SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

1. CHARGES:

1.1 SEE ATTACHED SCHEDULE. 1.2 COLECTIVE, PER PASSENGER, ONE WAY.

2. RESERVATIONS: 2.1 THE TOUR OPERATOR SHALL MAKE OR AMEND RESERVATIONS IN WRITING, BY FAX OR E-MAIL, ON THE BASIS OF A RELEASE PERIOD OF 3 (THREE) WORKING DAYS, REGARDLESS OF THE SEASON, SPECIFYING: • • • • • •

DATE AND TIME FOR PROVISION OF SERVICE. POINT OF DEPARTURE AND DESTINATION. FLIGHT NUMBER AND TIME. NUMBER AND OTHER DETAILS OF PASSENGERS, BY HOTEL GUIDES/LANGUAGES REQUIRED. ANY OTHER INFORMATION RELEVANT TO PROVISION OF THE SERVICE.

TO BE PROVIDED VIA: [email protected] 2.2 IN EXCEPTIONAL CASES, THE TOUR OPERATOR MAY REQUEST A LAST MINUTE TRANSFER, IN WRITING, BY FAX OR EMAIL; VIAJES CUBANACÁN WILL DEAL PROMPTLY WITH SUCH REQUESTS, WHICH ARE SUBJECT TO CONFIRMATION

3. PENALTIES: FOR NO-SHOW: 100% OF THE CHARGES FOR THE SERVICE REQUESTED

INFORMATION ABOUT COLLECTIVE TRANSFERS

GENERAL INFORMATION: 1.1. This service will be provided in buses of different sizes and comfortably equipped. 1.1.1 Pick up time for clients at hotels are as per schedule 1.1.2 Bilingual Guide Service during the trip.

1.

ABOUT GEOGRAPHIC ZONES: 2.1 Hotels included on this product are in different geographic zones, (specified below). For each zone, different staggered pick up times are already scheduled. 2.

ABOUT STAGGERED PICK UP SCHEDULE: The pick up time related to the different geographic zones are defined according to the information in Annex II and III. 3.2. Agencies and Tour operators should provide their clients the scheduled pick up time, so clients could wait at the Hotel Lobby, where clients will be picked up according to their Zone. 3.3. Clients will have the possibility to get information related to their pick up time, directly at Hotel or Viajes Cubanacan Desk, in cases that it’s available. 3.4. In case of clients are not present at agreed pick up time, Cubanacan International will be exonerated of its responsibility. 3. 3.1.

Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 1 of 7

1

SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

Rates are net per person in Eur ( One way)

Havana airport Varadero Hotels Varadero Airport Cienfuegos

FROM

Trinidad Cayo Santa Maria Ciego de Avila Camagüey Holguin

35 41

35 39

7 18 21 25 33 39 31 37 48

21

48

51

56

9

21 13

18 10 9

27 21 13

7 7 10 10

9 21

13

18

10

11

Guardalavaca Las Tunas

51

9

16 11

Holguin Airport Santiago de Cuba

Santiago de Cuba

37

Holguin Airport (***)

31

Las Tunas

39

Guardalavaca

Varadero Airport (**)

21

Holguin

18 21

Camagüey

7

Varadero Hotels

Havana airport(*)

13

41 39 33

Ciego de Avila

9 14

35 35 25

Cayo Santa Maria

Havana Hotels

14

Trinidad

Pinar del Rio

9

Cienfuegos

Viñales

Havana Hotels

Seat in bus transfers

Pinar del Rio

Viñales

TO

56

27

21

13

16

Prices in the offer are rounded to the nearest full EURO amount. Now prices in the invoice show the cent amount.

Valid from 01.11.14-31.10.15 (*) Valid only for CONDOR, KLM, AIRFRANCE (to Habana hotels only) and AIRBERLIN Airlines (**) Valid only for CONDOR, ARKEFLY (to Varadero Hotels only) and AIRBERLIN Airlines. (***) Valid only for arrivals by CONDOR and ARKEFLY Airlines 

Transfers from Havana Hotels to Cayo Santa Maria will only depart Mondays, Wednesday and Fridays in the morning.



Transfers from Cayo Santa Maria to Havana Hotels will only depart Tuesdays, Thursdays and Saturdays.

Note: For the route Cienfuegos -Trinidad and vice versa it will be taken the timetable as CC4 itinerary. In case clients prefer timetable as CC1 itinerary it should be informed.

2 Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 2 of 7

SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

Schedule

3 Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 3 of 7

SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

4 Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 4 of 7

SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

5 Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 5 of 7

CC-7

SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

6 Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 6 of 7

SALES AGENT OF COLLECTIVE TRANSFERS Agreement between: Tropicana Touristik GmbH and_______________(the Tour Operator). Effective from_01/11/14__to_31/10/15_ Date__ 11/08/14

7 Tropicana Touristik GmbH Spreeufer 6 D- 10178 Berlin

Fon: +49(0)30/30874330 Fax: +49(0)30/30874355

Geschäftsführer: Rafael Selva Soto Amtsgericht Berlin- Charlottenburg HRB 25365 Steuernr 37 286 22534 Tropicana Touristik GmbH a General Sales Agent of Agencia de Viajes Cubanacan Page 7 of 7