Contact Information

Personal

Name: _________________________________ Address: __________________________ City or Town: _______________________ Postal Code: _______________________ Phone Number: _____________________ Cell Phone: ________________________ Email: ____________________________ Site

Primary Ready Mix Site: ___________________ Manager: _______________________________ Manager Phone Number: __________________ Dispatch Phone Number: __________________ Truck Number: ____________________ Make: ___________________________ In Case of Emergency

Emergency Contact 1: ____________________ Phone Number: _________________________ Emergency Contact 2: ____________________ Phone Number: _________________________

2

Contact Information

GTA Ready Mix

General Manager: Reena Sood Operations Manager: Mike Capizzo Sales

Sales Manager: _________________________ VAP / Turbo Sales Manager:_______________ Safety

Driver Trainer: Ken Marginson Safety Manager: Kenneth Mercer Environmental

Environmental Manager: __________________ Other Important/Medical Information _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ 3

Introduction

Lafarge Ready Mix drivers are Professional Drivers and in turn are faced with challenging situations which require constant assessments, decisions and reactions. Because of the nature of work and the skills required to complete it successfully, Lafarge drivers have unique skill sets which lead to increased expectations when compared to the general population. A book of this nature can not cover all situations but the GTA Pocket Reference Guide has been assembled to provide Lafarge drivers with a brief overview of some of the items that directly affect them on a regular basis. While not a fully comprehensive list of topics, it does highlight some of the most pressing items and gives the driver a convenient resource to consult when questions arise. The contents of the Pocket Guide are overviews of various Lafarge documents and policies. It is expected that all Lafarge drivers will abide by all of the policies and procedures covered within. For more detailed information or clarification on any of the topics listed here, or any other topics, please contact your Supervisor, Safety Manager, or Environmental Manager. Everyone achieves a safer workplace if we work as a TEAM to identify hazards and then work together to manage and reduce all risks. 5

Safety Policy

8

Safety Rules

9

GTA Ready Mix Address

Site Lafarge Barrie

Phone

275 Saunders Road

(705) 734-3600

Lafarge Bracebridge 1634 Winhara Road

(705) 687-2061

Lafarge Cobourg

460 D’Arcy Street

(905) 372-6891

555 Tenth Line

(705) 445-4546

Lafarge Collingwood

Lafarge Fenelon Falls 791 Long Beach Road

(705) 887-2820

Lafarge Georgetown

55 Armstrong Avenue

(905) 873-0254

133 Angeline Street South

(705) 324-3361

Lafarge Lindsay Lafarge Milton

575 Harrop Drive

(905) 876-4728

Lafarge New Lowell

6372 Country Road 9

(705) 424-5136

Lafarge Peterborough 2836 Television Road

(705) 742-3897

Lafarge Pontypool

3946 Boundary Road

(905) 983-9161

Lafarge Port Perry

38 Taylor Boulevard

(905) 985-5325

11

Lafarge Accessibility Standards (Accessibility for Ontarians with Disabilities Act (2005) Customer Service Standard) Lafarge is committed to excellence in serving all customers including people with disabilities. This includes customer service standards that reflect our continuing dedication to encouraging all principles of independence, dignity, integration and equality of opportunity. Accessible Parking Policy (APP): All locations in Ontario will now have a designated parking space for Disabled/Accessible Assistance. This space will be marked with a sign to indicate the correct space. The sign will relay contact information for the person(s) in the vehicle in the event that they need additional customer service accommodation. Either the person with the disability, or the support worker, can call the number provided to obtain assistance. The employee who answers the call will direct the enquiry to the local AODA officer and ensure that the customer service policies and procedures are fulfilled. If there are questions at any point during this process, regarding the Lafarge Accessibility Standards or to obtain a copy of the policies and procedures as designed by Lafarge Canada, the staff may contact the main AODA Coordinator or local HR Manager directly. By Email: [email protected] By Mail: AODA Coordinator 6509 Airport Road, Mississauga, Ontario L4V 1S7

13

Workplace Violence and Harassment Lafarge is committed to providing a safe and healthy workplace free from actual, attempted or threatened violence. The Company will take all reasonable precautions to prevent workplace violence and harassment and to protect employees, visitors, contractors, vendors and delivery persons at the workplace. Workplace Violence Defined: 1) The use of physical force against or by an employee. 2) Bullying, intimidating, embarrassing, or demanding behaviour, 3) The attempted use of physical force against or by an employee. 4) An action or statement reasonably believed to be a threat of physical harm or as a threat to safety or security in the workplace. 5) Threatening to, or bringing a weapon of any kind to a Company workplace or possessing a weapon of any kind while carrying out Company business.

• • • •

All employees are expected to comply with this policy at all times to protect both themselves and their coworkers in the workplace. All incidents of workplace violence must be reported to a Supervisor immediately. In cases of extreme or imminent harm, the police should also be notified. All complaints or incidents will be recorded in writing and investigated by Management or Human Resources.

Domestic Violence Any employee experiencing violence outside of the workplace that may create a risk of danger to themselves or others in the workplace is encouraged to report such violence so that the Company can take reasonable preventative steps. Prohibition Against Retaliation Retaliation is prohibited against employees who have made complaints in good faith or provided information regarding a complaint or incident. 14

Drugs and Alcohol At Lafarge we work in a Safety Sensitive Environment. In 2009, Lafarge developed a Drug and Alcohol Policy. This policy will be distributed to all employees and is intended to contribute to the safe working environment all employees have come to know and expect. What are an Employee’s Obligations? 1) Arrive on-time and be fit for work and remain fit for work for the duration of their period of duty. 2) Consult with their doctor or pharmacist regarding the proper use of medication (including over-the-counter medications) they might be using to determine if the medication may have a negative effect on their ability to safely perform their job duties. 3) Advise their supervisor/manager immediately if they are taking any medication which may negatively impact their ability to safely perform their duties, and to only take such medication as prescribed by a physician. 4) Seek appropriate counseling/treatment if they suspect they may have a dependence problem or an emerging substance abuse issue. 5) Take appropriate action to ensure a co-worker does not remain in an unfit condition at work which may endanger the employee, coworkers, or others. If you suspect a co-worker is under the influence you should confidentially contact your supervisor/manager immediately. 6) Understand that using, distributing or having alcohol or illegal substances (including drug paraphernalia) on company premises is a violation of the policy. How or when will a test be ordered? After an initial investigation, the supervisor/ manager will be required to show “reasonable cause” for sending an employee for a test. Random testing can not be done. Once “reasonable cause” has been established, employees are obligated to follow their supervisors instructions. Failure to cooperate or submit to a test could be seen as a violation of the policy which could lead to discipline. If there has been an accident or serious incident an employee may be sent for testing to rule out that drugs or alcohol was a factor. 15

Workplace Hazardous Materials Information System (WHMIS) The Workplace Hazardous Materials Information System (WHMIS) was established to document and share information about hazardous materials produced, handled, stored or disposed of in the workplace. There are 3 elements to WHMIS: 1) Labels - All hazardous materials must display labels that clearly identify risks and outline safe handling guidelines. 2) Material Safety Data Sheets (MSDS) - Each hazardous product in the workplace must have an associated MSDS sheet. The MSDS shares more detailed information than is contained on the label. 3) Worker Education - Employers must train workers on how to interpret and use the information on labels and MSDSs. WHMIS applies to workplace health and safety only. It does not regulate: • Hazardous materials in transport (Transportation of Dangerous Goods) • Hazardous products that are used in the home, or

•

The effects of hazardous materials on the environment.

There are 6 classes of controlled products. Some of those classes are further broken into divisions. Class A - Compressed Gas

Class D2 - Materials Causing Other Toxic Effects

Class B - Flammable and Combustible Material

Class D3 - Biohazardous Infection Material

Class C - Oxidizing Material

Class E - Corrosive Material

Class D1 - Materials Causing Immediate and Serious Toxic Effects

Class F - Dangerously Reactive Material 17

Material Safety Data Sheets (MSDS) A Material Safety Data Sheet (MSDS) is a multi-page resource containing detailed hazard and safe handling information for controlled products. MSDS are prepared by the supplier and act as a detailed supplement to the information provided on the label. The employer must provide a file of MSDS for all controlled products stored, used or handled in the workplace. MSDS are valid for a period of 3 years. Some of the information listed on the MSDS includes: 1. Product Information: Product identifier, product use, supplier name and address, and emergency telephone number. 2. Hazardous Ingredients: All hazardous ingredients must be identified unless propitiatory. 3. Physical Data: Significant physical properties 4. Fire and Explosion Data: Flash point, flammable limits, autoignition temperature and other flammable properties. 5. Reactivity Data: Whether the product is stable, conditions of instability and whether other materials may be incompatible. 6. Toxicological Data: Routes of entry and toxic effects. 7. Preventative Measures: Safe handling and storage procedures, PPE requirements, safe clean-up techniques and materials. 8. First Aid Measures: What to do it the material is swallowed, inhaled or spilled on the skin or in the eyes. 9. Preparation Information: Name and phone number of the party who prepared the MSDS. Not all of the information contained on the MSDS will regularly apply to workers handling the product. Here are some areas to focus on: • Know where your MSDS documents are stored. Identify the product and make sure you have the correct and up-to-date MSDS. • Think about how you are going to use or handle the product.

• •

Identify the hazards and understand the safe handling and storage techniques. Review what to do in an emergency (spill, fire, first-aid, etc…) Always review the MSDS before handling a controlled product. 18

Ready Mix Rules / Guidelines There are 5 basic rules that must always be followed when delivering product to a customer site. These rules are designed to protect both Lafarge workers and contractors who are working in the area. They also minimize the chances of damage to your Ready Mix Truck or any Contractor Equipment. 1) No contractor chutes are to be added to your truck. • The chutes that are on your truck are the only ones to be used. They are of proven quality and are designed for that application and load rating. 2) Trucks shall keep at least 1m (3 ft) back from any excavation. • This distance is a minimum. For deeper excavations or situations where the soil composition is suspect, it is always better to increase your setback distance. You should also always try to approach the area with your truck perpendicular to the excavation. 3) All ramps shall be safe and of proven quality before driving on them. • If the ramp looks suspect or you have concerns about its integrity, be sure to raise them with the Site Foreman and your Supervisor / Dispatcher. 4) Contractors shall provide signalers for all movement on their site. • Contractors are responsible for the Health and Safety of those on their site. They must also be aware of, and control, the operation of mobile equipment. 5) Ready Mix trucks shall not be towed in or out of job sites. • The site access and egress should be of proven quality. If you can not safely enter the site, talk to the Site Foreman. If your truck becomes stuck, notify your Supervisor immediately and so a professional towing company can be called. 20

Personal Protective Equipment (PPE) As stated in the 4 Principles: “Your Personal Protective Equipment (PPE) is your uniform”. Wearing the appropriate PPE not only protects you from hazards around the plant and at the job site, it also conveys an image of professionalism that shows both the public and customers that you are a knowledgeable expert who can provide meaningful advice. Always do a risk assessment and make sure you have the correct PPE for the job. Depending on the results, more specialize PPE may be required. Choosing the correct gloves , dust mask, or ear protection is always important. The ECAN minimum PPE requirements are as follows: Hard Hats All Hard Hats must be Class E Type 1 or Class E Type 2 (as prescribed by local legislation) with minimum 4 point ratchet suspension and 3 reflective silver stripes (2 side and 1 rear). All hardhats purchased from this point forward must be the MSA V-Guard and must be chartreuse in colour. Hard Hats have a maximum useful life of 5 years and the suspension should be changed annually. Safety Glasses Safety Glasses must have minimum 40mm (1.6”) wide and 33mm (1.3”) high lenses covering each eye with permanently affixed side shields. Prescription safety glasses are paid for by Lafarge but the “transitions” portion of the prescription (if chosen) is not covered. Safety Vests/Reflective Clothing All safety vests/t-shirts purchased from this point forward must be chartreuse in colour with silver 2” reflective striping (2 vertical front stripes extending over the shoulders, an “X” on the back, and a belly stripe) unless orange is required by local legislation. Tear-away vests are optional. Reflective arm and leg bands are required for night work. Safety Boots All employees must wear 8” safety boots laced to the top with both toe and sole protection (green triangle). No speed laces or rigger boots allowed. 27

Personal Protective Equipment (PPE) Inspection PPE must be inspected on a regular basis and before each use to ensure the protection provided is still adequate. There are 5 key areas to review when completing inspection of any PPE. Hardware Inspect all of the hard parts of the equipment such as d-rings and clasps (if applicable). Look for rust, pitting, deformation, cracks, and signs of stress or trauma. Software Inspect all of the soft parts of the equipment such as webbing and straps (if applicable). Look for cuts, splitting, chemical damager (markers or paint), physical damage (welding spatter). Functionality Inspect all of the clasps and buckles on the equipment (if applicable). Look for locking function, excess play and secure engagement. Tags and Labels Any PPE with synthetic parts has a maximum useful life of 5 years. Fall protection equipment, such as winches and SRL’s are certified for 2 years from the date of purchase and then must be recertified annually. Look for date of manufacture and date of last inspection. Stitching Inspect all of the stitching, especially load bearing stitches (if applicable). Look for loose weave, cuts and fraying.

28

Noise Protection Ready Mix Drivers are exposed to noisy environments both at the plant and on the job site. It is important to protect the ears from the damage this elevated noise can inflict. Hearing protection and conservation are important elements to any PPE program. Hearing tests should be conducted on a regular basis and the results tracked to ensure the protection chosen is adequate. The most common hearing protection is the foam ear plug. These plugs are made of memory foam and can provide noise reduction ratings anywhere from 28 to 33. These foam ear plugs are deigned for single use and should be discarded once the exposure is complete. Level of Noise dB(A)

Maximum Daily Exposure Time

85

8 hours

91

2 hours

97

30 minutes

103

7 minutes

Inserting Foam Ear Plugs 1) 2) 3) 4)

Roll the ear plug between your thumb and forefinger until it is compressed. Use the opposite arm to reach around your head and gently pull the ear upwards to open the ear canal. Insert the compressed ear plug into the ear canal. Let go of your ear and allow the ear plug to expand.

For extreme noise environments or where the noise is constant for long periods of time, it is recommended that you wear both ear plugs and ear muffs to get the most protection. Hearing loss from long term exposure to noise is permanent and can not be treated, so protect your hearing! 29

Dust Protection A disposable dust mask is invaluable for protecting the wearer from airborne environmental hazards. While a disposable dust mask will not provide complete protection from every harmful substance, it will lessen a person’s exposure to potentially dangerous situations. In order to ensure effective protection, the mask must be worn and fitted correctly. Putting on a Dust Mask 1) Hold the dust mask in your dominant hand, so that the narrow end with the nose clip is near your finger tips. Allow the straps to dangle under your hand. 2) Bring the dust mask up to your face with the narrow end (the nose clip end) near your nose. Position the other end of the dust mask under your chin. 3) Grasp the bottom elastic strap and pull it over your head and past your ears. Position it around your neck. Grasp the top elastic strap and pull it over your head. Position it at the upper back of your head near the crown. 4) Pinch the nose clip gently around the bridge of your nose. Fit: Check the fit of the mask by covering it with your hands and exhaling through your nose and then your mouth. As you exhale, feel with your hands to see if air leaks out from around the edges of the mask. If there is leakage consider choosing another mask size or style. The N95 Mask is the most common mask used. It filters out 95% of airborne particulate. People with facial hair may experience difficulty achieving a tight seal with a disposable dust mask. When not using the mask store it in a brown paper bag to protect it from contamination. Dust particles lodge in the mask over time. If you notice difficulty breathing while wearing the mask, replace it immediately. 30

Site Hazards Site hazards at Lafarge Ready Mix sites are usually well documented and well controlled. Delivering product to customer sites can prove to be more risky due to the ever changing nature of construction activities. It is important to always:

• • • • • • • • •

Assess the access and egress points to ensure you have a safe way in-and-out of the job site. Communicate with other drivers and site staff to see what changes have been made at the site. Ensure you are aware of other activities taking place on-site. Ensure you have a spotter and maintain continuous visual contact with them while backing up. Continually monitor the space and clearances around your truck and be aware of other mobile equipment and people working in the area. Do not limit your focus to hazards at ground level, be aware of elevated hazards such as trees or power lines. Inspect excavations and ground conditions before bringing your truck into the area. Take note of any working at height or slip, trip and fall hazards or unsafe conditions and communicate them to the site supervisors immediately. Maintain an open communication (both visually and verbally) with the site staff. If you have genuine concerns raise them! If they are not receptive or responsive, notify your supervisor or the sales representative immediately.

36

High Voltage Overhead Wires Over the past several year there have been some significant incidents where mobile equipment has come in contact with high voltage overhead wires. It is important to note that making contact with the wire is not the only danger. Electricity can travel up to 10m (33 ft) through the ground to surrounding workers and equipment! Depending on the environment, weather, and factors such as humidity, it is possible for the energy to “Arc” over to the mobile equipment without making direct contact with the power supply line. It is therefore best to observe minimum setback distances whenever operating any equipment around live power lines. Minimum setback distances are as follows: 50 V to 72.5 kV 72.6 kV to 362 kV 500+ kV

3.05 m (10 ft) 4.68 m (15.5 ft) 8 m (26ft)

Most residential power lines are medium voltage (