INDUSTRIAL AUTOMATION, CONTROLS, AND NETWORKING

INDUSTRIAL AUTOMATION, CONTROLS, AND NETWORKING Wisconsin Indianhead Technical College 10-631-2 Associate Degree 2009-2010 Program Review and 2010–20...
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INDUSTRIAL AUTOMATION, CONTROLS, AND NETWORKING Wisconsin Indianhead Technical College 10-631-2 Associate Degree

2009-2010 Program Review and 2010–2012 Improvement Plan

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CONTENTS Catalog Page ....................................................................... 1

Review Team Membership ................................................. 3

Self-Study Summary Report .............................................. 7

WTCS QRP Scorecard Analysis Report .......................... 27

2010-2012 Program Improvement Plan ........................... 41

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TEAM MEMBERSHIP

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ACADEMIC PROGRAM REVIEW PROFILE Program Name & Number: Industrial Automation, Controls, & Networking 10-631-2 Program Title/Location Academic Dean Nancy Cerritos Academic Dean IT, Telecommunication, and Automation New Richmond Team Lead(s) Title/Location Steven Hintz Industrial Automation Faculty, New Richmond Team Members Jamie Bratsch Tom Zarembinski Jeff Heathman JoAnna Demulling Kelley Kepler

Title/Location Automation Specialist Werner Electric Supply I&C Technical Training Xcel Energy ITNS Faculty New Richmond Student Services Staff New Richmond General Studies Instructor New Richmond

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SELF-STUDY REPORT

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SELF-STUDY SUMMARY REPORT Program Information Program Name:

Team Chair: Steve Hintz

Industrial Automation, Controls and Networking Academic Dean: Nancy Cerritos

Divisional Dean: Nancy Cerrito

Process Used to Complete the Self-Study Meeting format (in-person, IP, conference calls etc.)

In person, and use of WIKI (on-line)

Number of meetings

3

How was the self-study handled? (as a group, assigned to individuals to report back to group, etc.)

-Assignments were handed out to the team with the appropriate self-study documents. Team members were assigned particular areas to concentrate on. The breakdown of information requests is included in this document. Members were given the ability to submit responses online through the use of a WIKI, or on paper. -Tasks were assigned to individuals and then a group meeting. Each committee member has been assigned one or more Self-Study Category areas to evaluate. The assignments are listed below: Steve Hintz - All Self-Study Category Areas Nancy Cerritos - All Self-Study Category Areas Jamie Bratsch - Curriculum, Equipment and Facilities, Assessment of Student Learning Tom Zarembinski - Curriculum, Equipment and Facilities Jeff Heathman - Program Statistics, Assessment of Student Learning, Learning and Innovation, Curriculum, Equipment and Facilities 9

JoAnna Demulling - Curriculum, Collaboration Across the College, Advisory Committee Kelley Kepler - Curriculum, Collaboration Across the College, Assessment of Student Learning, Advisory Committee Additional comments: Summary of Findings As you completed this self study section of Program statistics look good. the program review, what areas "stand Qualifications of instructor. out" in your program? Please explain. Comprehensive curriculum with handson training and authentic assessments. What has surprised you? Please explain.

The number of students enrolled (exceeding the threshold and almost meeting the target) despite the limited space. There is no push to move program courses to online offerings. I'm not saying that should happen, just that I am used to seeing the opposite with the classes I teach. (KK)

List two or three of the items identified through your self-study that you will focus on to make improvements to your program. When/where in your program will you implement these improvements?

Curriculum, Assessments, Facilities.

In the second year of curriculum-(the first year will be modified through the ITNS program review) we are hoping for some site improvements in 2011-2012 for facilities improvements. Work on assessment will continue throughout the program review cycle.

What methods (direct or indirect) will you use to assess the success of this implementation?

Advisory Committee input/responses to changes, student forums, and evaluation of instruction. Validation of assessments will be through student competencies and performance.

What new outcomes or benchmarks do you hope to achieve through these

We hope to have a safer, streamlined, designed-to-fit work area as well as 10

recommended changes?

logical layout of classroom and shop. In addition, assessments will be improved and become more transparent to students with the addition of more and improved rubrics.

Additional comments:

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: WITC Program Statistics PLUSES (Strengths, Best Practices)

DELTAS (Areas in Need of Improvements)

-Program shows steady rise in headcount and FTE for last three years.

-Graduation statistics aren't as remarkable as the rest of the statistics; last year's are the first year they look good at all.

-Graduate satisfaction is excellent. -Retention rates in the past two years are outstanding. (NC) -Graduate salary is above average for WITC. -Graduate Employed Related has held at 100% for the last two years.

-FTE growth is about to level off and stay at that level. (NC) -Graduate statistics will not show FTE contribution from the Automation certificates. (SH)

-All courses are currently full in the second year with the exception of AC, Motor Controls which currently has 8 with a cap of ten. (SH) 1 Team Rating: Select one PLUS item and explain the root cause:

2 3 X 4 Graduate satisfaction is excellent. Students develop good relationships with the instructor and are pleased with what they learn. (NC) The two-year trend of 100% Graduate Employed Related can be attributed to quality instruction, state-of the-art equipment, and relevant curriculum that aligns perfectly with the growing demand for workers in the field of industrial automation, controls, and networking. (JH)

Select one DELTA item and explain the root cause:

FTE growth is about to level off and stay at that level. There is no space for growth either in equipment or space or instructor resources, thus there can be no growth in

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FTE. No capacity. Graduation statistics do not necessarily reflect course enrollment. Some students participate as certificate students while others come from industry. Individual classes typically run at or near capacity. (SH) Program enrollment numbers were below threshold for a few years prior to last year. This was most likely a result of poor program marketing on the part of the college during the development stage of this program. Strategic changes, such as a change in the program title, as well as efforts to build key industry relationships and better communications with admissions personnel about the benefits of the IACN program have started a trend of increasing enrollments. Last year enrollment numbers were just below the target. This trend is expected to continue. (JH) Additional Comments: (optional)

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: Curriculum PLUSES (Strengths, Best Practices)

DELTAS (Areas in Need of Improvements)

-Comprehensive curriculum touches many -Extremely ambitious curriculum. competencies. Difficult for one instructor to maintain. -Shares first year with ITNS. -Catalog page is accurate and up to date.

-Collegewide outcome are not incorporated.

-Program outcomes are pretty good.

-There are no online classes.

-Course outcomes are current and updated in WIDS.

-Program outcomes have not been validated.

-No modification is needed at this time.

-Shares first year with ITNS. (NC)

-Curriculum Checklist is accurate. (NC)

-Could use more exposure to relational database management systems. (JH) -First-year courses need to be updated in WIDS. (JH) -Program description requires update and clarification to more accurately describe program content to potential students. Employers understand the description, but potential students do not. (SH) -Curriculum does not cover pneumatic instrumentation. Xcel energy has asked for this. (SH)

1 Team Rating: Select one PLUS item and explain the root cause:

2 3 X 4 Course outcomes are current and updated in WIDS. The program is only seven years old and the curriculum has been constantly tweaked in that time.

Select one DELTA item an explain the root cause:

Collegewide outcome are not incorporated. Collegewide outcomes have not been incorporated, as they were created last year. However, IACN is part of the pilot 15

for the Math outcome. Additional Comments: (optional) Sharing the first year is a mixed blessing; it makes it possible for one instructor to handle the first year, and possibly garners some converts from ITNS as they are exposed to IACN. (NC) Sharing the first year limits the Automation and Controls curriculum to a single year. (NC)

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: Assessment of Student Learning PLUSES (Strengths, Best Practices)

DELTAS (Areas in Need of Improvements)

-Direct assessment measures are being used.

-Program does not have an assessment plan.

-Authentic assessments are employed.

-Program outcomes have not been evaluated in the past three years.

-Project based learning supports performance based assessment. (NC) -Written and performance based assessments are rigorous and have been validated as applicable to employer expectations. (SH)

-There is no documentation as to where the program outcomes are covered in the program. -The program has not identified specific standards and levels of achievement for each program outcome. (NC) -Although some performance-based assessments exist in courses throughout the first-year, still more are needed to ensure that student competence is accurately measured. (JH) -Rubrics need to be developed and validated for some hands-on competencies. (SH)

1 Team Rating: Select one PLUS item and explain the root cause:

2 X 3 4 Direct assessment measures are being used. Authentic assessments are employed. Project based learning supports performance based assessment. (NC) Real equipment is used which facilitates performance based assessment.

Select one DELTA item and explain the root cause:

Program outcomes have not been evaluated in the past three years. Administrative focus has not been on program outcomes for several years and things got set aside. 17

Additional Comments: (optional)

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: Advisory Committees PLUSES (Strengths, Best Practices)

DELTAS (Areas in Need of Improvements)

-Advisory committee is small but active. -Advisory committee meets once a year.

-It is difficult to find a good time for all members to attend.

-Minutes are taken and submitted, with all required topics covered.

-Difficult to find members who don't have to travel.

-There is a standing chair.

-Only one meeting has been held per year unless a vote is required.

-Advisory committee is very helpful in facilitating equipment purchases, suggesting program/course/name changes. -Advisory committee members have been effective in referring job openings and employing graduates. (SH)

-Advisory committee has not been effective in providing requested scholarship resources for the program. (SH)

1 Team Rating: Select one PLUS item and explain the root cause:

2 3 4 X Advisory committee is small but active. This program is an excellent source of graduates/employees and is growing a good reputation.

Select one DELTA item and explain the root cause:

Difficult to find members who don't have to travel. Not a lot of process industries close to this area and all are very busy.

Additional Comments: (optional)

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: Equipment and Facilities PLUSES (Strengths, Best Practices)

DELTAS (Areas in Need of Improvements)

-Most major equipment is up-to-date and all equipment budgeted for and purchased is used in delivery through the year.

-There is a shortage of certain equipment in Process Control.

-Most courses offer students the ability to learn through hands-on labs utilizing real world controls. This allows students to hit the ground running at graduation time. -Purchasing has been done with due diligence to get the equipment that is needed to offer a state-of-the-art program while spending responsibly. (SH) -Efforts have been made in the budgeting/planning process to request updated Cisco CCNA networking equipment for the first-year curriculum. (JH) -The college has done a good job at supporting the program development through the major equipment budget increasing the quality of instruction. We are considered to be a leader in our training area by industry because of the major equipment support. We need to maintain our level of quality and respect in this area. (SH)

-Control Systems, DCS, Instrumentation. -Facilities do not allow the space needed to provide the process control training without difficulty or safety issues. -The facilities are not as presentable to customers as it should be due to lack of purpose built and storage space. -Power and air distribution in the shop area is inadequate. -Equipment will need to be updated regularly when a critical mass has been achieved. (SH) -Facility is inadequate in both work and storage space. -Shared area means IACN students pass through class in other program, disrupting inadvertently. -After three years, the first-year computer lab equipment fails to adequately meet the requirements newly released operating system and virtualization software. Unfortunately, the computer lab equipment is bound to a 5-year repurchasing cycle. (JH) -As a result of audio/visual software that must be installed on the instructor station in room 223, the instructor station is unable to run the same operating system version that is installed on student workstations in the room. This configuration greatly inhibits the 21

instructor's ability to perform walkthrough demonstrations in the computer lab in room 223. (JH) -Major equipment purchasing continues to lag behind the required timeline for the college. (SH) 1 2 3 X 4 Team Rating: Select one PLUS item and explain the root Most major equipment is up-to-date and cause: all equipment budgeted for and purchased is used in delivery through the year. Instructor is very conscientious in purchasing to find as much equipment for as good a price as possible. Literally hours are spent in research, specifying, and negotiation with vendors. Select one DELTA item and explain the root cause:

Facilities do not allow the space needed to provide the process control training without difficulty or safety issues. Program area initially planned for IACN was taken as a general classroom. IACN students were put in a smaller classroom and space was “carved out” of existing program area

Additional Comments: (optional) The program has been developed over time to allow students to learn in a hands-on environment with the controls equipment that they will commonly encounter in industry. The equipment that we have requires constant learning and maintenance for the instructors, but puts us ahead of the rest for our graduates in the job market. It is essential to maintain our quality and reputation. (SH)

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: Learning and Innovation PLUSES (Strengths, Best Practices)

DELTAS (Areas in Need of Improvements)

-Instructor is working toward master’s degree in engineering.

-There is not enough time for all the opportunities available.

-Instructor acts as resource for area industries as a SME.

-There are not adequate staff development funds for opportunities. (NC)

-Performance reviews are conducted annually and instructor and dean interface frequently. (NC)

-Instructor requires training in robotics and needs to commit to spend the time to get this done. (SH)

-Students are allowed to exceed competency in courses by working on advanced projects. (SH) -Equipment is kept up to date and staff attempts to be proficient with advanced engineering applications. (SH) -The program is expanding to include chemical processing and has completed some research and development in biofuels. (SH) -The program helps to support biofuels training through the Department of Workforce Development for area high school students. (SH) 1 2 3 4 X Team Rating: Select one PLUS item and explain the root Instructor is working toward master's cause: degree in engineering. Instructor acts as resource for area industries as a SME. Instructor is talented and highly motivated. (NC) Select one DELTA item and explain the root cause:

There is not enough time for all the opportunities available. There is only one instructor in the program 23

and all responsibilities are his. (NC) Additional Comments: (optional)

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SELF-STUDY CATEGORY RESULTS Program and Category Program: Industrial Automation, Controls, and Networking Category: Collaboration Across the College PLUSES (Strengths, Best Practices) DELTAS (Areas in Need of Improvements) -Instructor is highly personable and is an excellent communicator.

-No time in instructor schedule to pursue continuing education opportunities.

-Communication with ITNS faculty is excellent and they work well as a team.

-Student service personnel do not all have good understanding of the nature of the program.

-Con. Ed is a collaborative partner and there are opportunities for continuing education for graduates. -Dean and instructor have a highly collaborative functional relationship. (NC)

-Regular meetings about program planning and improvement don't take place. (NC) -Instructor needs to collaborate with communications instructors to develop projects that help graduates in project management and engineering communications. This can be done through the Technical Reporting course. (SH)

-General studies collaboration is strong in mathematics. The instructor meets with math faculty regularly to help align math and program course competencies. -General studies courses generally include (SH) students from many different programs in a single class, making it difficult to tailor -The instructor believes that communications with student services is projects to specific programs. positive and results in effective advising for new and current student issues. Counselors, admissions, and the instructors communicate well to lay out plans for potential students and to rectify enrollment and scheduling difficulties. (SH) -Program instructor serves on the RE&S committee and is developing a certificate and coursework for renewable energy. The instructor participates in state level meetings for renewable energy. (SH)

-More collaboration and discussion is needed among general studies and program instructors. Time restraints make this difficult. There is no structured framework within the college for supporting such collaboration. -Instructor needs to help counseling staff by explaining the course better. (SH)

-Instructor collaborates across the state with program instructors and deans from Mid-State Technical College and

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Lakeshore Technical College. (SH) Team Rating-General Studies: 1 Team Rating-Student Services: 1 1 Team Rating-Continuing Ed: Team Rating-Academic Affairs: 1 Select one PLUS item and explain the root cause:

2 3 4 X 2 3 X 4 2 3 4 X 2 3 4 X Communication with ITNS faculty is excellent and they work well as a team. Instructors in both programs share similar high expectations of students and recognize the need for collaboration between the two programs for the benefit of both programs and most importantly, the students.

Select one DELTA item and explain the root cause:

No time in instructor schedule to pursue continuing education opportunities. There is only one program instructor, so there is not enough time in the schedule to complete all the opportunities presented by continuing education.

Additional Comments: (optional)

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WTCS (Wisconsin Technical College System) QRP Analysis Report

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BEST PRACTICE OR INNOVATION Program: IACN Team Lead: Steve Hintz Academic Dean: Nancy Cerritos

BEST PRACTICE 1 Indicator Name & Number I600 Job Placement- Related Observed result graduates are employed in the field What? What is the practice?

Why?

Instructor is actively involved in every aspect of the job searchfrom helping identify jobs to letting students know good contact people in different companies/business. Instructor also provides many opportunities for networking of students and visits to and from businesses. Why was it started?

How?

Program is unique, not well known, and not easily identifiable. Thus traditional placement activities have not been effective. In fact, some jobs do not end up under the correct program listing. Instructor worked hard to make companies/businesses aware of the program and the quality of the graduates. How is it improving the program? As more graduates go into the field, their good work encourages employers to look to us for more graduates, as well as spreading the reputation of the program to others in the field.

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BEST PRACTICE OR INNOVATION BEST PRACTICE 2 Indicator Name & Number S400 Graduate Satisfaction Observed result students love the program What? What is the practice?

Why?

The program has real equipment and students are hands-on for large percentages of the time. They choose a project for the last semester and work on it for the semester. Students are in the shop long after their class is over and are totally engaged. Why was it started?

How?

There is no other way to teach the technical skills involved except through real experience. Simulators and textbooks can’t substitute for the learning that takes place on real equipment. How is it improving the program? The students learn so very much, even or perhaps especially through failures and mistakes. When they get to a job and see how everything they learned has been beneficial, they reinforce that with current students. And employers are impressed with the skill of the students and look for more graduates.

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BEST PRACTICE OR INNOVATION BEST PRACTICE 3 Indicator Name & Number M150 Semester to Semester Retention Observed result students tend to stay in the program What? What is the practice?

Why?

Due to space issues as well as the technical nature of the program, class size is maxed at 10 in the second year. This means you have very close relationships with the instructor and each other. That sense of camaraderie and belonging keeps students engaged and motivated to continue. Why was it started?

How?

Equipment costs and lack of space were initially responsible, but the nature of the program dictates a smaller class size and smaller students to instructor ratio. This we have learned over the eight year life of the program. How is it improving the program? Students are not lectured to primarily, but many times they are made a part of the discussion and decision making process with respect to their learning. They are given responsibilities to maintain the equipment, and the program. They are involved. The 2nd year students spend approximately 20 hours/week with the same instructor in the same work area and the same group of colleagues. They become a cohesive team who help each other in school and personally. School becomes their “Cheers” where everybody knows their name and they are all respected and are given the chance to actively participate.

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BEST PRACTICE OR INNOVATION INNOVATION 1 Indicator Name & Number I600 Job Placement- Related Observed result What? What is the practice?

Why?

Working with real “State of the Art Equipment” and networking with vendors and area industries to develop partnerships, collaborative relationships and to aid in acquiring expensive equipment. Why was it started?

How?

New program startup during Emphasis Spending. This helped fund some of the equipment, but to do this program well, a LOT of equipment is needed, large and small. By developing these relationships and leveraging the connections, we have been able to negotiate very reasonable costs as well as benefitting from thousands of dollars worth of donations. How is it improving the program? The program is making every attempt to budget for effective equipment yearly that the students will utilize extensively in the field and to make their training experience as real as it gets. Employers have reported that our graduates’ ability to hit the ground running exceeds that of 4-year engineering graduates. This practice of theory and hands-on instruction using real and up to date equipment and software as well as delivering the content to reflect information that graduates will need to know on the job has been extremely effective in satisfying graduates and employers. This leads to word of mouth marketing by past graduates and employers and return customers for employment. The vendors and industry people who work with the instructor and the program are invariably very impressed with our students, the range of their experience and the depth of their knowledge.

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POTENTIAL SOLUTION/ACTION PROBABLE ACTION 1 Indicator Name & Number: C200 Course Completion Title of Probable Action: Collaboration with ITNS instructors Review of TABE requirements.

Description for Probable Action: Plan discussions with registrar and counselors. Meet with ITNS instructor group to discuss TABE requirements. Make recommendations to the Student Services group/admissions processes. Rationale for Probable Action: Closer collaboration could help identify IACN students struggling earlier. The limited contact in the first semester makes intervention challenging without closer collaboration. Entrance requirements have never been reviewed. The levels set are standard for a base AAS degree in the college. Math and Language levels need to be increased or remediation followed through the student success center for low performers. ITNS and IACN share a common first year. Most of the problem courses for both groups of students occur in the first semester. IACN instructor only has students in one class in the first semester. There is also a correlation between the TABE score and the number of retries on the TABE to failure by students in individual courses. For example, all of the students not completing communications courses needed to take the communications portion of the TABE multiple times. We need to look at minimum score adjustment and remediation rather than test re-takes.

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POTENTIAL SOLUTION/ACTION PROBABLE ACTION 2 Indicator Name & Number: N200 Program Enrollment Title of Probable Action: Examine enrollment target.

Description for Probable Action: Look at QRP/Scorecard data for other unique programs around the state. Investigate to discover how enrollment targets are set for unique programs. Discover if there is an avenue for changing enrollment targets for unique programs. Contact Jennifer K to ensure data is accurate. Rationale for Probable Action: IACN is a unique program in the state. It is only at this campus. We will never be able to reach the state set targets of 60 and thus our QRP score will always be negatively impacted in this category.

PROBABLE ACTION 3 Indicator Name & Number: N200 Program Enrollments Title of Probable Action: Develop a marketing Plan.

Description for Probable Action: Meet with New Richmond and other campus counselors and front line staff to explain the program. Develop a web “splash page” to highlight the program. Enhance program exposure through industry affiliations and marketing efforts. Participate in industry groups (ISA) and trade shows. Rationale for Probable Action: IACN is a unique and complex program. The graduates are employed in multiple industries and fields. It is not easy to capture in a word or phrase like “welding” for example. It is not clearly understood throughout the college or by potential students. This makes it difficult for counselors to “sell” a prospective student on the program when they can’t articulate well what the program entails.

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FUTURE TRENDS AND EXTERNAL FACTORS

Program

Industrial Automation, Controls, and Networking

Future Trends 1 2 3 4 5

Continued growth and changes in technology. An increased need for Automation Technicians and Engineers to deal with software and networks. Initiation and growth of “smart grid” technology. Increased collaboration in ITNS and Packaging where curriculum intersects. A shortage of science and technology workers. New and emerging industries in green technology.

External Factors 1

2

Economic conditions pushing people to “re-tool” or strengthen technical skills. Baby boomer retirements have been postponed by the economy, but major industries anticipate a 46% loss of technical employees in the field of automation and controls in the next 5 to 7 years with a decrease in the number of new graduates in Engineering and Technology programs.

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2010-2012 Improvement Plan

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ACADEMIC PROGRAM IMPROVEMENT PLAN (for implementation in years 2010-11 & 2011-12) PROGRAM: Industrial Automation, Controls, and Networking Defined Outcome: (Goal/Target—numerical goal)

Perkins?

Responsibility

Timeline

Resources

Entrance requirements are compared to at least two other comparable Associate Degree Level Programs Action Plan/Action Items: (These should be measurable) Review of TABE scores and other entrance requirements.

Steve Hintz Nancy Cerritos

Collaborate with ITNS instructors as programs have a common first year.

Fall 2010-Spring 2012

ITNS instructors

Compare to existing Associate level programs and comparable programs at other institutions.

Registrar?

Determine if levels need to be adjusted. Explore remediation options. WTCS QRP Indicator Name & Number: (for those determined through the QRP Scorecard Analysis and listed on probable action selection) C200 Course Completion Update: (A mid-year and year-end update will be required each year during implementation.) 11/30/10 The change in placement tests means a slight change to our plan, but only in terms of converting TABE scores to Accuplacer scores. 5/3/11 On target, as we have allowed until next spring. 11/20/11 This is being abandoned- feel that the levels are adequate. ITNS does not plan on changing, since a common first year exists, IACN therefore cannot change easily. 5/21/12 Unchanged.

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ACADEMIC PROGRAM IMPROVEMENT PLAN (for implementation in years 2010-11 & 2011-12) PROGRAM: Industrial Automation, Controls, and Networking Defined Outcome:

Perkins?

Responsibility

Timeline

Resources

Enrollment targets are compared to 5 other comparable unique to the state programs Action Plan/Action Items: Examine enrollment Target.

Steve Hintz Nancy Cerritos

Find other unique programs in the state.

Fall 2010-Spring 2012

Time

Jennifer Kunselman

Investigate how enrollment targets are set for unique programs elsewhere. Discover if there is an avenue for changing enrollment targets for unique programs. Work with Jennifer Kunselman to ensure accuracy of data. WTCS QRP Indicator Name & Number: (for those determined through the QRP Scorecard Analysis and listed on probable action selection) N200 Program Enrollment Update: (A mid-year and year-end update will be required each year during implementation.) 11/30/10 This task is for next semester at the earliest, possibly next fall. 5/4/11 Still investigating. Will postpone until fall 2011, but it appears that we may be able to change enrollment targets. Still on target as allowed sufficient time. 11/20/11 Unable to make any progress at the state level. When target enrollment becomes a problem (in viability for example) this could be explained in a level two report. 5/21/12 Unable at this point to change enrollments; however it does not appear to be an issue.

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ACADEMIC PROGRAM IMPROVEMENT PLAN (for implementation in years 2010-11 & 2011-12) PROGRAM: Industrial Automation, Controls, and Networking Defined Outcome: Perkins?

Responsibility

Timeline

Resources

A marketing plan with at least three components is developed Action Plan/Action Items: Develop a Marketing Plan.

Steve Hintz

Fall 2010- Fall 2011

Nancy Cerritos

Meet with New Richmond and other campus counselors and front line staff to explain the program.

WEB analyst Marketing People

Develop a web “splash” page to highlight the program. Enhance program exposure through industry exposure. Explore possibility of being featured in Career Impact magazine. Participate in industry groups such as ISA and trade shows. WTCS QRP Indicator Name & Number: (for those determined through the QRP Scorecard Analysis and listed on probable action selection)

N200 Program Enrollment Update: (A mid-year and year-end update will be required each year during implementation.) 11/30/10 Met with NR staff Fall 2010. Plan to meet via IPV with other campuses when it can be scheduled. Participated in a very successful ISA completion hosted by WITC New Richmond. Enrollments are high; the program is full. 5/4/11 Enrollments are high; program is full with a waiting list. Attended all campus events, but didn’t expand to other activities - not with a waiting list. 11/20/11 Enrollments are good. Program is full with a waiting list. Instructor will meet with Student Services next fall (new instructor). 5/21/12

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Enrollments remain good for fall. Instructor plans to meet with Student Service staff in the fall as this is rapidly becoming a best practice for programs not easily explained in the name (such as welding or nursing). It has become clear that a key to retention is starting with the right students and this is a good way to help ensure that.

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ACADEMIC PROGRAM IMPROVEMENT PLAN (for implementation in years 2010-11 & 2011-12) PROGRAM: Industrial Automation, Controls, and Networking Defined Outcome: Perkins?

Responsibility

Timeline

Resources

Two program outcomes are chosen and assessed Action Plan/Action Items: Assess two program outcomes.

Steve Hintz Nancy Cerritos

Fall 2010-Spring 2011

Study program outcomes. Remove any collegewide outcomes. Remove core abilities. Garner Advisory Committee validation for program outcomes. Choose two for assessment. Determine where and how to assess. Evaluate results. Complete needed reports. WTCS QRP Indicator Name & Number: (for those determined through the QRP Scorecard Analysis and listed on probable action selection) Update: (A mid-year and year-end update will be required each year during implementation.) 11/30/10 We have delayed our Advisory Committee meeting until spring, so this may not be on target, depending on how quickly action can be taken to assess them. 5/4/11 Do not have all results from email Advisory Committee meeting. Therefore, we will assess the old outcomes and validate outcomes at the fall 2011 Advisory Committee Meeting.

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11/20/11 Fall Advisory Committee was held, the outcomes were tweaked and updated, but we did not have quorum unfortunately. If unable to have a spring meeting, we will attempt to validate by email meeting. 5/21/12 We did not hold a spring advisory meeting and felt this was too important to do via email. Deferred to fall.

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ACADEMIC PROGRAM IMPROVEMENT PLAN (for implementation in years 2010-11 & 2011-12) PROGRAM: Industrial Automation, Controls, and Networking Defined Outcome:

Perkins?

Responsibility

Timeline

Resources

Courses are aligned with collegewide and program outcomes Action Plan/Action Items: Align Course competencies with program and collegewide outcomes.

Steve Hintz Nancy Cerritos

Complete WIDS Analyzer.

Fall 2010-Spring 2011

Curriculum Designer

WTCS QRP Indicator Name & Number: (for those determined through the QRP Scorecard Analysis and listed on probable action selection) Update: (A mid-year and year-end update will be required each year during implementation.) 11/10/30 This is a task for next spring. 5/4/11 Not completed. Not certain if there is value to completing with the old outcomes. Extend timeframe to spring of 2012. 11/20/11 Not completed. No value added until outcomes are validated next spring. 5/21/12 Postponed until fall or possibly spring. With a new instructor, we needed to scale back on the task. She needs more familiarity with the classes to make some of these determinations.

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ACADEMIC PROGRAM IMPROVEMENT PLAN (for implementation in years 2010-11 & 2011-12) PROGRAM: Industrial Automation, Controls, and Networking Defined Outcome:

Perkins?

Responsibility

Timeline

Resources

Math and communication outcomes are embedded and assessed in program courses Action Plan/Action Items: Assessment:

Steve Hintz Assessment Team

Fall 2010- Spring 2011

Embed two collegewide outcomes in curriculum. Review math and communication rubrics. Select courses and assignments for embedding. Gather data and send to assessment committee. WTCS QRP Indicator Name & Number: (for those determined through the QRP Scorecard Analysis and listed on probable action selection) Update: (A mid-year and year-end update will be required each year during implementation.) 11/30/10 Participated in Math pilot; will embed communication outcomes this spring. 5/4/11 Embedding communication outcome and assisting in Critical Thinking Pilot. 11/20/11 Continue to assess communication outcome. Will also assess Critical thinking- both are spring projects. 5/21/12 This was done and the assessments were passed on to the assessment committee for summer review and evaluation.

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