EMPLOYMENT INFORMATION PACKAGE Casual - Community Support Worker

William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker EMPLOYMENT INFORMATION PACKAGE C...
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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker

EMPLOYMENT INFORMATION PACKAGE Casual - Community Support Worker Thank you for your interest in the position of Casual - Community Support Worker, Family Support Services - William Campbell Foundation. In this Employment Information Package you will find:   

Some information about Family Support Services; A Position Description; and A Selection Criteria Form.

Selection for interview will be based on: 1. Applicant’s satisfactorily meeting the Selection Criteria, and; 2. The need for more workers. When new workers are required we will contact Applicants and arrange an interview time. 3. Applicants submitting complete applications. (Please note, if an application is not submitted complete as requested, the application will not be considered). TO APPLY FOR THIS POSITION: You must submit the following documents all together: 1. Completed Selection Criteria 2. A covering letter 3. An up-to-date Resume – Please Note: for ongoing accreditation purposes, WCF requires copies of ALL qualification certificates and transcripts listed on your resume, regardless of their relevance to the position below. If you are unable to provide these documents, please do not list them on your resume. Please forward completed applications to Jenny O’Donnell – Manager Family Support Services William Campbell Foundation 281A Princes Hwy, BOMADERRY NSW 2 541 0448 900 940 or [email protected]

NOTE: Workers will be required to provide the full Working with Children Check clearance before being able to work with William Campbell Foundation along with a clear National Police Criminal Record Check. THANK YOU FOR YOUR INTEREST

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker

ABOUT FAMILY SUPPORT SERVICES Family Support Services (FSS) is a program of William Campbell Foundation.

The program

provides four types of services briefly outlined below. 1. Supervised Contact & Supervised Transport Our Supervised Contact and SupervisedTransport service provides transport and supervision for children and young people in out of home care (OoHC) who have contact with their birth family. The role of the Community Support Worker is to transport the children and young people from their carer to the contact venue, supervise the contact for the designated time, return the children and / or young people to the carer and then, with the assistance of a template and guide, write a detailed written report on the process and outworking of the contact visit. 2. Mentoring Our Mentoring service involves working with children, young people and birth families who are in need of support by implementing specific agreed upon one-to-one programs to achieve goals that are part of the child or young person’s Case Plan. The role of the Community Support Worker is to work with children, young people and birth families as a Mentor, providing positive role modelling and skill building. Mentors are required to engage in appropriate and positive activities, to assist the child or young person to develop independence, to be a consistent, positive influence in the child or young person’s life and provide fortnightly written reports to the Manager. Mentors will be supported by the by FSS Manager and WCF’s Psychology team. 3. Crisis Support and Care: Our Crisis Support and Care service provides short-term direct care and supervision for children and young people during the interim period prior to securing a permanent out of home care placement for them and for children or young people people experiencing difficulties in their current placement. The role of the Community Support Worker is to provide direct care and supervise the children or young people people in need of crisis support and care. This may require the worker to do shift work and stay overnight with a child or young person for a period of time in a motel or caravan park. During this time, the worker should identify any needs or difficulties that the child or young person is experiencing and assist them to find solutions. It is also important that the worker WCF – CSW Application Package - FSS – 1016

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker maintain accurate records including progress notes, petty cash records and any other documentation that has been provided in their role as Community Support Worker. 4. Family Preservation Program: This program aims to work with families where there is an imminent risk of children needing to come into care but there are also identified strengths within the family that can be built on to increase the level of family functioning, safety and wellbeing and ultimately prevent children from needing to be placed into out of home care.

Worker Requirements: 

In the first instance, a WCF pool car should be used if available. If the pool car/s are already allocated to other jobs, workers may be required to use their own personal car and will need to have their car registered, green slip insurance and covered by comprehensive car insurance. The registration papers, green slip insurance and comprehensive insurance

paperwork must be provided upon employment, for your file.

It is also the worker’s

responsibility to ensure they provide updated renewal registration and insurance paperwork to the Manager of the Program. Workers will be reimbursed $.78c km for the use of their own car with the exception of fixed locations such as Crisis Care. 

Access to a computer to be able to communicate via email, complete and furnish reports and complete and furnish timesheets.

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker

POSITION DESCRIPTION – Community Support Worker Position Title:

Community Support Worker

Program/Service:

Family Support Services

Employment Status:

Casual

Location:

Shoalhaven

Award/Agreement:

Social, Community, Home Care & Disability Services Industry Award 2010

Classification:

Level 2

Objective(s):

1. To provide transport and supervision for children in OoHC when they have contact with their birth family (Supervised Contact &

Transport). 2. To work with children and young people and birth families identified as needing support by implementing specific, agreed upon, one-toone programs to achieve goals established as part of the case plan

(Mentoring). 3. To provide temporary care and supervision for children and young people in crisis; particularly during the interim period prior to securing a permanent OOHC placement (Crisis Care & Support).

Responsible to:

Manager, Family Support Services

Clinical Supervision:

William Campbell Foundation (WCF) Psychologists

Qualifications:

Tertiary qualifications in Welfare or Behavioural Science Studies; OR a minimum TAFE Certificate IV; OR at least 2 years demonstrated practical experience as a full-time paid employee in a relevant community services field OR demonstrated life experience.

Competencies:



Ability to implement programs for children and young people that have been developed by WCF Psychologists.

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker 

Ability to understand and relate to children and young people.



Possess a genuine commitment to supporting children and young people and a motivation to see them establish positive direction in life.



A clear understanding of the needs of children and young people and their birth families.



Ability to respond to challenging behaviours and situations.



Good time management and organisational skills.



Ability to implement appropriate programs for individuals.



Ability to deal with conflict and crisis.



Ability to write professional progress reports.



Ability to work as part of a team.



Basic knowledge of local services.



Current driver’s license.



Working knowledge of relevant Child Protection legislation (e.g. mandatory reporting).

Key Responsibilities:

General 

At all times, ensure the safety of children and young people in OoHC.



Supervise the contact visits that children and young people in OoHC have with their birth family.



Provide care and supervision of children and young people for a period of time prior to securing a more permanent OoHC placement or in a crisis situation.



Work with children and young people and birth families as a Mentor - providing positive role modelling and skill building.



Assist children and young people to develop skills required for independence.



Build and maintain an appropriate and professional working relationship with the child/ren and young person.



Be consistent and engage in appropriate and positive activities with children and young people.



Attend Case Conferences and/or Protection Planning Meetings as required.

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker Administration 

Provide accurate and objective feedback via regular written reports.



Submit reports within specified time-frames (e.g. contact reports to be emailed to supervisor within 48 hours of the contact visit.)



Complete and submit timesheets accurately and promptly.



Ensure all receipts for expense reimbursements are submitted with timesheets.

Supervision & Training 

Participate in supervision as required with Supervisor.



Attend relevant training as required.



Attend team meetings and/or casework supervision meetings as required.

Work Within a Legal & Ethical Framework 

Comply with WCF Policies and Procedures, as amended from time to time.



Maintain and ensure confidentiality at all times.



Report all cases of suspected risk of significant harm to children or young people to Community Services.



Assist in the reporting and investigation of all relevant issues as prescribed by the NSW Ombudsman.

Work Health & Safety 

Report safety hazards to supervisor or designated WH&S Officer.



Participate in consultation and WH&S training as required.



Actively promote safe work practices in various workplace settings.



Ensure that children and young people are not exposed to unnecessary risks.

Reviews:

Performance review with Manager on an annual basis.

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker

SELECTION CRITERIA – Community Support Worker 1. Tertiary qualifications in Welfare or Behavioural Science Studies; OR TAFE Certificate IV; OR at least 2 years demonstrated practical experience as a full-time paid employee in a relevant community services field OR demonstrated life experience.

2. Demonstrated ability to relate to and work with young persons with challenging behaviours.

3. Demonstrated ability to work independently and as part of a team.

4. Demonstrated written and oral communication skills.

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William Campbell Foundation Family Support Services Employment Information Package Casual – Community Support Worker 5. Demonstrated ability to deal with conflict and crisis.

6. A clear understanding of the needs of children and young people and families in an OoHC context.

7. Working knowledge of Child Protection legislation in NSW.

8. Current NSW Driver’s Licence.

9. Clear Working with Children Check, Police Criminal Record Check and background checking.

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