IBM Strategieupdate ECM und Cloud Content Services Maik Tiedemann Executive IT Specialist IBM Analytics

Disclaimer IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

© 2016 IBM Corporation

2

The Evolution of Enterprise Content Management (ECM)

1980s1990s

Systems of Record Store. Search. Retrieve, workflow

2000 + Systems of Engagement Activating content

Databases & Repositories

Collaboration and Case Management © 2016 IBM Corporation

2015+

Systems of Insight Drive every decision Fuel every interaction Power every process

Analytics Everywhere

3

IBM ECM Strategy Focused on Delivering Business Value to Clients in Line with IBM Strategic Imperatives

Social & Mobile

Data & Analytics

Cloud

• Capture content anywhere • Analyze content for insight

• Leverage hybrid ECM cloud solutions • Secured Content – by a trusted host provider

• Access content anywhere and Collaborate • Deliver content in context • Go mobile with ECM

© 2016 IBM Corporation

Cognitive

• Understand • Reason • Learn • Think

4

Unified data and analytics platform of future $ Grow Customers

Improve ROI

Content Solutions

HISTORICAL

Rapid Applications Case Solutions

B

New Business Models

ILG Solutions

CONTEXTUAL

A

Investigations and Fraud

PREDICTIVE

Manage Risk

Analytics Solutions

COGNITIVE

C

Logical Data Access Layer – Any Data (BigSQL, Fluid Query, Distributed R Compute, Grid Processing)

IBM ECM & Box

Cloud Data Services

Hadoop and Open Source © 2016 IBM Corporation

Data Warehouses 5

Organizations are adopting cloud

53% Expect cloud to raise revenue in next two years

75% Large organizations embracing or deploying cloud

80% of enterprise IT organizations will commit to hybrid cloud by 2017

By 2018 At least half of IT spending will be cloud-based

85% Of leaders report that hybrid cloud is accelerating digital transformation in their organization*

IDC 2016 Worldwide Predications, Gartner, Forrester, UBS Equities, TBR * Redefining Boundaries, Insights from the Global C-suite Study, IBM Institute for Business Value, 2015

© 2016 IBM Corporation

7

Four IBM ECM cloud offerings Content Foundation/FileNet on Cloud

Case Manager on Cloud

Datacap on Cloud

CM OnDemand on Cloud

© 2016 IBM Corporation

8

ECM Cloud Offerings Available in Multiple Models Choose a model based on workload:  Content Foundation – concurrent users

Copper

 Case Manager – users and case load a day

Bronze

 Datacap – pages per day  CMOD – data throughput per day

Silver

No counting users for licensing!

Gold

Model

Concurrent Users

Cases per Day

Included Storage

Copper

25

100

0.5 TB

Bronze

50

200

1 TB

Silver

250

1,000

1 TB

Gold

1000

2,500

3 TB

Platinum

3000

7,500

5 TB

Platinum

© 2016 IBM Corporation

9

What is in the ECM cloud box? Much more than just software !              © 2016 IBM Corporation

Hardware Software SoftLayer provisioning Software installation and configuration Network configuration Readiness testing HA/DR Data encryption and security Replicated storage Back-ups Intrusion detection 24 X 7 system monitoring and support SysAdmin 10

A strategic partnership has been announced that will leverage each company’s unique strengths to transform work in the cloud

Leading content management, cloud, social, security and mobile capabilities and platforms with global reach

Leading cloud-based secure content management and collaboration platform

www.ibm.com/IBMandBox

I’m in Germany this week. Every single customer asked me: “Where is your data stored?“ Iain Fletcher Director EMEA Sales Engineering, Box

Our customers choose Box because we combine security and control with mobility and collaboration

Enable New Workstyles

Speed up Collaborative Processes

Power Digital Transformation

Ensure Security & Compliance

File Sync & Share

Virtual Deal Rooms

Digitize Business Processes

Data Protection

Remote and Mobile Work

Vendor Collaboration

Customer/Supplier Engagement

Governance & Retention

Access Content in Any App

Contract Management

Custom-branded Apps

Global Compliance Program

But firms outside the US haven’t been able to take full advantage of the cloud

Complex and Evolving Regulations

Concerns about Privacy and Government Requests

Performance Obstacles to Global Services

This often forces painful compromises

Keep data on-prem using legacy content management solutions

Close your eyes on Shadow IT applications and hope for the best

Email files and accept the risk and chaos of email attachments

Box already makes significant investments into international data protection and privacy

• • • •

International Standards

Country-Specific Standards

Advanced Data Controls

SSAE16/ISAE3402 ISO 27001 ISO 27018 EU Model Clauses

• TÜV Rheinland • UK G-Cloud – Official Data • SEC 17a-4 • HIPAA/HITECH

• • • •

Box KeySafe Box Governance Device Trust Content Security Policies

Product Update

21 © 2016 IBM Corporation

2016 ECM Roadmap – subject to change Q1 ‘16 Cloud Offerings • New, simpler pricing • Datacap on Cloud FileNet/Content Foundation • Oracle CDB/PDB support • Security Directory Server (replacing Tivoli Directory) Navigator • New mobile Navigator • CMIS 1.1 support Case Manager • Enhanced mobile Case Mgr Box • Box Platform

Q2 ‘16 Datacap • Integration with Watson Alchemy for cognitive capture • Scanning on Mac • Role-based redaction • Mobile capture of passports • Arabic, Vietnamese, and Thai OCR Navigator/Daeja • Role-based redaction • UI refresh • High-speed file transfer with Aspera Case Manager • Case Packager • Copy from Box to case folder • Case Builder UI improvements • Enhanced mobile Case Mgr

Box • Box Level 1 Support • Box Enterprise Key Management • Box Zones (GA date still TBD)

Q4 ‘16

Q3 ‘16 FileNet/Content Foundation • SnapLock file sys call - retention • ACCE enhancements • Amazon S3 connector

FileNet/Content Foundation • NetApp Data ONTAP Cluster mode • CleverSafe as OpenStack-SWIFT • Analytics with Spark

Case Manager • Enhanced Box integration • Native dashboarding and reporting • Simplified solution deployment • Enhanced mobile Case Mgr • Case stages • Calendaring • User interface refresh

Navigator/Daeja • Merge and Split documents • Office Online integration • Box enhancements

Box • Orion Beta • Cosmos (eDiscovery) GA

Datacap • Cognitive capture enhancements • Role-based job monitor • Improved Datacap dashboard CMOD • Annotation of PDF documents • Active- Active HA • Unique Document ID • Amazon S3 Support • LineData Applet Viewer Replacement Box • Orion GA

Evolution of ECM to Content Services Will be exposed in Bluemix Analytics Services

Data Aggregation Services Capture Services

Archive Services

Governance Services

Foundational Services

Mobile Access Services Collaboration Services

Dashboard Services Dynamic Workflow Services

Work Management Services © 2016 IBM Corporation

Cloud, Mobile and Analytics Services 23

[email protected]

© 2016 IBM Corporation