Executive Summary French Mission March 14-18, 2016 Paris and Strasbourg, France

Prepared for the Real America States of Montana, North Dakota, South Dakota, & Wyoming By: Susie Pratt, Global Marketing Manager, [email protected] 2232 Dell Range Blvd, Ste 112, Cheyenne, WY, USA 82009 Tel: (307) 637-4977 Ext 201 | Fax: (307) 634-8334 www.RMI-RealAmerica.com

Participants:

Marlee Iverson, Montana Office of Tourism Fred Walker, North Dakota Tourism Maureen Droz, South Dakota Department of Tourism James Scoon, Wyoming Office of Tourism Susie Pratt, Mathias Jung, RMI-US

2016 French Mission Summary:

The Real America Group traveled to Paris and Strasbourg, France, to promote visitation to four-state region. During the mission a combination of product meetings and sales staff trainings, were held, as well as, a dinner where 33 key operators, journalists, and airlines attended to network and learn more about the region. The region also attended a consumer event that was a result of a joint marketing effort with a key tour operator, where over 60 consumers interested in visiting the region attended. During the time spent in France, we met with 18 tour operators, where we trained a total of 43 sales staff members/product managers. The meetings varied in knowledge of our region from Amerigo, who is very educated in our region, to Macadam Spirit, which is a new company that just opened an America division. Throughout the sales mission the operators had a chance to learn first-hand about North Dakota product, as it was the first time North Dakota has had the opportunity to visit the market. Operator were also given updates on new product in the region and had the opportunity to ask specific questions about the region in relation to their current product offerings and client requests. On Tuesday night during the mission, key representatives from tour operator companies, airlines, car rental companies, and journalists were invited to a dinner to network, build relationships, and learn about the region. The event was of overwhelming success and attendance. A short visit was paid to Delphine Aubert, member of the Visit USA France Committee, during the mission to keep up relations with the committee and to increase visibility of the region in the French market. As a part of a joint marketing co-op, Maison des Etats Unis held a consumer event geared to a specific group of their best clients featuring the Real America. Maison expected 30 clients and 64 attended the event. The evening began with a video and presentation of the region garnering excitement from the group. A short quiz was held at the end of the presentation where participants received state branded items, during this challenge the group was highly competitive and animated. After the presentation the Real America region had the opportunity to meet and mingle with the clients and answer questions. The night resulted with a few bookings to the region the

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next day, and Maision now features our region on their homepage of their website. More results of this co-op will be forthcoming. The group then traveled to Strasbourg where we met with several operators, one being West Forever who does group motorcycle tours. Our meeting was perfect timing as they were having their annual product meeting the following week. We gave them ample information about the region to update their itineraries with. After returning to Paris, we met with Morgane from the Little Gypsy Blog who was very interested and excited about visiting our region and promoting our wide open spaces to her followers in her various social media channels. Respectfully submitted,

Susie Pratt, CMO/General Manager

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2016 French Mission Leads Company

Alamo - France American Airlines

Contact

Type

Olivier Thomas

Journalist

Antoinette Paoli

Journalist

Isabelle Gelée

Other

Aurore Sirjean

Other

Isabelle Proust

Airline

AMERIGO

Nathalie Delame

Tour Operator

New Western

Marc Bainaud

Journalist

Cheval D'Aventur

Christophe Leservoisier

Tour Operator

Aventuria

Aude Livet, Sarah Lang

Tour Operator

Backroads

Sophie CARVALHO, Delphine Bertheuil, Claude Blanc

Tour Operator

Camera One

Thomas Gernigon

Media

Caracteres d' Ameriques

Caroline Compain

Tour Operator

Ceetiz

Francois Bellot

Travel Agency

Compagnie des Etats Unis Compagnies du Monde

Virginie Gines

Tour Operator

Comptoir des Etats Unis

Isabelle Weber, Veronique Boisdenghien

Travel Agency

Delta Airlines

Béatrice DeRotalier

Airline

Destinations

Katia Martz

Tour Operator

Detente Saveur

Herve Moreau; Ghislaine Moreau

Journalist

EFH Group - Partir Aux Amériques

Barbara Livney

Tour Operator

Macadam Spirit

Marie Bander, Gregory Bailleul

Tour Operator

Golf'in

Claude Granveaud

Travel Agency

Guide Michelin

Philippe Orain

Publishing Company

Indigo Consuluting

Pierre-Eric Remoleux

Other

Jetset Voyages

Charles Julien, Valérie Heurtel

Tour Operator

La Case Depart

Eric Duloutre

Travel Agency

La MAISON Des Etats Unis

Maureen Lachant, David Chaumeil

Tour Operator

Le Cercle des Vacances

Romain Chéreau

Tour Operator

Little Big Roads

Arnaud Vérin

Other

LITTLE GYPSY BLOG

Trussardi Morgane

Blogger

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Marco and Vasco

Florence Cusset

Tour Operator

Monde Authentique

Nelly Gaulier

Tour Operator

Terres Escales

Thibault Loubatier

Tour Operator

Terres Lointaines

Anthony Enault

Tour Operator

TERRES VOYAGES

Frédérique Mazuir

Tour Operator

United Airlines France

Anthony Ouinas

Airline

Vacances Fabuleuses

Charlene Lambert

Tour Operator

Vacances Transat

Mr. Rémi Vénitien

Tour Operator

Visit USA Committee

Ms. Delphine Legros

Other - Marketing

Visiteurs

Loreline Branswyck

Tour Operator

Voyageurs Du Monde

Julie Morin

Tour Operator

Voyageurs du Monde

Julia Ravon

Tour Operator

West Forever

Fanny Lescene

Tour Operator

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2016 French Mission Notes Journalist

Olivier Thomas, Photographer 13 rue des Lilas 95320 Saint Leu La Foret France

Phone

Journalist

Antoinette Paoli 17, rue Aristide Briand Bayonne 64100 France

Postal Code

011-33-01 39 60 09 49 011-33-06 80 02 64 79 (mobile)

Phone

Fax

E-mail

Website

Postal Code

+33 6 25 73 29 86

Fax

[email protected]

E-mail

www.fedephoto.com

Website

Company Profile

[email protected] www.apresscommunication.com

Company Profile

FRMISS16: Olivier attened the VIP Dinner FRMISS14: Met Olivier at VIP Dinnner. He focuses mainly on politics these days but is interested in the McCain Company, the largest producer of frozen potatoes in the world. ID pls followup with any info you may have. FR09/13: We had a talk with Olivier Thomas who is launching a new Website dedicated to landscapes in the USA. http://www. divergence-images.com/olivier-thomas/portfolios/paysagesamericains-gci-194-40.html#40 Many photos were shot during the participations of Thomas at the Buffalo Round Up in SOUTH DAKOTA. Olivier is still thinking of participating to the celebration of the battle of WOUNDED KNEE with the First Nation people; I am following up with that. FR03/13: Olivier Thomas is Free Lance Photographer. I put him in contact with MAISONS DES ETATS UNIS so he can (maybe) set up an exposition about the Buffalo Round Up. FRMISS13: Olivier attended the VIP dinner in Paris. No specific plans to visit our region although he has a few ideas. He talked about how difficult it is for journalists to get support. FR01/13: I met with Olivier Thomas, Photographer, who is now launching a new web site to present and sell on line his photos: www.divergences-images.com. Olivier is interested for new subjects to be linked to the RMI Region. He is still working on the project in South Dakota. FR05/12: Olivier Thomas sent a video of photos he shot at the Buffalo Round Up in SD. These photos are just great. He wishes now to be able to sell these images as much as possible. FR12/11: Olivier is considering coming back to SD for his two projects: - The Buffalo Round Up, not as a photographer but for a film. Thomas is now trained to film on the top of his photographer’s skills. He is the best seller in Europe for the Buffalo Round; his articles were sold in France and all over the old continent: - A ride with the First Nation People in December’12 for a photography exposition and a book. His partner; Béatrice LeProux, is a writer. She is, on her hand, considering coming back as well to SD for another project that will drive her to several subjects: -The Mustangs, -Deadwood, the legend, -Sturgis (71 years old) We are also considering having Béatrice to come in WY to write articles about Ranches. FR11/11: I met with Olivier who is still following his two ideas that

FRMISS16: Attended the VIP dinner and is very interested in visiting the region and doing a project here. FR07/15: Met with Antoinette Paoli who is studying opportunity to work with Photographer Maurice Rebeix (www.mauricerebeix. com ) who already made several books about native American Indians in NORTH and SOUTH DAKOTA. Rebeix and Paoli have two projects; - A reportage for TOURISTICA MAG. This will be a 15 pages article. We are still working on details and potential dates. - A trip to take 10 to 15 clients to SOUTH DAKOTA and MONTANA for tourism and photography. This trip to include Little Big Horn Battlefield, Harney Peak, the Badlands, ect … FR05/15: We contacted Antoinette Paoli who is a free lance journalist based in the south west of FRANCE. Paoli is connected with several paper magazines as well as a local radio station. This region hosted a Sioux Chief at the end of May. We are working on possibility to realize articles (in four languages) for TOURISTICA INTERNATIONAL. Appointment was taken for the end of June with Antoinette. FR09/14: We met with Antoinette Paoli who is a journalist from the South West of FRANCE. She is specialized in trekking. Paoli is working for radios as well as TV programs preparing Tourism Documentaries. We spoke about the RMI Region and there is a strong interest for MONTANA.

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Other

Isabelle Gelée France

Other

Alamo - France Postal Code

Aurore Sirjean France

Phone

Phone

Fax

Fax

E-mail

E-mail

Website

Postal Code

Website

Company Profile

Company Profile

FRMISS16: Hospitality management specialist, Isabelle Gelée attended the VIP Dinner

FRMISS16: Attended the VIP Dinner FR09/10: Aurore SIRJEAN, ALAMO Representative for FRANCE is telling us an interesting information; the major US Destinations are decreasing a little when the “ second Trip to the US” ones are getting more bookings FR12/05: I am creating a good relation with the lady who is Miss Alamo in France. Aurore SIRJEAN is in charge of the French Market since 1 year. She is very open to collaborate with your French Office for future projects. I will follow up.

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Airline

Tour Operator

American Airlines

AMERIGO

Olga Jacobs, Isabelle Proust, Frederique Lavie 51 rue St. Georges 75009 Paris Postal Code France Phone

Ms. Nathalie Delame, Amelie Rivoal 12 rue de Villevert 60300 SENLIS Postal Code 60300 France

+33 1 41 18 20 20

Phone

Fax

E-mail

+333 44 53 04 58

Fax

[email protected] [email protected]

E-mail

Website

Website

Company Profile

[email protected] www.amerigo.fr

Company Profile

AMERIGO is a French Tour Operator specilizing in tailor made trips. We work BtoB with Travel Agencies all over France. Our FIT Department is specialized in USA and Canada customizing "a la carte" itineraries

FRMISS16: Isabelle Proust attended the VIP dinner and provided place settings with AA swag. FR02/15: In FRANCE, they changed the staff when Stéphanie Bouchara left to join French Airline Company XL AIRWAYS. FR01/15: Met Stéphanie Bouchara left AMERICAN AIRLINES to become the Director of Sales at XL AIRWAYS. The French Company is flying to SAN FRANCISCO. They are thinking of opening flights to LOS ANGELES. FR01/14: Stéphanie Bouchara, Former Sales Manager for AMERICAN AIRLINES, left this company to join another airline XL AIRWAYS. FR07/13: Stéphanie Bouchara, Director Sales for AMERICAN AIRLINES just resigned from her position. She is taking a few weeks off before coming back in the airlines world. We’ll let you know as soon as she announces her come back. FR02/12: We met with Stéphanie Bouchara and Marina Pradeilles at our Office. They have a new General Manager; Olga JACOBS is replacing Jacques Alonzo. American Airlines is joining Iberia and British Airlines. They are more and more interested in participating in actions with your French Office. FR02/11: Stéphanie Bouchara is very busy with “merging” with British Airways but she will send her colleague Marina to the VIP Dinner. FR03/10: We contacted Stéphanie Bouchara, Marketing Director as they fly to our Region. AMERICAN AIRLINES is interested in co-op actions to develop their flights. We are following up with them. FR04/09: Keeping network with the airlines, I met Jacques Alonzo who is the General Manager. This company is not the easiest one for our Region but Jacques is happy to be aware of any co-op opportunities for the future.

FRMISS16: Met with Nathalie and trained 8 of her staff members. The group was very engaged and interested in the region. Would like the 4-state video to use. FR11/15: Nathalie is completely rethinking her productions, web site. We are providing her assistance with new images and advices to expand the RMI Region. PW15: Mostly does fly/drives and tailor-made with Yellowstone and Mount Rushmore. They are starting to get more interest in MT and ND. Send what's new sheets and info on powwows and rodeos, with images and events. RU15: Amelie Rivoal attended RU15 and SD North Eastern post fam FR02/15: Nathalie Delame, Product manager at AMERIGO, hired 3 new Sales Persons because the US are becoming more and more successful. She is sending someone to the Round Up. FR07/14: We provided assistance to Nathalie Delame who is preparing a full package for a group of clients who will travel for 74 days in the RMI Region. AMERIGO is having a significant success sending clients to our Region. We also provided help to Jean Eustache, CEO of the Company, who is spending his personal vacation in WYOMING and SOUTH DAKOTA. A verifier. PW13: Met with Nathalie. They have been in business for 10 years now. FIT product is a new division. They work mostly with travel agencies. She has been to WY and SD. She is not familiar with GNP so Debbie Piccard joined the meeting and reviewed attractions and lodging in that area with her. Debbie pls send Nathalie a list of properties, GPI information and Tipi Village info. FRMISS13: Nathalie had to cancel our appointment due to bad weather; she was unable to travel to her office in Paris. FR10/12: I met Nathalie Delame who was formerly the Product Manager at VOYAGEURS DU MONDE. Delame is now in charge of the production for AMERIGO. This tour operator based outside of Paris is creating full new brochure about the USA. An update about the RMI Region was made to Nathalie who already knows our 4 States. Your French Rep will follow up with her to develop production in their new brochure.

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Journalist

Tour Operator

Amerique Magazine

Atalante / Cheval D'Aventure (equestrian tours)

Marc Bainaud Route de la Roche Davy La Roussonière 72300 Precigne France Phone

Laure Marandet, Product Manager, Christophe Leservoisier, PR 2, rue Vaubecour Lyon 69002 Postal Code France

Postal Code

011-33(0)243 95 0472 011-33(0)689 66 9407(cell)

Phone

Fax

E-mail

Website

Fax

[email protected]

E-mail

www.amerique-magazine.com

Website

Company Profile

+33 4 82 53 99 37 011-334 7253 2481 [email protected] [email protected] [email protected] www.cheval-daventure.com

Company Profile

We are a tour operating company specialized in horse back trips. We offer riding trails, pack trips, clinics and ranch stays, cattle drives and other general tourism trips all over the world

FRMISS16: Attended the VIP Dinner FR01/16: Is the Editor in Chief of NEWESTERN; this magazine has very motivated readers who all fans of western art of life. Bainaud is studying the opportunity to come in our region to set up series of articles. We are currently working on that and I’ll be back later with more details. FR06/15: I Contacted Marc Bainaud, NEW WESTERN MAGAZINE, who published a great article about life in ranches. Many of the ranches that are mentioned in the article are from the RMI Region. Marc is also suggesting us to attend to the EQUIBLUES Festival that will take place for the 20th year this summer. FR11/14: I spoke with Marc Bainaud, Editor in Chief for NEW WESTERN Magazine. Obviously, this paper magazine is dedicated to … western way of life lovers. This month; Bainaud published 2 articles that concerns our Region; One about the DENVER STOCK SHOW to take place in January. And another one about the KARA RANCH in WYOMING. We are talking with Marc about more articles dedicated to the RMI Region as the Editor in Chief is looking forward to changing the angle of the publication to become more orientated to tourism and real ranch activities so the readers will dream more about western way of life. FR08/14: I spoke with Marc Bainaud, Editor in chief of NEWESTERN MAGAZINE, who just published a beautiful article about SOUTH DAKOTA. We are mentioning potential new article about NORTH DAKOTA. I’ll follow up and let you know. FR07/12: Marc BAINAUD, Editor in Chief for NEWESTERN MAGAZINE, is reporting good feed back on the article that was published about WYOMING. We are now considering a new article to be fully dedicated about IDAHO. He may have to come to explore this State. Your French Representative is working on this project. FR04/12: Marc Bainaud, Editor in Chief at NEWestern, is changing his magazine. This will be much more dedicated to tourism in the USA with the angle of course of Western Destinations. WY will be the first State to be highlighted on this first new editorial line. We are helping Marc with advices, images and other assistance to help him as much as possible to get the best of the Forever West State! NL03/11: Opened newsletter FR12/10: Marc BAINAUD is confirming the info sent last report; a

FRMISS16: Had a lunch meeting with Christophe who puts together horseback riding trips. He noted that selling the region as states does not work because the people that travel to the US want experience and don't know or care about state borders, its all about the experience. Christophe tries to add 5-7 ranches every year. FR01/16: Elise is the new Product Manager at CHEVAL D’AVENTURE. I Provided her photos for the catalogue and advices. I talked with her boss about how to expand stays in ranches to more touristic activities so clients can stay longer in our region. Elise will work on new production with me. FR11/15: Laure Marandet left the company to live in CANADA. Christophe Leservoisier hired a new Product Manager; Elise Cortier. We spoke about potential development of production to include not only the ranches activities but also, in addition, typical tourism activities so the tour operator can offer extension of stays to clients. A meeting is decided for early 2016 with Elise so I can train her about the RMI Region I met with Christophe Leservoisier at the SALON du CHEVAL in PARIS. Leservoisier is planning to send Elise Cortier to the RMI Region for a customized Fam Trip so she can discover our region and check out new ranches and activities. I suggested participation of Elise at the Round Up which looked like a good idea. To follow. The CHEVAL D’AVENTURE booth at the SALON du CHEVAL was hosting several destinations including … COLORADO. I think this would be great to have our RMI States on this booth more than COLORADO ! Leservoisier is preparing the EQUITA-LYON for 2016; he is offering us to be part of his booth; detailed proposal to be sent in January. We are also working on a very special product to be named “Outlaws and Sheriffs”. Leservoisier asked me to find the perfect area to set up this special product. I’ll work on this project and will tell you more next month. FR07/15: Visited with Christophe to set up planning dedicated to SOUTH and NORTH DAKOTA. Leservoisier is looking for ranches and general tourism activities. He is also proposing to RMI FRANCE to be part of their booth to be held at the SALON DU CHEVAL and EQUITA-LYON. We presented suggestions for Marketing Funds to be part of these 2 shows. FR06/15: CHEVAL D’AVENTURE is betting on the RMI Region. Laure Marandet came at the Round Up to create new products.

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Tour Operator

Tour Operator

Aventuria

Backroads

Aude Livet, Sarah Lang 13A bd President Wilson 670000 Strasbourg France

Sophie Carvalho, Delphine Bertheuil, Claude Blanc- CEO 14 Place Denfert-Rochereau 75014 Paris Postal Code France

Postal Code

Phone

Phone

011-331 4322 6565

Fax

Fax

011-33-1-4320 0488

E-mail

[email protected] [email protected]

E-mail

Website

Website

Company Profile

[email protected] [email protected] [email protected] www.backroads.fr

Company Profile

Specialized operator, offer fly drives, motorcoach. Very familiar with our region.

FRMISS16: Met with Aude and Sarah and did a training on the region. They currently feature Yellowstone and Jackson in itineraries, but can sell any product/area but just need more information to sell those itineraries. They report excellent sales to the RMI Region. Most of the clients are repeaters.

FRMISS16: Met with Delphine and 4 staff members and did a training. Sophie and Claude attending the VIP Dinner. FR12/15: Annick Pierre, General Manager for BACKROADS is retiring. She is leaving the company this month of January 2016. We are currently waiting to hear the name of the new Manager with an idea in mind… FR05/15: I had a conversation with Jacques Klein, Owner and General Manager for BACKROADS. Klein is working on rewamping completely their web site; we provided photos and links to optimize the RMI Region on this new catalogue. Klein is telling us they send around 350 pax to the RMI Region every year. And this number is increasing every year. FR12/14: We contacted Annick Pierre, General Manager at BACKROADS, to speak about the Round Up. She is interested in the opportunity. And Annick is telling us the RMI Region is receiving increasing amount of requests and bookings. BACKROADS just hired a new sales lady. FRMISS14: States trained 5 people and presented what's new. Business to our region going well. RMI-France pls followup if anything additional is needed. FR05/13: Annick Pierre, General Manager for BACKROADS, is reporting excellent bookings for the RMI Region this season. This little Tour Operating Company is very successful on the French Market. They have returning customers who are mainly families. RU13: Nadège Peccavet attended FR01/13: Sophie Carvalho is reporting a very good business even with the huge construction process that is right beside their Travel Agency. This company has mostly repeaters who are trusting them. Clients come back every year to prepare their new vacation plan. The Tour Operator is sending someone to the Round Up with Pre and Post Fams. FR08/12: Annick Pierre, Manager at Backroads, is reporting a significant increase of business for the Real America Region. Backroads changed their sales staff recently. Your French Rep gave a presentation and Marine (one of the new Sales) will come to the Mega Fam. For information, this company is facing major construction program near by their door, which could impact negatively their sales. However, they have a very loyal clientele who is buying their vacations at this tour operator every year. MegaFam12: Ms. Marine Barrault, Denver pre FR07/12: I attended to BACKROADS in order to make a presentation to the new sales persons that just arrived. Many

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Media

Tour Operator

BO TRAVAIL Cie / Camera One

Caracteres d' Ameriques

François Fevre, Sophie Jovillard; Thomas Gernigon 30, rue d'Armallé 75017 Paris Postal Code France Phone

Ms. Caroline Compain, Ms. Gwenael Gapihan 10 rue Gaétan Rondeau 44201 NANTES Cedex 2 Postal Code France

011-336 16 77 25 15

Fax

E-mail

[email protected]

Website

Phone

011-33(0)240-20 4846

Fax

011-33(0)240 08 0259

E-mail

[email protected]

Website

Company Profile

www.caracteres-ameriques.com

Company Profile

Francois Fevre is General Mangage of Camera One

FRMISS16: Thomas Gernigon attended the VIP Dinner FR11/15: As announced in the October Report; I met François to set up dates for the details of the filming in MONTANA and WYOMING to be organized from May 8th to May 18th 2016. This shooting will provide a 52 minutes documentary about life in the wild west. This reportage will be very much orientated to ranches and wide-open spaces as this will be aired on EQUIDIA. I’ll get the questionnaire and send it to you. FR07/15: We are working with Fevre on the preparation of a film to be shot in WYOMING and MONTANA. This is currently difficult to find dates that allow everyone to be at the same time on the spot. But we are working on the details. Dates TBA soon. FR02/13: Francois Fevre left the Producing Company BO TRAVAIL to start another challenge. He created another Producing Company with partner Michel Seydoux. We will follow up with Fevre who confirms interest for our Region. FR10/12: I had a talk with Olivier Lacaze, Editor in Chief at BO TRAVAIL,who confirms the filming in Yellowstone and Wyoming went extremely well. The TV Network that will air this film looked at it and they are thrilled with the quality of the images. I also recalled to BO TRAVAIL they have to send us the invoice. They will provide us with the DVD as soon as possible. FR09/11: At this date, the filming crew is currently working in our region. I spent long moments with talks and emails with Lou and her boss to check with them all the details. Obviously, this company has their own way of preparing their reportage that looks disorganized to us but, the good news is they always produce magnificent reportage that are seen by millions of viewers. Fam Tour had possible stays in Jackson, Thermopolis, Dubois, Sheridian, Cody, Greybull, and visited Yellowstone, Bitterrood Ranche, Wyoming Dinosaur Center FR06/12: I had a meeting with Lou at BO TRAVAIL in order to work on a new project for ECHAPPEES BELLES. They plan to come in WYOMING in Sept (19 to 29) with two teams; - Plateau will be 4 PAX (19 to 27); - Sujet will be 2 PAX (19 to 29) FR12/11: Bo Travail is preparing 2 new projects in Chicago. One for Echappees Belles and the other one with Gérard Klein for L’Amerique Dans Tous Ses Etats. We are helping this Production Company with ideas and advices. We are also following up with our request for DVDs that should arrive soon. FR11/11: I had lunch with François. BO TRAVAIL have done

FRMISS16: Had to cancel meeting FR02/15: Caroline Compain, Product Manager at CARACTERES D’AMERIQUE, is realizing great groups to the USA. RMI is at the top of bookings She made around 100 pax in 2014 for the RMI Region. Last Round Up was in 2006. She is ready to come back in 2016 ! FR02/14: Caroline Compain, Product Manager at CARACTERES D’AMERIQUE, is leaving for a few months, as she is pregnant. Jimmy Gomez is replacing her temporally. FR12/11: Caroline Compain is interested in developing ranches. We gave an overview of the many possibilities offered by our region. She is telling us there are more requests for groups. FRMISS11: Met with Caroline. She attended Roundup '06 and SD post fam. Now after a couple of years of hard work getting the word out about our region, she has clients booking our region. She finds clients are less loyal now and will switch operators. Agencies are asking for tour operators to pay to work with them and to be in their brochures. She is working with Gary but has some trouble having her emails rejected. She was given his correct email address. She does have some longer tours now up to 3 weeks long. States presented overviews and what's new. She was invited to Megafam and Roundup 2012 but is very busy these times of the year. RMI-France: pls send more NatGeo Yellowstone maps and Chicago information. FR04/09: Caroline Compain, Caracteres d' Amerique, called your French Office to get assistance for a group that needs a French speaking guide. FR03/09: The Roundup that was held in Boise, ID was a success! A delegation of 9 French participants guided by your French Office attended to the event. One of these was Gwenael Gapihan - Caracteres d' Amerique. Your French Office got the Airline tickets for Free for the entire delegation; many thanks to Air France and Alaska! Each of the participants had a customized guide book prepared with Little Big Road publishing company. As I write this report, 4 of the French are still participating in the Post Fam kindly prepared and hosted by MT RU09: Ms. Gwenael Gapihan FR01/09: Sydney Roturier, General Manager for Caracteres d' Amerique is announcing an increase of requests, therefore sales to the North East of America and NEW HAMPSHIRE! He is sending someone to the Round Up FR09/08: I spoke with Caroline Compain who is the product

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Travel Agency

Tour Operator

Ceetiz

Compagnie des Etats Unis Compagnies du Monde

Francois Bellot, Sr product mgr 28, rue de Laborde Paris Postal Code 70888 France Phone

David Leguide, CEO, 45, rue de Courcelles Paris 75008 France

33 638 329 381

Phone

Fax

E-mail

Website

Fax

[email protected]

E-mail

www.ceetiz.com

Website

Company Profile

Postal Code

+331 55 35 05 05 011-33(0)155-353-347 011 33 1 55 35 33 42 011-33-0-155-353-359 [email protected] [email protected] [email protected] www.compagniesdumonde.com

Company Profile

In early 2012 this company was sold to a Swiss group, but interest in product from our region remains high. Work with RMHTours.

FRMISS16: Fraincois Bellot attended the VIP Dinner WTM14: French OTA looking for new activities and places to see in the US. RMI-France pls follow up.

FRMISS16: Virginie Ginès attended the VIP Dinner FR03/15: We provided photos about the four States of the RMI Region to Nora Gherras, Product Manager at COMPAGNIES DU MONDE, who is currently working on web and paper catalogues. Nora participated to the Mahana Show in LYON. She is confirming 60 bookings that take place in the RMI Region. Some of these bookings include in their itinerary the neighbor States of UTAH and OREGON. FR01/15: We attended an event that was held at COMPAGNIES DU MONDE to celebrate their new office. In 2014, this company changed s offices twice starting with one close to the Eiffel Tower where they realized they were not able to receive properly their clients. So they moved to another location downtown PARIS. The new office is good looking and ready to sell the Rockies. FR11/14: COMPAGNIE DU MONDE moved to their new office that will contribute to a better welcome for their clients. FR10/14: Nora Gherras, Product Manager at COMPANGNIE DES ETATS UNIS, is coming to your French Office to check the status of proposition that was made for a Co-Op Marketing through a magazine completely dedicated to the RMI Region. 4000 issues of this magazine would be sent to their database of upscale clients. The RMI Region is very successful at COMPAGNIE DES ETATS UNIS; Nora is interested in doing more to generate more visitors to the 4 States and the 3 Gateways Cities of the ROCKY MOUNTAIN INT. Region. PW14: Met with David. He handles the financial side of the company. He explained that 6-8 months ago they "restarted" the marketing side of the business and have an increase in capital resources this year. The business is very competitive in France and has become more difficult to make a profit. They have very dedicated clients. He really appreciates our region hosting his team (they visited in Sept) because it gives them real experience which helps them to sell. Also discussed his trip to YNP 2 yrs ago with his family. We discussed other possible routing through our region in connection with YNP, also routes including GNP and Boise. Also discussed their proposal for Summit involving the Magazine. They print 5,000 of these for their clients. There is no limit on the number of ads to include but they prefer not to have so many that it detracts from the images of the region. Prefer fewer ads but with higher level partners. RMI-France will followup with him after Summit.

French Mission 2016

12

Travel Agency

Airline

Comptoir des Etats Unis

Delta Airlines

Isabelle Weber, 6 rue Saint-Victor 75005 Paris France Phone

Fax

E-mail

Website

Béatrice DeRotalier,

31-33 rue de Mogado 75009 Paris France

Postal Code

011-33(0)153 1021 70 011-33(0)153 10 4774 011 33 1 53 10 47 94 011-33-153 1047 71

Phone

Fax

[email protected] (blocked cc), [email protected] [email protected] www.comptoir.fr

E-mail

Website

Company Profile

They sell fly drive and tailor made product in our region. Work with RMHTours.

FRMISS16: Met with Isabelle Weber and Veronique Boisdenghuin. Their customers interested in the region are repeat customers who are looking for something authentic, their bookings and average spend are going up. Clients are looking for authentic activities (veggie picking) They are also looking for unique properties and quirky things to do. Need for co op to encourage bloggers to come and make reportage. Have clients interested in the solar eclipse and would like images from the region. Isabelle attended the VIP Dinner FR12/14: We met with Isabelle Weber who is working on the new web site for COMPTOIR. She needs photos for the JACKSON HOLE area. We provided links and photos. Business to the RMI Region was excellent in 2014. Isabelle is informing us that 2015 is already receiving increasing requests. FR10/14: Isabelle Weber, Director of Production at COMPTOIR, is confirming this trend. Weber is potentially interested in sending some of her Sales Staff in the RMI Region for customized Fam Trips for COMPTOIR. FRMISS14: Met with Isabelle and Veronique. States presented what's new. Summer is 2/3 sold already so this is better than 2013. 2013 was good but not great for them. They feel people want to travel this year and it's not in the middle of a crisis like last year was. Requested to know about ranches that will welcome French families. Visited a SD ranch last year and even thought the ranch knew in advance they were coming, they were not welcomed. States pls recommend a few select ranches for 2-3 night stays. They need more knowledge about what there is to do between GNP and YNP and Seattle. Marlee will provide itineraries for traveling between these areas on both east and west side of GNP. They welcome ideas for families and people who want interesting activities, to see small towns in our region. Mentioned Triple Creek and Rockin Z ranches. They have a blog so are looking for French speaking people who want to communicate their experiences or provide photos. Hervé pls followup to see that requested info is provided. Discussed the direct flight to SLC but the fact that Alamo and Avis have no cars available. Discussed Cody as possible alternative arrival spot - James will followup on rental cars available at this location. FRMISS13: Met Isabelle and Veronique for lunch. All going extremely well for our region. They want to develop winter

Postal Code

011 331-53-934-62 011 331 45 63 38 45 [email protected] [email protected] www.delta.com

Company Profile

FRMISS16: Béatrice attended the VIP Dinner FR06/15: We met Béatrice de Rotalier, DELTA AIR LINES in

FRANCE, who is very happy about the flights that are arriving in the RMI Region as well as the PARIS-SALT LAKE direct flight that is packed of French tourists. This flight was originally launched to be seasonal. It is now operating all year round. FR11/14: We also met with Béatrice De Rotalier, General Manager at DELTA AIR LINES who told us DELTA is launching a new flight between AMSTERDAM and SALT LAKE CITY.

FR03/12: I met Béatrice. Delta is not able to provide all the Welcome fares we need for the Round Up so your French Office had to find another solution. FR11/10: I also contacted Béatrice De ROTALIER who is the FRANCE Manager for DELTA AIR LINES. Béatrice is giving your French Office a great deal for all the participants who will attend to the Round Up. We had also an idea; have the participants fly through St PaulMinneapolis, spend the day visiting and enjoying to fly to Rapid City later in the evening. This is a done deal and we are now finalizing the details. FR07/10: Martine SOL is Béatrice DE ROTALIER’s assistant at Delta’s office in Paris. Martine has planned her summer vacation in Wyoming with Yellowstone. She will take the direct CDG-SLC flight. We provided useful information on what to see and do. We’re happy to help DELTA France staff experience our Region, as they’re an important partner of ours and play a significant role in the promotion of the CDG-SLC direct service therefore help us

French Mission 2016

13

Tour Operator

Journalist

Destinations

Detente Saveur

Ms. Katia Martz Chateau de Pourtales 161, rue Melanie F-67000 Strasbourg France

Herve Moreau; Ghislaine Moreau Postal Code France Postal Code

Phone

011 33 388607070

Phone

Fax

011 33 388619332

Fax

E-mail

[email protected]

E-mail

Website

www.destinations-fr.com

Website

Company Profile

Company Profile

FRMISS16:Did a training with Katia, she is the only one handling the USA right now, there used to be three of them in that department. She has no time to come on famtrips. Presentation and video provided. PW09: Met with Katia Mart, Outgoing USA Manager. She has heard about North Dakota because of the RMI connection in France. She stopped by to get some information and to talk briefly about what ND has to offer. They specialize in group tours and incentive travel. She took a full packet of info. No follow up required at this time.

FRMISS16: Herve and Ghislaine attended the VIP Dinner

French Mission 2016

14

Tour Operator

Tour Operator

EFH Group - Partir Aux Amériques

Evasion Spirit

Barbara Livney, area manager USA, Canada, Bahamas; Erez 94 Rue Lafayette Paris Postal Code 75010 France Phone

Fax

E-mail

Website

+331 75 00 15 26 33 0175 00152

Marie Bander- General Manager 34 Avenue de l'Observatoire 100 Avenue Denfert-Rochereau 75014 Paris Postal Code France Phone

33 0175 442073

Fax

[email protected] [email protected] www.partirauxameriques.com

E-mail

Website

Company Profile

Extremely active in online promotion & social media (FB). Sophisticated website app tracks what has been viewed, enabling followup contact with potential travelers. Barbara was formerly with Thomas Cook and very familiar with our region. No product in TRIP Rpts yet although they do have product in our region (WY, SD).

FRMISS16: Met with Barbara, the company sends out newsletters a couple times a week and think its a great tool. They also like to do FB posts with photos and interesting or quirky information. She is interested in getting more photos from the region, fun facts, and press releases. She was unable to attend the VIP dinner due to her father's illness. FR04/14: Jacques Dubarry – PARTIR AUX AMERIQUES was also participating in Roundup until his boss put a last minute embargo on his trip because of a business concern that needed Jacques at the office. PARTIR AUX AMERIQUES is a good partner of the RMI Region; they participated with your French Office last month of March at the SALON RANDO NATURE in Paris. So their interest in the RMI Region is strong. FRMISS14: Met with Barbara and discussed what's new in each state. RMI-France pls send electronic version of French MT guide to Barbara - she likes this a lot because it costs a lot to ship paper guides to clients. Barbara requested video (or send a link to video) from each state to show on You Tube on their website - needs short videos, 3 minutes is longest they can use. They call their video section "Faux pas Reve" which means something similar to don't dream. They do a lot of advertising on Facebook and have over 11,000 friends and can post about our region. They have a couple tours in our region: a fly drive starting DEN and ending SLC which includes Deadwood, Sheridan, Cody, YNP and Jackson. Another DEN tour includes WY. They use RMHTours for fly drives and Go West for escorted tours. FR02/14: Barbara Livney, Product Manager at PARTIR AUX AMERIQUES, is confirming participation of her company at the Show RANDO – NATURE. They will be with your French Representative on the booth during the entire Show providing ways to potential travelers to attend to our Region. FR06/13: We met with Erez Bousso, the CEO of Partir Aux Ameriques, and Barbara Livney, Product Manager. This company has 2 offices; 1 in TEL AVIV and 1 in PARIS. Bousso is interested in developing co-marketing actions with your French Office. As a matter of fact, Partir Aux Ameriques paid for Matthieu Pelloli’s airline tickets to come to South Dakota. FR05/13: Partir Aux Ameriques is planning to become one of the big actors of the French Tourism Industry. They are ready to produce and work with you French Office on selected Press Fams. I called Barbara Livney to propose a partnership for the Press Project with Le Parisien: Partir Aux Ameriques will pay for

marie#evasionspirit.com [email protected] macadamspirit.com

Company Profile

FRMISS16: This is a newer company we introduced the region to. They have 8 different segments of the company with one of them being America. We trained 5 people on the region. It is planned to come back there to develop products with Gregory.

French Mission 2016

15

Travel Agency

Publishing Company

Golf'in

Guide Michelin

Philippe Heuze, Claude Granveaud 2090, Route des MILLES 13510 Eguilles Postal Code France Phone

Philippe Orain France

011-33-0442907118

Phone

Fax

011=33=0442514176

Fax

E-mail

[email protected]

E-mail

Website

Postal Code

www.golfin-france.com

Website

Company Profile

Company Profile

FRMISS16: Claude Granveaud Vallat attended the VIP dinner FR12/11: Philippe Heuze is the General Manager for Golf’in. This company is publishing a magazine that is distributed in all and every golf clubs in France on the top of being sent to subscribers. 20,000 Circulation. Claude Granveaud, former Editor in Chief at GOLF MAG is writing for the magazine. They recently published an article about IDAHO following the Press Trip we did a few years ago. Heuze is also the CEO of a Tour Operating that sends groups of wealthy clients who are ready to travel the world for magic golf courses… no doubt that your French Representative will “whip and spur” to get these guys in our Region! FR09/06: I called Philippe Heuze who organizes Golf competitions all around the world: Golfin-france.com, might be interested in organizing events in our real America Region. I’ll follow up

FRMISS16: Phillippe attended the VIP Dinner. The Michelin Guides are a series of annual guide books published by the French company Michelin for more than a century. The red books are for restaurants, but have recently started publishing green versions that are for attractions.

French Mission 2016

16

Other

Tour Operator

Indigo Consuluting

Jetset Voyages/Equinoxiales

Pierre-Eric Remoleux 10 rue Pergolese Paris France

Charles Julien, Valérie Heurtel, Jérôme Thomman, Laetitia 41/45 rue Galilee 75116 Paris Postal Code France

Postal Code 75116

Phone

Phone

011-331-53-671-310, 011-331-53-671-311

Fax

Fax

011+331-53-671-329

E-mail

Website

[email protected]

[email protected] [email protected] [email protected] www.jetset-voyages.fr Website www.equinoxiales.fr Company Profile E-mail

www.indigofrance.com

Company Profile

Proactive and very knowledgeable about our region. Fly drives, motorcoach and packages in our region.

FRMISS16: Pierre attended the VIP dinner. Pierre and Duxin Com have partnered together for reporting and data purposes.

FRMISS16: Met with Charles asked for updates on what is new and is looking for new itineraries, Native American culture, and motorcycle tours. Jetset works with travel agencies, as well as, online consumer bookings. There are more requests to meet the Natives but it is complicated. Charles and Valerie attended the VIP dinner. FR01/16: We are working on the Roadshow Project. The Date for Aix EN PROVENCE is now set up (idem for the Nantes Seminar). This will be 10 to 15 participants to each city. Charles Julien is also interested in participating to the Round Up in May. FR12/15: I met with Charles Julien to inform this tour operating company we are committing in 2 cities for the Road Show. Julien will be back to me with proposition for details to be discussed. FR11/15: I spoke with Charles to set up appointment in order to prepare the Road Show. Charles is traveling this month of November but we will meet in December. MF15: Fanny Pousson attended ND/SD Mega Fam FR07/15: Is reporting good business to the RMI Region this year. She is sending Fanny Pousson to the MegaFam. She is trying to get numbers of pax sent to the RMI Region but this is very complicated for them to track these numbers. JETSET is also interested in working with RMI FRANCE on road shows to visit, in 3 cities, the travel agents for trainings. Proposal was sent . FR02/15: Charles Julien, Product Manager at JETSET, is reporting an excellent season for RMI. Numbers were asked; he will check on his side and come back to us when possible. We also worked with Charles and Valérie Heurtel on potential co-op marketing actions for the coming year. The project would drive us to 3 cities (AIX EN PROVENCE, GRENOBLE and NANTES) to meet with travel agencies that belong to the network. JETSET has a network of around 2000 travel agencies. FR01/15: Charles Julien, Product Manager at JETSET, just created a new product to include WYOMING and SOUTH DAKOTA. Charles is telling us the RMI Region is picking up very well this early 2015. FR10/14: Charles Julien, Product Manager at JETSET, is reporting a good business to the RMI Region. JETSET changed their way of booking with their network of travel agencies. There is no more phone calls. Everything is now going through emails. Everyone here had a doubt for the success of this new protocol… But this works and JETSET is reporting good bookings. FR05/14: Thibault Loubatier, former JETSET Product Manager

French Mission 2016

17

Travel Agency

Tour Operator

La Case Depart Eric Duloutre, Product Manager, Sebastien 66 boulevard de Strasbourg 75010 Paris France

Postal Code

La Maison Des Etats Unis Maureen Lachant, David Chaumeil, Mr. Luiz Ferreira, Mr. Bertrand 3 rue Cassette 75006 Paris Postal Code 75006 France

Phone

011-33-1-42059899

Phone

Fax

011-33-1-46-070659

Fax

E-mail

[email protected]

Website

011-33-015-363-1340 011-33-153-63 1343(Raphäel) 011-33-014-284-2328

[email protected] [email protected] [email protected] www.maisondesetatsunis.com Website www.maisondesameriqueslatines.com Company Profile E-mail

www.lacasedepart.fr

Company Profile

A Travel agent and tour operator, established since 1982. Developing fly drive product in our region.

Still print a catalog. Product also on website. Most clients request customized itineraries. Work with RMHTours.

FRMISS16: Eric attended the VIP Dinner FR02/15: Eric Duloutre, Product Manager at LA CASE DEPART, is highly interested in production to the RMI Region. The company is currently facing some staff concerns. This is why Eric is not able to come to the Round Up. He will not attend to Pow Wow either. He needs to be helped with production. So we decided a meeting will be organized as soon as Eric is available. FR01/15: LA CASE DEPART is having a new start. This company wants to re think their production to the USA. Eric Duloutre is the Product Manager in charge. We are talking with him to help for future products to be published. PW14: Met with Eric and Sebastien. They explained this company was established since 1982 and company has attended IPW for many years but this is Eric's first time; he's looking for product in our region. They do mostly fly drives in the West US for families and a few special events for groups. He is interested in Native American product in our region and ranches that offer 2-3 nt stays or 1 nt stays. Lodging should be 2 -3 star level, hotels and B&B's. Are developing a tour from Seattle to our region; we discussed routing and attractions involving ID, MT, GNP and YNP. He knows YNP and GNP because they offer Canada tours with Banff, Jasper, Calgary. Discussed tie - ins to ID/Coeur d'Alene and MT/GNP area with these tours. Also discussed Black Hills attractions because he was not familiar with them. Discussed tour designed for clients coming this summer which visits, DEN, Cheyenne, Keystone, Sheridan, Cody, YNP Jackson, SLC departure. Discussed YNP road closures. RMI-France pls send his maps and guides for our region, and followup with info on hotels, ranches and other routes he can propose to his clients. FR02/14: I met with Eric Duloutre who is the new Product Manager for a Company that was well known on the French Market. This Company lost market shares for several years. Now they are re-launching the Production to the USA. Eric wanted to attend to the Round Up but can’t make it this year. We are following up with him to help producing in the RMI Region. PW09: Met with Mr. Franck Berlin, Product Manager. Small specialty tour operator in France. He wants suggestions for Multi-state itineraries that brings clients in to MSP and out of Denver. Follow up: Send electronically: VG, Cultural Brochure and any itineraries that features ND and works with his gateways.

FRMISS16: As a joint marketing venture we sponsored an evening for some of Maison's best clients. This evening included a presentation of the region by Hervé followed by food and drinks and music (including a short dance lesson). There were 64 clients in attendance they only expected 40. This was the first event they have done with a destination like ours and it was very successful. There was a great interest in our region and had some bookings result from the event. David and Maureen attended the VIP Dinner. FR01/16: MAISON DES ETATS UNIS is celebrating their 25th anniversary this year and at this occasion they want to highlight and promote the Nature in the same time that the 100th anniversary of the National Parks. I worked with Maureen to set up co-op marketing action; February 2nd; is the first evening that is open to clients and journalists. I attended to this event, gave a speech about the RMI Region and answered to clients who are thinking about booking their trip to the RMI Region. The 4 states are well represented in the packages that were highlighted. March 16th ; will be the other event at MAISON with approximately 60 clients expected. All the US representatives will be present to share and talk with the clients. March 19th: a workshop for kids is organized in the agency. During this day, parents will share great times with their children by realizing and designing real dream catchers. Maureen and I worked on itineraries for NORTH and SOUTH DAKOTA, WYOMING and MONTANA in order to highlight and promote our beautiful States during this event. We also sent photos to be aired during the 4 months of the exhibition FR11/15: Maureen was extremely busy so she was not able to come back to me with firm quotation for the project before the end of November. We will meet in December to finalize this project. FR10/15: Maureen and David are preparing exposition of photos by Françoise Perriot in the gallery that is part of the tour operator’s building. I worked with them to prepare the co-op that was allocated from the RMI States. UNITED AIRLINES will be part of the event that will be shared in 2; 1) A Grand Opening with journalists, editors and trade partners.

French Mission 2016

18

Tour Operator

Other

Le Cercle des Vacances

Little Big Roads

Rose-Marie Farrugia, President, Romain Chéreau, Product 4, rue Gomboust 75001 Paris Postal Code France Phone

Fax

E-mail

Website

Phiip Chryst, Director of International Sales 38, rue des Processions 91240 St-Michel-sur-Orge Postal Code France

+331 77 45 66 76 011-33(0)142 61 6881 [email protected] [email protected] [email protected] www.cercledesvacances.com

Phone

011-33- 01 69 01 21 08

Fax

011-33-01 69 01 16 86

E-mail

[email protected]

Website

Company Profile

CERCLE DES VACANCES is a French Tour Operator working on BtoC, businesses. Based in PARIS, we sell tailor made products online as well as in our agency. We provide Fly and Drive, escorted tours, city breaks ain all parts of the country as well as soft adventure and family tours FRMISS16: Had a lunch meeting with Romain. Good bookings to the USA and the RMI Region this year. Line Archambault is assisting Romain for the US destinations as Romain is now in charge of production for the entire company. FR10/15: Louisiane Setton is the Marketing Manager at LE CERCLE DES VACANCES; she provided 2 free airline tickets for the BUFFALO ROUND UP Project. We worked on promotion of the new product that was created on the tracks of the film that was shot in September. FR07/15: We contacted this tour operating company who is just opening their marketing department. Louisiane is providing 2 free airline tickets for the Press Project that will take us to the Buffalo Round Up. Appointment is set up for August so we can meet with Product Manager Romain Chereau to develop product that will match the press tour. FR05/15: We follow up on the customized Fam Trip for Aurore, LE CERCLE DES VACANCES who is traveling in WYOMING as well. Everything is doing great; we have already a new enthusiastic sale person ready to sale the RMI Region! RU15: Line Archambault attended RU15- no pre or post fam FR03/15: Romain Chereau, Editor in Chief at LE CERCLE DES VACANCES, is confirming the general trend. The RMI Region is very much required by clients this season. Since several years, this tour operating company (that is selling mainly to middle to upscale clients) is observing non-stop increase of interest for our Region.Romain was only able to find in his date the numbers for WYOMING: 2013 : 27 confirmed files = 76 PAX and 2014 : 54 confirmed files = 147 PAX He will search for the other RMI States as soon as he has more time and will come back to us with more numbers.We also helped Romain to prepare the customized Fam Trip for his Sales Woman; Aurore who will travel in our Region in June. FR01/15: We followed up with the project that involves LE CERCLE DES VACANCES. Aurore, Sales Staff at LE CERCLE DES VACANCES, won the quiz at the VISITUSA. Thanks to WYOMING who provided free nights to the winner; Aurore will come on vacation. But Romain Chereau, Product Manager who manages the Sales Staff, wants her to optimize this trip so she can discover more of our Region in order to optimize her knowledge therefore sell better. FR12/14: We are working with Romain Chereau, Product Manager at CERCLE DES VACANCES who is sending Aurore to

www.littlebigroad.com

Company Profile

FRMISS16: Arnaud Verin attended the VIP dinner UK06/14: Arnaud Verin, General Manager of LITTLE BIG ROAD, is telling us the RMI Region is booming! This Company is providing to major tour operators the customized road books with documentations. We provided to this company significant amount of maps and brochures for all the RMI States and Gateway Cities. MegaFam12: Mr. Arnaud Verin, Denver pre FR06/12: Arnaud Verin is one of the owners of Little Big Road Guide Books. They provide these customized books to tour operators in France and now, more and more to other countries of Europe. Verin is telling us they sell more and more guidebooks that are dedicated to the RMI Region! Which is very encouraging. Verin may come to the next MegaFam. He attended several years ago and this was very useful for their job. NL12/11: [email protected] CC other FR05/11: we are organizing on a regular bases shipments to Little Big Road. Arnaud VERIN, General Manager is reporting more and more guidebooks prepared and sent to the Tour Operators about our great Region! WTM10: Introduced by Gary Schluter of RMHT. Little Big Roads publishes tailored route guides for tour operators, a service that is much in demand by Tour operators. RMI-UK will followup. 08/10: [email protected] & [email protected] blocked cc FR02/10: Arnaud VERIN, President of LITTLEBIGROADS is selling since 9 years customized road books to tour operators. Arnaud is reporting us the demand to our region is booming FR11/09: I met Arnaud VERIN, LITTLEBIGROADS. This Company designs and publishes custom made Road Books for most of the Tour Operators in FRANCE. These guidebooks are a very valuable tool for the tourists during their trip. This is also a book that is kept and shared with friends and family when tourists are back from their trip. VERIN is telling us the number of guidebooks dedicated to the Real America Region is certainly increasing this year 2009! FR01/09: LITTLEBIGROADS is certainly a good measure of the industry. This company provides customized guidebooks to most of the Tour Operators. Arnaud VERIN is confirming the trend. Our Region is very successful in FRANCE! We provided him with Maps that will be added to the Guidebooks. FR08/08: Some of you may remember Arnaud VERIN who is the Boss of a company called LITTLBIGROAD. Arnaud called me

French Mission 2016

19

Blogger

Tour Operator

LITTLE GYPSY BLOG

Marco and Vasco

Trussardi Morgane France

Florence Cusset 36 Rue de Brunel 75017 Paris France

Postal Code

Phone

Phone

Fax

Fax

E-mail

E-mail

Website

http://littlegypsy.fr

Postal Code

011-331 7119 9031 011-331-45-75-3271 011-331 4575 4339 011-336 85 18 3187 [email protected]

Website

Company Profile

Company Profile

Works with RMHT. This company started 7 years ago with 3 persons. With 4 800 pax/year sent to AMERICA, the USA are a big destination for them. Currently MARCO VASCO extended their sales staff to 40 sales persons who are exclusively dedicated to selling the US.

FRMISS16: Met with Morgane, a blogger who has over 22,000 followers just on FB alone. She's the girl who can reach the French market who will feature what the French people want to know about culture and activities in our region. She does video blogs and is very interested in visiting the region. She is a horseback riding instructor. She is passionate by horses and dolphins and she just comes back from Costa Rica.

FRMISS16: Met with Florence Cusset, who is now the product manager at the Paris office, previously in Toulouse. Marco Vasco has grown to a staff of over 140 people in the past few years. Overview of the region was given to Florence as her first appointment in her new role. Florence also attend the VIP dinner. Florence would plan a famtrip in Wyoming and South Dakota for salesman . FR06/15: I had appointment with Diane Valles, Product Manager at MARCO VASCO to help her understand and discover the RMI Region that she doesn’t know yet. Diane is the new Product Manager after Audrey Chevret resigned from this job in March. So she does need to be educated about our region. This company sends around 4800 persons to the USA. They are currently finalizing numbers for the RMI Region: I hope to be able to provide you these numbers in the following weeks. FR05/15: MARCOVASCO is potentially interested in co-op marketing actions with the RMI Region. And trainings are planned for next fall. FR03/15: Diana Valles is the new product manager. Asma Borni is now in charge of contracting, trainings for the sales forces, coordination of Fam Trips FR02/15: Audrey Chevret, Product Manager at MARCO VASCO will leave the company March 13th after 7 years. She has no plan for the moment but wants to make a stop after very active carrier. She may move to foreign destination. No one is designed yet to replace Audrey. We are in contact with Audrey so we’ll get news in the following months. FR01/14: MARCO VASCO is re-thinking about the directions and targets. Audrey Chevret is now assisted by Asma Borni in production. This company is creating stress in the trade, getting more segments of the market with innovative way of using the internet to sell production. FR11/14: spoke with Andrey Chevret, Product Manager, MARCOVASCO who is preparing a new project; I’ll let you know in the following report. FR10/14: Audrey Chevret, Product Manager at MARCO VASCO, is focusing on new challenges for the company; quality, branding, investing in loyalty toward clients and developing XML Access. MARCO VASCO is a fast growing company that makes their competitors nervous as they are getting more an more segments of the market. The USA destinations are still growing; they hired more Sales Persons to match the need. And the RMI Region is

French Mission 2016

20

Nelly Gaulier 5 rue Thorel 75002 paris France

Tour Operator

Tour Operator

Monde Authentique

Terres Escales

Postal Code

Thibault Loubatier, General Manager 23 Rue du Sentier 75002 Postal Code Paris France

Phone

Phone

Fax

Fax

E-mail

Website

[email protected] www.monde-authentique.com

Company Profile

FRMISS16: Nelly attended the VIP dinner.

E-mail

Website

[email protected] www.terre-escales.com

Company Profile

FRMISS16: Met with Thibault, he was doing a consumer show tht weekend at a VUSA event and RAG's were sent for him to distribute. He put together a couple of packages in our region geared to letting the clients take their time and on drive so much. These clients are repeat visitors, mid-range to upscale. He works with newspapers, consumer show promos and websites to advertise to consumers. He includes themes on his website like food and wine. He thinks for winter product YNP is the hook to get people there int he winter, but then tell them about the great skiing available there. Has clients interested in the eclipse. Attended VIP Dinner FR07/15: We worked on a tour that is dedicated to NORTH and SOUTH DAKOTA to have this product published on this tour operator’s web site. This tour in now available for consumers. FR04/15: Vanessa Laine, former PR at JETSET, is joining Thibault Loubatier, TERRES LOINTAINES, for a 6 months mission. Loubatier is now ready to launch his company. We contact her through Thibault Loubatier. FR12/14: I contacted Thibault Loubatier, General Manager at TERRES ESCALES. Loubatier is finalizing his production and web site. He is interested in attending to the Round Up and will check if he can come.

French Mission 2016

21

Tour Operator

Tour Operator

Terres Lointaines

TERRES VOYAGES

Anthony Enault, Product Manager 2 Rue Maurice Hatmann Issy les Moulineaus Postal Code 92130 France

Frédérique Mazuir 28, Boulevard de la Bastille Paris France

Phone

Phone

Fax

Fax

E-mail

Website

[email protected]

Postal Code 75012

E-mail

www.terres-lointaines.com

Website

Company Profile

Company Profile

FRMISS16:Met with Anthony, the company just added North American product 3 years ago. The company just opened another offices in Bordeaux last year, with 4 US specialists in that location. We did a training with 3 of their US North America specialists in their Paris office. They already have many requests for the solar eclipse. Anthony attended the VIP Dinner. FR06/15: We were concerned about TERRES LOINTAINES. This company was expanding these last months to a point the other tour operators were feeling a threat. But the crisis in the North African destinations created major losses that impacted the finances of this company to a point that rumors started in FRANCE about possible bankruptcy. So we met with Anthony Enault, Product Manager, who confirmed they had concerns with these destinations but not to a dramatic point. They are planning to expand the company with new travel agencies to open in NANTES (2016) and BORDEAUX and LILLE (2017). We plan to provide assistance to these openings with special evenings dedicated to clients in order to push the four states in these agencies. Anthony was sending 400 pax in 2014 to reach 1200 in 2015. We’ll get numbers for the RMI Region as soon as Anthony can provide these to us. TERRES LOINTAINES is already reporting important increase of requests and bookings for the RMI Region. FR03/15: Anthony Enault, Product Manager at TERRES LOINTAINES, is explaining his company is Expanding significantly since 2 years. Their clientele is increasing from a year to another with more repeaters this year. After the “classic first time” to the USA; these repeaters are now looking to more genuine destinations. Since we started, since the beginning of this company, to provide information and assistance to build product; Anthony is reporting increasing requests for the RMI Region this summer! FR12/14: Anthony Enault is the Product Manager for TERRES LOINTAINES. This company is relatively new but is representing a threat to many other French tour operating companies in FRANCE. TERRES LOINTAINES is increasing fast with efficiency, providing to their clients production on line to be followed by customization with a specialist. Following our different visits in their office to train the sales staff, Anthony is reporting increase of interest for the RMI Region. He is confident this increase will grow in 2015. Enault is potentially interested in

FRMISS16: Canceled meeting because she is leaving the company.

French Mission 2016

22

Airline

Tour Operator

United Airlines France

Vacances Fabuleuses, part of Kuoni

Patrick BOURGEIX; Anthony Ouinas 55, rue Raspail 92532 Levallois-Perret Cedex Postal Code France

Charlene Lambert, Product Manager 22 rue Dieumgard 93407 Saint-Ouen Cedex Postal Code France

Phone

011-33-1-41403536

Phone

Fax

011-33-1-47312940

Fax

E-mail

[email protected]

E-mail

Website

Website

Company Profile

011-33 820-300-382 011-33 40 62 16 81 [email protected] [email protected] [email protected] www.kuoni.fr

Company Profile

Vac Fab was purchased by Kuoni some years ago but they maintain their separate product lines.

FRMISS16: Attended the Maison des USA Consumer Event FR02/15: Anthony Ouinas, UNITED AIRLINES, is developing partnership with DUXIN COM. We negotiated with Ouinas a special rate for the participants of the Round Up. Partnership with UNITED is confirming the growing interest to the RMI Region FR11/10: Preparing the Round Up, I contacted UNITED AIRLINES. Anthony OUINAS in PARIS is confirming they are ready to help us providing a good rate to the participants. The only concern is the flights that are available in that class are not helping us. FR11/09: Preparing the Round Up, I had a lunch with Charlotte KOUDRINE and Christophe LIOT who are the Managers for the USA, Caribbean and South America destinations at AIR FRANCE. The goal is to get free flights for the French Participants for the next Round Up. I am confident that, even if the company is facing a bumpy road in terms of budget, we’ll get a good deal. I’ll let you know FR05/08:I also met with Gilles TALEC who is the General Manager for UNITED AIR LINES. The company, like many others, is facing some difficulties due to the increase of price of gas. Gilles is still interested in helping us for marketing actions, giving us a good rate for the Round Up or Mega Fam. FR04/08: This is also interesting to mention that UNITED AIRLINES was a great partner on this project as we got a unique deal for the round trip flights. This shows the commitment of this other important airline company for our Real America region! FR09/07: Your French Rep had “Whipped and Spurred” to set up a deal with UNITED AIRLINES who is happy to be part of the success story in the Rockies! Special treatments (like free access to the Red Carpet and little gifts) had been provided to the guests in addition to the very attractive price given by the General Manager for UNITED in France. FR08/07: This year, UNITED AIR LINES is participating with us, providing an amazing price to the participants; 275 Euros + tax round trip… Thanks to Gilles TALEC who is the General Manager for France. FR06/07: I am happy to announce that UNITED AIRLINES will be our partner for the Mega Fam 07. I had lunch with Gilles TALEC, General Manager France, who is showing his interest to work with your French RMI Office. The flights are booked for a great bargain; 275 Euros + taxes for the Round Trip…even if our guests decide to be part of one of the Pre Fams.

FRMISS16: Met with Charline, they are now working more with receptives and in 2015 they sent 7,000 to the US, 50% to the West Coast and 35% to NYC. They have a variety of clients, and a lot of families. Clients interested in national parks. She notes stats to hard to get because they are sold by city not, states. She and her family are coming to the region this summer to experience YNP and Mt. Rushmore. Different trend this year : they still do not know yet if the season will be good. But so far this looks ok. There are many family with kids, thanks to movies and TV shows. Charline attended VIP Dinner. FR07/14: is reporting good business to the RMI Region this summer. They were interested to send someone to the MegaFam but due to conflicting agendas in the company this was not possible for this year FR03/14: We provided help to Emilie Canu, Vacances Fabuleuses, who is preparing a package for a group in the four States of the RMI Region. Emilie is telling us the wide-open spaces of the four RMI States are a hit this year again. FR10/13: I visited VACANCES FABULEUSES (part of the KUONI Group) for update of the RMI Region. Emilie Canu is reporting requests for 2014 to the RMI Region are already very high. MegaFam13: France Quaghebeur FR02/13: Charlene Lambert, Product Manager at Kuoni, is telling us our region is getting more interest. She would be ready to set up presentations to the Sales Persons (around 8) with your French Office. KUONI is adding more and more work to the Deciders of the Company. On the top of production for USA, Canada and Australia, Charline is now in charge of Europe. FRMISS13: Claude cancelled her appointment to meet us due to bad weather in Paris. She was unable to travel to her office. FR11/12: We visited VACANCES FABULEUSES, part of the KUONI Group, to provide updates to Emilie Canu and Claude Commaille. Both Commaille and Canu came to our region for a MegaFam and/or a Round Up; they know well the RMI States and the Gateway Cites so we provide more updates and “what’s new” that helps them to sell more. FRMISS12: Met with Claude and Emilie. States updated them on what's new and materials were provided. They have had more requests for our region this year. Claude has visited Idaho to golf. Idaho pls send Coeur d'Alene golf info. SD and WY pls send license plates from your states to add to their collection. FR03/12: Claude and Emilie are selling our Region with success.

French Mission 2016

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Tour Operator

Other - Marketing

Vacances Transat

Visit USA Committee

Mr. Rémi Vénitien- product manager 12 Rue Truillot 94204 Ivry sur Seine cedex Postal Code France

Ms. Delphine Legros, promotion mgr c/o Le Cercle des Vacances 31 avenue de l'Opéra 75009 Paris Postal Code France

Phone

011-33(0)15891 4243

Phone

Fax

011-33(0)15891 4307

Fax

011-33-1 42 81 88 89

E-mail

[email protected]

E-mail

Website

[email protected] [email protected] [email protected] www.vacancestransat.fr

Website

Company Profile

Fly drives and escorted tours. Brochure production twice per year. They publish 35,000 brochures that are distributed to 5,000 travel agencies. Average budget for clients is €3,000 for 10-18 days.

FRMISS16: Remi attended teh VIP Dinner FR12/15: VACANCES TRANSAT is loosing money in 2015. Which is showing a decrease for companies who had bet on mass tourism business. The company is rethinking their target, proposing more FIT with customized tours. FR06/15: Armelle Le Scaon, Director of Production for VACANCES TRANSAT, is leaving the company. Georges Esteves will take over while the tour operator is finding new Director. For information, Rémi Vénitien keeps his job as the Product Manager for the USA and SOUTH AMERICA destinations. FR01/15: Rémi Venitien, Product Manager at VACANCES TRANSAT, is selling well his package (for groups) to the RMI Region. They mainly sell groups at cheap rates. We are following up with him. FR03/14: Vacances Transat is competing against other Tour Operators on a project that will take 7 to 8 groups (80 person per group) to Wyoming and South Dakota. Henri, who is in charge, doesn’t know yet these two states. We spent time together to build a great product! We will now wait to see what’s up. FRMISS13: Met with Severine. They do fly drives and escorted tours. It was not possible to send someone to this year's Roundup. She lived 5 months in Denver but has never been to our region. She's ridden Western for years, also roped and has been on a cattle drive. States reviewed the region and what's new. RMI-France pls followup on anything else she needs. FR05/12: Rémi is working on the new brochure. Your French office is providing assistance to help him and more. He is potentially interested to participate to the MegaFam as he would like to discover Montana and South Dakota. FRMISS12: Met with Remi. Small percentage increase for our region. For past 2 years sales are growing and no need for justification of helping region. Brochure production twice per year. Reselling the product through other operator is profitable. The only problem is airlines aren't promoting flights into the area. States pls send airport flight schedules with frequency. They use United-preferred carrier. Also use American and Air France, not using BA this year because of Olympics. Doing good business with guided tours. Had special request for Blackfoot - Marlee pls send info on "what you can do" and Polson Indian property. Looking for convenient stop or "sale" - a two night stay.

011 331 49 279004

www.visitusafrance.com.

Company Profile

FRMISS16: Stopped in Dephine's office to say hi and to catch up a bit before next appointment. MegaFam13: Delphine Aubert Legros FRMISS13: We had to cancel our meeting as originally planned due to weather issues causing delay in leaving Toulouse, but we were able to chat quickly with Delphine on another day. She now has an assistant which gives her more time. She gave us the new Travel Planner. FR09/12: We helped Delphine Legros who planned to visit Chicago for a "scouting trip." When she came back to Paris, she mentioned us how she enjoyed the trip. And she kindly wrote a newsletter that was published by the Visitusa. FR05/11: they are planning to set up 3 Seminars (instead of 2) for next year. The idea of “Breakfast – Presentations” to be organized in other cities of FRANCE was also mentioned. This new concept will be proposed soon to our members. There is also an opportunity of e-learning that is offered to destinations. The price is 800 Euros. This would be a good idea as this e-learning would allow the travel agents that are not easy to meet to receive training on our beautiful region. FR10/10: We are preparing the VISITUSA Seminars to be held in MARSEILLE and LYON in February’11. We also provided to the VISITUSA photos for the Web Site so they can develop visibility for the RMI Region. MegaFam08: Ms. Aude Pelamourgues Attended FR12/07: Your French Office published a newsletter that was sent to the VISITUSA mailing list. This generated a newsletter (prepared by the US Embassy) that speaks about the Buffalo Bill Cody exposition in France. FrMission07: Took MT DVD FR01/07: Your French Office wrote a Newsletter that was sent to the VISIT USA for the mailing addressed to 500 journalists. We made sure each of the 4 States where mentioned on this news release. MegaFam06: Ms. Aude Pelamourgues attended FR08/06: As the month of August is traditionally a “vacation period” in France, your French RMI Office whipped and Spurred to get in contact with the deciders of the Tour Operating Companies to get the names, set up agreement with DELTA for flights and set up the other details. You will meet; Aude PELAMOURGUES – VISIT USA FRANCE is the first contact to be called by somebody who would like to visit the USA.

French Mission 2016

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Tour Operator

Tour Operator

Visiteurs

Voyageurs Du Monde

Loreline Branswyck, (Eric Savournin -left company in Jan 2014) 43 rue de la Chaussée d'Antin 75009 Paris Postal Code France

Sylviane Raffray, Liore Zeitoun Brami, Nathalie Delame, Caroline 55 rue Sainte Anne 75002 Paris Postal Code France

Phone

33 156020223

Phone

011-33 1 4286 1709 011-33 1 4286 1684 011-33 1 4286 1789

Fax

011-331-4878-4567

Fax

E-mail

[email protected]

E-mail

Website

www.visiteurs.com

Website

Company Profile

Laureline has taken over as product manager because Eric left the company (and the tourism industry.) Fly drives and packages. Use RMHTours and New World Travel.

FRMISS16: Met with Loreline and Jennifer and Laetitia for a training. Loreline attended the VIP dinner MF15: Loreline Branswyck attended the MT Mega Fam FR07/15: We contacted Loreline who will participate to the MegaFam in MONTANA. This is the first time Loreline can travel in the RMI Region ! FR04/14: Eric Savournin, former Product Manager at VISITEURS, is now launching a new company called MONSIEUR AMERIQUES. Savournin will do some customized production to the USA and SOUTH AMERICA. He will also be the Special Adviser for private consumers in order to help them with advice for their travels. FR03/14: Visiteurs is competing against other Tour Operators on a project that will take 7 to 8 groups (80 person per group) to Wyoming and South Dakota. Henri, who is in charge, doesn’t know yet these two states. We spent time together to build a great product! We will now wait to see what’s up. FRMISS14: Met with Laureline, product manager. The states trained 4 people. They have little ranch product and no winter product and are developing our region's product. AZ and UT are their main west coast product and are better sellers than our region. James will find out exactly what the Twiilight Tour in YNP encompasses. They use RMHTours and New World Travel. FR01/14: Eric Savournin, VISITEURS, is no longer working in the Tourism Industry. He decided to leave VISITEURS this month. His former assistant, Laureline is now taking over the production in this company. FR10/13: I met Eric Savournin, Product Manager at VISITEURS, who is preparing his new catalogue. We spent time to go through several points in order to have maximum products in this catalogue. FR03/13: Eric Savournin, Product Manager at Visiteurs, is telling us they have a 40% increase of business to the USA! 1200 pax/year. This benefits the RMI Region a lot. DELTA changed their connection to Jackson Hole which is much better! FRMISS13: Met with Eric. Business has increased by 40%. Every trip is up but the most increases are for second trips. It's easier to get to Jackson from SLC now plus they find availability on these flights. The travel agencies they work with know this, plus they can take an Alamo car and drop wherever they want. They sent about 1,000 pax last year. They are very specialized and offer a la carte. He finds it unusual this spring to find

[email protected] [email protected] [email protected] www.vdm.com

Company Profile

May want to develop winter product. Work with RMHTours.

FRMISS16: Julie Morin attended the VIP dinner, she also writes a blog about her trips to the US titled Mon Blog USA and can be found at www.mon-blog-usa.com. JULIA RAVON from Strasbourg's office met on the 18th March. Presentation and video were provided to her by the 4 States. Julia attented to the famtrip that was set up in June 2015. FR06/15: We spent significant amount of time with Liore Zeitoun, Product Manager at VOYAGEURS DU MONDE, to finalize and resolve the details concerning the Fam Trip that was planned in WYOMING for the sales staff. Liore sent her sales staff with the new Product Manager for the RMI Region (Cédric Anaiek) to JACKSON HOLE and the YELLOWSTONE PARK so they can visualize this area that is already sold very well by VDM. Liore wants to push this region for the future. FR05/15: We are following up with Liore Zeitoun on this complicated Fam Trip in WYOMING. Considering the hard time we have to get the lodging for the sales staff and the new product manager dedicated to the RMI Region who will travel in our region in June, Liore decided to pay some lodging and got assistance from RMHT for others. FR04/15: Liore Zeitoun, Product Manager for VOYAGEURS DU MONDE, is confirming that Cedric Anaiek, Salesman, will now become the Product Manager specialized in the RMI Region. The 4 states of the RMI Region are becoming very important in the sales at VOYAGEURS. Liore wants to “push” more this destination. So we are preparing a customized fam tour that will take the sales persons (including Cédric) to WYOMING as a first step. We sent the Fam Form and follow up on preparation of this Fam Trip. FR03/15: As announced in February; I met with Liore Zeitoun, Product Manager at VOYAGEURS DU MONDE. Liore is reporting great season for the RMI Region! She would like to set up a customized Fam Trip for her team (4 pax) in (end of) June 2015. To arrive in SLC, then drive to JACKSON HOLE and tour through the GRAND TETON and YELLOWSTONE Parks. They would also like to visit 2 ranches; I upscale and another one more genuine and cattle orientated. This project will be launched in April.We spoke of working on« out of the beaten path » products. Liore is interested in thinking about winter product in the RMI Region. FR02/15: We contacted Liore Zeitoun who would like to develop products and sales to the RMI Region. She is looking to

French Mission 2016

25

Tour Operator

Tour Operator

Voyageurs du Monde

West Forever

Julia Ravon 16, rue Sainte-Barbe 67000 Strasbourg France

Fanny Lescene- purchasing department 32 rue du Bassin d'Austerlitz 67100 Strasbourg Postal Code France

Postal Code

Phone

Phone

Fax

Fax

E-mail

Website

[email protected]

E-mail

voyageursdumonde.fr

Website

Company Profile

[email protected] Westforever.com

Company Profile

FRMISS16: Met with Julia and did a training on the region. She has been to Wyoming before.

FRMISS16: Met with Fanny and another member of the production team. They currently have 4 motorcycle tours per year with 20 people in the group to our region. They have their annual product meeting next week where they can present updates/changes/adjustments to their current itineraries. They will send booking numbers.

French Mission 2016

26