EXPATRIATE SECURITY EXPATRIATE SECURITY ABROAD ABROAD The Ramifications of NOT Having a Traveler/Expatriate Security Support Program
Presented by: Edward L. Lee, II Managing Director, Sleeping Bear Risk Solutions Senior Manager, Office of Antiterrorism Assistance, Bureau of Diplomatic Security, U.S. Department of State (retired) © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD
Objectives of This Presentation To have a life-altering effect on how global companies look at international relocation and risk management For you to understand how important expatriate security is Why many global companies don’t take expatriate security seriously
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EXPATRIATE SECURITY ABROAD Before We Discuss The Ramifications of NOT Having a Comprehensive Expatriate Security Support Program (ESSP), let’s examine some cases that could have been prevented
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EXPATRIATE SECURITY ABROAD
Diana O’Brien Canadian model murdered in Shanghai Avoidable: Residential vulnerability, poor judgment in risking life over property
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EXPATRIATE SECURITY ABROAD Lois Anderson, 79 Zelda White, 52, wife of US diplomat U.S. missionaries Murdered in carjacking outside of Nairobi Avoidable: Failure to exit vehicle quickly
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EXPATRIATE SECURITY ABROAD Jurgen Phang (exec for German automaker), his wife Petra, daughter, Sandra, & son, Thorsten were murdered by four burglars in Nanjing, China Avoidable: Failure to have an intrusion alarm; guards on premises failed to intercept FOUR burglars © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD Michelle Palmer, British expat/executive of a publishing house, arrested/detained for having sex on a public beach in Dubai Fired from her job and now faces six years in prison
Avoidable: Poor judgment, lack of cultural sensitivity, resisted arrest while drunk © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD Marina Pisareva German media giant Bertelsmann exec (owner of Random House & RTL Broadcasting) Stabbed to death in her Moscow home, linked to her work
Avoidable: Victim was critical of Putin regime, ignorance of threat, residential vulnerability © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD
Graham Warren, British national Murdered in Watamu, Kenya Avoidable: Residential vulnerability, poor judgment © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD Frank Phel, Californian Drugged in Rome train station, mugged and killed by train Avoidable: Not being aware that criminals use date-rape drugs, being too trusting
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EXPATRIATE SECURITY ABROAD
Katherine Horton, British national Raped, beaten to death in Sumai, Thailand Avoidable: Victim was alone in isolated area and talking on a cell phone, did not hear assailants approaching from behind © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD
What did all of these victims have in common? Lack of training Lack of knowledge Ignorance of the threat
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EXPATRIATE SECURITY ABROAD
Global Crime: Predictable Reality
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EXPATRIATE SECURITY ABROAD Global Terrorism: The Unpredictable
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6 Reasons to Have an ESSP Legal liability (i.e., lawsuits) Adverse media coverage Unexpected financial claims Business continuity Diminished revenue Recruitment problems
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EXPATRIATE SECURITY ABROAD
Although many companies believe they have an effective ESSP, they may NOT be COMPREHENSIVE
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EXPATRIATE SECURITY ABROAD
Reasons NOT to Have an ESSP Not wanting to delay getting the assignee in place Not being aware of the threat abroad “Sugar-coating” the assignment so the the candidate will not turn it down
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EXPATRIATE SECURITY ABROAD
Reasons NOT to Have an ESSP Not being unaware of consequences “Sugar-coating” the security threat negates the need for a comprehensive ESSP and increases the employer’s liability
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EXPATRIATE SECURITY ABROAD Elements of a Comprehensive ESSP Written corporate policies/procedures Security Awareness Quiz (the results of which should be factored into the selection process, as well as being a predictor of pre-departure training) Comprehensive pre-departure security training International medical/evacuation support © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD Elements of a Comprehensive ESSP
Corporate crisis management plan On-site security audit (dependent on the threat) On-site response by a security advisor in the event of a security incident/crisis
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EXPATRIATE SECURITY ABROAD Approaches to Risk Ignorance Avoidance Transfer Reduction Risk Management Probability versus Possibility Vulnerability Criticality © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD
The depth of an ESSP will be geared to the threat and will dependent upon whether the assignee is being assigned to a developed or developing country. A company that assigns an employee to developing country without a comprehensive ESSP is taking extraordinary risks © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD
The Advantages of Being Honest & Fully Supporting Assignees They know what they’re getting into The right candidate is selected The assignee will be successful The assignee will be grateful for the employer’s honesty and support
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EXPATRIATE SECURITY ABROAD
Costa Rica Case Study
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EXPATRIATE SECURITY ABROAD
© 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD Positive Benefits: Comprehensive ESSP It delineates corporate policies relative to expatriate security Corporate policy states that noncompliance with ESSP policies can be a basis for assignment termination It lays the groundwork that all security services provided to expatriates are based on foreseeable threats © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD Positive Benefits: Comprehensive ESSP It provides a safe working environment,
both at home and at work, appropriate to the threat It provides a mechanism for expatriates to meet the appropriate embassy security representative and learn how other companies are handling local issues
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EXPATRIATE SECURITY ABROAD Positive Benefits: Comprehensive ESSP It establishes the infrastructure to prevent and/or report incidents to headquarters and meet with the company security representative after the expatriate has “settled in” to ensure they are well safeguarded
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EXPATRIATE SECURITY ABROAD Positive Benefits: Comprehensive ESSP By well-documenting the ESSP with best practices, the company will be significantly reducing its legal liability by taking reasonable steps to neutralize foreseeable events that could disrupt a successful expatriate assignment
WIN-WIN for everyone!! © 2008 Sleeping Bear Risk Solutions LLC ·
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EXPATRIATE SECURITY ABROAD
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