HR Stories told by HR Leaders Check back frequently! We are still developing our agenda, but here is a view of some of the sessions and speakers we have confirmed to join us in Boston —all to help you address your most critical HR challenges.
Bringing Marketing to Recruitment Did you know 69% of job seekers say they are less likely to buy from a company based on a bad application experience? Candidates now wield more consumer-like power than ever before, and they have increasingly consumer-like demands. What they want is a simple, fast and transparent recruitment process that focuses on their needs. In this new reality, companies must infuse their recruitment operations with insights and best practices from marketing in order to attract top talent. Join our session to learn from leading organizations that are collaborating with their marketing colleagues and adapting marketing concepts and technologies to out-recruit the competition and land the best person for every job opening. Panelists: Tricia C. Sapp, HR Information Systems - Lowe’s Companies Jennifer Schnack, Director of Talent Acquisition - AMC Helen Lynch - Director, Talent Acquisition Operations at NBCUniversal, Inc.
Maximize HR by Leveraging Partners and Open HR The world of HR technology and systems continues to expand and with this comes challenges in how to incorporate new and interesting technologies into your HR product portfolio. Join our panel of partners to learn about how organizations like you are leveraging partners through Open HR to integrate cutting edge technology into their work to enhance their HR processes. In this session we will explore the types of partners our customers are using, the integration technology used, and some real life examples of how this approach helps to streamline and compliment existing products. Business Partner Panel
People Are the Sharp Edge of Defence – Innovative Cyber Talent Spotting in an Uncertain World Defence Cyber Aptitude Test In this session the United Kingdom Ministry of Defence will share their recent experiences, in conjunction with IBM, in implementing a cutting edge new solution to assist the services in identifying current personnel with latent Cyber aptitude. Learn about the approach taken to deliver a unique solution in the Cyber defence sphere and hear about the successes and challenges that were encountered along the way. Speaker: Major Harry Porteous - UK Ministry of Defence
Make a Little Survey Go A Long Way: Listen, Analyze & Act Creating an atmosphere that encourages greater openness and two-way communication and dialog gives companies the chance to help their employees better understand the reason and value behind the tasks they perform, creating a better line of sight as well as improved collaboration. It also enables companies to hear early warning signals of potential issues, and to identify shared topics across the organization, which can facilitate collaboration and simplification. Join this session to learn how Zurich created an integrated and continuous listening approach to provide better insights on their strategy execution and their employee satisfaction. Speaker: Cornelia Kunert - Employee Engagement Strategy and Deployment - Zurich Insurance
HR Stories told by HR Leaders
Integrating Talent Management Activities at Loblaw A Tale of Two Companies (or how two iconic retailers came together to help Canadians live life well) In March of 2014, Loblaw Companies acquired Shoppers Drug Mart and, thus, the nation’s number-one grocery retailer and numberone pharmacy and beauty retailer came together. Synergy work began immediately. Public opinion was overwhelmingly positive and expectations were high. Inside the two companies, however, it was a different story. Hear Fran Hansen, Vice-President of Talent at Loblaw Companies, share the company’s culture journey and the lessons learned along the way. Speaker: Fran Hansen, Vice President, Talent – Loblaws Companies Limited
Facilitating a Highly Engaged Workplace This panel discussion provides you with the opportunity to hear from customers how they created effective Employee Engagement Solutions, leveraging IBM’s Digital Experience Technology, and the challenges associated with creating and maintaining an engaged and efficient workforce. Customer Panel
A Holistic Approach to Designing Employee Experience Much as designing customer experience has dominated the thinking of companies competing in today’s digital environment, organizations are now reexamining the employee experience. Recognizing the impact experience has on employee engagement and productivity, companies are taking a more comprehensive view of how to influence it. Our research shows that employee experience is an important and complex issue, requiring companies to evaluate the close connection between employees’ physical, social and cultural environments, as well as the tools and relationships they need to get work done on a daily basis. In this session, we will share recent IBV research and client experiences regarding the designing of employee experience and how companies can take a holistic view of addressing this important issue. Speakers: Eric Lesser - Research Director and NA Leader - IBM Institute for Business Value Susan Steele - Executive Partner, Global Talent & Engagement, IBM
Meet the Developers What is cooking in the labs to create the next great wave of solutions and enhancements for your HR landscape? How can you get the most out of the solutions you are using already? How do I use them to do something different? These and more questions are the focus of our interactive session. If you have questions or want more information on our business and technical strategy, integration and APIs, QA process, workforce analytics, please come to the Meet the Developer session, join us for an exciting 45 minutes. The session will be co-lead by Stefan, John and Norm and will be available to answer any/all of your questions. Or will get stunned and follow up to get you the best possible answer. Panelists: Stefan Liesche, IBM Distinguished Engineer - Smarter Workforce Architecture John Medicke, IBM Distinguished Engineer, IBM Director, Smarter Workforce Talent Acquisition Engineering & Services Norm Lord, Director, Smarter Workforce Talent Acquisition Engineering & Services Product Managers: Craig Shoneman, Wendy Tandon, Laurel Buckley
2016 IBM HR Summit | Boston, MA | September 6-8
Join us: ibm.com/hrsummit
HR Stories told by HR Leaders ATB’s Continuing Journey with IBM Kenexa Talent Insights ATB has become Alberta, Canada’s largest financial institution, with assets of $43.1 billion and over 700,000 clients. ATB recognized that in order to provide superior customer service they must focus on their team members that serve those customers. A number of human capital strategies and programs have had a huge impact on achieving ATB’s people and culture strategy that focuses on making ATB “the place to work”. ATB wanted to leverage the vast amount of employee and customer data housed in many different systems across the organization to draw insights about their people and customers. With questions related to outstanding leadership, customer retention, and customer relationship index, ATB set out compiling and analyzing data across the organization using IBM Kenexa Talent Insights as the technology enabler. Learn about the journey that ATB started last fall: how they got started, what they did, what was learned and what they are doing next as they continue to provide data-driven evidence on workforce challenges to support the attainment of their strategic initiatives. Speaker: Terry Lashyn, Director, People Intelligence, People & Culture – ATB Financial
Let the Evidence Speak - What the Latest Workforce Research Reveals For more than 20 years, the IBM Smarter Workforce Institute WorkTrends survey has provided practical, and sometimes surprising, insights into the world of work. This year the survey reached further than ever before to many thousands of workers, across multiple industires, in more than 40 countries. In this session, Sheri Feinzig, Ph.D., shares the very latest WorkTrends research findings to help your organization act on the evidence to enhance performance. Speaker: Sheri L. Feinzig, Ph.D., Director, Strategy & Smarter Workforce Institute
Re-imagining HR in the Cognitive Era Market pressures and new technologies are changing the way we work. It’s no surprise that HR is struggling to create agile cultures, inspire their workforce and drive business strategy. At IBM, transformation is in our DNA and our HR department is spearheading game-changing initiatives that are making measurable business impact. Join this session to hear how - Drew Valentine, Vice President Human Resources, People & Culture, IBM Analytics - is amplifying transformation at IBM including recreating relationships with employees for future growth. Speaker: Drew Valentine, Vice President, People & Culture - IBM Analytics
Driving Behaviorial Change at Lloyds Banking Group In 2014, Lloyds Banking Group updated their strategic priorities to focus on creating the best possible customer experience, by becoming a simpler and more efficient bank, delivering sustainable growth and building the best team. In partnership with IBM, they established an innovative approach to measuring employee engagement, utilizing best practice tools and methodology. Come to this session to learn how this program has enabled Lloyds to monitor employee attitude and assess progress towards fulfilling group goals, as well as providing the organization with detailed insights and comparisons of engagement levels across the group and industry as a whole. Speaker: David Littlechild - Head of Culture & Engagement - Lloyds Banking Group
2016 IBM HR Summit | Boston, MA | September 6-8
Join us: ibm.com/hrsummit
HR Stories told by HR Leaders H&R Block Evolves Hiring to Drive Success H&R Block, a global provider of consumer tax services, hires over 80,000 employees each fall as part of their annual employment cycle. In order to ramp up for the busy tax season in the U.S., H&R Block transformed their hiring process to reduce days to hire while meeting high-volume onboarding goals, with impressive results. Come learn about how H&R Block constantly works to streamline, reinvent and evolve their hiring process, and hear about the company’s current and future plans to continue to create an efficient and candidate-focused hiring experience that includes mobile, partnering the Talent Acquisition and Marketing functions, and using analytics for better decision making around recruitment, all to drive business results. Speakers: Katie Waldo, Program Manager, Talent Acquisition, H&R Block Carolyn Walters, Director of Talent Acquisition, Human Resources, H&R Block, Inc.
Innovations in Cognitive HR The IGNITE format is designed to enlighten the audience, and make it fast! Each presenter will have five mintues to share the situation that led to his/her innovation idea, describe or show the new solution that is fueled by IBM’s Cognitive “Watson” technology, and identify for the audience what makes his/her Cognitive innovation really unique. Each innovation will have unique relevance to HR and the workforce. Come to learn what IBM researchers and offering managers are working on to harness the power of Cognitive computing to advance the world of HR. Stay to ask your questions about what is possible, share your thoughts and opinions on these innovative ideas, and leave with a crystal clear picture of what IBM means when we say Cognitive computing will define the future of HR. Moderators: Duke Daehling, Director, Talent Management, Analytics, and Strategy, IBM Hailey Herleman, Ph.D., Smarter Workforce Executive, IBM Tiffany M. Greene-Shortridge, Ph.D., North America Kenexa Client Executive Sales Leader, IBM Panelists: Sadat Shami, Manager, Center for Engagement & Social Analytics, IBM John Medicke, IBM Distinguished Engineer and Chief Architect of IBM Smarter Workforce Big Data and Analytics Solutions Andi Britt, Executive Partner, European Talent & Engagement Leader, IBM Global Business Services Jay Dorio, Director of Employee Voice and Assessment, IBM Yates Baker, Cognitive Recruiter - IBM Wendy Tandon, MYCA or Career Coach - IBM
Workforce Science and Analytics Driving Value in HR The IGNITE format is designed to enlighten the audience, and make it fast! Each presenter, representing a different organization, will have five minutes to share his or her story. The story will be how workforce science and analytics is driving value in his/her organization this year. Applications such as individual assessment, employee engagement, leadership development, and multirater feedback will be addressed among others. Come to this session to learn how a wide variety of organizations are applying workforce science and analytics to make a difference in their organizations. Stay for the discussion that IBM will lead, in the IGNITE format as well, about what these organizations have in common and what make each of their stories unique. Interact with the presenters through Q&A at the end of the session. Learn what is working for them, and what isn’t, as you think about how to advance your practice with workforce science and analytics. Moderators: Hailey Herleman, Ph.D., Smarter Workforce Executive Tiffany M. Greene-Shortridge, Ph.D., North America Kenexa Client Executive Sales Leader Panelists: Steve West, Director, SVP, Human Resources – Citibank Angie Grilliot, Sr. Director of Talent Acquisition Delivery - UnitedHealth Group Mary Amundson, Director, HR Planning/Analytics - Land O Lakes Shelly Bergh Gardner, Senior Leader, Talent Management - The Mosaic Company
2016 IBM HR Summit | Boston, MA | September 6-8
Join us: ibm.com/hrsummit
HR Stories told by HR Leaders The Dawn of a New Era for Talent Acquisition / Re-imagining Talent Acquisition Talent Acquisition has transformed significantly in the last 5 years to meet globalisation, new technological advances, generational changes and the skills gap. This change is set to continue at an increasingly faster pace driven by a number of factors and new developments including Analytics and Cognitive, Robotics/Automation, Consumerization of HR and the Candidate Experience, and the Rise of the Flex worker. The dawn of the new era will uproot traditional recruitment practices and Talent Acquisition will have to reconsider existing ways of working. In this session practitioners and experts will discuss these key developments and what they mean to organisations both in the short-term and in the future Speakers: Jennifer Rake-IBM Kenexa Recruitment Services Mike Cook-Horses for Sources Kathleen Bauguess-Intel Corporation
How Cognitive Solutions Will Transform HR With their capacity to think like the human brain and absorb vast amounts of structured and unstructured data, Cognitive solutions are creating new possibilities across every enterprise domain, including HR. Whether it is providing instant answers to common employee HR questions or guiding staff on their next best career move or development opportunity, Cognitive HR will transform recruitment, learning, performance management, career development and deployment. In this session we will demonstrate how Cognitive applications are likely to disrupt and reinvent how HR and Talent services are delivered across the enterprise of the future. Speakers: Tina Marron-Partridge - Global Leader for Talent & Engagement, IBM Andi Britt - Executive, European Talent & Engagement Leader, IBM
Overcoming Resistance in Workforce Analytics Adoption Realizing the benefits of workforce analytics does not always come easy. If you’re trying to get more analytical, but face challenges like ‘we don’t need analytics to tell us what we already know’, ‘we can’t afford it’ or ‘our data are too difficult to work with’, then this session is for you. Sheri Feinzig, Ph.D., is co-author of The Power of People book (due to be published late in 2016) and, using insights from dozens of interviews with workforce analytics experts, she offers practical ways to overcome the most common challenges. Speaker: Sheri L. Feinzig, Ph.D., Director, Strategy & Smarter Workforce Institute
Kenexa Open HR Feeds Cognitive Capabilities Cognitive computing is rapidly changing the world we live in. The ability to ingest and rapidly understand terabytes of unstructured text, analyze for patterns, evaluate options and learn from outcomes is improving patient care, detecting fraud, helping veterans transition into civilian life, and helping governments keep us safe from external threats. IBM is a leader in Cognitive solutions and Kenexa is harnessing these assets in a new wave of solutions that will leverage all your data aggregated in the Open HR Platform, and make it work for you in ways never before possible. Come to discover the future of Cognitive HR, and how you can get started on this journey. Customer panel
2016 IBM HR Summit | Boston, MA | September 6-8
Join us: ibm.com/hrsummit
HR Stories told by HR Leaders The Final Analytics Frontier “You cannot manage what you cannot measure.” H. James Harrington If this is today’s reality, why has HR been so slow to adopt analytics? HR collects a wealth of data that remains largely untapped - data from recruiting applications, engagement surveys, performance management data, financials, client data and more. This data can be used to support decisions that have a direct and positive impact on your business. Attend this interactive panel and learn about: • How to get started on your workforce analytics journey • Common pitfalls to avoid and achieving early wins • Real world examples • The future is now – analytics goes cognitive! Moderator: Jonathan Ferrar, Vice President, IBM Smarter Workforce Client Panel
What’s Next in Talent Acquisition Solutions? HR technology has undergone some exciting changes in the last few years, but what we’ve seen is just the tip of the iceberg. Social and mobile continue to put more power in the hands of candidates and recruiters, and now analytics and cognitive computing are set to transform the industry in even more profound ways. In this session, Craig Shoneman, Product Management and Strategy Leader – Talent Acquisition and Learn at IBM, will discuss the direction of the IBM Kenexa Talent Acquisition solutions strategy. He’ll dive into best practices and success stories from customers using new recruitment marketing capabilities, and preview what new services and offerings IBM Kenexa will deliver to customers. Speaker: Craig Shoneman, Product Management and Strategy Leader – Talent Acquisition and Learn at IBM
Using Leadership Development to Build a Coaching Culture for Competitive Advantage Attracting, retaining and developing a cadre of high-performing millennial employees in a professional services business takes courage. At Grant Thornton it started with a deliberate “culture journey” intended to engage everyone in an effort to strengthen the nearly, 100-year old firm’s culture. It extended to revamping how employees are recognized, promoted, and on-boarded into new roles. And when standard leadership development practices did not accelerate leadership development sufficiently for Grant Thornton, it designed a new approach, developing key talent pools for managers, senior managers and partners. Using a coaching approach that relies on “leaders coaching leaders”, Grant Thornton has freshened their development efforts in three years to set a new standard of talent development. Speaker: Julian Malnak, Director, Leadership & Talent Management - Grant Thornton
Sprint uses a competency framework to assess skills, reduce costs and increase employee productivity A real time view into roll out of IBM Kenexa Talent Frameworks, a skills and competency based framework, during network build of Sprint’s organization. Kathryn Sulloway Adams from Sprint will discuss the world wide search which lead to the selection of the IBM tool and content. She will share how the HR team worked with the business unit to gain sponsorship which lead to the buy-in of a reluctant client. The session should provide benefits of IBM competency tool to assess skills, reduce labor costs , leverage customization and provide specific development opportunities for the employees. Speaker: Kathryn Sulloway Adams, Performance Consultant, Sprint
2016 IBM HR Summit | Boston, MA | September 6-8
Join us: ibm.com/hrsummit
