SPOKEN ENGLISH FOR INDUSTRY AND COMMERCE (SEFIC) LEVEL 1 – SET A Section A - General Conversation Section B - Listening Comprehension Instructions Exa...
SPOKEN ENGLISH FOR INDUSTRY AND COMMERCE (SEFIC) LEVEL 1 – SET A Section A - General Conversation Section B - Listening Comprehension Instructions Examiner to: • Test the candidate’s comprehension in each of the areas outlined, using the Command Sheet plus a selection of notes and coins (£/pence or €/cents up to £10 or €10). Candidate to: • Have a blank sheet of paper for the spelling and number tests • Demonstrate comprehension by responding appropriately to the examiner’s instructions and questions. Commands and questions
Testing points
What is the exact time now?
Time
Can you tell me your date of birth (or other familiar date)?
Dates/years
How much is this? (place a sum of money exceeding £5 or €5)
Numbers
I buy a drink for £1.40/€1.40. How much do I have left?
Transactions
Please put (eg 65p) in front of/behind my/your pen/book etc.
Possessives
I am going to tell you the details of a client and I would like you to write them down: The name of the contact person is Mrs Christine Williams.
SPOKEN ENGLISH FOR INDUSTRY AND COMMERCE (SEFIC) LEVEL 1 – SET A Section B - Listening Comprehension (continued) (Using the Command Sheet) Please could you show me - something blue/red/green etc? - something rectangular/round/oval etc? - something made of glass/paper etc - the biggest/smallest etc car
Colour Shape Material Superlatives
What is on the table?
Vocabulary
What do you think the (briefcase/palm top etc) is made of?
Materials
Where is the briefcase/jug/blue pen etc?
Position
How long does it take to fly from Paris to Berlin?
Duration
What time does the first/last etc plane from Paris arrive in Berlin?
Time
I want to arrive in Berlin before 6 p.m. Which train should I take?
Time
The plane costs €115, and the train costs €150. Which is cheaper/more expensive?
Comparatives
Examiner indicates the starting point (X) on the plan Sample instructions: You are here. Go straight ahead / turn left/right at the end of the corridor etc, and the room you want is in front of you/on your left etc. What room is it? Directions Which room is nearer to (.......), (x) or (y)?
Distance
Where is room (x)? Which room is next to/opposite/between (y)?
SPOKEN ENGLISH FOR INDUSTRY AND COMMERCE (SEFIC) LEVEL 1 – SET A Section C - The World of Work Instructions Examiner to: • Ask the candidate to describe their job (or, for those candidates not in work, the job of one of the characters on the picture sheet provided) • Ask a minimum of 1 question from each of the Key points sections Candidate to: • Describe their job (or the job of one of the characters on the sheet provided) • Respond to the examiner’s questions Key points Occupation and job title What is your job/What do you do? What is your job title?
(prompt sheet questions) What is his/her job? What is his/her job title
Place of work Who do you work for? Where do you work?
Who does he/she work for? Where does he/she work?
Working hours What hours do you work? Do you work the same hours every day?
What hours does he/she work Does he work the same hours every day?
Daily routines Can you describe a typical day at work?* Is each day the same? *
Can you describe a typical day at work?* Is each day the same? *
Very simple qualitative evaluation of job Do you like your job? What do you like/dislike about it? * Is your job interesting? *
Do you think he/she likes his/her job? What do you think he/she likes about it?* Do you think this is an interesting job?*
* credit/distinction indicators (e.g. the use of adverbials sometimes and usually in discussing routines, and more elaborate descriptors in job evaluation)
SPOKEN ENGLISH FOR INDUSTRY AND COMMERCE (SEFIC) LEVEL 1 - SET A Section D - Picture Description AT THE WAREHOUSE Instructions Examiner to: • Give the candidate the Picture to study (allow 1 minute maximum) • Ask a minimum of 6 and a maximum of 10 questions Candidate to: • Study the Picture • Answer the questions Questions 1. Where are these people? at a warehouse / at work 2. What kind of products do you think this warehouse is storing? Any plausible answer eg Internet books, CD’s etc * 3. How many people are in the picture? 6 / there are six 4. What is this employee doing? Speaking on an intercom system* 5. Why is she speaking? Any plausible response eg checking something * 6. What are these men here doing? collecting orders / stacking the shelves* 7. Why do you think this man is at the service desk? to enquire about an order / to look for an order 8. What is this woman doing? checking the order on the computer* 9. What time is it? 9.15 / quarter past nine 10. How long does the morning break last? 15 minutes 11. How long is it until the first break begins? 45 minutes / ¾ of an hour 12. What time does the lunch break begin? at 1 (o’clock) 13. What can you see on the right hand side? Water fountain / place to sit / notice board 14. What do you think people will do during their break? any plausible response eg have a cigarette / coffee / water * credit/distinction indicators
SPOKEN ENGLISH FOR INDUSTRY AND COMMERCE (SEFIC) LEVEL 1 – SET A Section E - Role-play AT THE WAREHOUSE Instructions NOTE: The picture from Section D to be retained by the candidate Examiner to: • explain the procedure, referring to the Picture for Section D (you are the person sitting at the computer, the candidate is the person standing next to you). • give the candidate the Cue Card to study for 1 minute • check that the candidate understands the key vocabulary and instructions • initiate and guide the dialogue Candidate to: • study the Cue Card • respond to the examiner as indicated on the Cue Card
CANDIDATE CUE CARD (for Examiner reference) •
You work in the sales department of an Internet book company
•
You need to check a customer’s order. - Order number: GT487 - Customer’s name: Paragon Enterprise Ltd
•
They want to change one book (“Better Business Practice”) for another book (“Best Practice for Business”)
•
They also want to know if another order of theirs (RF907) has been sent out yet.
NOTE: The Examiner will take the part of the employee who is checking the details on the computer.