FUTURE OF PAYMENTS, ECOMMERCE & RETAIL

10-11 May 2017 Melbourne Convention & Exhibition Centre FUTURE OF PAYMENTS, ECOMMERCE & RETAIL www.seamless-expo.com.au YOUR CUSTOMERS ARE CHANGIN...
Author: Hector Hill
3 downloads 1 Views 2MB Size
10-11 May 2017 Melbourne Convention & Exhibition Centre

FUTURE OF PAYMENTS, ECOMMERCE & RETAIL

www.seamless-expo.com.au

YOUR CUSTOMERS ARE CHANGING

YOUR BUSINESS IS CHANGING

SO WE ARE CHANGING 2017

4

AN EVENT FOR THE BRAVE N As a consumer, isn’t it true that when shopping or doing business, what you want and expect is a seamless experience? Whether you are in-store or online, you want to be able to make purchasing decisions without obstacles, when and where you want, using the device of your choice, with hassle-free fulfillment and delivery and to pay conveniently and securely. As a business in today’s omni-channel world, getting the seamless customer experience right is no longer a nice-toachieve luxury. It is the expectation of your tech-savvy, connected, informed

FOR OVER 20 YEARS WE HAVE DELIVERED MILLIONS OF DOLLARS OF BUSINESS 1000’s OF ATTENDEES 10’s OF 1000’s OF BUSINESS DEALS

customer that you get this right every time. Seamless is the key meeting place for this brave new world of commerce. It is a new event built on 20 years of experience – a seamless continuity from Australia’s largest and longest running conference focused on retail, cards and payments to a dynamic summit and large scale exhibition bringing together the converging worlds of ecommerce, retail and payments.

NEW WORLD OF COMMERCE Our expertise and key relationships sees us stage a headline event where pioneers and leaders in payments, ecommerce and retail exchange ideas, showcase products and develop partnerships in a creative collision of the best and brightest industry minds. Combining our history with our passion for innovation, we are committed to bringing you the most exciting event in the market underpinned by ideas forums, product launches and genuine business connections that will inspire your business.

We recognise that your customers are changing. That your business is changing. And so, we are changing. Welcome to Seamless Australia 2017.

5

6

2017

The future of payments is now. Banks, retailers and merchants alike are rapidly adapting to the new payments landscape. Seamless payments will bring together the entire payments eco-system to discuss, debate and evaluate alternative payment strategies and technologies.

7

Bringing together entrepreneurs and innovators from across the entire ecommerce value chain. From storefront creation to digital marketing and from payment to fulfilment and delivery. Seamless ecommerce is a catalyst for ecommerce growth in Australasia.

The connected shopper is changing the face of retail. Seamless retail will enable Australian retailers to adapt, grow and thrive in this new world of connected commerce. Accelerating Australian retail with new ideas, exciting innovations and cutting edge technology.

THE CONF

8

By bringing the brightest minds together from across payments, ecommerce and retail, Seamless ignites new ideas and inspires the audience to think differently. You’ll be stimulated by innovators, business leaders and entrepreneurs from across the world. Leveraging our extensive relationships and experience in the field, we can ensure the ultimate experience to spark and inspire change. Underlined by networking, ideas forums and cutting edge product profiling we aim to push the boundaries of current market thinking. We promise access to the right people at the right time in an environment that drives opportunity.

THEMES The conference content and structure has been designed to give the maximum amount of flexibility and covers the entire omni-channel journey: RESEARCH - Digital Marketing - Merchandising - Pricing - In-Store Technology

PURCHASE - Payments - Staff training - Multi-Channel - Call Centres

FULFILMENT - Home delivery - Click & Collect/ O2O - Supply Chain - Packaging

POST-FULFILMENT - Customer Service - Loyalty & Retention - Returns

INSPIRERS Seamless works tirelessly to find and invite ‘Inspirers’ to speak at this leading event. Sharing their insights, experiences and unique views with our attending retailers, business leaders, entrepreneurs, technology providers and innovators.

Speakers will be carefully and meticulously selected, if you are interested in speaking please contact us at [email protected]

NFERENCE

9

CONFERENCE AGENDA OVERVIEW 9th May 201710th : PRE May EVENT 2017WORKSHOPS

Keynote Plenary 10th May 2017 : MAIN CONFERENCE KEYNOTE PLENARY SEAMLESS PAYMENTS TOPICS TOPICS Faster Australian Payments Payments Landscape

Blockchain and cryptoAfiniation currency – Best of FinTech

SEAMLESS RETAIL TOPICS TOPICS Retail strategy: Local Omni channel vs global Strategy

Omni/ multi channel Next - Gen retailing Marketing

SEAMLESS ECOMMERCE TOPICS

Global trends Business Models & Strategy

PLENARY ROUNDTABLES ROUNDTABLES Fee’s Analytics Interchange & Surcharging

Data and P2P payments Analytics

Merchandising Store Design & Technology and pricing

Customer experience: Pricing, Sales Social, local, & Deals mobile

Alternative business Customer Journey & Experience models

11th May 2017 11th: May MAIN 2017 CONFERENCE KEYNOTE PLENARY SEAMLESS PAYMENTS TOPICS TOPICS

SEAMLESS RETAIL TOPICS TOPICS

SEAMLESS ECOMMERCE TOPICS

FINTECH

Inventory & Supply Chain

Loyalty, Offers & Peer Marketing

Security, Identity & Authentication

Human Capital

Analytics

Customer Service Payment Innovation

Home Delivery

B2B Commerce

IDEA RENEGADES

CHANGE AGITATORS

WHO ATTEND

12

Seamless attendees will come from a

Businesses doing, or looking to do business onl

Businesses that need Banks

Retail stores

etailers

Supermarkets

Shopping malls

FMCG

Hospitality

WHO ATTENDS THE CONFERENCE By bringing the brightest minds together from across payments, ecommerce and retail, Seamless ignites new ideas and inspires the audience to think differently. You’ll be stimulated by innovators, business leaders and entrepreneurs from across Australia.

1,000+ Attendees

200+ Speakers

The conference delegates will come from the following industry sectors Retail & eCommerce

45%

Banking & Finance

36%

Brand Manufacturer

8%

Travel/Transport

3%

Telco

2%

Government

2%

Other

4%

The conference will attract a senior strategic level audience. Those looking to discover the next innovations for their business and make connections:

C SUITE

43%

DIRECTOR

32%

MANAGER

25%

FROM LARGE ENTERPRISES

Trav Trans

DS SEAMLESS

13

across the entire commerce landscape

line Businesses with a physical retail presence

d payment solutions

vel & sport

Airports

Entertainment

Hotels

Media

Government

Insurance

Utilities & telcos

WHO ATTENDS THE EXHIBITION The Seamless exhibition gives attendees free access to technical updates and emerging trends and the chance to evaluate alternative solutions.

150+ Exhibitors

3,000+ Visitors

Visitors to the exhibition come from: VIC

58%

NSW

30%

QLD

3%

ACT

1%

SA

2%

Overseas

6%

The exhibition will attract a more technical and user level audience. Learn from the best in the industry and discover new innovations:

Authorisers

30%

Technical/users

43%

SME’s

35%

Specifiers

27%

From businesses of all sizes Startups

10%

Large enterprises

To Sponsor, exhibit, speak or attend contact: [email protected]

55%

14

OVER 3,000 EXECUTIVES ATTENDED THE SHOW IN 2016 Here’s a sample of the companies that were represented Cards & Payments 7 Eleven Stores ABnote Accenture Accumulate ACI Worldwide ADVAM AIMIA Air New Zealand Alaric International American Express ANZ Bank ASB Bank Asia Pacific Smart Card Association Atlassian Attra Australia Post Australian Merchant Payments Forum Australian Payments Clearing Association Australian Securities and Investments Commission Australian Settlements Bain and Company Bank of New Zealand Bank of the Philippine Islands Barnes International Bartercard International Group Bastion EBA Beiersdorf Bendigo and Adelaide Bank Bendigo Community Telco Black Label Solutions Bottomline Technologies BPAY Brother International Capgemini Australia CardPro Australia CardsConsult CardServ Carmichael Fisher CashStar Centrelink Citadel Consulting Citibank Citigroup Clear2Pay Coles Group Commerce in Motion Commonwealth Bank Community Telco Australia Country Road Credit Union Australia Cryptera CSC Australia CSR Building Products Cuscal CyberSource Data Action Datacard DC Payments Debitsuccess Department of Human Services Department of Transport and Main Roads

DUALi EFTlab Eftpos Payments Australia Emerchants Payments Solutions epay Australia Esendex australia Euromonitor International Euronet Faster Payments Scheme FinancialServices First Data FIS Australasia Fiserv Fisher & Paykel Finance FlexiGroup Flight Centre Foodstuffs New Zealand Fortinet Fresh Painting Fundtech GE Capital Gemalto GHL Systems Australia Giesecke and Devrient Australasia GraysOnline Greater Building Society Heritage Bank HSBC iMobileMedia Indue ING Direct IntegraPay IP Payments JEA Technologies Kreab Gavin Anderson KYTronics LBC Advisory LEN Loyalty New Zealand Lush Australasia Retail Macquarie Group Magicard MagTek Marketstall Australia Marmarlan Mastercard Matica Systems ME Bank Medibank Melbourne Cricket Club Mint Wireless MOJ mPowa MYOB National Australia Bank NCR Corporation New Zealand Trade & Enterprise Newcastle Permanent Building Society Novatti nXient Oberthur Technologies Australia OmniPay One Cash Optus

Oracle Ovum OzForex P and N Bank PAX Technology Paycraft Paymark Paymate Payments Consulting Network Payments New Zealand PayPal Pebble Payments People’s Choice Credit Union PermissionCorp Pinpoint Group Placard Price Clarity Pro2Change Services Pronto Software PSP International Qantas Airways Qantas Loyalty Quest Payment Systems Rabobank RACQ Rawsuga Loyalty Receipt Reliance Reserve Bank of Australia Revionics RFi Consulting RFintelligence RP Data SA Water SafeNet Infotech Sektor Distribution Shoes Of Prey Simpson Grierson Skrill Smartpay Australia Spark New Zealand Spotlight STMicroelectronics STMicroelectronics Asia Pacific Strategic Payments Services Stratus Technologies Suncorp SWIFT SystemWare TCS Financial Solutions Techrfiv Solutions Telstra Thales Australia The Warehouse Group Thinksoft Global Services TransLink UL Transaction Security Victoria Teachers Mutual Bank Virgin Australia Visa Australia Walmart Webjet Westfield Group Westpac Woolworths Zebra Technologies

15

Retailer & Brands 2nds World 7 Eleven Stores ABC Adidas AdvanceRetail Technology Advancy AGL AIMIA ALDI Allans Music and Billy Hyde Amazon Web Services Amblique American Express AMP Capital Andersens Floor Coverings ANZ Bank Apple Apple Retail Appliances Online ASOS Auckland International Airport Aurora Energy Australia Post Automotive Brands AWPL Aztec Bajle Group Banjos Bakehouse Bank of America Beam Global Australia Betta Home Living BigW Bing Lee BOC Australia Boohoo.com Booktopia Bras N Things Brown Brothers Wines Bunnings Warehouse Bupa bWired Group Caltex Australia Campsie RSL CardPro Australia Carlton and United Breweries CarSales.com Catch of the Day Group Commonwealth Bank Australia CCinternational Recruitment Cell Bikes Centrebet Channel 10 Channel Seven Cheil Australia Cheil Worldwide Chemmart Pharmacies Cineplex Clark Rubber Click Energy Coates Hire Cojo Coles Group Colliers International Collins Food Group Colonial First State Commonwealth Bank Australia Coopers Brewery Costco Cotton on Clothing Country Energy Country Road CROSSMARK Cryptera David Jones De Bortoli Wines Deals Direct Dell DHL Diamond Energy Dick Smith Digbys Boutiques Directivity Discount Drug Stores

Disney Channel Display Bay Display Design Dodo Dominos Domo Collections DonRiver Easy Living Footwear EB Games Australia eBay EC AUDIO Ecard Solutions Echo Entertainment Group Electrolux Energy Australia Fabrica (Benetton) Facebook Fairfax Ferrier Hodgson Flight Centre Fonterra Foodstuffs New Zealand Fordos Solutions Franchised Food Company Fred IT Group Fusion Retail Brands GE Capital GfK Retail and Technology Australia and New Zealand Global Loyalty Global Red Australia Google Australia GrabOne Green Cross Health Greys online  Groupon GS1 Australia Gucci Haigh’s Chocolates Hairhouse Warehouse Halo Business Intelligence Harvey Norman HJ Heinz Hotfoot Hoyts Corporation Hybrid Paytech IBM Australia Immediate Impact Retailing Imperial Tobacco Australia InComm InDemand Info Partners Infosys ING Direct Inner Truth Insurance Australia Group (IAG) Integral Energy internetretailing.com.au Ipsos iQmetrix Island Pacific JB Hi-Fi Group JEA Technologies Jimmy Possum Furniture John Sands Jones Lang LaSalle Just Group Kamikaze B2B Media Kathmandu Kellogg KikkiK KKR Australia Kogan Koko Black Kraft Foods KYTronics L’Oreal Latitude Insights Lavender Lego Australia Lenard’s Lend Lease

Living Edge Lorna Jane Louis Vuitton Lowes Loyalty New Zealand Lumo Energy Lush Australasia Retail Lyoness Lyris Madigan Communications Mandoe Media Mars Australia Mars Chocolate Mars Petcare Masters McCormick Foods Australia Melbourne Airport Melbourne Cricket Club MelbourneAirport MetaPM Metcash Trading Microsoft Australia MicroStrategy Milan Direct Momentum Energy Myer MYOB National Pharmacies Nestle Australia Nestle Purina Petcare News Media NIB Health Fund Nielsen Noni.B NRMA OBM Advertising OfficeBrands Officeworks Ogilvy oOh! Media Optus ORC International Ord-Minett Origin Energy Pacific Brands Pacific Plus Pandora Parcel Express Pasparley PayPal Peoplecare PepsiCo Permission Communications Peter and James Pfizer Australia Pharmacy Alliance Pinpoint Group PKF Lawler POPAI Potentiate Power Direct Power2Motivate Priceline Procter & Gamble PwC Australia Qantas QBE Insurance Australia QUT Creative Enterprise Australia RACQ RACV Rapid Global Rawsuga RAZENTERPRISES Red Energy Redbull Redgoodss Reece Australia Remarketable Repco Retail Express RetailStars Revionics Rising Moon Consulting

Rundle Mall Management Authority S2M Digital Salesforce Salmat Samsung Sanctuary Energy Sanitarium Health and Wellbeing Australia Schweppes Australia SDL Select Sports Selleys Service IQ Service Skills Australia Seven West Media Sheppard Cycles Australia Shop A Docket ShopBites Shopper Tracker Australia ShopScience Sigma Pharmaceuticals Simple Energy SOS Print and Media Sovereign Splunk Sportsmans Warehouse Spotlight SPS Commerce St George Bank Stellar STMicroelectronics Stockland Store Electronic Systems (SES) Suncorp Super Retail Group Sussan Sweeney Research Sydney Swans Symbion Pharmacy Services Synergy Brand Experience Synovate Aztec Tabcorp Target Australia Tata Consultancy Services TattsGroup Taylor Nelson Sofres TCC Global Telstra Tennis Australia The Brand Agency The Chocolate Box The Co-op Bookshop The Good Guys The Iconic The Kidstore The Nielsen Company The Station Agency The Walt Disney Company Australia The Warehouse Group The Zoo Republic TNS Toll Group Tomwaterhouse.com Torch Media Tourism and Events Queensland TPG TRAFFIC Trak Recruiting TRUenergy TYRES4U Village Roadshow Virgin Vodafone Westfield Group White Retail Group Wiggle Williams-Sonoma Wishlist Holdings Wittner Shoes Woolworths Zara Zoo Advertising

BOUNDARY BREAKERS

TECH DISTRUPTORS

18

THE EXHIBITION Retail, e-commerce and payments are experiencing unprecedented growth and this requires an all-inclusive event platform to bring its key contributors and influences together in the one space. Enter Seamless. As Australasia’s leading event and conference, Seamless brings together leading minds, entrepreneurs and innovators across payments, ecommerce and retail sectors to allow new business opportunities and valuable connections to be made. Driven by generating genuine business connections, Seamless is committed to showcasing your products, ideas and innovations and ensuring they are shared with the right customers in a new and exciting way. WHO SPONSORS AND EXHIBITS AT SEAMLESS AUSTRALIA Mobile Payments NFC Payment Processors Card Technology Fintech Innovation Click & Collect, Fulfilment & Delivery Services Supply Chain, Logistics, ERP, RFID Digital Marketing, Customer Engagement, Gamification CRM, Loyalty and Customer Experience Digital Signage Location based Analytics, iBeacons In-store Technology, Interactive Displays, Store Design

19

A VARIETY OF MARKETING OPPORTUNITIES TO MEET YOUR OBJECTIVES Premium sponsorship This option is for innovative companies serious about the payments, ecommerce and retail industries in Australia. Sponsorship packages are tailored to meet your specific marketing goals, but typically include high visibility speaking slots, moderation roles and large prominent exhibition stands. Co-hosted events Why not host a small event within a big event and get the best of both worlds? Private lunches, pre-event workshops, onfloor clinics, dinners, cocktail parties, the list is long. Our team will work with you to produce the most relevant format. Exhibition stand There are around 150 exhibition stands available on the show floor. There’s a variety of sizes available, the earlier you reserve the better the position you’ll secure. Exhibitors also have the option to take a speaking slot in one of the onfloor seminars. Startup pods There are a limited number of startup pods available to genuine startups. If you’ve got an innovative solution for retailers, ecommerce companies or banks then contact us to discuss pod availability.

[email protected] www.seamless-expo.com.au

20

8 REASONS WHY THIS IS A GREAT MARKETING OPPORTUNITY 1

Get your brand in front of over 5,000 people from the retail, ecommerce and payment industries

2

To create and reinforce leadership in these markets

3

To meet and partner with the best retailers, ecommerce and payment companies in Australia

4

To launch new products, initiatives & segments

5



To open new market opportunities especially geographically

6

To market, prospect, sell

7

To establish partnerships and collaborations

8

Leverage our extensive marketing campaign





21 INTEGRATED MARKETING CAMPAIGN TO ATTRACT THE RIGHT AUDIENCE

Our marketing campaign kicks off twelve months out and is a fully integrated digital campaign using a variety of channels: Remarketing

10 - 11 May 2017 Melbourne

3rd party marketing

Sales Team

FUTURE OF PAYMENTS ECOMMERCE AND RETAIL

Event Website

Event Brochure

Solo emails Newsletter banners Web banners List rental Google display Trade press/partners

10 - 11 May 2017 Melbourne Convention & Exhibition Centre

130+

3000+

Email Awareness Campaigns www.seamless-expo.com.au

10 - 11 May 2017 Melbourne Convention & Exhibition Centre

FaceBook Advertising Direct Bookings

BOOK NOW

Email Nurture by vertical

Content Marketing

Social: Twitter & LinkedIn

22

THE

FLOOR PLAN RESERVE YOUR STAND EARLY TO SECURE THE BEST POSITION

There are around 200 exhibition stands available on the show floor. There’s a variety of sizes available, the earlier you reserve the better the position you’ll secure. Exhibitors also have the option to take a speaking slot in one of the onfloor seminars.

9

9X6m

Fintech Alley

MAIN ENTRANCE (DOOR 9)

To discuss theSOLD show and reserve your space contact the team now RESERVED THAI PHAN | Sales Manager | [email protected] | (02) 8908 8541

JOSHUA HEIDARZADEGAN | Sales Manager | [email protected] | (02) 8908 8553

23

24

SPONSORSHIP PACKAGES Premium sponsorship packages are for innovative companies serious about the payments, ecommerce and retail industries in Australasia. Sponsorship packages are tailored to meet your specific marketing goals. The grid below is a guide to what you can expect at each level. Benefit

Conference Speaking

Diamond

Gold

Plenary

Stream

Seminar Theatre Speaking Slot

P2P Roundtable

Seminar Theatre Naming Rights

Silver

2

1

Stream

Panel Session Roundtable

Premium (Panel)

4x20mins

4x20 mins

1

1

54 sqm

36 sqm

18 sqm

18 sqm

18 sqm

12 sqm

VIP Passes

6

4

3

3

2

2

Event eDM & Lead Generation

2

1

1

1

1

1

Yes

Yes

Yes

Yes

Yes

Yes

Banner in Conference Stream (Client provides banner)

2

1

1

Mobile App - Premium Listing

1

1

Post Event eDM

2

1

$60,000

$40,000

$20,000

$20,000

$15,000

Exhibition Stand

Branding & Logo

Prices listed abover are ex GST

Exhibition Space || Shell Scheme $800 per sqm || Raw Space $700 per sqm * Enquire withing for Plug & Play options

$30,000

Additional Branding & Sponsorship Opportunities- P.O.A || || || || || || || || ||

Luncheon Networking Drinks Breakfast Lanyard/ Badge Coffee Barista Networking Lounge Visitor Bags Registration Desk Mobile App

* Plug & Play stands are an all inclusive booth to include: Stand, graphic panels, furniture and LCD screen.*

To discuss the show and reserve your space contact the team now THAI PHAN | Sales Manager | [email protected] | (02) 8908 8541 JOSHUA HEIDARZADEGAN | Sales Manager | [email protected] | (02) 8908 8553

25

There are around 150+ exhibition stands available on the show floor. There’s a variety of sizes available, the earlier you reserve the better the position you’ll secure. Exhibitors also have the option to take a speaking slot in one of the onfloor seminars.

EXHIBITION RATES START AT AU$700 PER SQM

To discuss the show and reserve your space contact the team now THAI PHAN | Sales Manager | [email protected] | (02) 8908 8541 JOSHUA HEIDARZADEGAN | Sales Manager | [email protected] | (02) 8908 8553

26

OUR SPONSORS A HAVE IN

Preferred format for use in coloured documents

Last Updated 27/02/2015

AND EXHIBITORS NCLUDED

12 Square Pétrarque - 75116 Paris +33 (0) 1 58 57 22 00

CE FICHIER EST UN DOCUMENT TECHNIQUE D'EXÉCUTION ET NON UN DOCUMENT PRÊT À FLASHER. La réalisation technique tels que la surimpression des encres ou les grossi-maigri, reste à l’entière charge du photograveur. La sortie laser de ce document ne fait pas référence pour les couleurs. Les défonces, filets de recouvrement et surimpression ne sont pas pris en compte. Il est indispensable d’effectuer un travail de photogravure suivant les contraintes de l’imprimeur. Pour les couleurs des images et illustrations, se référer à la sortie jointe (sortie epson validée par le client).

SES SES01 - LOGOTYPE SES - TONS DIRECTS Le 11/05/2012 - R1 Document d'exécution - Échelle 100% Procédé d'impression : OFFSET Logiciels : Illustrator & Photoshop

Exécution : JC Barotte ACCORD

DATE

CRÉATION

6 COULEURS

TECHNIQUE P 2925 C

P 485 C

P 540 C

P 7456 C

P 2415 C

P 7680 C

RELECTURE CLIENT

INFINITE RETAIL POWER

TM

27

[email protected] www.seamless-expo.com.au

GET READY TO GO SEAMLESS IN 2017

Brought to you by: