EVANS
Dispatch Console Installation and Care Guide
Disclaimer This document contains Evans proprietary information. Information contained herein is to be used solely for the purpose submitted, and no part of this document or its contents shall be reproduced, published, or disclosed to a third party without the express permission of Evans While this information is presented in good faith and believed to be accurate, Evans disclaims the implied warranties of merchantability and fitness for a purpose and makes no express warranties except as may be stated in its written agreement with and for its customer. In no event is Evans liable to anyone for any direct, special, or consequential damages. The information and specifications in this document are subject to change without notice. Copyright 2015 – Evans
Contents About this guide
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Important safety notices ........................................................................................................................... 4 Preparing for a Dispatch Console ............................................................................................................ 7 Dispatch Console overview ...................................................................................................................................... 8 Dispatch Console components ...................................................................................................................... 9 Regulatory and compliance standards ................................................................................................................... 10 Dispatch Console specifications .............................................................................................................................. 11 Electrical and power loading specifications .................................................................................................. 11 Environmental specifications ....................................................................................................................... 11 Loading specifications ................................................................................................................................... 12 Electrical and data connections ............................................................................................................................. 12
Installing a Dispatch Console ............................................................................................................ .… 13 Unpacking the Dispatch Console ............................................................................................................................. 14 Placing the Dispatch Console into position ............................................................................................................ 15 Attaching the work surface to the Dispatch Console base...................................................................................... 18 Attaching Input Surface……………………………………………………………………………………………………………………………………..19 Attaching monitors to the Dispatch Console.......................................................................................................... 20 Running cables through the Dispatch Console ....................................................................................................... 20 Raising and lowering the work surface ................................................................................................................... 22 Setting preset heights for the work surface ................................................................................................. 23 Confirming the installation of a Dispatch Console ................................................................................................... 24
Installing equipment in a Dispatch Console........................................................................................... 25 Installing a workstation ........................................................................................................................................... 25
Servicing a Dispatch Console ................................................................................................................. 25 Cleaning the Dispatch Console ................................................................................................................................ 26 Maintaining Dispatch Console components........................................................................................................... 28 Turning off and turning on power to the lift columns ............................................................................................ 28 Recalibrating the lift columns.................................................................................................................................. 29 Troubleshooting lift column errors ........................................................................................................................ 29
Notices...................................................................................................................................................... 31 Documentation feedback ....................................................................................................................................... 31 Support and other contacts ................................................................................................................................................ 31
About this guide This guide describes how to plan, assemble, and service a Dispatch Console. Revision history Revision
Date
Description
A
August 2015
Initial release of the document.
3
Important safety notices
Note the following safety notices when installing and operating a Dispatch Console WARNING PINCH WARNING Pinch points and other safety hazards have been designed out of the product as much as feasible; however, they cannot be entirely eliminated. Special precaution should be taken when accessing the console base. The lift column function should not be used or the work surface lowered while an operator is accessing the console base or any other part of the console under the work surface. To avoid pinch points and personal injury, operators should never have their hand, arms, feet or any other part of their body resting on the top of the console base when the work surface is being lowered. The top of the console base should never be used as an additional work surface and nothing should be placed on top of it or over the ventilation holes. WARNING ELECTRICAL AND FIRE SAFETY To avoid injury or damage from electrical hazards: •
Do not perform electrical work on the console without proper training and qualifications.
•
Do not perform electrical work, without first disconnecting the electrical power source. Do not disconnect power from the console when the console is in active use, otherwise this could result in a loss of view.
•
Use this console only on the power voltage that the console was delivered specifically for: 110 V AC (for North American regions) and 220-240 V AC (for regions outside of North America).
•
Do not operate the controls when standing in water.
•
Do not operate the console if petroleum, gas, paint, or other flammable materials are stored or used nearby.
•
Be careful when grouping units on electrical circuits as to not overload the wiring and cabling.
Ensure that the power supply is regulated. An unstable power supply can affect the operation of the lift columns (use of a UPS system is recommended.
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CAUTION PERSONAL INJURY OR DAMAGE WITH CONSOLE USE To avoid personal injury or damage, it is IMPORTANT to understand the following safety information below and contained in other sections of this guide. The following general precautions apply to the console and must be observed by the operator: • Do not place objects or position body parts between the work surface and the top of the equipment enclosure. DAMAGE OR INJURY COULD RESULT WHEN THE WORK SURFACE IS LOWERED. • Do not disable safety features, such as height adjustment, limit switches, and so on. BYPASSING SUCH FEATURES OR GUARDS COULD RESULT IN INJURY OR DAMAGE TO EQUIPMENT. • The top panels or rear door of the base enclosure may be opened with the console in any position. The interior of the cabinet may be illuminated when the door is opened or the covers lifted off, but this is to provide illumination for visual inspection. To prevent any risk of electrical shock, you should disconnect power to the console when working inside the cabinet and use a flashlight or an external light source for illumination. • The base enclosure may also be opened with the console in any position on some models. To prevent any risk of electrical shock, you should disconnect power to the console when working inside the base enclosure. • If height adjustment of the lift column mechanism is necessary (while working on any part of the consoles below the work surface), turn on power momentarily and keep hands and feet clear of all moving parts and electrical connections. • The height and monitor adjustment features are designed for safe operation. To avoid injury, the operator should ensure everyone remains clear of the moving work surface. • The console is designed to support expected loads. To prevent an overload, which could cause damage to the unit or result in injury: • Do not sit or stand on the work surface or the attached slatwall or slat rail at any time. • Do not place or drop heavy objects onto the work surface. • Do not move or lift the desk by the work surface, as this will cause damage to the lift columns.
CAUTION GENERAL PRECAUTIONS FOR CONSOLES WITH MONITOR ARMS Heavy loads on the monitor arms may damage the monitor arms and could break the monitor arm and/or fall off, causing personal injury and damage to the equipment and consoles. The weight limit for each monitor arm should be observed and monitor arms should not be loaded with a heavier weight. The weight limits of Evans’ standard monitor arm is 18.1 kg (40 lbs)
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CAUTION WIRE AND CABLE SAFETY The Dispatch Console has been designed to accommodate standard hardware as well as other associated and auxiliary equipment and it is safe to operate the console with this equipment in the suggested layouts and configurations. The internal cable management systems of cable trays, raceways, and cable paths should be followed and no other paths or routes should be used. Cables should not be run externally around the console. This can cause a number of health and safety risks for operators and potential damage to the equipment. Each console has internal wiring and power distribution, but the external power supply should always be connected by a competent, qualified electrician with the correct certification and permission. Special care should be taken when wiring in any other equipment and the following additional precautions should be observed: •
If the console can be fitted with fans in the base enclosure for ventilation do not cover or obscure the ventilation holes.
•
When working inside the base enclosure, ensure the power is disconnected and the fans are not operating to avoid the risk of tools, wires, body parts, or any other materials coming into contact with the rotating fan blades.
•
For wiring equipment, use individual cables fitted with the correct plugs, each plug connected to an individual socket on a power strip. Connecting multiple pieces of equipment to a single cable or plugged into a single socket using multi adaptors is dangerous and can result in power overloads, short circuits, and electrical shocks.
•
For data cables and connectors, only manufacturers recommended cables should be used in single cables to avoid poor connections, ground loops and signal degradation. This could detrimentally affect the operation of the data connections.
•
The console is designed to have sufficient cable raceways and capacity to accommodate separate data and electrical pathways if required.
ATTENTION GENERAL PRECAUTIONS FOR CONSOLES WITH LIFT COLUMN MECHANISMS The Dispatch Console lift columns have been specifically designed to lift the specified equipment on the work surface and slatwall or slat rail. Please note that the system is not designed to lift substantial additional loads such as a person sitting or standing on the work surface, slatwall or slat rail or an additional piece of equipment of considerable weight being placed on the work surface, slatwall or slat rail. These types of loadings could cause the lift column mechanisms to be damaged or to become out of sync.
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Preparing for a Dispatch Console Before installing a Dispatch Console, you should know the various console components, their dimensions, and other important specification and compliance details. See the related topics for additional information. Related topics “Dispatch Console overview” on page 8 The Dispatch Console is sit/stand control room furniture designed for 24/7 mission critical environments. “Regulatory and compliance standards” on page 11 All electrical and mechanical parts incorporated into the Dispatch Console are CE certified by their original manufacturers (where applicable) and Evans has a CE Certificate of Conformity for the Dispatch Console. “Dispatch Console specifications” on page 12 The electrical, environmental, and loading specifications for the Dispatch. Console. on page 12 “Electrical and data connections” on page 12 Electrical and data entry points in the Dispatch Console.
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Dispatch Console overview The Dispatch Console is control room furniture designed for process operators, process engineers, plant managers and other 24/7 mission critical operators.
Figure 1: Standalone Dispatch Console
Major features The Dispatch Console has the following major features: •
Modular designs that can accommodate any control room layout.
•
Sit-stand adjustability.
•
Easy cable and hardware management.
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Dispatch Console components
The following figure shows the major components of a Dispatch Console.
1 2
3 4
5 6
1. Slat wall
2. 3. 4.
5. 6.
Slat is for mounting monitors and other electronic equipment or custom accessories. To attach equipment to the slatwall, there are articulating monitor arms. There is a cavity behind the slatwall that houses cable raceways and mounts for power bars. Work surface A solid-surface or HPL laminate work surface for the placement of operator equipment, such as keyboards, mice, and radio communication equipment etc. Cable Management Chain A collapsible plastic cable track for integrated cable management between the slatwall, work surface, and console base. Lift column Two integrated lift columns for raising and lowering the work surface. In the console base, the lift columns are attached to the console feet. The tops of the lift columns are attached to the work surface frame. Sheet metal base frame Equipment cavity in base module The primary storage area for workstations, hardware, and other electronic equipment. The cavity can be accessed through rear doors and front doors and covers. When the covers lifted or the door is opened, an optional internal LED light is activated to illuminate the base enclosure interior. Internally, it consists of metal brackets and an integrated internal cable management system.
The following components may also be located in the base enclosure: Integrated fans Fitted LED lights within the base enclosure (engage when enclosure is opened) Wired power strips providing power to the base enclosure and/or PowerLinc Hub system Lift column control modules EnviroLinc control module
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Regulatory and compliance standards All electrical and mechanical parts incorporated into the Dispatch Console are CE certified by their original manufacturers (where applicable) and Evans has a CE Certificate of Conformity for the Dispatch Console.
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Dispatch Console Specifications The electrical, environmental, and loading specifications for the Dispatch Console.
Electrical and power loading specifications Electrical and power loading specifications for the Dispatch Console. Electrical specifications Each console is configured for the original country of destination when the console was first ordered. If the console is being moved to another country, please contact your Evans representative about swapping of the power strips and sockets and any other pre-installed equipment which is country-specific based upon 15 amp and 110 - 240 V AC and frequency specifications. Item
Specification
Voltage
120 V AC to 240 V AC
Frequency
50 Hz to 60 Hz
Grounding
The Dispatch Console does not come with grounding as standard.
Power Loading Specifications Item Dispatch Console
Specification The Dispatch Console draws at minimum watts. The breakdown of power loads is: Lift columns - 600 watts per set of two Monitors, lighting and EnviroLinc systems will draw additional load, and the load values for these, and other peripherals connected on the console, will need to be added to the Dispatch Console load to calculate the total load.
Environmental specifications Environmental specifications for the Dispatch Console. Item
Specification
Operating temperature
+5° C to +30° C
Storage temperature
-5° C to +55° C
Relative humidity
5% to 95% (non-condensing)
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Loading specifications Because of the custom nature or this product floor loading specifications are available upon request on a per project basis.
Electrical and data connections Electrical and data entry points in the Dispatch Console. External electrical and data cables can enter the Dispatch Console through the bottom of the console and through regular cuts outs in the base of the lower raceway. Redundant power The Dispatch Console supports redundant power connections via our PowerLinc system. Each of the system’s three circuits needs to be connected to a power source and one of those may be an Uninterrupted Power Source (UPS) on its own Isolated Ground. Within the Dispatch Console there are many mounting points. : •
In the slat wall there is space for several power strips and convenience receptacles.
•
In the base enclosures there is are spaces for several more power strips, PowerLinc Hubs and junction boxes.
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Installing a Dispatch Console Tasks for installing a Dispatch Console. See the related topics for additional information. Related topics “Unpacking the Dispatch Console” on page 25 Details about the Dispatch Console shipping create and how to unpack and transport it. “Placing the Dispatch Console into position” on page 30 Considerations for placing the Dispatch Console into position. “Attaching the work surface to the Dispatch Console base” on page 31 Attach the work surface, which includes the slat posts, slat rail, and slat wall, to the Dispatch Console base. “Attaching monitors to the Dispatch Console” on page 32 Attach the high-definition monitors to the slat rails on the Dispatch Console. “Running cables through the Dispatch Console” on page 33 Run cables through the Dispatch Console, such as power cables, HDMI cables, and USB cables. “Raising and lowering the work surface” on page 35 Raise and lower the work surface using the work surface lift control. “Confirming the installation of a Dispatch Console” on page 37 Checklist items to confirm that the installation of a Dispatch Console has been successful.
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Unpacking the Dispatch Console Depending on the location, distance or route, the Dispatch may or may not be shipped in a shipping crate. Below are details about the Dispatch Console shipping crate and how to unpack and transport it if necessary.
Unpacking the Dispatch Console shipping crate You may need to open the shipping crate and unpack its contents at or near the location where you received the shipping crate, unless your facility has wide corridors and double doors leading from this location to the final position. Remove the components from the shipping crate in the following order. Remove shipping crate top and front panel Once the top and front panels of the shipping crate have been removed, there will be internal packaging that also needs to be removed Remove the console bracing Both the console base and the work surface are secured in the shipping crate using wooden braces that are attached to the shipping crate. They are screwed into the shipping crate and must be carefully unattached. Remove the console base If the shipping crate is not in the final location, place the console base directly onto a dolly or trolley to transport it to the final location. Attention Never lift the Dispatch Console using any part of the base enclosure or lift columns. The semi-assembled console base must always be lifted from UNDERNEATH THE CONSOLE.
Remove the work surface. If the shipping crate is not in the final location, place the work surface directly onto a dolly or trolley to transport it to the final location. It will require at least two (2) people to lift and move the work surface
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Assembling the Console Placing the Dispatch Console into position Considerations for placing the Dispatch Console into position. When deciding on where to place a Dispatch Console, you need to consider the space requirements at the rear of the console and the location of entry points for electrical and data connections in and out of the console. Once you have determined the location and placed the Dispatch Console into the final position, you will need to level the Dispatch Console. Contained in the Dispatch Console toolkit is a spirit level and a wrench/spanner for adjusting the leveling bolts located on the bottom of the console feet. Space considerations
The entry doors for the base enclosure are located at the rear of the Dispatch Console. Once the console has been installed, you will need access to this entry door to install and maintain equipment contained in the base enclosure. Therefore, you need to allow for adequate space between any wall or barrier that is located behind the console and the rear of the console.
Figure 9: Space considerations for the Dispatch Console
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Assembling the Console Place Console Modules In Order Check the doors of each module Inside each door is a description of where that module belongs
Line modules up to one another
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Assembling the Console
Place modules together and connect bolts to keyholes
Level the console across the tops of the console base
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Assembling the Console Raise the lift columns to a comfortable height to install the worksurface *see the lift column installation manual for installation, connection and initialization instructions
Attaching the work surface to the Dispatch Console base Attach the work surface, which includes the slat posts and slat rail, or slat wall, to the Dispatch Console base. Line mounting holes on the column to mounting holes beneath the work surface and mount with supplied bolts
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Attaching input surface to the Dispatch Console base If the console has a keyboard input surface, line mounting holes on the smaller front column to mounting holes beneath the keyboard input surface and mount with supplied bolts
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Attaching monitors to the Dispatch Console Attach the monitors to the slat rails or slat wall on the Dispatch Console using monitor arms. Follow the procedure for the specific monitor arms being used on your Dispatch Console.
Running cables through the Dispatch Console Run cables through the Dispatch Console, such as power cables, HDMI cables, and USB cable. Cables can be run through slat rail cable management, slatwall, energy chains and the cable management in the base enclosure.
Cable Raceways & E-Chain Power Bars Brush Grommets
There are several levels of cable raceways in a Dispatch console that are separate from each other. Use them to separate data and power cables. Always keep cables within the channels of the cable raceways and energy chains of the consoles. Use the ports in the bottom of the channels to move cables vertically between raceways. Never run cables outside the console (unless the cable is plugging into a nearby device on the worksurface) Cables the run between moving parts of the console (worksurface with lift columns) must be run through energy chains.
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Here is an example of how wires can be run within the Dispatch Console.
Wiring for monitors and desk top devices can be pulled through the brush grommets a the bottom of the slatwall.
Raising and lowering the work surface Raise and lower the work surface using the work surface lift control.
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1
2
3
S
Figure 10: Work surface lift control
The work surface lift control has a lock. If only one bar is displayed in the work surface lift control display, the lift columns for the work surface are locked.
Figure 11: Work surface lift control display indicating that the lift columns are locked
After 5 seconds of inactivity on the work surface lift control, the lift columns lock. To raise or lower the work surface 1
If the work surface display indicates that is locked, press and hold the S button on the work surface lift control for one second. Do not hold the S button longer than four seconds, otherwise the lift columns will lock again. When the height of the work surface appears in the work surface lift control display, the lift columns are unlocked. Release the S button.
2
Do one of the following:
To
Do this
Raise the work surface
Press and hold the up button. The work surface will rise, and the work surface lift control display will display the height of the work surface. Release the up button when the work surface reaches the desired height.
Lower the work surface
Press and hold the down button. The work surface will lower, and the work surface lift control display will display the height of the work surface. Release the down button when the work surface reaches the desired height.
Setting preset heights for the work surface 22
Store up to three work surface heights in the work surface lift control memory. Each height is stored in a memory location. The 1, 2, and 3 buttons on the work surface lift control represent each memory location. Prerequisites •
The lift columns must be unlocked to store a work surface height, or to move the work surface to a stored height.
To store a work surface in the work surface lift control memory 1
Position the work surface to the required height. The lift columns must be unlocked.
2
Press the S button on the work surface lift control. “S” will appear on the work surface lift control display, and will blink for three seconds.
3
While the work surface lift control display is blinking, press the 1, 2, or 3 button to store the work surfaceheight.
“S1”, “S2”, or “S3” will appear for one second on the work surface lift control display, depending on the memory button you pressed. 4
If you do not want to store a work surface height to a memory location, press the up or down button.
To move the work surface to a stored height 1
Press and hold the 1, 2, or 3 button on the work surface lift control.
2
Continue to hold the button until the work surface reaches the stored height.
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Confirming the installation of a Dispatch Console
Checklist items to confirm that the installation of a Dispatch Console has been successful. To confirm the installation of a Dispatch Console Check
Details
Ensure power is connected to the console.
Once power has been connected to the Dispatch Console, check that the power light located on the power strip or PowerLinc Hub within the base cavity is illuminated.
Check that the work surface will raise and lower using the work surface puck.
For more information, see “Raising and lowering the work surface” on page 35.
Check that the work surface will stop lowering when pressure is applied to the tape switch on the underside of the work surface. (if installed)
Stand in front of the console facing the work surface. Using the work surface lift control, lower the work surface. Using your other hand, depress the tape switch at the front of the work surface. If the lift columns do not stop, immediately release the down button on the work surface lift control. If the lift columns did not stop, check the following:
If the work surface lift control does not work, check that the work surface lift control cable from the work surface is connected to the lift control cable located in the flexible cable track.
•
The lift control dongle is connected to the lift control in the base cavity.
•
The work surface lift control cable is connected to the lift control dongle. This cable must be for the work surface lift control located on the work surface, not the work surface lift control located within the base cavity.
•
The safety pressure tape cable is threaded from the underside of the work surface through to the lower raceway and is connected to the base cavity.
Open the base enclosure and check that When the base enclosure door is opened, or the removable covers on the top of the the interior light illuminates (if installed). base enclosure are removed, LED lighting within the base enclosure illuminates. If these lights do not illuminate, check the following:
Check that the monitors turn on.
•
The power light located on the power strip within the base enclosure is illuminated.
•
The switch located on the base enclosure door surround is present and releases when the base enclosure door opens.
•
The magnetic switches located on the base enclosure openings for the removable covers are present and correctly aligned.
If the monitors do not turn on, check the following: •
The power light located on the power strip within the lower raceway is illuminated.
•
In the slat wall cavity, check that the power wiring for the slat wall power strips are connected to the power strip within the lower raceway.
The power cables for the monitors are connected to the slat wall power strips. Check that the keyboard and mice control Check that the keyboard and mice USB cables are threaded from the work surface to the required workstation in the base enclosure. the required workstation.
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Installing equipment in a Dispatch Console Installing a workstation
Considerations when installing a workstation within the base enclosure. Workstations are installed in the console base. Located in the base enclosure, are the cable trays, which can be used for running cable and securing excess cable lengths. When installing the workstation from the base enclosure door, the rear of the workstation should be positioned towards the back of the console, and the front of the workstation should be positioned towards the front of the console.
Servicing a Dispatch Console Service a Dispatch Console. See the related topics for additional information. Related topics “Cleaning the Dispatch Console” on page 26 Evans recommends cleaning the Dispatch Console using recommended cleaning products. “Maintaining Dispatch Console components” on page 28 Maintain Dispatch Console components, such as monitor arms and supporting brackets. “Turning off and turning on power to the lift columns” on page 28 Turn off and then turn on power to the lift columns to reset them. “Recalibrating the lift columns” on page 29 If there is a power outage at your facility, the lift columns may need to be recalibrated. “Troubleshooting lift column errors” on page 29 Error codes might appear on the work surface lift control display.
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Cleaning the Dispatch Console Evans recommends cleaning the Dispatch Console using recommended cleaning products. Laminate Surfaces, use a damp cloth or sponge and a mild soap or detergent. Rinse thoroughly with warm water and wipe dry. Recommended Household Cleaners • Windex® • Glass Plus® • Fantastik® • Mr. Clean® • Formula 409® • Isopropyl Alchol (Isopropanol) When cleaning Laminate, DO NOT use products that contain the following ingredients: Chemical Ingredient Hydrochloric Acid
Synonymous Names Muriatic Acid Hydrogen Choride
Sulfuric Acid
Oleic Acid Oil of Virtiol Oleum
Hydrofluoric Acid
Rust Remover
Phosphoric Acid
Rust Remover
Sodium Hydroxide
Caustic Soda Caustic Lye Soda Lye
Pumice (abrasive)
N/A
Solid Surface Clean it with a damp cloth or sponge and a mild detergent. You can also use a domestic scouring agent on all matt finishes. It is also useful to wipe your surface occasionally with a scouring agent or wet sponge to retain the even finish of your product. Chemicals and acids should be not be used for routine cleaning. If any of these items come in contact with HI-MACS, wipe them up at once. Some of these items, when left on the surface, may cause whitening, which can be difficult to remove. The work surface should not come into contact with food, hair or textile dyes. Avoid hot or burning objects. Do not place hot objects on the work surface. Avoid contact with sharp edged objects.
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SERVICING A DISPATCH CONSOLE
Item Scratches
Severe damage
Cleaning technique For removing superficial scratches, rub in a circular motion with a wet #7448 Scotch Brite buffing pad until the scratches are removed. Clean thoroughly with soap and water and let dry. Deep scratches can be removed by carefully sanding lightly with 120 grit sandpaper followed by 220 and then 320-grit sandpaper. Rub the surface with a wet #7448 Scotch Brite pad in a circular motion to restore the finish. For added protection, or if any additional luster is desired, after the surface is dry, apply a non-wax polish cleaner or other recommended surface dressing and wipe with a clean, dry cloth. Wipe dry using another clean cloth. Should your work surface (HI-MACS) sustain a deep gouge, fracture, crack, or any other severe damage, a professional fabricator can repair your work surface.
Cleaning other parts of the Dispatch Console Item
Cleaning technique
Base enclosure
No other special cleaning fluids or materials are required for other parts of the console apart from dusting the surfaces and a regular wipe down. Sprays and aerosols should always be avoided and not used on the console or near any of the electronic equipment in or on the console. Abrasive cleaning liquids and scourers should not be used on any of the parts of the console. Regular dusting and/or vacuuming of all surfaces is recommended to help maintain their beauty and longevity.
Painted surfaces
Use a soft damp cloth (not wet) for general cleaning purposes. If stains are present, use a mild soap. Avoid using any other cleaning fluid.
Lift columns
If an actuator becomes dirty it should be cleaned immediately in order to prevent the accumulation of residues. Wipe the column with a damp cloth and water. If necessary a small amount of isopropyl alcohol can be used. Ensure that washing water with chemical additives is pH-neutral. Excessively acidic or alkaline water can permanently damage the columns. High-pressure steam cleaning equipment must not be used.
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Maintaining Dispatch Console components Maintain Dispatch Console components, such as monitor arms and supporting brackets. Item
Description
Lift columns
Attention The lift columns contain no user serviceable parts. Do not attempt to service them. Do not apply any lubricates to them.
Monitor arms
If the monitor tilt position is not be being retained, you may need to check and tighten the screws located on the monitor arm. If the monitor depth and angle is not being retained, the springs in the monitor arms may be broken or exceeded their serviceable lift span. You may need to order replacement monitor arms.
Supporting brackets
Once a month, you should check the tightness of the screws on the supporting brackets located within the base enclosure. If required, tighten these screws.
Cleaning the monitors The monitor manufacturer’s instructions should be followed when cleaning monitors on the consoles. In many cases, the Evans recommended micro fiber cloths used for cleaning the acrylic alarm light panel can also be used for cleaning the monitors, as well as removing bacteria.
Turning off and turning on power to the lift columns Turn off and then turn on power to the lift columns to reset them. To reset the lift columns 1
In the lower raceway, locate and remove the power cable from the lift column control.
2
Wait 5 seconds.
3
Insert the power cable back into the lift column control.
Next steps If you had preset heights stored in the work surface lift control memory, you will need to store these preset heights again. For more information, see “Setting preset heights for the work surface” on page 22
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Recalibrating the lift columns If there is a power outage at your facility, the lift columns may need to be recalibrated. Prerequisites •
Electrical connections to the console are in place and power has been restored.
To reset the lift columns 1
Press and hold the S button on the work surface lift control for one second.
2
Press and hold the down button on the work surface lift control.
Keep holding the down button until the work surface reaches the lowest position. The work surface will stop moving automatically. Keep holding the down button. If the lift columns are out of alignment and after about 5 seconds of continuing to hold the down button, the work surface will move slowly down, until it reaches its absolute end position, and the work surface will stop moving. 3
Release the down button.
Results The lift columns are recalibrated
Troubleshooting lift column errors Error codes might appear on the work surface lift control display. These error codes will only appear when a work surface lift control button is touched in unlocked mode. The work surface lift control display will blink while showing the error. Diagnostic check Error code: E01 Cause The work surface has an unknown position and needs to be reset. Solution Complete the following steps to reset the lift columns: 1
In the lower raceway, locate and remove the power cable from the lift column control.
2
Wait 5 seconds.
3
Insert the power cable back into the lift column control.
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Diagnostic check Error code: E02 Cause An overload in upwards direction has occurred. There may be caused by a weight that exceed the specified limits on the work surface or slat rails, and the lift columns are unable to lift this weight Solution Remove any weights that exceed the specified weight limits for the lift columns and try raising the work surface again. Diagnostic check Error code: E03 Cause An overload in downwards direction has occurred. There may be an object on top of the base enclosure or located in front of the base enclosure that is stopping the work surface from lowering. Solution Remove any obstructions between the base enclosure and the work surface, or the floor and the work surface, and try lowering the work surface again. Diagnostic check Error code: E16 Cause An invalid key sequence has occurred, such as holding down two buttons on the work surface lift control at the same time. Solution Wait 4 seconds for the error code to disappear, and then try your action again Diagnostic check Error code: E17, 18, 19, 48 Cause Channel 1, 2, 3 or 4 is detected as missing. Cable may be disconnected. Solution Check motor cable connections and integrity. Initialize the system. Diagnostic check Error code: E40, 41, 42, 43 Cause Channel 1, 2, 3 or 4 Safety Limit Switch has been activated. Can be caused by hitting an obstruction or a disconnected SLS cable Solution Removed obstruction(s). Ensure the SLS cable is not disconnected.
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Documentation feedback You can find the most up-to-date documents on the Evans website at: http://www.evansonline.com For immediate help with a technical problem, contact your local Evans Customer Contact Center (CCC) or Evans Support listed in the “Support and other contacts” section of this document.
Support and other contacts For support, contact your local Evans Process Solutions Customer Contact Center World Headquarters
1616 27th Ave NE Calgary, Alberta, T2E 8W4 Canada T. 403.291.4444 International Sales (Non US/Canada)
North American Sales Office 1577 Spring Hill Rd - Suite 450 Vienna, VA, 22182 USA T. 855.284.1129
Evans Airport Solutions B.V. Pelgrimstraat 3, 3029 BH Rotterdam, Netherlands T. +31 108 202890 F. +31 847 359466
Evans Consoles (Kunshan) Co., Ltd
Building No.3, No.508, Hengguanjin Road Zhangpu Township Kunshan City, P.R. China. 215321 T. +86 0512 57952700
Evans Consoles Corporation – JLT Branch Unit 3O-01-170, Level 1, Bldg 3, J&G, DMCC Jumeirah Lakes Towers Dubai, United Arab Emirates
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