HotSoft - Hotel Reservations System HotSoft is a specially developed, Windows compatible booking system. Suitable for hotels, conference facilities and spas, it is currently used by approximately 900 hotels spread throughout Europe, Asia and Africa. • • • • • • •

HotSoft advantages Modular system Stable software Specially developed / In-house development Floating Windows technology Interface for integrating with more than 200 systems Consultants and technicians with extensive industry experience • 24/7 Support, all year round • Microsoft Certified Partner Modules and Integration As HotSoft can be built up module by module, you can adapt its functions depending on the needs of your facilities. All the modules are fully integrated, resulting in highly stable software. HotSoft even has an interface for integrating with other systems, such as telephone switchboards and key-card systems. All this makes HotSoft a reservations system of almost unlimited potential. HotSoft is based on the following: • Basic Modules • Additional Modules • Interfaces In-house Development HotSoft is a specially designed system, which means extra security for the customer. You always receive information directly from us with the latest updates, news and other

product information. As HotSoft is developed entirely in-house we can take your wishes and points of view into account. Floating Windows Technology HotSoft’s Floating Windows technology enables you to have several windows open, active and visible on the screen at the same time. Among other advantages, this allows for a better overview during planning and scheduling tasks. Installation, Service and Support We take full responsibility for our systems, which is why we employ both technicians and consultants with extensive industry experience. We provide installation, training and upgrading services and the HotSoft Support Centre is always accessible and you can find out contact details and opening times opposite. HotSoft Training We offer tailor-made training for both existing and new HotSoft users. Further training in HotSoft allows work to be made simpler and more effective through increased knowledge of the system’s functions. The training will be specifically adapted according to your facility’s needs and your employees’ levels of knowledge. We can even split your users into smaller groups, thus ensuring your company avoids suffering from workforce shortages during the training period.

Basic Modules HotSoft has three basic modules: one for hotels, one for spas and another for conference facilities. All three have functions that increase effectiveness and profitability by making administrative tasks and routine work simpler.

HotSoft Front Office - for hotels HotSoft Front Office is suitable for small and large hotels. HotSoft Front Office offers the following main functions: • • • • • • • • • • • • • •

Reservations Check-In and Check-Out Overview of bookings and capacity Differentiated price management/yielding Room blocking Bill splitting/management Invoicing Support for various currencies Advanced search routines To-do functionality Customer database/follow ups Statistical tools Gift card management Flow lists

HotSoft Conference - for conference facilities HotSoft Conference is specifically suited to function as a reservations system for conference facilities. HotSoft Conference offers the following main functions: • • • • •

Venue booking Planning and payment of conference packages Overview of booking and capacity Differentiated price management/yielding Room blocking

• • • • • • • • •

Bill splitting/management Invoicing Support for various currencies Advanced search routines To-do functionality Customer database/follow ups Statistical tools Gift card management Flow lists

HotSoft SPA - for spa facilities HotSoft SPA is specifically suited for spa facilities. Using HotSoft’s Floating Windows Technology, several windows can be open, active and visible on the screen at the same time. This provides a good overview during planning and scheduling tasks. HotSoft SPA offers the following main functions: • • • • • • • • • • • •

Treatment booking/management Treatment rooms and coordinators Staff planning (working hours and treatment types) Bill splitting/management Invoicing Support for various currencies Advanced search routines To-do functionality Customer database/follow ups Statistical tools Gift card management Flow lists

Additional Modules By purchasing HotSoft’s additional modules, you can increase your HotSoft functions and specifically tailor the system to your operations. All the additional modules are fully integrated, resulting in highly stable software.

Conference

Sales and Marketing

Planning and payment of conference packages, as well as venue booking.

A CRM tool that helps you to create new customer relations and develop and maintain your existing ones.

Spa and Leisure

Property Owner Module

Scheduling and advance booking of spa treatments. Well suited for facilities where several parameters are present in each booking: type of treatment, location and coordinator.

Manages commission calculations for third party villa or apartment owners. Displays sales statistics and creates reports for compilation and auditing purposes.

POS

Allotment

Point of sales for products in, for example, the restaurant, bar or reception. Allows both direct payments and the ability to add the sum to the room bill.

Allotment agreement management. Provides an overview of booking agreements with the hotel’s partners.

Interfaces HotSoft offers a wide range of interfaces and is open to integration with a variety of different systems. Hoist works with many partners, including: Hogia, Visma Spcs, Payzone, Six Card Solutions, Ving Card and Trivec. We work continuously to further develop HotSoft and we currently have integration with more than 200 systems in the following areas: • • • • • • • • • •

Telephone switchboards Credit card integration Climate control Online reservations Savings systems Key-card systems Restaurant systems Pay-TV systems Reservation channels CRM systems

• • • •

Conference guides SMS - booking confirmation SCB - automatic sending of occupancy statistics to SCB OCR - Scanning of OCR numbers

Of course, HotSoft is also compatible with all Hoist Technology systems: • • • • •

Serviator - mobile back-office system EM Systems - energy saving system Eyecom - TV systems Eyecom - Conference Guide Laptop Access - wireless Internet

References

Yasuragi Hasseludden, Stockholm, Sweden.

Best Western Kinsarvik Hotel, Kinsarvik, Norway.

Grand Hotel Opera, Göteborg, Sweden.

Champagne Castle Hotel, Central Drakensberg, South Africa.

Anker Hotel, Oslo, Norway.

City Hotel Portus, Tallin, Estonia.

Sälens Högfjällshotell, Sälen, Sweden.

Reine Rorbuer, Reine, Norway.

Kosta Boda Art Hotel, Kosta, Sweden.

Hotel Stureplan, Stockholm, Sweden.

Skogshem & Wijk, Stockholm, Sweden.

Willows Garden Hotel Potchefstroom, South Africa.

Photo: Robert Walker

Your local supplier:

Hoist Technology Development Ltd Studio 3.2, 114 Power Road, London W4 5PY Tel +44 20 87 47 67 66, Fax +44 20 87 47 46 09 [email protected], www.hoistgroup.com