Hamilton Square. Electronic Tenant Portal. Created on December 26, 2016

Hamilton Square Electronic Tenant® Portal Created on December 26, 2016 Amenities: Overview AREA AMENITIES This building is located in the Downtown B...
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Hamilton Square Electronic Tenant® Portal Created on December 26, 2016

Amenities: Overview AREA AMENITIES This building is located in the Downtown BID (Business Improvement District). The BID hosts a site on the internet which posts information regarding the services offered by the Downtown BID, new developments, events, etc. The site also includes information on local restaurants, museums, transportation and a variety of other information intended to orient you to "Life in the Downtown BID". Contact information for the Downtown DID is as follows: Internet site: www.downtowndc.org Phone: (202) 638-3232 Fax: (202) 661-7599 ON-SITE AMENITIES 24-Hour Emergency Service CommonWealth Partners provides twenty-four hour emergency telephone and on-site attendant service at Hamilton Square. Our staff is on-call to respond to your needs. The number for the Lobby/Security Desk, which is manned 24 hours per day/7 days per week, is 202-347-2818. You may also call the Allied/Barton 24 x 7 Call Center at 800-514-8273. ADA Compliance Hamilton Square strives to meet the requirements of the Americans with Disabilities Act (ADA). If assistance is necessary for accessibility, our 24-hour staff is available to help. Bike Racks Tenants may park bikes, free of charge, on bike racks in the P-2 level of the Parking Garage. Please be aware that bike parking is at the bike owner's own risk. An authorized Kastle access key is necessary to retrieve bikes after the garage closes. Conference Centre This building has a Conference Centre on the Penthouse level which is available, with reservations, for tenant use. The Conference Centre has windows on two sides, which have shades for lighting control, and two doors which provide direct access to the roof deck. The Conference Centre has a full set of tables and chairs (60), audio / video equipment including a ceiling mounted projector, and screen, as well as wireless internet and telephone access. There are restrooms immediately outside the Conference Centre, for your convenience. An access control key is required for access to the Penthouse. Use of the Conference Centre during regular building hours can be arranged by making reservations through our Conference Room Reservation System on a first come, first served basis. Tenants are responsible for using care in handling the furniture and equipment provided. Customer Appreciation Events We coordinate tenant appreciation events throughout the year in honor of our tenants. These events are an opportunity for us at CommonWealth Partners to meet our tenants in an informal atmosphere and for fellow tenants to become acquainted with each other. It is our hope that these events will foster a greater sense of community and strengthen our relationship. Please plan to attend and meet your neighbors as well as the Property Management staff. Fitness Center and Locker Rooms A Fitness Center with lockers and shower facilities is available to all tenants at Hamilton Square on the P-2 Level of the building at no charge. The hours are 6:00 a.m. to 9:00 p.m. Monday through Friday. To obtain information about using the Fitness Center, please call the Management Office at 202-388-0110. A waiver of liability form signed by each user is necessary to obtain authorized access. This form is included in this Handbook in the Appendix section. Please note that the lockers in the Fitness Center are for use only while using the Fitness Center. There are a limited number of lockers and, so that everyone will have a locker available to them when they work out - they are meant only for temporary storage while you are working out. They are not meant for permanent storage of your workout clothes, shoes or used towels. The only time a lock should be

on one of these lockers is when you are using the Fitness Center. Please be advised that locks left on lockers when it is clear that the Fitness Center is not in use may be cut and the contents removed. In addition, all lockers will be cleaned on a periodic basis. Lobby/Security Desk Trained personnel staff the building's main lobby to provide courteous, helpful and professional assistance to tenants, guests, vendors and other staff members. Some of our lobby services are helping the physically challenged, coordinating deliveries, answering and directing telephone calls and implementing the building procedures associated with each Threat Level as issued by the Department of Homeland Security. The Security Guard also works to control building access by checking I.D.'s for building visitors and consulting a daily visitor log sheet to ensure that visitors to the building are expected by the tenant they are there to see. Local On-Site Property Management Office To enhance our contacts with you, our tenants, our Property Management Office is located at Hamilton Square, on the main lobby level. The phone number is 202-388-0110. The fax number is 202-388-4221. Metropolitan Square â Access to Hamilton Square has direct access to Metropolitan Square, at the back of the main lobby, across from the back door to The Hamilton Restaurant, during the hours of 7:00 a.m. to 6:00 p.m. Businesses in Metropolitan Square which are made more readily accessible via this access include Old Ebbitt, the Grill at Old Ebbitt, a newsstand and a day-care center. It is also convenient to access businesses on G Street by walking through the Metropolitan Square indoor courtyard and using the Metropolitan Square lobby doors to G Street. One can also access 15th Street by walking through the Metropolitan Square indoor courtyard and using the Metropolitan Square lobby doors to 15th Street. Parking Garage Hamilton Square provides three (3) levels of underground parking. Parking is accessible via entrances on G Street and F Street and is operated by LAZ Parking. In order to access Hamilton Square's parking garage, you will need to travel through Metropolitan Square's parking garage. While the parking garage is available to monthly contract holders 24 hours per day, seven days per week with a Kastle key. Recycling Hamilton Square contracts for recycling of paper products. Accepted paper products include white paper, colored paper, NCR forms, newspapers, magazines, envelopes, and manila file folders. At initial occupancy, each office will be given enough desk-side containers so that each of your employees will have one desk-side container. Each office will also be given at least one large central recycling collection container. This initial distribution is free of charge. Any costs associated with future distributions will be billed to the tenant. Each employee should empty his/her desk-side container into the large central recycling collection container on a regular basis. The night cleaners will then transfer the contents of the large recycling collection containers into the collection containers located on the loading dock. Retail Tenants and Services The Hamilton: Designed to capture DC's creative renaissance and a food-savvy audience that draws influence from every corner of the planet, our restaurant delivers a contemporary dining experience that's as eclectic as the talent in our music hall. The Hamilton Live: This uniquely designed, state-of-the-art venue is where the musician and audience come for a truly unique experience of entertainment and dining. Roof Deck This building has a roof deck which is available for tenant use at any time. An access control key is required for access to the roof deck. The roof deck is one of the building's designated smoking areas. The roof deck is available for tenant-specific events. To arrange for private use of the roof deck, please contact the Building Management office. Note that the private use of the roof deck may be restricted between the hours of 9:00 a.m. and 5:00 p.m., depending on the size and nature of the event. Security Officers Allied/Barton Security provides licensed personnel 24 hours per day, 7 days per week. These officers make routine inspections of the building and are available to escort tenants to their automobiles in our garage. To contact a Security Officer call 202-347-2818. If you need to reach a Security Officer after-hours and are

unable to reach anyone at the Lobby/Security Desk, you can call the Allied/Barton 24 x 7 Call Center at 800-514-8273. Smoking Hamilton Square is a non-smoking building. Smoking is only allowed in certain designated areas in accordance with the District of Columbia municipal code. Designated smoking areas are the roof deck, the loading dock and the courtyard. We ask that smokers please refrain from smoking at building entrances and that they also refrain from using planters as ash urns, as ash urns have been placed at all designated smoking areas. Valet Guest Parking Valet parking is available for your guests. Please direct your visitors to the Metropolitan Square garage entrance on F Street.

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Leasing: Overview Coming soon!

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Property: Welcome The tenant information provided in this Electronic Tenant® Handbook is meant to provide you with a better understanding of Hamilton Square and to facilitate your company’s operations. There is a great deal of information contained within this handbook; take the time to familiarize yourself with this handbook and it will become a valuable resource for you and your company. Please note that the Building Management Office is available to help in any way possible. Your first call for any problem or question can always be directed to the Building Management Office, and we will assist you from there. Every attempt has been made to provide current and accurate information in this handbook, but it is possible that some items will change over time. The Building Management Office will promptly notify you of any such changes. Please feel free to contact the Building Management Office with any questions you may have. We are here to serve you. Welcome to Hamilton Square, a premier CommonWealth Partners property!

Property: Property Management The staff of Hamilton Square is dedicated to making your work environment as safe and pleasant as possible. The Building Office is located in Suite 100. Please do not hesitate to contact the management office at: Phone: 202-388-0110 Address: 600 14th Street, NW Washington, DC 20005

Property: Mobile Property Go Mobile...With Mobile Property! Your Electronic Tenant Handbook is now in the palm of your hand! By downloading / bookmarking Hamilton Square's Mobile Property app to your Smartphone, you can add an icon to the ‘home screen’ of your mobile device and have all the information and features of your Electronic Tenant Handbook wherever you go. Simply follow these 2 steps to add Mobile Property to your Smartphone’s home screen: Step 1: Access the Mobile Site: Type, or copy and paste, the below URL into your Smartphone’s Web browser: http://hamiltonsquaredc.com Step 2: Add the App to your Mobile Device’s home screen: iPhone / iPad: 1. When you have the mobile property app displayed in your web browser, click on the share icon (bottom/center - box with arrow icon) and choose “Add to Home Screen.” 2. Choose a name for the new application, or leave as is, and click “Add.” BlackBerry: 1. When you have the mobile property app displayed in your web browser, use the menu button and choose "Add to Home Screen." 2. Choose the name and location for your application, or leave the default settings, and press "Add." Android: 1. When you have mobile property app displayed in your web browser, use the menu button and choose "Add Bookmark." Go to your desktop / home screen and hold down a finger on any blank area until prompt comes up. At this prompt - select shortcuts - Bookmarks - Mobile Site.

Property: Tenant Manual Please click here to view the Tenant Manual

Property: Emergency Plan Please click here to view the Emergency Plan

Property: Forms Below is a list of downlaodable forms.

Sustainability: Overview CommonWealth Partners is dedicated to minimizing our environmental impact and creating efficient, healthy and productive working spaces. Our Sustainability Policies and Programs are an integral part of the day-to-day operations at this property. These policies serve to maximize the efficiencies of our property management practices, minimize the environmental impact of building operations, and reduce operating expenses. As a tenant, you do not have to abide by these policies but in so doing, your participation helps us: Have a positive and sustainable impact on our community Create a healthier working environment for our tenants

Sustainability: Corporate Sustainability For more information about our sustainability programs, please visit our Corporate Sustainability website.

Sustainability: Energy Conservation As tenants, you have the biggest impact in reducing your building’s operating costs and saving energy. You can do your part by following a few simple energy conservation measures and educating your employees about the importance of using energy wisely. Here are some examples on things you and your employees can do right now to lower energy costs: Have task lighting at individual workstations Install lighting occupancy sensors to automatically turn off lights Install power strips or smart strips to eliminate vampire loads & switch power off when not in use Turn off equipment, computers, printers, TVs, power strips and lights when leaving office Install ENERGY STAR Equipment Find additional strategies in our Green Office Guide.

Sustainability: E-Waste Recycling All of CommonWealth’s properties participate in an annual E-waste event that typically takes place during Earth Day week in April. Please contact the Property Management Office for the next scheduled E-waste event or to make a special request for pickup.

Sustainability: Indoor Air Quality Reporting OCCUPANT COMPLAINTS: Commonwealth has a comprehensive Indoor Air Quality program in place. If you have a complaint: Contact your Office Manager (tenant representative). The Office Manager should submit an online work order and an on-site staff member will be dispatched to follow up with it. Property Management will ensure that appropriate action is taken to mitigate the issue. Resolution is reported to the Office Manager.

Sustainability: Recycling Program CommonWealth Partners fully supports waste reduction at this property. Our recycling program has a goal of recovering and recycling over 75% of the total waste that is generated at this site. Through this program, we want to educate you on how to reduce waste. Contact the Property Management Office to obtain recycling containers that are available for your space. Here are a few strategies you can implement now that will help toward this effort: Print media and marketing materials on recycled and FSC certified paper Properly dispose of furniture and office equipment (Donate and/or Recycle) Refill toner and printer cartridges For external printing, request soy vegetable based ink Print media and marketing materials on recycled and FSC certified paper Each desk, printer & kitchen has recycling/trash can set Cancel unwanted paper publications and subscriptions or register for e-newsletters Replace paper towels for hand dryers Find additional strategies in our Green Office Guide.

Sustainability: Sustainability Policies and Procedures Your go-to source for specific procedures, tenant guidelines or forms related to sustainability, including the Green Office Guide, Green Tenant Improvement Guide, Smoking Policy, and the Sustainable Purchasing Policy. Green Office Guide: The Green Office Guide provides simple, low-cost behavior strategies, best practices, and resources our tenants can use to create a green office. This guide is a starting place for you to learn more about the benefits of green buildings and inspire you to explore the many ways you can join us in providing a healthy work environment for your employees and be a positive image as a leader in sustainability. For further details, please refer to the Green Office Guide PDF. Green Tenant Improvement Guide: The Green Tenant Improvement Guide serves to educate you, the tenant, about a variety of strategies you can use to green your interior space. This handbook will show you how greening your tenant space can result in employee health and productivity. For more specific tips on tenant improvements, please refer to the Green Tenant Improvement Guide PDF. Smoking Policy: This policy is intended to prevent or minimize exposure of building occupants, indoor surfaces and systems to environmental tobacco smoke (ETS). Smoking Policy PDF. Sustainable Purchasing Policy: The goal of the Sustainable Purchasing Policy is to reduce the negative environmental impacts of materials and supplies purchased, and to provide guidance toward responsible management practices. Sustainable Purchasing Policy PDF. Waste Management Policy: The goal for this policy is to reduce the amount of waste and toxins hauled to and disposed of in landfills by recycling. You qualify for the MRP2 Prerequisite just by having this policy in place. The goal is to reuse, recycle, or compost at least 50% of ongoing consumable goods and reuse or recycle 75% of durable goods, recycle 100% of batteries and mercury containing lamps. Waste Mangement Policy PDF.

Sustainability: Transportation Program Transportation programs to encourage carpooling, use of public transit and minimizing unnecessary travel can lower employee costs and reduce greenhouse gas emissions to benefit local communities. Some strategies for alternative transportation and sustainable commuting behavior include: Have an Alternative Commuting Transportation Program in place Perform an alternative transportation employee survey Provide transit fare reimbursement for employee commutes Use teleconferences and videoconferences to reduce travel Find additional strategies in our Green Office Guide.

Tenant Links: Service Requests For your convenience this Portal includes an Electronic Tenant® Service Request System. Use this system to submit routine maintenance requests directly to the engineering department; to track the status of previously submitted requests; to download important documents; and to communicate with the property management office. Simply click on the link below, Enter your username and password Choose the action you would like to complete Click here to log into the Electronic Tenant Service Request System Once you have logged into the system, you will be presented with four options: Complete a Maintenance Request Form Update User Information View Electronic Maintenance Request Log Download Miscellaneous Administrative Forms For detailed instructions for using the Electronic Tenant® Service Request System please see the below or contact the Building Office. Completing a Service Request Form After logging in, click on the "Electronic Maintenance Request Form" Link. Users will be taken to a service request form. Step One- Confirm or complete all contact information. Step Two- Choose the nature or type of request being submitted. Step Three- If applicable, provide details of the contractor to be used. Step Four - Review all information thoroughly. Click submit. You will receive conformation via e-mail that your request was submitted to the management office. Updating User Information Personalized user information is used to auto-fill the Electronic Maintenance Request Form for quick and easy submission. In addition, accurate contact information will assist the management staff in expediting all maintenance requests. Each user should check regularly to ensure that accurate information is on file. Electronic Maintenance Request Log This feature allows users to track and monitor all service requests submitted through the Electronic Tenant® Service Request System. Service requests are sorted by month and will have the current month displayed upon entry. Questions regarding the Electronic Tenant Services Request System should be directed to the Management Office.

Tenant Links: Visitors Visitor Information coming soon

Tenant Links: Building Calendar Please click here to access the Building Calendar

Tenant Links: Conference Centre Conference Centre This building has a Conference Centre on the Penthouse level which is available, with reservations, for tenant use. The Conference Centre has windows on two sides, which have shades for lighting control, and two doors which provide direct access to the roof deck. The Conference Centre has a full set of tables and chairs (60), audio / video equipment including a ceiling mounted projector, and screen, as well as wireless internet and telephone access. There are restrooms immediately outside the Conference Centre, for your convenience. An access control key is required for access to the Penthouse. Use of the Conference Centre during regular building hours can be arranged by making reservations through our Conference Room Reservation System on a first come, first served basis. Tenants are responsible for using care in handling the furniture and equipment provided.