EMC Documentum ApplicationXtender
© Copyright 2008 EMC Corporation. All rights reserved.
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Customer Challenges
C t and Cost d productivity d ti it Physical storage of paper Printing and shipping costs Staff required for managing paper
© Copyright 2008 EMC Corporation. All rights reserved.
S l ti “mismatch” Solution “ i t h” Too much or too little functionality Too expensive to acquire and operate
Compliance C li and d governance Misplaced documents Litigation support What should be saved?
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What Are Key Requirements?
Input
Powerful capture and image management capabilities Scanners Application and faxes output Paper and e-forms
Support pp for all information types: yp images, g reports, p Microsoft Office, etc.
Process
Single, secure repository Workflow routing
Security and retention
Comprehensive file management
Search and view
Deliver
Integration with third-party business applications Browser Data and and desktop documents
Rapid deployment and return on investment
Business applications © Copyright 2008 EMC Corporation. All rights reserved.
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ApplicationXtender: Key Features
Input
Powerful capture and image management capabilities Scanners Application and faxes output Paper and e-forms
Support pp for all information types: yp images, reports, Microsoft Office, etc.
Process
Single, secure repository Workflow routing
Security and retention
Comprehensive file management
Search and view
Deliver
Integration with third-party business applications Browser Data and and desktop documents
Rapid deployment and return on investment
Business applications
© Copyright 2008 EMC Corporation. All rights reserved.
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EMC Captiva QuickScan Pro for ApplicationXtender Input
New
Market-leading one-step capture offering – – – –
Batch processing Automatic document separation Barcode recognition Image processing (binary, grey, and color support) – Optical Character Recognition and index
Supported by virtually all commerciallyy available scanners First license at no charge with three ApplicationXtender seats
Simple to configure and use Cost effective; no per page or per image per-page per-image costs Seamless integration with ApplicationXtender © Copyright 2008 EMC Corporation. All rights reserved.
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Analysts Agree!
“…midsize midsize companies companies…have have modest requirements and limited budgets and IT resources…regardless of size, every organization needs document management - to improve access to documents and gain better control over them, to support regulatory compliance, to foster collaboration, ll b i to automate paper-intensive i i b business i processes, to gain i employee efficiency and to improve customer service.”
“SMBs are buying smart, keeping infrastructure costs down by choosing standards-based technologies technologies, covering fewer locations and perhaps most importantly, keeping complexity to a minimum…”
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What it Takes to Win Offers aligned with customer and market opportunity pp y
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Focused F d organization
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Fulfillment, ordering, Fulfillment ordering and pricing © Copyright 2008 EMC Corporation. All rights reserved.
Proper sales P l model
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Appropriate marketing tactics 7
Marketing
Communications – CMA Channel Marketing Quarterly Webcast – CMA Channel Monthly Con-call – Monthly Partner Newsletter (Velocity)
New Assets – – – – –
AP ROI Calculator AP Solutions Guide New Ax landing Page AX Post Card Mailer Campaign-in-a-Box
Competitive Information Press Releases
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New Success Stories Seminar in a box Partner Solutions Gallery Campaign Builder Velocity New Bundles Q3 Plans
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Marketing AX Press Releases Mar 5 2008 ECM Connection 2008 ACE Award Winners Announced At AIIM Conference & Expo
Dec 17 2007 EMC® Documentum® ApplicationXtender® Streamlines Business Operations at Major New York P Property D Developer l
Nov 8 2007 Medical Group Eases the Pain of Health Records Management Using EMC Technology and Services
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AX – Positioned to WIN! AX is Fixed Content ApplicationXtender Collect, Organize, nage & Deliver Business Information
Ma
AX creates a centralized “Electronic El i File Fil Cabinet” for all of your information assets © Copyright 2008 EMC Corporation. All rights reserved.
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AX – Positioned to WIN! Windows Platform Information Archival & Management Document Imaging
A li ti Xt d ApplicationXtender Collect, Organize, Manage & Deliver Business I f Information i
Enterprise Report Management/COLD
Basic Document Management
AX creates a centralized “Electronic El i File Fil Cabinet” for all of your information assets
Document-Centric Workflow © Copyright 2008 EMC Corporation. All rights reserved.
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AX – Positioned to WIN!
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AX – Positioned to WIN!
State of NC Treasury
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Customer Success: Warren Paving Order Management and Operations Customer Profile Leading producer of asphalt for airport, highway and high-tech work site construction
Business Problem Receiving and delivery operations required lots of paper for accounting and auditing Existing processes were tedious tedious, time-consuming time consuming, and errorerror prone Producing information to support customer requests was slow, costly and required shipping and handling paper
S l ti Solution ApplicationXtender Partner: Advanced Business Systems
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Benefits from ApplicationXtender pp The company-wide solution was up and running in one week, helping save time on previously p y manual activities Quick retrieval of documents makes it easier to reply to audit requests Better response and faster access to information, improves customer service Fast, online access means doing away with paper file cabinets
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Customer Success: Gamma-Dynacare Medical Labs Medical Test Information Customer Profile Leading Ontario-based provider of quality medical testing services and related information More than 35 million tests processed annually
Business Problem Large volume of paper-based documents (receives six million annual paper-based test requisitions) Delayed responses to patient and physician-related inquiries related to test results
Solution
Benefits from ApplicationXtender Immediate access to 25,000 daily documents Quick response to test result lt inquiries i ii Reduced operation costs associated with processing and handling documents
ApplicationXtender Partner: CDIT VAR Services
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Customer Success: American Student Assistance Loan Documentation Customer Profile Leading provider of higher education financing products and services Have helped 2 2.4 4 million students pursue academic dreams for more than 40 years
Business Problem Growing customer base generates high volumes of loan loanrelated documents that need to be stored, accessed, and archived Aging FileNet system for scanning required costly support and could not be upgraded
Solution ApplicationXtender Partner: Paragon Systems
© Copyright 2008 EMC Corporation. All rights reserved.
Benefits from ApplicationXtender Quick deployment, massive file conversion/migration, and rapid acceptance by end users Reduced operating costs by replacing outdated legacy system Better response and faster access to information, improving customer service New applications are being added to improve productivity and slash costs
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Customer Success: Oklahoma Department of Human Services
Citizen Case Management Customer Profile Handles all child support cases within Oklahoma 36 regional i l courtt centers t across the th state t t
Business Problem Approximately 3,000 child support cases per month (each with an average of 50 p paper p p pages) g ) Inefficient and slow response to inquiries High cost of mailing files Risk of losing files Lack of storage space
Solution ApplicationXtender Partner: Business Imaging Systems
© Copyright 2008 EMC Corporation. All rights reserved.
Benefits from the Solution Rapid time-to-value as the solution was ready for cases within a few weeks Staff available to perform more value-added work Cost savings (storage, printing mailing) printing, Reduction in risk of losing documents Improved customer service by reducing time to retrieve information from weeks to seconds 17
If You’re Burdened with…
Paper that is difficult to store, access, and handle Manual processes that are slow, expensive, and error-prone Unmanaged information that creates compliance risk
Then ApplicationXtender is the right choice because it… Converts paper to digital form, reducing costs and improving information access Streamlines business processes, minimizing errors and duplicate efforts Promotes compliance, securely storing information and setting policies for access and retention Fits your requirements; it is feature-rich, easy to deploy, and delivers a rapid return on investment
© Copyright 2008 EMC Corporation. All rights reserved.
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Why ApplicationXtender?
Because of customer and partner validation validation… – More than 7,000 successful customers across all industrial and public sector segments and geographies – Extensive value-added partner network for expert planning and deployment, p y , support, pp , and consultation
Because ApplicationXtender is from EMC… – Strategic and innovative product family that uniquely covers all th aspects the t off transactional t ti l content t t management…from t f capture t through archive – Unmatched fiscal strength, viability, and R&D investment – Recognized market leader
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Fujitsu Technology Advantages
Fujitsu Paper Handling Paper Path
Charged Coupled Device VS Contact Image g Sensor
ADF Paper Size & Capacity ADF Accessibility Double Feed Detection Thickness & Pick Speed Settings
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