HighLighter LED Mini-Lightbars

HighLighter™ LED Mini-Lightbars Installation and Programming 2562495C REV. C 811 Printed in U.S.A. HighLighter is a trademark of Federal Signal Cor...
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HighLighter™ LED Mini-Lightbars Installation and Programming

2562495C REV. C 811 Printed in U.S.A.

HighLighter is a trademark of Federal Signal Corporation. FASTON is a registered trademark of Tyco Electronics AMP Corp. © 2011 Federal Signal Corporation

Contents Safety Message to Installers and Service Personnel of Warning Light Equipment......................5 Safety Message to Operators of Warning Light Equipment..............................................................................7 Introduction..........................................................................................................................................9 Unpacking the Product.......................................................................................................................9 Product Specifications.......................................................................................................................9 Permanently Mounting the HighLighter LED on the Vehicle..........................................................10 Preparing the Mounting Surface......................................................................................................................10 Wiring the HighLighter LED............................................................................................................... 11 Accessing the Wiring.......................................................................................................................................11 Completing the Wiring....................................................................................................................................12 Completing the Installation Directly to the Vehicle........................................................................13 Using Magnetic or Magnetic/Suction Mounting.............................................................................14 Selecting a Flash Pattern..................................................................................................................14 Selecting a Pattern Using the Jumper Pins......................................................................................................16 Selecting a Pattern Using a Magnet Over the Hall-Effect Sensor...................................................................17 Cleaning the Plastic Dome...............................................................................................................17 Ordering Replacement Parts............................................................................................................18 Getting Technical Support and Service...........................................................................................18 Returning a Product to Federal Signal............................................................................................18

Tables Table 1 Mounting hardware..................................................................................................................9 Table 2 Flash patterns for standard 12 V HighLighter models...........................................................15 Table 3 CAC Title 13 flash patterns for amber models.......................................................................16 3

HighLighter™ LED Mini-Lightbars

Figures

Figure 1 Mounting holes for Patterns A and B............................................................................................ 11 Figure 2 Upper assembly removed from lightbar base...............................................................................12 Figure 3 Fuses, connectors, and programming jumper pins (PROG).........................................................13 Figure 4 Hole for Hall-effect sensor on PCB..............................................................................................17

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HighLighter™ LED Mini-Lightbars

Safety Message to Installers and Service Personnel of Warning Light Equipment People’s lives depend on your proper installation and servicing of Federal Signal products. It is important to read and follow all instructions shipped with this product. In addition, listed below are some other important safety instructions and precautions you should follow: NOTE: The term “vehicle” in this publication refers to both automotive and marine watercraft. Before Installation or Service Qualifications • To properly install or service this equipment, you must have a good understanding of automotive and marine mechanical and electrical procedures and systems, along with proficiency in the installation and service of safety warning equipment. Always refer to the vehicle’s service manuals when performing equipment installations on a vehicle. Light Hazards • To be an effective warning device, this product produces bright light that can be hazardous to your eyesight when viewed at a close range. Do not stare directly into this lighting product at a close range or permanent damage to your eyesight may occur. • Do not install the light system in an area that would block, impair or blind the driver’s vision. Ensure that the light system is mounted in a position that is outside of the driver’s field of vision, so the driver can maintain safe vehicle operation. • Federal Signal power supplies and light heads are designed to work together as a system. Combining light heads and a power supply from different manufacturers may reduce the warning effectiveness of the lighting system and may damage the components. You should verify or test your combination to ensure the system works together and meets federal, state, and local standards or guidelines. Electrical Hazards • Strobe systems present a shock hazard because they use high voltage to operate. Do not handle strobe cables, the power supply or bulbs or remove the lens while the equipment is connected. Strobe systems can also hold their charge even after they have been turned off. After disconnecting power to the unit, wait five minutes before handling any parts of the strobe system. • A light system is a high current system. In order for the system to function properly, a separate negative (–) connection and positive (+) connection must be made. All negative connections should be connected to the negative battery terminal and a suitable fuse should be installed on the positive battery terminal connection as close to the battery as possible. Ensure that all wires and fuses are rated correctly to handle the device and system amperage requirements. • Never attempt to install aftermarket equipment that connects to the vehicle wiring without reviewing a vehicle wiring diagram available from the vehicle manufacturer. Ensure that your installation will not affect vehicle operation or mandated safety functions or circuits. Always check the vehicle for proper operation after installation. 5

HighLighter™ LED Mini-Lightbars

• The lighting system components, especially light bulbs, strobe tubes, LEDs, and the outer housing, get hot during operation. Be sure to disconnect power to the system and allow the system to cool down before handling any components of the system. • Halogen light bulbs and strobe tubes are pressurized and if broken, can burst and result in flying glass. Always wear gloves and eye protection when handling these components. • Do not mount a radio antenna within 18 inches (45.7 cm) of the lighting system. Placing the antenna too close to the lighting system could cause the lighting system to malfunction or be damaged by strong radio fields. Mounting the antenna too close to the lighting system may also cause the radio noise emitted from the lighting system to interfere with the reception of the radio transmitter and reduce radio reception. • Do not attempt to wash any unsealed electrical device while it is connected to its power source. During Installation and Service • DO NOT get metal shavings inside the product. Metal shavings in the product can cause the system to fail. If drilling must be done near the unit, place an ESD-approved cover over the unit. Inspect the unit after mounting to be sure there are no shavings present in or near the unit. • DO NOT connect this system to the vehicle battery until ALL other electrical connections are made, mounting of all components is complete, and you have verified that no shorts exist. If the wiring is shorted to the vehicle body or frame, high current conductors can cause hazardous sparks resulting in electrical fires or flying molten metal. • DO NOT install equipment or route wiring (or the plug in cord) in the deployment path of an airbag. • Before mounting any components, check the manual to be sure that the component you are installing is suitable for use in that area of the vehicle. Many components are not suitable for use in the engine compartment or other extreme environmental exposure areas. • Service life of light bulbs and strobes tubes will be shortened if the glass portion is touched during installation. Use gloves when handling these components. If the glass portion has been touched, clean the glass carefully with isopropyl alcohol. • When drilling into a vehicle structure, be sure that both sides of the surface are clear of anything that could be damaged. Remove all burrs from drilled holes. To prevent electrical shorts, grommet all drilled holes through which wiring passes. Also, ensure that the mounting screws do not cause electrical or mechanical damage to the vehicle. • Refer to the manual packed with the lighting system for proper electrical connections, additional precautions and information. • Because vehicle roof construction and driving conditions vary, do not drive a vehicle with a magnetically mounted warning light installed. The light could fly off the vehicle causing injury or damage. Repair of damage incurred because of ignoring this warning shall be the sole responsibility of the user. • To avoid denting the roof of the vehicle, place the lightbar mounting feet as close to outer edge of the roof as possible. 6

HighLighter™ LED Mini-Lightbars

• If a vehicle seat is temporarily removed, verify with the vehicle manufacturer if the seat needs to be recalibrated for proper airbag deployment. • Locate the light system controls so the VEHICLE and CONTROLS can be operated safely under all driving conditions. After Installation or Service • After installation, test the light system to ensure that it is operating properly. • Test all vehicle functions, including horn operation, vehicle safety functions and vehicle light systems, to ensure proper operation. Ensure that the installation has not affected the vehicle operation or changed any vehicle safety function or circuit. • Scratched or dull reflectors, mirrors or lenses will reduce the effectiveness of the lighting system. Avoid heavy pressure and use of caustic or petroleum based products when cleaning the lighting system. Replace any optical components that may have been scratched or crazed during system installation. • Do not attempt to activate or de-activate the light system control while driving in a hazardous situation. • You should frequently inspect the light system to ensure that it is operating properly and that it is securely attached to the vehicle. • After installation and testing are complete, provide a copy of these instructions to instructional staff and all operating personnel. • File these instructions in a safe place and refer to them when maintaining and/or re-installing the product. Failure to follow all safety precautions and instructions may result in property damage, serious injury, or death to you or others. RETAIN AND REFER TO THIS MESSAGE

Safety Message to Operators of Warning Light Equipment People’s lives depend on your safe use of our products. Listed below are some important safety instructions and precautions you should follow: • Do not attempt to activate or de-activate the light system control while driving in a hazardous situation. • Although your warning system is operating properly, it may not be completely effective. People may not see or heed your warning signal. You must recognize this fact and continue driving cautiously. • Also, situations may occur which obstruct your warning signal when natural and man-made objects are between your vehicle and others, such as raising your hood or trunk lid. If these situations occur, be especially careful. 7

HighLighter™ LED Mini-Lightbars

• All effective sirens and horns produce loud sounds which may cause, in certain situations permanent hearing loss. You and your passengers should consider taking appropriate safety precautions such as wearing hearing protection. • In order to be an effective warning device, this product produces bright light that can be hazardous to your eyesight when viewed at a close range. Do not stare directly into this lighting product at a close range or permanent damage to your eyesight may occur. • It is important that you fully understand how to safely operate this warning system before use. • You should only operate your vehicle and its light/sound system in accordance with your department’s Standard Operating Procedures. • If a selected function does not perform properly or if any of the lamps remain illuminated when the control is off, disconnect the power connector from the control unit and contact the nearest service center. • At the start of your shift, you should ensure that the entire warning light system and the siren system is securely attached and operating properly. • Suction cup mounting is for temporary applications only. The unit should be removed from the window and stored securely when not in use. Temperature changes and sunlight can cause suction cups to lose holding power. Periodically check the unit to be sure the suction cups have a firm grip on the mounting surface. An improperly secured light could fall off of the vehicle causing injury and damage. • The holding power of magnetic mounting systems is dependent upon surface finish, surface flatness, and thickness of the steel mounting surface. Therefore, to promote proper magnetic mounting: ✓ The mounting surface and magnets must be kept clean, dry, and free of foreign particles that prevent good surface contact. ✓ Ensure that the mounting surface is flat. ✓ A magnet mounting system should not be used on vehicles with vinyl tops. ✓ To prevent the sliding of the lightbar on the mounting surface, quick acceleration and hard stops should be avoided. Failure to follow these precautions may result in property damage, serious injury, or death. RETAIN AND REFER TO THIS MESSAGE

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HighLighter™ LED Mini-Lightbars

Introduction

This manual provides instructions for the installation, wiring, and maintenance of the HighLighter LED Mini-Lightbar. The HighLighter LED is a high-performance warning light with a small outline and low current draw. The HighLighter LED is designed to control or be controlled as part of a greater lighting system. The active flash pattern can be selected from the 19 available.

Unpacking the Product

After unpacking the product, inspect it for damage that may have occurred in transit. If the product has been damaged, do not attempt to install or operate it. File a claim immediately with the carrier, stating the extent of damage. Carefully check all envelopes, shipping labels, and tags before removing or destroying them. Ensure that the parts listed in the KIT CONTENTS LIST are contained in the packing carton. Table 1 Mounting hardware Qty. Description 4

Screw, Thd. Form., 1/4"

1

Foam Mounting Pad

1

Grommet

Part Number 7011A158-12 8108A002 8560102

Product Specifications Length:

Dimensions

Width:

15.30 in (38.86 cm)

8.40 in (21.34 cm)

HighLighter only:

12 V HighLighter:

5 A maximum

Fuse Ratings

Height: Permanent Mount:

Current Draw

2.66 in (6.76 cm)

With Flat Mount Brack- 3.13 in (7.94 cm) ets: Magnetic Mount:

3.03 in (7.70 cm)

Suction Cup Mount:

3.00 in (7.62 cm)

HighLighter Fuse:

7.5 A (internal)

Main Power Connection:

15 A recommended (installer supplied)

Weight: Permanent Mount:

3.40 lb (1.54 kg)

Magnetic Mount:

4.50 lb (2.04 kg)

Suction Cup Mount:

6.00 lb (2.72 kg)

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HighLighter™ LED Mini-Lightbars

Permanently Mounting the HighLighter LED on the Vehicle AIRBAG DEPLOYMENT Do not install equipment or route wiring in the deployment of an airbag. Failure to observe this warning will reduce the effectiveness of the airbag or potentially dislodge the equipment, causing serious injury.

FLAT MOUNT BRACKETS Curved mounting locations may distort the base of the lightbar if the mounting screws are overtightened. To prevent the base from being distorted, use the Flat Mount Brackets. They are available separately as Federal Signal part number 454218. DRILLING PRECAUTIONS Before drilling holes, check the area into which you plan to drill to ensure you do not damage vehicle components while drilling. All drilled holes should be deburred and all sharp edges should be smoothed. All wires going through drilled holes should be protected by a grommet or convolute/ split-loom tubing. The lightbar is completely wired at the factory and does not require any additional internal wiring. Usersupplied 18 AWG or larger wire may be added if required. Optional 15-foot cable kits are available from your dealer or Federal Signal. See “Ordering Replacement Parts” on page 18. Before beginning any installation, plan the wiring path and mounting method. Depending on the number of lightbars installed and the distance between connection points, you may need to install heavier gauge wire.

Preparing the Mounting Surface

Select a relatively flat and level position on the mounting surface. Figure 1 shows two patterns of mounting holes. • Pattern A matches the holes on the Halogen and Strobe HighLighter LED models. • Pattern B is an alternate set of holes that are closer to the corners for greater stability. NOTE: Install the lightbar with the notch in its base facing the rear of the vehicle.

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HighLighter™ LED Mini-Lightbars

Figure 1 Mounting holes for Patterns A and B NOTCH TO REAR OF VEHICLE

A 12.75" B 12.05"

A B 5.21" 4.0"

KNOCKOUT FOR ADDITIONAL WIRING EXIT FOR WIRING LOCATIONS OF FUSES, CONNECTORS, AND JUMPER PIN ON PCB WITHIN THE HOUSING 290A6029B

1.

Select the mounting-hole pattern most appropriate for your installation and scribe four drill position marks on the mounting surface. The wire-routing hole can be located beneath the wire exit. If the wires will be routed down, scribe a drill-position mark for the hole on the mounting surface at the selected location. A channel is provided to run the wires to the back of the lightbar, if needed.

2.

Drill four 9/32-inch mounting holes at the scribed drill-position marks. If required, drill one 1/2inch hole at the scribed mark for routing the wires. Install the grommet in the wire-routing hole. NOTE: If the wire needs to be routed through the mounting pad, carefully cut an opening in the pad and route the lightbar wires through it.

3.

To complete the installation, see “Wiring the HighLighter LED” on page 11 and “Completing the Installation Directly to the Vehicle” on page 13.

Wiring the HighLighter LED

The permanent-mount HighLighter LED has 18 inches of pre-installed lead wire. The lead wire may have to be spliced into the harness using installer-supplied terminals. To avoid leaving a splice exposed, there is the option of running an intact wire into the lightbar.

Accessing the Wiring

NOTE: FASTON® 0.187-inch receptacles fit the option tabs beneath the cover.

1.

Use a 1/4-inch driver to remove the screws securing dome (Figure 2).

2.

Lift the dome/PCB/reflector assembly off the base of the lightbar.

3.

Remove the 18-inch positive (red) and negative ground (black) wires. 11

HighLighter™ LED Mini-Lightbars

4.

Crimp 1/4-inch FASTON® receptacles to the positive and ground wires. Figure 2 Upper assembly removed from lightbar base 1/4" HEX-HEAD SCREW (4)

UPPER ASSEMBLY: INCLUDES DOME, PCB, AND REFLECTOR

LIGHTBAR BASE

290A6617

Completing the Wiring

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1.

Insert the grommet into the wire-routing hole and route the wires through the hole.

2.

To prevent water leakage if the wires enter into a weather-tight compartment, apply silicone sealing compound around the wires at the entry point and around the grommet. Otherwise, route the wires through the wire channel in the mounting base to the back of the lightbar.

3.

Install a user-supplied controller or switch at a location that enables the driver to operate all controls safely under all driving conditions. The current capacity of the controller or switch should be at least 15 A. The positive 12 Vdc connection must be made to the fuse block if it is only to be operational when the vehicle is keyed on. Protect this connection with a 15 A fuse.

4.

Although the HighLighter LED has internal fuses, it is recommended that the wiring is also protected with a fuse (15 A recommended). The fuse should be located on the positive wire as close as possible to the power source. Insulate any exposed connections with electrical tape or heat-shrink tubing.

HighLighter™ LED Mini-Lightbars

MAKE A GOOD GROUND CONNECTION The lightbar will not function properly without a good ground connection. Ensure that the black wire is attached to good vehicle ground.

5.

Route the wires or the optional cable kit from the control head or switch to the lightbar wires.

6.

Connect the black ground wire to ground. Extend the wire as needed to a reliable ground connection. DRESS WIRES TO PREVENT SHORT CIRCUIT To prevent a short circuit or broken wire, dress the wires to avoid pinching between the mounting plate and mounting surface. Do not allow the mounting screws to pierce the wires.

7.

If the jumper pins (PROG) are to be used for selecting the flash pattern (Figure 3), test the lightbar for proper operation and select the pattern as described in “Selecting a Pattern Using the Jumper Pins” on page 16. Set any HighLighter LEDs that are controlled to Pattern 4. For a description of the flash patterns, see Table 2 on page 15 and Table 3 on page 16. Figure 3 Fuses, connectors, and programming jumper pins (PROG) F2 7.5A

7.5

F1 7.5A

MINUS PLUS

(−) (+)

WLC

SYNC OUT1 ALT

PROG

SYNC IN

OUT2 290A6097B

8.

Within the dome are one exit and an optional knockout for wires (Figure 1 on page 11). Each wire exit can accommodate three 16 AWG to 18 AWG wires. Guide the wires through the holes and secure the upper assembly with the four hex-head screws.

Completing the Installation Directly to the Vehicle 1.

Carefully position the lightbar over the mounting holes with the mounting pad in place (if it is to be used) between the lightbar and the mounting surface.

2.

Ensure that the wiring is routed neatly. Secure the lightbar to the mounting surface using the 1/4-inch thread-forming screws. NOTE: The mounting screws are 5/8-inch long and provide 1/4-inch of thread engagement when you install the mounting pad on a 1/8-inch thick mounting surface. If the mounting surface is thicker, longer screws are needed or the optional pad may be omitted provided that there is a minimum of 1/4-inch of full thread engagement into the mounting base.

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HighLighter™ LED Mini-Lightbars

Using Magnetic or Magnetic/Suction Mounting DO NOT DRIVE WITH MAGNETICALLY-MOUNTED WARNING LIGHT INSTALLED Because vehicle roof construction and driving conditions vary, do not drive a vehicle with a magnetically mounted warning light installed. The light could fly off the vehicle causing injury or damage. Repair of damage incurred because of ignoring this warning shall be the sole responsibility of the user.

PROPER MAGNETIC MOUNTING The holding power of magnetic mounting systems is dependent upon surface finish, surface flatness, and thickness of the steel mounting surface. Therefore, to promote proper magnetic mounting: •

The mounting surface and magnets must be kept clean, dry, and free of foreign particles that prevent good surface contact.



Ensure that the mounting surface is flat.



A magnet mounting system should not be used on vehicles with vinyl tops.



To prevent sliding of the lightbar on the mounting surface, quick acceleration and hard stops should be avoided.

1.

Place the lightbar assembly on the vehicle roof at a location that provides maximum signaling effectiveness for your application.

2.

For models with suction cups, release trapped air by applying downward pressure to the top of the dome while pulling up on the release tabs.

3.

To operate the magnet-mounted lightbar assembly, insert the plug at the end of the cable assembly in the cigarette lighter socket. Turn the unit on and off using the power switch on the plug. To show that the power is on, a pilot light turns on.

4.

To remove models with suction cups, pull up on the release tabs while picking up the lightbar.

Selecting a Flash Pattern

You can change the configured flash pattern in one of two ways:

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By displaying a pattern by jumpering the programming pins beneath the wire-access cover



By displaying a pattern by holding a strong magnet over the Hall-effect switch in the access hole in the dome

HighLighter™ LED Mini-Lightbars

Table 2 Flash patterns for standard 12 V HighLighter models Pattern Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

Amber

Description

Alternating Quad Flash

Full Quad Flash – 80 Quad Flashes per Minute Continuous Flash – 75 ms On, 75 ms Off

Alternate Double Flash – 75 Double Flashes per minute – Sides Alternate with Front and Back Rotate With 2 Heads On – 75 ms Between Flashes Rotate With 2 Heads On – 50 ms Between Flashes

Alternate Triple Flash – 90 Alternating Triple Flashes per minute

SAE J845 Class*** 1

2 2

Alternating Sides Quad Flash – 60 Alternating Quad Flashes per minute Continuous Flash – 125 ms On, 125 ms Off – 240 FPM NFPA Flash – 400 ms On, 400 ms Off – 75 FPM

Continuous Flash – 250 ms On, 250 ms Off – 120 FPM Rotate Left Followed by Full Quad – 67 Full FPM

1 1

Double Flash Followed by Alternating Side Quad Flash – 40 FPM Rotate Heads Inside Out – 340 FPM

Rotate Heads Inside Out and Back In – 120 FPM Scroll Heads From End to End – 75 FPM

Rotate Heads Once Followed by Scroll Left to Right – 85 FPM FedPulse 150 – 150 Pulsed Flashes FedPulse 75 – 75 Pulsed Flashes Steady – Test Marking Pattern

2 1

N/A

15

HighLighter™ LED Mini-Lightbars

Table 3 CAC Title 13 flash patterns for amber models Pattern Number

Description

Rate (FPM)

2

Quad Flash

81

Front and Rear-Sides Quad Flash

60

Double Flash

75

Rotating

95

Lightning Flash

64

Triple Flash

90

The “L”

62

Seven Flash Strobe

81

NFPA Flash #1

75

NFPA Flash #2

120

Front and Rear-Sides Single Flash

75

Pulsed Double Flash, Alternating “L”

61

Split Triple Flash

61

Double-Quad-Single Flash

90

Split Double Flash

62

Double Quad

80

FedPulse

118

Front and Rear-Sides Double Flash

91

Test

n/a

1 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20

Quad Flash with long fourth flash

111

Selecting a Pattern Using the Jumper Pins

16

1.

To access the two pins labeled PROG in the wiring compartment, remove the wire-access cover as described in “Accessing the Wiring” on page 11.

2.

While power is applied to the power (PLUS +) and ground (MINUS –) tabs, jumper the two pins with a conductive object such as a small screwdriver or paperclip. Each time the pins are shorted the pattern changes to the next pattern.

3.

When you reach the pattern you want, set it in memory by allowing the HighLighter LED to display the pattern for 10 seconds.

4.

Reinstall the upper assembly on the lightbar base and secure it with the four hex-head screws.

HighLighter™ LED Mini-Lightbars

Selecting a Pattern Using a Magnet Over the Hall-Effect Sensor

NOTE: A sufficiently strong magnet is needed to change patterns. A typical retrieval tool should have enough strength. A refrigerator magnet will most likely not have the required strength.

1.

Locate the programming sensor zone shown in Figure 4. The zone is over the Hall Effect switch on the internal PCB.

2.

Hold a small, strong magnet within 1/8 inch above the hole so that the pattern moves to the next pattern in the sequence. Allow the light to flash for at least one entire flash sequence before removing the magnet.

3.

The lightbar will not change to another pattern until you remove the magnet and reapply it after an entire pattern sequence.

4.

When the pattern you want flashes, set it in memory by allowing it to operate for 10 seconds. Figure 4 Hole for Hall-effect sensor on PCB HOLE OVER HALL-EFFECT SENSOR (PROGRAMMING SENSOR ZONE)

290A6621

Cleaning the Plastic Dome Crazing (cracking) of the dome will cause reduced effectiveness of the light system. Do not use cleaning agents (which will cause crazing) such as strong detergents, solvents, or petroleum products. If crazing of the dome does occur, the reliability of the light system for emergency warning purposes may be reduced until the dome is replaced. 1.

Rinse the lenses and dome with lukewarm water to loosen dirt and debris and remove any salt water residue.

2.

Use a mild soap, lukewarm water, and a soft cloth to gently clean the plastic surfaces. To avoid damaging the dome, do not use heavy pressure or caustic, abrasive, or petroleum-based cleaners.

3.

Rinse and dry the plastic surfaces with a soft cloth to prevent water spotting. 17

HighLighter™ LED Mini-Lightbars

4.

To remove fine scratches and haze, use a specialty plastic cleaner/polish and a soft cloth. You can also use a high quality automotive paste cleaner/wax that is non-abrasive.

Ordering Replacement Parts

To order replacement parts, please contact your local dealer/distributor or: Customer Support: Phone: 1-800-264-3578 7 a.m. to 5 p.m., Monday through Friday (CT)

Getting Technical Support and Service

Federal Signal can service the lightbar for you. If you are experiencing problems, please contact: Service Department Federal Signal Corporation Phone: 1-800-433-9132 Fax: 1-800-343-9706 Email: [email protected]

Returning a Product to Federal Signal

Before returning a product to Federal Signal, call 800-264-3578, 800-433-9132, or 800-824-0254 to obtain a Returned Merchandise Authorization number (RMA number). To expedite the process please be prepared with the following information: • Your Federal Signal customer or account number. • The purchase order number under which the items were purchased. • The shipping method. • The model or part number of the product being returned. • The quantity of products being returned. • Drop ship information as needed. • Any estimate required. When you receive your RMA Number: • Write the RMA number on the outside of the box of returned items. • Reference the RMA number on your paperwork inside of the box. • Write the RMA number down, so that you can easily check on status of the returned equipment. Send all material with the issued RMA Number to:

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HighLighter™ LED Mini-Lightbars

Federal Signal Corporation Public Safety Systems 2645 Federal Signal Drive University Park, IL 60484-3167 Attn: Service Department RMA: #__________ 800-433-9132 800-343-9706 (fax) www.fedsig.com

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2645 Federal Signal Drive, University Park, IL 60466-3195 Tel.: (800) 264-3578 • Fax: (800) 682-8022 www.fedsig.com