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Contents LaserJet Printers and Supported Driver Versions ..........................3 Versions of Terminal Server and MetaFrame Supported by HP........5 Testing Performed by HP ............................5 Resolved Issues ...........5 Unresolved Issues .......6 Resolved Microsoft Issues...........6 Supported Print Features .......................6 Citrix-tested LaserJet Printers............................7 Testing Methodology for HP LaserJet Printers..........................7 Future Testing............18 Questions about HP printers and the Terminal Server environment .............18
HP Imaging and Printing Group
March 2004
HP LaserJet Printers Supported in Citrix MetaFrame Environments abstract: Citrix has collaborated with HP to test select HP LaserJet printers and their associated HP printer drivers in a Citrix MetaFrame Presentation Server environment. MetaFrame XP Presentation Server for Windows with Feature Release 3 was tested on both Microsoft Windows 2000 Advanced Server and Microsoft Windows Server 2003 systems. This test was run to determine how HP printers and their associated printer drivers performed using the standard printer and printerrelated features tests that Citrix uses to test its MetaFrame Presentation Server and ICA Client software. This document lists all of the LaserJet printers tested by HP in MetaFrame environments, explains the printer tests performed by Citrix, identifies which HP Printers and printer driver versions were used, and describes any issues that occurred while performing these tests.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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Notice The information in this document is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL Hewlett-Packard BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WHITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION), EVEN IF Hewlett-Packard HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The limited warranties for Hewlett-Packard products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty. This publication does not constitute an endorsement of the product or products that were tested. The configuration or configurations tested or described may or may not be the only available solution. This test is not a determination of product quality or correctness, nor does it ensure compliance with any federal, state or local requirements. Hewlett-Packard and HP are registered with the United States Patent and Trademark Office. ActiveAnswers is a trademark and/or service mark of Hewlett-Packard. Microsoft, Windows, Windows NT, and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Citrix, ICA (Independent Computing Architecture), and MetaFrame are registered trademarks. MetaFrame XP is a trademark of Citrix Systems, Inc. in the United States and other countries. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. ©2004 Hewlett-Packard. All rights reserved. Printed in the U.S.A. March 2004
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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LaserJet Printers and Supported Driver Versions The table below identifies the HP LaserJet printers and associated drivers that are supported in MetaFrame environments by HP. These printers and printer drivers were tested by HP. A description of the defect resolutions and known product limitations is included in this section.
Printer Family
LJ 1000 LJ1010/1012
Supported in Terminal Server/MetaFrame Environments by HP
HP Supported Driver Versions for Installation on the Server All versions more current than the versions stated in this table are also supported.
PCL
Host-based
PS
Not Supported
N/A
N/A
N/A
Yes
N/A
5.60.1604.0 – Win2k
N/A
N/A - NT
LJ1015
Yes
Use the PCL driver
N/A
4.3.2.201
N/A
N/A
60.5.17.2 – Win2k
N/A
N/A
4.3.2.208
N/A
1.0
60.5.17.2 – Win2k
N/A
60.5.17.2 – Win2k
60.05.17.02 - Win2k 4.19.1015.440- NT
LJ 1100 Family
Yes
LJ 1100A LJ1150 Family
Yes
4.19.1300.435 - NT
LJ 1200 Family LJ 1220
Yes
LJ1300 Family
Yes
4.19.1300.435 - NT
11.19.1300.1 - NT
LJ 2100 Family
Yes
4.3.2.201
N/A
4.0 (M and TN models only)
LJ 2200 Family
Yes
4.3.2.192
N/A
2.0
LJ2300 Family
Yes
60.5.30.01 – Win2k
N/A
60.5.30.01 – Win2k
4.19.2300.440 - NT
1.0.0.0 – NT
CLJ2500 Family
Yes
4.20.2500.430
N/A
1.0.0.0
LJ3015, LJ3020,
Yes
60.5.40.1 – Win2k
N/A
60.5.40.1 – Win2k
4.24.3015.400 - NT
LJ3030, LJ3380
60.33.41.0 – NT
LJ 3100 Family
Yes (Printing Only)
Use the HP LaserJet Series II (PCL4) driver
N/A
N/A
LJ 3150 Family
Yes (Printing only)
Use the HP LaserJet Series II (PCL4) driver
N/A
N/A
HP LaserJet Printers Supported in Citrix MetaFrame Environments
Printer Family
Supported in Terminal Server/MetaFrame Environments by HP
4
HP Supported Driver Versions for Installation on the Server All versions more current than the versions stated in this table are also supported.
PCL
Host-based
PS
N/A
4.0 (M model only)
LJ 3200 Family
Yes
4.3.2.209
LJ3300 Family
Yes
4.13.3300.9
N/A
4.13.3300.9
CLJ 3500 Family
Yes
N/A
60.32.62.00 – Win2k
N/A
CLJ 3700 Family
Yes
60.32.62.00 – Win2k
2.232.7.0- NT
N/A
4.24.3700.410 - NT
60.32.62.00 – Win2k 60.32.41.0 - NT
LJ 4000 Family
Yes
4.27.4000.410
N/A
4.0 (and higher)
LJ 4050 Family
Yes
4.27.4050.410
N/A
4.0 (and higher)
LJ 4100 Family
Yes
4.27.4100.410
N/A
3.0.8 (and higher)
LJ 4200 Family
Yes
60.05.30.04 – Win2k
N/A
60.05.30.04 – Win2k
4.27.4200.420 - NT
LJ 4300 Family
Yes
60.05.30.04 – Win2k
2.0.0.0 - NT
N/A
4.27.4200.420 - NT
60.05.30.04 – Win2k 2.0.0.0 - NT
CLJ 4500 Family
Yes
4.3.2.201
N/A
4.1.1 (and higher)
CLJ 4550 Family
Yes
4.21.4550.432
N/A
4.50 (and higher)
CLJ 4600 Family
Yes
4.20.4600.481-Win2k
N/A
4.14.4600.14
4.20.4600.460 - NT
LJ 5000 Family
Yes
4.3.2.201
4.0 (and higher)
LJ 5100 Family
Yes
4.27.5100.430
N/A
1.0.0.0
LJ 5500 Family
Yes
4.20.5500.481-Win2k
N/A
60.03.14.02 – Win2k
4.20.5500.460 - NT
2.0.0.0 - NT
LJ 8000/8100 Family
Yes
4.3.2.201
N/A
4.0 (and higher)
LJ 8150 Family
Yes
4.27.8150.410
N/A
1.0 (and higher)
CLJ 8500 Family
Yes
1.0 (and higher)
N/A
2.0 (and higher)
CLJ 8550 Family
Yes
4.22.8550.430
N/A
4.3.2.20 (and higher)
LJ 9000 Family
Yes
4.20.9000.481-Win2k
N/A
1.0.0.1 (and higher)
4.20.9000.460 - NT
HP LaserJet Printers Supported in Citrix MetaFrame Environments
Printer Family
Supported in Terminal Server/MetaFrame Environments by HP
HP Supported Driver Versions for Installation on the Server All versions more current than the versions stated in this table are also supported.
PCL LJ 9055 Family
Yes
60.33.42.0 – Win2k 4.26.9055.405 - NT
LJ 9065 Family
Yes
60.33.42.0 – Win2k 4.26.9065.405 - NT
CLJ 9500 Family
Yes
5
60.5.18.1 – Win2k
Host-based
PS
N/A
60.33.42.0 – Win2k
N/A
60.33.42.0 – Win2k
N/A
60.5.18.1 – Win2k
4.19.9500.440 - NT
60.33.42.0 - NT 60.33.42.0 - NT 1.0.0.0 - NT
LJ 4 Family
Yes
4.3.2.200
N/A
4.0 (and higher)
LJ 5 Family
Yes
4.3.2.200
N/A
4.0 (and higher)
LJ 6 Family
Yes
4.3.2.200
N/A
4.0 (and higher)
Note: All versions more current than the versions stated in this table are also supported.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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Versions of Terminal Server and MetaFrame Supported by HP -
Microsoft Windows Server 2003 Terminal Services o
-
-
Citrix MetaFrame XP Presentation Server Feature Release 3
Microsoft Windows 2000 Server Terminal Services o
Citrix MetaFrame 1.8 for Windows 2000 Feature Release 2
o
Citrix MetaFrame XP 1.0 for Windows (all feature releases including Feature Release 3)
Microsoft Windows NT 4.0 Terminal Services Edition o
Citrix MetaFrame 1.8 for Windows (all feature releases)
o
Citrix MetaFrame XP 1.0 for Windows Feature Release 1
Testing Performed by HP HP performs Windows NT Terminal Server/MetaFrame 1.8, Windows 2000 Terminal Server/MetaFrame XP Presentation Server, and Windows Server 2003/MetaFrame XP Presentation Server testing on all drivers and feels confident in the stability and functionality of the driver versions mentioned in this article. HP also screens all driver releases to ensure that the drivers are free of memory leaks and memory allocation issues. HP has selected six LaserJet printers for Citrix to test that serve as a representative test sample for all printers in the HP LaserJet printer family. Because the code bases of these six printers are common to all printers in the HP LaserJet printer family, the Citrix testing of these select printers translates to all other HP LaserJet printers. All HP LaserJet printers and their associated printer drivers listed in this document are considered by HP to be supported in MetaFrame environments.
Resolved Issues •
Recurring Blue Screen When Using Different Combinations of Drivers This issue occurs when an HP PCL driver (version 4.3.2.38 to 4.3.2.50) is installed on the server and an HP PCL driver not of the same version or Microsoft in-box driver is installed on the client. This incompatibility scenario causes the driver on the server to enter an infinite loop and results in a blue screen on the server. To resolve this situation, update the HP driver on the server to the version listed in the table above.
•
Blue Screen This issue occurs when an HP PCL driver (version 4.3.2.38 or earlier) reads beyond an array boundary.
•
Intermittent Blue Screen
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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This issue occurs on NT4.0 Terminal when the server runs out of memory as the driver is executing.
Unresolved Issues •
Client Driver Settings Lost During Auto-creation This is a limitation of MetaFrame. Driver settings, such as tray configuration, duplexer, printer memory, and quick sets are not read at auto-creation. Paper size and orientation are the only client settings that are read during auto-creation. The remaining settings are determined by the default settings of the driver installed on the server. If Feature Release 1/Service Pack 1 or later is installed on the MetaFrame XP Presentation Server, go to the properties of the auto-created printer and configure the driver for features manually, then set the tray configuration, duplexer, and hard disk settings. The settings will be saved to the users’ profile when users log out. Printer settings will be restored the next time users log in. This feature is available in environments running MetaFrame XP with Feature Release 1 and Service Pack1 or later.
Resolved Microsoft Issues •
Blue Screens in NT Terminal Server When Printing to HP PCL Drivers and Logging Off Clients This is an NT defect; Microsoft has a hotfix, Q330305. Contact Microsoft for the hotfix.
Supported Printing Features •
All printing features of the driver are supported in Terminal Server/MetaFrame environments with the exception of bi-directional communication to client printers. Bi-directional communication to networked printers is unaffected.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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Citrix-tested HP LaserJet printers Citrix tested the following HP LaserJet printers and their associated drivers with MetaFrame XP Presentation Server for Windows with Feature Release 3. Throughout the testing, no problems were encountered when running Citrix test cases with the HP Printers and drivers listed for each test case.
Printers Tested
HP LaserJet 1200 HP LaserJet 2200 HP LaserJet 3200 HP LaserJet 4200 HP LaserJet 4600 HP LaserJet 8150
Software Tested MetaFrame XP Presentation Server for Windows with Feature Release 3 ICA Win32 client, version 7.00.17193 ICA Win16 client, version 6.20.985 ICA DOS32 client, version 4.21.785 HP PCL & PS printer drivers
Testing Methodology for HP LaserJet Printers Printer setup – Printers were connected to both client and server systems, and as standalone network printers using HP JetDirect. Printers were connected to client and server systems using parallel cable. Note on hardware used – Varied client and server systems from numerous manufacturers were used throughout the testing process; the number of systems and configurations are outside the scope of this document. Note on Description – This is a base description of the feature and what it does. Note on Test Methodology – This is a basic summary of the testing that was performed on the feature. Actual testing is much more extensive and, therefore, beyond the scope of this document.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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1. Network Print Servers Description Network print servers (not running MetaFrame) are servers with shared printers attached to them. Administrators import these network print servers into the MetaFrame XP Presentation Server farm to make the shared printers available to all users when they connect to the server farm.
Test Methodology HP LaserJet printers were attached to the print server using a parallel cable or installed by creating a TCP/IP port and connecting to the printer through JetDirect. These printers were configured for multiple users. Drivers for the printers were downloaded from the HP Driver Support Web site. The network print server was imported into the MetaFrame XP Presentation Server farm, and the availability of shared printers was verified. Printers were then assigned users for auto-creation, allowing domain users logged on to the MetaFrame server farm to verify that the shared network printer was available in the client session, and that the client could print successfully. Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 1200
PCL6 – 4.3.2.208
-
LaserJet 2200
PCL6 – 4.3.2.192
-
LaserJet 4600
PCL5c – 4.14.4600.14
-
Known Issues with Network Print Server and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server Import Network Server feature using the HP LaserJet printers and drivers listed above.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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2. Printer Management Properties Description With MetaFrame XP Presentation Server, printer management properties are properties associated with auto-created network and client printers. The properties are divided into two categories, drivers and printers. The driver settings determine whether client printers will be auto-created with native drivers, the Citrix Universal Driver, or both. The printer settings determine which options are used to control the client printer for auto-creation.
Test Methodology An HP LaserJet printer was attached to the client system using a parallel cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support Web site. The client system connected to the MetaFrame server farm. Each setting in MetaFrame printer management properties was checked to verify operability with the HP LaserJet printers and drivers and to ensure that the client could print successfully.
Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 1200
PCL5e – 4.3.2.208
-
LaserJet 2200
PCL5e – 4.3.2.192
-
LaserJet 3200
PCL6 – 4.3.2.209
-
LaserJet 4600
PCL6 – 4.20.4600.400
-
PCL5c – 4.20.4600.400 LaserJet 8150
PCL6 – 4.3.2.207
-
Known Issues with Printer Management Properties and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server printer management properties using the HP LaserJet printers and drivers listed above.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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3. Auto-Creation Printers Description With MetaFrame, auto-created printers are defined as those printers attached locally to a server running MetaFrame XP Presentation Server or to a shared printer that was imported from a network print server. When a user logs on to a server farm, the printers that are configured for that user are created in the session automatically without requiring an installation of the printer drivers or printer on the client’s system.
Test Methodology HP LaserJet printers were attached to both MetaFrame XP Presentation Servers and to other servers using parallel cables, or were installed by creating TCP/IP ports and connecting to the printers using JetDirect. These printers were configured for multiple users. Drivers for the printers were downloaded from the HP Driver Support Web site. The client system connected to the MetaFrame server farm, which verified that the shared HP printers were auto-created in the user’s session and that the client could print successfully to the shared farm printers.
Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 1200
PCL5e – 4.3.2.208
4.3.2.172
LaserJet 2200
PCL5e – 4.3.2.192
-
LaserJet 3200
PCL6 – 4.3.2.209
-
LaserJet 4600
PCL5c – 4.14.4600.400
-
LaserJet 8150
PCL6 – 4.3.2.207
-
Known Issues with Auto-Creation Printers and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server printer auto-creation feature using the HP LaserJet printers and drivers listed above.
4. DOS Client Printer Management Description MetaFrame XP Presentation Server allows client printers (printers that are locally connected to client devices) to be automatically created for DOS and WinCE Clients. Auto-creation makes these printers available for printing from remote applications that are run in MetaFrame sessions.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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Test Methodology An HP LaserJet printer was attached to the client system running DOS using a parallel cable. The printer driver was installed on the MetaFrame XP Presentation Server, and drivers for the printers were downloaded from the HP Driver Support Web site. The DOS client connected to the MetaFrame server farm and the creation of the DOS client printer was verified. The client was able to print successfully with HP LaserJet printers and drivers.
Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 3200
PCL5e – 4.3.2.209
-
LaserJet 4600
PCL5c – 4.14.4600.14
-
Known Issues with DOS Client Printers and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server DOS client printer management capabilities using the HP LaserJet printers and drivers listed above.
5. Client Printer Properties Description Client printer properties are the settings that control the configuration of printers installed on the client system. These settings are configured locally on the client’s desktop. Some of the more common settings are propagated to the autocreated client printer in the user’s session.
Test Methodology An HP LaserJet printer was attached to the client device using a parallel cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support Web site. Setting changes were made to the HP LaserJet printer installed locally on the client system, and then the client system connected to the MetaFrame server farm. The settings were propagated and the client was able to print successfully.
Printer Model Tested
LaserJet 1200
PCL Driver Version Tested
PCL6 – 4.3.2.209
PS Driver Version Tested
-
HP LaserJet Printers Supported in Citrix MetaFrame Environments
13
Known Issues with Client Printer Properties and HP Printers & Drivers No issues were discovered when testing the client printer properties using the HP LaserJet printer and driver listed above.
6. Client Printer Performance Description High-latency connections can affect printing and printing performance. Client printing performance tests are run to simulate high latency connections and to verify whether jobs print successfully.
Test Methodology An HP LaserJet printer was attached to the client system using a parallel cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support Web site. Third-party software was used to simulate a high-latency connection from the client to the MetaFrame server farm. The client connected to the MetaFrame server farm and the client printer was automatically created. The client device was able to print without any issues related to the high-latency connection.
Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 1200
PCL5e – 4.3.2.208
-
LaserJet 2200
PCL6 – 4.3.2.192
-
Known Issues with Client Printer Performance and HP Printers & Drivers No issues were discovered when testing client printer performance using the HP LaserJet printers and drivers listed above.
7. Client Printing Description Client printing testing involves basic printing functions on local client printers that are auto-created when a MetaFrame session is launched. For example, when users connect to MetaFrame servers and their local client printers are autocreated in MetaFrame sessions, the client printing test case covers basic printing capabilities.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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Test Methodology An HP LaserJet printer was attached to a client system using a parallel cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support Web site. The client system connected to the MetaFrame server farm and auto-creation of the client printer was verified. Various types of documents were printed from programs using multiple fonts and graphics. The client was able to print successfully using HP LaserJet printers and drivers.
Printer Model Tested
LaserJet 4600
PCL Driver Version Tested
PS Driver Version Tested
PCL6 – 4.20.4600.400
-
Known Issues with Client Printing and HP Printers & Drivers No issues were discovered when testing client printer performance using the HP LaserJet printers and drivers listed above.
8. Printer Driver Compatibility Description Some printer drivers can cause server problems when printing to client printers in the MetaFrame server farm. Printing to a client printer with a problematic driver can result in a fatal system error on the server. Because of this, you might need to prevent the auto-creation of client printers that use specific printer drivers. The printer driver compatibility feature allows you to designate or prohibit drivers for use with client printers.
Test Methodology An HP LaserJet printer was attached to the client system using a parallel cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support Web site. In the Management Console for MetaFrame XP Presentation Server, the driver for the HP printer was configured to allow the auto-creation of the client printer using that particular HP driver. The client then connected to the MetaFrame server farm and the auto-creation of the client printer was verified. The client printer was able to print successfully. Subsequently, in the Management Console for MetaFrame XP Presentation Server, the driver for the HP printer was configured to disallow the auto-creation of the client printer using that particular HP driver. The client then connected to the MetaFrame server farm and the client printer was not auto-created. There were no issues with preventing the LaserJet printer from being auto-created.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
Printer Model Tested
PCL Driver Version Tested
15
PS Driver Version Tested
LaserJet 1200
PCL5e – 4.3.2.208
-
LaserJet 2200
PCL6 – 4.3.2.192
-
LaserJet 3200
PCL5e – 4.3.2.209
-
LaserJet 4600
PCL6 – 4.20.4600.400
-
LaserJet 8150
PCL5e – 4.3.2.207
-
Known Issues with Printer Driver Compatibility and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server printer driver compatibility feature using the HP LaserJet printers and drivers listed above.
9. Client Printer Driver Mapping Description When using MetaFrame with ICA Clients, you map printer drivers to identify printer drivers that have different names for the same printer on different Windows platforms. You need to use mapping if the printer drivers installed on MetaFrame XP Presentation Servers have names for client printers different from the drivers used on client systems running Windows 9x.
Test Methodology An HP LaserJet printer was attached to the client system using a parallel cable. The printer was installed on the Windows 9x client system, and drivers for the printers were downloaded from the HP Driver Support Web site and installed on the MetaFrame XP Presentation Server. A printer driver with a different name than the HP driver installed on the server was installed on the client system. The client printer driver was mapped to the HP printer driver installed on the server. The client connected to the MetaFrame server farm and the auto-creation of the client printer was verified. The client printer was able to print successfully. Printer Model Tested
LaserJet 8150
PCL Driver Version Tested
PCL5e – 4.3.2.207
PS Driver Version Tested
-
HP LaserJet Printers Supported in Citrix MetaFrame Environments
16
Known Issues with Client Printer Driver Mapping and HP Printers & Drivers No issues were discovered when testing client printer driver mapping with MetaFrame XP Presentation Server using the HP LaserJet printer and driver listed above.
10. Printer Driver Replication
Description To install printer drivers on a MetaFrame XP Presentation Server, use the standard Windows printer installation methods. The Add Printer wizard requests printer information and copies the necessary driver files. You may need to run a Windows installation CD-ROM or media for the printer. When using the wizard to install drivers on a MetaFrame XP Presentation Server, the actual printer is not attached to the server. After you install drivers, use the driver replication feature in the Management Console for MetaFrame XP Presentation Server to copy the driver files and registry settings to other servers in the server farm. Use the replication feature to save time when you install printer drivers, and to ensure that all drivers are available on all servers where ICA Clients need them. Replicating printer drivers in the server farm ensures that the ICA Client users can print to the client and network printers in the farm.
Test Methodology HP LaserJet printers were attached to a MetaFrame XP Presentation Server using parallel cables or were installed by creating a TCP/IP port and connecting to the printer using JetDirect. The printers were configured for multiple domain users. Drivers for the printers were downloaded from the HP Driver Support Web site. The shared printers in the server farm were configured for auto-creation and the HP drivers for the shared MetaFrame XP Presentation Server printers were replicated to other servers in the farm. The client system connected to a MetaFrame XP Presentation Server that did not have HP LaserJet printers attached, but that did have HP drivers replicated to it. The auto-creation of the client printer was verified and the client printer was able to print successfully.
Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 1200
PCL5e – 4.3.2.208
-
LaserJet 2200
PCL6 – 4.3.2.192
-
LaserJet 3200
PCL6 – 4.3.2.209
-
LaserJet 4600
PCL5c – 4.20.4600.400
-
LaserJet 8150
PCL5e – 4.3.2.207
-
HP LaserJet Printers Supported in Citrix MetaFrame Environments
17
Known Issues with Printer Driver Replication and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server printer driver replication feature using the HP LaserJet printers and drivers listed above.
11.
Client Printer Stress Testing Description Stress testing is performed on client printers to verify that drivers do not cause servers to trap.
Test Methodology An HP LaserJet printer was attached to the client system using a parallel cable. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support Web site. The client connected to the MetaFrame server farm and the auto-creation of the client printer was verified. Various documents were printed successfully over a period of time.
Printer Model Tested
PCL Driver Version Tested
PS Driver Version Tested
LaserJet 1200
PCL5e – 4.3.2.209
-
LaserJet 4200
PCL5e – 60.03.14.02
-
Known Issues with Printer Management Properties & Printers or Drivers No issues were discovered when performing stress testing on client printers using the HP LaserJet printers and drivers listed above.
12.
Universal Printer Driver Description MetaFrame XP Presentation Server automatically creates client printers when users log on to MetaFrame server farms.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
18
For client printers to be automatically created, the appropriate printer driver must be available on MetaFrame XP servers. The printer driver replication feature aids in printer driver management in MetaFrame XP server farm, however, maintaining drivers for many different printing devices can be challenging. MetaFrame XP Universal Printing is designed to avoid problems with driver maintenance and other client printing issues in diverse environments. A single generic printer driver is used on the server to prepare print jobs. This can be the universal driver for the PostScript (PS) language or the PCL5c or PCL4 variations of the Printer Control Language.
Test Methodology An HP LaserJet printer was attached to the client system using a parallel cable. The printer was installed on the client. The client device connected to the MetaFrame server farm and the auto-creation of the client printer was verified. The client printer was able to print successfully. Printer Model Tested
UPD Features Tested
LaserJet 1200
Print the following document types and in color if available: .pdf, .ppt, .doc, .pub, .html, .txt, .xls, .mpp, .vsd
LaserJet 2200
Print the following document types and in color if available: .pdf, .ppt, .doc, .pub, .html, .txt, .xls, .mpp, .vsd
LaserJet 3200
Print the following document types and in color if available: .pdf, .ppt, .doc, .pub, .html, .txt, .xls, .mpp, .vsd
LaserJet 4600
Print the following document types and in color if available: .pdf, .ppt, .doc, .pub, .html, .txt, .xls, .mpp, .vsd
LaserJet 8150
Print the following document types and in color if available: .pdf, .ppt, .doc, .pub, .html, .txt, .xls, .mpp, .vsd
Known Issues with the Universal Printer Driver and HP Printers & Drivers No issues were discovered when testing the MetaFrame XP Presentation Server Universal Printer Driver feature using the HP LaserJet printers listed above.
HP LaserJet Printers Supported in Citrix MetaFrame Environments
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Future Testing HP LaserJet printer testing will continue on the next release of Citrix MetaFrame and the HP DeskJet series will be added to that testing.
Questions about HP Printers and the Terminal Server environment For issues with HP LaserJet printers in a terminal server environment, please send your issue description to the following e-mail address:
[email protected] For issues with HP DeskJet and DesignJet printers in a terminal server environment, please send your issues description to the following e-mail address:
[email protected]
