BusinessObjects™ XI R2 11.20 EPM Performance Suite – Profitability Suite System Requirements

BusinessObjects XI R2 11.20 Windows

Patents

Business Objects owns the following U.S. patents, which may cover products that are offered and sold by Business Objects: 5,555,403, 6,247,008 B1, 6,578,027 B2, 6,490,593 and 6,289,352.

Trademarks

Business Objects, the Business Objects logo, Crystal Reports, and Crystal Enterprise are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries. All other names mentioned herein may be trademarks of their respective owners.

Copyright

Copyright © 2007 Business Objects. All rights reserved.

Third-party Contributors

Business Objects products in this release may contain redistributions of software licensed from third-party contributors. Some of these individual components may also be available under alternative licenses. A partial listing of third-party contributors that have requested or permitted acknowledgments, as well as required notices, can be found at: http://www.businessobjects.com/thirdparty

Contents Chapter 1

EPM System Requirements..................................................................................3

1.1 Introduction ...................................................................................................4

1.2 Database Server: Minimum Requirements ....................................................4

1.3 Application Server: Minimum Requirements..................................................4

1.4 Web Server: Minimum Requirements.............................................................4

1.5 Windows Client: Minimum Requirements ......................................................4

1.6 Web Client: Minimum Requirements .............................................................4

Chapter 2

Operating System Requirements ..........................................................................5

2.1 Requirements................................................................................................6

2.2 Supported Operating Systems .......................................................................6

2.3 Third Party Software – Supported versions for MDX Connector......................8

Chapter 3

Prerequisite Software ...........................................................................................9

3.1 Additional Software Requirements ...............................................................10

3.2 Database Server..........................................................................................10

3.2.1 Microsoft SQL Server 2000 & 2005 ....................................................10

3.2.2 Oracle 9i & 10g..................................................................................10

3.3 EPM Application Server...............................................................................11

3.4 Web Server .................................................................................................11

3.5 Windows Client............................................................................................11

3.6 Web Client...................................................................................................11

3.7 EPM MDX Connector ..................................................................................11

3.7.1 Microsoft Excel ..................................................................................12

3.7.2 Microsoft ProClarity............................................................................12

3.7.3 Cognos PowerPlay ............................................................................12

Appendix A

Business Objects Information Resources............................................................13

A1. Documentation and information services......................................................14

A2. Documentation ............................................................................................14

A3. Customer support, consulting and training ...................................................15

A4. Useful addresses at a glance.......................................................................16

Index...........................................................................................................................................17

BusinessObjects Suite System Requirements 1

Contents

2

BusinessObjects Suite System Requirements

EPM System Requirements

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EPM System Requirements Introduction

1.1 Introduction This section documents an outline of the minimum hardware and operating system requirements for the successful installation and use of each component of the EPM Suite. Any changes to these requirements may be listed in the release notes contained on the CD. All installations are based around either 2 or 3 dedicated servers depending on whether you are going to be using the Web capabilities of the EPM product. These should be a database server, an EPM Application server, and optionally an EPM Web server. Other configurations of servers are not recommended by Business Objects except where we have defined that standard requirements can be changed. Please Note: These are only very generalized recommendations for minimum requirements. Business Objects will work with you both before and after the sales process to tailor a recommendation that is suitable for your organization and the needs of the models being created. For more information please contact Business Objects.

1.2 Database Server: Minimum Requirements Any operating system that supports the database technology

Oracle 9i or 10g

Microsoft SQL Server 2000 or 2005

1.3 Application Server: Minimum Requirements Dual Intel/AMD Xeon class processor or equivalent Microsoft Windows 2000 + SP4

1.4 Web Server: Minimum Requirements Dual Intel/AMD Xeon class processor or equivalent Microsoft Windows 2000 + SP4

1.5 Windows Client: Minimum Requirements Intel/AMD P4 class processor or equivalent Microsoft Windows 2000 + SP4

1.6 Web Client: Minimum Requirements Intel/AMD P4 class processor or equivalent

Microsoft Windows 2000 + SP4

Internet Explorer 5.5 SP2 or above

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BusinessObjects Suite System Requirements

Operating SystemRequirements

2|

Operating SystemRequirements Requirements

2.1 Requirements This section documents the operating system requirements for the successful installation and use of the EPM product.

2.2 Supported Operating Systems EPM runs on the following versions of Microsoft Windows operating systems:

Operating System

Database

Application

Windows

Web

Web

Server

Server

Clients

Server

Client

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Windows Server 2003 Release 2 Standard Edition See notes 1 & 2

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Windows Server 2003 Release 2 Enterprise Edition See notes 1 & 2

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Windows Server 2003 Release 2 Datacenter Edition See notes 1 & 2

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Windows 2000 Professional + Service Pack 4 Windows 2000 Server + Service Pack 4

See note 2

Windows 2000 Advanced Server + Service Pack 4

See note 2

Windows 2000 Datacenter Server + Service Pack 4 Windows XP 2002 Professional Edition + SP2

See note 2

See note 1

Windows Server 2003 Web Edition (+SP1) Windows Server 2003 Standard Edition (+SP1)

See notes 1 & 2

Windows Server 2003 Enterprise Edition (+SP1)

See notes 1 & 2

Windows Server 2003 Datacenter Edition (+SP1)

See notes 1 & 2

The software has not been tested or verified that it functions correctly on the following Windows versions:

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BusinessObjects Suite System Requirements

Operating SystemRequirements

Supported Operating Systems • • • • • • •

|2

Windows XP Tablet Editions Windows XP Starter Editions Windows for Legacy PCs Windows 2000 Small Business Editions Windows 2003 Small Business Editions Any beta operating systems or service packs from Microsoft Any other operating systems not listed above

NOTES: 1. EPM software is supported on the newer x64 editions of the Windows operating system running as 32-bit processes. 2. Please note that for Microsoft Terminal Services and Citrix Metaframe, only the following Windows clients are supported:

o o o o o o o o o o

Performance Optimization Model Builder Performance Optimization Book Builder Activity Analysis Model Builder Activity Analysis Book Builder IT Services Costing Model Builder IT Services Costing Book Builder Book Viewer Client Data Bridge Client Work Manager Client Report Manager Client

o EPM Servers are NOT supported on the Terminal Services or Metaframe platforms when running Terminal Services in Application Mode. The use of the limited Remote Administration mode to manage these servers is supported. o EPM / IIS Web Servers are NOT supported on the Terminal Services or Metaframe platforms when running Terminal Services in Application Mode. The use of the limited Remote Administration mode to manage these servers is supported.

BusinessObjects Suite System Requirements 7

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Operating SystemRequirements Third Party Software – Supported versions for MDX Connector

2.3 Third Party Software – Supported versions for MDX Connector EPM has an OLE/DB for OLAP (ODBO) provider called the EPM MDX Connector (see the EPM MDX Connector Guide) which provides MDX access to the following versions of third party software:

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Third Party Software

Version Supported

Microsoft Excel ®

Excel Excel Excel Excel

Microsoft ProClarity Analytics Platform®

Analytics Suite 5.2 Analytics Suite 5.3 Analytics Suite 6.0 Analytics Suite 6.0 MR1 Analytics Suite 6.2

Cognos PowerPlay ®

Enterprise Edition 6.5 Enterprise Edition 6.6 Enterprise Edition 7.1

BusinessObjects Suite System Requirements

2000 2002 2003 2007

Prerequisite Software

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Prerequisite Software Additional Software Requirements

3.1 Additional Software Requirements Please read this section carefully, it contains important information regarding additional software requirements for the EPM product range. These requirements for additional software are based on what facilities you have enabled in your agreement. It is sensible to contact your IT department to check whether these steps need to be undertaken in your organization. The prerequisites required are dependent on the EPM application to be installed as detailed below.

3.2 Database Server The appropriate database application must be installed and functioning correctly on the database server as listed below:

3.2.1 Microsoft SQL Server 2000 & 2005 •

•

Microsoft SQL Server 2000 Developer, Workgroup, Standard and Enterprise editions o

Service Pack 3a or

o

Service Pack 4 is required

Microsoft SQL Server 2005 Developer, Workgroup, Standard and Enterprise editions o

Service Pack 1 or

o

Service Pack 2 is required

NOTE: Business Objects does not support the Microsoft SQL Desktop Engine 2000 or SQL Server 2005 Express Edition database servers for production use.

3.2.2 Oracle 9i & 10g 3.2.2.1

Oracle 9i Release 2 •

•

3.2.2.2

Oracle9i Release 2 Standard Edition o

Patch Set 6 (9.2.0.7) or

o

Patch Set 7 (9.2.0.8) is required

Oracle9i Release 2 Enterprise Edition o

Patch Set 6 (9.2.0.7) or

o

Patch Set 7 (9.2.0.8) is required

Oracle 10g Release 1 •

Oracle10g Release 1 Standard Edition o

•

Oracle10g Release 1 Enterprise Edition o

10

Patch Set 4 (10.1.0.5) is required

Patch Set 4 (10.1.0.5) is required

BusinessObjects Suite System Requirements

Prerequisite Software

EPM Application Server

3.2.2.3

Oracle 10g Release 2 •

•

Oracle10g Release 2 Standard Edition o

Patch Set 1 (10.2.0.2) or

o

Patch Set 2 (10.2.0.3) is required

Oracle10g Release 2 Enterprise Edition o

Patch Set 1 (10.2.0.2) or

o

Patch Set 2 (10.2.0.3) is required

NOTE: Business Objects does not support Oracle Express, Lite or Personal editions.

3.3 EPM Application Server The EPM setup program installs all necessary requirements for EPM to work. These include: Microsoft Windows Installer 3.1 Microsoft XML Parser 6.0 Microsoft SQL Server Native Client 9.0 Microsoft SQL CMD Utility Oracle Instant Client 10.2.0.2

3.4 Web Server •

Microsoft Internet Information Server 5.0 or above.

•

Adobe Acrobat reader 6.0.4 or 7.0

3.5 Windows Client •

Adobe Acrobat reader 6.0.4 or 7.0

3.6 Web Client •

Microsoft Internet Explorer 5.5 SP2

•

Microsoft Internet Explorer 6.0 SP2

•

Adobe Acrobat reader 6.0.4 or 7.0

3.7 EPM MDX Connector The following section details requirements for third party components.

The currently supported third party applications are:

• Microsoft Excel •

Microsoft ProClarity

•

Cognos PowerPlay

BusinessObjects Suite System Requirements 11

|3

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Prerequisite Software EPM MDX Connector

3.7.1 Microsoft Excel To use Microsoft Excel to access your EPO database you must include Microsoft Query when installing Excel.

3.7.2 Microsoft ProClarity To use Microsoft ProClarity to access your EPO database you must have reconfigured your Microsoft ProClarity setup to use the correct OLAP provider. By default, the MSOLAP provider within ProClarity will be set as ‘current’. You must set the provider to be EPMMDX in order to use the link. This can be done in the ‘Current Provider’ dialog within Microsoft ProClarity.

3.7.3 Cognos PowerPlay To use Cognos PowerPlay to access your EPO database you must have configured your PowerPlay installation to use OLAP Support. This will enable you to select the MS SSOS ODBO Database Type. To do this, you must perform a custom installation of PowerPlay and select the PowerPlay OLAP Support option, ensuring that the MS SQL Server OLAP Services option is selected.

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BusinessObjects Suite System Requirements

Business Objects Information Resources

A|

Business Objects Information Resources Documentation and information services

A1. Documentation and information services Business Objects offers a full documentation set covering its products and their deployment. Additional support and assistance are also available to help maximize the return on your business intelligence investment. The following sections detail where to get Business Objects documentation and how to use the resources at Business Objects to meet your needs for technical support, education, and consulting. •

Documentation

•

Customer support, consulting and training

•

Useful addresses at a glance

A2. Documentation You can find answers to your questions on how to install, configure, deploy, and use Business Objects products from the documentation.

What’s in the documentation set? View or download the Business Objects Documentation Roadmap, available with the product documentation at http://www.businessobjects.com/support/ . The Documentation Roadmap references all Business Objects guides and lets you see at a glance what information is available, from where, and in what format.

Where is the documentation? You can access electronic documentation at any time from the product interface, the web, or from your product CD.

Documentation from the products Online help and guides in Adobe PDF format are available from the product Help menus. Where only online help is provided, the online help file contains the entire contents of the PDF version of the guide.

Documentation on the web The full electronic documentation set is available to customers on the web from support web site at: http://www.businessobjects.com/support/ .

Documentation on the product CD Look in the docs directory of your product CD for versions of guides in Adobe PDF format.

Send us your feedback Do you have a suggestion on how we can improve our documentation? Is there something you particularly like or have found useful? Drop us a line, and we will do our best to ensure that your suggestion is included in the next release of our documentation: [email protected]. Note: If your issue concerns a Business Objects product and not the documentation, please contact our Customer Support experts. For information about Customer Support visit: http://www.businessobjects.com/ support/ .

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BusinessObjects Suite System Requirements

Business Objects Information Resources

Customer support, consulting and training

A3. Customer support, consulting and training A global network of Business Objects technology experts provides customer support, education, and consulting to ensure maximum business intelligence benefit to your business.

How can we support you? Business Objects offers customer support plans to best suit the size and requirements of your deployment. We operate customer support centers in the following countries: •

USA

•

Australia

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Canada

•

United Kingdom

•

Japan

Online Customer Support The Business Objects Customer Support web site contains information about Customer Support programs and services. It also has links to a wide range of technical information including knowledgebase articles, downloads, and support forums. http://www.businessobjects.com/support/

Looking for the best deployment solution for your

company?

Business Objects consultants can accompany you from the initial analysis stage to the delivery of your deployment project. Expertise is available in relational and multidimensional databases, in connectivities, database design tools, customized embedding technology, and more. For more information, contact your local sales office, or contact us at: http://www.businessobjects.com/services/consulting/

Looking for training options? From traditional classroom learning to targeted e-learning seminars, we can offer a training package to suit your learning needs and preferred learning style. Find more information on the Business Objects Education web site: http://www.businessobjects.com/services/training

BusinessObjects Suite System Requirements 15

|A

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Business Objects Information Resources Useful addresses at a glance

A4. Useful addresses at a glance

16

Address

Content

Business Objects product information http://www.businessobjects.com

Information about the full range of Business Objects products.

Product documentation http://www.businessobjects.com/ support

Business Objects product documentation, including the Business Objects Documentation Roadmap.

Business Objects Documentation mailbox [email protected]

Send us feedback or questions about documentation.

Online Customer Support http://www.businessobjects.com/ support/

Information on Customer Support programs, as well as links to technical articles, downloads, and online forums.

Business Objects Consulting Services http://www.businessobjects.com/ services/consulting/

Information on how Business Objects can help maximize your business intelligence investment.

Business Objects Education Services http://www.businessobjects.com/ services/training

Information on Business Objects training options and modules.

BusinessObjects Suite System Requirements

Index

A Application Server

Prerequisite Software, 13

C Cognos PowerPlay, 10

D Data Base Server Requirements, 4

Database Server

Prerequisite Software, 12

E EPO System Requirements, 4

M Microsoft Excel, 10

Model Server Requirements, 4

Database Server, 12

Prerequisite Software

Application Server, 13

Prerequisite Software

Web Server, 13

Prerequisite Software

Windows Client, 13

Prerequisite Software

Web Client, 13

ProClarity

MSOLAP provider, 14

ProClarity Analytics Platform, 10

S System Requirements

Database Server, 4

Model Servers, 4

Web Clients, 4

Web Servers, 4

Windows Clients, 4

W

O Operating System Requirements, 8

Operating System Requirements

Supported Operating Systems, 8

P Prerequisite Software, 12

Prerequisite Software

Web Client Prerequisite Software, 13

Web Client Requirements, 4

Web Server

Prerequisite Software, 13

Web Server Requirements, 4

Windows Client Requirements, 4