COURSES 2012-2013

Novel Logics is a provider of professional learning solutions that cater for the needs of individuals, SMEs and large corporate organisations. As an Approved ILM Centre, we have developed a portfolio of courses to suit all kinds of business environments. You are currently a manager in a small or large organisation or a business man/woman or a self-employed business manager or a corporate board member, our dedicated and experienced team of trainers has got a solution for you. We work with world class award winning experts “whose focus is not only to deliver results, but to help our clients make lasting improvements to their business practices.”(Agile Group) We thrive on training our delegates to achieve the highest standards; their satisfaction enlightens our way forward. Because we are aiming to be the best, our customers are our most valuable asset and we are devotedly committed to always satisfying them. The Institute of Leadership and Management is dedicated to advancing the capabilities of managers and leaders worldwide through the provision of expert qualifications and tailored learning resources, and by developing and supporting a global leadership community. As the UK’s largest awarding body for leadership and management qualifications, ILM recognises and celebrates individual learning and organisational commitment to training. ILM has trained over 90,000 managers last year. How will I benefit from gaining an ILM qualification? The benefits are wide ranging, a few of these have been highlighted below: • You will obtain crucial skills and knowledge to improve your performance in work. • You will enhance your earning potential. • You will improve your CV and career prospects. • You will achieve a nationally and internationally recognised management qualification. • You will benefit from ongoing support from ILM. Our qualifications combine innovative design with a strong focus on workplace performance, we believe this delivers well-rounded managers with a proven ability to perform to the required standards.

Registered UK Learning Provider Reference: UKRLP 10036133

Our Partners

Strategic Partner

Programmes Leadership and Management Leadership and Team Skills Team Leading Leadership and Management Effective Management Business and Enterprise Enterprise and Entrepreneurship Specialist Service Improvement Coaching and Mentoring Business Coaching and Mentoring Executive Coaching and Mentoring Workshops and Seminars Team Building Motivation and Positive Thinking

All qualifications will be taught on both blended and experiential models* – depending on their suitability. Fees for every qualification are defined on the basis of whether the course is taught for local or international delegates. Please contact us on [email protected] or call on

+44 (0) 20 8528 1077 for details.

LEADERSHIP AND MANAGEMENT Developing the Next Generation of Leaders!

Leadership and management require constant development and the acquisition of new leadership and management knowledge and skills. For businesses and organisations to overcome challenges, their leaders and managers must be performing at the best of their ability (ILM, 2012).

Leadership and Team Skills Qualification Overview The units in this qualification cover a wide range of skills, knowledge and understanding. These include units that focus on communication, working with people, providing direction and leadership, and getting results – from problem-solving to planning and monitoring workloads.

Who are these qualifications for? The Award or Certificate in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders helping them make the transition from working in a team to leading a team.

Benefits for individuals

Benefits for employers

• Learn core leadership and management skills • Put these skills into practice in your workplace • Improve your team’s performance • Get a nationally recognised qualification.

• Motivated and competent team leaders • Increased productivity • Customise this qualification to suit organisational and individual needs • Workplace-based assessment ensures new skills are effectively transferred to the job.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 2 Award or Certificate.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. *Member of the Institute of Leadership and Management.

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Team Leading Qualification Overview The qualification consists of three mandatory units covering the core skills needed to lead a team. Learners look at how to plan, allocate and monitor work; plus gain tools and techniques to develop as a leader and get the most from their team. Then learners complete the certificate with optional units which cover everything from communication skills to business improvement techniques.

Who are these qualifications for? This qualification is designed for new and aspiring team leaders. It gives an in-depth introduction to the role and responsibilities of a team leader.

Benefits for individuals

Benefits for employers

• The core skills to lead a team successfully • Motivation techniques to get the best from people • The confidence to tackle difficult issues, like underperformance • Tools to develop as a leader.

• Team leaders equipped with the skills they need to perform • Staff who are competent to manage people and relationships • Better communication and collaboration in teams. • Incentivise your staff to develop their potential.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 2 Certificate.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. Experiential learning** models are applied on this qualification. The indoor and outdoor activities are designed to develop an individual’s skills as a team leader. These activities are linked with the qualification’s learning outcomes that contain three mandatory units covering the core skills needed to lead a team. Learners practically learn to plan, to allocate and monitor work and gain practical tools and techniques to develop as a leader and get the most from their team. *Member of the Institute of Leadership and Management ** Learning through experience

www.novellogicsuk.com

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Leadership and Management Qualification Overview The qualifications are made up of a wide range of units covering core management skills – such as understanding how to organise and delegate – plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer.

Who are these qualifications for? The Level 3 Award, Certificate and Diploma in Leadership and Management are ideal for individuals who have management responsibilities but no formal training, and are serious about developing their abilities. They particularly support practising team leaders seeking to move up to the next level of management, and managers who need to lead people though organisational change, budget cuts or other pressures.

Benefits for individuals

Benefits for employers

• Gain a range of key management skills and put them into practice in their own role • Build their leadership capabilities – motivate and engage teams, manage relationships confidently • Develop their leadership and management skills using their own knowledge, values and motivations.

• Effective and confident first-line managers • Better relationships and communication in teams • Proven skills – to get this qualification, managers will need to show that they can transfer their new skills to your organisation • Managers with the tools to develop their own skills and abilities.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 3 Award or Certificate or Diploma.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. This qualification is also done in experiential learning model**, through adventure or sports related outdoor events and activities. The learning outcomes of this qualification cover a wide range of skills, communication and creativity, problem-solving, planning and monitoring workloads. Contact us for further information. *Member of the Institute of Leadership and Management.

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Effective Management Qualification Overview This qualification’s mandatory unit will equip learners with the skills to identify and analyse problems, gather information and evaluate options to get the best solution. Learners can choose from a comprehensive range of optional units to suit their needs and skills – this includes developing leadership skills, teaching them how to motivate a team, or understanding innovation and change in their business.

Who are these qualifications for? This qualification is designed to prepare learners for their first management role, or, if they are a practising first-line manager, equip them with practical skills, tools and techniques to help improve their performance and get more from their teams.

Benefits for individuals

Benefits for employers

• Build a portfolio of core management skills • Use these new skills in your own role, with support from your training provider • Communicate clearly, manage relationships confidently • Get a recognised qualification for your professional development.

• Close skills gaps – customise this to fit organisational development needs • Areas of study range from general management skills, such as project management and budgeting, to specialist areas such as procurement and supply chain management • Measurable results: workplace-based assessment ensures effective transfer of learning to your business.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 3 Certificate.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. *Member of the Institute of Leadership and Management

www.novellogicsuk.com

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BUSINESS AND ENTERPRISE Encouraging Creativity and Innovation!

ILM’s business and enterprise qualifications are ideal for people thinking of starting up their own business and wondering whether or not they have the skills needed to be successful. The qualifications can be used as a way of helping people of all ages to find out what enterprise is about and what is involved in starting a business and successfully running it, however big or small.

Enterprise and Entrepreneurship Qualification Overview At Award level, there are two mandatory units which focus on preparing for the personal and practical challenges of starting a business and assessing the viability of the learner’s business idea. At Certificate level, there are seven more mandatory units to give potential entrepreneurs a comprehensive understanding of what they need to do to get their business on the ground. The units cover a range of topics including carrying out market research, identifying customer needs, recognising resource requirements, marketing the business, and handling finance issues. Plus, there are a wide range of optional units, so learners can choose to focus on the specific areas that best meet their needs.

Who are these qualifications for? The Level 3 Award or Certificate in Enterprise and Entrepreneurship is designed for potential entrepreneurs to build the skills and knowledge they need to get their new business up and running. It’s also ideal for owner-managers who want to run their businesses more effectively.

Benefits for individuals • Understand the process of setting up a business • Be clear about the expectations, motivations and the risks involved • Define the business idea and assess its viability • Work on a business plan, budget and cash flow forecast • Know what is needed to be done to comply with the law and deal with red tape • Build skills and knowledge in key areas, including marketing, customer service and finance.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 3 Award or Certificate.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. *Member of the Institute of Leadership and Management.

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SPECIALIST Creating High Performance Teams!

Service Improvement Qualification Overview This qualification is made up of one comprehensive unit. The unit introduces learners to the theory of lean production methods and techniques. It then helps learners to put the theory into practice, by taking them step-by-step through the process of planning, carrying out and reviewing a service improvement project within their own organisation.

Who are these qualifications for? This qualification is aimed at new managers, or experienced first-line managers seeking to increase efficiency and improve performance in their teams.

Benefits for individuals

Benefits for employers

• Learn about lean production methods • Be able to use new techniques to identify and analyse a problem with a service that you manage • Plan and implement a project to improve this service.

• Measurable return on investment and impact from a workplace-based project • Managers with a solid grounding in lean production methods • Support a culture of continuous improvement in the organisation.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 3 Award.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. *Member of the Institute of Leadership and Management

www.novellogicsuk.com

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COACHING AND MENTORING

Implementing Coaching and Mentoring Culture! Successful organisations create a workplace environment where individuals can show initiative, take responsibility and feel empowered to take measured risks. Our market-leading coaching and mentoring qualifications help to achieve this by developing people’s capacity for dealing with change and finding solutions to problems.

Coaching and Mentoring Qualification Overview There are three mandatory units in each qualification. The first unit, “Understanding the skills, principles and practice of effective management coaching and mentoring” aims to enables learners to understand the role and contribution of coaching and mentoring, and build a business case. The second unit, “Reviewing own ability as a management coach or mentor” aims to give learners the ability to critically review their own personal qualities, skills and competence. Learners are required to demonstrate their ability to plan, deliver and review at least 12 hours of coaching and mentoring in the workplace.

Who are these qualifications for? The Certificate and Diploma in Coaching and Mentoring are ideal qualifications for managers with significant responsibility for coaching and mentoring as part of their day-to-day role. It also develops those learners planning to move into a development role or start a career as a freelance coach and mentor.

Benefits for individuals

Benefits for employers

• Get a critical understanding of the role and responsibilities of the workplace coach and mentor • Deepen your understanding of how coaching and mentoring can impact an organisation • Be able to assess your own skills, behaviours and knowledge as a coach and mentor • Provide evidence of your own development as a coach and mentor through the qualification • Plan your further development • Plan, deliver and review coaching and mentoring in your organisation.

• Ensure the managers you develop as coaches or mentors are properly equipped with the skills, knowledge and ethical understanding they need • Develop a coaching and mentoring culture in your organisation, so that managers are able to provide effective support for the development of others and improve their performance.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 5 Certificate.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. *Member of the Institute of Leadership and Management

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Executive Coaching and Mentoring Qualification Overview There are three mandatory units in each qualification. The first unit, “Understanding the context of coaching and mentoring in a strategic business environment” aims to enable learners to critically review the role and contribution of coaching and mentoring at a senior level. The unit, “Reviewing own ability as a management coach or mentor” will give learners the tools and techniques to review and improve their own practise, and understand how the client’s organisation culture and structure affects the coaching and mentoring relationships. Learner are required to demonstrate their ability to plan, deliver and review at least 20 hours of coaching and mentoring in their workplace.

Who are these qualifications for? The Level 7 Certificate and Diploma in Executive Coaching and Mentoring are designed for senior managers or HR/OD professionals who want to develop their expertise and credibility in the fields of coaching and mentoring or to establish coaching or mentoring at an organisational level. It’s also for professional coaches and mentors seeking to enhance and accredit their experience with a nationally recognised qualification.

Benefits for individuals

Benefits for employers

• Know how to review and build the context, strategy, culture and processes for coaching and mentoring at a senior and strategic level • Understand and analyse different coaching and mentoring models and their impact • Learn how to evaluate the effectiveness of coaching and mentoring in an organisation • Critically review own communication skills, emotional intelligence, interpersonal skills and values, to assess competence as a coach or mentor • Plan, deliver and review coaching and mentoring contact with clients at a senior and strategic level.

• Implement coaching in complex working environments or at a senior and strategic level in the organisation • Ensure the organisation’s coaches and mentors are properly equipped with the skills, knowledge and ethical understanding they need • Benchmark an organisation’s approach against best industry practises • Create a coaching or mentoring culture in which senior managers and leaders demonstrate their commitment to supporting their own and others’ development and performance improvement.

Qualification Level ILM Vocational Related Qualification (VRQ) Level 7 Certificate.

ILM Membership Learners get free studying membership for the life of their ILM programme, they could use “MInstLM*” initial next to their name. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. *Member of the Institute of Leadership and Management.

www.novellogicsuk.com

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WORKSHOPS AND SEMINARS Creating Transformative Change

Team Building Developing teams from “I” to “We”! The foundation of good teamwork is having a shared commitment to common objectives. Without this, all forms of team building exercises will have a limited impact. Thus we need to emphasise on: • clarifying the team goals, and building ownership/commitment to those goals across the team • identifying any issues which inhibit the team from reaching their goals • putting in place enablers to help goals be achieved to higher standards • using team processes in the correct sequence to help the team climb one rung at a time up the ladder of performance Our experiential learning solutions are tailor-made, individually to suit our client needs. Our aim is to identify why change is needed and facilitate its implementation. Our team building consultants endeavour to improve relationships between team members, using tools such as the MBTI and/or the MTR-i team roles. Our team building sessions are held in specifically selected venues. We thrive to add value while maximising return for our clients.

Motivation and Positive Thinking Motivation is the key in accomplishing all your goals. No matter what social group you belong, motivation will define your potential. Our seminars help you to: • A  ctivate key motivation to achieving your action • E  liminate your negative feelings, limited beliefs and issues • L  earn how to improve your rapport building skills • E  stablish your peak emotional, mental and physical state and self-anchor • Conquer any further barriers and tests • Inspire others in business, client perception and influencing techniques • Set your future.

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Booking Terms and Conditions Fees Where fees have been agreed – for a local or international delegate – full payment must be made at least 7 days before the start of the course. Fees include all training costs, course materials and refreshments. No booking will be confirmed if the payment has not cleared; only banker drafts and/or bank transfers are accepted payment methods. Accommodation is not included in the course fees, it is the delegate’s responsibility to make their own arrangement but Novel Logics can assist to secure accommodation bookings – at the delegate’s expense – through its network of partners. Meals and travel are also the responsibility of the delegate. Payment Details Payments should be addressed to Novel Logics UK Ltd. and made in the following account in GBP (Sterling). Novel Logics UK Ltd. Santander Address: 301 St. Vincent Street, Glasgow, G2 5NT Account number: 05262866 Sort Code: 09-01-28 IBAN: GB39 ABBY 0901 2805 2628 66 Please quote delegate name or the invoice number when making payment. VAT Government officials and public servants who register for training courses are exempted from Value Added Taxation in accordance with the regulation of October 1993. However delegates who fit within this category should provide proofs of their eligibility. All other delegates are liable to pay the standard VAT rate of 20%. Rebooking We accept rebooking or postponements providing the delegate is to attend their original booking. Transfers Delegates are permitted to transfer from one course to another providing time and space conditions are allowed. Only one request is permitted. Cancellations All cancellations must be made in writing. Processing will take about 30 days and a 20% administration fee will be retained from the original payment. Course Documentation Delegates will be provided course materials such as self-contained folders containing the course/unit learning and teaching data. Assessment information will also be provided and assessments will be carried for delegates who complete their course. Visas Arrangements for visa (if required) are the delegate’s responsibility. Delegates are advised to contact the British representation in their countries (Embassies or High Commissions) to find out about their travelling arrangements to the UK. It is important to give plenty of time for this process.

www.novellogicsuk.com

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Training Courses 2012 - 13

BOOKING FORM DELEGATE INFORMATION Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Job Title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Organisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date of Birth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nationality.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contact Tel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approving Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Please indicate the industrial classification of the organisation:  Agriculture

 Defense

HealthCare

  Science & Technology

 Commerce

Education

  Law/Law Enforcement

 Sport

Communications

 Energy/Power

 Mines

Travel/Tourism

 Construction

 Banking/Finance

Planning

 Transport/Travel

  Public Sector

Military

 Media

 Other

If other, please specify here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Please indicate level of delegate(s):  CEO’s

  Senior Managers

 Clerical/Secretarial

 Directors

  Junior Managers

 Other

If other, please specify here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Please indicate number of candidates to be trained:  1

 2-5

 5-10

 10-20

 20-50

 100+

Please state method of payment:   Cheque/ Bank Draft

  Bank Transfer

Declaration: I accept Novel Logics Training Programme terms and conditions as set above.

Signature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

88, Wood Street London EC2V 7RS Phone: +44 (0) 20 8528 1077 www. novellogicsuk.com

88, Wood Street London EC2V 7RS Phone: +44 (0) 20 8528 1077 www. novellogicsuk.com