Feature and Functionality Comparison Matrix

Feature and Functionality Comparison Matrix Company____________________________________ Agent Name and Title:_________________________________________...
Author: Stuart Fleming
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Feature and Functionality Comparison Matrix Company____________________________________ Agent Name and Title:_____________________________________________________ Section 1 - Project Summary

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

1 Project Summary The System Provider acknowledges operating environment and purpose of project outlined in the Section 1 “Project Summary” The System Provider acknowledges and accepted the responsibility of the discovery activities required in validating their assumptions of the current operating environments.

Section 2- Qualifications and Experience 2.1 System Provider Background 2.1A

The System Provider must have been in the business of implementing successful CAD/AVL tracking systems for a minimum of Five (5) years.

2.1B

The System Provider must have a successfully completed minimum of one (1) Airport actively using similar size and scope in high demand shuttle operations, and have been in operation for at least the proceeding Twelve (12) months. The System Provider must demonstrate proven results in past projects and Implementations with verifiable references and/or site visits.

2.1C 2.1D

The Consultant must be able to provide the expertise needed to support the bus electrical system, internal wiring, LED signage, LCD Monitors, and Audio systems.

2.1E

Provided a list of all customers using your proposed solution.

2.1F

Certified Re-seller/ Partner of Proposed System Hardware and Software

2.1G

Certified Re-seller/ Partner of Proposed System Hardware and Software

2.1H

The System Provider is required to submit information on minimum of Four (4) verifiable references on installed and operating systems that will demonstrate relevant deployment and system implementation experience System Providers awarded previous DFW contracts must have a proven track record of success at DFW Airport. (List previous projects at DFW Airport)

2.1I

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2.1J 2.1K 2.1L 2.1M

The System Provider must be able to provide evening, holiday and weekend technical support coverage to meet the 24/7/365 operational needs of the Terminal Link and Rental Car Center shuttle programs. The System Provider must be able to provide technical support to meet the unique operational needs of the Terminal Link and Rental Car Center shuttle programs The support structure must include 24/7/365 helpdesk intake for trouble calls and staffed to meet the service requirements of this proposal. The System Provider will be expected to work after hours and weekends and holidays to support the operational needs of both the Terminal Link and Rental Car Center shuttle programs.

Section 2 - Qualifications and Experience

Yes

No

Proposed Alternative

2.2 Staffing Minimum Qualification Background (Prime)

Technical staff assigned to the project shall meet the minimum of experience requirements outlined in this RFP. Day laborers are restricted from working on this project. Technical consultants that do not meet the minimum years’ experience, but have significant AVL experience may be proposed, if supported and documented by experience and resume verification. 2.2A 2.2B 2.2C 2.2.D 2.2E 2.2F

Project Managers will have a minimum of 5 years of experience Bus Technical Analysts or Technicians have a minimum of 5 years of experience. Network Analysts will have minimum of 3 years of experience Database Analyst will have a minimum of 5 years of experience. Business Analysts will have a minimum of 3 years of experience. General Computer Installer will have a minimum 2years of experience

Section 2 - Qualifications and Experience 2.3 Staffing Minimum Qualification Background (Sub-Contractor)

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Yes

No

Proposed Alternative

2.3A

Any Subcontractors proving services to this project will meet or exceed the minimum qualifications outlined in Section 2.2. The provider will identify the work any Subcontractors are to perform and provide references from previous projects where the Proposer/Subcontractor relationship was the same as that proposed for this project.

Section 2 - Qualifications and Experience

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

2.4 Resumes and Backgrounds 2.4A

The System Provider will submit resumes and background information for each of the staff members assigned to the project. This will include all sub-contractors associated with the project. The Consultant will review resumes prior to nominating a candidate for submission. Personnel not meeting the minimum experience and certification requirements should be excluded from consideration.

Section 3 – Project Methodology 3.1 Project Management

The System Provider will use an experienced Project Manager to oversee project activities and maintain a project schedule using project-scheduling software. The Project Manager will provide a single point of contact and have the authority to assign resources as required without significant corporate oversight. The Project Manager will report to a DFW Representative who provides customer project oversight. 3.1A-H a. Provide Project Oversight and Administrative Support

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b.

Manage Requirements Gathering Process

c.

Provide Time Estimates for Each Milestone Activity

d.

Attend Regularly Scheduled Project Meetings.

e.

Maintain Project Schedule Using Project Management Software

f.

Monitor Schedule Variances and Apply Corrective Actions as Required.

g.

Report Status and Issues to the Board Representative as Required.

h.

Provide Technical Diagrams as required

Section 3 - Project Methodology

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

3.2 Project Duration 3.2A

The Dallas Fort Worth International Airport anticipates that the project will take less than Twelve (12) months to implement. The System Providers will document project duration estimates and implementation approaches.

Section 3 - Project Methodology 3.3 Proof Of Concept Period 3.3A

The System Provider will conduct a 30-day operational Proof of Concept Period (POCP) to demonstrate the solutions ability to reliably perform within the RAC and Terminal Link shuttle environments and as proposed in the providers RFP response. The System provider shall and prior to any significant expense to the Airport, install, configure, and validate the function and reliability of the contracted solution on One (1) Bus and on One (1) route in each the Rental Car Center and the Terminal Link shuttle operations.

Section 3 - Project Methodology 3.4 Proof Of Concept Reviews 3.4

3.4

This review will run concurrently across all the DFW shuttle bus routes. Failure to successfully demonstrate the functional reliability of all or part of the solution during live shuttle operations can result in the rejection of the entire solution by the DFW Board. The System Provider acknowledges, understands and accepts the performance requirements and deliverables outlined in the Section 3 “Proof of Concept Reviews”

Section 3 - Project Methodology Page 4 of 29

3.5 Proof Of Concept Approval 3.5

The System Provider shall arrange for a final review presentation to the Board immediately (as Board schedules allow) after the 30 day Proof Of Concept Period that shall include a review based on the pre-established measurements, an update of all of the design activities, the accuracy of the AVL Tracking and dispatch modules, triggered Video and Voice Announcement, Internal and Destination signage and predictive accuracy. Written Approval will authorize the System Provider to move forward with an approved phased implementation of the solution. Any unapproved modifications and implementation efforts conducted before the approval will be at the Contractor's own expense.

Section 3 - Project Methodology

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

3.6 Project Staging 3.6

The System Provider shall office at Dallas Fort Worth International Airport during the requirements gathering and stages all activities from Dallas Fort Worth International Airport as appropriate.

Section 3 - Project Methodology 3.7 Access Control and Security 3.7

Work under this contract will require the Contractor and any subcontractor personnel to go through an access control badging process. http://www.dfwairport.com/badge/index.php. Badge fees are determined per the DFW Airport Schedule of charges for the current fiscal year, which can be located at http://www.dfwairport.com/about/financials/index.php.

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Section 3 - Project Methodology

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

No

Proposed Alternative

3.8 Parking During Implementation 3.8

Dallas Fort Worth International Airport will provide Parking and Access to the Terminal Areas at no additional charge to the technical staff directly involved in the implementation of this system. The System Provider shall provide a list of personnel and the vehicles requiring parking access.

Section 3 - Project Methodology 3.9 Parking During Support and Maintenance 3.9

Dallas Fort Worth International Airport will provide Parking and Access to the Terminal areas at no additional charge to the technical staff directly involved in the support and maintenance of this system. The System Provider shall provide a list of personnel and the vehicles requiring parking access.

Section 4 - Project Scope

Yes

4 Project Scope The System Provider shall propose a system that will reliably support the unique operational requirements of both the Rental Car Center and the Terminal Link Shuttle programs. The system will track buses via Global Positioning System (GPS) system and provide accurate real-time monitoring of bus location and operator actions. The system must be capable of integrating the Global Positioning System with secondary inertial navigation systems that eliminate positional inaccuracies with automated multimedia voice and video announcement and provide accurate remote predictive signage functionality. The system must reliable and accurately perform those functions 99.99% without recurrent hardware, software failures or communications disconnects. The System Provider shall resolve issues of reception across the proposed system. The System Provider will be required to take any steps necessary to ensure reliable performance of the systems primary functions. To satisfy the project requirements, the system must be fully implemented, operational and validated to be performing reliability without recurrent failures in functionality. In addition, the system shall: 4A 4B

Operate in Computer Aided Dispatch mode with specific dispatcher input (Dispatch Routing) Operate in Manual mode with specific driver route input. (Manual Routing)

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4C 4D 4E

Operate in Fully-Automated mode with GPS Triggered Route Announcements. Automated bus position and operating information on the central monitoring stations Automated Tracking and Display of bus positions on console map.

4F

Automated Playback Video and Audio content at configured trigger points.



4G 4H 4I

Automated Internal integrated electronic information LED signage. Automated External integrated electronic information LED destination signage. Playback video on HD or Composite RCA Video (HDMI and RCA Composite)



4J

Provide for bus internal integrated Dual (2) LCD Signage (HDMI and RCA Composite)

4K

Provide for real-time bus tracking and boundary Geo-Fencing

4L

Provide Predictive Curbside Signage and Functionality

4M

Provide for real-time automatic wireless updates to all field equipment.

4N

Provide Standard and Custom Reports

4O

Static Network Connectivity for all network connected communications.

4P

Integrate System with the Board owned OpenSky radio network

4Q

Integrate Vehicle mounted RFID Readers and RFID Tags where required

4R

The System Provider shall include in their statement of work a solution and pricing that may optionally install and configure an outdoor high resolution remote camera system to support the Rental Car Center (RAC) remote view routing. The cameras and the viewing console will be positioned remotely from one another (See Appendix D) The System Provider shall include in their statement of work a solution that integrates the above functionality with predictive signage. The signage must perform the predictive arrival calculation without recurrent failures or disconnects. The System Provider shall include in their statement of work a solution and pricing that may optionally accepted to refurbish the airports Twenty- Two (22) existing Next bus signs after the customer acceptance of the proposed sign solution. (See Appendix E)

4S 4T

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Section 4 - Project Scope

Yes

No

Yes

No

Proposed Alternative

4.1 Sustainability 4.1A

The System Provider will re-use existing LED Signage, LCD Monitors, Audio equipment, Network equipment, and computer workstations where the use does not affect the warranty or serviceability of the system. Equipment not meeting minimum specification or passing inspection testing may be replaced under this contract with written agreement between the System Provider and DFW

4.2 Existing Equipment Removal and Disposition 4.2A

The System Provider shall remove existing equipment as part of the installation activities of the new system. The equipment removal should not damage cables or equipment and shall be cataloged and stored pending disposition. The System Provider shall at the direction of the Board transfer this equipment to the DFW Airport Salvage Yard. The System Provider shall maintain control over this equipment and document transfer to the DFW Salvage yard.

4.3 Project Submittals 4.3A

The System Provider acknowledges and understands the requirements and deliverables outlined in the Section 4.3 “Project Submittals”

Section 5 - Technical Requirements 5.1 Operating Systems 5.2 Hardware Operating Environments

The operating system shall support the multi-tasking, multi-threading and will be designed and based on standard computing environments. The system may be hosted Software as a Service (SAS) or Site located server environment with fail-over server redundancy and fail-over network connectivity. (DFW will make the final determination as to which method best suit its operational requirements)

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Proposed Alternative

5.3 Client Server Relational Database Management System 5.4 Graphical User Interface

5.5 User Security 5.6 Network Design 5.7 Upgrades and Migrations 5.8 Wireless Content Updating 5.9 Online Help

5.10 Graphics

The system shall support any industry standard relational database management system that is Open Database Connectivity (ODBC) compliant.

The system shall support a user friendly, Windows graphical user interface that shall be intuitive. All messages and interface text shall be in English prose. All functions shall be either keyboard or mouse driven to allow the System Operators to choose the method of navigating through the screens. In the monitoring module of the software, all major functions (vehicle tracking, history viewing, etc.) shall be accomplished via mouse clicks or touch-screen The system shall have the ability to categorize system operator access based upon configurable user privileges and restrictions which will defined the commands and functions that the User may access. The system shall be designed to work with an industry standard network protocol and topology. The System Provider shall provide any networking type equipment or cabling required to provide network connectivity for the system. The system will use static network addressing for all network communication across functions. All systems shall be 100% upward compatible. Field hardware shall be compatible with all system versions. Field hardware shall not have to be replaced or upgraded as the customer migrates from one level to the next. The system shall provide an effective means for wirelessly updating route configurations and multimedia content. This must be seamless and should not require manual intervention. The ability to change or update content shall not be hindered or limited by system throughput. The design should be scaled to allow for wireless change of the video and audio content to all bus computers. The system shall provide an online help facility, which has similar information as that contained in the printed documentation. The help files shall be constructed so they may be edited by the System Administrator, allowing user-specific customizations. A Help icon shall be available in all modules of the software giving System Operators/ System Administrators the ability to obtain on-line help with a single click of the mouse. The help command shall also be keyboard driven. The system-generated graphics shall provide up to 720p colors depth

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5.11 Map Icons

5.12 System Logging and Error Control 5.13 Software Licensing

Vehicle locations and route assignments shall be represented as icons on the map and change their display color depending on the route status of the vehicle. Each route will be represented by a different color. Each bus will take on the color of the route assigned. Each Bus will have a bus number. The system software shall maintain an error log, which shall contain failure-related information written when the software encounters errors in execution. The error log shall contain English language explanations of the errors detected and any relevant error-specific data. The system software shall incorporate error control and be capable of recovering from minor faults in communication to maintain system functionality. All software shall be provided with a "site license with unlimited use" which allows the system and the respective software components to be used by unlimited OWNER employees and other entities designated by the OWNER for purposes of tracking vehicles or other airport related equipment (without limits) on the airport property.

Section 5 - Technical Requirements 5.14 System Hardware and Installation Equipment 5.14A Bus Audio and Display Equipment Existing 5.14B Bus Wiring Existing

5.14C Cabling and Equipment Interconnects

The buses existing LED Panels, LCD Monitors and audio control equipment and buses electrical system are part of the original equipment delivered with the bus purchases. Equipment identified as faulty or unserviceable may be replaced under this contract with written agreement between the System Provider and DFW. The buses existing cabling and power interconnects between the vendor installed equipment and existing LED Panels, LCD Monitors and buses electrical system are unknown variables and DFW cannot ensure continuity of the existing inter-connections. The System Provider should consider this issue carefully and weight the risks as opposed to the benefits. Any additional cost to replace, test, or rewire equipment should be included in the System Provider’s proposal. Interconnects between computer equipment and cabling will have locking type connections with a cable relief system to eliminate external stress on the connection. The locking connectors should at a minimum screw/or lock-clip into the mated end.

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Yes

No

Proposed Alternative

5.14D Voltage Stabilization DC to DC Converter 5.14E Voltage Stabilization Line Noise Filters 5.14F Vibration and Dampening

Installation of an adjustable 12 -24 volt DC to DC converter to stabilize power will be included in the installation. (Tell us How this is not Needed)

Installation of an in line noise filter rated to handle a full power load across the circuit will be included in the installation. (Where and When Required)

Installation of a Vibration and Shock Isolation dampening system will be included in the installation.

Section 5 - Technical Requirements 5.15 Dispatch Workstations

Yes

No

Proposed Alternative

The systems provided under this project shall be fit for purpose and include a Nationally Recognized Manufacturer 3-year on-site non-prorate warranty. 5.15A Minimum Workstation Hardware Configuration: Intel Core i7 Processor 8 GB RAM 300GB Hard Drive minimum DVD- RW 64bit Operating system, Win7 professional Querty104 USB Keyboard and Optical USB Mouse Video Card, Drivers equipped with 2GB RAM 32 Bit Audio Card and Speakers Internal 10/100/1000 Ethernet/Fast Ethernet Network Card Internal 802.11n/g Wireless Ethernet Card Two (2) 40" HD 1020p Flat panel LED monitors (Mounted on Wall) Two (2) Wall Mounts

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Section 5 - Technical Requirements

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

5.15 RAC Bus Mobile Dispatch Tablet A lightweight (Less than >2lbs) and responsive mobile tablet with 802.11n and 4G Connectivity will be provided. This tablet will be capable of high speed dispatch and routing functions.

Section 5 - Technical Requirements 5.17 Bus Hardware 5.17A

5.17B

The equipment mounted in the bus shall be solid state hardened equipment designed with industrial or military specification in a nonventilated space. This equipment shall be rated for continuous operation under the extreme fluctuations in ambient environmental temperatures, humidity, and vibration conditions encountered in an enclosed motor vehicle. (Automotive or Consumer Grade Equipment will not be used in the system.) The systems provided under this project shall include a Manufacturer 3year on-site non-prorated warranty.

5.17C

Where required the equipment will be in a vendor provided vandal proof enclosure inside the bus. (Placement and necessity shall be contingent on bus type and amenities)

5.17D

Equipment shall be compatible with electrical services provided in the existing buses.

5.17E

The Bus computer hardware must be interface with various LED manufactures and support automated LED sign changes Connections. The form factor shall have the ports sufficient to connect to all devices: 3 LED Destination signs, 2 Internal LCDS, Driver Console, external antenna, automated passenger counting, and Door Sensor. The form factor shall support power connection and timer features that manage the power on and power off functions of all connected equipment. The Bus computer hardware shall be provided with sufficient processor speed, memory, and storage to support the requirements of the system.

5.17F 5.17G 5.17H

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5.17I 5.17J 5.17K 5.17L 5.17M 5.17N 5.17O

The Bus computer hardware shall be provided with a video processor capable of HDMI and/or Composite RCA Video playback outputting the format required by the video monitors. The Bus computer hardware shall be provided with an audio processor capable of CD quality playback. The Bus computer hardware shall be capable of storing and displaying Sixty (60) Gigabytes worth of static advertisements, mpg files, audio files and other presentation material on Solid State Hard Drives. The Bus computer hardware shall be capable of reading/playback of industry standard video and image formats. Upon bus Start-up, the Bus computer hardware shall boot into active mode and retain all of the preset settings for volume level and other user adjustable features The Bus computer hardware must be rated to with stand environmental changes in temperature between -10F degrees to 140F degrees, condensing. The Bus computer hardware must be rated to with stand environmental changes in humidity between 0 to 95 percent relative humidity, condensing.

Section 5 - Technical Requirements 5.18 Driver Interface Hardware (Touch Screen Display) 5.18A

The Driver consoles shall provide system access via Touch screen functionality. Able to withstand commercial repetitive use. (Automotive or Consumer Grade Equipment will not be used in the system.)

5.18B

The Driver consoles shall be specifically designed for Industrial use where significant roadway vibration and repetitive touch screen use are expected.

5.18C

The Driver Console hardware must be rated to with stand environmental changes in temperature between -10F degrees to 140F degrees, condensing.

5.18D

The Driver Console hardware must be rated to with stand environmental changes in humidity between 0 to 95 percent relative humidity, condensing.

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Yes

No

Proposed Alternative

Section 5 - Technical Requirements

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

5.19 Server Computers 5.19A

5.18B

5.18C

The system shall be designed using a redundant server configuration with automatic fail-over to insure high-availability objectives are met without manual intervention. The hardware will use industry standard data protection schemes to include hardware raid, power dependency, and off server backup. The System Provider shall supply all software required for the system backup and shall configure the system to perform automatic back up for the system and auto-archiving Hosted Server services will not have downtime for maintenance activity. Fail-over server will provide continuous service to the airport during these activities.

Section 5 - Technical Requirements 5.20 Curbside Signage Controller Hardware 5.20

The equipment proposed for the curbside signage shall be solid state hardened equipment designed for a non-ventilated space. This equipment shall be rated for continuous operation under the extreme ambient environmental temperatures, humidity, conditions encountered in outdoor public spaces. The equipment must be rated to with stand environmental changes in temperature between -10F degrees to 140F degrees, and environmental changes in humidity between 5 to 95 percent relative humidity, condensing.

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Section 5 - Technical Requirements

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

5.21 Curbside Signage Display Hardware 5.21

The Display equipment proposed for the curbside signage shall be solid state commercial display equipment designed for exterior use in direct sun and weather. This equipment shall be rated for continuous operation under the ambient environmental temperature, humidity, and vibration conditions encountered in outdoor public spaces. The equipment must be rated to withstand extreme environmental changes in temperature between -10F degrees to 140F degrees, and environmental changes in humidity between 5 to 95 percent relative humidity, condensing.

Section 5 - Technical Requirements 5.22 RFID Readers an d Proximity Equipment 5.22

This equipment shall be rated for continuous operation under the ambient environmental temperature, humidity, and vibration conditions encountered in moving vehicles. The RFID readers shall be capable to being installed and powered by the vehicle. RFID Tags shall have a minimum battery life of 5 years. The equipment must be rated to withstand extreme environmental changes in temperature between -20F degrees to 140F degrees, and environmental changes in humidity between 5 to 95 percent relative humidity, condensing.

Section 6 - Functionality Requirements 6.1 Base Functionality 6.1A

The system will be installed into the DFW Boards existing Eighty-Two (82) buses. The project will provide Three (3) Central monitoring stations, mobile dispatch tablet, provide predictive signage functionality and may optionally refurbish or replace Twenty-Two (22) existing Next bus signs, optionally install Remote Camera system, optionally install Automated Passenger Counters.

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6.1B 6.1C

6.1D

The Base system should support Two Hundred (200) Vehicle tracking units, Fifty (50) Nextbus signs, Ten (10) Monitoring Stations, and an unlimited number of video and voice announcements and trigger points.

The Base system shall be capable of tracking all configured vehicles on a map based display.

6.1F

The system must be capable of tracking the buses within the departure and arrival levels roadways. Several of these areas are effectively tunnels, which may block the GPS signal; therefore, the dead reckoning provisions of the system would calculate (track) the bus position. Dead Reckoning will not be the primary method of GPS function. (System Providers technical expertise will be utilized to best solve the issues of poor GPS or wireless reception in these locations. The Base system shall track the buses to the roadway while they are in use. The vehicle locations indicated on the tracking system while on the roadway routes shall be accurate to within three (3) Feet.

6.1H

The map tracking will have a minimum vehicle position update time of Ten (10) seconds for all tracked vehicles.

6.1J

The route assignment from dispatch console to bus will have a maximum latency time of 5 seconds or less. The Base system will communicate using static network addressing configurations where required for all network communications.

6.1L



























The map tracking will be represented as continuous movement on the map display with the buses adhered to the line of the roadway. No Christmas bulb or blinking type tracking will be accepted.

6.1I

6.1K



The system will use RFID for accuracy. RF-ID system that includes readers on the buses and tags on the wayside, which augments the bus navigation system to identify bus stop locations, trigger announcements, auto logon the system at start of route and for quicker detection of aborting the existing route or bypassing bus stops.

6.1E

6.1G



The proposed system will use integrated secondary inertial navigation systems (Directional Gyroscope, Speed Accelerometer, Odometer, RFID) in calculating bus position to augment GPS positioning that will eliminate failures of the tracking system because of GPS line of sight and other environmental interference.

The system must be capable of correcting tracking to eliminate drift caused by surrounding structures using integrated secondary inertial navigation systems.

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6.1M 6.1N 6.1O 6.1P 6.1Q 6.1R 6.1S 6.1T

The system shall display and record the location of each bus, the system shall be able to differentiate between each bus by number and display this information on a map of the roadway. The system shall display and record the location of each bus, the system shall be able to differentiate between each bus by number and route color assigned on a map. The system shall identify route assignments by color and though a sort functions to differentiate this information on a map.



















The Base system will allow the buses to be grouped by route, purpose and geographic boundary. The system should be able to assign, change, correct or undo routes via operator command or via the dispatch console. The Base system shall be capable of boundary tracking and Geo fencing.











The system should be capable of real-time updating of the bus route, voice and or video content through either operator command or as directed by a change from the central monitoring station. Equipment provided as part of this contract shall be installed within the existing conditions to minimize any visual impact. Equipment will be installed to facilitate maintenance activities and to provide proper protection of all devices. Special enclosures, mounting mechanisms or modifications should be included in the System Providers proposal.







Yes

No

Proposed Alternative

Section 6 - Functionality Requirements 6.2 Operating Modes 6.2A Manual Routing Mode

6.2B Dispatch Routing Mode

Manual Routing will require specific driver route input which will execute the locally stored route functions. This mode will be persistent until changed by user. This will allow the bus to perform its routings functions in the event of service disruption. Manual Mode will be an independent function and will function with or without server end connectivity. (Manual routing will light the destination signs and play video and voice media at configured trigger points.) Dispatch Routing will assign route assignment to the buses via remote dispatch operator command. Dispatch Routing will not require specific driver route input and the bus will perform its assigned routing.

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6.2C Trigger Routing Mode

Trigger Route will automatically route bus on assigned route and execute route video and voice announcement features use preset location triggers. Once set Trigger Routing will not require input from the driver or dispatcher.

Section 6 - Functionality Requirements

Acknowledge

6.3 Roadway Tracking and Adherence 6.3

The map display shall represent the tracking of the bus on the line of the roadway map. The system must be capable of correcting tracking to eliminate drift caused by surrounding structures or other environmental interference. This functionality is integral to the warranty of the system and represents a required performance metric.

Section 6 - Functionality Requirements

Acknowledge

6.4 Stop Tracking and Adherence 6.4

The map display shall represent the location of the bus at the stop during route operations. The bus shall be represented at the stop represented on the map. The system must be capable of correcting tracking to eliminate drift caused by surrounding structures other environmental interference. This functionality is integral to the warranty of the system and represents a required performance metric.

Section 6 - Functionality Requirements

Yes

No

Proposed Alternative

6.5 Voice Announcement and Video Messaging

The voice and video announcement feature will integrate with the triggering system, which will automatically playback video and voice messages at configured trigger points. Video and Voice announcement are integral to the warranty of the system and represents a required performance metric. 6.5A Video and Voice Announcement will be an independent function that operates with the systems routing functions with or without server end connectivity. 6.5B

Buses shall store all route information locally and will be capable of functioning in Manual Mode without the requiring of server-end connectivity.

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6.5C 6.5D 6.5E 6.5F 6.5G 6.5H 6.5I 6.5J 6.5K 6.5L

6.5M 6.5N 6.5O 6.5P

6.5Q

The audio output of the system shall be balanced to address ambient sound differences between the front and rear of the buses. (RAC Buses Only – Installed REI ambient noise filters) The system shall synchronize the audio with the LED and LCD video playback.







External LED signs will display destination text messages on the buses. Internal LED signs will display destination text and stop messages on the buses. The LCD monitors shall play back video content or image files at configured trigger points. The announcement system must be completely automated and require no action by the bus operators. Exception: Manual Mode The triggering of the announcements shall be integrated with the tracking system. The system may not use a sequencing program due to the possible varied routes of the buses. The System Provider shall coordinate with the OWNER regarding formatting requirements of multimedia materials, and load this material into the announcement system. The System Provider shall provide the OWNER with specific information about formatting requirements of the system. The creation of display materials is specifically excluded from this request. When monitors are not playing an announcement they will be used to display other advertised material consisting of various static and dynamic multimedia content on a triggered basis. System shall support unlimited announcements per route The advertising or presentations shown shall be capable of automatically changing based upon which route the bus is currently running.













The system should be able to upload and change multimedia content wirelessly without manual intervention. The system should be able to schedule content for Automated Seasonal Media Changes on configured dates. The system must have adequate storage capabilities to store multiple copies of the same multimedia content in various sizes, storage for various multi-media advertising presentations, and storage for various security, owner city and seasonal presentations. The ability to change /update content shall not be hindered or limited by the system throughput capabilities. The design will allow for simultaneous uploading/download of video and audio content to all bus computers via wireless connectivity when at the bus depot.

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How will you solve this Problem?

Section 6 - Functionality Requirements

Yes

No

Proposed Alternative











How will you solve this problem?

























Yes

No

Proposed Alternative

6.6 Bus Communication 6.6A 6.6B 6.6C 6.6D 6.6E 6.6F 6.6G 6.6H 6.6I

All costs of cellular connectivity during installation and testing will be the responsibility of the consultant. The System Provider shall include the costs for the first year of all cellular and data services in the cost. In addition, any recurring data costs will be clearly explained in the proposal The buses are required to have continuous two-way communication with the central monitoring and tracking stations at all times Bus Configurations shall use static network addressing for all network communications. Due to the construction of the terminal buildings, several bus stops are tunnel in structure. Any equipment required to facilitate communication within these tunnel spaces will be provided as a part of the system. All wireless equipment required to make the system operational will be provided as part of this contract. Buses will have continuous contact with the Global Positioning System and report coordinates to the systems application server. The System Provider shall be responsible for eliminating service deficiencies affecting the reliable performance of this system. The buses shall have Panic type alarm buttons for driver use. The panic button shall cause an alarm on the central monitoring station and the mobile equipment

Section 6 - Functionality Requirements 6.7 Central Monitoring Station

The Central Monitoring stations will provide a real-time status of bus locations on a map display of the airport and the airport roadways. The system shall be capable of zooming in on a particular area and display the vehicle/s within that area. The Central monitoring station shall have communications access to the bus to facilitate Dispatch routing and emergency messaging 6.7A The Central monitoring station shall have continuous access to the bus to facilitate on-demand routing, system updates and emergency messaging. 6.7B The Central Monitoring Station will provide dispatch and head-end administration for the users and buses. The Central Monitoring Stationshould be capable of updating or changing bus routes as required by passenger demand without major changes to the system configuration.

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6.7C 6.7D

6.7E

6.7F 6.7G 6.7H

6.7I

6.7J 6.7K

The Central Monitoring Station should be capable of pre-empting bus system announcements with pre-configured emergency messages stored in the message repository of the bus. The Central Monitoring Station shall allow for tracking of a particular vehicle. • General Status • Bus Location • Bus Speed • Start and Stop Motion • Driver Duress





The operation of the Panic button within the bus shall initiate an audio/visual alarm at the central monitoring workstation and the mobile supervisor station. The vehicle alarm will be highlighted on the map and automatic tracking shall be initiated. All of the position points will be recorded from the original alarm position should be displayed on the map until the alarm is acknowledged by the dispatch operator. The Central Monitoring Station shall be capable of tracking a vehicle anywhere within the confines of the airport property and surrounding areas. The system will initiate an alarm and log when a bus is leaving the airport property, and shall track the buses beyond the airport property areas. The Central Monitoring Station will have the ability to assign buses to routes. The system will audibly notify the driver of the route change, activate a route light or indicator on the bus, reset the exterior destination signs, and change the bus route to the new destination setting. The Central Monitoring Station will be able generate reports by bus, by time and by driver. The system shall allow the end user to configure additional reports as required. In addition, the system should contain the standard reports required for shuttle operation. The standard reports may include: Report designs shall be presented and finalized during the review process.





























• Operator Log-on/off • Bus Speed • Bus Headway • Average Bus Loop time • Dwell Time at each Stop (Idle Time) • Total trips per Bus • Total Bus trips per Terminal • Bus deviation Reports and Alarms The Central Monitoring Station shall be able to display symbolic routes with positions and direction shown according to progress of the bus on the route. The system shall identify route assignments by color and though sort functions to differentiate this information on a map.

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6.7L 6.7M 6.7N 6.7O 6.7P 6.7Q

The system shall display and record the location of each bus, the system shall be able to differentiate between each bus by number and route color assigned on a map. The system shall be capable of dispatching/assigning bus by route destination.













The Central Monitoring Station software shall be capable of having security measures enacted so that any given station will only be able to track certain vehicles. The Dispatch routing shall be based on FIFO logic that will queue the bus assignments based on a next in line assignment strategy.







The system shall be capable of zooming in on a particular area and display the vehicle/s within that area. The Central Monitoring Station shall provide profile based accounts that retain user settings.

Section 6 - Functionality Requirements

Acknowledge

6.8 Trigger Point Accuracy and Reliability 6.8

The system must be able to reliably and accurately trigger the signs and the playback of voice and voice content based on positional information calculated but the system. Trigger accuracy and reliability are integral to the warranty of the system and represents a required performance metric.

Section 6 - Functionality Requirements 6.9 Bus Tracking and Geo-Fencing 6.9A 6.9B

The ability to create boundaries (Geo-Fence) within a geographic area shall be a function of the system. The bus system shall alarm to notify the operator and send notification to the dispatch workstation when a bus has left a defined tracking area.

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Yes

No

Proposed Alternative

Section 6 - Functionality Requirements

Yes

No

Proposed Alternative

No

Proposed Alternative

6.10 Data Logging and Retrieval

The Base system will allow for the storing of all bus activity logs on bus-by-bus basis for a user-defined period. 6.10A All incoming and outgoing data shall be stored for retrieval, analysis, display or printing. 6.10B Data will be available for report used within 30mins of event. 6.10C All incoming and outgoing data shall be stored for six months. 6.10D The stored data shall be time and data stamp and shall contain sufficient information to enable selective sorting and retrieval based on user-specified selection criteria. 6.10E DFW board will have exclusive ownership of all generated site data, whether stored on-site or on a Providers hosted service.

Section 6 - Functionality Requirements 6.11 Predictive “Next Bus” Signage 6.11A The system will be able to provide electronic “Next bus” sign features at the drop off and pick up locations. 6.11B Next Bus signs shall have continuous communication between the bus and the application server and capable of receiving prediction information as required by bus operations. 6.11C The equipment used in the NextBus signs shall be solid state hardened equipment designed for industrial or military specifications use outdoors and in harsh environments where temperatures my exceed 140F degrees. (Automotive or Consumer grade equipment should not be used.) 6.11D Next Bus signs shall communicate using the most appropriate technology. The System Provider shall provide bandwidth requirements for each proposed solution. We have historically used Cellular Connectivity as the standard method of connectivity for our current signs. This option may be the most common, but DFW airport in open to exploring wireless Ethernet communication with the next bus signs. The wireless authentication and encryptions standard will be with the current network standard of DFW ITS

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Yes

Section 6 - Functionality Requirements

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

6.12 Next Bus Signage Predictive Accuracy and Reliability 6.12

The accuracy of the NextBus prediction feature shall be within 10 seconds of the predicted arrival time displayed. This functionality is integral to the warranty of the system and represents a required performance metric.

Section 7 - Service Level Requirements 7 Service Level Requirements

The service levels stated define the minimum levels that the System Provider shall deliver to the Board throughout the term of the Contract, the Service Levels and Escalation procedures may be modified by mutual agreement (as reflected in a Contract Change Order). The System Provider acknowledges, understands and accepts the service level requirements and deliverables outlined in the Section 7 “Service Level Requirements

Section 8 - Warranty Requirements

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

8 Warranty Requirements The System Provider acknowledges, understands and accepts the warranty requirements and deliverables outlined in the Section 8 “Warranty Requirements”

Section 9 – Appendix A – System Training 9 Appendix A –System Training The System Provider acknowledges, understands and accepts the Training requirements and deliverables outlined in the Section 9 “Appendix System Training”

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Section 10 - Appendix B - Testing And Validation

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

10 Appendix B - Testing and Validation The System Provider acknowledges, understands and accepts the Testing and Validation requirements and deliverables outlined in the Section 10 “Appendix Testing and Validation”

Section 11 - Appendix C - System Maintenance and Support 11 Appendix C - System Maintenance and Support The System Provider acknowledges, understands and accepts the requirements and deliverables outlined in the Section 11 “Appendix System Maintenance and Support”

Section 12 - Appendix D – Optional Outdoor Camera System 12 Appendix C -RAC Remote View Camera System for Remote Dispatching (Concept)

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Yes

No

Proposed Alternative

12.1 A concept of remote dispatching will allow buses to be monitored and assigned routes from a remote location using a series of cameras to provide situational awareness to the RAC dispatchers. There is no wired connectivity between the Rental Car Center and the RAC bus depot. The RAC has an internet accessible network environment that supports T1 Speed. The concept would involve:

· · · · ·

Cameras pointing to the RAC Five (5) bus stops. This would be to gauge passenger and bus presence at the stops. Cameras pointing to the ramp approaching the top level of the RAC. This would provide bus information to the dispatcher. Cameras would have to be high resolution in IP66 weather proof enclosures, rated for outdoor use, work at night, and in high and low light conditions. Camera would be viewed remotely from an office at the RAC bus depot. This would support route assignment decisions by the dispatcher. Console viewing setup would be located at the RAC bus depot

Section 12 - Appendix D – Optional Outdoor Camera System 12 Appendix D - Camera Base Functionality 12.2 These devices shall be fit for their intended use. The systems provided under this project shall include a Nationally Recognized Manufacturer 3-year on-site nonprorated warranty. The devices must be rated for outdoor use with extreme changes in environmental temperatures and humidity. The cameras will operate 24hours a day and have a high resolution focal distance. The cameras should be able to function in high and low light conditions which communicate to the console viewing station with monitors located approx. 1/2mile away at the RAC bus depot.

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Yes

No

Proposed Alternative

Section 12 - Appendix D – Optional Outdoor Camera System

Yes

No

Proposed Alternative

12 Appendix D Camera Locations 12.3 Camera Locations will be determined during the on-site evaluation and discovery process.

Section 13 - Appendix E – Optional Curbside Signage Refurbishment/Replacement

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

13 Appendix E – Curbside Signage (Concept) 13.1 Exterior commercial IP rated LED with real-time representation of the route and predictive next bus arrival. (LCD Solutions may be proposed, but may not process the viability and effectiveness needed for extended outdoor use.)

Section 13 - Appendix E – Optional Curbside Signage Refurbishment/Replacement

13 Appendix E – Curbside Signage Hardware (Internal Components) 13.2 The equipment proposed for the curbside signage shall be solid state hardened equipment designed for industrial or military specifications in a non-ventilated space. This equipment shall be rated for continuous operation under the ambient environmental temperature, humidity, and vibration conditions encountered in outdoor public spaces. The equipment must be rated to with stand environmental changes in temperature between -20F degrees to 160F degrees, and environmental changes in humidity between 0 to 95 percent relative humidity, condensing.

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Section 13 - Appendix E – Optional Curbside Signage Refurbishment/Replacement

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

13 Appendix E – Curbside Signage Display Hardware 13.3 The Display equipment proposed for the curbside signage shall be solid state hardened commercial display equipment designed for exterior specifications in direct sun. This equipment shall be rated for continuous operation under the ambient environmental temperature, humidity, and vibration conditions encountered in outdoor spaces. The equipment must be rated to with stand environmental changes in temperature between - 20F degrees to 160F degrees, and environmental changes in humidity between 0 to 95 percent relative humidity, condensing.

Section 13 - Appendix E – Optional Curbside Signage Refurbishment/Replacement

13 Appendix E – Curbside Signage Enclosure 13.4 Solution will retrofit into the existing footprint of the curbside signage. New Paint, vinyl wrapping will be consistent with current deployments.

Section 13 - Appendix E – Optional Curbside Signage Refurbishment/Replacement

13 Appendix E – RAC Curbside Signage (12 Signs) 13.5 The RAC signage currently has two (2) signs at the curb on arrival level in Terminal D. The signs in other locations are at the lower departure levels of the remaining Terminals. All locations will require the additional survey to determine work required. These locations have 120v electrical service at various distances. Wired network connectivity is currently un-available, but cellular and 802.11 x wireless accesses are potentially available at sign locations. Vendor should validate connectivity prior to pricing proposal.

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Section 13 - Appendix E – Optional Curbside Signage Refurbishment/Replacement

Yes

No

Proposed Alternative

Yes

No

Proposed Alternative

13 Appendix E – Terminal Link Curbside Signage (10 Signs) 13.5 The Terminal Link signage currently has two (2) signs at the curb on arrival level in Terminal D. only. The signs in other locations are at the upper arrival levels of the remaining terminals. All locations will require the additional survey to determine work required. These locations have 120v electrical service and would accommodate a pedestal type solution. Wired network connectivity is currently unavailable, but cellular and 802.11 x wireless accesses are potentially available at sign locations. Vendor should validate connectivity prior to pricing proposal.

Exhibit - Proposal Pricing Schedule Exhibit- B Proposal Pricing Schedule The System Provider acknowledges, understands and accepts the requirements and deliverables outlined in the Exhibit B “ Proposal Pricing Schedule”

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