GMS Global Monitoring Server

GMS Client User's Guide

Transportation Solutions

GMS Client User's Guide © 2014 Emerson Climate Technologies - Transportation Solutions All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document.

Manual version:

4.2.1 Document Revision Record

Rev.

Date

Responsible

Description

1.0

2010-12-21

Hans Peter Lund

Original revision

1.6

2012-03-20

Hans Peter Lund

Updated for ver. 2.4

1.7

2012-09-17

Hans Peter Lund

Updated for ver. 2.7.2

1.8

2013-08-16

Hans Peter Lund

Updated for ver. 2.7.5

1.9

2013-10-31

Martin Christiansen

Updated for ver. 2.8.0

1.10

2013-12-14

Martin Christiansen

Updated for ver. 2.9.0

1.11

2014-02-12

Martin Christiansen

Updated for ver. 2.10.0

1.12

2014-05-06

Martin Christiansen

Updated for ver. 2.11.0

1.13

2014-06-13

Martin Christiansen

Updated for ver. 4.2.1

PDF created: 13-06-2014 in Aarhus, Denmark by Emerson Climate Technologies Transportation Solutions Axel Kiers Vej 5A 8270 Højbjerg Denmark Phone: +45 7023 4444 Fax: +45 7023 6044 [email protected] www.proacttransport.com

Contents

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Table of Contents Part I Introduction to the Global Monitoring Server

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1 Contact ................................................................................................................................... information 6 2 Starting ................................................................................................................................... and Logging In 6 3 Using ................................................................................................................................... the GMS Client 8 4 Using ................................................................................................................................... and understanding the map 8

Part II Containers

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1 Container ................................................................................................................................... search 13 2 Container ................................................................................................................................... views 15 3 Container ................................................................................................................................... Reports 18 Firm w are ......................................................................................................................................................... Report 19

4 Detail ................................................................................................................................... View, Containers 22 5 Remote ................................................................................................................................... commands 29 6 Trend ................................................................................................................................... view 37 7 Notes ................................................................................................................................... 38

Part III Gensets

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1 Genset ................................................................................................................................... search 41 2 Genset ................................................................................................................................... views 43 3 Details ................................................................................................................................... View, Gensets 47

Part IV The ProAct Transport "Container Status" mobile web site

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1 Logging ................................................................................................................................... in to the "Container Status" web site 53 2 Specifying ................................................................................................................................... the container to look up 54 3 Inspecting ................................................................................................................................... current status 55 4 Inspecting ................................................................................................................................... temperatures and other values 56 5 Displaying ................................................................................................................................... the container on a map 57 6 Initating ................................................................................................................................... a defrost proceure 58 7 Refreshing ................................................................................................................................... temperature and value readings (Get Status) 59 8 Accessing ................................................................................................................................... the web site from an alarm/event email 60

Index

© 2014 Emerson Climate Technologies - Transportation Solutions

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GMS Global Monitoring Server

Introduction to the Global Monitoring Server

Transportation Solutions

Introduction to the Global Monitoring Server

1

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Introduction to the Global Monitoring Server Welcome to the GMS Client The Global Monitoring Server is the name of a system of database servers that day and night, 365 days a year, receive information from hundreds of thousands of reefer containers and gensets world wide on hourly and event driven basis. The GM S C lient is the name of the web site by which authorised internet users can inspect the data from the Global Monitoring Server. With the newest generation, authorised users can even make remote changes, such as changing setpoints in containers, provided that the pre-conditions 5 regarding data restraints are met. Welcome to the User's Guide Welcome to the GMS Client User's Guide. This User's Guide deals with both containers and gensets. Depending on your specific user rights you may only see and deal with one of these categories. In some common topics we use the word "container(1)" only, for easier readability. In these cases you will notice that In the online help version, the word "container" appears as a link. You can see a note in the tooltip or by clicking the link. In the PDF (/printed) version, the word "container" is coloured and appended by a number, eg. (1), which refers to a sub-topic footnote (see example a few lines below). The GMS Client appears in a number of "skins", that is, the company logo and the use of colours can differ from one shipping company to another; however, all these "versions" work exactly the same way, and are therefore fully covered by this common manual, in which the screen shots relate to the Emerson Transportation Solutions skin. The Guide is available in two versions: An online help, which can be opened by selecting the "Help" command in the left side of the GMS Client. A print-friendly PDF-file comprising the entire online help. (1) The description here is v alid for both containers and gensets.

Container and genset data restraints Whether a certain container or genset is able to show up in the GMS Client depends on the communication equipment on the unit. For containers there are also great differences in the amount of available data. A ge nse t can only appear in GMS Client if it is equipped with an SG+/ComPosIt or a similar controller with communication unit. Also it must be within reach of a mobile network 6 to be able to communicate. A cont a ine r will appear in GMS Client in either of the following cases: It is equipped with an RMM+ modem or similar and is within reach of a mobile network 6 . An extended set of data will normally be available in this case. Also it is in this case only that the container is able to receive remote commands from the GMS Client. It is located in a terminal or on a ship equipped with a REFCON system, provided that the REFCON system is in fact able to transmit data to the GMS. When the container's data was reported by REFCON, the amount differs: If the container just was reported by the Planning System (manifest) and no live data is available, a very small amount is available. If live data was typed in by hand (via the hand-held RDC or similar), a varying amount of data is available, but normally small.

© 2014 Emerson Climate Technologies - Transportation Solutions

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GMS Client User's Guide If live data was received via Power Cable Transmission or similar, a high amount is normally available. About mobile networks In this manual we use the term mobile ne t work about any mobile phone system capable of transmitting data using any of the standards (eg. GPRS or UMTS) supported by the communication equipment mentioned above. Reservation regarding alarm text strings Please observe the following: Emerson Climate Technologies makes reservations regarding the alarm text strings attached to the controller generated alarms. Emerson Climate Technologies cannot guarantee that these text strings are correct and clear. Please consult the controller manufacturer's manual to be absolutely sure what is the correct alarm text. The alarm text strings shown in the GMS Client were informed by the controller manufacturers. Emerson Climate Technologies has made great efforts to ensure that each text string is true. Possible divergences could for example be due to controller changes that have not yet been updated in the GMS Client.

1.1

Contact information About us The Global Monitoring Server and the GMS Client applications were developed and delivered by: Emerson Climate Technologies Transportation Solutions Axel Kiers Vej 5A, 8270 Hoejbjerg Denmark. Phone: +45 70 23 44 44 Fax: +45 70 23 60 44 E-mail: [email protected] www.emersonclimate.com/Transportation_Solutions www.myREEFER.com

1.2

Starting and Logging In Starting the GMS Client To run the GMS Client, you must have a PC equipped as shown in Hardware and software requirements 7 below. Please proceed as follows: 1. In your browser, enter the following URL: gms.myreefer.com (do not prefix by www or anything). 2. Wait for the application to be downloaded - you will see the waiting cursor in the mean time:

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Introduction to the Global Monitoring Server

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Logging in When the Login prompt appears, type in your Login User Name and Password and then hit Enter or click OK.

Note that the password is case sensitive (the User name is not). Check "Remember me" for easier login in the future. Now the GMS Client start page appears, see separate topic

8

.

Hardware and software requirements To be able to use the GMS Client, your PC must be equipped as follows: Element

Requirements

Recommendations

CPU, harddisk, keyboard, mouse

A newer, relatively powerful standard PC, labtop or desktop.

Screen

A screen size higher than 19' and a similar high resolution.

Memory

Depends on Windows version, use copious amounts.

Operation system

Microsoft Windows is required in one of the following versions: XP Professional Service Pack 3. Vista, any version, newest service pack. 7, any version, newest service pack. 8, any version, newest service pack. Desktop mode only.

Browser

Microsoft Internet Explorer 8 or similar.

Microsoft Silverlight

Is automatically downloaded in required version if not already present.

Internet connection

Speed minimum 1 Mbit/s, latency maximum 300 ms

© 2014 Emerson Climate Technologies - Transportation Solutions

Speed at least 4 Mbit/s, latency less than 200 ms

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1.3

GMS Client User's Guide

Using the GMS Client Overview This topic describes in general how to use the GMS Client. The start picture As soon as you have logged in

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to the GMS Client, the following picture appears:

The GMS Client user interface is divided into three panes: The heading pane - being the broad horizontal border at the top - includes the company logo, the system name and a few settings. Also it indicates the universal time (UTC), being a vital reference when you deal with logs from world-wide geographical locations. Note that it is normal that the indicated UTC time differs from the time shown in the taskbar on the local PC, or similar. The selection pane - being the wide vertical border to the left - is where to select which main view to work with. The content pane - being the larger light area lower right - is where information is shown and you work with the containers or gensets. The content pane The content pane can include one, two or three views at a time. The first view is the one you select in the selection pane. Only one view can be expanded at a time. For the one or two that are collapsed you can only see the heading. Click the heading bar of the view to expand it.

1.4

Using and understanding the map Deciding whether to use the map You can have containers' and gensets' position indicated on maps by checking the checkbox upper right in the GMS Client:

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Introduction to the Global Monitoring Server

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It is a company setting whether "Show map" is checked as default, changeable in the GMS Client Administration tool. Map copyright statement The GMS Client uses a licensed, global map to allow you to visualise the exact positions of RMM + equipped containers and SG+/ComPosIt equipped gensets. The map data and the map viewer are copyright by OpenStreetMap contributors, CC-BY-SA. You may read more at www.openstreetmap.org and www.creativecommons.org. Maps in list views Within list views (such as the Condition View), all containers(1) on the list that have known positions are shown on the map:

As standard, the container(1) ID is shown for each individual container(1), however, when a number of containers(1) are on almost the same position, and the map is zoomed out, you will see a single marker showing the word "Group" followed by a number. When you zoom in sufficiently, the "Group" marker will be replaced by individual container(1) ID markers. You can move your mouse over an individual marker and have a tooltip displayed showing a few essential data. Note that the indicated latest recording date and time is UTC. Also you can click an individual marker. This will highlight that specific container(1) in the list view, but only if it is found on the already displayed page. Maps in Detail View Within the Detail View, the selected container(1) is shown on the map by a container symbol if it's position is known:

(1) The description here is v alid for both containers and gensets.

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GMS Client User's Guide "Snail tracks" in Detail View If the selected container(1) has been moved within the selected time period (see Containers History Log 25 and Gensets History Log 49 ), it's moving path is indicated as a "snail track" in the map:

Each dot in the snail track represents one recording from the container(1) . If the container(1) did not move between two recordings, only the latest recording is shown. Note that if a container(1) has been moving along the same path more than once in the selected time period, the dots from the different trips will be mixed. To avoid this you need to change the starting date and/or the end date. As illustrated above, you can move your mouse over a dot and have a tooltip displayed showing a few data from that specific recording. Note that the indicated recording date and time is UTC. Also you can click a dot. This will highlight that specific recording in the History Log, but only if it is found on the already displayed page. Symbol colours The various container(1) symbols shown on the maps are coloured as follows: Colour

Explanation

(red)

The container(1) , or at least one of the containers(1) in the group, has one or more alarms according to the latest received information.

(grey)

The container(1) has no known alarms, and it is Off according to the latest received information. If a group: No container(1) in the group has any known alarms, and at least one container(1) in the group is Off according to the latest received information.

(green)

The container(1) has no known alarms, and it is On according to the latest received information. If a group: No container(1) in the group has any known alarms, and all containers(1) in the group are On according to the latest received information.

(1) The description here is v alid for both containers and gensets.

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Introduction to the Global Monitoring Server

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Tips The GPS co-ordinates lower left show the position of the locality on the map pointed to by the mouse cursor - hence it is not the position of the unit. Notice the map scale indication (lower right in both above examples). Move the map by dragging with the mouse. Zoom the map by using the mouse wheel - zoom in by turning the wheel in upwards direction, and vice versa.

© 2014 Emerson Climate Technologies - Transportation Solutions

GMS Global Monitoring Server

Containers

Transportation Solutions

Containers

2

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Containers Overview Unless you are only permitted to see and work with gensets, a number of container pictures are available. In the selection pane 8 , these are organised under the "Containers" main entry. You would select the "Containers" entry in order to search containers.

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for one or more specific

You would select any of the sub-entries to open dedicated lists. These are described in common in the Container views 15 topic. In any of these pictures, you can select a specific container and work with this in the Detail View 22 .

2.1

Container search Overview Use the Containers view to find a specific container or a specific set of containers. Click "Containers" in the selection pane to get the view:

Container Search modes You can search in two different modes: General S earch and S pecific search. General search: This search mode finds containers which have reported data to the Global Monitoring Server recently (default: Within the last 28 days). In this mode you are allowed to search using an em pty or partial search string (see below), which may (and often will) result in multiple containers being found: If multiple containers are found, they will be listed in the Search Result view below, where you can double-click a specific container in order to have its data displayed in details (in the Details View) If only a single container is found, it will be displayed in the Details View immediately. If you look for a specific container, and that container is not included in the result set, you may enlarge the specified time interval and search again. You enlarge the time interval by entering a larger number of days to look back in time, or, by removing the limiting check mark all together. However, enlarging the time interval may severely impact search time.

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GMS Client User's Guide Specific search: This search mode will find date lim ited data for one, specific container, that you specify. When selecting Specific Search mode, the check box and "days back" figure change to time limiting date fields instead, like shown below. You may edit the date fields manually, or, you may click the calender symbols next to the date fields in order to select time limiting dates of interest. Note, that when using Specific Search, you m ust specify the full nam e of the container to search for, i.e. all four letters and seven digits. If the container is found, the display immediately changes to Details View where the container's data for the selected date interval is shown.

The container search string You use the Search string to look for a specific container or a set of containers. Type the entire container ID to find a specific container. You are free to use lower or upper case letters. If allowed to use a blank or partial search string you can select a set of containers that have certain characters in the container ID in common. You may use the % (percentage character) as wild-card. Here are a few examples: Search string

Description

TSTU

Finds all containers with that container ID prefix.

st

Finds all containers with container IDs that include the characters S and T in succession and in that order. This could, for example, be all TSTU and STMU containers, but not SMTU or TSMU.

57

Finds all containers with container IDs that include the characters 5 and 7 in succession and in that order.

SU%57

Finds all containers with container IDs that fulfill the following rules: The ID must include all the characters S, U, 5, and 7, in that order. S and U must be in succession. 5 and 7 must be in succession. Examples of hits: TOSU5701021, SUQU5577098. Examples of non-hits: SOQU5577098, TOSU0507511.

5%7%1

Finds all containers with container IDs that fulfill the following rules: The ID must include all the characters 5, 7, and 1, in that order. Examples of hits: TOSU5701021, SUQU5571098, XXXU5000071. Examples of non-hits: SOQU5577098, TOSU0151075.



Finds all containers with no regard to container ID.

Searching by Location If you select a specific REFCON system in the "Location" drop-down box, your search will be limited to containers for which data has been updated via that REFCON system in the selected

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers

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time period. Searching by Geozone If you select a specific geographic area in the "Geozone" drop-down box, your search will be limited to containers for which the GPS coordinates are known and data has been updated while in that geozone in the selected time period. In practice you will only find containers equipped with RMM+ modems or similar. You (or your company's administrator) set up geozones in the GMS Client Administration tool. Select "Anywhere" to have the search ignore the geographical location. Select "Within any Geozone" to have the search ignore containers in transit and containers with unknown GPS position.

2.2

Container views Overview In the selection pane upper left in the GMS Client Start picture container views: View name

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, you find a number of

Description

Updates

Condition View

Provides an overview of containers and their most important condition parameters, such as temperatures.

Click "Refresh"

Alarms View

Provides an overview of containers with alarms. Containers Every 60 that have no known alarms are not included in the list. seconds

Equipment View

Provides an overview of the containers' controller software Click "Refresh" version, allowing you to check if the software is up-to-date. Also it includes other information not directly related to the cargo.

Malfunction View

Provides an overview of the containers where the modem has lost the connection to the Controller, or the container ID is missing in the controller. In both cases the indicated container ID starts with "LOSU" or "RMMU" (or a few other prefixes, all indicating an error condition).

Click "Refresh"

Tasks View

Provides an overview of the latest tasks issued on containers, a task being caused by a user executing a remote command 29 .

Click "Refresh"

These views all work the same way, as they list certain containers with one container a row, and they display selected information for each container in columns. Also the view attempts to show each container's position on the map if so selected 8 :

As indicated in the table above, the Alarm View is automatically updated. The Refresh button lower left does in this case show the number of seconds remaining before the next automatic update occurs. For all other views you need to click the Refresh button.

© 2014 Emerson Climate Technologies - Transportation Solutions

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GMS Client User's Guide To open the Detail View

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, double-click anywhere in the row of the desired container.

Exporting data from the view Click "Export to Excel" to have the contents of the present view saved in Microsoft Excel format:

Having clicked "OK", you might get a file download security warning. Accept by clicking OK. In the "Save As" window, choose the location and file name for the exported file. Having not checked "Include Historical Data", the result is an Excel-file with one sheet with the current data of the selected containers, organised in columns similar to the columns in the selected list view - in other words, in fact a copy of the current view. If you check "Include Historical Data", you may select a date range - as default it is 30 days back. The resulting Excel-file will then contain a second sheet, listing the historic recordings of the first container in the necessary number of rows, then the next container, etc. Note that the export might fail in case of very large amounts of data. In such case you could try applying a filter (see below) or limiting the historical date range to exclude rows that are not required. Sorting order and Filtering As standard, the view is sorted reverse chronologically when opened, that is, the most recently updated container is shown first. In most of the views you can change the sorting order by simply clicking a column header. The listed containers will then be shown in alphabetical order according to that column. You will see that the header gets emphasized with a very small triangle indicating whether the sorting is A..Z (triangle pointing downwards) or Z..A (triangle pointing upwards). You can only sort by one column.

Further it is, for selected columns in selected views, possible to define a filter. To do so, click the special symbol in the column header: Clicking it makes the following dialog box appear:

Note that having applied a filter, an asterisk appears in the column header like this:

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers

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You can apply filtering to more columns at the same time. You can combine it with sorting order selecting, even by another column. Columns The available data columns depend on the view. Column fields may be empty because of the controller type. The following table describes some of the possible columns: Column name

Description

Container ID

The first column is fixed, identifying the containers even when scrolling horizontally.

No. of Alarms

The number of alarms on the container according to latest received information.

Last Comm.

The UTC date and time when the data in the row was recorded, according to the clock running in the monitoring source(*).

Critical, NonCritical, Warning

These columns show the number of critical alarms, of non-critical alarms and of warnings, respectively. The alarm categorisation depends on the controller type and on the owner's decisions, made in the Administration module.

Last Alarm Created

The UTC date and time when the newest alarm occurred, according to the clock running in the monitoring source(*).

Last Alarm Text

The description of the newest alarm, if any.

Alarms

"Yes" if there is one or more known alarms on the container according to latest received information.

Power

Shows if the container was connected to mains power according to latest received information. "ON" means that it was connected. "OFF" means that it was not connected. "ON to OFF" means that mains power was disconnected at the time of the recording. "OFF to ON" means that mains power was connected at the time of the recording. For certain controller types, a third power status can occur: "Inactive" means that the container (and thereby the modem and the controller) is on mains power, but the refrigeration unit has been turned off, normally by a soft switch in the controller's display.

Location

Where the container is or was situated according to latest received information. Examples: The name of the ship or terminal. The geozone. "In Transit" means that the position is known, but it is not within a ship, a terminal or a defined geozone. "Unknown" means that the position is unknown. See also Notes regarding Position/Location/GPS fields

38 .

Actual °C

The actual temperature setpoint according to latest received information.

Supply °C, Return °C,

Measured values.

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GMS Client User's Guide Column name

Description

Humidity etc. Ctrl. Type (or just Type)

Controller type - maker and version.

Ctrl. SW

Controller software version.

Issued date

The date and time when the command was submitted.

Command Type

Which command was submitted.

Status

The current state of the command task.

Pending

True if the command is being executed at the moment. False if it has completed, failed or has not yet started execution.

Smart PTI Enabled

Reads "True" when Smart PTI is enabled. If disabled or not available, the field is blank.

Smart PTI

Reads "Passed" when Smart PTI has completed.

Last Smart PTI If Smart PTI enabled: Date/time of last completed Smart PTI. Run Smart PTI Obsolete

If Smart PTI enabled: Date/time when smart PTI is/was no longer valid.

Last PTI Ended Date/time when last PTI ended (no matter the outcome). RMM+ SW

Version of application software in RMM+.

RMM+ FW

Version of base software in RMM+.

RMM+ IMEI No. Unique ID of SIM card in RMM+. Default PCT ID

The factory "container ID" that will be used in Power Cable Transmission if the correct container ID has not been entered or is not available, typically due to broken connection between modem and controller.

(*) The "monitoring source" can be a REFCON system, an RMM+ or other systems or devices delivering data to the GMS.

2.3

Container Reports Overview The "Container Reports" section is a new section in the main menu, and it contains a number of reports that can be displayed on the screen right away. Currently there is only one such report, the "Firmware Report". See next topic.

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers

2.3.1

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Firmware Report Overview The aim of the Firm w are Report is to provide the user with an easy overview over the firmware versions running in the fleet. The term Firm w are is the conceptual name of software that runs inside an electronic device (such as a container controller). Controller makers regularly issue new versions of their firmware in order to continually improve performance and fix errors. Hence, it might be very important to always use the newest available firmware for any controller type in operation. This report achieves the overview by having the system calculate and show a number of pie charts, each chart showing the firmware distribution for one particular container controller model. The report includes data for all containers that have reported data to the Global M onitoring S erver (GM S ) w ithin the last 120 days (approx. 4 month). You bring up the Firm w are Report by clicking the "Firmware Report" menu item located in the left menu:

This brings up a picture similar to this:

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GMS Client User's Guide

The "overall" pie chart (the grayscale one at top) The topmost pie chart (the one in grayscale colors) is special. It shows the overall distribution of containers based on their make only. You may get a more detailed view by clicking the "Show individual models" check box below the chart. By default the pie slices are all unlabeled, but, if you move the mouse pointer on top one of the rows in the data table, the corresponding pie slice is immediately highlighted and labeled for easy reading. Note the "" category. This category represents all containers for which the make of the controller is not (yet) known. This may be because no modem is available (through which to get the information), or, because the modem was never (so far) in touch with a monitoring system that reports data to the Global Monitoring Server (GMS).

The firmware distribution pie charts (the colored ones below)

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers

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Below the "Overall" pie chart you find a number of colored pie charts - one for each of the controller models present in the fleet. Each slice in one such pie chart refers to one specific firmware version for that particular controller model. The data grid to the right of the chart shows the exact number of containers running each specific firmware version, the newest one being listed topmost. If there are more than eight different firmware versions in operation for one specific controller model, only the seven largest of these are shown. All remaining (and smallest) ones are then grouped together into a common slice named "". In that case there will always be a check box labeled "Expand " below the pie chart. You can click that check box in order to get all details displayed if you want. Note, that even if a given container's controller make is known, the firmware version running in that controller may still be unknown (if the firmware version has never been reported to the GMS). This is why there is often a minor "" category present in the colored charts too.

The "Refresh" button At the bottom of the picture you find the "Refresh" button:

The firmware report is automatically recalculated each time you start the GMS Client application. However, if you think the information may have changed since then, you can anytime make the firmware report be recalculated by clicking the "Refresh" button. Recalculation takes only a few seconds.

The "Export to Excel" button Next to the "Refresh" button you find the "Export to Excel" button:

© 2014 Emerson Climate Technologies - Transportation Solutions

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GMS Client User's Guide Click this button to produce an Excel file telling about exactly which individual containers (Container IDs) run which specific firmware versions. Use the generated file to determine precisely which individual containers should be updated with newer firmware. The Excel file produced contains one work sheet (tab) per controller model (i.e. one sheet per colored pie chart). Each worksheet contains three parts of data: - A list of all individual containers of this model (and the firmware version they run) - sorted by the firmware version (newest at top). - A sum m ary table and - A pie chart (same as the corresponding on-screen pie chart.) Example:

2.4

Detail View, Containers Overview The Detail View provides all available information about a specific container, and gives access to the commands that you can submit for the container.

The different parts of the Detail View sketched above are described in the following.

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers

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Note that the Data part has five tabs, described separately below. Common to these tabs is the Refresh button. Only the Tasks list is automatically updated every 60 seconds as indicated in the tab header, for all the other tabs you need to use the Refresh button. Heading The Heading bar of the Detail View includes the following information:

The Online status can be any of the following: Symbol

Colour

Explanation

Green

The container is online by mobile network 6 . You can probably have a command executed without significant delay.

Red

The container is offline. If you give a command, it will be queued until the container gets online or until timeout.

The Alarm status can be any of the following: Symbol

Colour

Explanation

Green

The container has no known alarms.

Red

The container has one or more alarms. These can be inspected in the Data part.

Container Identification Upper left in the Detail View, the container's controller is identified, if possible:

Current Info Upper right in the Detail View you can watch parts of the latest information received from the container:

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GMS Client User's Guide

In general, the Location is the overall and the Position is the exact geographical position of the container, if known: Location options

Related Position options

Comments

S hip's nam e

Bay/row /tier location

The container is on a ship on the shown location.

T erm inal's nam e

C ontainer's location in term inal's stack plan coordinates

The container is on a terminal on the shown location.

Geozone nam e

Postal address Unknown

The container is within a predefined geozone area (customer specific). If reverse geocoding of the GPS coordinates defines a valid postal address, it is shown, otherwise you read "Unknown".

In Transit

Postal address Unknown

The container's GPS coordinates are valid, and it is not on a ship or terminal (as far as known), and it is not in a predefined geozone (customer specific). If reverse geocoding of the GPS coordinates defines a valid postal address, it is shown, otherwise you read "Unknown".

Unknown

Unknown

The container's GPS coordinates are not known.

See also Notes regarding Position/Location/GPS fields

38

.

Commands The Commands are described in a separate topic

29

.

Analysis The Analysis section contains two buttons, like shown below:

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers

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Click the "Trend Curves" button to have the History Log shown graphically, see separate topic 37 . Click the "Export" button to have the History Log saved as a separate file on your PC. You will be asked of which format your want for your file, and you can choose between Excel and KM L: Excel: This is the Microsoft standard format for tabular data. The system suggests a name for the file that indicates both the name of the container and the starting end ending dates of the data contained, for example "CIMU1234567_2013-03-07_2013-04-24.xlsx". This example indicates that data originates from the container CIMU1234567, and that it concerns data for the period March 7 to April 24 2013. You must have Microsoft Excel installed to view the contents of the file. KML: This format enables the container's "GPS snail track" to be viewed in Google Earth as a series of points on a map. Also here the system suggests a file name composed in the same way as for Excel files (but this time ending with .kml). When you hover the mouse cursor over one of the points on the map in Google Earth, a set of container data is displayed that corresponds to the time when the container was located at that exact position. Refer to external documentation on Google Earth's home page on how to upload and use .kml files with Google Earth.

Map The Map is described in a separate topic

8

.

Data: History Log Select the "History Log" tab in the lower part of the Detail View to get a list of the recorded data for the container.

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GMS Client User's Guide The History Log lists all available data recorded by the Global Monitoring Server in the selected time range. The Log combines time scheduled recordings and event driven recordings. Scheduled recordings occur once an hour as standard. In case of any of the events listed in the following table, an extra recording will appear in the list. Event

Description

New alarm

Whenever the controller releases a new alarm, this causes an extra recording.

Setpoint change

No matter if the setpoint is changed from the controller keypad or from remote, a changed setpoint causes an extra recording.

Power on/off

Whenever the container is connected to or disconnected from mains power, this causes an extra recording.

The time range can be selected just above the list: Change the Starting Date and/or the End Date and then click "Refresh". The available data columns depend on the controller type. The following table describes some of the possible columns: Column name

Description

Date

The UTC date and time when the data in the row was recorded, according to the clock running in the RMM+ at the container, or in REFCON if the container is not equipped with RMM+.

Alarms

The number of alarms on the container according to latest received information.

Power

Shows if the container was connected to mains power according to latest received information. "ON" means that it was connected. "OFF" means that it was not connected. "ON to OFF" means that mains power was disconnected at the time of the recording. "OFF to ON" means that mains power was connected at the time of the recording. For certain controller types, a third power status can occur: "Inactive" means that the container (and thereby the modem and the controller) is on mains power, but the refrigeration unit has been turned off, normally by a soft switch in the controller's display.

Defrost

"Yes" means that defrosting was running according to latest received information. If the field is blank, defrosting was not running, or such information is not available from the controller.

Data: Alarms Select the "Alarms" tab in the lower part of the Detail View to get a list of the current alarms for the container.

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Containers

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The time range is irrelevant for this list, but still you can use the Refresh button to have the list updated. Please refer to the controller manufacturer's documentation for further information about the alarms. Please be aware of the reservations 6 regarding the alarm texts. Data: Tasks Select the "Tasks" tab in the lower part of the Detail View to get a chronological list of the pending and historic tasks, that is, a list of the results of all commands that have been submitted for the container within the selected time range.

Each individual row in the Tasks list shows the latest state of a submitted command: Column name

Description

+ symbol

See below

Updated

Date and time when the shown Status was obtained.

Command Type

Software-technical name of the submitted command.

Status

The Status of a task can be one of the following: Pending: The server awaits that it is technically possible to send the command to the container. In this case you can use the Cancel button to dismiss the command (see example below the table). Timed out: The command was not carried out, as it was "pending" for more than the allowed time - no more will happen to this task. Failed: The command was executed, but the feedback from the container showed that it failed, or there was no feedback - no more will happen to this task. AwaitingConfirmation: The command was executed, and the server now waits for feedback from the container. Completed: The command was executed successfully according to feedback from the container - no more will happen to this task. Aborted: The command was aborted by a user before it completed.

Value

Textual description of the submitted command.

Timeout

The date and time when this command will be given up if not completed or failed before.

Updated by

The user submitting the command.

C olum n next to When relevant, buttons appear in this column as follows: above In case of a completed RetrieveDataLog command, a button is shown allowing you to save the datalog as a file. Note that you need the LogView

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GMS Client User's Guide Column name

Description program to read the file. In case of a pending command that has not yet been transmitted to the RMM+, a button is shown allowing you to cancel the command (see example below). In case of a completed or failed FlashLoad command, a button named "100" is displayed.You cannot do anything with this button, so just disregard it(!).

The row can look as follows when a command is queued: Notice the + symbol in the leftmost column. You may click this symbol to have details shown regarding the individual task:

The task details list shows in reverse chronological order how the command did proceed / has proceeded so far. Data: Connectivity Select the "Connectivity" tab in the lower part of the Detail View to watch the following time data, relevant to the RMM+ modem only: Label

Explanation

Last contact

Date and time when information was last exchanged with the RMM+.

Last connect

If container is online: Data/time when it went so. If container is offline: Not used / updated.

Last disconnect

If container is offline: Data/time when it went so. If container is online: Not used / updated.

Expected wake up time

When container is powered off: The date and time when the RMM+ modem will shortly turn on the next time. Normally it does so once every 24 hours. When container is powered on: Not used / updated.

Data: Equipment Select the "Equipment" tab in the lower part of the Detail View to display the container's equipment data.

For explanation of the columns, see Container views

17 .

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Containers

2.5

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Remote commands Overview In the Detail View

22

a number of command buttons are found:

As indicated, a number of command buttons (and sometimes all of them) may be disabled (grayed out). The commands will all be disabled if: the container is not equipped with an RMM+ modem, or you do not have the rights to submit commands (can be changed in the Administration module), or the real container ID is unknown, meaning that you read the factory default letters "LOSU" or "RMMU" (or other factory default letters) instead of the true container ID. If not blocked by one or more of the conditions above, there may still be a number of disabled buttons, because the availability of each command also depends on both the controller model and the modem software.

General command execution To submit a command, proceed as follows: 1. From the Search view 13 or one of the container views 15 , select the specific container that you need to deal with. 2. Watch the Detail View heading: Make totally sure that the container ID is correct! 3. Click the desired command in the Detail View, for example "Change Setpoint". 4. Make possible selections in the command specific dialog box, for example, choose the new setpoint. 5. Select OK You may now see a dialog box like this:

meaning that it is checked once more if the container is online. If the container is offline, the command is queued and will be pending until the container gets online or until timeout. If the container is online, still the command might not be executed immediately - see more details below.

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GMS Client User's Guide Command signal path When working with commands you should be aware of the signal path:

From you submit a command till you see the Completed status there are many steps: Step

Action

Comments

1 Command to server

The delay on the Internet connection is usually very small. At the Global Monitoring Server, the command is always queued. If no other commands are pending, and the RMM+ is online on a mobile network 6 , the command leaves the queue almost immediately and is sent; in other cases the command status can be "Pending" for a long time, in which case it is aborted if exceeding the duration time 31 .

2 Command to RMM+

The delay on the mobile network can be small, but also it can be larger, in case of poor signal coverage. If there is no connection at all, the command is pending at the server as described above. In fact what happens is that the Global Monitoring Server tries sending the command. The mobile network attempts to get the message through. If this is not possible, it will give up after some time and report "failure" to the Global Monitoring Server. This will then try over and over again until either success or the max. number of retries 31 or the duration time is reached. In the latter case, the command is aborted.

3 Command to controller

Depending on the type of command, the following happens at the container: Setpoint change or the like: The RMM+ immediately passes the command to the controller, and then reads the relevant data record from the controller. A feedback message is sent saying "OK" if there is a match, and "Failure" if not. Retrieve log: The RMM+ normally keeps a copy of the datalog in it's internal memory, as it continuously retrieves this in order to provide a fast response. Therefore the datalog is normally returned immediately to the server. Note that the RMM+ is not able to update the copy while the container is without power, in which case the log until power off is returned. Upload software: The RMM+ buffers the uploaded software file, which normally goes rather fast. Then it uploads the file to the controller, which can be a very time consuming process, maybe half an hour. At the end, "OK" or "Failure" is returned to the server.

4 Feedback to

As described above, the RMM+ always attempts to send a

© 2014 Emerson Climate Technologies - Transportation Solutions

Containers Step

Action server

5 Recording on server

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Comments feedback to the server, either immediately or after some time. It can happen that the mobile network connection is lost in the mean time, in which case the feedback is stored and will be sent as soon as the connection has recovered. The Global Monitoring Server logs the feedback and the possible data it contains, and updates the task status.

6 Feedback to you The log on the Global Monitoring Server does not automatically produce a feedback on the GMS Client, as the screen pictures are not updated until a refresh is done. You can select this or await the periodic auto refresh. All together, be aware that a command can fail, and that it can take quite some time to complete. Offline cases Please be aware that there can be a number of reasons why a container is offline, and that the command handling differs in these cases: Offline reason

Description

Container is outside mobile network coverage.

The system can in no way predict when the container gets in range. If it gets in range before timeout (see below), the possible pending command will be executed as soon as possible after getting in range, however, see also the next offline reason.

Container is without mains power.

To save battery, the RMM+ is "sleeping" in this case and is therefore offline, however, it wakes up periodically, typically once every 24 hours. It then gets online (provided that it is within mobile network coverage) for a short time. If a command is pending at this moment, it is executed, however, only the "Retrieve Log" command will immediately succeed, all other commands will await that the mains power goes on.

Online special case You should be aware that even if a container appears as online, it might not be so. It is in the nature of the mobile network that even when the system has no radio contact at the moment to the mobile device, it still keeps the link open. Therefore, "online" in fact means: The container responded the last time we tried to contact it, but we do not know if we have lost radio contact since then. Hence, when you give a command for a container that is stated online, the Global Monitoring Server uses the short timeout described below, and it does "immediately" attempt to execute the command. In the special case that the container is in fact offline, the command will be in "Executing" state for maybe a long time, as the system tries and retries to get the command through. If you "refresh" the screen, you will see that the container's state has changed to offline. You can in this case do nothing but wait for the "duration if online" time or the max. number of retries, and then check the result in the Tasks view. Command duration and retries Each command has a duration attached. If the server does not manage to have the command sent to the RMM+ within the duration time, the command is aborted. Each command type (except the "Get Status") has two default duration settings. The smaller is

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GMS Client User's Guide used when the container is online when submitting the command, whereas the larger is used when the container is offline. In the latter case you can cancel the command from the Tasks list. You can see the duration time when your are about to send a command, in the selection dialog box:

The default duration times and max. numbers of retries are: Command type

Duration if online

Duration if offline

Retries

Get Status

5 minutes

Not possible

3

Trip Start

1 hour

24 hours

20

Change Setpoint

1 hour

24 hours

20

PTI

24 hours

14 days

20

Retrieve Log

3 hours

24 hours

30

Upload SW

3 hours

14 days

30

Defrost

1 hour

24 Hours

20

Advanced settings You can change the used duration and/or the used max. number of retries by clicking "Advanced settings". This expands the command dialog box like the following example:

Simply change the Duration and/or the Retries before selecting "OK". Watching the command result The result of the command can be seen in the Tasks View Detail View.

15

or in the Tasks list

27

in the

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Containers

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Command type: Get Status This command requests the complete set of current information from the container controller, and thus changes nothing in the controller. If/when the information is received all right, you will see the following result - this might take a while:

The message "will now refresh" means that the newly retrieved data automatically shows up in the Historic Log 25 etc. within 10 - 15 seconds. In all other cases, the container is stated offline. Command type: Trip Start Use this command to send the Trip Start command to the controller. There are no options and no data included.

Click "OK" to submit the command, or "Cancel" to drop it. Command type: Change Setpoint Use this command to change one or more of the setpoints supported by the specific controller type:

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GMS Client User's Guide Be careful to investigate the dialog box. Can you change the setpoint of interest? In the example above, the controller supports the temperature and the humidity setpoints only. Is the container online? In the example above, the container is offline, so if you submit the command anyway, the setpoint change may not occur until up to 24 hours later, or it may not occur at all. Is this an acceptable risk? Click "OK" to submit the command, or "Cancel" to drop it. Note about humidity control: Controllers supporting humidity control have different rules - please consult the controller manual for specific information. Normally, a humidity setpoint is only accepted when the temperature setpoint is already above a certain limit. Therefore, to activate humidity control, you must first change the temperature setpoint and click OK. Wait for the task to complete. Then change the humidity setpoint. Command type: PTI Use this command to start a Pre Trip Inspection test, as supported by the specific controller type:

Select the desired type of PTI, if more are available. Then click "OK" to submit the command, or "Cancel" to drop it. Note that if the container is offline at the moment, the PTI may start up to 14 days later, or it may not start at all. Important: Please note that after completing a PTI, most reefer containers require to be turned OFF and ON in order to resume normal operation. This is not done automatically, but has to be done manually at the container or, if supported by the controller, by submitting the "Acknowledge PTI" command. This further means that Emerson Climate Technologies can not guarantee that remote commands (such as change of temperature setpoint) will be accepted by the container controller, before it has resumed normal operation. Command type: Retrieve Log Use this command to have the datalog downloaded from the container's datalogger:

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Containers

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Select the duration and the type of the log. Note that the available types depend on the controller type. Then click "OK" to submit the command, or "Cancel" to drop it. Note that it takes some time to get the log data to the server, and that the operation may wait for up to 24 hours if the container is offline at the moment. Command type: Upload SW Use this command to have the software in the container controller updated:

The controller software version is shown at the upper part of the Detail View 23 . To have it updated, you must have the new software version as a file on your PC, as the planned Software Hotel is not yet available. Click "Browse" to select the file. Important notes: It is essential that the selected file matches the controller type - this is your responsibility. Software upload is possible only if supported by the current controller software. For certain controller types, old software versions do not support the upload while newer versions do. Please consult the controller manufacturer for information. When you browse, In case of an MP-4000, you must select a file with correct name and format, as the GMS makes no changes. In case of any controller type but MP-4000, any filename and extension are accepted, however, the file will if relevant be renamed as described in the following table, in order to be accepted by the RMM+. Note that it is the new name that can be read in the Detail View etc.

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GMS Client User's Guide Target controller type

Automatic file renaming rules

Thermo King MP3000

Rule: "MP3000_XX.XX.XX.XX.bnk", where XX.XX.XX.XX is the software version. Example: "MP3000_10.07.06.00.bnk"

Thermo King MP4000

Not renamed, see above.

Daikin

Rule: "Daikin_XXXX.PRG", where XXXX is the software version (4 digits). Example: "Daikin_0438.PRG" Warning example: Software for Decos IIIC is not same version as software for Decos IIID, which again is not same as software for Decos IIID-1... Note: Decos IIIE is not supported in this version of the GMS Client.

StarCool

Rule: "RCCU_XXXX-YY.bin", "RCCU_XXXX-Y.bin" or "RCCU_XXXX.bin", where XXXX is the software version and YY is the software revision. If StarCool RCCU5, the two first XX are set to "02", and if StarCool SCC6, the two first XX are set to "03". Example: "RCCU_034z-4.bin".

Carrier

S oftw are upload is not supported by the controller m anufacturer.

Then click "OK" to submit the command, or "Cancel" to drop it. Command type: Defrost Use this command to start the defrosting of a container:

Click "OK" to submit the command, or "Cancel" to drop it.

Command type: Change Efficiency Mode Use this command to change the Efficiency Mode of a container:

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Containers

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If the current mode is known, it will be already selected in the the command window above. In order to change mode, select any of the available efficiency modes and then click the "OK" button to submit the command. Notes: The "Change Efficiency Mode" command is only available under the following conditions: The container controller is equipped with RMM+ modem The RMM+ modem runs a software that supports efficiency modes for that particular controller model (meaning that the RMM+ software must be no older than version 1.0.6.12 and probably newer). The modes actually available depend on the specific controller make and model, as the number of modes and their names vary with the make.

2.6

Trend view Overview Select "Trend Curves" in the Detail View shown graphically:

24

© 2014 Emerson Climate Technologies - Transportation Solutions

to have the History Log for the specific container

38

GMS Client User's Guide

You may Click a "legend" upper right to have the corresponding curve hidden - by hiding a few, the remaining curves might be easier to see. Drag an area within the co-ordinate system to zoom in.

2.7

Notes Notes regarding Position/Location/GPS fields: It may be a bit confusing what the fields named Position, Location and GPS really mean, because what is actually displayed in those fields depends on how the container data was reported to the GMS database. In general, the following rules apply: If container data was reported by a REFCON sy st e m (via the Internet): The Location field shows the nam e of the reporting REFC ON system - which will typically be the terminal's name (if on a container terminal) or the ship's name (if on board a container vessel). The Position field shows the location code for the container's position on the actual site (The Yard location if on a container terminal, the Bay/Row /T ier location if on board a container vessel).

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Containers

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The GPS field is always be blank when data originates from a REFCON system. This is because REFCON systems don't use GPS receivers and don't know about GPS coordinates. If container data was reported directly by a RMM+ de v ice (via the mobile data network), the contents of the Position/Location/GPS fields are based on GPS coordinates from the RM M +´s internal GPS receiver (instead of REFCON site names). Provided GPS coordinates could actually be determined, the following applies: The Location field shows the name of the current geozone (if any). If not inside andy of the defined geozones, the Location field shows "In-T ransit". The Position field shows the closest postal address (based on a look up in a global database of street addresses that takes GPS coordinates as input) The GPS field shows the numeric values of the GPS coordinates from the GPS receiver (as a longitude/latitude value pair). If container data was reported directly by a RMM+ device, but the GPS coordinates were unavailable (due to poor GPS reception): All the Position/Location/GPS fields are left blank.

© 2014 Emerson Climate Technologies - Transportation Solutions

GMS Global Monitoring Server

Gensets

Transportation Solutions

Gensets

3

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Gensets Overview Unless you are only permitted to see and work with containers, a number of genset pictures are available. In the selection pane 8 , these are organised under the "Gensets" main entry. You would select the "Gensets" entry in order to search

41

for one or more specific gensets.

You would select "Gensets" or any of the sub-entries to open dedicated lists. These are described in common in the Genset views 43 topic. In any of these pictures, you can select a specific genset and work with this in the Detail View 47 .

3.1

Genset search Overview Use the Gensets view to find a specific genset or a specific set of gensets. Click "Gensets" in the selection pane to get the view:

Genset search modes Like is the case with containers, you can use two different search modes with gensets: General S earch and S pecific search. General search: This search mode finds gensets which have reported data to the Global Monitoring Server recently (default: Within the last 28 days). In this mode you are allowed to search using an em pty or partial search string (see below), which may (and often will) result in multiple gensets being found: If multiple gensets are found, they will be listed in the Search Result view below, where you can double-click a specific genset in order to have its data displayed in details (in the Details View) If only a single genset is found, it will be displayed in the Details View immediately. If you look for a specific genset, and that genset is not included in the result set, you may enlarge the specified time interval and search again. You enlarge the time interval by entering a larger number of days to look back in time, or, by removing the limiting check mark all together. However, enlarging the time interval may severely impact search time.

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GMS Client User's Guide Specific search: This search mode will find date lim ited data for one, specific genset, that you specify. When selecting Specific Search mode, the check box and "days back" figure change to time limiting date fields instead, like shown below. You may edit the date fields manually, or, you may click the calender symbols next to the date fields in order to select time limiting dates of interest. Note, that when using Specific Search, you m ust specify the full nam e of the genset to search for. If the genset is found, the display immediately changes to Details View where the genset's data for the selected date interval is shown.

When you click the Search button, you will normally see the "Please wait" picture for some time. After this the result is displayed in the Search result view, which works like any genset view 43 . If the result list is empty it means that no genset was found that met your search conditions. The genset search string You use the Search string to look for a specific genset or a set of gensets. Type the entire genset ID to find a specific genset. You are free to use lower or upper case letters. If allowed to use a blank or partial search string you can select a set of gensets that have certain characters in the genset ID in common. You may use the % (percentage character) as wild-card. Here are a few examples: Search string

Description

TSTG

Finds all gensets with that genset ID prefix.

st

Finds all gensets with genset IDs that include the characters S and T in succession and in that order. This could, for example, be all TSTG and STMG gensets, but not SMTG or TSMG.

57

Similar to "ST" above: Finds all gensets with genset IDs that include the characters 5 and 7 in succession and in that order.

SU%57

Finds all gensets with genset IDs that fulfil the following rules: The ID must include all the characters S, U, 5, and 7, in that order. S and U must be in succession. 5 and 7 must be in succession. Examples of hits: TSUG5701021, SUQG5577098. Examples of non-hits: SQUG5577098, TSUG0507511.

5%7%1

Finds all gensets with genset IDs that fulfil the following rules: The ID must include all the characters 5, 7, and 1, in that order.

© 2014 Emerson Climate Technologies - Transportation Solutions

Gensets Search string

43

Description Examples of hits: TOSG5701021, SUQG5571098, XXXG5000071. Examples of non-hits: SOQG5577098, TOSG0151075.



Finds all gensets regardless of genset ID.

Searching by Geozone If you select a specific geographic area in the "Geozone" drop-down box, your search will be limited to gensets for which the GPS coordinates are known and data has been updated while in that geozone in the selected time period. You (or your company's administrator) set up geozones in the GMS Client Administration tool. Select "Anywhere" to have the search ignore the geographical location. Select "Within any Geozone" to have the search ignore gensets in transit and gensets with unknown GPS position.

3.2

Genset views Overview In the selection pane to the left in the GMS Client Start picture number of Genset views: View name

8

, under Gensets, you find a

Description

Updates

Condition View

Provides an overview of gensets and their most important condition parameters.

Click "Refresh"

Alarm View

Provides an overview of gensets with alarms. Gensets that have no known alarms are not included in the list.

Click "Refresh"

Equipment View

Provides an overview of the gensets' controller software Click "Refresh" version, allowing you to check if the software is up-to-date. Also it includes other information related to the controller equipment.

Geozone View

Provides an overview of the gensets geozone entries and exits. This view is further described below 45 .

Malfunction View

Provides an overview of the gensets where the modem has Click "Refresh" lost the connection to the Controller, or the genset ID is missing in the controller.

Click "Refresh"

These views all work the same way, as they list certain gensets with one genset pr row, and they display selected information for each genset in columns. Also the view attempts to show each genset's position on the map if enabled 8 :

To open the Detail View

47

, double-click on a genset row.

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GMS Client User's Guide Exporting data from the view Click "Export to Excel" to have the contents of the present view saved in Microsoft Excel format:

Having clicked "OK", you might get a file download security warning. Accept by clicking OK. In the "Save As" window, choose the location and file name for the exported file. Having not checked "Include Historical Data", the result is an Excel-file with one sheet with the current data of the selected gensets, organised in columns similar to the columns in the selected list view - in other words, in fact a copy of the current view. If you check "Include Historical Data", you may select a date range - as default it is 30 days back. The resulting Excel-file will then contain a second sheet, listing the historic recordings of the first genset in the necessary number of rows, then the next genset, etc. Note that the export might fail in case of very large amounts of data. In such case you could try applying a filter (see below) or limiting the historical date range to exclude rows that are not required. Sorting order and Filtering As standard, the view is sorted reverse chronologically when opened, that is, the most recently updated genset is shown first. In most of the views you can change the sorting order by simply clicking a column header. The listed gensets will then be shown in alphabetical order according to that column. You will see that the header gets emphasized with a very small triangle indicating whether the sorting is A..Z (triangle pointing downwards) or Z..A (triangle pointing upwards). You can only sort by one column.

Further it is, for selected columns in selected views, possible to define a filter. To do so, click the special symbol in the column header: Clicking it makes the following dialog box appear:

Note that having applied a filter, an asterisk appears in the column header like this:

© 2014 Emerson Climate Technologies - Transportation Solutions

Gensets

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You can only apply filtering to one column at a time. You can combine it with sorting order selecting by another column. Columns The available data columns depend on the view. Column fields may be empty for example for OFF power reports. The following table describes some of the possible columns: Column name

Description

Genset ID

The first column is horizontally fixed,which means the column remains visible when scrolling horizontally.

Alarms

The number of alarms on the genset according to latest received information.

Last Comm.

The UTC date and time when the data in the row was recorded, according to the clock running in the genset controller.

Output Voltage (Vac), Net Frequency (Hz), etc.

Measured values.

Critical, NonCritical, Warning

These columns show the number of critical alarms, of non-critical alarms and of warnings, respectively. The alarm categorisation depends on the controller type and on the owner's decisions, made in the Administration module.

Last Alarm Created

The UTC date and time when the newest alarm occurred.

Alarms

"Yes" if there is one or more known alarms on the genset according to latest received information.

Power

Shows if the genset is turned on or not.

Location

The geozone where the genset was situated according to latest received information. If not in a defined geozone the Location will read "In Transit" if the GPS coordinates are known, otherwise "Unknown".

Prev. Location

The most recent geozone before the current one. If the genset was never in any other geozone than the current one, the field is blank.

Geozone

The geozone where the genset was situated according to latest received information.

First Entry Date The date when the genset did first enter the geozone. Last Exit Date

The date when the genset left the geozone. If it has left more than once, the latest leaving date is shown If it is in the geozone at the moment, the latest date from earlier exit is shown.

Dwell Time

How long time the genset has been in the geozone. If it has moved out and in, maybe several times, the Dwell Time is the sum of the durations of each stay.

Idle Time

The total time the genset has been turned off in the geozone. If it has moved out and in, the Idle Time is the sum of the off durations of each stay.

Geozone View The Geozone View shows where a genset is and was, and for how long time it has been/was there.

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GMS Client User's Guide

Contrary to the other views, one genset can occur in more successive rows in the Geozone View. When so, the first columns appear in light grey colour in all the genset's rows but the first, as these columns contain repeated information. This should make it easy to visually delimit the data for one genset. Each row for a specific genset represents one geozone. The Dwell Time and the Idle Time (explained above) might be useful as they indicate the utilization percentage of the genset while in the zone. Click the small + leftmost to inspect the geozone log of the genset:

In this example, the genset has been in the particular geozone during three time periods. It might additionally be there now (last reported), which is not shown in the geozone log. You will see that Dwell Time = The sum of the Durations in the geozone log + possible duration of current stay. Idle Time = The sum of the Off Durations in the geozone log + possible off duration of current stay. To limit or extend the list you can change the "Between" dates and then click "Search". A genset row is only included if the genset has been in the geozone for all or some of the selected time period. This also means that it is included even if the genset entered the geozone before the start date or left it after the end date. As default the search goes about 3 weeks back in time. You can change this by typing in a new start and/or end time, in the format dd-mm-yyyy (day-month-year), or you can click the small calender symbol to pick your date. Also you limit the list by selecting a specific geozone from the dropdown list. You will then find any genset that is or has been within this geozone within the selected time period. Selecting "Anywhere" finds any genset in any geozone within the time period.

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Gensets

3.3

47

Details View, Gensets Overview The Detail View provides all available information about a specific genset.

The different parts of the Detail View sketched above are described in the following. Note that the Data part has four tabs, described separately below. Heading The Heading bar of the Detail View includes the following information:

The Online status can be any of the following: Symbol

Colour

Explanation

Green

The genset is online by a mobile network

Red

The genset is offline.

6

.

The Alarm status can be any of the following: Symbol

Colour

Explanation

Green

The genset has no known alarms.

Red

The genset has one or more alarms. These can be inspected in the Data part.

Genset Identification Upper left in the Detail View, the genset's controller is identified, if possible:

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GMS Client User's Guide Current Info In the "Current Info" section of the Detail View you can watch parts of the latest information received from the genset:

In general, the Location is the overall and the Position is the exact geographical position of the genset, if known: Location

Position

Comments

Geozone nam e

Postal address Unknown

The genset is within a predefined Geozone area (customer specific). If reverse geocoding of the GPS coordinates defines a valid postal address, it is shown, otherwise you read "Unknown".

In Transit

Postal address Unknown

The genset's GPS coordinates are valid, and it is not in a predefined Geozone (customer specific). If reverse geocoding of the GPS coordinates defines a valid postal address, it is shown, otherwise you read "Unknown".

Unknown

Unknown

The genset's GPS coordinates are not known.

Configuration In the top right corner of the Detail View you can see the configuration of the current genset: Configuration options

Comments

Free Text

This is the free text "programmed" into the current configuration of the genset.

Fuel Sensor

Shows if a fuel sensor is present on the genset.

EcoPower Option

Shows if the EcoPower Option is present on the genset.

Comm. Interval

The interval in days, hours and minutes between the periodic updates from the genset.

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Gensets

49

Power Switch Events Below the Current Info in the Detail View you can see the latest events related to power switching for the current genset: Power Switch Events Options

Comments

Last On

The date and time when the genset last was turned on.

Last Off

The date and time when the genset last was turned off.

Commands No commands for gensets are available in this version of the GMS Client. Analysis Click "Export to Excel" to have the History Log saved in Microsoft Excel format. Map The Map is described in a separate topic

8

.

Data: History Log Select the "History Log" tab in the lower part of the Detail View to get a list of the recorded data for the genset.

The History Log lists all available data recorded by the Global Monitoring Server in the selected time range. The Log combines time scheduled recordings and event driven recordings. Scheduled recordings occur at the interval shown in the Configuration 48 while turned on. In case of any of the events listed in the following table, an extra recording will appear in the list. Event

Description

New alarm

Whenever the controller releases a new alarm, this causes an extra recording.

Power on/off

Whenever the genset is turned on or off, this causes an extra recording.

The time range can be selected just above the list: Change the Starting Date and/or the End Date and then click "Refresh". The available data columns depend on the controller type. The following table describes some of the possible columns:

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GMS Client User's Guide Column name

Description

Date

The UTC date and time when the data in the row was recorded.

Alarms

The number of alarms on the genset according to latest received information.

Power

Shows if the genset is turned on or not.

Data: Alarms Select the "Alarms" tab in the lower part of the Detail View to get a list of the current alarms for the genset.

The time range is irrelevant for this list, but still you can use the Refresh button to have the list updated. Please refer to the controller manufacturer's documentation for further information about the alarms. Please be aware of the reservations 6 regarding the alarm texts. Data: Events Select the "Events" tab in the lower part of the Detail View to get a list of the recorded power on and off events for the genset. Data: Equipment Select the "Equipment" tab in the lower part of the Detail View to display the genset's equipment data. For explanation of the columns, see Genset views 43 .

© 2014 Emerson Climate Technologies - Transportation Solutions

GMS Global Monitoring Server

The ProAct Transport "Container Status" mobile web site

Transportation Solutions

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4

GMS Client User's Guide

The ProAct Transport "Container Status" mobile web site Overview The ProAct Transport "Container Status" web site is a mobile-friendly web site that can be used to look up specific containers. The web site is intended for looking up RMM+ equipped containers only, though it may be possible to display the latest data for containers equipped with "classic" modems too. Within the web site, you can: See the container's most recent reported data (temperatures, setpoints, alarms etc.) See the container's most recent historic data (typically covering the latest 24 hours of operation) See the container's most recent movements on a map (also typically the last 24 hours)* Remotely initiate a defrost operation** Remotely request a new, fresh reading of the container's data set to be displayed*** Notes: *: Requires that the container is equipped with a RMM+ modem, and that it is possible for the container to receive GPS satellite signals. For example, if located in a cargo hold, GPS reception will most likely not be possible. **: Requires that the container is equipped with a RMM+ modem, and that it is within coverage of a suitable mobile network. Also, you must always enter userid/password in order to use this function. ***: Requires that the container is equipped with a RMM+ modem, and that it is within coverage of a suitable mobile network. The site is primarily intended for reefer electricians and other people who are responsible for monitoring reefers. If GMS is set up to send automatic alarm/event emails to the electrician's smartphone, he can simply click on the underlined link at the bottom of the email in order to make his smartphone go directly to the page on the "Container Status" web site where he can deal with this particular container (but not any other container without logging in first). You can also go to this web site manually by simply entering the address: http://cs.proacttransport.com into the address field of a smartphone's browser. When accessing the web site this way you must first go through a log-in procedure. After that, you may look up any reefer you want. Important note: The ProAct Transport "Container Status" web site is fully usable on almost any smartphone on the market today, however developement is still ongoing. At the time of writing (December 2013) this means, that if you try to navigate to this web site from other devices as smartphones (for example a PC), the site will most likely not render correctly. Also different browsers are likely differ in the way they render the same page. For now, just keep in mind that the site is was developed with smartphones in mind only.

© 2014 Emerson Climate Technologies - Transportation Solutions

The ProAct Transport "Container Status" mobile web site

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Logging in to the "Container Status" web site Overview When entering "http://cs.proacttransport.com" into the address field of a smartphone's browser, you are first presented with a log in screen:

Here you must enter the same username and password the same way as you would normally do when you start the GMS Client on a PC. Finish by clicking the Login button. You may check the "Remember me next time" check box, that will save you for the typing work next time you log in, as the fields will then already be filled in.

© 2014 Emerson Climate Technologies - Transportation Solutions

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4.2

GMS Client User's Guide

Specifying the container to look up Overview After having log in, you are presented with the search screen, where you can enter the container ID of a container to look up:

This is the "home screen" that you will return to in order to search for another container. You easily return to this screen by clicking the "home" icon ( screens.

) found on many of the other

You look up a container by typing in the container's name (Container ID) in the text box and then click the 'Search' button. If successful, a new screen will show up displaying the current values of that container - see next topic. In case you have typed a wrong ID, or, if you do not have rights to access that container's data, an error message is displayed in the blank area below the search button. Tip: If you often type in the same small set of container IDs, you may want to use the "Latest Searches" button. This button opens a list of the most recent searches you have made, and if the container of interest is among those, you can simply click that container's name in the list instead of typing it in yourself. The "Logout" button logs you out of the site and returns you to the log in screen.

© 2014 Emerson Climate Technologies - Transportation Solutions

The ProAct Transport "Container Status" mobile web site

4.3

55

Inspecting current status Overview Searching for a specific container brings up this screen, if successful:

This screen forms the starting point for dealing with the container. It shows the most basic information for this container: Its name, its main setpoints, its current location, when container data was received the last time, and finally its current alarms (if any). In case of any alarms, the alarm text(s) will be displayed at the bottom of the screen in red color. From here you have the following options (see separate topics): To initiate a remote defrost command, click the "Defrost" button in the lower menu. To make the container immediately send a new set of updated current values to the database, click the "Get Status" button. To inspect current and historic temperatures (and other data), click the "History" button To indicate the container's position on a map, click the "Map" button.

You may also click the "home" icon ( ) in order to return to the home screen, or click the "refresh" icon ( ) to re-read the displayed information from the database - it might have been updated since the page was displayed.

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4.4

GMS Client User's Guide

Inspecting temperatures and other values Overview Clicking the "History" button brings up this screen:

This screen shows tabular data from the container. Each row represents a complete set of data received from the container at a once specific time that is shown in the leftmost column. The columns right to the Time column can be scrolled horizontally by swiping the columns left and right with your finger. This brings further columns into view for you to inspect. The available colums include: Alarm count Power status Defrost status Temperature setpoint Supply temperature Return temperature Humidity setpoint Humidity value Ambient temperature USDA1-3 temperatuers and Cargo temperature. Note that the Time column is fixed, so that you always can see the time stamp that is associated with each individual line of data. Tip: Lay down your smartphone on the side in order to have more columns displayed simultaneously (right figure above).

© 2014 Emerson Climate Technologies - Transportation Solutions

The ProAct Transport "Container Status" mobile web site

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There will be up to 30 rows of data available, normally covering at least the last 24 hours of operation.

You may also click the "home" icon ( ) in order to return to the home screen, or click the "refresh" icon ( ) to re-read the displayed information from the database - it might have been updated since the page was displayed.

4.5

Displaying the container on a map Overview In order to display the container on a map, you click the "Map" button, which makes the following screen appear:

The map starts out zoomed away to about the farthest level (first figure above). The container will be displayed in green if it has currently no alarms (as shown), or in red, if it has one or more current alarms registered (not shown). You can then drag around the map with your fingers and zoom in and out by clicking the "+" and "-" fields on the slider left. The easiest way to get a good display is to click the curly arrow icon above the slider bar. This centers your container right in the middle of the screen and displays it in the most zoomed-in level of the map. From here, repetitively tap the "-" field in the lower end of the slider until you are satisfied with the displayed zoom level (right figure above). Note: It is not possible to zoom or rotate the map by pinching or rotating with you fingers. Tap the "Close" button to return to the screen you came from, or tap "Logout" to log entirely out of the site and go to the log in screen.

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4.6

GMS Client User's Guide

Initating a defrost proceure Overview If you think a container could benefit from an immediate defrost procedure, you may remotely initiate such one to take place (provided you have the rights to do so). Start out tapping the "Defrost" button in the left side of the bottom menu. This brings up the leftmost picture:

From here, tap the "Confirm" button if you are really sure you want the defrosting procedure to take place. After having tapped the "Confirm" button, the system tries to send a defrost command to the container (middle picture). The result of the command is finally displayed in the bottom of the screen for a few seconds (usually it will be "Defrost command sent" - last picture). For more information about how remote commands are executed, please refer to the Remote Commands 29 section for containers in the GMS Client - the same rules apply here.

© 2014 Emerson Climate Technologies - Transportation Solutions

The ProAct Transport "Container Status" mobile web site

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Refreshing temperature and value readings (Get Status) Overview Normally, a RMM+ equipped container will by itself transmit a new set of data to the GMS database once every hour. However, if you for some reason need to see updated values right away, you can remotely ask the container to transmit a fresh set of data instantly. You do so by first tapping the "Get Status" button. This takes you to the following picture (first picture):

Now tap the "Confirm" button, and the system will try to remotely send a refresh command to the container (middle picture), and if the command succeeds, the "Refresh Status command sent" message is displayed for a moment before you are automatically directed to the "Current" screen, that now displays the updated values. For more information about how remote commands are executed, please refer to the Remote Commands 29 section for containers in the GMS Client - the same rules apply here.

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4.8

GMS Client User's Guide

Accessing the web site from an alarm/event email Overview in GMS Admin, you can configure the system to send automatic emails to you whenever certain events occur (container alarms or special RMM+ events. Refer to the GMS Admin help to learn more about event/alarm emails). An example mail is shown below:

All of these automatic emails contain a link directly to the ProAct Transport "Container Check" mobile web site. If you receive the email on your smartphone, you can just tap the link in the red circle, and your smartphone will take you directly to the "Current Status" page for that container - without even requiring you to log in. However, when accessing a container this way, you cannot switch to another container without logging in first.

© 2014 Emerson Climate Technologies - Transportation Solutions

Index Tasks list

Index

-E-

-A-

Email address 6 Excel export 16, 24, 44, 49

About us 6 Address 6 Alarm texts uncertainty Alarm View 15 Alarms list 26

-F6

Fax number

General command execution Genset Search 41 Overview 41

Command signal path 30 Command types Change Setpoint 33 Ping 33 PTI 34 Retrieve Log 34 Trip Start 33 Upload SW 35 Commands 29 General execution Signal path 30 Tasks list 27 Timeout 27

6

-G-

-C-

Container Search Overview 13

27

GMS Client Content pane Login 6 Start picture Starting 6 Usage 8

Hardware requirements History Log 25

7

-I-

13

Introduction

5

-L-

Container View 15 Container views 15 Columns 17

Localising the container Login 6

Content pane Collapsed views 8 Expand view 8

-M23

Map Tips

8

Mobile network

-DDetail View 22 Alarm symbol 23 Alarms list 26 Container identification Controller type 23 Current Info 23 Heading 23 History Log list 25 Online symbol 23

8

-H-

29

Controller type identification Controller View 15 Current Info 23, 48

8

6

-OOnline symbol

23

-P23

© 2014 Emerson Climate Technologies - Transportation Solutions

Phone number Postal address

6 6

-RRemote commands

29

8

29

61

62

GMS Client User's Guide

Requirements 7 Reservation 6

-SSearching containers 13 Searching gensets 41 Signal path 30 Skins 5 Snail tracks 10 Software requirements 7 Start picture 8 Starting the GMS Client 6

-TTask View 15 Tasks 29 Signal path 30 Tasks list 27 Telephone number Trend view 37

6

-UUsing the GMS Client Using the map 8

8

-WWeb site Welcome

6 5

© 2014 Emerson Climate Technologies - Transportation Solutions