Emergency Relief & Support Services
Compiled by TAFE Student Scott McPhail Last updated November 2016
Port Macquarie Neighbourhood Centre 2 Dodds Street 6583 8044 or 6584 1914
[email protected] www.pmncinfo.org.au
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ACCOMMODATION/HOUSING SERVICES Community Housing Limited
3/66 Lord St 6583 6717
Affordable community housing
YP Space-Kempsey
6563 1238
Accommodation for homeless youth.
2444 House, Port Macquarie
6584 0066
Fair Trading
133220 Cnr Central Rd & Barton Cres
General tenancy & park resident enquiries.
Domestic & Family Violence Specialist Service - Galbaan House
6583 2155
Crisis Accommodation for woman and children escaping domestic violence.
Liberty Cottage
6584 9102
Outreach Support Program
Housing NSW
6582 9222 9 Short St
Housing solutions, Rentstart, Bond applications.
Housing NSW Link2home
1800 152 152
.Linking people to local services that can assist and support them Operates 24/7
Hastings Accommodation Solutions (McCosker House)
4922 1824
Crisis accommodation refuge for woman, men and families
Mid Coast Tenants Ad- 6583 9866 vice Service 1800 777 722
All enquiries for social housing, private tenants and park residents including Tribunal representation.
New Horizons Support- 1800 188 890 ing & Securing Tenancies (SST)
Accommodation assistance for homeless or those at risk of homelessness. Case management support. 2
PMNC SERVCES & PROGRAMS L2P Program
Learner/Driver mentor program - mentors assist learner drivers complete their compulsory 120 hours
Port Macquarie Volunteer Centre
Provides training, assistance & referral for volunteers to 100 local not-for –profit volunteer organisation.
Toy Library
Provision of toys & education resources for children 0-5
Wauchope Neighbourhood Centre
Various services & programs provided to Wauchope & outlying areas.
Various other Women’s circle , money minded , activities & projects computer courses , NSW Transport each year Project
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PMNC SERVCES & PROGRAMS PMNC Web Site Community Directory
www.pmncinfo.org.au + Facebook Contact re changes or new listings
Tax Help
CARAVAN PARKS/BACKPACKERS Aquatic Caravan Centre
259 Hastings River Drive
6584 9155
Dunbogan Caravan Park 16A Bell St , Dunbogan
6559 9375
Free service to complete & lodge yearly personal tax returns.
Edgewater Caravan Park
211 Hastings River Drive PMQ
1800 228 800
EAPA Vouchers
Vouchers to assist with paying electricity.
Flynn’s Beach Caravan Park
22 Ocean St, Port Macquarie
6583 5754
Kids Holiday Activities
Enquire about various activities in the school holidays
Jacaranda Caravan Park
85 The Parade North Haven
6559 9470
Jordan's Caravan Park
11 McInherney Drive PMQ
6583 1005
Food Connect
Free food & produce Tuesdays & Thursdays from 9.30 am
Laurieton Gardens Caravan Park
478 Ocean Drive Laurieton
6559 9256
Literacy Assistance
Assistance filling out forms. Assistance reading or writing letters to the Government Departments or others
Leisure Tourist Park
202 Hastings River Drive PMQ
6584 4555
Lighthouse Beach Caravan Park
140 Matthew Flinders Drive PMQ
6582 0581
Marina Holiday Park
52 Settlement Point Road PMQ
6583 2353
Traffic Offenders Program
Re-education program for drink driving and traffic offenders.
Ocean View Tourist Park 1621 Ocean Drive Lake Cathie 6585 5295
Mid Coast Tenants Advice & Advocacy Service (TAS)
OOSH
Information & advocacy to private and public housing tenants and caravan park residents. Gloucester to Woolgoolga
Before & After School Care & Vacation Care
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River Lodge Tourist Park 340 Blackmans Point Road
6585 0264
Sundowner Breakwall Tourist Park
6583 2755
1 Munster Street PMQ
Beach Side Backpackers 40 Church street PMQ YHA
6583 5512
Ozzie Pozzie Backpackers
36 Waugh St PMQ
6583 8133
Port Macquarie Backpackers
2 Hastings River Drive PMQ
1800 688 882
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SUPPORT SERVICES
COUNSELLING SERVICES Alcoholics Anonymous 6585 2494 (or) 65823582
Hastings AA Groups
Drug & Alcohol Services Intake Line After Hours
1300 662 263 1800 422 599
Phone to talk to a counsellor or make an appointment
Interrelate Family Services
5525 3200
Personal & family counselling. Various programs .
North Coast Area Health Service
6588 2882 1800 725 997
Various health services
Samaritans Gambling Counselling Service
0456816829
Free counselling service for problem gamblers, family and friends.
Mission Australia Mental Health
8/27 Grant St 6589 5000
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Outreach support for people with mental health issues.
People Builders
Suite 1/1 Bay St 6583 2566
Drop in centre. Counselling services, local community support. Family food assistance.
Port Macquarie Youth Hub
140 Horton St 65847569
Youth drop in centre Mon—Fri 3pm-7pm (10am-4pm school holidays)
Rural Mental Health Support Line
1800 201 123
24/7 mental health support line for farmers & other rural people
Skills Link Training
6583 7288
Business training and Development and Pathway to Higher Education
Stand By Response Service
0417 119 298
Suicide Bereavement Support
Suicide Call Back Service
1300 659 467
24/7 free telephone support service. Qualified counsellors will call back at a time convenient to you.
Women’s Information & Referral Service
1800 817 227
24 hr M-F
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EMERGENCY RELIEF SERVICES
SUPPORT SERVICES
Mental Health Line
Migrant Settlement Project Worker
Mission Australia Brighter Futures
Mission Australia Youth Connections
1800 011 511
6553 5121
24/7 access to mental health advice
Info & referral service for migrants & CALD residents Gloucester to Kempsey
6589 5000
The Brighter Futures program provides you with support and services that will help you give your children a good start in life.
6589 5002
Youth Connectins provides flexible and personal support to help young people engage with education and make positive life choices
New Horizons
2/137 Gordon St 6588 8100
Support services to aged, disability, employment, indigenous, homelessness & mental health
NILS (No Interest Loan Scheme)
6584 3200 Horton St (above ANZ bank)
No interest loans for whitegoods, furniture, some medical & dental services, educational items, car rego & green slips
4Life Care & Training & Living Skills 10 Bellbowrie St Port Macquarie
6584 2951
Hope Shop Mid Coast Care
3 Milton Circuit 6581 3303 0478 558 079
Referral required & by appt only.
Op shop, furniture, clothing, welfare support. Gift vouchers for Hope shop. Showers for the homeless Thursdays
Port Macquarie 6583 8044 or Neighbourhood Centre 6584 1914
EAPA vouchers. Appointment required. Food Connect—free food rescue Tuesday & Thursday 9.30am (bread, rolls, fruit & veg)
Salvation Army Lord St Port Macquarie
Food, EAPA, Telstra, furniture, whitegoods , chemist After assessment, vouchers can be picked up Mon, Wed, Thurs, Fri 9.30am-12.30 pm from PM or Tues at Wauchope.
Assessment Line 1300 371 288 Must phone for an initial assessment 9am-5pm M-F PM Welfare section 6583 7604 for further assistance only after calling the above assessment line.
St Vincent De Paul Port Macquarie
St Vincent De Paul Laurieton
116 Gordon St 6584 1168 Welfare Section 6583 5960 (Mon, Wed, Fri - 10 to 12)
M,W,F 9.30am - 12pm Centrelink income statement required. Food, Telstra & Chemist vouchers, EAPA & Clothing Tu, W, F 9.30 -11.30
18 Lake Street 6559 8319
Tues, Thurs, 930—12.00
Wauchope 6585 1963 Wauchope 3 Waugh St Neighbourhood Centre 6586 4055
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Food packages. Pension card or health care card necessary. Joining fee applies. Training Closed Mondays. T-F 9-4
EAPA vouchers. Food Connect—free food rescue Monday 9am 5
FINANCIAL COUNSELLING SERVICES Kempsey N’Hood Centre Financial Counselling Outreach Service
0457 628 300
Kempsey N’Hood Centre Financial Counselling Outreach Service
1300 662 540
Christians Against Poverty (CAP)
1300 227 000
Appointment required. Appointments held at Centacare, Short St PMQ (old PCYC building) Appointment required. Appointments held at Wauchope Neighbourhood Centre, 3 Waugh St Wauchope Struggling with debt? Free help. Not Christian based.
SUPPORT SERVICES Grow
1800 558 268
Caring and supportive group for improving & maintaining mental wellbeing
HACC (Home and Community Care)
65883150
Assistance for seniors people with a disability and their carers
Hastings Valley Neighbourhood Aid
6584 5295
Home assistance (shopping, errands, appts etc) for aged or people with a disability (not cleaning)
Headspace
6588 7300 10-12 Short St PMQ (downstairs old PCYC building)
Mental health & wellbeing support, info & other services for young people
Home Assistance Services
6582 2722
Home care & home help. Aged care, home assistance & cleaning
Insight
0429 812 708 Bern Coady
Men's Domestic Violence Behaviour Change Program
Lifeline ( Counselling)
131114
24 hour telephone crisis support. Online crisis support
Lifeline Support After Suicide
6581 2800
Support group for loved ones.
Men’s Sheds Port Macquarie
6581 4421 0448 504 312
5/25 Central Rd PMQ
[email protected]
Wauchope
0427 207 359
Wauchope Showgrounds
Kendall
6559 4876
Batar Creek Rd Camden Haven Showground
EMPOLYMENT SERVICES Octec Port Macquarie
Job Centre Australia
6584 5040
Disability Employment Service
6583 7582
Disability Employment Service
Ostara Australia
6588 8113
Disability Employment Services
Tursa- Port Macquarie
6583 5799
Employment Services
ETC- Port Macquarie
6589 7300
Employment Services
Nortec - Port Macquarie 1800 667 832
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Employment Service
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SUPPORT SERVICES
LEGAL SERVICES
ACON
6584 0943
Health & wellbeing. HIV prevention. Health promotion. Support services
Beyond Blue
1300 224 636
Assistance for people experiencing anxiety or Depression
Centacare
6581 6800 10-12 Short St PMQ
Accom support for people with mental illness. Various support services.
Community Health Centre
6588 2882
Information & direct service provisions from health professionals
CPADFV Community Partnership Against Domestic & Family Violence
6583 2155
Specialist Domestic Violence Support Rooms located at Kempsey, Port Macquarie and Taree Police Stations
Dads In Distress (dids)
1300 853 437
Help in navigating the future and understanding the past
DVA Community Support Service Officer
6586 6608
Assistance for veterans
Dept of Human Services 6580 3700 9 Short St PMQ
EACH Reconnect
Family Referral Service
6588 7300 10-12 Short St PMQ
1800 758 589 0407 816 314 Suite 3, 109 William St PMQ
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Safety & wellbeing of children & young people. Building stronger family & communities Family Mediation. Supports family reconciliation for young people aged 12-18 years who are homeless or at risk of homelessness. FRS provides information and links vulnerable children, young people and their families to a range of support services in their local areas.
Community Legal Centre
6580 2111 30 Murray St, PMQ
Info & Phone assistance with legal issues (not family or criminal)
Law Access N.S.W
1300 888 529
Phone info service. Provides legal info, advice & referral.
Legal Aid NSW
107 William St, Port Macquarie 5525 1600
Free legal advice & assistance Advice clinics for Criminal, Family and Civil Law matters
Legal Aid Civil Law & Bankruptcy
1300 888 529
Free legal advice & assistance for civil law & bankruptcy. Appts. held in Taree
Legal Aid Child Support Service
1800 451 784
Free appt. with a Legal Aid Solicitor. Appts held at P.M Neighbourhood Centre. Appt. required.
Wauchope Neighbourhood Centre Free Legal Advice Service
6586 4055
Free 30 min appt. with a local solicitor. Appt. required.
Woman’s Domestic Violence court Advocacy service
6584 0053 Port Macquarie
Provides support & advocacy for woman.
The Aged-Care Rights Service Inc. (TARS)
1800 424 079
Provides legal advice & referral to older people in NSW
Mental Health Court Liaison Service.
6562 0256
Offering links between the Legal and Mental Health Services. 7
COMMUNITY FOOD SERVICES
OP SHOPS Lifeline
122 Gordon St 6584 0200 19 Central Rd PM 6581 3644
M-F 9am 4.45pm Sat 9am-12pm Same times
Hope Shop Mid Coast Care
3 Milton Circuit 6581 3303
M-F 8am-4pm Sat 9am 12pm
RSPCA
3/15 Short St 6584 6329
M-F 9am-4pm Sat 9am-12pm
Red Cent Shop
1/49 Horton St 6583 2788
Royal Far West
Hayward St 6583 7659
M-F am-4pm Sat 9am-12pm
183 Lake Rd 6581 3776
M-F 9am-4.30pm
Lifeline Warehouse
Salvation Army
St Vincent de Paul
116 Gordon St PMQ 6584 1168
M-F 9am-4pm
The Smith Family
143 Horton St 6583 4230
M-F 9am-4.45pm Sat 9.30am-12.15pm
Willing & Able
39 Jindalee Rd 6581 0939
M-F 8.30am-3.30pm
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St Thomas Church
Wednesday 12pm- 1pm St Thomas Anglican Church Hall Cnr Murray & William Sts PMQ 3 course meal Phone 6584 1033
St Agnes Soup Kitchen
Tuesdays 9.30 am - 12.30 pm Masonic Lodge, Grant Street
Salvation Army
Wednesday 9am 110 Lord St Bread and Produce Phone 6583 7444
Big Red Bus
Town Beach (Youth BBQ) Tuesday 3.30 - 5pm
Neighbourhood Centre
Tuesday and Thursday from 9.30 am 4 Dodds St Bread and Produce Phone 6584 1914
4Life Care
Tues - Fri 9 am to 4 pm, 10 Bellbowrie Food is free, small admin charge & annual fee. Friday family BBQ 4.30pm Kooloonbung Creek Nature Reserve-Gordon St - opposite Finnians Phone 6584 2951
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