Brooklet Energy Distribution, LLC DBA Now Power P.O. Box 722377 Houston, TX 77272 March 16, 2016

Dear Loyal Customer,

IMPORTANT ACCOUNT TRANSFER INFORMATION. This is to notify you that Now Power and TruSmart Energy (TruSmart) have reached agreement on a sale of a portion of TruSmart’s business to Now Power, which includes your account. On 03/16/2016, you will no longer be a TruSmart customer and your account will be migrated to a new Retail Electric Provider, Now Power. Your account number, balance, online profile and rate plan will all remain the same. The only difference is that if your account is set up on auto pay, you will need to reconfigure that during this change. Now Power is excited to add you to our family. As a part of this migration, Now Power will text and or email once the switch takes place. You will receive service under Now Power’s Smart PrePay/Smart Prepaid Free Saturdays plan with no change in your rate. Attached is the Terms of Service, Electric Facts Label, Prepaid Disclosure Label and Your Rights as a Customer documentation for this plan. Below are some key contact information about Now Power. Website: www.nowpowertexas.com Customer Service: 844-669-7697 Payment Line: 844-227-2652 Corporate Line: 844-227-2678 Email: [email protected] Hours of Operation: Monday - Friday 7:00 am - 7:00 pm, Saturday 8:00 am - 5:00 pm and Sunday 9:00 am - 1:00 pm Should you need to contact TruSmart, please see the contact information below: Website: www.trusmartenergy.com Customer Service: 855-878-7627 Email: [email protected] Hours: Monday – Friday 8:00 am – 6:00 pm Saturday/Sunday: Closed Now Power would just like to reiterate that we are making every effort to make this migration as seamless as possible. We work with the same system you are currently in which is why we are able to keep your account number, current balance, messaging system, online profile and rate plan you are currently on. We welcome your comments or concerns, and our friendly customer service staff will be available to assist you. Thank you for your time! Now Power

Brooklet Energy Distribution, LLC DBA Now Power * REP # 10137 * P.O. Box 722377, Houston, TX 77272 [email protected] * Customer Service: 844-669-7697 * M-F 7am – 7pm, Sat. 8am – 5pm, Sun. 9am – 1pm

Electricity Facts Label Brooklet Energy Distribution, LLC DBA Now Power-Smart PrePay and Smart PrePaid (Including Eagel Mountain) Free Saturdays- All TDU Territories March 11, 2016 Average monthly use: Average price per kWh (CNP): Average price per kWh (ONC): Average price per kWh (AEPC): Average price per kWh (AEPN): Average price per kWh (TNMP):

500 kWh 16.2 ¢ 15.5 ¢ 16.0 ¢ 15.6 ¢ 15.5 ¢

TDU: CNP ONC AEPC AEPN TNMP

2000 kWh 14.2 ¢ 13.5 ¢ 14.0 ¢ 13.6 ¢ 13.4 ¢

Energy Charge 11.40 ¢ per kWh 11.40 ¢ per kWh 11.40 ¢ per kWh 11.40 ¢ per kWh 11.40 ¢ per kWh

Daily Base Charge Daily Minimum Usage Fee (