April 30-May 1, 2015 Lake Buena Vista, FL

2015 2015

Emergency Preparedness Conference Arrive Early! Pre-conference: Emergency Management Standards Base Camp April 29, 2015 Lake Buena Vista, FL

jcrinc.com | 877.223.6866

Join us in Florida on April 30-May 1 to attend the 11th annual Emergency Preparedness Conference! From emerging infectious diseases and coalition-building, to workplace safety and security and effectively managing requirements of The Joint Commission and other regulatory bodies, you will be better prepared to reduce risk and respond to a crisis. During the plenary sessions, industry pros will discuss preparing for any disaster or threat and ways to comply with 2015-16 regulations. Then choose your track sessions on Day Two that focus on topics such as infectious disease response planning and leadership styles to hospital mini drills and supply chain readiness.

Save $100 per person when teams of three or more register at the same time.

Hot topics Productive coalition-building Lessons learned from Ebola Workplace violence and security Mini-drills for hospitals Supply chain readiness Leadership during a crisis Medical surge planning Emergency department overcrowding

Bring your team! Network with colleagues from hospitals and health systems: Directors and managers of disaster planning, emergency preparedness, disaster medicine, patient safety, operations, risk management, supply chain and materials management, security, infection control, community health, and public health Chief operating officers, chief safety officers, chief compliance officers, chief nursing officers, chief quality officers, and chief medical officers

jcrinc.com

877.223.6866

Pre-conference Emergency Management Standards Base Camp April 29, 2015 Registration: 8:30 – 9:30 a.m. Program: 9:30 a.m. – 4:30 p.m.

Expert faculty: Joint Commission guidance + hospital insights John Maurer, SASHE, CHFM, CHSP Engineer, Department of Engineering, The Joint Commission Kristin Stevens, MS, ABCP Consultant, Stevens Research & Consulting, LLC, Long Island City, NY Are you new to your position in emergency management and emergency preparedness? Have you struggled with the expectations of The Joint Commission’s emergency management standards? Are you challenged with developing your emergency management exercises? This entry-level pre-conference will provide an in-depth discussion on the intent behind The Joint Commission’s Emergency Management (EM) chapters. Content will include lectures and modified breakouts to enhance the participant’s knowledge. Attendees will leave with a firm grasp of how to develop EM exercises, emphasizing the six critical areas of EM in the accreditation manual. The morning session will address the foundations of the EM standards. In the afternoon breakout and interactive sessions, attendees participate in an exercise planning activity tied to the six critical areas. Who should attend? This course is recommended for those new to the responsibilities associated with accreditation standards compliance in emergency management or those in need of a basic review. Hospital staff involved with implementing Joint Commission standards, hospital emergency staff, safety officers, nursing trauma coordinators, security directors, facilities managers, operations directors, and emergency response planners will benefit from attending. Continuing education contact hours Approved for 6 hours by ANCC, ACHE, and the California Board of Registered Nursing

Thursday, April 30, 2015 Registration and Continental Breakfast 7-8 a.m. Program 8 a.m.- 4:30 p.m. Exhibits, Networking, and Reception 4:30-6 p.m.

Welcome Diane Sosovec, RN, MS, Program Manager, Joint Commission Resources Conference Overview Moderator: John Maurer, SASHE, CHFM, CHSP, Engineer, Department of Engineering, The Joint Commission Keynote If We Knew Then What We Know Now... This panel presentation will discuss the lessons learned from the 2014 Ebola crisis and the strategies developed to plan for and manage future emerging infectious disease outbreaks. Discussion will include a model and plan for critical access hospitals. Bruce Ribner, MD, MPH, Professor of Medicine, Emory University School of Medicine, Medical Director, Serious Communicable Diseases Unit at Emory University Hospital, Atlanta, GA Dalton Sawyer, MS, CHEP, Director, Emergency Management & Business Continuity, University of North Carolina, Healthcare System, Chapel Hill, NC Healthcare Coalition Building – Applying the Three C’s (Community, Cohesion, Cooperation) to Emergency Management Preparedness and Response A successful medical response begins with a robust system of partners to facilitate preparedness planning and response at all levels. In the Lower Hudson Valley of New York, hospitals, nursing homes, departments of health, and hospital associations have partnered to ensure that the region is ready to respond for any type of emergency. This was all developed by emergency managers who wanted to get everyone working together without the aid of grant or other funding. Ed Tangredi, MS, CEM, Director of Emergency Management, White Plains Hospital, White Plains, NY Joseph Pfanzelter, CEM, Keller Army Community Hospital at West Point, West Point, NY Frank Mineo, PhD, FACHE, CEM, Westchester Medical Center, Valhalla, NY Jared Shapiro, PhD(c), MPH, CEM, Northern Metropolitan Hospital Association, Newburgh, NY Lunch Exhibit Hall and Poster Presentations —Yale New Haven Health System, Center for Emergency Preparedness and Disaster Response Plenary Workplace Violence and Security This panel presentation will address real world experiences with emergency department violence, active shooter and security intervention and management. Current Joint Commission initiatives on workplace violence will also be highlighted. Moderator: James L. Paturas, CEM, EMTP, CBCP, FACCP, Director, Center for Emergency Preparedness and Disaster Response, Yale New Haven Health System, New Haven, CT Panel: Daniel Castillo, MD, Medical Director, The Joint Commission David Dagenais, BS, FASHE, CHFM, CHSP, Director, Plant Operations and Security, Wentworth-Douglas Hospital, Dover, NH Paul Ford, Director of Safety/Security and Transportation, Emergency Coordinator, Tampa General Hospital, Tampa, FL Plenary 2015 Accreditation and Survey Process Update Come for a discussion about the Emergency Management standards that have been most challenging for organizations. The discussion will include the common issues associated with the challenging standards in addition to best practices and further guidance from select experts. Come prepared to have all your accreditation and survey process questions answered. John Maurer, SASHE, CHFM, CHSP, Engineer, Department of Engineering, The Joint Commission Dalton Sawyer, MS, CHEP, Director, Emergency Management & Business Continuity, University of North Carolina, Healthcare System, Chapel Hill, NC Reception in Exhibit Hall Relax at our reception, see our vendor exhibits, and learn from innovative poster presentations.

Speakers and dates are subject to change.

Friday, May 1, 2015 Continental Breakfast 7-8 a.m. Program 8 a.m.- 3:30 p.m., with your choice of track sessions TRACK A

TRACK B

Announcements Moderator John Maurer, SASHE, CHFM, CHSP, Engineer, Department of Engineering, The Joint Commission

Announcements Moderator Lynne Bergero, MHSA, Project Director, Department of Standards and Survey Methods, The Joint Commission

8 a.m.

1A Mini-Drills for Hospitals Kristine Sanger, BS, MT (ASCP), Director of Hospital Training and Exercise Programs, University of Nebraska, Omaha, NE

1B Changing the Game for Disaster Preparedness – Is Your Supply Chain Ready Donna Van Vlerah, CCP, Vice President, Supply Chain Operational Resources, eNovation, Parkview Health, Fort Wayne, IN

9:10 a.m.

2A Hope is not a Strategy: Leadership during Crisis Meg S. Femino, HEM, Director, Emergency Management, Beth Israel Deaconess Medical Center, Boston, MA

2B Active Shooter – Code Silver – “This is Not a Drill” Nancy Newell, RN, CHEC, Emergency Preparedness & Trauma Coordinator, Centennial Hills Hospital Medical Center, Las Vegas, NV

10:30 a.m.

3A Emerging Infectious Disease Response Planning: Moving Beyond the Headlines Kristin Stevens, MS, ABCP, Consultant, Stevens Research & Consulting, LLC, Long Island City, NY

3B Disaster Behavioral Health “Off the Chart”: Bringing it to Life Richard Lewis, LCPC, Clinical Mental Health Counselor, Assistant Clinical Professor-Psychiatry TUSM, Maine Medical Center, Portland, ME

11:30 a.m.

Lunch and Networking

Lunch and Networking

Exhibit Hall and Poster Presentations — Yale New Haven

Exhibit Hall and Poster Presentations — Yale New Haven

4A Real-Life Health System Network Outage: Lessons Learned James L. Paturas, CEM, EMTP, CBCP, FACCP, Director, Center for Emergency Preparedness and Disaster Response, Yale New Haven Health System, New Haven, CT

4B Tools to Advance Community Preparedness for Medical Surge Jean Randolph, RN, BS, MPH, CDC-Division of Strategic National Stockpile-Healthcare Preparedness Activity, Atlanta, GA

2 p.m.

5A The Lesson You Will Never Forget: It Was Just a Small Fire to Full Evacuation and Two Months Recovery James D. Clarke, MBA, CQA, CHSP, CHEM, Emergency Management, Corporate Safety, Carolinas HealthCare System, Charlotte, NC

5B Tackling Emergency Department Overcrowding for Continuous Emergency Preparedness Readiness Maureen Leckie, MSN, RN, HACP, Associate Vice President of Clinical Operations, Lakeland Regional Medical Center. Lakeland, FL

3 p.m.

6A Hot Topic Check Website for latest updates

12:45 p.m.

3:30 p.m.

Adjourn

Adjourn

Faculty: Learn from thought leaders Lynne Bergero, MHSA Project Director, Department of Standards and Survey Methods, The Joint Commission Daniel Castillo, MD Medical Director, The Joint Commission James D. Clarke, MBA, CQA, CHSP, CHEM Emergency Management, Corporate Safety, Carolinas HealthCare System, Charlotte, NC David Dagenais, BS, FASHE, CHFM, CHSP Director, Plant Operations and Security, Wentworth-Douglas Hospital, Dover, NH Meg S. Femino, HEM Director, Emergency Management, Beth Israel Deaconess Medical Center, Boston, MA Paul Ford Director of Safety/Security and Transportation, Emergency Coordinator, Tampa General Hospital, Tampa, FL Maureen Leckie, MSN, RN, HACP Associate Vice President of Clinical Operations, Lakeland Regional Medical Center, Lakeland, FL Richard Lewis, LCPC Clinical Mental Health Counselor, Assistant Clinical ProfessorPsychiatry TUSM, Maine Medical Center, Portland, ME John Maurer, SASHE, CHFM, CHSP Engineer, Department of Engineering, The Joint Commission Nancy Newell, RN, CHEC Emergency Preparedness & Trauma Coordinator, Centennial Hills Hospital Medical Center, Las Vegas, NV James L. Paturas, CEM, EMTP, CBCP, FACCP Director, Center for Emergency Preparedness and Disaster Response, Yale New Haven Health System, New Haven, CT Jean Randolph, RN, BS, MPH Centers for Medicare and Medicaid Services-Division of Strategic National Stockpile-Healthcare Preparedness Activity, Atlanta, GA Bruce Ribner, MD, MPH Professor of Medicine, Emory University School of Medicine, Medical Director, Serious Communicable Diseases Unit at Emory University Hospital, Atlanta, GA Kristine Sanger, BS, MT (ASCP) Director of Hospital Training and Exercise Programs, University of Nebraska, Omaha, NE Dalton Sawyer, MS, CHEP Director, Emergency Management & Business Continuity, University of North Carolina, Healthcare System, Chapel Hill, NC Kristin Stevens, MS, ABCP Consultant, Stevens Research & Consulting, LLC, Long Island City, NY Ed Tangredi, MS, CEM Director of Emergency Management, White Plains Hospital, White Plains, NY Donna Van Vlerah, CCP Vice President, Supply Chain Operational Resources, eNovation, Parkview Health, Fort Wayne, IN

Destination: Disney World! Ideally located in the Walt Disney World® Resort, this hotel is steps away from theme parks and other popular attractions. Enjoy complimentary transportation to Disney parks and extended park hours, providing more fun time and shorter lines. Or play golf, relax with a swim, and enjoy shopping at local malls. It’s all here! Hilton Orlando Lake Buena Vista 1751 Hotel Plaza Blvd. Lake Buena Vista, FL 32820 Phone: 407.827.4000 Room Rate: $182* Cut-off Date: April 8, 2015 *Request Joint Commission special rate. Call early; rate subject to availability.

Interested in exhibiting? Contact Kathryn Atkinson at 630.268.7479 or email [email protected]. In appreciation Thank you to our poster session coordinator: Yale New Haven Center for Emergency Preparedness and Disaster Response

Don’t miss out – register today! (One registration form per person. Photocopies are acceptable.)

Fast and easy! Register at jcrinc.com. Credit card payment accepted online. Events

Early Bird Fee*

Team Fee**

Pre-Conference: Emergency Management Standards Base Camp April 29, 2015 EDU1509

$369/person Save $50!

NA

$419/person

Emergency Preparedness Conference April 30-May 1, 2015 EDU1510

$749/person Save $50!

$699/person Save $100!

$799/person

Regular Fee

*Early Bird Discount– Discount is applicable if payment is received at least 30 days prior to event. **Team– Teams of 3 or more attendees must be from the same organization and register at the same time. Discounts cannot be combined.

Select which track sessions you will attend on May 1. Choose one session per time slot. Time Slot

TRACK B

TRACK A

1B Changing the Game for Disaster Preparedness – Is Your Supply Chain Ready

8 a.m.

1A Mini-Drills for Hospitals

9:10 a.m.

2A Hope is not a Strategy: Leadership during Crisis

2B Active Shooter – Code Silver – “This is Not a Drill”

10:30 a.m.

3A Emerging Infectious Disease Response Planning: Moving Beyond the Headlines

3B Disaster Behavioral Health “Off the Chart”: Bringing it to Life

12:45 p.m.

4A Real-Life Health System Network Outage: Lessons Learned

4B Tools to Advance Community Preparedness for Medical Surge

2 p.m.

5A The Lesson You Will Never Forget: It Was Just a Small Fire to Full Evacuation and Two Months Recovery

5B Tackling Emergency Department Overcrowding for Continuous Emergency Preparedness Readiness

3 p.m.

6A Hot Topic

Total

Easy ways to register 1. Online: jcrinc.com and enter the item number in the search box. Credit card payment accepted online. 2. Phone: 877.223.6866 from 8 a.m.- 8 p.m. EST, Monday-Friday 3. Mail: completed registration form and check to: Joint Commission Resources, Inc., 16353 Collections Center Dr., Chicago, IL 60693 Method of payment Payment must accompany the completed registration form. Make the check payable to Joint Commission Resources or JCR. Registration forms received without payment will not be processed until payment is received. Please allow 7 to 10 days for processing of checks.



JCR reserves the right to cancel or reschedule a program due to unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our web site or by calling JCR Customer Service at 877.223.6866. Neither JCR nor The Joint Commission is responsible for a registrant’s travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled. Suggested attire: business casual Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort.

Earn continuing education contact hours Joint Commission Resources is accredited as a provider of continuing nurse education by the American Nurses Credentialing Center’s Commission on Accreditation. Joint Commission Resources is authorized to award hours of pre-approved ACHE Qualified Education credit for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification. Joint Commission Resources is provider approved by the California Board of Registered Nursing, provider number CEP 6381 for contact hours. Full attendance at every session is a prerequisite for receiving full continuing education credits.

CREDENTIALS/PROFESSIONAL LICENSE

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Substitutions, transfers, and cancellation policy Registration is nontransferable between JCR education programs due to variability in program sponsors. If you find that you cannot attend, you may send an alternate in your place. Please send us the alternate’s full name, title, credentials, address, phone, and e-mail address. In the event of a cancellation, your registration fee, less a $100 processing fee, is refundable if written notice of cancellation is faxed no later than 30 days prior to the event. All alternate or cancellation information should be faxed to 630.792.4406. Refunds will not be issued for cancellations received after the cut-off date or for any no-shows.

Conflict of interest Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

If you are a CSR member, please calculate your discount off regular price

NAME OF REGISTRANT

Americans with Disabilities Act If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please call 630.792.5425 or write to the Department of Education, Joint Commission Resources, One Renaissance Blvd., Oakbrook Terrace, IL 60181.

Summary of applicable hours ANCC, ACHE, California Board of Registered Nursing — 12 hours.



For more information about specific continuing education credits, visit jcrinc.com/continuing-education.

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Non Profit Organization U.S. Postage PAID Joint Commission Resources

1515 West 22nd Street, Suite 1300W Oak Brook, IL 60523-2082 Joint Commission Resources, Inc. (JCR), a wholly controlled, not-for-profit affiliate of The Joint Commission, is the official publisher and educator of The Joint Commission. JCR is an expert resource for health care organizations, providing consulting services, educational services, publications and software to assist in improving quality and safety and to help in meeting the accreditation standards of The Joint Commission. JCR provides consulting services independently from The Joint Commission and in a fully confidential manner. Please visit www.jcrinc. com for more information.

April 30-May 1, 2015 Lake Buena Vista, FL

2015 2015

Emergency Preparedness Conference Arrive Early! Pre-conference: Emergency Management Standards Base Camp April 29, 2015 Lake Buena Vista, FL