Infrastructure alliance Statement of intent Our commitment The infrastructure alliance is unequivocally committed to the vision of:

Zero incidents, zero harm, zero compromise: Keeping you healthy and safe, every day at work. Our mission is to ‘ensure the health, safety and wellbeing of our people and those

affected by our activities through safe planning, design and construction’. The health, safety and wellbeing of everyone who works for us is of paramount importance and we recognise that achieving excellence in the management of health, safety and wellbeing is an essential part of our overall business success. To help us deliver our commitments every day, we have developed a strategy based on the Thames Water seven aims for health, safety and wellbeing: 

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Leadership: We encourage everyone to take an active role in communicating, promoting and championing excellent health, safety and wellbeing performance, to keep themselves and others safe and healthy. Competence: We will provide everyone with a level of competence that extends beyond the basics of knowledge, skills and experience to one which also positively influences the behaviours of everyone within the alliance and supply community Health and Wellbeing: Everyone works in an environment which is free from harm and where the alliance community encourages people to enhance their health and wellbeing. Safe and healthy workplace: We will maintain a safe and healthy working environment by providing appropriate equipment & facilities, consistently meeting or exceeding our standards and ensuring that we mitigate and effectively control risks. Engagement: We will engage and work collaboratively with our stakeholders, developing and sharing innovative and sustainable solutions that will benefit everyone in achieving our shared triple zero vision. Communication: We will develop and share engaging, informative and meaningful health, safety & wellbeing communications, which support the adoption of our standards and expected behaviours. Performance and improvement: We are committed to providing strong leadership, effective learning processes and a supportive learning environment in which our desire for continuous improvement can flourish.

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Infrastructure alliance Health, safety and wellbeing strategy Introduction The Infrastructure alliance is a strategic partnership between Thames Water, Agility (J. Murphy & Sons and Morrison Utility Services) and KCD (Kier Services Ltd and Clancy Docwra). The alliance has been established to deliver over £1 billion worth of water network improvements and developer services connections, to over nine million customers across London and the Thames Valley, during the AMP6 period. A more detailed introduction to the alliance complete with an explanation of its activities is contained within the joint venture partner contract management plan. The alliance is fully aligned with the existing vision of ‘zero incidents, zero harm, zero compromise. This strategy sets out our approach for managing health, safety and wellbeing within the alliance, and its supply community. The triple zero approach has been very successful for Thames Water in reducing incidents, creating safer workplaces and initiating an environment where zero compromise is able to thrive. This strategy will move the alliance onto the next level which will result in not only being industry leaders, but also globally recognised as “best in class”. We will succeed in delivering our strategy through adopting the practices outlined in our health, safety and wellbeing framework, observing our terms and conditions (minimum standards) and through achieving our objectives (see ‘health, safety and wellbeing framework’ document).

Detailed Overview Leadership We want everyone to be a leader of health and safety and take an active role in communicating, promoting and championing excellent health, safety and wellbeing performance, to keep themselves and others safe and healthy. Our people have to work in a demanding environment, often with conflicting priorities so it is key that our managers and supervisors embrace and positively reinforce the business benefits of good health and safety management. Our leadership activities include:      

Ensuring that all members of the alliance board and leadership team possess an enhanced technical understanding of health, safety and wellbeing Championing the triple zero philosophy and visible leadership through regular engagement and monitoring activities Demonstrating the value of health and safety through leading by personal example and always doing the right thing Ensuring that everyone knows what is expected of them, through clearly defined roles, responsibilities and standards Providing everyone under their control with the necessary resources to undertake their work activities safely and without risk to health or wellbeing Recognising and praising good health and safety actions and behaviours and taking appropriate action where health and safety values are compromised

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Infrastructure Alliance Health, Safety and Wellbeing Strategy Competence Ensuring that everyone has the necessary competence and capability to undertake their work activities safely is a fundamental requirement of all good health and safety management practice. However, in the alliance, we want a level of competence that extends beyond the basics of knowledge, skills and experience to one which also positively influences the behaviours of everyone within the alliance and supply community. It is our intention that everyone will develop the competencies required to understand and apply the ‘triple zero’ philosophy during their normal daily activities, thereby ensuring that we have a business where all the employees and our supply community go home safely at the end of the day. The alliance will promote competence at all levels by:    

Ensuring that training requirements for all alliance and supply community personnel are managed through a structured matrix Making sure that health and safety competence is considered during recruitment and career development Supporting personal and professional development through regular reviews and appraisals Maintaining and enhancing levels of knowledge through the provision of informative guidance on health, safety and wellbeing topics

Health and wellbeing The alliance recognises that having a workforce which is are healthy, happy and fully focused on their activities results in numerous benefits, including fewer incidents and improved customer service. We will provide a high quality, efficient health and wellbeing service that focuses on preventing and managing ill health, and also enhancing people’s health and wellbeing by encouraging informed healthy lifestyle choices. Our health and wellbeing activities include:      

Having a full understanding of the health and wellbeing needs of our people, and providing tailored support, surveillance and guidance where required Managing ill-health effectively, providing support to help people remain in work or to return to work as soon as possible Ensuring people are, and remain, fit to undertake the tasks for which they are engaged and that they do not place others at risk Considering the physical and psychological health and wellbeing of our people and those within our supply community, when making business decisions Eliminating health risks through good design practices and risk management techniques Developing and supporting initiatives and campaigns to promote healthy living

Safe and Healthy Workplace The alliance firmly believes that everyone is entitled to carry out his or her activities in a safe and healthy working environment. We are committed to maintaining a safe and healthy working environment by providing appropriate equipment and facilities, consistently meeting or exceeding our standards and ensuring that we mitigate and effectively control risks. We will provide a safe and healthy workplace by: 

Providing a unified approach to managing risks, ensuring that suitable risk assessments are in place for all activities and that control measures are clearly understood by those undertaking the work

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Infrastructure Alliance Health, Safety and Wellbeing Strategy    

Making sure everyone understands what is required of them, through the development and clear communication of our standards and expectations Undertaking regular monitoring activities at all levels within the alliance Promoting the need for a see it, sort it approach so that hazards are dealt with promptly Appointing a designated person to have overall responsibility of health and safety activities within each depot/site

Engagement Active engagement with all stakeholders across all aspects of work including, planning, design, construction, operation and maintenance results in healthier and safer workplaces. The alliance is committed to engaging and working collaboratively with our stakeholders, developing and sharing innovative and sustainable solutions that will benefit everyone in achieving our shared triple zero vision. Our engagement activities include:    

Ensuring that everyone working in the alliance and its supply community understands and is engaged in delivering the triple zero vision Encouraging co-ordination and co-operation between all parties engaged in delivering the alliance programme Seeking out good practice, learn from others and make use of new developments, technology and techniques Ensuring that there are opportunities for people at all levels, including within the supply community to discuss health, safety and wellbeing matters

Communication The alliance will ensure that everyone has the right information at the right time to keep themselves and others safe and healthy. We will develop and share engaging, informative and meaningful health, safety and wellbeing communications, which support the adoption of our standards and expected behaviours. Our key communication activities will include:    

Developing a structure approach to communicating and exchanging health and safety information within the alliance, the supply community and wider stakeholders Providing everyone working on the alliance with information on the relevant hazards and risks, taking into account of their activities and working environment Providing regular targeted communications on key health and safety topics, using a variety of materials Ensuring that people are communicated and consulted on matters that may affect their health, safety and wellbeing

Performance and development The alliance will use a health, safety and wellbeing performance measurement system, using leading and lagging indicators, to provide a detailed understanding of our health, safety and wellbeing performance. The alliance is committed to providing strong leadership, effective learning processes and a supportive learning environment in which our desire for continuous improvement can flourish. The use of technology to analyse information, introduction of new tools and techniques will further enhance the alliance’s learning capability. Our activities to support continuous improvement include:

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Infrastructure Alliance Health, Safety and Wellbeing Strategy     

Developing a suite of personal and corporate objectives and targets focussed on driving the right behaviours and improving health and safety performance Regularly reporting on health, safety and wellbeing performance and progress against our objectives Investigating incidents thoroughly, ensuring that actions and recommendations are properly managed and shared with the wider supply community Using the data collected to identify areas of weakness and emerging trends so that action can be taken to rectify Working with eight20 partners and other industry organisations to develop new innovative ideas and techniques that can bring a shared benefit, improving the health, safety and wellbeing of everyone affected by our activities.

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