Find. Your. Financial Future: LouisianaBanksandCreditUnions. StatewideDirectory

Fi nd Y o u r Fi nanc i al Fut ur e : Loui s i anaBanksandCr e di tUni ons St a t e wi deDi r e c t or y Find Your Financial Future: Louisiana ...
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Fi nd

Y o u r Fi nanc i al Fut ur e :

Loui s i anaBanksandCr e di tUni ons St a t e wi deDi r e c t or y

Find

Your Financial

Future:

Louisiana Banks and Credit Unions

Statewide Directory

Southeast Louisiana Alliance for Economic Inclusion (AEI) c/o: Kevin Williams FDIC Community Affairs 5555 Hilton Avenue, Suite 300 Baton Rouge, Louisiana 70808

Louisiana Appleseed Christy Kane, Executive Director 909 Poydras Street Suite 1550 New Orleans, Louisiana 70112 http://louisiana.appleseednetwork.org/

Acknowledgments Special thanks to the W.K. Kellogg Foundation for supporting this financial access project and to the Louisiana Bankers Association and the Louisiana Credit Union League for distributing the survey. Also, special thanks to Louisiana Appleseed Legal Fellow Jennifer Jacobs for her dedication to this project and for her time spent on the survey and compiling this directory. Finally, we owe gratitude to Louisiana Appleseed volunteers Megan Haggerty Guy and Jeff Richardson of Adams and Reese, LLP, both of whom donated pro bono time to formulate survey questions, review the directory and plan overall strategy.

The information in this Directory is provided as a matter of public service and is for informational use only. The information does not constitute legal or financial advice and should not be used as such. Readers are strongly urged to contact the banks and credit unions directly to discuss the availability of products and services. The information presented in this Directory was collected in Fall 2010 through a survey sent to banks and credit unions statewide; it is not an exhaustive list of the respondents’ products and services. The information presented is subject to change. The Southeast Louisiana Alliance for Economic Inclusion and Louisiana Appleseed claim no responsibility for the accuracy of the information provided by the financial institutions.

Find Your Financial Future: Louisiana Banks and Credit Unions

WHY CHOOSE A BANK OR CREDIT UNION? BANK ON YOUR FUTURE! SAFETY ~ Carrying cash on payday or keeping large amounts of money at home can make you a target for robbery and assault. Banks and credit unions offer a safe place to keep your money. MONEY ~ Fees to cash checks or buy money orders to pay your bills add up. Bank or credit union accounts will help you better control a budget and allow you to pay bills directly without money orders. CREDIT ~ Opening a bank or credit union account can be the first step to establishing credit and becoming eligible for loans for cars, homes and many other items. EDUCATION ~ Banks and credit unions offer options for financing a college education – and savings accounts to help you make that goal a reality. CONVENIENCE ~ Using a debit card or ATM card – instead of carrying cash or writing checks – is a safe and convenient way to make your everyday purchases.

WHAT THIS DIRECTORY OFFERS This directory is meant to be an easy guide for learning about what Louisiana banks and credit unions can offer customers. Many of these services are free or low-cost ways to manage your money. The first section describes the kinds of services banks and credit unions offer. The second section lists each service and tells you which banks and credit unions offer it. At the end, there is a list of financial terms and what they mean. The AEI’s Committee to Address the Needs of the Unbanked and Underbanked worked with Louisiana Appleseed to put this directory together.

WHO WE ARE The mission of the Southeast LA Alliance for Economic Inclusion (AEI), which was organized in 2007 by the FDIC Memphis Area Office and other community stakeholders, is to improve the economic wellbeing of low- and moderate-income individuals and families, including the unbanked and underserved, by improving access to the U.S. banking system. The AEI works with financial institutions and other partners on ways to bring those currently unbanked and underserved into the financial mainstream through innovative low-cost products and services and expanded financial education efforts. Louisiana Appleseed is a pro bono-focused nonprofit dedicated to advancing social justice by effecting change at the policy, or systemic, level.

Louisiana Appleseed

recruits professionals to donate pro bono time to solve problems at their root cause. Our projects seek to increase access to education, opportunity and justice.

Find Your Financial Future: Louisiana Banks and Credit Unions

“Putting your money in a bank or credit union doesn’t have to be confusing. Choosing a bank or credit union can help you save money and start on a path to financial freedom. This directory provides the tools to make a smart choice that’s right for you.” -

Christy Kane, Executive Director, Louisiana Appleseed

Table of Contents Table of Contents A: Banks and Credit Unions - Detailed Listings………....….… 2 Table of Contents B: Innovative Products and Services - Detailed Listings…...…

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Contact Information for Banks and Credit Unions………………………………….

4-6

Banks and Credit Unions - Detailed Listings……………………...…..……….…….

7-35

Innovative Products and Services - Detailed Listings…………………………..…... 36-54 Glossary of Financial Terms.…………………………………………...……………… 55-59

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Find Your Financial Future: Louisiana Banks and Credit Unions

Table of Contents A Banks and Credit Unions - Detailed Listings Acadian Federal Credit Union, Lafayette, LA……………………………………………………………..….. Agrico Chem Federal Credit Union, St. James, LA………………………………………………………… Allied Plastics Federal Credit Union, Baton Rouge, LA…………………………………………...……… ASI Federal Credit Union, Harahan, LA…………………………………………………………………….… Bank of Ruston, Ruston, LA…………………………………………………………………………………….. Barksdale Federal Credit Union, Bossier City, LA…………………………………………………………… Calcasieu Teachers & Employees Credit Union, Lake Charles, LA……………………………………….. Carville Employees Federal Credit Union, Carville, LA……………………………………………………. Community Trust Bank, Monroe, LA………………………………………………………………………….. District 05 DOTD Federal Credit Union, Monroe, LA…………………………………...………………….. Dresser Alexandria Federal Credit Union, Tioga, LA……………………………………………………….. Fidelity Homestead Savings Bank, New Orleans, LA……………………………………………………….. First American Bank and Trust, Vacherie, LA……………………………………………………………… First Federal Bank of Louisiana, Lake Charles, LA………………………………………………………… First Guaranty Bank, Hammond, LA………………………………………………………………………….. First NBC Bank, New Orleans, LA…………………………………………………………………………… First Pioneers Federal Credit Union, Lafayette, LA………………………………………………………….. Hancock Bank, Mandeville, LA………………………………………………………………………………… IBERIABANK, Lafayette, LA………………………………………………………………………...…………. Iberville Bank, Plaquemine, LA………………………………………………………………………………… Immaculate Heart of Mary Credit Union, Lafayette, LA……………………………………………………. Jeff Davis Bank & Trust Co., Jennings, LA……………………………………………………………………. Jeff Davis Bank & Trust Co., Lake Charles, LA………………………………………………………………. Lafayette Schools’ Federal Credit Union, Lafayette, LA…………………………………………………….. Liberty Bank, New Orleans, LA………………………………………………………………………………… Louisiana Farm Bureau Credit Union, Baton Rouge, LA……………………………………………………. M C Bank & Trust Company, Morgan City, LA……………………………………………………………… Maple Federal Credit Union, Lafayette, LA………………………………………………………………… Montell Federal Credit Union, Westlake, LA…………………………………………………………………. Neighbors Federal Credit Union, Baton Rouge, LA……………………………………………………….. Pelican State Credit Union, Baton Rouge, LA………………………………………………………………… Peoples State Bank, Natchitoches, LA…………………………………………………..…………………….. Post Office Employees Federal Credit Union, Shreveport, LA…………………………………………….. Richland Parish Schools Federal Credit Union, Rayville, LA……………………………………………… Saint Martin Bank & Trust Co., St. Martinville, LA…………………………………………………………. Section 705 Federal Credit Union, Lafayette, LA…………………………………………………………….. Shell New Orleans Federal Credit Union, New Orleans, LA…………………………………………….. South Louisiana Bank, Houma, LA…………………………………………..……………………………….. St. Jules Credit Union, Lafayette, LA………………………………………………………………………… Teche Federal Bank, Baton Rouge, LA………………………………………………………………………. Tri Parish Bank, Eunice, LA…………………………………………………………………………………….. UNO Federal Credit Union, New Orleans, LA……………………………………………………………….. VAC Federal Credit Union, Shreveport, LA…………………………………………………………..……… Whitney National Bank, New Orleans, LA…………………………………………………………………. Wymar Federal Credit Union, Geismar, LA……………………………………………….…………..………

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7 7 7-8 8-9 9 10 10-11 11 12 13 13-14 14 14-15 15 16 16-17 17 18 18-19 19 20 20 20-21 21 21-22 22 23 23-24 24 24-25 25-26 26-27 27 27-28 28 29 29-30 30-31 31 31-32 32 33 33-34 34 34-35

Find Your Financial Future: Louisiana Banks and Credit Unions

Table of Contents B Innovative Products and Services Detailed Listings Financial Education Programs…………………………..…………………………………………………………….. Language Assistance…………………………………………………………………………………..………………… Stored Value Cards……………………………………………………………………………………………….…….. Loans and Mortgages Payday Loans……………………………………………………………………………………………….… Personal Loans below $2,500…………………………………………………………………………….….. Micro Small Business Loans below $10,000…………………………………………………………….….. Low-cost Mortgages……………………………………………………………………………………..…… Affordable Mortgages: alternative, portfolio-held products……………………………………….……. Money Transfers Wire Transfers at competitive market rate for domestic and international …………………………… Electronic Transfer Accounts or similar for low cost money transfers……………………….…………. Contract Money Transfer Services (i.e. Western Union-type transfers)………………….……………… At least two free money orders/e-checks per month with additional offered at low or no fee……….. Check Cashing Free and Low-fee Check Cashing Services ………………………………………………………………… Check Cashing Services at low cost relative to other alternative check cashers…………..……………. Identification Types of Primary Identification accepted……..…………………………………………………………….. Types of Secondary Identification accepted ……………………………...………………………………… Accounts Second Chance Checking……………………….…………………………………………………………… Passbook Savings Accounts……………………..…………………………………………………………… Individual Development Savings Accounts (IDAs) for a local nonprofit IDA administrator………… Card-based Electronic Accounts…………………………………………..…………………………………. Interest-bearing Accounts…………………………………………………………………………………… Free Direct Deposit for tax refunds or pay checks.……………………………………………………..….. Free Automatic (direct deposit) Savings…………………………………………………………………..… Low-cost Checking Accounts……………………………………………………………………………….. Low-cost Savings Accounts……………………………………………….…………………………….….. General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits)………………………………………………………………… Banking and Bill Pay Banking Services at non-branch locations………………………………………………………………… Banking Services during non-traditional banking hours (not including online banking and/or ATMs)…………………………………………………………………………………………………………… Free Electronic Statements …………………………………………………………………………………… Free Online and Mobile Banking…………………………………………………………………………….. Free Online and Mobile Bill Pay…………………………………...………………………………………… Low-fee Kiosk Bill Pay………………..………….…………………………………………………………… Tax Assistance - Free Tax Returns: Assistance in filing state and federal returns……..………………………………………… Individual Tax Identification Number (ITIN) applications processed directly……………………….....

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36 37 37 38 38 39 39 40 40 41 41 41 42 42 43-44 44-45 46 46 46 47 47 48 48 49-50 50-51 52 52 52 53 53 54 54 54 54

Find Your Financial Future: Louisiana Banks and Credit Unions

Contact Information for Banks and Credit Unions Info is from survey respondents. Please ask for the right person to handle your request. Acadian Federal Credit Union

Barksdale Federal Credit Union

Dresser Alexandria Federal Credit

102 Sunbeam Lane

2701 Village Lane

Union

Lafayette, LA 70506

Bossier City, LA 71112

P.O. Box 700

Contact: Sandra Williams

Contact: Allison Prewett

Tioga, LA 71477-0700

Phone: 337-233-6744

Phone: 318-549-8240

Contact: Carolyn L. Guidry

E-mail: [email protected]

E-mail: [email protected]

Phone: 318-640-6002

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E-mail: [email protected]

Agrico Chem Federal Credit Union

Calcasieu Teachers & Employees

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9959 Highway 18

Credit Union

Fidelity Homestead Savings Bank

St. James, LA 70086

2423 Sixth Street

201 St. Charles Avenue, 20th Floor

Contact: Melanie Rhodes

Lake Charles, LA 70601

New Orleans, LA 70170

Phone: 225-474-9728

Contact: Bruce C. Thomas

Contact: Karin J. Coleman

E-mail: [email protected]

Phone: 337-433-4525

Phone: 504-569-3451

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E-mail:

E-mail:

Allied Plastics FCU

[email protected]

[email protected]

P.O. Box 53006

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Baton Rouge, LA 70892

Carville Employees Federal Credit

First American Bank and Trust

Contact: Cindy Lee

Union

P.O. Box 550

Phone: 225-775-1082

P.O. Box 87

Vacherie, LA 70090

E-mail: [email protected]

Carville, LA 70721

Contact: Frank J. Bourgeois

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Contact: Melissa Mallet

Phone: 225-265-2265

ASI Federal Credit Union

Phone: 225-642-8663

E-mail: [email protected]

5508 Citrus Boulevard

E-mail: [email protected]

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Harahan, LA 70123

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First Federal Bank of Louisiana

Contact: Sarah Taylor

Community Trust Bank

1135 Lakeshore Drive

Phone: 504-733-1733 ext. 79206

1800 Hudson Lane

Lake Charles, LA 70601

E-mail: [email protected]

Monroe, LA 71203

Contact: Cheryl L. Burns

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Contact: Shelia Grayson

Phone: 337-421-1187

Bank of Ruston

Phone: 318-998-4668

E-mail: [email protected]

505 North Vienna Street

E-mail: [email protected]

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Ruston, LA 71270

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First Guaranty Bank

Contact: Mitsy Sullivan

District 05 DOTD Federal Credit

400 East Thomas Street

Phone: 318-255-3733

Union

Hammond, LA 70401

E-mail: [email protected]

P.O. Box 4068

Contact: Desiree Simmons

Monroe, LA 71211

Phone: 985-375-0473

Contact: Kyla Banks

E-mail: [email protected]

Phone: 318-342-0146 E-mail: [email protected]

4

Find Your Financial Future: Louisiana Banks and Credit Unions

First NBC Bank

Immaculate Heart of Mary Credit

Louisiana Farm Bureau Credit Union

210 Baronne Street

Union

9516 Airline Highway

New Orleans, LA 70112

P.O. Box 93156

Baton Rouge, LA 70815

Contact: Linda Nelms

905 Surrey Street

Contact: Tena Krumholt

Phone: 504-671-3843

Lafayette, LA 70509

Phone: 225-922-6405

E-mail: [email protected]

Contact: Tammi J. Brown

E-mail: [email protected]

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Phone: 337-593-0591

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First Pioneers Federal Credit Union

E-mail:

M C Bank & Trust Company

2235 South College Road Extension

[email protected]

1201 Brashear Avenue

Lafayette, LA 70508

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P.O. Drawer 2000

Contact: Lawoka Dionne

Jeff Davis Bank & Trust Co.

Morgan City, LA 70380

Phone: 337-272-7600

1611 Elton Road

Contact: J. Michael Bourgeois

E-mail: [email protected]

Jennings, LA 70546

Contact: Larry J. Callais

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Contact: Ramona Louviere

Phone: 985-384-2100

Hancock Bank

Phone: 337-824-1422

E-mail: [email protected]

2929 Highway 190

E-mail: [email protected]

E-mail: [email protected]

Mandeville, LA 70471

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Contact: Anna Smith

Jeff Davis Bank & Trust Co.

Maple Federal Credit Union

Phone: 985-674-7798

4400 Nelson Road

105 Toledo Drive

E-mail:

Lake Charles, LA 70605

Lafayette, LA 70506

[email protected]

Contact: Tyler Williams

Contact: Pamela Stelly

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Phone: 337-478-4986

Phone: 337-233-6264

IBERIABANK

E-mail: [email protected]

E-mail: [email protected]

201 West Congress Street

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Lafayette, LA 70502

Lafayette Schools' Federal Credit Union

Montell Federal Credit Union

Contact: Carrie Curet

515 Guilbeau Road

4103 Highway 108

Phone: 337-359-1575

Lafayette, LA 70506

Westlake, LA 70669

E-mail: [email protected]

Contact: Brian Leger

Contact: K Jeanene Louviere

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Phone: 337-989-0499 ext. 329

Phone: 337-882-6807

Iberville Bank

E-mail: [email protected]

E-mail: [email protected]

23405 Eden Street

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P.O. Box 695

Liberty Bank

Neighbors Federal Credit Union

Plaquemine, LA 70765

6600 Plaza Drive

12529 Perkins Road

Contact: Jessica Kell

New Orleans, LA 70070

Baton Rouge, LA 70810

Phone: 225-692-6029

Contact: Mysheka Battiste

Contact: Dan Robichaux

E-mail: [email protected]

Phone: 504-240-5292

Phone: 225-819-5755

E-mail: [email protected]

E-mail: [email protected]

5

Find Your Financial Future: Louisiana Banks and Credit Unions

Pelican State Credit Union

Section 705 Federal Credit Union

Tri Parish Bank

11585 Lake Sherwood Avenue North

1455 West Willow Street

P.O. Box 1029

Baton Rouge, LA 70816

Lafayette, LA 70529

Eunice, LA 70535

Contact: Jeff Conrad

Contact: Anna Trahan

Contact: Jamaine Brasseaux

Phone: 225-408-6126

Phone: 806-535-990

Phone: 337-546-2121

E-mail: [email protected]

E-mail: [email protected]

E-mail: [email protected]

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Peoples State Bank

Shell New Orleans Federal Credit

UNO Federal Credit Union

315 Royal Street

Union

University of New Orleans

Natchitoches, LA 71457

700 Poydras Street

New Orleans, LA 70148

Contact: LaCarsha Babers

P100

Contact: Chris Maurer

Phone: 318-238-4421

New Orleans, LA 70139

Phone: 504-280-6496

E-mail: [email protected]

Contact: Michelle Duhe

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Phone: 504-728-4853

VAC Federal Credit Union

Post Office Employees Federal Credit

E-mail: [email protected]

P.O. Box 5668

Union

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Shreveport, LA 71135-5668

2443 Texas Avenue

South Louisiana Bank

Contact: Dawn Ruggles

Shreveport, LA 71103

P.O. Box 1718

Phone: 318-524-0822

Contact: J D Smith

1362 West Tunnel Boulevard

E-mail: [email protected]

Phone: 318-222-1979

Houma, LA 70360

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E-mail: [email protected]

Contact: Victoria Rhea

Whitney National Bank

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Phone: 985-851-3434 ext. 261

228 St. Charles Avenue

Richland Parish Schools Federal

E-mail: [email protected]

New Orleans, LA 70130

Credit Union

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Contact: Kelly Mann

411 Foster Street

St. Jules Credit Union

Phone: 504-552-4885

Rayville, LA 71269

1600 North Bertrand Drive

E-mail: [email protected]

Contact: Beverly Gresham

Lafayette, LA 70506

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Phone: 318-728-5964

Contact: Cindy Rushing

Wymar Federal Credit Union

E-mail: [email protected]

Phone: 337-261-1151

37269 Highway 30

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E-mail: [email protected]

Geismar, LA 70734

Saint Martin Bank & Trust Co.

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Contact: Reggie Gremillion

P.O. Box 199

Teche Federal Bank

Phone: 225-339-7197

St. Martinville, LA 70582

3524 South Sherwood Forest

E-mail: [email protected]

Contact: Mark A. Berard

Boulevard

Phone: 337-342-2880

Baton Rouge, LA 70816

E-mail:

Contact: Lindsey Robinson-Jones

[email protected]

Phone: 225-300-4050 E-mail: [email protected]

6

Find Your Financial Future: Louisiana Banks and Credit Unions

Banks and Credit Unions Detailed Listings Acadian Federal Credit Union Lafayette, LA

FINANCIAL EDUCATION PROGRAMS: Offers one-on-one sessions with members and holds classes in their board room. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with streamlined underwriting  Personal Loans below $2,500 with payroll deduction savings component MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Utility Bill ACCOUNTS  Passbook Savings Accounts  Free Direct Deposit for tax refunds or pay checks  Card-based Electronic Accounts  Low-cost checking and savings accounts with low opening balance for checking ($10-$25), low ($1 for checking; $5 for savings) or no minimum monthly balance, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Agrico Chem Federal Credit Union St. James, LA

ACCOUNTS  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Checking accounts with low ($1) or no minimum monthly balance

Allied Plastics Federal Credit Union Baton Rouge, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international

7

Find Your Financial Future: Louisiana Banks and Credit Unions

CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification is not required ACCOUNTS  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance for savings accounts ($5), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Online and Mobile Banking

ASI Federal Credit Union (ASIFCU) Harahan, LA

FINANCIAL EDUCATION PROGRAMS: ASIFCU created an affiliate nonprofit in 2005 to promote financial literacy. The nonprofit, A Shared Initiative, Inc., offers foreclosure prevention counseling, credit counseling, first time homebuyer education/pre-purchase counseling and basic financial literacy. LANGUAGE ASSISTANCE: Bilingual capabilities in Spanish and Vietnamese; bilingual personnel employed in various branches. Two fully bilingual branches. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36%, a repayment period beyond a single pay check cycle, low or no origination fees, streamlined underwriting and automatic savings with some but not all of ASI's low-cost alternatives to predatory payday lending: low-cost savings available for all products but forced savings component available with one product  Personal Loans below $2,500 with savings component  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers)  At least two free money orders/e-checks per month with additional offered at low or no fee CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, Matricula Consular, Individual Taxpayer

8

Find Your Financial Future: Louisiana Banks and Credit Unions

ID Number, Other Foreign-issued ID (ASI accepts anything allowed under ITIN guidelines for ITIN accounts; different guidelines apply for interest-bearing savings accounts)  Secondary Identification accepted: Mexican Voter Registration Card, Other Foreign-issued ID, Utility Bill, Others depending on primary document ACCOUNTS  Second Chance Checking (debit card driven)  Passbook Savings Accounts  Active Individual Development Savings Accounts (IDAs) for a local nonprofit IDA administrator  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay TAX ASSISTANCE - FREE  Tax Returns: Assistance in filing state and federal returns  Individual Tax Identification Number (ITIN) applications processed directly for free

Bank of Ruston Ruston, LA

STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500 IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number, Foreign Government-Issued Identification Passport  Secondary Identification is not required (but Utility Bill, Voter Registration Card, Social Security Card and Birth Certificate are accepted) ACCOUNTS  Card-based electronic accounts  Interest-bearing Accounts  Checking and savings accounts with low ($1) or no minimum monthly balance for checking, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements

9

Find Your Financial Future: Louisiana Banks and Credit Unions

Barksdale Federal Credit Union Bossier City, LA

FINANCIAL EDUCATION PROGRAMS: Free seminars / classes: Checking, Budgeting, Credit 101, Home Buying, Career and Children's Money Management. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with streamlined underwriting  Personal Loans below $2,500 with a required savings account component  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Matricula Consular, Individual Taxpayer ID Number  Secondary Identification accepted: Utility Bill (used to confirm address) ACCOUNTS  Second Chance Checking (Chex Systems Report required, debit card driven, check writing privileges)  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee; accounts are interest bearing with one free corporate check per month and free single signature travelers checks  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with close of business as cut-off time for availability BANKING AND BILL PAY  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Calcasieu Teachers & Employees Credit Union Lake Charles, LA

LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and streamlined underwriting  Personal Loans below $2,500 (free life insurance on savings accounts) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number

10

Find Your Financial Future: Louisiana Banks and Credit Unions

 Secondary Identification accepted: Utility Bill ACCOUNTS  Second Chance Checking (Chex Systems report required)  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1) or no minimum monthly balance on checking accounts, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee BANKING AND BILL PAY  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Carville Employees Federal Credit Union Carville, LA

FINANCIAL EDUCATION PROGRAMS: One-on-one counseling: Manager sits with member to explain negative accounts and develops a plan to clear items up. Also explains how to keep working towards improving credit. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees  Personal Loans below $2,500 MONEY TRANSFERS  Electronic Transfer Accounts or similar for low cost money transfers CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Utility Bill ACCOUNTS  Second Chance Checking with check writing privileges; usually provided with a small service fee ($3-$5 average)  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking accounts with low monthly maintenance fee (up to $3), small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  No monthly maintenance fee (if minimum balance is met) for basic savings accounts  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Online and Mobile Banking

11

Find Your Financial Future: Louisiana Banks and Credit Unions

Community Trust Bank Monroe, LA

FINANCIAL EDUCATION PROGRAMS: Bank at School; Money Smart; Financial Literacy STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component  Micro Small Business Loans below $10,000 MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  At least two free money orders/e-checks per month with additional offered at low or no fee CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card  Secondary Identification accepted: Passport; Social Security Card; Other Foreign-issued ID ACCOUNTS  Passbook Savings Accounts  Active Individual Development Savings Accounts (IDAs) for a local nonprofit IDA administrator  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Low-cost checking and savings accounts with low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay TAX ASSISTANCE - FREE  Tax Returns: Assistance in filing state and federal returns

12

Find Your Financial Future: Louisiana Banks and Credit Unions

District 05 DOTD Federal Credit Union Monroe, LA

LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and streamlined underwriting  Personal Loans below $2,500 with savings component  Low-cost Mortgages MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number  Secondary Identification is not required ACCOUNTS  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Online and Mobile Banking  Free Online and Mobile Bill Pay TAX ASSISTANCE - FREE  Individual Tax Identification Number (ITIN) applications processed directly (no fee)

Dresser Alexandria Federal Credit Union Tioga, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 MONEY TRANSFERS  At least two free money orders/e-checks per month with additional offered at low or no fee IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number  Secondary Identification is not required ACCOUNTS  Second Chance Checking

13

Find Your Financial Future: Louisiana Banks and Credit Unions

 Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25) for checking, low ($1) or no minimum monthly balance for checking, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Online and Mobile Banking

Fidelity Homestead Savings Bank New Orleans, LA

FINANCIAL EDUCATION PROGRAMS: Get Smart About Credit offered annaully to high school youth; First Time Homebuyer Education offered all year long with non-profit partners. LANGUAGE ASSISTANCE: Bilingual Spanish-speaking personnel. LOANS AND MORTGAGES  Personal Loans below $2,500  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product; credit score requirement is lowered with this product IDENTIFICATION  Primary Identification accepted: Driver’s License  Secondary Identification: Utility Bill ACCOUNTS  Passbook Savings Accounts  Active Individual Development Savings Accounts (IDAs) for a local nonprofit IDA administrator  Interest-bearing Accounts  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1) or no minimum monthly balance for checking, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements

First American Bank and Trust Vacherie, LA

FINANCIAL EDUCATION PROGRAMS: Offered financial education classes to the local schools. STORED VALUE CARDS  Stored Value Cards available LANGUAGE ASSISTANCE: We employ two Spanish speaking tellers / csr. LOANS AND MORTGAGES  Personal Loans below $2,500 IDENTIFICATION

14

Find Your Financial Future: Louisiana Banks and Credit Unions

 Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Other Foreign-issued ID ACCOUNTS  Card-based Electronic Accounts  Interest-bearing Accounts  Low-cost checking accounts with low ($1) or no minimum monthly balance for checking, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) BANKING AND BILL PAY  Free Electronic Statements

First Federal Bank of Louisiana Lake Charles, LA

FINANCIAL EDUCATION PROGRAMS: FDIC Money Smart Financial Education, Homebuyer Education and Teach Children to Save. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card, Passport, Military ID Card, Federal Government ID, Local Government ID Card with Photo  Secondary Identification accepted: Utility Bill, Original Social Security Card, Birth Certificate, Marriage License, Medicaid Card, Student ID with Photo, Voter Registration Card, Property Tax Bill, Rental/Lease Agreement/Deed ACCOUNTS  Second Chance Mainstream Checking (Chex Systems report required, check writing privileges, NSFs allowed)  Passbook and Statement Savings Accounts (with or without free direct deposit); Statement Savings with free direct deposit & ATM access  Interest-bearing Accounts  Card Based Electronic Accounts – ETA and Easy Access Account with free direct deposit  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking accounts with low opening balance ($10-25) for checking, low ($1) or no minimum monthly balance for checking, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, ATM card, check writing services, and an option for direct deposit with no monthly or per item fee; Totally Free Checking  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking; 24-hour account access

15

Find Your Financial Future: Louisiana Banks and Credit Unions

First Guaranty Bank Hammond, LA

FINANCIAL EDUCATION PROGRAMS: Supplies financial education materials to local schools. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank) IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card, Foreign-Issued Passport  Secondary Identification accepted: Social Security Card ACCOUNTS  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 4:30pm as cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

First NBC Bank New Orleans, LA

LANGUAGE ASSISTANCE: Spanish-speaking and Vietnamese-speaking personnel. LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card, Individual Taxpayer ID Number, US-issued Passport, US Military ID, US Government ID, Alien Registration Card  Secondary Identification accepted: Social Security Card, Birth Certificate, Credit/Bank Card, Police ID, School ID, Company ID ACCOUNTS  Interest-bearing Accounts  Free Automatic (direct deposit) Savings

16

Find Your Financial Future: Louisiana Banks and Credit Unions

 Checking accounts with low monthly maintenance fee (up to $3)  Basic savings accounts with no monthly maintenance fee (if minimum balance is met), low ($5) or no minimum monthly balance  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 2:00pm as earliest cut-off hour for availability BANKING AND BILL PAY  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

First Pioneers Federal Credit Union Lafayette, LA

LANGUAGE ASSISTANCE: Bilingual French-speaking employees. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and streamlined underwriting  Personal Loans below $2,500 with savings component (all accounts must have a savings with a minimum of $5 in it) MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Utility Bill ACCOUNTS  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

17

Find Your Financial Future: Louisiana Banks and Credit Unions

Hancock Bank Mandeville, LA

STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID, IDs from foreign countries that are in the ID Checking Guide and Passports that are current  Secondary Identification is not required ACCOUNTS  Second Chance Checking (Chex Systems report required, check writing privileges, usually provided with a small service fee of $3-$5)  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($5) for savings, low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

IBERIABANK Lafayette, LA

FINANCIAL EDUCATION PROGRAMS: Offers FDIC Money Smart or other curriculum through NGO; NMTCs; In-School Banking Program with a dedicated branch in an elementary school. LOANS AND MORTGAGES  Personal Loans below $2,500  Low-cost Mortgages (we purchase some alternative mortgage products purchased from NGO's) MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international

18

Find Your Financial Future: Louisiana Banks and Credit Unions

IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card  Secondary Identification is not required ACCOUNTS  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking accounts with debit card  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking

Iberville Bank Plaquemine, LA

FINANCIAL EDUCATION PROGRAMS: Educational presentations by employees to communities and schools in the areas we serve. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Affordable Mortgages: Alternative, portfolio-held product with lowered credit score requirement MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  At least two free money orders/e-checks per month with additional offered at low or no fee CHECK CASHING  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary / Secondary Identification accepted: Any two of the following: Social Security Number/Card, Driver’s License, State ID Card, Major Credit Card, Individual Taxpayer ID Number, Other Foreign-issued ID ACCOUNTS  Passbook Savings Accounts  Interest-bearing Accounts  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1) or no minimum monthly balance for checking, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with a 5:30pm cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

19

Find Your Financial Future: Louisiana Banks and Credit Unions

Immaculate Heart of Mary Credit Union Lafayette, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component (we offer share-secured loans) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Utility Bill ACCOUNTS  Passbook Savings Accounts  Interest-bearing Accounts  Low-cost savings accounts with low opening balance ($5), low ($5) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts BANKING AND BILL PAY  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)

Jeff Davis Bank & Trust Co. Jennings, LA

FINANCIAL EDUCATION PROGRAMS: Offered

Jeff Davis Bank & Trust Co. Lake Charles, LA

FINANCIAL EDUCATION PROGRAMS: How To Do Your Banking education for local schools. LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000 MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, Individual Taxpayer ID Number, Other Foreign-issued ID  Secondary Identification accepted: Other Foreign-issued ID, Utility Bill ACCOUNTS  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card and check writing services  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with end of business as cut-off time for availability BANKING AND BILL PAY

20

Find Your Financial Future: Louisiana Banks and Credit Unions

 Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Low-fee kiosk bill payment

Lafayette Schools' Federal Credit Union Lafayette, LA

FINANCIAL EDUCATION PROGRAMS: Offers financial literacy courses at local schools. LOANS AND MORTGAGES  Personal Loans below $2,500  Low-cost Mortgages MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License  Secondary Identification is not required ACCOUNTS  Second Chance Checking (debit card driven, check writing privileges, NSFs allowed)  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low ($1 for checking; $5 for savings) or no minimum monthly balance, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking

Liberty Bank New Orleans, LA

FINANCIAL EDUCATION PROGRAMS: Offers Basic Banking 101 to more advanced curriculum. Launching a new financial education website. Offers programs for kids as young as 7. Participates in community programs and partners with customers to provide financial literacy to their employees and clients. LANGUAGE ASSISTANCE: Bilingual Spanish-speaking employee. Launching a new website with bilingual financial education information as well as brochures. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36%, a repayment period beyond a single pay check cycle, low or no origination fees, streamlined underwriting and automatic savings  Personal Loans below $2,500 with savings component  Micro Small Business Loans below $10,000

21

Find Your Financial Future: Louisiana Banks and Credit Unions

 Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product with lowered credit score requirement MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  At least two free money orders/e-checks per month with additional offered at low or no fee CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Major Credit Card  Secondary Identification is not required ACCOUNTS  Second Chance Checking (debit card driven, NSFs allowed, usually provided with an average small service fee of $3-5)  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 3:00pm as cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Louisiana Farm Bureau Credit Union Baton Rouge, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number  Secondary Identification is not required ACCOUNTS  Savings accounts with low ($5) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability

22

Find Your Financial Future: Louisiana Banks and Credit Unions

M C Bank & Trust Company Morgan City, LA

LANGUAGE ASSISTANCE: Several bilingual Spanish-speaking employees; Several bilingual French-speaking employees. LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000 MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Major Credit Card, Matricula Consular, Other Foreign-issued ID, Valid Passport, U.S. Government ID, U.S. Military ID, Alien Registration Card  Secondary Identification accepted: Mexican Voter Registration Card, Green Cards, Visas, Matricula Cards, Utility Bill, Social Security Card, Voter Registration Card, Birth Certificate, Credit Card, Bank Card, State or Local Government Card, Company ID, Police ID, Other non-pictured ID Cards ACCOUNTS  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with end of banking day when the doors are locked as cut-off time for availability BANKING AND BILL PAY  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Maple Federal Credit Union Lafayette, LA

STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500 MONEY TRANSFERS  Electronic Transfer Accounts or similar for low cost money transfers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Foreign-issued Passport, US Passport  Secondary Identification is not required ACCOUNTS

23

Find Your Financial Future: Louisiana Banks and Credit Unions

 Passbook Savings Accounts  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking

Montell Federal Credit Union Westlake, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License  Secondary Identification is not required ACCOUNTS  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability

Neighbors Federal Credit Union Baton Rouge, LA

FINANCIAL EDUCATION PROGRAMS: Financial literacy for adults and school age children. Budgeting and understanding credit reports. Two high school branches run by students. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and a lowered credit score requirement  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Other Foreign-issued ID  Secondary Identification is not required, Utility Bill, Insurance Card ACCOUNTS

24

Find Your Financial Future: Louisiana Banks and Credit Unions

 Second Chance Checking (Chex Systems report required, debit card driven, NSFs allowed)  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay TAX ASSISTANCE - FREE  Tax Returns: Assistance in filing state and federal returns

Pelican State Credit Union Baton Rouge, LA

FINANCIAL EDUCATION PROGRAMS: We teach Financial Literacy Workshops around the entire state of Louisiana, open to public and members. Multiple subjects and formats are rotated. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component (a regular share account)  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product with a lowered credit score requirement MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Major Credit Card  Secondary Identification accepted: Utility Bill, various others ACCOUNTS  Second Chance Checking (debit card driven, check writing privileges, NSFs allowed, usually provided with a small service fee of $3-$5)  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts,

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Find Your Financial Future: Louisiana Banks and Credit Unions

no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay TAX ASSISTANCE - FREE  Tax Returns: Assistance in filing state and federal returns

Peoples State Bank Natchitoches, LA

FINANCIAL EDUCATION PROGRAMS: Financial Counseling to clients in low to moderate income areas, underbanked and underserved areas, and families that want information on how to stop the cycle of living from pay check to pay check. Financial Counselor, the educational material, and breakfast/lunch is provided by the institution and presented at organized conferences by a Dave Ramsey Certified Counselor: Kelly Brantley. Offers $100 Financial Freedom Counseling Coupons to clients denied for a loan. These are offered to provide info about increasing credit ratings, lowering monthly debt, and increasing approval ability for future requests. LOANS AND MORTGAGES  Personal Loans below $2,500 with a suggested savings component  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Foreign-issued Passport or Military ID, Utility Bill, Work Badge with picture, Major Credit Card ACCOUNTS  Second Chance Checking (check writing privileges, NSFs allowed)  Passbook Savings Accounts  Active Individual Development Savings Accounts (IDAs) for a local nonprofit IDA administrator  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 3:00pm as cut-off time for availability

26

Find Your Financial Future: Louisiana Banks and Credit Unions

BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Post Office Employees Federal Credit Union Shreveport, LA

LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees  Personal Loans below $2,500 with savings component  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number  Secondary Identification is not required ACCOUNTS  Second Chance Checking (Chex Systems report required, check writing privileges)  Passbook Savings Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Low-cost checking and savings accounts with low opening balance ($5) for savings, low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Online and Mobile Banking TAX ASSISTANCE - FREE  Tax Returns: Assistance in filing state and federal returns

Richland Parish Schools Federal Credit Union Rayville, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License

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Find Your Financial Future: Louisiana Banks and Credit Unions

 Secondary Identification is not required ACCOUNTS  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, and an option for direct deposit with no monthly or per item fee

Saint Martin Bank & Trust Co. St. Martinville, LA

FINANCIAL EDUCATION PROGRAMS: Bank at School Program offered in community. STORED VALUE CARDS  Stored Value Cards available LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and streamlined underwriting  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  At least two free money orders/e-checks per month with additional offered at low or no fee CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Matricula Consular  Secondary Identification accepted: Mexican Voter Registration Card, Other Foreign-issued ID, Utility Bill, Birth Certificate, State ID Card ACCOUNTS  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 3:00pm as cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

28

Find Your Financial Future: Louisiana Banks and Credit Unions

Section 705 Federal Credit Union Lafayette, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 MONEY TRANSFERS  Electronic Transfer Accounts or similar for low cost money transfers CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License  Secondary Identification is not required ACCOUNTS  Passbook Savings Accounts  Card-based Electronic Accounts  Interest-bearing Accounts  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25) for checking, low ($1) or no minimum monthly balance for checking, debit card, check writing services BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking

Shell New Orleans Federal Credit Union New Orleans, LA

STORED VALUE CARDS  Stored Value Cards available LANGUAGE ASSISTANCE: Bilingual Spanish-speaking employee usually present at all branches. Audio response system available in Spanish. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and streamlined underwriting  Personal Loans below $2,500  Low-cost Mortgages MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Matricula Consular, Individual Taxpayer ID Number, Other Foreign-Issued ID, U.S. Passport  Secondary Identification accepted: Utility Bill ACCOUNTS  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings

29

Find Your Financial Future: Louisiana Banks and Credit Unions

 Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

South Louisiana Bank Houma, LA

FINANCIAL EDUCATION PROGRAMS: Money Smart program presented to classes at a local elementary school. Offers a bank at school program. Helps with the Economic Literacy classes given by Catholic Social Services C.E.N.T.S. for micro enterprise groups and teaches at the Home Buyer Education course held by Catholic Housing Services (topics include: banking literacy, understanding the mortgage process, saving, and credit). Provides "banking literacy" classes for youth groups and others from the community upon request. STORED VALUE CARDS  Stored Value Cards available LANGUAGE ASSISTANCE: Several bilingual Spanish-speaking employees. LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle  Personal Loans below $2,500 with savings component that is not required, but customer can borrow and put the money in a savings account to pledge to the loan to help build a credit history  Micro Small Business Loans below $10,000  Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product with a lowered credit score requirement MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Passport, Military License, Resident Alien Registration Card ACCOUNTS  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($5) for savings, low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  Free student checking and a no fee checking account. Student savings accounts have no minimum. Also can open a "club

30

Find Your Financial Future: Louisiana Banks and Credit Unions

savings” account with $5.  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 3:00pm as cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking

St. Jules Credit Union Lafayette, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 MONEY TRANSFERS  Electronic Transfer Accounts or similar for low cost money transfers CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank) IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number, Birth Certificate, Passport  Secondary Identification accepted: Utility Bill ACCOUNTS  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, small monthly fee, debit card, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking

Teche Federal Bank Baton Rouge, LA

MONEY TRANSFERS  Electronic Transfer Accounts or similar for low cost money transfers CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card, Individual Taxpayer ID Number, Passport, Military ID  Secondary Identification accepted: Utility Bill, Other only if address does not match the one provided ACCOUNTS  Second Chance Checking (debit card driven, check writing privileges, NSFs allowed)  Card-based Electronic Accounts  Interest-bearing Accounts

31

Find Your Financial Future: Louisiana Banks and Credit Unions

 Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking accounts; no monthly maintenance fee (if minimum balance is met) for basic savings accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee; no Chex Systems verification  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services during non-traditional banking hours (not including online banking and/or ATMs)  Free Electronic Statements  Free Online and Mobile Banking

Tri Parish Bank Eunice, LA

FINANCIAL EDUCATION PROGRAMS: Usually sponsors home mortgage education, identity theft and other informative (educational) programs. LANGUAGE ASSISTANCE: Bilingual personnel - French LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component, but minimum to open savings account is $100, with quarterly fees based on balances  Micro Small Business Loans below $10,000 CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Driver’s License, State ID Card, Passport  Secondary Identification accepted: Matricula Consular, Foreign-issued Passports, Military-issued ID ACCOUNTS  Second Chance Checking (Chex Systems Report required, debit card driven, check writing privileges, NSFs allowed)  Card-based Electronic Accounts  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking accounts with low opening balance ($10-25), low ($1) or no minimum monthly balance, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 3:00pm as cut-off time for availability BANKING AND BILL PAY  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

32

Find Your Financial Future: Louisiana Banks and Credit Unions

UNO Federal Credit Union New Orleans, LA

LOANS AND MORTGAGES  Personal Loans below $2,500  Low-cost Mortgages MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Foreign-issued Passport, US Passport  Secondary Identification is not required ACCOUNTS  Second Chance Checking with check writing privileges  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with no cut-off time for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking

VAC Federal Credit Union Shreveport, LA

LOANS AND MORTGAGES  Personal Loans below $2,500 with savings component ($100 deposit required for all loans)  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification accepted: Utility Bill, Passport ACCOUNTS  Card-based Electronic Accounts  Interest-bearing Accounts  Free Automatic (direct deposit) Savings

33

Find Your Financial Future: Louisiana Banks and Credit Unions

 Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee BANKING AND BILL PAY  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

Whitney National Bank New Orleans, LA

FINANCIAL EDUCATION PROGRAMS: Juvenile savings program incorporates a junior bank run by students to learn money management. Conducts homebuyer training programs and FDIC Money Smart training with nonprofit partners. LANGUAGE ASSISTANCE: Bilingual Spanish-speaking staff in call center. LOANS AND MORTGAGES  Personal Loans below $2,500  Micro Small Business Loans below $10,000  Affordable Mortgage: Alternative product held in portfolio, low down payment, no minimum credit score required MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  At least two free money orders/e-checks per month with additional offered at low or no fee IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card  Secondary Identification is not required ACCOUNTS  Card-based Electronic Accounts  Interest-bearing Accounts  Active Individual Development Saving Accounts (IDAs) for a local nonprofit IDA administrator  Low-cost checking and savings accounts with low ($5) or no minimum monthly balance for savings, no monthly maintenance fee (if minimum balance is met) for basic savings accounts, small monthly fee, debit card, check writing services, and an option for direct deposit with no monthly or per item fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with 5:00pm as cut-off time for availability BANKING AND BILL PAY  Free Electronic Statements  Free Online and Mobile Banking

Wymar Federal Credit Union Geismar, LA

STORED VALUE CARDS  Stored Value Cards LANGUAGE ASSISTANCE: LOANS AND MORTGAGES  Payday Loans: Alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period beyond a single pay check cycle with low or no origination fees and streamlined underwriting  Personal Loans below $2,500

34

Find Your Financial Future: Louisiana Banks and Credit Unions

 Low-cost Mortgages  Affordable Mortgages: Alternative, portfolio-held product MONEY TRANSFERS  Wire Transfers at competitive market rate for domestic and international  Electronic Transfer Accounts or similar for low cost money transfers  Contract Money Transfer Services (i.e. Western Union-type transfers) CHECK CASHING  Free Check Cashing Services (if drawn on our bank) and Low-fee Check Cashing Services (if drawn on another bank)  Check Cashing Services at low cost relative to other alternative check cashers IDENTIFICATION  Primary Identification accepted: Social Security Number/Card, Driver’s License, State ID Card, Individual Taxpayer ID Number, Foreign-issued Passport  Secondary Identification is not required ACCOUNTS  Interest-bearing Accounts  Free Direct Deposit for tax refunds or pay checks  Free Automatic (direct deposit) Savings  Low-cost checking and savings accounts with low opening balance ($10-25 for checking; $5 for savings), low ($1 for checking; $5 for savings) or no minimum monthly balance, low monthly maintenance fee (up to $3) for checking accounts, debit card, check writing services, and an option for direct deposit with no monthly or per item fee; no monthly fee  General same-day, or next-day from an established customer, funds availability (subject to appropriate exceptions, e.g. large deposits) with closing time as cut-off for availability BANKING AND BILL PAY  Banking Services at non-branch locations  Free Electronic Statements  Free Online and Mobile Banking  Free Online and Mobile Bill Pay

35

Find Your Financial Future: Louisiana Banks and Credit Unions

Innovative Products and Services Detailed Listings FINANCIAL EDUCATION PROGRAMS Information sessions that can cover a wide variety of topics including basic financial literacy, checking, budgeting, credit counseling, first time homebuyer education and counseling, foreclosure prevention counseling, money management, etc.  Acadian Federal Credit Union (Lafayette, LA) Offers one-on-one sessions with members and holds classes in their board room.  ASI Federal Credit Union (Harahan, LA) ASIFCU created an affiliate nonprofit in 2005 to promote financial literacy. The nonprofit, A Shared Initiative, Inc., offers foreclosure prevention counseling, credit counseling, first time homebuyer education/pre-purchase counseling and basic financial literacy.  Barksdale Federal Credit Union (Bossier City, LA) Free seminars / classes: Checking, Budgeting, Credit 101, Home Buying, Career and Children's Money Management.  Carville Employees Federal Credit Union (Carville, LA) One-on-one counseling: Manager sits with member to explain negative accounts and develops a plan to clear items up. Also explains how to keep working towards improving credit.  Community Trust Bank (Monroe, LA) Bank at School; Money Smart; Financial Literacy  Fidelity Homestead Savings Bank (New Orleans, LA) Get Smart About Credit offered annaully to high school youth; First Time Homebuyer Education offered all year long with non-profit partners.  First American Bank and Trust (Vacherie, LA) Offered financial education classes to the local schools.  First Federal Bank of Louisiana (Lake Charles, LA) FDIC Money Smart Financial Education, Homebuyer Education and Teach Children to Save Programs  First Guaranty Bank (Hammond, LA) Supplies financial education materials to local schools.  IBERIABANK (Lafayette, LA) Offers FDIC Money Smart or other curriculum through NGO; NMTCs; In-School Banking Program with a dedicated branch in an elementary school.  Iberville Bank (Plaquemine, LA) Educational presentations by employees to communities and schools in the areas we serve.  Jeff Davis Bank & Trust Co. (Jennings, LA)  Jeff Davis Bank & Trust Co. (Lake Charles, LA) How To Do Your Banking education for local schools.  Lafayette Schools' Federal Credit Union (Lafayette, LA) Offers financial literacy courses at local schools.

 Liberty Bank (New Orleans, LA) Offers Basic Banking 101 to more advanced curriculum. Launching a new financial education website. Offers programs for kids as young as 7. Participates in community programs and partners with customers to provide financial literacy to their employees and clients.  Neighbors Federal Credit Union (Baton Rouge, LA) Financial literacy for adults and school age children. Budgeting and understanding credit reports. Two high school branches run by students.  Peoples State Bank (Natchitoches, LA) Financial Counseling to clients in low to moderate income areas, underbanked and underserved areas, and families that want information on how to stop the cycle of living from pay check to pay check. Financial Counselor, the educational material, and breakfast/lunch is provided by the institution and presented at organized conferences by a Dave Ramsey Certified Counselor: Kelly Brantley. Offers $100 Financial Freedom Counseling Coupons to clients denied for a loan. These are offered to provide info about increasing credit ratings, lowering monthly debt, and increasing approval ability for future requests.  Saint Martin Bank & Trust Co. (St. Martinville, LA) Bank at School Program offered in community.  South Louisiana Bank (Houma, LA) Money Smart program presented at a local elementary school. Offers a bank at school program. Helps with the Economic Literacy classes given by Catholic Social Services C.E.N.T.S. for micro enterprise groups and teaches at the Home Buyer Education course held by Catholic Housing Services (topics include: banking literacy, understanding the mortgage process, saving, and credit). Provides "banking literacy" classes for youth groups and others from the community upon request.  Tri Parish Bank (Eunice, LA) Usually sponsors home mortgage education, identity theft and other informative (educational) programs.  Whitney National Bank (New Orleans, LA) Juvenile savings program incorporates a junior bank run by students to learn money management. Conducts homebuyer training programs and FDIC Money Smart training with nonprofit partners.

36

Find Your Financial Future: Louisiana Banks and Credit Unions

LANGUAGE ASSISTANCE Many financial institutions have employees who speak a wide variety of languages and who can help customers for whom English is not a primary language. Printed materials may also be available in multiple languages.  ASI Federal Credit Union (Harahan, LA) Bilingual capabilities in Spanish and Vietnamese; bilingual personnel employed in various branches. Two fully bilingual branches.  Fidelity Homestead Savings Bank (New Orleans, LA) Bilingual Spanish-speaking personnel.  First American Bank and Trust (Vacherie, LA) Two bilingual Spanish-speaking tellers / CSRs.  First NBC Bank (New Orleans, LA) Spanish-speaking and Vietnamese-speaking personnel.  First Pioneers Federal Credit Union (Lafayette, LA) Bilingual French-speaking employees.  Liberty Bank (New Orleans, LA) Bilingual Spanish-speaking employee. Launching a new website with bilingual financial education information as well as brochures.

 M C Bank & Trust Company (Morgan City, LA) Several bilingual Spanish-speaking employees; Several bilingual French-speaking employees.  Shell New Orleans Federal Credit Union (New Orleans, LA) Bilingual Spanish-speaking employee usually present at all branches. Audio response system available in Spanish.  South Louisiana Bank (Houma, LA) Several bilingual Spanish-speaking employees.  Tri Parish Bank (Eunice, LA) Bilingual French-speaking personnel.  Whitney National Bank (New Orleans, LA) Bilingual Spanish-speaking staff in call center.

STORED VALUE CARDS A stored value card uses magnetic stripe technology to store information about funds that have been prepaid to the card. One example is a gift card, which can only be used to purchase goods at a particular retailer. Another example is a multipurpose or “open-loop” card that can be used at a wide variety of retail locations, such as a card with a Visa or MasterCard brand that can be used wherever those brands are accepted. Unlike a debit card, which must be tied to a particular account, a person can use a stored value card even if the person does not have an account at a bank. These cards are typically anonymous and can be used by whoever possesses the card, and thus users of stored value cards must be careful to guard the cards against theft.  ASI Federal Credit Union, Harahan, LA  Bank of Ruston, Ruston, LA  Community Trust Bank, Monroe, LA  First American Bank and Trust, Vacherie, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  Hancock Bank, Mandeville, LA  Iberville Bank, Plaquemine, LA

 Maple Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Saint Martin Bank & Trust Co., St Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  Wymar Federal Credit Union, Geismar, LA

37

Find Your Financial Future: Louisiana Banks and Credit Unions

PAYDAY LOANS An alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period that goes beyond a single pay check cycle. Features can include low or no origination fees, streamlined underwriting and/or automatic savings.  Acadian Federal Credit Union, Lafayette, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  District 05 DOTD Federal Credit Union, Monroe, LA  First Pioneers Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA

 Neighbors Federal Credit Union, Baton Rouge, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  Wymar Federal Credit Union, Geismar, LA

PERSONAL LOANS BELOW $2,500 Many financial institutions offer personal loans of under $2,500 to individuals with special financial needs. These loans can sometimes be obtained even without a credit check or without the need to put up collateral as security. The interest rates on these loans can make them much more attractive than credit card debt. If the borrowed money is being used to purchase one specific item, retailers will sometimes work with finance companies to make it easier for customers to obtain personal loans for that specific item. Personal loans from a financial institution can be more flexible because they can be used for a variety of reasons, not just for the purchase of a specific product.  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics FCU, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Bank of Ruston, Ruston, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First American Bank and Trust, Vacherie, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Iberville Bank, Plaquemine, LA  Immaculate Heart of Mary Credit Union, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA

 Liberty Bank, New Orleans, LA  Louisiana Farm Bureau Credit Union, Baton Rouge, LA  M C Bank & Trust Company, Morgan City, LA  Maple Federal Credit Union, Lafayette, LA  Montell Federal Credit Union, Westlake, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Richland Parish Schools Federal Credit Union, Rayville, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

38

Find Your Financial Future: Louisiana Banks and Credit Unions

MICRO SMALL BUSINESS LOANS BELOW $10,000 These are short-term loans to small businesses that can be used for working capital or for the purchase of inventory, supplies, furniture, fixtures, machinery or equipment. The average loan amount is $13,000, but can sometimes be as much as $35,000. These loans typically cannot be used to pay existing debts or to purchase real estate. Financial institutions typically require some type of collateral and the personal guarantees of the business owner. Loan terms are typically no more than six years, and rates are generally higher than standard business loans, typically between 8% and 13%. Micro small business loans are a good source of funds for a business that has never before borrowed from a bank.  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Community Trust Bank, Monroe, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  Hancock Bank, Mandeville, LA  Iberville Bank, Plaquemine, LA  Neighbors Federal Credit Union, Baton Rouge, LA

 Jeff Davis Bank & Trust Co., Lake Charles, LA  Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  South Louisiana Bank, Houma, LA  Tri Parish Bank, Eunice, LA  Whitney National Bank, New Orleans, LA

LOW-COST MORTGAGES This is a mortgage in which the borrower pays little to no points, little to no lender or third-party fees and/or little to no cash must be paid up front. The interest rate on this type of loan is higher than a loan with standard costs. This type of mortgage is often best for borrowers who plan to sell or refinance in a few years.  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First Guaranty Bank, Hammond, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA  Neighbors Federal Credit Union, Baton Rouge, LA

 Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  UNO Federal Credit Union, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

39

Find Your Financial Future: Louisiana Banks and Credit Unions

AFFORDABLE MORTGAGES: ALTERNATIVE, PORTFOLIO-HELD PRODUCT Borrowers who have less than the full documentation, have lower credit scores, or have higher loan-to-values may not qualify for normal prime loans. Instead, they can sometimes qualify for an Alternative A-paper or Alt-A mortgage with a higher interest rate (but a better rate than a subprime mortgage). Portfolio-held mortgages are held by a financial institution rather than being resold to investors.  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  Hancock Bank, Mandeville, LA  Iberville Bank, Plaquemine, LA  Liberty Bank, New Orleans, LA  Neighbors Federal Credit Union, Baton Rouge, LA

 Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  South Louisiana Bank, Houma, LA  VAC Federal Credit Union, Shreveport, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

WIRE TRANSFERS AT COMPETITIVE MARKET RATE FOR DOMESTIC AND INTERNATIONAL Wire transfer is a method of electronic funds transfer from one bank account to another bank account or through a transfer of cash at an institution set up to transfer cash via wire transfer. Many financial institutions offer wire transfers at a competitive market rate for domestic and international transfers. Costs tend to be higher for more immediate, time-critical transactions. For international transfers, risks associated with fluctuation in currencies may be reduced by faster wire transactions.  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Iberville Bank, Plaquemine, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA

 Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  UNO Federal Credit Union, New Orleans, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

40

Find Your Financial Future: Louisiana Banks and Credit Unions

ELECTRONIC TRANSFER ACCOUNTS OR SIMILAR FOR LOW COST MONEY TRANSFERS Electronic Transfer Accounts, also called ETAs, are a fast and confidential way for Federal payment recipients to receive money from the U.S. Department of the Treasury through programs such as Social Security, SSI, Railroad Retirement Board Payments, OPM Retirement, VA Benefits, DOL/Black Lung, and Civilian or Military salary or wages. This federally insured account allows a recipient to enjoy the safety, security and convenience of electronic payments, even if the recipient does not have a checking or savings account. The cost is no more than $3 a month, and a recipient can withdraw money out of an ETA at least four times a month, often with no requirement to maintain a minimum balance.  Acadian Federal Credit Union, Lafayette, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  First Federal Bank of Louisiana, Lake Charles, LA  Hancock Bank, Mandeville, LA  Iberville Bank, Plaquemine, LA  Maple Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA

 Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

CONTRACT MONEY TRANSFER SERVICES (I.E. WESTERN UNION-TYPE TRANSFERS) Money transfer services such as Western Union allow an individual to quickly send money to another person in another city or country without the need to use a bank wire transfer. The recipient can receive the money simply by presenting his name and a ten digit money transfer control number that the sender transmits separately to the recipient. This is often an ideal solution for immigrants and non-U.S. residents who regularly transfer money abroad.  Acadian Federal Credit Union, Lafayette, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Hancock Bank, Mandeville, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA

 Post Office Employees Federal Credit Union, Shreveport, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Wymar Federal Credit Union, Geismar, LA

AT LEAST TWO FREE MONEY ORDERS / E-CHECKS PER MONTH WITH ADDITIONAL OFFERED AT LOW OR NO FEE  ASI Federal Credit Union, Harahan, LA  Community Trust Bank, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  Iberville Bank, Plaquemine, LA

 Liberty Bank, New Orleans, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Whitney National Bank, New Orleans, LA

41

Find Your Financial Future: Louisiana Banks and Credit Unions

FREE CHECK CASHING SERVICES (IF DRAWN ON THEIR BANK) AND LOW-FEE CHECK CASHING SERVICES (IF DRAWN ON ANOTHER BANK)  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  First Guaranty Bank, Hammond, LA  Hancock Bank, Mandeville, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA

 Pelican State Credit Union, Baton Rouge, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Wymar Federal Credit Union, Geismar, LA

CHECK CASHING SERVICES AT LOW COST RELATIVE TO OTHER ALTERNATIVE CHECK CASHERS  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Hancock Bank, Mandeville, LA  Iberville Bank, Plaquemine, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA

 Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Wymar Federal Credit Union, Geismar, LA

42

Find Your Financial Future: Louisiana Banks and Credit Unions

TYPES OF PRIMARY IDENTIFICATION ACCEPTED Documentation used to prove that a person is who he says that he is. Examples can include a driver’s license, state ID card, passport, Social Security card, etc.

Financial Institution

Social Security Number/ Card

Driver's License

State ID Card

Acadian Federal Credit Union

x

x

x

Allied Plastics FCU

x

x

x

ASI Federal Credit Union

x

x

Bank of Ruston Barksdale FCU

x x

x x

x x

Calcasieu Teachers &

x

x

x

x

x

x

x

x

Major Credit Card

Matricula Consular

Individual Taxpayer ID Number

Other foreignissued ID

x

x

x x

x

x x

Other (see full listings for details)

x

Employees Credit Union

Carville Employees FCU Community Trust Bank District 05 DOTD FCU

x

x

x

x

Dresser Alexandria FCU

x

x

x

x

Fidelity Homestead Savings

x

Bank

First American Bank and

x

x

x

x

x

x x x x x x x x x x x x x x x x x

x x x x x x x

Trust

First Federal Bank of

x

Louisiana

First Guaranty Bank First NBC Bank First Pioneers FCU Hancock Bank

x x

IBERIABANK Iberville Bank Immaculate Heart of Mary CU Jeff Davis Bank & Trust Co. Lafayette Schools' FCU Liberty Bank Louisiana Farm Bureau CU M C Bank & Trust Company Maple Federal Credit Union Montell Federal Credit Union Neighbors FCU Pelican State Credit Union Peoples State Bank

x x x x x x x x x x x x

x

x x

x

x x

x x x x

x

x

x

x

x x x

x x x

x

43

x

x x

x

Find Your Financial Future: Louisiana Banks and Credit Unions

TYPES OF PRIMARY IDENTIFICATION ACCEPTED, cont. Financial Institution

Social Security Number/ Card

Driver's License

State ID Card

Post Office Employees FCU

x

x

x

Richland Parish Schools FCU

x

x

Saint Martin Bank & Trust Co.

x

x

Section 705 FCU

x

x

Shell New Orleans FCU South Louisiana Bank

x x

St. Jules Credit Union

x

Major Credit Card

Matricula Consular

Individual Taxpayer ID Number

Other foreignissued ID

Other (see full listings for details)

x

x x

x

x

x

x x

x x

x

x

x

x

x

Teche Federal Bank

x

x

x

x

Tri Parish Bank

x x

UNO Federal Credit Union

x

x x

VAC Federal Credit Union

x

x

x

Whitney National Bank

x

x

x

Wymar Federal Credit Union

x

x

x

x

x x

x

x

x

TYPES OF SECONDARY IDENTIFICATION ACCEPTED Documentation used to prove that a person is who he says that he is when the primary identification documents are not enough. Example can include a utility bill in the person’s name, a voter registration card, or a birth certificate.

FINANCIAL INSTITUTION:

Secondary ID

Mexican Voter

Other

Utility

Other

Not Required

Registration

foreign-

Bill

(see full

Card

issued

listings for

ID

details)

Acadian Federal Credit Union Allied Plastics FCU

x x

ASI Federal Credit Union

x

x

x

x

Barksdale Federal Credit Union

x

x

Calcasieu Teachers & Employees Credit Union

x

Carville Employees Federal Credit Union

x

Bank of Ruston

x

x

x

Community Trust Bank

x

District 05 DOTD Federal Credit Union

x

Dresser Alexandria Federal Credit Union

x

Fidelity Homestead Savings Bank

x

x

First American Bank and Trust

x

44

Find Your Financial Future: Louisiana Banks and Credit Unions

TYPES OF SECONDARY IDENTIFICATION ACCEPTED, cont. FINANCIAL INSTITUTION:

Secondary ID

Mexican Voter

Other

Utility

Other

Not Required

Registration

foreign-

Bill

(see full

Card

issued

listings for

ID

details)

First Federal Bank of Louisiana

x

x

First Guaranty Bank

x

First NBC Bank

x

First Pioneers Federal Credit Union

x

Hancock Bank

x

IBERIABANK

x

Immaculate Heart of Mary Credit Union

x

Jeff Davis Bank & Trust Co.

x

x

x

x

x

Neighbors Federal Credit Union

x

x

Pelican State Credit Union

x

x

x

x

x

x

x

x

Lafayette Schools' Federal Credit Union

x

Liberty Bank

x

Louisiana Farm Bureau Credit Union

x

M C Bank & Trust Company

x

Maple Federal Credit Union

x

Montell Federal Credit Union

x

Peoples State Bank Post Office Employees Federal Credit Union

x

Richland Parish Schools Federal Credit Union

x

Saint Martin Bank & Trust Co. Section 705 Federal Credit Union

x x

Shell New Orleans Federal Credit Union

x

St. Jules Credit Union

x

Teche Federal Bank

x

Tri Parish Bank UNO Federal Credit Union

x

x x

x

VAC Federal Credit Union

x

Whitney National Bank

x

Wymar Federal Credit Union

x

45

x

Find Your Financial Future: Louisiana Banks and Credit Unions

SECOND CHANCE CHECKING Flexible checking account system which may include features such as a required Chex Systems report, debit card driven, check writing privileges, NSFs allowed, usually provided with a small service fee ($3-$5). See full bank listing for details.  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  First Federal Bank of Louisiana, Lake Charles, LA  Hancock Bank, Mandeville, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA

 Liberty Bank, New Orleans, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA

PASSBOOK SAVINGS ACCOUNTS A savings account where all record of credits and debits are recorded on a passbook usually kept by the account holder. This type of account can be appropriate for depositors who transact infrequently on their account and who do not have a need for a monthly statement.  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Community Trust Bank, Monroe, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Pioneers Federal Credit Union, Lafayette, LA  Iberville Bank, Plaquemine, LA  Immaculate Heart of Mary Credit Union, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA

 Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Maple Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Section 705 Federal Credit Union, Lafayette, LA

INDIVIDUAL DEVELOPMENT SAVINGS ACCOUNTS (IDAs) FOR A LOCAL NONPROFIT IDA ADMINISTRATOR An Individual Development Account (IDA) is a matched savings account that allows low income families to save and build assets. IDAs are often available only for restricted uses, such as purchasing a first home, pursuing post-secondary education or starting or expanding a small business. IDAs are typically sponsored by a local non-profit organization.  ASI Federal Credit Union, Harahan, LA  Community Trust Bank, Monroe, LA  Fidelity Homestead Savings Bank, New Orleans, LA

 Peoples State Bank, Natchitoches, LA  Whitney National Bank, New Orleans, LA

46

Find Your Financial Future: Louisiana Banks and Credit Unions

CARD-BASED ELECTRONIC ACCOUNTS These are typically checkless accounts, allowing withdrawals only through ATMs, point-of-sale terminals, automated clearinghouse preauthorizations, and other automated means. There may or may not be overdraft or NSF fees associated with these accounts.  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Bank of Ruston, Ruston, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  First American Bank and Trust, Vacherie, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Pioneers Federal Credit Union, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA

 Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  VAC Federal Credit Union, Shreveport, LA  Whitney National Bank, New Orleans, LA

INTEREST-BEARING ACCOUNTS Checking or savings accounts that earn interest.  Agrico Chem Federal Credit Union, St. James, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Bank of Ruston, Ruston, LA  Barksdale Federal Credit Union, Bossier City, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First American Bank and Trust, Vacherie, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Iberville Bank, Plaquemine, LA  Immaculate Heart of Mary Credit Union, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA

 Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

47

Find Your Financial Future: Louisiana Banks and Credit Unions

FREE DIRECT DEPOSIT FOR TAX REFUNDS OR PAY CHECKS Direct deposit is a method of transferring funds through electronic payments without the hassle of paper checks.  Acadian Federal Credit Union, Lafayette, LA  Agrico Chem Federal Credit Union, St. James, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA

 Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

FREE AUTOMATIC (DIRECT DEPOSIT) SAVINGS Direct deposit is a method of transferring funds through electronic payments without the hassle of paper checks.  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA

 M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Richland Parish Schools Federal Credit Union, Rayville, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Wymar Federal Credit Union, Geismar, LA

48

Find Your Financial Future: Louisiana Banks and Credit Unions

LOW-COST CHECKING ACCOUNTS (See full listings for more details) A checking account allows you to write checks or use debit or ATM cards instead of paying with cash. There is usually a requirement for how much money is required to open an account; a $10-$25 requirement would be a “low-cost” opening balance. There may also be a requirement for how much money must be in the account each month; some banks and credit unions have a $1 minimum, and others have no minimum monthly balance requirement. Some banks and credit unions charge a monthly fee to maintain an account; up to $3 would be considered a “low-cost” monthly fee. Checking accounts can have additional features, including check writing services and an option for free direct deposit. Financial Institution Low opening balance Low ($1) or no Low monthly ($10 - $25) minimum monthly maintenance balance fee (up to $3) Acadian Federal Credit Union

x

x

Agrico Chem Federal Credit Union

x

Allied Plastics Federal Credit Union

x

ASI Federal Credit Union

x

Bank of Ruston

x

x

x

x

Barksdale Federal Credit Union

x

x

Calcasieu Teachers & Employees Credit Union

x

x

Carville Employees Federal Credit Union

x x

Community Trust Bank

x

x

District 05 DOTD Federal Credit Union

x

x

x

Dresser Alexandria Federal Credit Union

x

x

x

Fidelity Homestead Savings Bank

x

x

x

x

x

First American Bank and Trust First Federal Bank of Louisiana

x

First Guaranty Bank

x

First NBC Bank First Pioneers Federal Credit Union

x x

x

x

Hancock Bank

x

x x

Iberville Bank

x

x

Jeff Davis Bank & Trust Co.

x

x

Lafayette Schools' Federal Credit Union

x

Liberty Bank

x

x

x

M C Bank & Trust Company

x

x

x

Maple Federal Credit Union

x

x

Neighbors Federal Credit Union

x

x

x

Pelican State Credit Union

x

x

x

Peoples State Bank

x

x

Post Office Employees Federal Credit Union

x

49

Find Your Financial Future: Louisiana Banks and Credit Unions

LOW-COST CHECKING ACCOUNTS, cont. (See full listings for more details) Financial Institution

Low opening balance ($10 - $25)

Low monthly maintenance fee (up to $3)

x

Low ($1) or no minimum monthly balance x

Richland Parish Schools Federal Credit Union Saint Martin Bank & Trust Co.

x

x

x

Section 705 Federal Credit Union

x

x

Shell New Orleans Federal Credit Union

x

x

South Louisiana Bank

x

x x

St. Jules Credit Union

x

x

Tri Parish Bank

x

x

UNO Federal Credit Union

x

x

VAC Federal Credit Union

x

x

Wymar Federal Credit Union

x

x

x x

LOW-COST SAVINGS ACCOUNTS (See full listings for more details) A savings account pays a fixed or variable interest rate on the money in your account. The higher the interest rate, the more money your account makes. There is usually a requirement for how much money is required to open an account; a $5 requirement would be a “low-cost” opening balance. There may also be a requirement for how much money must be in the account each month; some banks and credit unions have a $5 minimum, and others have no minimum monthly balance requirement. If the minimum balance requirement is met, some banks and credit unions will not charge a monthly maintenance fee for basic savings accounts. Savings accounts can have additional features, including free direct deposit. Financial Institution Low opening Low ($5) or no No monthly balance ($5) minimum monthly maintenance fee (if balance minimum balance is met) for basic savings Acadian Federal Credit Union x Allied Plastics Federal Credit Union

x

x

x

ASI Federal Credit Union

x

x

x

Bank of Ruston

x

Barksdale Federal Credit Union

x

Calcasieu Teachers & Employees Credit Union

x

x

x

Carville Employees Federal Credit Union

x

Community Trust Bank District 05 DOTD Federal Credit Union

x

Dresser Alexandria Federal Credit Union Fidelity Homestead Savings Bank

x

x

x

x

x x

x

x

50

Find Your Financial Future: Louisiana Banks and Credit Unions

LOW COST SAVINGS ACCOUNTS, cont. (See full listings for more details) Financial Institution

Low opening balance ($5)

Low ($5) or no minimum monthly balance

First American Bank and Trust

No monthly maintenance fee (if minimum balance is met) for basic savings x

First Federal Bank of Louisiana

x

First Guaranty Bank

x

x

First NBC Bank

x

x

First Pioneers Federal Credit Union

x

x

x

Hancock Bank

x

x

x

Iberville Bank

x

Immaculate Heart of Mary Credit Union

x

x

x

Jeff Davis Bank & Trust Co.

x

x

x

x

Lafayette Schools' Federal Credit Union Liberty Bank

x x

Louisiana Farm Bureau Credit Union

x

x

x

x

M C Bank & Trust Company

x

x

x

Maple Federal Credit Union

x

x

x

Neighbors Federal Credit Union

x

x

x

Pelican State Credit Union

x

x

x

Peoples State Bank

x

Post Office Employees Federal Credit Union

x

x

x

Richland Parish Schools Federal Credit Union

x

x

x

Saint Martin Bank & Trust Co.

x

x

x

Shell New Orleans Federal Credit Union

x

x

x

South Louisiana Bank

x

x

x

St. Jules Credit Union

x

x

x

Teche Federal Bank

x

UNO Federal Credit Union

x

x

x

VAC Federal Credit Union

x

x

x

x

x

Whitney National Bank Wymar Federal Credit Union

x

x

51

Find Your Financial Future: Louisiana Banks and Credit Unions

GENERAL SAME-DAY, OR NEXT-DAY FROM AN ESTABLISHED CUSTOMER, FUNDS AVAILABILITY (SUBJECT TO APPROPRIATE EXCEPTIONS, E.G. LARGE DEPOSITS)  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Bank of Ruston, Ruston, LA  Barksdale Federal Credit Union, Bossier City, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First American Bank and Trust, Vacherie, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Iberville Bank, Plaquemine, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA

 Louisiana Farm Bureau Credit Union, Baton Rouge, LA  M C Bank & Trust Company, Morgan City, LA  Maple Federal Credit Union, Lafayette, LA  Montell Federal Credit Union, Westlake, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

BANKING SERVICES AT NON-BRANCH LOCATIONS  ASI Federal Credit Union, Harahan, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Liberty Bank, New Orleans, LA

 Maple Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  UNO Federal Credit Union, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

BANKING SERVICES DURING NON-TRADITIONAL BANKING HOURS (NOT INCLUDING ONLINE BANKING AND/OR ATMS)  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Immaculate Heart of Mary Credit Union, Lafayette, LA

 M C Bank & Trust Company, Morgan City, LA  Pelican State Credit Union, Baton Rouge, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  Teche Federal Bank, Baton Rouge, LA

52

Find Your Financial Future: Louisiana Banks and Credit Unions

FREE ELECTRONIC STATEMENTS  Acadian Federal Credit Union, Lafayette, LA  ASI Federal Credit Union, Harahan, LA  Bank of Ruston, Ruston, LA  Barksdale Federal Credit Union, Bossier City, LA  Community Trust Bank, Monroe, LA  Fidelity Homestead Savings Bank, New Orleans, LA  First American Bank and Trust, Vacherie, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Iberville Bank, Plaquemine, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA

 M C Bank & Trust Company, Morgan City, LA  Maple Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  UNO Federal Credit Union, New Orleans, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

FREE ONLINE AND MOBILE BANKING  Acadian Federal Credit Union, Lafayette, LA  Allied Plastics Federal Credit Union, Baton Rouge, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Carville Employees Federal Credit Union, Carville, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  Dresser Alexandria Federal Credit Union, Tioga, LA  First Federal Bank of Louisiana, Lake Charles, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  IBERIABANK, Lafayette, LA  Iberville Bank, Plaquemine, LA  Jeff Davis Bank & Trust Co., Lake Charles, LA  Lafayette Schools' Federal Credit Union, Lafayette, LA  Liberty Bank, New Orleans, LA

 M C Bank & Trust Company, Morgan City, LA  Maple Federal Credit Union, Lafayette, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Post Office Employees Federal Credit Union, Shreveport, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Section 705 Federal Credit Union, Lafayette, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  South Louisiana Bank, Houma, LA  St. Jules Credit Union, Lafayette, LA  Teche Federal Bank, Baton Rouge, LA  Tri Parish Bank, Eunice, LA  UNO Federal Credit Union, New Orleans, LA  VAC Federal Credit Union, Shreveport, LA  Whitney National Bank, New Orleans, LA  Wymar Federal Credit Union, Geismar, LA

53

Find Your Financial Future: Louisiana Banks and Credit Unions

FREE ONLINE AND MOBILE BILL PAY  Acadian Federal Credit Union, Lafayette, LA  ASI Federal Credit Union, Harahan, LA  Barksdale Federal Credit Union, Bossier City, LA  Calcasieu Teachers & Employees Credit Union, Lake Charles, LA  Community Trust Bank, Monroe, LA  District 05 DOTD Federal Credit Union, Monroe, LA  First Guaranty Bank, Hammond, LA  First NBC Bank, New Orleans, LA  First Pioneers Federal Credit Union, Lafayette, LA  Hancock Bank, Mandeville, LA  Iberville Bank, Plaquemine, LA

 Liberty Bank, New Orleans, LA  M C Bank & Trust Company, Morgan City, LA  Neighbors Federal Credit Union, Baton Rouge, LA  Pelican State Credit Union, Baton Rouge, LA  Peoples State Bank, Natchitoches, LA  Saint Martin Bank & Trust Co., St. Martinville, LA  Shell New Orleans Federal Credit Union, New Orleans, LA  Tri Parish Bank, Eunice, LA  VAC Federal Credit Union, Shreveport, LA  Wymar Federal Credit Union, Geismar, LA

LOW-FEE KIOSK BILL PAY  Jeff Davis Bank & Trust Co., Lake Charles, LA

TAX RETURNS: FREE ASSISTANCE IN FILING STATE AND FEDERAL RETURNS  ASI Federal Credit Union, Harahan, LA  Community Trust Bank, Monroe, LA  Neighbors Federal Credit Union, Baton Rouge, LA

 Pelican State Credit Union, Baton Rouge, LA  Post Office Employees Federal Credit Union, Shreveport, LA

INDIVIDUAL TAX IDENTIFICATION NUMBER (ITIN) APPLICATIONS PROCESSED DIRECTLY An Individual Tax Identification Number (ITIN) is a nine digit processing number used by the I.R.S. and issued to individuals who are required to have a taxpayer identification number but do not have, and are not eligible to receive, a Social Security Number. Resident and nonresident aliens may apply for an ITIN. An ITIN begins with the number 9 and has a 7 or 8 as the fourth digit.  ASI Federal Credit Union, Harahan, LA

 District 05 DOTD Federal Credit Union, Monroe, LA

54

Find Your Financial Future: Louisiana Banks and Credit Unions

Glossary of Financial Terms Alternative, Portfolio-held Mortgage Products: Borrowers who have less than the full documentation, have lower credit scores, or have higher loan-to-values may not qualify for normal prime loans. Instead, they can sometimes qualify for an Alternative A-paper or Alt-A mortgage with a higher interest rate (but a better rate than a subprime mortgage). Portfolio-held mortgages are held by a financial institution rather than being resold to investors. Card-based Electronic Accounts: These are typically checkless accounts, allowing withdrawals only through ATMs, point-of-sale terminals, automated clearinghouse pre-authorizations, and other automated means. There may or may not be overdraft or NSF fees associated with these accounts. Checking Account: A checking account allows you to write checks or use debit or ATM cards instead of paying with cash. There is usually a requirement for how much money is required to open an account; a $10-$25 requirement would be a “low-cost” opening balance. There may also be a requirement for how much money must be in the account each month; some banks and credit unions have a $1 minimum, and others have no minimum monthly balance requirement. Some banks and credit unions charge a monthly fee to maintain an account; up to $3 would be considered a “lowcost” monthly fee. Checking accounts can have additional features, including check writing services and an option for free direct deposit. Contract Money Transfer Services: Money transfer services such as Western Union allow an individual to quickly send money to another person in another city or country without the need to use a bank wire transfer. The recipient can receive the money simply by presenting his name and a ten digit money transfer control number that the sender transmits separately to the recipient. This is often an ideal solution for immigrants and non-U.S. residents who regularly transfer money abroad. Credit Union: Credit unions are similar to banks, but they tend to be smaller and serve people who are members of a particular group. For example, there are credit unions for people who work in government, who teach in public schools, or who live in the same city or neighborhood.

55

Find Your Financial Future: Louisiana Banks and Credit Unions

Direct Deposit: A method of transferring funds through electronic payments without the hassle of paper checks. Electronic Transfer Accounts: Electronic Transfer Accounts, also called ETAs, are a fast and confidential way for Federal payment recipients to receive money from the U.S. Department of the Treasury through programs such as Social Security, SSI, Railroad Retirement Board Payments, OPM Retirement, VA Benefits, DOL/Black Lung, and Civilian or Military salary or wages. This federally insured account allows a recipient to enjoy the safety, security and convenience of electronic payments, even if the recipient does not have a checking or savings account. The cost is no more than $3 a month, and a recipient can withdraw money out of an ETA at least four times a month, often with no requirement to maintain a minimum balance. Financial Education Programs: Information sessions that can cover a wide variety of topics including basic financial literacy, checking, budgeting, credit counseling, first time homebuyer education and counseling, foreclosure prevention counseling, money management, etc. Individual Development Savings Accounts (IDAs): An Individual Development Account (IDA) is a matched savings account that allows low income families to save and build assets. IDAs are often available only for restricted uses, such as purchasing a first home, pursuing post-secondary education or starting or expanding a small business. IDAs are typically sponsored by a local nonprofit organization. Individual Tax Identification Number (ITIN) Applications An Individual Tax Identification Number (ITIN) is a nine digit processing number used by the I.R.S. and issued to individuals who are required to have a taxpayer identification number but do not have, and are not eligible to receive, a Social Security Number. Resident and nonresident aliens may apply for an ITIN. An ITIN begins with the number 9 and has a 7 or 8 as the fourth digit. Interest-bearing Accounts: Checking or savings accounts that earn interest. Language Assistance: Many financial institutions have employees who speak a wide variety of languages and who can help customers for whom English is not a primary language.

56

Find Your Financial Future: Louisiana Banks and Credit Unions

Low-Cost Mortgages: This is a mortgage in which the borrower pays little to no points, little to no lender or third-party fees and/or little to no cash must be paid up front. The interest rate on this type of loan is higher than a loan with standard costs. This type of mortgage is often best for borrowers who plan to sell or refinance in a few years. Micro Small Business Loans: These are short-term loans to small businesses that can be used for working capital or for the purchase of inventory, supplies, furniture, fixtures, machinery or equipment. The average loan amount is $13,000, but can sometimes be as much as $35,000. These loans typically cannot be used to pay existing debts or to purchase real estate. Financial institutions typically require some type of collateral and the personal guarantees of the business owner. Loan terms are typically no more than six years, and rates are generally higher than standard business loans, typically between 8% and 13%. Micro small business loans are a good source of funds for a business that has never before borrowed from a bank. NGOs: Non-governmental Organizations (NGOs) are not part of local, state or federal government. They are usually non-profit organizations made up of voluntary associations of members working towards a common purpose. NSF Fees: Non-sufficient funds (NSF) is a term used by banks to indicate that a demand for payment (such as a check) cannot be honored because insufficient funds are available in the account on which the instrument was drawn. An NSF fee is another term for an overdraft fee. Overdraft Fees: A fee charged when a person withdraws money from a bank account which exceeds the available balance. Many banks will pay the amount (subject to certain limits) sought to be withdrawn so that, for example, a check does not bounce, but will charge the bank customer for the service of paying more than the customer’s available balance. Passbook Savings Accounts: A savings account where all record of credits and debits are recorded on a passbook usually kept by the account holder. This type of account can be appropriate for depositors who transact infrequently on their account and who do not have a need for a monthly statement.

57

Find Your Financial Future: Louisiana Banks and Credit Unions

Payday Loans: An alternative product with an Annual Percentage Rate (APR) below 36% and a repayment period that goes beyond a single pay check cycle. Features can include low or no origination fees, streamlined underwriting and/or automatic savings. Personal Loans: Many financial institutions offer personal loans of under $2,500 to individuals with special financial needs. These loans can sometimes be obtained even without a credit check or without the need to put up collateral as security. The interest rates on these loans can make them much more attractive than credit card debt. If the borrowed money is being used to purchase one specific item, retailers will sometimes work with finance companies to make it easier for customers to obtain personal loans for that specific item. Personal loans from a financial institution can be more flexible because they can be used for a variety of reasons, not just for the purchase of a specific product. Primary Identification: Documentation used to prove that a person is who he says that he is. Examples can include a driver’s license, state ID card, passport, Social Security card, etc. Savings Account: A savings account pays a fixed or variable interest rate on the money in your account. The higher the interest rate, the more money your account makes. There is usually a requirement for how much money is required to open an account; a $5 requirement would be a “lowcost” opening balance. There may also be a requirement for how much money must be in the account each month; some banks and credit unions have a $5 minimum, and others have no minimum monthly balance requirement. If the minimum balance requirement is met, some banks and credit unions will not charge a monthly maintenance fee for basic savings accounts. Savings accounts can have additional features, including free direct deposit. Second Chance Checking: Flexible checking account system which may include features such as a required Chex Systems report, debit card driven, check writing privileges, NSFs allowed, usually provided with a small service fee ($3-$5). Secondary Identification: Documentation used to prove that a person is who he says that he is when the primary identification documents are not enough. Example can include a utility bill in the person’s name, a voter registration card, or a birth certificate.

58

Find Your Financial Future: Louisiana Banks and Credit Unions

Stored Value Cards: A stored value card uses magnetic stripe technology to store information about funds that have been prepaid to the card. One example is a gift card, which can only be used to purchase goods at a particular retailer. Another example is a multipurpose or “open-loop” card that can be used at a wide variety of retail locations, such as a card with a Visa or MasterCard brand that can be used wherever those brands are accepted. Unlike a debit card, which must be tied to a particular account, a person can use a stored value card even if the person does not have an account at a bank. These cards are typically anonymous and can be used by whoever possesses the card, and thus users of stored value cards must be careful to guard the cards against theft. Wire Transfers: Wire transfer is a method of electronic funds transfer from one bank account to another bank account or through a transfer of cash at an institution set up to transfer cash via wire transfer. Many financial institutions offer wire transfers at a competitive market rate for domestic and international transfers. Costs tend to be higher for more immediate, time-critical transactions. For international transfers, risks associated with fluctuation in currencies may be reduced by faster wire transactions.

59

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