IT

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careers in IT

2017 • opportunities in Ireland, north and south • sectors include IT, web development, project management & software testing • useful contacts • graduate profiles • the inside track on what employers want

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BRIGHT CAREERS BETTER FUTURES

gradireland IT 2017 In this section Your career in IT Introducing your career in IT ................2 How to get hired in IT ..............................4 Areas of work Areas of work ..............................................6 Programmer/software developer ..7 Systems analyst/business analyst ......................................................8 Web developer ......................................8 Network engineer ................................9 Communications engineer ..............9 Technical sales ....................................10 Technical support ..............................10 Software engineer ............................11 Project manager ................................11 Software tester/quality assurance engineer...........................12 Data analyst ........................................13 Professional development Training and career development: how an IT career may develop............15 Postgraduate study ................................16 People at work My career in IT ..........................................17 Employers Top employers in IT....................................14 A–Z of employers ......................................19

Employers

gradireland IT is published by the Association of Higher Education Careers Services and GTI Media Ltd (Ireland). We would like to thank all third level careers services in Ireland and Northern Ireland and our publishing partners the Association of Higher Education Careers Services for their help with this publication. Editor Ruairi Kavanagh Design Maya Little Commercial director Gavan O’Brien Advertising Gavan O’Brien, Davey Farrell, Louise Keegan, Ailbhe Lee, the GTI Media sales team Production Ciarán Hall, Katie Burns, Jane Anderson Series designer Maya Little Publisher Mark Mitchell Marketing and distribution Edel Prendergast Events manager Aisling Ní Mhuirí Events coordinator Alannah McGhee Production director Jane Anderson GTI Ireland, 14–16 Lord Edward Street, Dublin D02 YC63, Ireland Tel +353 (0)1 645 1500 Email [email protected] Web groupgti.com Printer Headley Brothers, Ashford, Kent, UK ISBN 1 84318 932 1 ISSN 2009-3748

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© October 2016 Association of Higher Education Careers Services and GTI Media Ltd (Ireland). All rights reserved. No part of this publication may be reproduced by any means including, but not limited to, photocopying or stored in a retrieval system in any form without prior written consent of the Association of Higher Education Careers Services. This is subject to the single exception of photocopying by the Association of Higher Education Careers Service member institutions. All items so used should be fully acknowledged. The views expressed in articles are those of the author and their publication does not necessarily imply that such views are shared by the Association of Higher Education Careers Services and GTI. Whilst every care has been taken in the compilation of this publication, the author and publishers cannot accept responsibility for any inaccuracies, or for consequential loss arising from such inaccuracies, or for any other loss, direct or consequential, arising in connection with information in this publication.

Bank of Ireland..........................................20 Ericsson........................................................21 ESB ................................................................22 EY ....................................................................24 First Derivatives ............................26, OBC Guidewire ..................................................27 Openet ........................................................28 PwC................................................................29 Workday ......................................................30 SIG..................................................................32

Titles in this series •Arts, Humanities & Social Sciences* •IT •Construction •Engineering •Finance •Hospitality & Tourism* •Journalism & Media*

•Law •Languages •Property* •Psychology* •Retail* •Science* •Social Work* •Teaching & Education* •Work Experience & Time Out*

* Available as downloads only from gradireland.com/publications IT 2017 | 1

YOUR CAREER IN IT

Your career in IT

A career in IT means working in the fastest growing, fastest changing and possibly most demanding career sector. It rewards innovation and creativity but demands accuracy and massive attention to detail. If you’re looking for a career in IT, then the good news is, if you have the right qualifications and skills, Ireland is in many ways the heart of the IT sector in Europe, employing over 35,000 people. In terms of exports, the IT sector accounts for over 40% of total Irish exports. There are over 730 indigenous companies involved in the industry and the Industrial Development Authority supports over 200 other international companies.

The scale of the industry here means the following are operating in Ireland • • • • •

9 of the top 10 global software companies The top 10 ‘born on the internet’ companies 9 of the top 10 US ICT companies Top 3 global enterprise software companies 4 of the top 5 IT services companies. In Northern Ireland there are over 28,000 people employed in the sector, which contributes more than £1.4 billion to the economy. There are more than 100 international tech investors in Northern Ireland, making it one of the leading investment regions for software and IT in Europe. There are 13 university related ICT related research centres in Northern Ireland, in key technology areas such as telecommunications, IT security, digital media, wireless technology and semiconductors. 2|

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No IT degree? Don’t worry, you’re still in the right place. IT draws skills from a massive variety of sectors, marketing, sales, finance and HR to name but a few. It you’re looking to work on the technology side of things, this route is also open, many colleges specialise in conversion courses which will allow you to convert your existing academic route into one which will enable you to work in the IT sector. An example would be the Higher Diploma in Applied Computing Technology at University College Cork, or the Higher Diploma in Science in Computing from IT Tallaght, both will enable non-IT graduates to get the theoretical knowledge and practical experience to work in the IT sector. To search for a conversion course that will suit you, visit gradireland.com/furtherstudy

Some of the in-demand roles include • IT Programmers (with skills in programming languages such as Java, Oracle/SQL and .net) • Systems analysts/engineers • Technical architects • Test engineers • Web developers • Applications developers • IT security analysts • IT technicians • Technical support in a foreign language • Database administrators • Business analysts • Technical analysts • Client account managers • Games testing and design. gradireland.com/it

YOUR CAREER IN IT

Specialist areas and ‘difficult to fill’ roles

Employment trends The good news for graduates is that with all the growth in this sector, students with the right core competencies and skills are definitely in demand. According to 2016 data from the Expert Group for Future Skills Needs (EGFSN), this sector had one of the highest vacancy rates in 2015, along with the financial sector. Between the third quarter of 2014 and the third quarter of 2015, there was a 6% increase in employment, which amount to more than 4,400 additional hires. During 2015, approximately 3,000–5,000 jobs were announced in the IT sector each quarter, resulting in 15,000 new jobs throughout 2015. Almost 70% of these jobs are for persons with third level qualifications. The most common age group hired was between 25–34, which shows that postgraduate applicants and those transitioning from other sectors are successfully acquiring jobs in this area. It’s also a career with stability, with 86% of new hires being for full-time positions. The IT sector in Ireland has a huge international footprint in Ireland, and there is also a very large international workforce working here throughout the sector. IT accounts for the highest share of new employment permits issued each year, which shows the challenges which companies are facing in finding the right graduates and jobseekers here. Over half of the employment permits issued were for positions paying between €30,000 and €50,000 and most new employment permit holders were graduates with a degree or masters qualification. The area of technical support is one of the largest areas of the IT sector in Ireland, meaning those with foreign language skills are in high demand.

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According to official data, 38% of ‘difficult to fill’ roles across all sectors were in the area of IT, primarily for experienced roles in software development. While graduates may not be able to access these roles directly, courses in computing science and software development, with a focus on development, will put them on the right path for roles such as: Software development: Tech companies are looking for software developers with skills and experience in .NET, C#, C++, Java, PHP, Python and user interface and user experience technology. With the web focusing so much on mobile technology, anything in relation to mobile applications and support is very much in demand Engineers: Skilled network engineers with Linux or Open Source skills, quality assurance and testing skills and experience will also have good career opportunities. Business intelligence: This is an area which crosses over into ‘big data’ in terms of analysis (see our article on page 13). Companies are also looking for those skilled in enterprise software such as SAP and Oracle. Management: Those with leadership potential are always on the radar of recruiters, and no less so in the IT sector where project managers and digital marketing experts are needed to roll-out the creations from the technical side and market them to a wider world.

What do you need? IT professionals need the qualifications and certifications that come from both the right undergraduate degree, and or a successful conversion course. However, IT professionals also need to be motivated problem solvers, capable of taking the initiative and working well with and for others. By its nature the tech sector is rapidly changing, so you’ll be expected to change with it. IT 2017 | 3

YOUR CAREER IN IT

How to get hired in IT While there are jobs available in IT, they require a specific set of skills, qualifications and attributes. Find out what your CV needs to stand out to recruiters in this sector.

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ou might be aware of the shortfall in skills that recruiters in the IT sector are currently experiencing, and if you have a degree related to the sector you may think that your CV may be automatically of interest to the IT

companies which you want to work for. But most IT recruiters have very specific requirements that they are looking for in their graduate recruits. As well as any technical skills relevant to the role, soft skills such as communication are a crucial part of

the mix. 54% of employers say that graduates do not have sufficient skills in this area. At a minimum level, some graduate recruiters are seeking graduates with at least a 2:1 degree, but all are generally looking for a lot more. IT is an area where specialism is key, and you will need to match skills with enthusiasm, dynamism and the other ‘employability’ attributes which recruiters look for in ‘work-ready’ graduates. Primary degrees particularly in demand are computer science, maths, internet technologies, software, IT related engineering disciplines, electronics, computer programming and computing with business. Many recruiters may require postgraduate study or further qualifications from applicants, depending on the role on offer. Do your research Like applying for any job, you need to be sure that you are suitable for the role that you’re applying for in IT. Do you have the skills and qualifications that the employer is looking for? If not, can you demonstrate that you’re working on acquiring them and can you bridge that gap? Necessary hard skills You will need to have certain technical skills in your locker if you’re to be successful in your application. The level of skill you will need is dependent on the role of course. Application

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YOUR CAREER IN IT

An internship in an IT related area can help you bridge any gaps you may have, whether they be in terms of hard or soft skills.

developers, for example, will be expected to have in depth knowledge of at least one computer language. Familiarity in test automation, scripting and knowledge of Structured Query Language (SQL) is required for a quality assurance analyst. A developer, at graduate level, is generally expected to be able to demonstrate their competency in one or more of the following major programming languages; C++, C# (C sharp) and Java. Data analysis skills, cyber-security and cloud application skills are also in demand. If you have graphic design or computer aided design (CAD) skills it will be of benefit, while every employer will expect you to be able to know your way around standard office programmes. Necessary soft skills The culture of IT companies is very collaborative so your ability to manage workload and communicate professionally is very important, often just as much as your technical skills, particularly for roles such as consultancy. So recruiters will be looking out for soft skills such as the following, allied with evidence of situations where you have displayed them: • Ability to deal with pressure • Honesty and integrity • Adept at communicating with, and listening to, others • Project management ability • Problem solving skills and problem identification skills. gradireland.com/it

Recruitment Recruitment fairs often have jobs on offer for the right candidates and most of the large IT companies will have a presence there. Quite often, the company representatives who attend are recent graduates. It should also be noted that employers visit campuses during the first stage of their yearly recruitment campaigns. In addition, there are a large number of companies in these sectors who actively recruit through college careers service websites or gradireland.com. You do not have to limit yourself by only applying to companies specialising in IT. Practically all businesses use IT, and many employ graduates in IT and technology related roles. Companies with profiles or job notices on gradireland.com, that actively look for staff in IT, are in sectors as diverse as accountancy, retail, insurance, manufacturing and law. You should also visit gradireland.com/get-started to see what advice other graduates have about working in the tech sector. Applications and interviews Due to the nature of the industry, the use of online application forms is the most common method of applying to graduate programmes in the IT industry. However, you will also require your CV as employers frequently use it to ascertain the level of experience you have in terms of your various skills. If you’ve done a computer science degree, or similar, detail the content of the programme

you completed as not all are the same. Also include information about projects you initiated and completed and the key technical skills you used. Video and telephone interviews are used to screen candidates by 21% and 70% of employers respectively, according to the gradireland Graduate Salary and Graduate Recruitment Trends Survey 2016. So it’s vital that you’re comfortable with these types on interviews, visit gradireland.com/careers-advice/ interviews-and-tests for more tips. Each company will have its own distinct process so make sure you do some research into what it will involve. Remember, if you progress to a face-to-face interview, the interviewers will be looking to gauge your soft skills, so remember to focus on that also in your preparation. Value of internships Regardless of any technical skills or qualifications you may have, it could be industry experience that you are lacking. An internship in an IT related area can help you bridge any gaps you may have, whether they be in terms of hard or soft skills. Many companies offer well-structured internship programmes with the intention of preparing a future channel of graduate talent. Your careers service can help, but don’t be afraid to do some networking with any contacts within the industry and take the initiative yourself.

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AREAS OF WORK

Areas of work IT plays a core role in almost every organisation and activity imaginable today.

In this section Programmer/software developer ....7

Technical support ................................10

Systems analyst/business analyst ..8

Software engineer ................................11

Web developer ........................................8

Project manager ..................................11

Network engineer ..................................9

Software tester/quality assurance Engineer..............................12

Communications engineer ................9 Technical sales ......................................10

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nformation technology plays a fundamental role in almost every organisation, business and institution. Therefore qualified professionals can find themselves happily working in a wide range of different circumstances; they can be self-employed, working for private industry, operating for the civil service, or acting on behalf of an NGO or charity. Furthermore, the catch-all phrase ‘IT professional’ disguises a huge range of very distinct specialities. ‘Working in IT’ encompasses everything from the fundamental design and programming of computer systems; to the testing, maintenance and support of those systems; to the sales and marketing of those systems to the general public; to the training of other professionals. That’s quite a range of employment possibilities. Types of employment in IT fall into three categories: • Employees make up the majority of workers in the industry. Working for a single employer in return for 6|

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a set salary is still the template imagined by many graduates. However, it’s by no means the only option for professionals in today’s marketplace. • Contractors are provided by an agency, work on location and are paid by the hour. These specialists usually offer skills not available in the client organisation, either because their particular skills are in short supply, or because hiring someone on a permanent contract simply isn’t economically viable. • Consultants also provide solutions to their clients’ problems but their earnings tend to be higher than contractors. This is because they typically operate without an agency, run their own business, and provide their own technology. Although the flexibility of consulting and contract work might sound appealing, graduates need to have a considerable amount of experience before moving into these areas.

Data analyst............................................13

Where can you work? At the most obvious level, IT graduates can find themselves working for the companies that produce hardware and software, but these only account for some of the roles on offer. Nowadays, every organisation and institution uses IT at some level. These range from financial services companies to charity organisations, and it means that graduates can, if they wish, seek work within almost any sector. The job descriptions on the following pages cover the main areas of employment in the software industry; however, it needs to be stressed that job titles can be interpreted very differently from organisation to organisation. In today’s more flexible career market, specific roles do not necessarily imply a clear-cut list of responsibilities. It’s always important to thoroughly research the role you’re applying for.

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AREAS OF WORK

Programmer/software developer

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rogramming is at the very core of IT. Many IT graduates start out on their career path as programmers, and programming is the basis of a wide range of processes, skills and activities. But what does it actually involve? Well, the work varies hugely, depending on both the organisation and the software being produced. But all programmers essentially write instructions that a computer can interpret. This means establishing a detailed specification and clarifying exactly what a programme needs to do, then breaking the specification down to its simplest elements and translating this into an appropriate programming language. Different tasks require different programming languages, but those most in demand are Visual Basic, Java, XML and C++. Most programmers specialise in a few different languages, and the ability to learn and adapt quickly is a must. There are two distinct areas of expertise within programming: applications programmers and systems programmers (also known as systems developers). Applications programmers write programmes that process and manage incoming information on the computer (database systems), including anything from payroll data to scientific calculations. Systems programmers deal with the internal operations of the computer: this could involve designing diagnostic programs to finding faults, or controlling the way a computer runs several applications simultaneously. Programmers usually create programmes from specifications designed by systems analysts or gradireland.com/it

borne out of direct consultation with clients – the size and role of the organisation will determine the source. Programmers generally specialise in commercial data work, scientific applications or computing, or programmes for the home or educational computer market. Working hours are generally a standard seven to eight hour day but this can change depending on the project, and flexibility is important. Programmers can work anywhere – IT and programming language skills are universal and very exportable. The UK and the USA are common destinations; many American companies are based in Ireland so opportunities for transfer within the same company do exist. If you’re multilingual, there are also opportunities all over Europe. Today’s programmers don’t just confine themselves to, well, programming. With the exception of large organisations, fewer ‘pure’ programming jobs now exist than in the past. An analyst/programmer can successfully analyse a small organisation’s computing needs, design an appropriate system and write the applications programme. In

the future, the job of the programmer may need to evolve to include an expanded range of responsibilities, as we’re now reaching a stage where computers can programme themselves from an analyst’s instructions! And programmers, like workers in many sectors, may have to accept that they may not alway be in permanent employment, as programming work is increasingly contract and project based, but good programming skills will always be in demand. So what do you need to become a programmer? Patience, mathematical aptitude and strong problem-solving skills are a must. Being able to work as part of a team is essential, as is proficiency in more than one computer language and a knowledge of software engineering. Opportunities for promotion are good; a background in programming is valued in most IT careers as it provides a solid backbone of knowledge. Programmers can discover their strengths and then use their skills to move into other areas; for example, those with a flair for teamwork and communication often end up becoming project managers.

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AREAS OF WORK

Systems analyst/business analyst

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ystems analysts and business analysts bridge the technical divide between skilled and specialised ICT professionals and the less-technologically savvy clients who need their skills. When a business or organisation needs a system to manage information or processes, they often acquire the services of a systems analyst. The analyst assesses and analyses the customers’ needs, creates an exact specification of what sort of application might be required and passes it on to a programmer, after which the analyst will guide the project from coding through testing and onto final implementation. A business analyst’s work is generally similar to that of a systems analyst, but the focus is on processes and activities within the business environment (business analysts will

often have a background in business and IT, either through a combined degree or an add-on IT qualification). Both professions need to be fluent and comfortable with the technical and non-technical aspects of the job, cognisant of both the needs of technically less competent end-users and the expertise of the programmers. In recent years organisations have tended to employ systems analysts on a contract or consultancy basis, so increasingly professionals in the field are self-employed. Generally speaking, however, systems analysts need a few years’ experience under their belts before setting up independently. Many begin in more specialised roles, which equip them with the necessary technical background, before then deciding to move towards the arguably

more sociable world of systems analysis. Indeed, systems analysis requires a lot more of the so-called ‘soft’ skills. Professionals in the field need to be expert communicators, skilled at evaluating their client’s needs and often called upon to work with employees whose very jobs are being turned around (or replaced) by the systems they’re charged with designing. Success as an analyst is very much dependent on an individual’s ability to interpret the needs of their clients, to communicate their requirements to the programmers, and to then see the whole project through to completion. A good systems or business analyst figures out what the job is, and then gets it done.

Web developer

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lthough no company is without a website, much of the mystery has been taken out of web development in recent years, and this is serving to weed out some of the lower-skilled, templatebased pretenders who had been saturating the market. However there are still web development jobs out there for highly skilled professionals and there are new opportunities emerging every day thanks to the explosion in mobile telecommunications and m-commerce (e-commerce through mobile telephony). At its best, web development is a skilled and interdisciplinary profession involving the design, maintenance and testing of websites

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and which integrates IT, design and business skills. On the technical side, candidates should be familiar with HTML, ASP, SQL and Javascript, C++ and Visual Basic. But it’s important to note that committed professionals need to keep abreast of changing technology and trends in the field. The type of work can vary. Some graduates might find themselves working for software companies on the development of web applications, while others will find themselves designing actual websites. Large organisations typically employ their own web developers, and so new candidates can find themselves working within a team for retail businesses, web consultancies, government organisations or

software companies. In these environs, a new employee might be involved in only a single aspect of the work (such as programming in Javascript or testing and maintenance), but as they progress through their career they would increasingly be required to liaise with clients and spearhead projects. At this level web development can be seen as a collaborative process with the client, and so people skills as well as design skills are crucial. Typically, working hours are standard, although flexibility will often be required if deadlines loom. As with many IT professions, travel opportunities are excellent for the skilled professional.

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AREAS OF WORK

Network engineer

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imply put: network engineers are responsible for computer networks. All organisations and businesses, from government departments to national branches of multinational businesses, need these networks to communicate internally and externally with suppliers, clients and staff. Network engineers are the people who install, maintain and upgrade these networks. In order to do this challenging job, they need to thoroughly understand the hardware and software required for networks to function. Typical activities include installing new server hardware and software infrastructures; allocating network resources; providing technical support and training; implementing and monitoring network security; diagnosing and fixing faults and problems; as well as planning the

ongoing development of the whole system. In larger organisations network engineers often start in a technicalsupport role and progress over time to the position of network engineer. They need to have a very strong technical background, particularly a good knowledge of LANS (local area networks) and WANS (wide area networks), but softer problemsolving, teamwork and negotiating skills are also hugely important. Often the nature of a network engineer’s job will depend on the size of the organisation for which they work. In a large organisation, such as an investment bank or semi-state company, a network engineer could be responsible for just one small aspect of a very large system. In smaller organisations they could have responsibility for every aspect of the network’s smooth functioning.

Whatever the size of the operation, however, network engineers need to be quick on their feet. The nature of computer networks is ever-changing. There’s been huge development in the field in recent years, which means that the systems of major businesses have needed, and continue to need, ongoing upgrades and continuous development. This has provided ample opportunity for thousands of programmers and engineers to showcase their skills. Progress in the field is showing no sign of abating, which means there may be many exciting career development possibilities on the horizon. Ultimately, however, career success will be down to the graduate’s ability to work under pressure. Indeed, if and when systems fail, and an organisation’s operations grind to a halt, all eyes will be on the network engineer.

Communications engineer

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s the fields of communications technology continue to expand, with more and more gadgets and more and more service providers on the market, there will be greater opportunities for trained engineers. Those with degrees in science or engineering often begin as entry-level communications engineers, although others have been known to start as installers or repair workers. The work can vary hugely from company to company. On the one hand, trained professionals can find themselves designing or building systems and networks. On the other hand, they may be charged with servicing and maintaining an existing network. One way or another, the role requires a huge level of technical gradireland.com/it

understanding. Candidates should also have a commitment to life-long learning, as it’s a field that is continually evolving. On top of this baseline of knowledge, problem-solving skills are also critical. While many know the nuts and bolts of how a network works, it takes a particularly persistent and analytical problemsolver to get to the bottom of the issues that can arise in the course of its operation. Indeed, in many cases telecoms engineers are expected to foresee network problems before they happen. Unsurprisingly then, telecoms engineers also need to be capable under pressure, as any disruption of service will need to be

dealt with swiftly and efficiently and at a minimum of cost. As well as having a high level of technical skill, engineers working with communications and telecommunications need to be extremely organised as they are often required to deliver high quality projects and repairs to a deadline and within a budget. Verbal and written skills are also crucial, as engineers will often find themselves working as part of a larger team with non-technical staff who may need to be told how development of the network might affect the end user. Essentially, it’s all about communication, vital in an industry where the objective is evermore effective methods of communicating. IT 2017 | 9

AREAS OF WORK

Technical sales

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any of the careers outlined here are made possible because someone purchases the products they help to create. Technical sales professionals, more than anyone else, are aware of this commercial reality, and as long as software companies continue to win new business there will be a demand for good salespeople. Technical salespeople tend to concentrate on particular products, services and client sectors, and spend much of their time getting their companies’ products in front of prospective customers. They need not only to source customers but also to maintain contact with them, and to become sensitive to their future needs and requirements. As such, the work is very much about

relationships and technical salespeople need to have very sophisticated communication skills (these skills will manifest themselves through tender documents, phone calls, emails and face-to-face meetings). Technical sales professionals also need to have a good understanding of the technology which they’re selling, as they need to be able to inform customers about its capabilities. Many are computer graduates with an interest in sales or marketing, or marketing graduates with an add-on IT qualification. Junior technical sales is the starting point for new graduates, with many moving up the career ladder over time. Working hours are usually regular, but the job typically

involves a lot of travel, which can result in early starts and late finishes (overseas travel is less likely, as cultural awareness and language skills are very important factors in successful sales). The role can become more specialised and complex, focusing on areas as diverse as customer support, sales management or training. Over time a technical sales professional may rise to the position of sales manager. In general, technical sales is a very pressurised field with candidates considered ‘only as good as their last sale’ and constantly trying to meet sales targets and deadlines. Great salespeople, however, tend to thrive under such circumstances.

Technical support

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echnical support people are the medics of the IT world – they diagnose technology problems and then set about fixing them. They can work for hardware manufacturers, end-user companies or service companies who provide helpdesk and technical support services. Companies with a large number of computers (over 50) will often hire their own technical support staff. Although the role requires an in-depth understanding of most hardware, systems, applications and programming languages, professionals in the field will be particularly competent in the technology relevant to the organisation they work for. Technical support people are expected to ensure that all systems and applications are running smoothly and seamlessly. Although 10 |

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the work often overlaps with other roles, they are the people at the coalface who roll up their sleeves and face computer problems head on. Core activities include tracking the source of technical faults, identifying viruses and security weaknesses and working with end users (these may be clients or colleagues). In some instances the work may be done entirely at a helpdesk or call-centre, with all communication done by remote-access, telephone or email. Employment prospects in technical support are broad. People often start out at first- or second-level support. Opportunities for promotion and career development are greater with larger organisations, but movement is an option. It’s an exciting field. New network technologies are constantly emerging with huge implications for the world of commerce. What’s more,

destructive trouble-making viruses and other threats are being discovered on a daily basis. Technical support specialists are required to keep abreast of these new technologies and threats. Opportunities to travel are good, especially for those with specialist, unusual or sought-after technical skills. As nobody knows when a computer problem might strike, working hours can be long and unsociable. Many organisations need a technical support person to be on call 24/7 and work is often on a shift basis, involving regular night work. Candidates need the ability to think clearly, to work well under pressure, and to be patient communicating with non-technical end-users. Ultimately it’s a perfect job for technically adept graduates who like to solve problems. gradireland.com/it

AREAS OF WORK

Software engineer

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oftware engineers are those that make IT systems ‘tick’. Essentially, they write and code both computer operating systems and the software that runs within them. The job title actually covers a multitude of roles, from systems developer to software architect. It’s highly specialised work that requires a good technical background, a thorough understanding of software and hardware, and a strong grasp of mathematical reasoning and coding languages. Depending on the organisation, typical activities include writing and modifying programmes; testing code; diagnosing faults in software; and designing programmes to solve those faults. All of these tasks typically involve a detailed and meticulous

problem-solving process. As a result, working hours can be long, particularly when faults need to be diagnosed and fixed by a deadline. However, software engineering is rarely a solitary activity. It’s usually a team effort, with individual engineers often focused on a small aspect of a more complicated whole, with input required from both colleagues and clients. This means that as well as having a very high level of technical competence and problem-solving ability, software engineers also need to be good communicators. Typically the first year of a software engineering job could be spent writing the code for a programme or formulating the objectives of a programme under

supervision. An average of three years’ experience is normally required before an engineer has a high enough level of technical competence to prepare the detailed specifications from which the actual programmes are written. Over time many engineers get involved in this writing and design process. After five or ten years, they often move into management. Opportunities to travel are also good, with many IT operations located in Asia, where overheads are cheaper. There is also a continuous demand for seasoned professionals throughout Europe and the US. Wherever they choose to work, however, a good software engineer needs to be motivated, creative and continuously willing to learn.

Project manager

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roject managers lead teams of IT professionals – programmers, analysts and designers – who work together to produce a new piece or system of software. They also consult with and report to clients, and deal with suppliers. Strictly speaking a project manager doesn’t need to be strong on technical skills: the emphasis is very much on management, organisational and people skills. Most project managers, however, have programming or engineering backgrounds; this lends them more credibility with technical team members and equips them better when dealing with clients. It’s a job for people who can handle a lot of responsibility. At the core of the job is the organisation of

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both people and time resources, and a project manager is responsible for seeing the project through from beginning to end. It’s not a position for novices; IT graduates need to have at least three or four years’ experience before becoming full-time project managers. They often move into consultancy after they have amassed more experience. Working hours are normal but overtime is commonplace, and project managers must be ready to deal with whatever obstacles may arise. Opportunities to travel are good, particularly at consultancy level where there is an increased possibility that you will be employed by an organisation overseas. New opportunities for project managers are emerging all the time.

The electronic and mobile commerce revolution means exciting new software technologies for project managers. And the employer’s focus on ‘softer’ people skills, such as communication, interaction, management and negotiation skills, will become even more crucial. Ideal candidates have a good level of relevant technical knowledge and excellent people skills. Specific project management skills, such as risk management, are also very useful. Project managers need to have a positive, confident attitude. They need to be flexible and able to communicate and motivate people effectively. Initially, they may take on projects part time and move into an established position with time.

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AREAS OF WORK

Software tester/quality assurance engineer

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echnology is continuously evolving and so too have the jobs within the sector. With the continuing evolution of mobile, cloud, social media and big-data; technology is ubiquitous in everything from our ATMs, smartphones, TVs, fridges, game consoles, in-car entertainment systems to our doctors’ surgeries. All of these devices are powered by increasingly complex software, so reliability and quality is paramount. The software not only needs to function as designed, but it needs to perform, to scale to millions of users, be resilient 24x7, accessible to users of varying abilities and ultimately, it needs to be secure. The ‘gatekeeper’ of this quality control process is the software tester or quality assurance engineer. Software testing as a career remains somewhat of an enigma amongst IT graduates in terms of the opportunities it offers. A modern software tester performs many roles and requires a diverse range of skills. While developers find creative ways of building software, testers find creative ways of breaking it so that the defects can be resolved before putting the software in front of end users. So what does the career of a software tester involve? There are many paths that a tester can take within the IT industry. No longer is a software tester confined to writing and executing monotonous and repetitive manual test cases to ensure the software does what it is supposed to do - these tests can now be easily automated and executed across a myriad of devices out of 12 |

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hours, which frees up the tester to focus on more value-added tasks. Testers need to have analytical skills to ensure requirements are clear and unambiguous. It is important that they are determined and systematic in their search for defects, not just proving that the system works but also that it can withstand the unpredictable actions of the end user. Software testers utilise troubleshooting skills when investigating why a defect happens and then locate the source of the problem. They require the organisational skills of a project manager to plan testing activities and to be able to work to tight deadlines. Being a good communicator and team player is vital as testers must work with developers, business analysts, project managers and end users. A software tester is a negotiator, an influencer and the provider of information on the quality of the software products and the risks. They should also have the ability to work on their own initiative. Software testing now encompasses skills more traditionally

associated with programming or development. Automation or performance testers use software testing tools (open source or enterprise) as well as scripting languages to find faster, more efficient ways of exposing weaknesses in software. The advantage of this type of work is that it is often ‘green-field’, or starting from scratch. It involves a level of creativity and freedom not always experienced in development roles and provides the opportunity to be innovative. Software testing offers a proven career path to graduates, starting as a test analyst and then growing into test leads, test managers, programme test manager and ultimately head of testing/ quality. Are you curious about how things work? Do you like to break and fix things? Do you like to meet new and diverse people? Are you interested in new technology across all business sectors? Do you have excellent attention to detail? Then consider a career in the world of software testing.

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AREAS OF WORK

Data analyst

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here is expected to be sustained and consistent growth in the area of data analysis and ‘big data’ in general over the next 5 years, as evidenced by the Expert Group for Future Skills Needs (EGFSN) ‘Assessing the demand for big data and analytics skills 2013–2020’ report, published in April of 2014. The report highlights that 21,000 potential job vacancies could arise – comprising 3,630 for deep analytical roles and 17,470 for big data savvy roles. There would also be a further 8,780 potential job openings for supporting technology staff – as noted in the EGFSN report on ‘Addressing Future Demand for HighLevel ICT Skills’. Companies envisage that they will continue to need to recruit both experienced individuals and new graduates in these areas in the future. Data analysis is all about collecting, organising, and interpreting statistical information to make it useful to a range of businesses and organisations. A data analyst is someone who scrutinises information using data analysis tools. The meaningful results they pull from the raw data helps their employers or clients make important decisions by identifying various facts and trends. A data analyst can also be known as a data scientist, data analytics officer or a digital analytics officer. Some of the roles of a data analyst include: • Using advanced computerised models to extract the data needed • Removing corrupted data • Performing initial analysis to assess the quality of the data gradireland.com/it

• Providing further analysis to determine the meaning of the data • Completing final analysis to provide additional data screening • Preparing reports based on analysis and present to management There is strong demand for qualified and experienced data analysts but it can be a competitive field. You can gain a competitive edge by obtaining a master’s degree in a field like finance or statistics. Career progression prospects are good in larger companies and organisations. Data analysts will require a high level of natural mathematical ability and very strong IT skills. Knowledge of coding system like SQL and Oracle would also be a huge benefit, as would be the ability to analyse, model and interpret important data. Data analysts need strong problem solving competencies and a methodical and logical approach to their work with the ability to accurately plan work and meet deadlines. An exacting attention to detail is also a must, as is the ability to coordinate work with others and work effectively as part of a team, with excellent written and spoken communication skills, including report writing. The usual entry point is a degree in statistics, mathematics or a related subject involving maths, such as economics or data science. Other

degrees are also acceptable if they include informal training in statistics as part of the course, for instance social science or informatics.

Data analysts will require a high level of natural mathematical ability and very strong IT skills. Knowledge of coding system like SQL and Oracle would also be a huge benefit, as would be the ability to analyse, model and interpret important data. IT 2017 | 13

MY CAREER IN IT

Top employers in IT

Every year, we carry out a survey of students to decide the most popular graduate employers in the country. The trendence Graduate Barometer is the largest annual career survey in Ireland and the votes decide the winners of the gradireland Graduate Recruitment Awards and the composition of Ireland’s 100 leading graduate employers. Here are the winners and shortlist for IT.

1

Google

2

Apple

3

Microsoft

4

Facebook

5

IBM

6 Accenture Technology Solutions 7

SAP

8

Dell

9 Blizzard Entertainment 10 BioWare

Make yourself heard Vote for your favourite employer at www.trendence-gradbarometer.ie between September and early January.

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PROFESSIONAL DEVELOPMENT

Training and career development: how an IT career may develop

I

t now plays an integral part in every business and organisation and there are any number of ways a career in the industry might evolve. Nowadays, you don’t necessarily need to be a computer science graduate to carve out a successful career. Recruiters employ graduates from the entire spectrum of degree disciplines who can demonstrate a serious interest in technology, with many recruiters preferring to hire graduates with previous work experience (not always within the IT sector). On the other hand, there are also more traditional ways into the field. A computer science graduate might start out as a programmer, software developer, systems analyst or web developer. With a few years’ experience, however, these roles can develop in a number of different directions. Some might find themselves moving into contracting or consultancy (the flexibility of these roles certainly suits some people); others might use their people skills and organisational ability to move into a training role; while still more pursue increasing specialisation and expertise (ideally becoming totally indispensible in the process!).

desire to learn will be motivated by a genuine interest in the job). By keeping abreast of, and becoming expert in, new technologies, professionals can find their careers developing in ways they never predicted when they first dipped their toe in the IT waters. The variety isn’t just in the nature of the technology.

The sheer range of potential workplaces, from huge international corporations to small flexible NGOs, means that skilled professionals have a certain amount of mobility and a good chance of finding an environment where they feel happy and comfortable.

Career diversity In general, there’s a rich diversity of career paths open to graduates in the high-tech industry. The technology is ever-changing, which means that so too are the job prospects. Constant on-the-job learning is, of course, crucial, as is a wider general awareness of the field (ideally this gradireland.com/it

IT 2017 | 15

PROFESSIONAL DEVELOPMENT

Postgraduate study IT recruiters are crying out for qualified graduates, so a good postgraduate qualification could kick-start your career

How postgraduate study or professional qualifications can help Over half of all permits issued in Ireland are for those working in the IT sector. This is because, according to most colleges and employers, not enough Irish students are graduating with computer science and maths degrees, and there are a lower number of PhD students here than many other western economies. This puts highly qualified graduates in a very good position. 54 per cent of employers say that they are struggling to hire graduates with the right IT skills and IT companies make up the third largest group of graduate recruiters (18.4 percent). Remember IT is one of the easiest fields to convert to. One-year

courses are the normal route in, such as the Higher Diploma in Applied Science (Applied Computing Technology) offered by University College Cork, the Higher Diploma in Information Technology at the Maynooth University, or the Graduate Diploma in Information Technology at Dublin City University. Pure conversion courses, such as DCU’s Diploma in Information Technology, are designed specifically to fast-track graduates from other disciplines into an IT career. For unemployed people in receipt of social welfare payments, many postgraduate courses in ICT are currently offered free of charge as part of the government’s Springboard initiative. Participants also get to keep their social welfare payments.

Preference for acceptance to a course is given to the long term unemployed, though all people receiving Jobseeker’s Allowance or Jobseeker’s Benefit are eligible. Multidisciplinary postgraduate programmes, such as University College Cork’s MSc in Bioinformatics, have also become very popular, reflecting the convergence of formerly distinct fields such as pharmaceuticals and ICT in recent years. Professional bodies, such as BCS, The Chartered Institute for IT in the UK and Northern Ireland, also offer industryaccredited courses such as the Professional Graduate Diploma in IT. Professional bodies and trade associations • ICT Ireland www.ictireland.ie • BCS, The Chartered Institute for IT www.bcs.org • Institution of Engineering and Technology www.theiet.org • Irish Software Association www.software.ie • Irish Computer Society www.ics.ie • Momentum (trade association for ICT industry in Northern Ireland) www.momentumni.org • Science Foundation Ireland www.sfi.ie. Further study and courses Check out gradireland.com/furtherstudy for a searchable database of computing and IT courses in Ireland and Northern Ireland. Visit Springboardcourses.ie for information about that initiative.

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MY CAREER IN IT

My career in IT If you are willing to immerse yourself and be open to learning new things, many doors will open

Emma-Louise Connolly Job Business Engagement, Mobility & Collaboration, ITS Employer ESB Education BSc in Computing, National College of Ireland (2014)

Why a career in the IT sector? I always had an interest in IT, I kept up to date with tech news and any new gadgets or devices that were on the market. My family had a strong background in computing and also engineering so it was something I was constantly involved in and exposed to while growing up. What’s exciting about your job? I find that meeting new people and getting the chance to be involved in so many different projects, which involve new and exciting technologies, is the most exciting thing about my job. ESB is such a diverse, innovative company that there is always something new to get involved in. There is also a great culture within the company which encouraged me to get involved in some great initiatives like volunteering in local schools and to take part in the recruitment drive of new graduates. How did your degree contribute to you working with ESB? My degree in Computing covered a wide range of subjects over the four years, including programming, networking, mobile development and much more. This allowed me to gain invaluable knowledge and skills which gradireland.com/it

I could apply to many different projects and initiatives within ESB. When completing my degree some key skills I gained which still stand to me now are the ability to apply and immerse myself in projects as well as team tasks and also being involved in different clubs and societies in college was of great benefit. The selection process for the IT Graduate Programme began with a submission online, an online aptitude test and was followed by a face to face interview which included a case study. What does your role involve, and what has been one of the biggest challenges? I joined the three year IT Graduation Programme in 2014. My current role is business engagement in the Client Services business area. On a daily basis, I liaise with customers to ensure that they are utilising all the collaboration tools we offer and to also support them with any technical assistance they may need. I am involved in signing-off and transitioning products and working with support teams. One of the biggest challenges I have found personally so far is when coming from a college setting to a corporate environment, there is a lot to learn which is exciting but you must remember that it will take time and patience to pick up skills

and knowledge along the way, which makes your graduate journey all the more exciting! This taught me that if you are willing to immerse yourself in your work and be open to learning new things, many doors will open for you as your time in the company progresses. What advice would you have for students and graduates? My advice for students and graduates looking to follow a career in IT is to make sure you are passionate about what you do and be open minded. Get involved as much as you can ie teamwork is a key factor in IT, essentially you are involved in connecting people, and being a team player will ensure you stand out. IT is a fast changing sector, which means there is always an element of learning, so keeping up to date with changing technologies is also a benefit. How do you hope to see your career developing? Over the next few years I hope to continue my learning and building on my knowledge within the many different areas of IT. Enhancing my skillset and being involved in as many different projects as possible, and then hopefully to further my career profile within the company.

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MY CAREER IN IT

Every day I’m dealing with some of the world’s largest and most important companies

Stephen Galavan Job Consultant – Software Asset Management (SAM), UKI Advisory Employer EY Education Management Science & Information Systems Studies (MSISS), Trinity College (2015)

How did you become interested in a career with EY? My journey to EY was a little unconventional. I had applied for the summer internship in my third year, but hadn’t made the cut due to numbers. However they invited me to a weeklong programme in June called the EY Experience Week, essentially a concentrated version of the internship. At the end of the week I was given the chance to interview for a place on the graduate programme. And I got it! I now work on the Software Asset Management (SAM) team, which audits major technology companies, carrying out software license inspections. It’s a little like being a TV License Inspector in concept, except you’re dealing with incredibly large companies and it’s a lot more technical. What attracted me to EY in particular was its client portfolio. Everyday I’m dealing with some of the world’s largest and most important companies. What does your daily role involve, and what’s been one of the biggest challenges so far? Whilst there’s no typical day, my role involves managing engagements and consultations as organised by my manager. Each morning I’ll begin by calling these companies and this 18 |

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means speaking to the CEOs, CIOs or other senior managers within the firms we’re auditing. Being given this range of responsibility at this level of my career has been extraordinary. The biggest challenge was coming to terms with my own role as a consultant, and the level of responsibility I had been given. Often I thought, ‘why would a seasoned business manager listen to me, a 23 year old just out of college?’ I found the best way to combat these thoughts was just to have confidence in myself. I knew that I knew what I was doing. Seeking extra credentials also helped. My degree set the groundwork for my experience, and the extra training bolstered my confidence. I’m currently looking at pursuing the Certified Information Systems Auditor (CISA) qualification.

What advice would you have for students and graduates? Don’t be afraid about just jumping in. The most important thing is to find a job you’re comfortable in, and won’t mind trekking into on a cold, drizzly November morning. The only way to find this out is to get involved. Apply for internships, experience weeks and graduate programmes. If you don’t enjoy the job, don’t worry, you’re not confined to it. I’ve been lucky enough to love my job here in EY, which means I want to stay. My degree taught me a great deal of what I needed to know to do my job here. The MSISS degree was ideal, as it was broad. It gave me grounding in the technical aspects of computer science through labs as well as giving me an insight into effective business management.

What’s exciting about your job? The SAM team is one of EY’s fastest growing teams. This year they expect to welcome 6 new graduates. There’s a lot of opportunity for travel, as we’re working within EMEIA (Europe, MiddleEast, India, and Africa). The trips are usually only a couple of days long, so it’s almost like a mini-working-trip. My last trip was to Amsterdam, and now I’m waiting to hopefully travel out to Saudi Arabia to carry out an audit.

How do you hope to see your career developing over the next few years? Due to the size of our team, and its growth, it’s been possible to progress quickly. My managers ensure that I’m given work that challenges and excites me, whilst giving me room to exercise real responsibility. Our team is a diverse band of people and the team spirit is really good. I’m incredibly lucky to work here!

gradireland.com/it

A–Z of

Employers

And for further help with searching for jobs, go to: gradireland.com/it

OBC = outside back cover

organisation name

profile

TYPE OF WORK

Factfinder

business management consultancy financial services human resources internet and e-commerce network engineering project management software development systems/business analysis technical support telecommunication other

employers

Bank of Ireland ..............................20 Ericsson ............................................21 ESB ..................................................22 EY ....................................................24 First Derivatives ..................26, OBC Guidewire ......................................27 Openet ............................................28 PwC..................................................29 Workday..........................................30 SIG ....................................................32

•

20 Bank of Ireland www.boigraduate.com 21 Ericsson Ireland www.ericsson.com\careers

•

• • • • • • • • • • • • •

22 ESB esb.ie/careers/graduateprogramme2017 24 EY eyirelandcareers.ey.com 26 First Derivatives www.firstderivatives.com/careers

• • • • • • • • • • • • • • • • •

27 Guidewire Software careers.guidewire.com 28 Openet graduate.openet.com 29 PwC www.pwc.ie/graduate 32 SIG www.sig.com 30 Workday workday.com/dublincareers gradireland.com/it

• • • • • • • • • • • • • • • • • • • IT 2017 | 19

EMPLOYERS

Bank of Ireland Put yourself at the centre of the action in the company voted Ireland’s Number 1 Graduate Employer in Banking/Financial Services.

Search: gradireland employers

Bank of Ireland is on a journey of innovation driven by our people and our customer’s lifestyles. Securing a place on Bank of Ireland’s Graduate Programme means you’ll be in the thick of the action – working as part of a tightly-knit team on projects that make a real difference.

Contact

We have two exciting IT programmes for you to choose from: • Bank of Ireland IT – The IT Division is accountable for the provision and maintenance of consistent and reliable systems to support superior and profitable products, services, innovative solutions and technological advice that will ensure the Bank can sustain and build the organisation. The IT Graduate Programme will provide you with first hand practical experience in supporting all our businesses through Process Automation (Design and Implementation) and Infrastructure Design (Architects & Strategists) working across a broad suite of systems, emerging technologies and programmes. • New Ireland IT – New Ireland Assurance provides life assurance, pensions and investment solutions to individual and corporate customers. Our IT Department is responsible for ensuring that all of the infrastructure, systems and software are in place to enable us provide an award winning service to our customers. You will gain experience in Application Development, Software Testing and Application Support while working with a team of experienced developers, testing analysts, business analysts and product specialists who will support you as you grow. We offer opportunities to students who have achieved, or are expected to achieve, a minimum 2:1 Honours Degree or Masters from all disciplines.

Jobs

Bank of Ireland is on a journey of enormous change. We’re hiring people that will help us on our journey. Will you join us?

Join today. Create Tomorrow.

Graduate profile

Gary Kane (IT) BSc Business Information Systems from National College of Ireland “The IT Graduate Programme appealed to me because of the three 8-month rotations, I knew that I’d be getting a unique view of the business and solid foundation to build on. The approach and attitude towards learning is one of the aspects I’ve enjoyed most. The continuous guidance offered lets me know that BOI cares about my professional and personal development. Events ranging from workshops, graduate projects, off-site days, both instructor-led training and online learning courses, it’s just a sample of what I've been exposed to so far.”

www.boigraduate.com 20 |

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Graduate Recruitment Manager Group Leadership & Talent Burlington Plaza 2, Dublin 4 Type of work • Accounting & Finance • Corporate & Treasury • Business & Consumer Banking • Human Resources • Actuarial • Audit, Compliance & Regulatory Risk • IT • Data Analytics • Service, Customer & Innovation • Credit & Market Risk • Bank of Ireland UK • Corporate Banking UK • Credit & Market Risk UK Salary Competitive Benefits • Discounted Healthcare Scheme • Pension Scheme with Company Contributions • Free Banking • Preferential rates for loans and financial products • Holiday and Insurance Funds • 23 days annual leave • Award Winning LearningZone Training • Sports & Social Clubs and CSR proposition including volunteer days and matched funding Number of vacancies TBC Degrees sought • All Disciplines • Computer Science & Information Technology • E-commerce • Quantitative Finance • Physics • Engineering • Marketing • Human Resources • Actuarial • Economics • Business • Commerce • Management • Accounting & Finance • Agricultural Science • Mathematics • Arts & Humanities

Locations • Republic of Ireland • Northern Ireland • Great Britain

Apply • online at www.boigraduate.com Closing date See website

#actiongrads gradireland.com/it

EMPLOYERS

Ericsson Ireland Looking for tomorrow’s leaders That phone call you just made, your Instagram update, the Tweet you just read, or the TV show you just watched... were all probably made possible by Ericsson.

Search: gradireland employers

At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society – a society in which every person and every industry is empowered to reach their full potential.

Contact

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the communications industry and other sectors to do better business, increase efficiency, improve their users' experience and capture new opportunities. Ericsson is the world’s foremost ICT organisation, and one of the Top 5 software development companies in the world. • Over 1 billion people using our technologies every day • More than 40% of the world’s mobile traffic passes through Ericsson networks • Ericsson won “Candidate Experience Awards – Europe 2015”, are a “Top 100” gradireland Top Employer, we were shortlisted for the gradireland “Best Intern Programme” in 2015 and in 2016, and for the “IITD Best Graduate/Internship Programme” in 2016 • We currently employ more than 1,400 people across our Software Campus in Athlone and our Services Campus in Dublin • Our Software Campus is the biggest Java development site in Ireland. We use Agile, the leading-edge software development methodology, and our entire site has been specifically designed for Agile ways of working, to maximise mobility and encourage teamwork • Our Services Campus delivers specialised consulting in areas such as Networks, IT & Cloud, Media and Industry & Society, enabling our world to move towards the Networked Society. It is also home to Ericsson’s MediaFirst; the world's most innovative and deployed IPTV platform, delivering the future of TV If you would like your career to truly have global impact, then we are interested in talking to you. Our graduate programme has opportunities in Software Development, R&D, Network Engineering, Technical Training, Sales and Consultancy. • We’re committed to diversity & inclusion: It is our diversity that brings us closer together and helps us make a difference. We are also key sponsors of TechWomen, Girls in ICT and the Grace Hopper Celebration of Women in Computing and foster internal initiatives like Ericsson GLO>BE (our LGBTQ Network) • We Innovate: We are leading the digital revolution and have the industry’s strongest patent portfolio. If you have an idea, big or small, you can bring it to our Innovation Den in Ireland, where you can discuss its further development and evolution with our senior consultants and leadership team • We support, you learn: As well as a mentor, you will have access to an extensive scholar programme to support you in your continuous learning • We’ll broaden your skills: We use multiple programming languages – primarily Java Enterprise Edition, but also Javascript, Python, Django, NodeJS, BASH,UNIX, PERL and more

Graduate Recruitment, LM Ericsson Limited, Beech Hill, Clonskeagh, Dublin D04 V5N2 Web www.ericsson.com\careers

Jobs Type of work • Consultancy • Internet and e-commerce • Project management • Software development • Systems/business analysis • Technical support • Telecommunications Benefits Attractive benefits package

Work experience Work experience yes Duration minimum three months, maximum negotiable

Locations • Republic of Ireland • Great Britain • Rest of world

Apply • online Closing date ongoing

Our career paths are well-established; initiative and hard work are recognised and very quickly rewarded. To apply, just visit www.ericsson.com/careers/student-young-professionals and search for Graduate Opportunities Check-out ericsson.yournextstep.com which has a range of resources to support your application process. gradireland.com/it

IT 2017 | 21

EMPLOYERS

ESB Search: gradireland employers

Contact ESB Graduate Recruitment Manager Email [email protected] Web esb.ie/careers/ graduateprogramme2017

Jobs Type of work • Utilities • Energy • Renewables Salary Competitive salary and benefits package Number of vacancies Up to 80 Degrees sought (minimum 2.1 degree) Engineering (Electrical, Mechanical, Civil), Energy Trading, IT and Digital, Business, Marketing, Analytics, Human Resources, Accountancy

Locations • Republic of Ireland • Northern Ireland • Great Britain • Rest of world

Apply • Online: esb.ie/careers/ graduateprogramme2017 Opening date 15 September 2016 Closing date 24 October 2016

Do you want to work for a vibrant, successful and innovative organisation? We have a number of exciting IT graduate opportunities in 2017 Who we are ESB is Ireland’s foremost energy company. Through innovation, expertise and investment, we are leading the way in developing smart and sustainable energy systems to meet the demands of modern life. Why join us? Join our team of almost 500 IT professionals operating one of the most technologically advanced IT and telecommunications systems in Ireland. We have one the of the largest IT spends in Ireland and support over 450 applications. Our Graduate Development Programme The objective of our Programme is to launch you on a fast track to career success. A career with ESB will allow you to grow professionally and develop the necessary skills to help deliver ESB’s strategic objectives. Working with us, you will be part of an award winning team in a culture that thrives on teamwork and innovation. We have developed a bespoke IT Graduate Programme which includes: • structured rotations; • challenging assignments; • robust learning and development; • experience working on major projects; • exposure to different aspects of our business; • a mentor who will help you on your journey. You will be offered a competitive salary and an extensive benefits package. Whichever part of the business you work in, we want you to succeed and at the same time enjoy being part of our community. Get to know us through our team building events which include a cross company Power Challenge, a 30km walk held in Sligo and through our varied clubs and societies. We also have a strong culture of giving back and encourage staff to take part in initiatives such as “Time to Read” scheme for local schools. What’s Next?

Step 1 Visit our careers page at esb.ie/ careers/graduate programme2017

Step 2 Fill in the application form and attach your CV

Step 3

Complete the online assessments that will be emailed to you

Step 4

Successful candidates will be invited to interview in November 2016

Step 5

Interviews will include a case study and a face to face competency based interview

Apply: esb.ie/careers/graduateprogramme2017

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EMPLOYERS

“I started as an IT graduate in September 2015. Many events are organised throughout the year and this has given me the chance to meet loads of people across all of the different disciplines. I was assigned a mentor and a buddy when I started the graduate programme and both have been really helpful. I have had the chance to attend numerous training days and this has helped me build up new skills.” Zubair Masood, Trinity College Dublin

Emma Louise Connolly, National College of Ireland

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IT 2017 | 23

Graduate profiles

“I am having an amazing time on the Graduate Development Programme. As an IT Graduate, I am constantly learning and developing new skills while working with one of the most advanced telecommunication infrastructures in the country. ESB also has a great company culture. I am a member of the staff Running Club and volunteer with the Time to Read Scheme for local schools.”

EMPLOYERS

EY The plain truth of it is, having an IT degree when looking for a job today is a little like being 12 foot tall and wanting to be a basketball player. You have the pick of the crop. Your degree makes you one of the most attractive potential hires in the student market. However a new challenge emerges when faced with so much choice. How do you make the right choice? There is a risk that you might settle too quickly for a job that doesn’t suit you. Allow us to introduce ourselves, show you our wares. We are EY. The world’s most globally-integrated Professional Services Organisation. Our aim is to build a better working world, and that begins with hiring the best people and investing in them so they remain the best. Our Graduate Programmes are the perfect broad level foundation from which to start your career in business. We’ll give you the opportunity to drive lasting change and explore for yourself how you can help us build a better working world. Your technical knowledge will help our business to evolve as digital disruption becomes a major factor in our industry. Our graduate programmes suit you and your needs. We want to know what your career aspirations are and how we can guide you towards achieving them. We’ll support you as you pursue your professional qualifications and make sure you make the choice that is right for you. We offer Graduate Programmes in the following five areas: • IT, Data and Cyber • Advisory • Assurance • Tax • Transactions Despite what you may have been told, we don’t just hire accountants. We want people from all backgrounds. We definitely want people with a background in IT to join us in building a better working world. We want to build a diverse workforce, where the broadest spectrum of skills and ideas can be brought together to mix and spark the best solutions for our clients, and our world.

Search: gradireland employers

Contact The Student Recruitment Team EY, Harcourt Centre, Harcourt Street, Dublin 2 Email [email protected] Web eyirelandcareers.ey.com

Jobs Type of work Assurance (Audit, Data Analytics, Forensic Accounting), Tax, Transactions (Corporate Finance), Financial Services, Advisory (Management Consultancy across Cyber Security, Cloud Computer, Digital, Tech, IT, Change Management and Strategy) Salary Competitive Benefits Free Gym, Time Owed In Lieu, Generous Study Leave, Subsidised Canteen and many more Number of vacancies 300 Graduate and 200 Intern

No matter what you studied in college, if you’re bright, curious and enthusiastic there is a Graduate Programme at EY tailored just for you.

Degrees sought EY hires from all disciplines because everyone has something to offer and our world works better when he have a diverse workforce tackling the same issues from a variety of different backgrounds.

Sound like you? Apply online eyirelandcareers.ey.com

Work experience Summer 3 months and Work Placement 6–12 months

Locations Dublin, Cork, Limerick, Waterford, Galway and Belfast. Offices across the world

Apply Online application and CV takes 15 minutes Closing date See website

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Aoife has always loved tech - but that doesn’t mean she wanted to tap away in a dark room on her own all day, and play minecraft. That’s why she joined EY. She gets lgogjcoal`kge]g^l`][ggd]kll][`ÕjekafAj]dYf\$af l`]ajg^Õ[]k&Kgk`]_]lklg\gl][`Yf\`Yf_gmloal`j]Yd humans. This is Aoife, but if this sounds like you - then let’s talk. Visit eyirelandcareers.ey.com to apply.

© 2016 Ernst & Young. Published in Ireland. All Rights Reserved. 10431.indd 08/16. Artwork by the BSC (Ireland)

Are you analog or digital?

EMPLOYERS

First Derivatives plc What do we do? First Derivatives is a leading provider of products and consulting services to the capital markets industry. Focused on financial institutions that work cross-asset, the Company scopes, designs, develops, implements and supports a broad range of mission critical data and trading systems across front, middle and back-office operations. Working for First Derivatives Now is a fantastic time to be joining First Derivatives plc. Despite challenging market conditions we have continued to build our business and assert our position as one of the leading capital markets consultancy and software providers. Our Graduate Options Programme is our fast track consulting programme which combines intense theoretical Financial and Technical training with on the job experience, working as a consultant on client sites globally or exciting roles throughout Ireland! We are seeking high calibre graduates from a range of backgrounds. So if you are interested in a challenging and rewarding career in Finance and IT, visit www.firstderivatives.com/careers and be part of our success story!

Graduate profile

Name Rebecca Kelly – Trinity College Dublin, BA Mathematics – Trading Technology Stream I joined First Derivatives in September 2013 as part of the Trading Technology stream and after initial training was quickly whisked away to Sydney to work on the groundbreaking ASIC project. The project was exciting and fast paced and involved working to create a surveillance solution for the Australian Government which would alert them to instances of market abuse. My current deployment is in London within the EMEA Pre-Sales team where I lead a number of teams working on First Derivatives hosted solutions for clients. I work within a large team and have amazing exposure to all aspects of the software development life-cycle while also getting a lot of face-time with clients. I’ve had a lot of variety in my work content and have worked on various interesting projects such as an FX Market Analytics Platform and an Energy Surveillance Platform. My career progression thus far has been amazing and really encouraged by the great work and social environment fostered within FD. Name Conor Gervin, Queens University Belfast, BEng Computer Science - Data Science Stream I returned to FD in September 2014, after completing a 16month placement with the company and after graduating from Queen's University Belfast with a BEng in Computer Science. I spent time in the Options Programme working on the Delta Development team, focusing on kdb+ tools for Calypso and Delta Ops; a role in which I relished the opportunity to work under the experience of senior members of the team. I am presently based in New York at a Tier One Bank developing a Global Analytics Platform for Equities Orders and Executions. I am thoroughly enjoying working with FD and their global clients, and I look forward to future roles within the company, having made some great friends and memories along the way.

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Search: gradireland employers

Contact Elizabeth O’Hanlon 3 Canal Quay, Newry, Co. Down, BT35 6BP Tel +44 (0)28 3025 2242 Email [email protected] Web www.firstderivatives.com/careers

Jobs Type of work • mathematics (financial, computational, quantitative, computing) • banking and financial services • computer engineering, mechanical engineering • fund management, investment banking • IT, computer science, software engineering, software development • business, law and accounting • management consulting • business analysis • physics

Salary package c£40,000stg for onsite consultants Benefits • free accommodation when working on-site • daily expenses and food allowance • flight allowance for flights home if working on-site abroad • contributory pension • private healthcare • bonus (discretionary) Number of vacancies 200 Degrees sought • mathematics (financial, computational, quantitative, computing) • accounting • economics • technology • engineering • computer science • software development • law • business • information technology • finance • physics

Work experience Work experience Yes, (HQ-based) Duration 1 year

Locations • Republic of Ireland • Northern Ireland • Great Britain • Rest of world

Apply • online Closing date ongoing

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EMPLOYERS

Guidewire Software Want to Work for a Different Type of Software Company? Join the Guidewire team.

Search: gradireland employers

Business Insider and Glassdoor consistently rank Guidewire as a top tech employer, as voted by employees. Find out why.

Contact

We know who we are and are proud of what we do. Guidewire is a specialist software product company. Guidewire exists to deliver the software general insurers need to adapt and succeed in a time of rapid industry change - and to ensure that every customer succeeds in the journey. We believe P/C insurance plays a vital role in protecting people and business, and enabling society to function. We combine three elements – core, data and digital – into a technology platform that enhances insurers' ability to engage and empower their customers and employees. It’s remarkable, if you think about it: companies all around the world that individually handle billions of dollars of business a year trust us to manage their most critical business functions. These are core, mission-critical applications that their employees use all day, every day. Our Graduate Software Developers learn new skills and build a career. At Guidewire we aim to grow our own talent from within. This year we plan to seek out top IT/Computer Science graduates who are budding Java developers and train them to become Solutions Consultants in our Global Professional Services Centre in Dublin and Software Engineers in our Product Development Centre. We assign a mentor during your training period, and a career coach to help you to reach your own goals long term and grow with the Guidewire team. What will you be doing? As a Developer you will be able to flex broad technical skills such as Object Oriented programming (JAVA), relational databases (data modeling/SQL), web UI (design/develop), XML, and application architecture. Before you write a line of code, we will send you to be trained and certified as a Subject Matter Expert on Guidewire products in your first months. We also encourage you to build in up to 80 hours of technical training into your career development plan to keep your skills fresh. Undergraduate opportunities. We offer internships in Dublin to Computer Science students who have completed 3 years of study. Applications: October through to March 2017. We live by our core values every day. We live and operate by three basic principles that remain at the heart of all we do today: • We value integrity in everything that we do; • We are dedicated to rationality: communicating through clear arguments; • We prize collegiality: working together as professional equals, with a minimum of hierarchy. What’s in it for you? We have an idea about what makes a happy life for employees: meaningful work, quality products, sound business strategy, ultra-competent colleagues who treat you with respect and courtesy, and plenty of freedom to innovate and create. Discover our range of benefits including: Stock, bonus, Healthcare, Life Insurance, and flexible working practices. Not to mention our social scene and facilities (breakfast/snacks/drinks, pool table, foosball, gaming stations!)

Denise Airlie Guidewire Software Ireland, Nexus Building, Block 6A, Ground Floor Units 1–3, Blanchardstown Corporate Park, Dublin D15 N5DX Tel +353 (0)1 907 2000 Email [email protected] Web careers.guidewire.com

Jobs Type of work • Configuration & Integration Developer • Product Development Salary Competitive Benefits • bonus • life assurance • pension scheme with company contributions • private healthcare • LTI scheme (long-term incentive) • days’ holiday: 25 • flexible working practices • free commuter bus • sports & social Number of vacancies 20 Degrees sought • IT, Computer Science, Engineering

Work experience Work experience yes Duration 3 months, 6–9 months

Locations • Republic of Ireland • Rest of world

Apply • online • email Closing date Ongoing

If you have the combination of technical aptitude and business acumen with a logical, problem-solving capability, we would like to hear from you.

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EMPLOYERS

Openet Search: gradireland employers

Contact Looking for career progression in a global fast-paced, innovative, cutting-edge technology business? At Openet it matters that you matter. We work hard to ensure that our people have jobs that challenge and make a difference as well as experiences that are fun and enjoyable. Who we are? Established in 1999, Openet has grown to become Ireland’s largest privately owned software company with our people located in 23 countries worldwide. We enable global telecoms service providers to make money through optimising their customer experience. Our customers include 7 out of the 10 largest telecom companies globally and we are proud to say that we deliver the most innovative and high performance telecom software for these businesses to grow and evolve. Openet solutions process more than 20 billion events and transactions every day, and do this across more than 330 million subscribers for more than 75 service providers worldwide. What you can expect? Based in Dublin you will be exposed to working in a global, fast-paced, customer-led organisation, with innovation at the core of everything we do. As a global company, our employees have opportunities to work and travel internationally. What we offer you! • Competitive salary, sign-on bonus and excellent benefits package • 12-weeks intensive, rotational on-boarding programme • Project-based assignments to underpin your on-the-job learning • Structured technical & professional development programmes • Opportunity to work on live projects alongside experienced colleagues • A structured career path designed to help you realise your potential • A mentor to guide you every step of the way

Brendon Bowe, Recruitment Manager Tel +353 (0)1 620 4639 Email [email protected] Web graduate.openet.com Social media Twitter: @Openet_People Instagram: @openet_people Facebook: Openet People LinkedIn: Openet

Jobs Type of work • software engineering • telecoms & IT Salary Competitive Benefits • paid private healthcare plan • subsidised monthly sports and social club activities • on-site canteen and free wednesday breakfast • complimentary Zest massages at work • structured wellness programme • up to 26 annual leave days • potential for annual bonus • Bike to Work Scheme • Tax-Saver Commuter Scheme • pension scheme with company contributions • life assurance • paid sick leave • free car parking Number of vacancies Open Degrees sought • computer science or software engineering related

Locations • Republic of Ireland • Rest of world

Apply • online

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EMPLOYERS

PwC Our Consulting and Risk Assurance Solutions (RAS) practices provide a variety of technology related services and expertise to our clients. We work with organisations to deliver technology enabled business transformation journeys. Join us to work on high-profile projects in Technology Strategy, Technology Delivery, Digital, Computer Forensics, Data Analytics, Cybercrime, Electronic Discovery and Information Management. The opportunity of a lifetime Your career is just that. Yours. You choose it. You live it. You make it happen. Opportunities are at the heart of a career with us. Opportunities to grow as an individual, to build lasting relationships and make an impact. We look for intelligent, enterprising, passionate people who will work with our clients to achieve success. The PwC Graduate prgramme offers the opportunity to start looking forward to enviable exposure, experiences and opportunities that will develop your leadership skills and shape your career for a long time to come. Collaborate on diverse projects with some of the world’s best-known brand names. Take on big business issues and complex commercial challenges. Boost the performance of all sorts of organisations. Work with and learn from experts while participating in best-in-class courses and workshops. We're committed to helping you master the skills that will set you apart from the crowd. By choosing a career with us, you’ll become part of over 2,000 people in Ireland across our offices in Dublin, Cork, Limerick, Galway, Kilkenny, Waterford and Wexford. You’ll also join a global network covering 157 countries and employing over 195,000 people worldwide. The opportunity to plan to choose your path When you choose one of our three business areas, you’ll learn and contribute more than you ever thought possible. We have graduate opportunities available in Advisory Consulting, Assurance and Tax. The opportunity to stand out We choose the best people from a wide range of backgrounds and degree disciplines with an interest in Technology. As well as academic excellence (we expect a minimum 2.1 degree) we’re looking for graduates who can build and maintain relationships, put themselves in others shoes and have a positive impact on the Firm, their clients and each other. We’re looking for talented graduates with the skill, drive and enthusiasm to succeed.

The opportunity to join the gradireland Graduate Employer of the Year 2016 Apply To apply online or for further details, visit our graduate website www.pwc.ie/graduate

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Contact Graduate Recruitment Team Tel +353 (0)1 792 8550 Email [email protected] Web www.pwc.ie/graduate Social media twitter.com/pwcirl_careers facebook.com/pwcirelandcareers youtube.com/pwcireland linkedin.com/company/pwc-ireland

Jobs Type of work • Business management • Consultancy • Financial services • Human resources • Internet and e-commerce • Network engineering • Project management • Software development • Systems/business analysis • Technical support • Cybersecurity • Strategy • Digital • Data Analytics Salary Competitive Benefits 22 days’ annual leave, paid overtime, enhanced study leave, sponsorship of professional qualifications, graduation day leave, on-site gym and fitness studio, Flexible Friday - 3pm finish on bank holidays and summer Fridays, firm discount programme and many more. Number of vacancies 290 Degrees sought We accept applications from all degree disciplines.

Work experience Work experience Yes Duration Up to 12 months

Locations • Republic of Ireland • Northern Ireland • Great Britain • Rest of world

Apply Closing date 19 October 2016 5pm

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EMPLOYERS

Workday Search: gradireland employers

Contact University Recruiting and Programmes Team Email [email protected] Web workday.com/dublincareers Social media twitter.com/workday facebook.com/workday linkedin.com/company/workday

Jobs Type of work • Application Development • Software Development • Security Engineering • Data Analytics • Product Management • Services and Support • UI Engineering • UX Design • Sales Benefits • Share Options • Private Healthcare • Life Assurance • Pension Scheme with Company Contributions • Gym Subsidy • Holiday Days: 27 • Charitable Donation Match Programme • Snack Programme • Cycle to Work Scheme • Taxsaver Commuter Ticket Scheme Degrees sought We accept applications from all degree disciplines

Work experience • Summer internships • Long-term internships

Locations • Republic of Ireland • Rest of the World

Start your future today Workday’s enterprise cloud applications for finance and HR are disrupting the global software industry. Our applications are infinitely flexible, extremely intuitive, and incredibly powerful. We have a 98% customer satisfaction rating, the highest of any major enterprise software provider. More than 1,000 organisations worldwide, ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday. In 2016, Workday was voted the #2 Best Place to Work in Ireland. We work hard, and we’re serious about what we do at Workday. But we like to have a good time too. In fact, we run our company with that principle in mind every day: one of our core values is fun. Make an Impact Every Day We are looking for inspiring new graduates to join teams that are on the forefront of driving the design and development of our applications. At Workday, you will: • Push the boundaries of design, security, and software development. • Work with new technologies, solve original problems and partner with companies globally. • Collaborate with legends in the industry and the brightest new graduates. • Take ownership, make an impact, and change the way the people work. Career Development with Generation Workday The next generation of talent will further fuel Workday’s success. This is why we actively seek the best and the brightest students and graduates to join Generation Workday, a career development programme uniquely designed to develop our future leaders. Launch your career with an opportunity that connects you to a strong network, enables you to do your best work, actively supports your career and places an emphasis on fun. Hear from Current Generation Workday Employees “Within the first few days as a graduate in Workday, I had meetings with Product Managers and Developers where we discussed projects that I would lead.” Emily Fink, University College of Dublin, Associate UX Product Designer

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“Workday offers many avenues for further training through both technical training and the Generation Workday Career Development Programme.”

• Online application and CV workday.com/dublincareers

Dean Reina, Dublin Institute of Technology, Associate Software Application Engineer “The support I received from the team during my internship was one of the main reasons I chose to return to Workday after graduation.” Cian Ellwood, National College of Ireland, Associate QA Engineer

Start your future today with Generation Workday 30 |

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EMPLOYERS

Hi, I’m Ayushi

I love a good challenge. And I’ve always enjoyed tinkering and playing around with maths and science. At Workday, I get to build technology that solves complex problems. And that’s what inspires me. The experience I am getting at Workday puts me on the fast track to becoming a leader in tech. And I love that I’m able to collaborate with likeminded professionals, including being a part of Workday’s Women in Tech group. Workday is all about revolutionising businesses with innovative technology —and so am I. Want to be a part of the revolution?

Graduate profiles

Ayushi Associate Software Engineer

workday.com/dublincareers gradireland.com/it

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EMPLOYERS

SIG Founded in 1987, SIG has grown from an options trading firm on the Philadelphia Stock Exchange to one of the world’s largest privately held financial institutions. Today, with offices around the world, we are recognised for our disciplined and quantitative trading approach and our leading-edge trading systems. Our European headquarters was established here in Dublin 16 years ago, and we now have over 400 employees working in Trading, Technology, Research, Operations, Compliance and Risk, Legal, Finance, and HR. Technology at SIG is at the forefront of our operation. Requiring leading-edge and innovative use of technology, we are a leading force in applying technology to trading. At SIG, our people enjoy working on highly complex in-house software running on the latest platforms available, solving a myriad of challenges to further our growth. With a flat structure and a collaborative environment, our people continue to grow and learn throughout their careers as ever-shifting market demands change the nature of our environment. As both our European trading floor and technology teams are based together, there is a fast-paced environment designed to facilitate rapid application development and deployment. Graduate Opportunities Students studying Computer Science or IT related courses, with a genuine interest in technology and solving unheard of technical problems, and an exceptional analytical and technical mind, are invited to apply for the following programme: • Technology Associate Programme – Design, build, maintain, and support event-driven systems that are fundamental to success in the changing marketplace. Participate in classroom sessions and technical rotations, working with experienced engineers on the development, delivery, support, and enhancements of our trading systems and infrastructure. The core component of the Technology Associate Programme includes a three month visit to our global head office in Philadelphia.

Graduate profile

Name Deirdre Meehan Position Technology Associate Education BEng Computer Engineering, Trinity College Dublin I joined SIG as part of the Technology Associate Programme, as I was interested in pursuing a technical role and I had heard that the work carried out in SIG is of a technical nature, so it seemed like a good fit. I had also attended a SIG talk on campus and got the impression it was a cool company to work for. The types of questions asked in the interview focused on the technical side of things, which reinforced my initial impression. I liked that that focus appeared to be less on discussing ideas and more on executing them.

Search: gradireland employers

Contact Human Resources www.sig.com/careers Tel +353 (0)1 802 8000 Web www.sig.com

Jobs Type of work • financial services • IT Benefits • bonus • on-site gym • fully subsidised canteen • relaxed dress code • education assistance programme • discounts and deals on local services • private healthcare • non-contributory pension scheme • life assurance Number of vacancies 30 Degrees sought • actuarial mathematics • computer science and IT • engineering • finance and accountancy • science and mathematics

Work experience Work experience Yes Duration 3–12 months

Locations • Republic of Ireland

Apply • CV & letter • online

Everyone was really welcoming when I started; there was no such thing as a stupid question. My educational background is a little different to the others on my team as I did two years of general engineering, but I’ve never felt left behind or isolated even a little bit. Everyone is just genuinely nice and the work is interesting; I actually get to do programming every day. Also the board games at lunch are fun! If you want a technical role where you will be using skills you learned in college every day and want to get a lot more in-depth knowledge about certain areas of computer engineering, this is definitely the place to be. The role allows you to be flexible and responsive in your work; for example, you don’t have to wait weeks on end for permission to fix programming errors. Also, if you’re the type of person who likes decisions to be made with logic and clear reasoning to be demonstrated when working, SIG is for you. 32 |

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PRESENTS

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Fast Data. Financial Domain. Flourish. Develop. Focused. Determined. Fabulously Dapper. Family. Diaspora. Foreign Destinations. Future Delivered. FD stands for lots of things. It stands for incredible opportunities. It stands for working with cutting edge technology across almost all industry sectors. It stands for processing big data, fast. It stands for a career that will build consultancy experience and technical knowledge from day one. 7IEVGL*MVWX(IVMZEXMZIW'EVIIVWERH½RHSYX[LEXIPWI[IWXERHJSV

www.firstderivatives.com