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A newsletter for Orange Regional Medical Center employees, physicians and volunteers. A newsletter for Orange Regional Medical Center employees, physicians and volunteers.

From the President & CEO

As we enter extending your generosity beyond the the season of walls of this organization. Thanksgiving, I Through your donations of time and would like to extend money to Orange Regional’s United Way a heartfelt thank Campaign, we raised more than $35,000 to you for improving aid a variety of programs and community healthcare in the www.ormc.org initiatives for Orange County residents. Hudson Valley. Scott Batulis Additionally, throughout the year, our Your efforts have OCTOBER 2009 tter for Orange Regional&Medical volunteers. President CEO Center employees, physicians and hospital family has supported an array of touched the lives of fundraising efforts from charity walks to thousands of patients and their families blood donations to bake sales. In who turn to Orange Regional addition to our goal of becoming Medical Center for healthcare the best regional hospital in Expectation: services. I would also like to Expectation: New York State, the magnitude Excellence offer my sincere appreciation Excellence of our combined generosity for your generosity to the Priority: demonstrates the significant role employee Capital Campaign, Priority: Quality Orange Regional plays in our The Possible Dream, and Quality community. Thank you for your our annual giving program, ongoing support. the Century Club Campaign. To date, employee contributions have totaled $734,400. Likewise, employee support has I wish you and your family a healthy Thanksgiving holiday. contributed to the success of the 20082009 Century Club Campaign totaling Sincerely, $114,000. Expectation: Excellence

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In addition, many of you have Priority: demonstrated Orange Regional’s Quality commitment to our community by

Scott Batulis President & CEO

During flu season, temporary visitation restrictions are in effect. For more information, contact your supervisor.

www.ormc.org www.ormc.org www.ormc.org

OCTOBER 2009 2009 OCTOBER NOVEMBER 2009

Flu Update New York State has removed the mandate for all hospital staff to get the seasonal flu and H1N1 vaccines. This determination is based on the availability of the vaccines and not because the original concept of protecting yourself and your patients was in error. We still highly encourage all of our staff to get vaccinated. Additionally, Orange Regional has a flu task force, led by Dr. Eric Silva of the Emergency Department. The task force is working in conjunction with the Orange County Department of Health (OC DOH) and other agencies to coordinate care in case of unexpected volumes or more severe cases of illness resulting from the flu. We are working closely with the Orange County Department of Health and local schools to direct those who have the flu to visit their doctors’ offices instead of going to the emergency department. As an employee, if you have flu symptoms including fever, cough, sore throat and/or runny nose: • Do not come to work. • Do not go to the emergency department for treatment. Contact your primary care physician. • Contact your supervisor or the staffing office. • You must call Employee Health. If you have questions or concerns, please contact the Employee Health Office, Horton Campus, at 342-7307 or Employee Health, Arden Hill Campus, at 294-2266.

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Board Corner Thomas Hughes joined the Orange Regional Medical Center Foundation Board of Trustees in 2000. He serves as Secretary on the Executive Committee and is a member of the Planned Gifts/ Major Gifts Committee, which makes recommendations regarding endowment funds and identifies potential planned giving/major donors. Mr. Hughes is also a member of the Foundation’s Investment & Finance Committee, which has general oversight and responsibility over the Foundation’s financial matters. As a member of the Board’s Strategic Planning Committee, he assists in establishing the short and long range goals of the Foundation and makes recommendations to the Executive Committee regarding the Bylaws of the Foundation. Mr. Hughes is a Managing Partner of New Horizons Asset Management Group, LLC, a graduate of Stonybrook University and past president of the Hudson Valley Estate Planning Council. He lives in Pine Bush with his wife Lori and their three children.

November 2009

★★★★ November is Philanthropy Month, and the special time of year when the Orange Regional Medical Center Foundation celebrates the selfless acts of philanthropy by our employees. Their generous donations have enabled the Foundation to support ongoing programs and services at Orange Regional Medical Center. Their gifts to the Century Club, Capital Campaign, Annual Golf Tournament, raffles and tributes allow Orange Regional to continue a century-long tradition of providing exceptional healthcare. Thank you for your support and dedication! Foundation Office: 845.294.2135

Ana Acosta Gladys Ann Adams Francis Allison Mitchell J. Amado Wilma Amthor Marcolino Andalis Karen M. Andersen Joseph Anesi Gesell Arbizo Aida L. Arriaga Kathleen W. Ashman Lola Babcock Miriam Bacigalupi Felicia Barry Cristina Bates-Mott Scott Batulis Gabrielle Baudendistel Debra V. Beakes Margaret Beaubien Wayne P. Becker Angel Beebe Jim Bellotto Gene Bernieri Anna Betro John D. Bilancione Sandra Binkowski Thomas D. Bird Richard Black Kathryn Bodensieck Diane Boland Zoe Boniface Keith Borkenhagen Theresa Bostock Elizabeth Bouquot Cathy Bower Vivian Boyd-Hall Patricia Bracken-Borchert Jean M. Braghirol Jacqueline E. Budakowski Evelyn S. Bunda-Silverberg Maureen Burke Ellen Calandra Victoria Callaghan Tanya Camacho Anita Capochino Jane Capozella Jeannette Carbone-Marsh Sheila Carey Theresa Caroselli Deborah Carr Kyra M. Carr Sandra M. Casillo Tammy Cauchard Elsie M. Chance Cynthia Chesser Marilyn L. Chu Laura Cilla Wilma Cipriani Mary Anne Clay Anne Close Lydia E. Colon Fred Conklin Patricia Conklin Janet M. Cornier Katie M. Correa Wayne Cosh

November 2009

Christopher Costello Eileen Cudmore Colleen K. Culwell Donna E. Curcio Janet Cusack Jesus C. Cuzo Estrellita I. DeCouto Tanya DeGroat Shelly DeHaan Maria S. Denicola Valentina DeSmedt-Wells Jane C. Dever Thomas DeVinko Harriet Dewitt Paul R. DeWitt Ann DiAgostino Bob Dickman Linda Dickman Robin Dieckmann Veronica Doherty Lilia Donoghue Margaret E. Driano Brenda Duff Rachel A. Dunham Jerry Dunlavey Ruth Dunlavey Eric Durfee Marceia Earl Eva Edwards George Eighmy Anita El-Fawal Mamie V. Elliott Paulette Ellis-Valentine Lisa Enright Kathleen A. Fayol Margery M. Fellenzer Doris Ferraioli Vickie Fiedler Gordon R. Fiero Donna Fischer William J. Fitzhenry Kathleen Flessa Rosemary L. Frado Sharon Freshko Stephen Friedman Carol K. Gabella Nora Gage Julia K. Gainsbury Justine Geisler Jessica Gerlach Marc M. Germain Susan Gerstl Jennie Gesso Frank B. Giraldi Linda Gonska Christine Goodhart Theresa Gorman Cobb Joan F. Gottlieb Mary B. Gray James E. Grimm Deborah A. Grosso Imani Gunderson Michael W. Hall Pamela A. Hall Michele Harfield Nancy Harney

Elizabeth Harter Dominique A. Healy Diane Heater-Wakely Susan Heintz Arlene Heitzmann J. Elsie Heller Margaret Hendricks Susan Hodgson Teresa K. Hoffmann Deborah A. Holmes Kathy Hosking Kevin Hosking Benjamin Howard Forrest E. Hubbard Audrey Hulse Sandra Iberger Raffat Iftikhar Ginger Inness Elizabeth Jankowski Shawn Johnson Eileen Johnston Melanie Jones Sue A. Kalin Dina Kamrowski Pamela Kamrowski Maria Karasaridis Emilie Nicole Karchner Diane Kartis Kathleen C. Keeley Nora Killeen John J. King Deborah A. Kippel Elizabeth Klimczak Joseph P. Klotz Tara L. Knack-Moreno Edith I. Knight Sharri Komatz Yulana Kostovetsky Patricia Kramer Kathleen Kriessler Sharon Kropp Ellen S. Krupunich Lynn M. Kummer Barbara Kwiecinski Barbara Labianca Bonnie Lacenere Eileen Lake Linda M. Lanfear Catherine P. Lascola Jennifer Laurentius Jean Lazio Robert E. Lee Lori Lesko Audrey Lewis Ronald R. Lewis Debbie Linken Nicole M. Lochard Carol Loiodice Hai Luo Tarah B. Lybolt Debra A. Lynch Penny Lynch Carl E. Mabry Catherine T. Maione Maryann V. Malamas Maureen Malloy-Day

Carol J. Maltais Angela Manco James R. Maney Marcy Manheim Lucilla Mann Patricia Manna Christine Maraia Dennis Marsh Kathryn Mason Kathleen Mathews Lesly Mathieu Maryann McConnell Kevin J. McCormack Anne McEnroe-O'Connor Jaime A. McGar Cari McGinnis Kathleen McMahon Olga McWatt Juan Mera Patricia A. Metzger Colleen T. Minnock Mary Miraglia Tara Moffatt Marvin L. Mooneyham Dianne M. Moore Laura A. Moos Joanne R. Morano Roger Morin Cheryl Murphy Lisa A. Murray Elizabeth Musco Erika Nadramia Frieda D. Napolitano Lisa Newlin Susan O'Boyle-Krajewski Patricia M. Oetzel Jayne O'Malley Iris P. Ortiz Marisol Ortiz James E. Oxley, DO Kevin Paffenroth Frances Pagani Norma Pagan-Vazquez Theresa J. Partyka Sue Ellan Pascal Pauline Patane Bhuatika Patel Pretika Patel Arienne Patzelt Crismely Perdomo Mary Beth Perna Sharon Perna John J. Petrillo Eileen Phillips James Phillips Lanore M. Phillips Carmella A. Pistone-Halpern Kelly M. Pizarro Christina Plate' Lisa M. Ponte Lorraine K. Porcaro Margaret Potemski Lauren Potter Helena R. Prawl Daniel S. Price Sandra Procak

Pamela Pugliese Maria Quigley Shafiq Rab Edna G. Rabino Evelyn Ramirez Ramon Ramirez Linda Ranges Ellen J. Rechtorovic Noreen M. Reynolds Luz Ricardo-Torres Tim Rich Maribel Rivera-Ward Patricia Rodrigue Sandra Rodriguez Yvette Rodriguez Martha Rojas Irene A. Romero Yvonne Rosado Denise Rose Laura L. Rotundo Robert Rubin Robert Rubinstein Linda Ruger Virginia Russell Maria T. Russo Barbara Rustico Joan L. Sagurton Ann Sahraie Nambi Salgunan, MD Frank R. Salvatore Confesor Santiago Antoinette Sardella Sara A. Sargente William L. Scheuermann Jonathan Schiller JoAnn Schultz Linda Schwartz Jody Scicluna Robin Sells Timothy Selz Nicole Sewell Paul Shumway Patricia E. Simmons Janice Siracusa Elizabeth Slaughter Stella Smallwood Pamela Smith Shawn Smith Maria Spadafora Judy Spina Simone M. Stein Laura Stellingwerf Keren Stephens Clint Stevens Arleen F. Strecker Jeffrey A. Strecker Diane Strysko Stephen J. Sugrue

Joyce Sullivan Margaret L. Surgeary Betty Jo Sweeney Kathleen P. Sweeney Ken Sweeney Geraldine Sylvester Nicholina R. Tichy Darlene M. Tomlinson Debra A. Torpey Bernadette Toussaint Carol L. Tremper Jennifer Trujillo John Ugbogbo Steven Ulvila Kathleen Vallone Elayne VanderKooy Usha Vas Catherine Vasta Susan Vellenga Angela H. Vitoulis Robert Vogt Kathy Vollano Pearl Waldorf Ronald Walker Alice Walsh Kelly Walsh Mary E. Walsh Kelley M. Walton Edith Wanczyk Adriann Warren Betty A. Warren Mary Warther Colleen Washburn Nicholas Watkins Kathleen R. Webber Elizabeth R. Weber Judith M. Weeden Mary M. Weeden David P. Weintraub Kathy Weiss Karen M. Weren Jonnie Wesley-Krueger Michael White Nina White Toni Ann Whitehead Flor Whiteman Maria E. Whyte Janique Williams Ann Willis LuAnn Witte Michele Worden Patricia Yusko Debra Zaccagnino Susan Zanetti Ann Zoutman Nancy Zupa

The names listed above reflect gifts given between October 1, 2008 through October 31, 2009.

Help Support Pediatric Services at Your New Hospital! Keller-Williams Realty of Central Valley & Goshen is sponsoring an online event with Marlin Art to benefit Orange Regional. A portion of the proceeds from any purchase made over the next 12 months will benefit pediatric services at the new Orange Regional Medical Center. Log onto www.marlinart.com and enter the special promotion code 58969 at checkout to become a supporter! For more information, please call the Foundation office at 294-2135. -2-

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November 2009

Congratulations Dr. Joanne Magro, Chair, Emergency Medicine Department, was recently presented with the Medical Devotion Award by The Kiryas Joel Haztolah EMS for her stellar work within the community. Dr. Magro can be reached at 342-7108. Brenda Flores has accepted the position of Operations Manager of Environmental Services at Orange Regional Medical Center. Brenda most recently worked at Martin Memorial Medical Center in Stuart, Florida, where she was Assistant Director of Environmental Services. Brenda will be responsible for the Housekeeping, Linen and Hazardous Waste Management Departments. Brenda can be reached at 294-5441 x4253 or at [email protected] Nancy Tienken has joined Orange Regional as Operations Manager of Food and Nutrition Services. Nancy has more than 20 years experience in the food management industry. She holds an Associate’s degree in applied science and food service administration: restaurant management. Prior to joining Orange Regional, Nancy was the Director of Catering at the West Point Club at the United States Military Academy. Nancy can be reached at 342-7624 or at [email protected] Maria Braghirol, Tumor Registrar, has received her Certified Tumor Registrar certification. Maria has a Master’s degree in education: school counseling, as well as a Bachelor’s degree in psychology. She can be reached at 342-7584 or [email protected] The Revenue Cycle Department received Eclipsys's Center of Excellence Award for Revenue Cycle Process Improvement. To qualify for this award they completed a case study that documented results achieved in the last 18 months in denial reduction, upfront collections, use of edits in preventing lost charges as well as recoupment of payments. For more information or to contact the Revenue Cycle Department, please call 294-2140.

Welcome New Employees Tracee Abrams Teressa Bianchi Balinda Calhoun Bonnie Cassaro Prisca Drigo Jessica Eilert Daniel Guiney Ashley Gunter Jill Gurda Debra Hawkins Stephanie Kaufman Tara Knack-Moreno Linda Lanasa Nancy Palmer Mark Patterson Donald Prendergast Robin Remaley Tennille Rivera Jill Trotta Kareema Williams

Rising Stars Among Us On November 19 at Anthony’s Pier 9 in New Windsor, Chairman of the Department of Orthopedics for Orange Regional Medical Center and Crystal Run Healthcare Physician Dr. Kevin Trapp and Medical Director of the Palliative Care Program and Hudson Valley Hospital Physicians member Dr. Mary Ellen King were honored as two of the 2009 Rising Stars of Orange County. The program is hosted by the award’s founding organizations: Junior League of Orange County, Leadership Orange and Orange County Chamber of Commerce. The Rising Star Award recognizes individuals between the ages of 21 and 40 who are up-and-coming leaders in their professional and volunteer lives. Selection is based on the individual's professional and volunteer activities, demonstrated leadership and the impact the nominee has had on his/her organization or community. 

Kevin Trapp, MD

Mary Ellen King, DO

Orange Regional congratulates Dr. Trapp and Dr. King for their hard work and dedication to their professions and our community. Dr. Trapp can be reached at 703-6999. Dr. King can be reached at 342-7323.

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Organizational Development Initiatives Available For Review Orange Regional’s Organizational Development Initiatives have been created to help shape our future workplace. Now you can stay more informed by accessing updates on these initiatives right from Orange Regional’s intranet. Focus groups were held at the Horton and Arden Hill Campuses to engage employees in dialogue and obtain perspective regarding our move to the new hospital. Feedback and suggestions from these focus groups are available on the intranet. Some employee suggestions have been implemented while others are under consideration. Future focus groups are being planned. We will also begin team building sessions with staff members from the ED, CCU and PCU. Sessions are scheduled for November 30, December 1 and December 8. For more information on Orange Regional’s organizational initiatives, contact Director of Organizational Development, Betsy Kenally, at 343-2424 x4305. To view the Organizational Development Initiatives, go to the intranet home page and click on New Hospital Events and Initiatives on the right side of the page.

November 2009

LEAN Initiative Update LEAN is a process of continuous improvement where Orange Regional employees will learn how to create efficiencies and improve overall effectiveness to achieve greater patient and employee satisfaction. The vision of LEAN is to continually improve how we work to enable employees to do the jobs they were hired to do which will positively impact our patients’ experiences. Recently, the Leonardo Group’s LEAN Assessment Team created two multidisciplinary teams of Orange Regional employees and reviewed the procedure of a patient entering the Emergency Departments at both the Arden Hill and Horton Campuses. They followed these patients through the process of admission to the respective Progressive Care Units. The two teams worked with the Leonardo Group, closely documenting workflow and recording current time span of each step while comparing it to the desired time for each step. The comparison illustrated that time could be saved if we LEAN the process. Next steps for streamlining the process were implemented with an end result of increasing efficiency and patient and staff satisfaction. Team members shared their enthusiasm, team spirit and desire to learn more about LEAN principles. For more information on the LEAN Initiative, please call Vice President of Quality, Susan Hodgson, at 342-7215.

Changes in Senior Management Changes in senior administration have occurred to provide leadership for outpatient services. Currently, outpatient business is a key strategic component of our overall operations. To ensure that efforts are met with success, the following executive changes have been made: Sandra Iberger has accepted the position of Vice President of Outpatient Services. Sandra is now Site Administrator for the Pavilion and oversees all Orange Regional’s off-site locations and outpatient services. She will lead the operations, planning and program development for Diagnostic Imaging; Outpatient Rehabilitation; Respiratory & Pulmonary Therapy; Safety, Security and Emergency Management and the Stanley S. Dunkelman, M.D. Diabetes Treatment Center. She is also responsible for overseeing Radiation Oncology and the Ray W. Moody, M.D. Breast Center. Sandra’s new office is located at the Pavilion and she can be reached at 695-5901 or [email protected] Vice President and Site Administrator of the Arden Hill Campus, Jonathan Schiller, will now oversee Orange Regional’s Laboratory; Pharmacy; Environmental Services; Facilities and Nutrition/Food Service departments. Jonathan can be reached at 294-2254 or [email protected] Vice President of Medical Affairs, James Oxley, DO, also expanded his role to include supervision of Orange Regional’s Intensivist and Hospitalist Programs. He can be reached at 342-7605 or [email protected]

Move Management Update After working with Orange Regional for three months, AOS has developed the first timeline for the physical transition from our existing campuses to the new hospital. Within this timeline, a “critical path” has been identified, which outlines critical tasks that must be completed sequentially within a specified time-frame in order for us to move into the new hospital. These tasks include construction completion, floor-prep, medical equipment installation and building orientation and training for all employees. The Management Team is working to ensure that, with proper resource planning and coordination, there are no delays in the critical path that would slow our relocation to the new hospital. More detailed information will be forthcoming over the next several weeks. Stay tuned! If you have any questions or suggestions about our move to the new hospital, please speak with your supervisor. -4-

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November 2009

IN THE NEWS New Hospital Media Tour

A new hospital construction progress article ran in HV Biz the week of November 2, 2009. For more information, go to www.hvbiz.biz Stories on the new facility also appeared in the Times Herald-Record on October 23, Cable 6 News on October 22, Mid-Hudsonnews.com on October 23 and various other media outlets.  

Donation to Breast Center

The Business & Professional Women’s Club of Goshen made a $1,500 donation to the Ray W. Moody, M.D. Breast Center at its recent meeting. HV Biz ran this article the week of November 2, 2009. For more information, go to www.hvbiz.biz

Orange Regional Receives Awards

Pattern for Progress, an organization that promotes quality of life in the Hudson Valley, recently presented a prestigious award on November 5, 2009 to Orange Regional Medical Center and to Vice Chair of Orange Regional’s Board of Directors, Lou Heimbach. The Economic Development Award was presented to Orange Regional Medical Center for construction of its new hospital, "for their courage, vision and resourcefulness" and "for infusing vitality in our region as a whole," said Pattern Board Chairman David MacFarland. Orange Regional’s President and CEO Scott Batulis accepted the award on behalf of the Medical Center and said, “It is truly an honor for Orange Regional Medical Center to receive the Economic Development Award from Pattern for Progress. Our new hospital will have tremendous positive impact on families and businesses throughout the entire region for generations to come.” The hospital also received Proclamations and Certificates of Merit from NYS Senator William Larkin, NYS Senator John Bonacic, Orange County Executive Ed Diana, NYS Assemblywoman Nancy Calhoun, and NYS Assemblywoman Annie Rabbitt. The Lifetime Achievement Award was presented to Lou Heimbach, "who has had a significant impact on quality of life, not only in Orange County, but in the Hudson Valley," said MacFarland. In addition to serving on the Hospital Board of Directors, Mr. Heimbach has been Orange County Executive, Town of Wallkill Supervisor, head of several civic organizations and is currently the head of Sterling Forest Corp. The Times Herald-Record named him the most powerful person in the Hudson Valley in 2003.

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Scott Batulis accepts the Economic Development Award on behalf of Orange Regional Medical Center at the Pattern for Progress Award Reception.

Lou Heimbach is presented with the Lifetime Achievement Award by Pattern for Progress President, David MacFarland, at the Pattern for Progress Award Reception.

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November 2009

MOMENT OF TRUTH Employee’s Support Goes Above and Beyond Patient’s Needs Karen Schroeder, Ph.D., a psychologist from the Rehabilitation Unit at the Horton Campus, recently took time to write a letter of appreciation to Orange Regional’s Director of Respiratory Services, Frank Salvatore, Jr. Frank’s staff had impressed her with the care and concern they displayed for a patient. An excerpt of Karen’s letter is below: “I wanted to tell you how truly wonderful your staff was yesterday! I was involved in the discharge of one of our patients who had worked so hard to recuperate from his many medical problems. His discharge was impeccably planned to ensure his safe transition home. All his belongings and equipment were loaded into his car and he was comfortably situated in the passenger’s seat. He said his “good-byes” and was looking forward to finally going home. At the last moment, in preparing to switch him from the hospital’s portable oxygen tank to his personal portable tank brought from home, we all realized that the family had left the regulator for his tank at home in New Jersey. After briefly consulting with our patient’s nurse, I called the Respiratory Department. Through a succession of problem-solving phone conversations, and to the point of resolution, your wonderful respiratory therapist Sakar Brown came to the patient’s car to assess the situation, provided reassurance that the matter could be resolved and ultimately located a regulator that the patient could borrow for his trip home. Your entire on-site staff demonstrated patience, supportiveness and true concern for the physical and psychological wellbeing of our patient and his family members. Each respiratory staff member I spoke with was professional and responsible. There was never a moment that I, or the patient, felt unsupported in seeking to resolve the situation. My great thanks for all the work that your staff did, and for all they do on a day-to-day basis!” We should all take a moment and honor the dedicated staff who work together each day to go beyond patients’ needs and deliver random acts of kindness and generosity. If you, or someone you know, has a story based on random acts of kindness illustrated by Orange Regional employees, please submit the information to [email protected]

Arden Hill CCU Receives Accolades The Critical Care Unit (CCU) at the Arden Hill Campus celebrated a second win in increased patient satisfaction scores. The unit scored the highest in ‘Overall Rate of Care’ for the Arden Hill Campus during the second quarter of 2009 with a score of 55.6. This is an increase of 8.5 points from the first quarter of 2009. The CCU also increased its score in Patient Front row (seated): Nurse Director of Critical Care Unit (CCU), Ann Fee-Burke; Director of Nursing Professional Practice, Cris Perdomo.Second row (left to right): CCU Registered Nurse, Patricia Ryan; CCU Registered Nurse, Vicki Douyard; CCU Registered Nurse, Nicole Sewell; Registered Nurse, Sue Loos; Unit Clerk, Maureen Costello; CCU Registered Nurse, Jaqueline Messina and Patient Advocate, Lisa Perez.

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Safety to 75.6 this quarter, an increase of 8.9 points. For more information, please contact Patient Advocate, Lisa Perez, at 294-2177 or [email protected]

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November 2009

Staff Announcements – Finance Division

‘Out-of-Towner’ Felt at Home with Orange Regional Below is a letter from a family member of a patient who was miles from home when medical services were needed. The letter speaks about his experience at Orange Regional’s Arden Hill Campus and emphasizes how the care administered was equal to any big city medical center.

To The Administration & Staff: We’re writing this letter to let you know how pleased we have been with the services we have secured these past four weeks for my husband, Carl Spencer. Everyone has extended themselves to make an out-of-towner feel welcome; getting to know their patient, from doctors to the cleaning crew. At all times we were given attention; taking time to answer questions to consulting on necessary treatment. It was a complicated case that was handled as well as any big city medical center. Being from Chicago, we have really appreciated that. While his stay has not yet been completed, we are looking at a possible end to extensive rehab. Again, our sincere thank you. Sincerely, Elaine Spencer (Mrs. Carl)

The following changes have occurred within Orange Regional’s Finance Division: Chester (Chet) Wans has accepted the position of Administrator of Supply Chain Management. Chet’s professional experience comes from both Mount Sinai Medical Center and Lenox Hill Hospital in New York City, where he served as Corporate Director of Materials Management and Director of Value Analysis. He is experienced in the areas of materials management, purchasing, value analysis, inventory controls and receiving. Chet’s office is located in the purchasing department at the Horton Campus. He can be reached at 342-7583 or [email protected] Tyler Whitcroft has accepted the position of Administrator of Capital Projects and Contract Management. Tyler is the key contact for capital acquisition processes for the Greater Hudson Valley Health System, Catskill Regional Medical Center and Orange Regional Medical Center. Tyler now works closely with Vice President of Special Projects, Wayne Becker and Chet Wans on all new hospital acquisitions. His office is located in the rear of the Pavilion. Tyler can be reached at 673-4618 or twhitcroft@ ormc.org

Planned Pediatric Playroom Receives Donation The Kiwanis Club of Minisink Valley made a $15,000 donation to Orange Regional Medical Center’s Building for Excellence Capital Campaign in support of the pediatric playroom that will be located on the 5th floor of the new hospital.  The donation will aid in the construction of the playroom and all age-appropriate furnishings. For more information on how you can support

Pictured from left to right are Orange Regional Foundation Chairman, Rolland Peacock III; Foundation President, Christine Maraia; Foundation Vice Chairman, Paul Halpern; Kiwanis Project Chairman, Rich Malarski and Kiwanis President, David Morse.

the new Orange Regional Medical Center project, contact Foundation President, Christine Maraia, at 294-2135.  -7-

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November 2009

A Culture of Giving At Orange Regional, employees frequently demonstrate the capacity to serve, volunteer and give back both inside and outside the walls of our organization. Whether it’s by participating in a charity walk, volunteering within the community, sending packages to soldiers or monetary contributions in support of a good cause, our hospital family is incredibly generous. A perfect example of this is Orange Regional’s United Way Campaign. The Campaign doesn't rely on large donations from just a few employees; instead it is primarily composed of smaller gifts from hundreds of employees.  This creates a larger gift that truly demonstrates how every little bit can add up. This year, Orange Regional’s 2010 United Way Campaign raised more than $35,000. Thank you to every employee who contributed to this year’s campaign!

Scenes from the 2010 United Way Campaign

1 The Diagnostic Imaging and Health Information Management departments at the Horton Campus both won the Design Star Halloween Costume Contest with their costumes; Lady ORMC and Cora the Coder on October 30. Katie Correa, of DI, was dressed as Lady ORMC and Maryann Malamas, of HIM, was Cora the Coder.

3

1: Vice President and Site Administrator of the Arden Hill Campus, Jonathan Schiller, and Vice President of Strategic Planning and Marketing, Rosemary Frado proudly display their trophies during the Arden Hill Shortest Scarf/Shortest Tie Contest.

2: Vice President of Human Resources, Deborah Carr, and President & CEO, Scott Batulis, model their scarf and tie before the United Way Campaign’s Shortest Scarf/ Shortest Tie Contest at the Horton Campus.

The Patient Pre-Registration Unit at the Pavilion won the United Way Campaign Design Star Halloween Costume Contest with their costume of Mother Nature designed by Kristyn Lee, Yvette Rodriguez, Nicole Cilento, Kathy Hosking and Kasey Selfridge. Kristyn Lee is wearing the Mother Nature costume.

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3: Administrator of Revenue Cycle Management, Janet Cusack and Director of Physician Practice Management, David Weintraub, after the Shortest Scarf/Shortest Tie Contest at the Pavilion.

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November 2009

Pumpkin Decorating Contest Displays Creative Results Orange Regional Medical Center’s Employer of Choice/Fun at Work Committee held

ARDEN HILL CAMPUS RADIATION ONCOLOGY

its first Pumpkin Decorating Contest on October 28 with participation by more than 50 departments. Congratulations to all the winners and thank you to all for participating. The pumpkins were a great example of how

HORTON CAMPUS FACILITIES MANAGEMENT

talented our co-workers are!

At right are the first place winners from each campus. PAVILION PATIENT ACCESS MANAGEMENT

Summer Recipe Contest Provides Tasty Treats to All Employees The Employer of Choice/Fun at Work Committee held a summer recipe contest for all employees. The contest was held over several weeks and included recipes served at all three campuses. Each contestant submitted a recipe and prepared it with the help of cafeteria staff. The winners were chosen by the number of ballots received from all employee “tasters” and visitors to each campus.

The 1st place winners of the summer recipe contest from each campus are: Donna Salamone Pavilion Endoscopy Italian Donuts

Cheryl Murphy Arden Hill Diagnostic Imaging Rice Salad

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Frank Giraldi Horton Contract Management Mozzarella & Tomato Salad

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November 2009

Rowley Family Birthing Center Featured On Rachel Ray Orange Regional Medical Center’s Rowley Family Birthing Center was featured on a segment of Rachael Ray on Thursday, November 5, 2009, where three new mothers were chosen to receive surprise “new-mom makeovers”. The Rowley Family Birthing Center Nurses were a huge help in making the new moms comfortable during their transformations. Mary Dulcinia-Johnson of Port Jervis, Priscilla Reyes of Pine Bush and Maria Licata of Wurtsboro, received special pampering from expert hairstylists and make-up artists. Each new mom also received gorgeous new loungewear, all courtesy of Rachael Ray. Celebrity make-up artist and creator of Mally Beauty, Mally Roncal, spent the day at Orange Regional hosting the segment and making the new mothers look beautiful. To view this segment, go to http://www.rachaelrayshow.com/show/segments/view/maternity-makeovers/

Priscilla Reyes

Mary Dulcinia-Johnson

Maria Licata

Department Heads Tour New Hospital Site

Are You Joint Commission Ready? Joint Commission Readiness Is Everyone’s Responsibility. On October 22, Orange Regional department leaders enjoyed a tour of the new hospital. - 10 -

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November 2009

Holiday Decoration Rules

New Hospital Vendor Fair Gives Insight on New Technology

As we approach the holiday

The New Hospital Equipment Vendor Fair was held on October 8 at the Arden Hill Campus and October 9 at the Horton Campus. Exhibits featured some of the latest technology in operating room lighting and patient lifts from vendors such as Amico, Berchtold and Skytron.

season, all employees are reminded to adhere to our fire safety rules for decorating. Safety standards and requirements limit combustibles applied or attached to walls, doors and all exits. Doors, corridors, closet and equipment rooms must remain unobstructed and decorations in corridors must be flame retardant in order to provide a safe environment. Please assure that any decorations you wish to hang or use meet these requirements. For more information, call Safety Coordinator, Doris Ferraioli, at 342-7510.

L to R: Steris Representatives, Jim Thayer and Michael Sangiacomo, speak with Jones Lang LaSalle’s New Hospital Project Manager, Michael Kirschner, regarding surgical and sterilization equipment.

Employee Incident Reporting and Policy Update

The electronic reporting system requires utilization of a ‘work list’ for department follow up and supervisor/manager

Employee Incident Reporting is now live through the remote

investigations. If you have not been provided access to a

data entry/occurrence reporting system. To help with the

work list please contact Joanie Rollin, IT Analyst at 342-7627.

transition into electronic reporting for employee incidents,

In addition, the Employee Incident Reporting Policy has been

paper reports will still be accepted and the Workers’

revised to comply with the new Joint Commission Standards

Compensation Department will assist each department as

and has been placed on the intranet. For more information,

they move towards paperless reporting.

call Safety Coordinator, Doris Ferraioli, at 342-7510. - 11 -

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Auxiliary Vendor Sales

November 2009

MS Walk Raises Over $4K

December 2 - Horton Campus John and Kitty’s Silver Jewelry December 2 - Arden Hill Campus Bob Seigal Jewelry December 3 - Horton Campus Marty’s Novelties December 3 - Arden Hill Campus Sonia Sawhney Scarves and Purses December 4 - Horton Campus Webkinz December 8 - Pavilion Crystal Café Gifts by Cheryl December 9 - Horton Campus Save on Sweats December 9 - Arden Hill Campus John and Kitty’s Silver Jewelry December 10 - Horton Campus Gifts by Cheryl

Orange Regional’s culture of giving and our commitment to the community continued with more than 30 Orange Regional team members raising $4,607 for the 2009 MS Walk at Bear Mountain.

December 11 - Arden Hill Campus D and D Designs

Save the Date

December 11 - Horton Campus Jackets by Joanne December 14 - Horton Campus Glenda’s Bags December 14 - Pavilion Crystal Café D and D Designs December 15 - Horton Campus Simple Treasures December 15 - Horton Campus Christmas Cactus Giveaway December 16 - Horton Campus Silver Cottage Jewelry December 16 - Arden Hill Campus Gifts by Cheryl December 17 - Horton Campus Sonia Sawhney Scarves and Purses December 18 - Horton Campus Second Story Interiors Paintings & Art Work December 21 - Horton Campus Bob Seigal Jewelry December 22 - Horton Campus Koukoulis Novelties

The following free program is offered through Orange Regional’s community outreach efforts. If you know a patient, visitor, friend or family member who might benefit from the following program, please pass the information along.

Free Bariatric Seminar – Tuesday, December 1, 2009 6:00 p.m. Community Health Education Center 110 Crystal Run Road, Middletown

Join Janet Kovler, M.S., R.D., C.D.N., C.D.E., Orange Regional’s Bariatric Surgical Services Coordinator, for this information-filled seminar where obesity treatment options including non-surgical approaches and gastric bypass and Lap-Band surgery will be discussed by one of Orange Regional Medical Center’s skilled bariatric surgeons including Firas Hamdi, MD, Wayne Weiss, MD and Sergei Zhitnikov, MD. Immediately following the seminar, Orange Regional will offer a Bariatric Support Group for both pre- and post-op weight-loss surgical patients that is open to the general public. For more information, or to register for both the seminar and the support group, please call the Orange Regional Health Connection at 1-888-321-ORMC (6762).

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