How to join a webinar Webinar login instructions

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Amway Training Webinars Frequently Asked Questions What is a webinar? A webinar, or web conferencing, is used to conduct live meetings, training, or presentations via the Internet. In a web conference, each participant sits at his or her own computer and is connected to other participants via the internet. How much does it cost to join a webinar? There is no cost associated with our Amway led webinars, the training sessions are free. Do I need an account to attend a webinar? No, you do not need an account you are attending as a guest of the webinar organiser in this case Amway. How do I join a webinar? Joining a webinar is easy. Visit the Training page at www.amway.com.au or www.amway.co.nz and click “Register now” from the Webinar Tile. Once you are registered you will receive a confirmation email. Please keep this email as it contains the link to your webinar session. How much time will I need prior to the webinar to have my computer set up correctly? We recommend logging in to your scheduled webinar 15 minutes before the webinar start time from the link in your confirmation email. This allows time for your browser to connect to the webinar software. It can take up to 5 minutes for the webinar software to load and launch. Will I need special equipment or software to participate in a webinar? You will need a computer with an active internet connection to participate in a live webinar or view a webinar recording. You will need either a telephone to listen to the webinar audio or your computer speakers. How do I hear the webinar? Is it through the computer speakers, or do I have to use my phone? Or do I use both? There are two options to listen to the webinar. 1. You will be connected to audio using your computers speakers (VoIP) this is a free audio service. The audio will come through your computers speakers. A headset is recommended. 2. Or you may select use telephone after joining the webinar there will be a phone number generated specifically for the webinar you are attending. Just key the access code and audio pin provided after joining the webinar. (Please note standard long distance charges will apply). Please also mute you phone. If you experience issues with audio or logging on, contact the GoToWebinar toll free help line. Australia: 1800 194 319 or

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New Zealand: 0800 44 7438

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What are the system requirements for attending a webinar? On a PC 

Internet Explorer® 7.0 or newer, Mozilla® Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)

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Windows® 7, Vista, XP or 2003 Server

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Cable modem, DSL or faster Internet connection

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Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (recommended) (2 GB of RAM for Windows® Vista)

Participants wishing to connect to audio using VoIP will need a fast Internet connection, and speakers. (A USB headset is recommended.) On a Mac® 

Safari™ 3.0 or newer, Firefox® 3.0 or newer or Google™ Chrome™ 5.0 or newer (JavaScript™ and Java™ enabled)

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Mac OS® X 10.5 – Leopard® or newer

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Intel processor (512 MB of RAM or better recommended)

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Cable modem, DSL, or faster Internet connection

Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers (A USB headset is recommended). For mobile users To view on iPad or iPhone Access the 'Application store' and search for

Download onto IPAD or IPHONE Use this app to log into future Amway webinars by keying in webinar ID number from you confirmation email after registration.

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Step by step login guide Step 1. Log in to www.amway.com.a u or www.amway.co.nz and go to my business at the top right of the page then to down to the training tab. Example only

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Step 2. Select ‘learn more’ in the free webinar s tile to go to the webinar page. Exampl e only

Step 3. You have reach the free webinars page. Now click on register now to register..

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Step 4. Fill in your details to register.

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Step 5. You will receive a confirmation email in your inbox once you register. Please hold on to this email with the link to your webinar.

Step 6. 15 minutes before the webinar scheduled start time click on the link from your email. You are now joining the webinar.

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Step 7. You are now in the waiting room, the webinar will start shortly. If you would like to dial in on your telephone the phone number access code and PIN is displayed here. An exclusive phone number and PIN is generated for each webinar.

Step 8. The presentation has begun your control panels are on the right hand side of the screen.

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Step 9. Feel free to type questions in the panel on the right hand side of the screen at any time throughout the presentation.

Step 10. When the webinar is complete you will be notified.

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To view previous webinar recordings Step 1. On the training page go to elearning and launch the elearning page.

Step 2. If you are using Internet Explorer version 7& prompted a security message click YES If you are using Internet Explorer version 8& prompted a security message click NO

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Step 3. Go to the videos tab.

Step 4. Press play to watch the recording. Audio will play through your computer speakers.

CONTACT US – Amway Training & Education Postal Address

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Training & Education, Amway of Australia & New Zealand PO Box 202, Castle Hill NSW 1765 E-mail [email protected] Phone 1800 454 647 Amway of New Zealand E-mail [email protected] Phone 0800 611 611

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