Findings from the Freedom ! Trial! !

January 2014 !

Support, Advise & Enable

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Introduction Towards the end of Spring Session 2013, the University conducted an experiment to see how students and staff would use free, open wireless. This trial was called Freedom.! ! This document contains an analysis of all the data gathered from the trial.! ! We have published this document so you can see the results. We believe the data speaks for itself… ! ! If you have any questions, please feel free to email them to [email protected].

Thoughts on Usage The Freedom Wireless network was made available to many locations on the UOW main campus, Shoalhaven Campus and iC Central for a total of 8 weeks towards the end of Spring Session 2013. During this period, considerable data was gathered.! ! The table below shows the amount of data downloaded by Freedom users. The downloads are classified as either On-Net or Off-Net. ! ! On-Net downloads represent data being downloaded from other Higher Education Institutions or peers such as Google or iTunes. Off-Net downloads represent content downloaded from other sites such as SMH, Twitter, Instagram, Facebook & torrents.

Total On-Net Download!!

6,815 Gigabytes

Total Off-Net Download!

4,410 Gigabytes

Total Traffic Downloaded!!

11,255 Gigabytes

0 Thu, Oct 10, 2013 Fri, Oct 11, 2013 Sat, Oct 12, 2013 Sun, Oct 13, 2013 Mon, Oct 14, 2013 Tue, Oct 15, 2013 Wed, Oct 16, 2013 Thu, Oct 17, 2013 Fri, Oct 18, 2013 Sat, Oct 19, 2013 Sun, Oct 20, 2013 Mon, Oct 21, 2013 Tue, Oct 22, 2013 Wed, Oct 23, 2013 Thu, Oct 24, 2013 Fri, Oct 25, 2013 Sat, Oct 26, 2013 Sun, Oct 27, 2013 Mon, Oct 28, 2013 Tue, Oct 29, 2013 Wed, Oct 30, 2013 Thu, Oct 31, 2013 Fri, Nov 1, 2013 Sat, Nov 2, 2013 Sun, Nov 3, 2013 Mon, Nov 4, 2013 Tue, Nov 5, 2013 Wed, Nov 6, 2013 Thu, Nov 7, 2013 Fri, Nov 8, 2013 Sat, Nov 9, 2013 Sun, Nov 10, 2013 Mon, Nov 11, 2013 Tue, Nov 12, 2013 Wed, Nov 13, 2013 Thu, Nov 14, 2013 Fri, Nov 15, 2013 Sat, Nov 16, 2013 Sun, Nov 17, 2013 Mon, Nov 18, 2013 Tue, Nov 19, 2013 Wed, Nov 20, 2013 Thu, Nov 21, 2013 Fri, Nov 22, 2013 Sat, Nov 23, 2013 Sun, Nov 24, 2013 Mon, Nov 25, 2013 Tue, Nov 26, 2013 Wed, Nov 27, 2013 Thu, Nov 28, 2013 Fri, Nov 29, 2013 Sat, Nov 30, 2013

Thoughts on Usage

The diagram below shows daily On-Net and Off-Net downloads. On-Net downloads generally always exceed Off-Net downloads. On-Net GB Off-Net GB

300

270

240

210

180

150

120

90

60

30

0 28/11/2013 - 04/12/2013

21/11/2013 - 27/11/2013

14/11/2013 - 20/11/2013

07/11/2013 - 13/11/2013

31/10/2013 - 06/11/2013

24/10/2013 - 30/10/2013

17/10/2013 - 23/10/2013

10/10/2013 - 16/10/2013

Thoughts on Usage

The diagram below shows weekly On-Net and Off-Net downloads. ! On-Net GB Off-Net GB

1600

1440

1280

1120

960

800

640

480

320

160

Thoughts on Users Over 5200 users accessed the Freedom network during the 8 week trial. ! ! The average user download is a little over 2.1 Gigabytes.
 From the trial we learnt that 10% of the users ‘hog’ the service.! ! In fact this group of users downloaded exactly 7,023 Gigabytes. Just to be clear 60% of the total downloads are made by ‘excessive’ users who are more then likely downloading content from Torrent sites.

Users who Accessed Freedom!!!!

5,318

Average User On-Net Download!during the trial

1.28 Gigabytes

Average User Off-Net Download!

0.83 Gigabytes

Thoughts on Users The chart below shows the daily user logons to the Freedom network during the period of the trial. During peak semester times over 1200 users were using the service.

Thoughts on Bandwidth Usage In order to support the Freedom trial, the University provided a 100Mb/sec connection to the Internet, this total bandwidth was shared between the users of the service.! 
 On numerous days of the trial, limits of bandwidth were reached. The data gathered suggests peak use was on the days Mac OS X Mavericks and iOS 7 (for iPhone and iPad) was released.

Thoughts on Device Choices The graph below shows the common devices used by the community. The most commonly used device during the trial was the iPhone and iPad - this is inline with market trends/ data.

Apple iPod, iPhone, iPad or TV (SD) Android Phone/Tablet (Current) Apple Mac OS X Microsoft Windows Vista or 7 Microsoft Windows 8 Unknown Device Other e.g. Slingbox, Chrome Debian Linux, HP Touch Pad (WebOS) or TiVo Linux e.g. Ubuntu, Redhat

Thoughts on Downloads The most common content downloaded is digital media. Torrents were used excessively during the trial and will be managed more carefully in the future.

Web Downloads (HTTP) Media Downloads e.g. Youtube (HTTP) Torrents Mac App and iTunes Stores Other Traffic via the Web Secure Traffic (HTTPS) Video/ Audio Streaming QVOD Media Downloads Apple Software Updates Other

What’s Next? ITS is committed to improving the On Campus Internet experience.! ! We are currently investigating options for delivering wireless services which meet contemporary requirements.! ! We are hoping to have a solution in place for Autumn Session 2014.! ! ! ! If you have any questions, please feel free to email them to [email protected].