FAST FACTS & FIGURES DEC 2015 OPERATIONAL & PERFORMANCE HIGHLIGHTS: OUR BUSINESS OUR PARTNERS OUR FLEET OUR NETWORK OUR PEOPLE OUR COMMUNITY

DEC 2015 FAST FACTS & FIGURES OPERATIONAL & PERFORMANCE HIGHLIGHTS: OUR BUSINESS | OUR PARTNERS | OUR FLEET | OUR NETWORK | OUR PEOPLE | OUR COMMUN...
Author: Sheila Baker
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DEC 2015

FAST FACTS & FIGURES

OPERATIONAL & PERFORMANCE HIGHLIGHTS:

OUR BUSINESS | OUR PARTNERS | OUR FLEET | OUR NETWORK | OUR PEOPLE | OUR COMMUNITY

DEC 2015

FAST FACTS & FIGURES

OUR BUSINESS FLEET

110

121

42

37

53

64

70

17.0 14.3

60 40

4.6

20

6.0

6.3

7.1

8.3

10.2

2007

2008

2009

2010

2011

2012

2013

2014

DEC 2015

120

102

50

0

59

69

79

81

111

116

2006

2007

9 6

3

2008

2009

2010

2011

2012

2013

2014

DEC 2015

100

60

0

SEAT FACTOR (%)

80

86

15 12

11.5

2.8

DESTINATIONS*

43

18

80

22 2006

REVENUE PASSENGERS (M)

100

89 57

120

60

69

75

74

74

76

78

78

79

79

80 70 60 50 40

40

30 20

20

10 2006

2007

2008

2009

2010

2011

2012

2013

2014

DEC 2015

CARGO TONNAGE (000T)

600

569

121 2006

175

2007

219

2009

* Passenger and cargo

2010

2008

2009

2011

2014

DEC 2015

7 6

6.1

200

0

2014 DEC 2015

7.6

300

2013

2013

8

4.1

2012

2012

400

310

2011

2010

REVENUE (US$ B)

2.5

100

2008

2007

500

368 263

0 2006

591

487

194

0

0.8 2006

1.6 2007

2.3

5

4.8

4 3

3.0

2 1

2008

2009

2010

2011

2012

2013

2014

2015**

0

** 2015 Revenue to be confirmed.

2

DEC 2015

FAST FACTS & FIGURES TOTAL COMBINED NETWORK

OUR EQUITY PARTNERS

711

111.7M

153

30.2M

114

4.1M

DEC 2014

129

21.7M

24% NOV 2013

111

19.5M

N/A

70

10

0.41M

MAY 2012

165

22.3M

JAN 2014

16

2.3M

33.3% APR 2015

6

4.9M

64

5.0

49%

**

9

89

0.5M

6

38

OUR CODESHARE PARTNERS

Our codeshares give us a combined passenger and cargo network of nearly 600 destinations, and over 25,200 flights per week, more than any other Middle Eastern airline. Etihad Airways currently has 197 interline relationships and 49 codeshare partnerships in place with:

25%.1

40% JAN 2012

600

49%

29.21% DEC 2011

344*

* Combined unique destinations with Etihad Airways

TOTAL COMBINED NETWORK DESTINATIONS

**

• Aegean Airlines • Aerolineas Argentinas • Aer Lingus • Air Astana • airBaltic • airberlin • Air Canada • Air Europa • Air France

• Air Malta • Air New Zealand • AirSERBIA • Air Seychelles • Alitalia • All Nippon Airways • American Airlines • Asiana Airlines • Bangkok Airways • Belavia (Belarusian Airlines) • SN Brussels Airlines • China Eastern Airlines • Czech Airlines • Darwin Airline (Etihad Regional) • Flybe • Garuda Indonesia • Gol Linhas Aéreas Inteligentes • Hainan Airlines • Hong Kong Airlines • Jet Airways

• JetBlue Airways • Kenya Airways • KLM Royal Dutch Airlines • Korean Air Lines • Malaysia Airlines • Middle East Airlines • NAS Air (flynas) • Niki (flyniki) • Pakistan International Airlines • Philippine Airlines • Royal Air Maroc • SAS • Siberia Airlines (S7 Airlines) • SNCF • South African Airways • SriLankan Airlines • TAP Portugal • Turkish Airlines • Vietnam Airlines • Virgin Australia

**

3

DEC 2015

FAST FACTS & FIGURES

OUR FLEET Etihad Airways’ fleet is one of the youngest in the world and, as at 31 December 2015, comprised 121 passenger and cargo aircraft:

A-6APA

16

AIRCRAFT JOINED THE FLEET IN 2015

etihadcargo.com

A6-XXX

A6-XXX

etihadcargo.com

etihadcargo.com

AIRCRAFT DELIVERIES 2016-2025

AIRCRAFT TYPE

CURRENT FLEET

Airbus A320 - Family

35

26

Airbus A330 - Family

26

-

Airbus A340- Family

10

-

Airbus A350

-

62

Airbus A380

5

5

Boeing 787

5

66

Boeing 777-Family

30

25

Airbus A330-200F (Freighter)

4

1

Boeing 777-200F (Freighter)

3

3

Boeing 747-Freighter Family

3

-

TOTAL

121

188

4

DEC 2015

FAST FACTS & FIGURES Trondheim

Inverness

Etihad Airways currently serves 116 existing or announced passenger and cargo destinations in 68 countries, including: Abu Dhabi, Ahmedabad, Almaty, Amman, Amsterdam, Astana, Athens, Baghdad, Bahrain, Bangkok, Basra, Beijing, Beirut, Belgrade, Bengaluru (Bangalore), Brisbane, Brussels, Cairo, Calicut, Casablanca, Chengdu, Chennai, Chicago, Cochin, Colombo, Dallas, Damascus, Dammam, Dar es Salaam, Delhi, Dhaka, Doha, Dublin, Düsseldorf, Edinburgh, Entebbe, Erbil, Frankfurt, Geneva, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jaipur, Jakarta, Jeddah, Johannesburg, Karachi, Kathmandu, Khartoum, Kolkata, Kuala Lumpur, Kuwait, Lagos, Lahore, Larnaca, London Heathrow, Los Angeles, Madrid, Maldives, Manchester, Manila, Medina, Melbourne, Milan, Minsk, Moscow, Mumbai, Munich,

Umeå

Östersund Ålesund Oslo Bergen Stavanger Kjevik Aberdeen

Edinburgh Billund Glasgow Newcastle Belfast Durham Isle of Mann Blackpool

Dublin Liverpool

OUR NETWORK

Manchester

Sundsvall Helsinki Stockholm Gothenburg Copenhagen

Hamburg

Gdansk

Shannon Birmingham Nottingham AmsterdamBerlin Warsaw Norwich Kerry Cork Cardiff Bristol London Stansted Düsseldorf London Gatwick London Exeter Southampton Brussels Nürnberg Newquay Krakow Bournemouth Prague Frankfurt Jersey Paris Kosice Stuttgart Vienna Munich Salzburg Budapest Graz Ljubljana Geneva Zurich Lugano Lyon Milan Venice Bordeaux Venice Bologna Torino Belgrade Bucharest Toulouse Nice Firenze Ancona Pisa Perugia Marseille Pescara Sofia Bari Alexandroupolis Tirana Barcelona Porto Rome Brindisi Thessaloniki Madrid Istanbul Kerkyra Valencia Palma de Mallorca Lisbon Lamezia Terme Mykonos Alicante Palermo Reggio Calabria Faro Athens Malaga Thira Rhodes Malta Irakleion Madeira Dakar

Aalesund

Casablanca

Kirkwall

Manchester

Dublin

Redmond St. Johns

Minneapolis

Eugene

Cancun Santo Domingo

Perm

Moscow

Copenhagen Klaipeda Vilnius

A Coruña Vigo

Samara

Krasnodar

Almaty Beijing Erbil

Malta

Cairo

Nouakchott

Khartoum

Dakar Banjul

Djibouti

Ouagadougou

Cotonou

Lagos

Douala

Fortaleza

Entebbe/Kampala Kigali Eldoret Bujumbura

Brazzaville Pointe-Noire

Goa Mangalore

Bengaluru Kozhikode Kochi Thiruvananthapuram Colombo Malé

Brasilia Goiania

6

NEW PASSENGER DESTINATIONS IN 2015

Foz Do Iguaçu Puerto Iguazu Viracopos Navegantes Cordoba Curitiba Florianopolis Porto Alegre

Mendoza Santiago

Buenos Aires

Mahé Praslin Dar es Salaam Seychelles

Manila

Legaspi Tacloban

Roxas

Surigao Ho Chi Minh CityBacolod Cebu Kalibo Tagbilaran Dumaguete

Koh Samui Puerto Princesa Butuan Dipolog Cagayan Phuket Krabi de Oro Zamboanga Bandar Seri Begawan Ozamis Davao

Langkawi Alor Setar Cotabato Kuala Terengganu Kota Kinabalu General Santos Penang Bintulu Kuantan Sibu Johor Bahru Kuching Manado

Kuala Lumpur

Balikpapan

Jakarta

Ujung Pandang Surabaya Surakarta Denpasar Bali Labuan

Kununurra

Harare Antananarivo

Windhoek

Rio de Janeiro

São Paulo

Gaborone

Maputo

Johannesburg

Cairns Broome Derby Townsville Port Hedland Mount Isa Proserpine Hamilton Island Karratha Moranbah Mackay Newman Rockhampton Alice Springs Emerald Paraburdoo Gladstone Ayers Rock (Uluru) Bundaberg Hervey Bay Sunshine Coast

Brisbane

Geraldton

Durban

MAP KEY (January 2016)

Cape Town

Codeshare Partner Destinations Rawson

Siem Reap Phnom Penh

Darwin Lusaka Victoria Falls Livingstone

Etihad Destinations San Carlosde Bariloche

Da Nang Trat

Salvador

Belo Horizonte Vitoria San Miguel de Tucuman

Bangkok

Padang

Malindi

Maceió Cuiaba

Chennai

Honolulu

Singapore

Nairobi

Recife Lima

Toyama Komatsu Tokyo Osaka Narita Nagoya MatsuyamaTakamatsu Fukuoka Oita Kochi Nagasaki Kumamoto Kagoshima Miyazaki

Peshawar Islamabad Lahore

Yangon

Sana’a

Yaounde

Belém

Kabul

Beirut Baghdad Damascus Shanghai Amman Basra Chengdu Amritsar Kuwait Delhi Kathmandu Jaipur Okinawa Dammam Bahrain Sharjah Lucknow Naha Doha Dubai World Central Patna Riyadh Medina Karachi Dhaka Dum Dum Guangzhou Abu Dhabi Muscat Kolkata Mandalay Chittagong Vadodara Ahmedabad Hong Kong Hanoi Luang Prabang Jeddah Chiang Rai Mumbai Chiang Mai Lampang Laoag Nay Pyi Taw Sukhothai Vientiane Hyderabad Udon Thani

Larnaca

Tripoli

Akita

Seoul Tehran

Conakry

Manaus

Sapporo

Tbilisi

Istanbul

Casablanca

Bamako

Quito

Astana

Rostov

Athens

Nador Fez Oujda

Funchal Marrakech Ouarzazate Fuerteventura Lanzarote Agadir Tenerife Arrecife Gran Canaria

Sal Praia

Novosibirsk

Kerkyra

Tangiers

Aguadilla San Juan Ponce

Omsk

Kiev Borispol

Sochi

Rome

Lisbon

Rabat

Yekaterinburg Chelyabinsk Ufa

Berlin

Banja Luka

Bilbao Barcelona Madrid

Krasnojarsk

Kazan

Minsk

Hamburg

Amsterdam

Novy Urengoy

Riga

London Düsseldorf Brussels Prague Frankfurt Kos Paris Stuttgart Munich Vienna Zurich Geneva Venice Milan Belgrade

Winnipeg

Ottawa Montreal La CrosseGrand RapidsToronto Halifax MadisonMilwaukee Syracuse Rochester Burlington Sioux City DubuqueChicago Buffalo Westchester Boston Waterloo Detroit Cleveland Hartford Des Moines Moline Toledo Reno Newark York Salt Lake City Omaha Bloomington ChampaignPittsburgh New Sacramento NY - La Guardia Indianapolis Harrisburg Kansas City San Francisco Oakland Philadelphia Denver Louisville Sioux Falls Columbus Baltimore San Jose Saint Louis Kansas City Covington Colorado Springs Fresno Garden City Evansville Lexington Washington, D.C. Las Vegas Tulsa NW Arkansas Nashville Monterey Oklahoma Knoxville Raleigh (Durham) Burbank Greensboro Santa Barbara Albuquerque Amarillo Little Rock Memphis Charlotte Douglas LosLong Angeles Lawton/Fort Sill Huntsville Atlanta Beach Ontario Phoenix Lubbock Birmingham, Charleston Abilene Dallas GreenvilleMonroe Orange County Savannah Tucson MidlandWaco San Diego Lafayette Columbia El Paso Hood Alexandria Baton Rouge Killeen/Fort College StationGulfport Jacksonville Austin Beaumont Montgomery San Antonio Houston New Orleans Orlando Corpus Christi Tampa West Palm Beach Bradenton Fort Lauderdale Laredo McAllen/Mission Brownsville Fort Myers Miami Durango

Billund

The airline also operates scheduled cargo services to the following freighter-only destinations that include: Bogotá, Dakar, Djibouti, Dubai World Central, Eldoret, Guangzhou, Hahn, Hanoi, Houston, Huntsville, Kabul, Miami, Nouakchott, Quito, San Juan, Sharjah and Tbilisi.

St. Petersburg

StockholmArlanda

Stavanger

Edinburgh

Saskatoon Regina

Oslo Goteborg

Fort McMurray

Vancouver Lopez island Seattle Portland

Lappeenranta Turku Helsinki Tallin

Bergen Shetland Islands

Muscat, Nagoya, Nairobi, New York, Paris, Perth, Peshawar, Phuket, Rabat, Riyadh, Rome, Sana’a, San Francisco, São Paulo, Seoul, Seychelles, Shanghai, Singapore, Sydney, Tehran, Thiruvananthapuram, Tokyo, Toronto, Tripoli, Washington, D.C. and Zürich.

Etihad Future Destinations Etihad Unique Cargo Destinations

East London

Perth

Port Elizabeth Albany

Kalgoorlie

Esperance

Tamworth Adelaide

Mildura

Gold Coast Ballina Coffs Harbour Port Macquarie Newcastle

Sydney Canberra Albury

Melbourne

Launceston Hobart

Auckland Hamilton Rotorua Wellington Christchurch Queenstown Dunedin

Round-the-World freighter service Ushuahia

Rio Gallegos Rio Grande

5

DEC 2015

FAST FACTS & FIGURES

OUR PEOPLE Etihad Airways is one of the world’s leading airlines, and its continued success will be driven by its people, and its ability to source, develop, engage and deliver a highly focused multicultural workforce that is committed to its customers, and to each other.

TOTAL EMPLOYEES: 26,566

EMPLOYEE GROWTH (’000 Persons) 30

Etihad Airways Employees

International

(20,106)

2,469

25 20

8,919

Core Staff

Total subsidiaries & JVs

15

UAE Based

6,460

10

(17,638) 2,735 Pilots

5

5,919 Crew

2006

EMIRATI EMPLOYEES: 3,052

2007

2008

2009

2010

2011

2012

2013

2014 DEC 2015

0

EY & EQUITY PARNTER HEADCOUNT: 60,434 Virgin Australia

97

9,425

On International Assignment Air Serbia

UAE National Sourcing & Development

As the UAE’s national airline, Etihad Airways is committed to building a successful Emirati workforce (currently 29 per cent of the core workforce) with strong career paths to develop sustainable human resources for Etihad Airways and the UAE.

Etihad Airways (inc subsidiaries)

1,472

In Training Programs (excluding cadets)

738

1,345

Core Staff

26,566

Jet Airways

13,527

430 Senior Executives & Managers

260 191 88

Managers

Pilots & Crew

Cadets Air Seychelles

704

Etihad Regional airberlin

8,870

249

6

OUR COMMUNITY Etihad Airways continues to drive economic growth According to the latest study by leading global advisory firm, Oxford Economics, Etihad Airways, together with its asubsidiary and joint venture organisations, continued to play a crucial role in supporting and driving economic growth in the UAE across the following three key areas:

The core economic growth contributions are classified into a number of key areas: direct (within Etihad), indirect (suppliers to Etihad), induced (spending of direct and indirect employees) and catalytic (impacts on other industries). In 2014, Etihad Airways’ core operations and capital expenditure contributed a total of US$ 6.4 billion to Abu Dhabi and supported over 67,000 jobs in total.

CORE (Operational + Capital) Impact (2014-2020) 15 12 9 6

120

116 89

100

12.4

67

80

9.2

60

6.4

40

GDP

billions Jobs

20

3 0

JOBS THOUSANDS

Core Economic Contribution:

2014

2017

0

2020

CONNECTIVITY Impact (2014-2020)

Etihad Airways also played an important role in improving air links between Abu Dhabi and the rest of the global economy, which was estimated at US$ 9.59 billion, and helped sustain over 120,000 jobs in Abu Dhabi in 2014.

25

223 172

20

120

15

20.1

150

14.8

10

250 200

JOBS THOUSANDS

Connectivity Economic Contribution:

100

9.6

50

5 2014

0

2017

GDP

billions Jobs

0

2020

TOURISM Impact (2014-2020)

Etihad Airways’ services around the world acted as a critical facilitator for the UAE’s domestic tourism industry, which contributed US$ 945 million and 12,106 jobs in 2014.

27

4

19

3 2 1

2014

0

Partners contribution:

Etihad Airways’ strategic equity partners continued to support the economic growth of the UAE in 2014, and had a core economic contribution of US$141 million and supported 1,000 jobs in the Emirate of Abu Dhabi. In addition they had a positive tourism impact, contributing over US$330 million to the Abu Dhabi tourism industry, and provided connectivity benefits of almost US$800 million.

15

1.5 0.9

25 20

2.2

12

30

2017

10 2020

JOBS THOUSANDS

5

Tourism Economic Contribution:

GDP

billions Jobs

0

PARTNER Impact (2014-2020) 800

797

700

10

600 500 400 300 200 100 0

1.0 141

2014

12 9

4.3

6

333

3 1

2017

2020

JOBS THOUSANDS

DEC 2015

FAST FACTS & FIGURES

GDP

millions Jobs

0

7

DEC 2015

FAST FACTS & FIGURES

OUR LATEST AWARDS Air Transport World Awards 2016 Airline of the Year

Global Transport Finance magazine 2016 Middle East Debt Financing ‘Deal of the Year’ Award

International Financing Review magazine 2016 Emerging Europe, Middle East and Africa ‘Bond of the Year’ Award

World Travel Awards 2015 World’s Leading Airline: World’s Leading Airline - First Class World’s Leading Airline Inflight Entertainment World’s Leading Cabin Crew

Ultratravel Middle East Awards (ULTRAs) 2015

2015 MENA HR Excellence Awards Nationalisation Initiative of the Year

2015 World Air Cargo Awards Cargo Airline of the Year

2015 World Travel Awards Middle East Middle East’s Leading Airline Middle East’s Leading Cabin Crew

2015 Business Traveller Middle East Awards Airline with Best Frequent Flyer Program Best Airport Lounge in the Middle East

2015 Freddie Awards Best Elite Program (Etihad Guest) Best Affinity Credit Card (ADIC Etihad Guest Card)

Best First Class

ADEAP Awards for Excellence 2015 Best Employee – Technical Excellent Entity in Human Resources Development Excellent Entity in Risk Management & Sustainable Business Outstanding Internal Improvement

8