ELS Business Training Course Prospectus

Explosive Learning Solutions Limited 4 The Terraces Harwell Science and Innovation Campus Oxfordshire OX11 0SG

Tel: +44(0) 1235 861805 Fax: +44(0) 5603 146522 www.elsbusinesstraining.co.uk Email: [email protected]

Contents About us… ..................................................................................................................................................... 5 Future Courses ............................................................................................................................................................................................. 5 Why choose Explosive Learning Solutions? .................................................................................................. 6 Virtual Learning Environment ............................................................................................................................................................... 6 Accreditation ................................................................................................................................................................................................. 6 Contact Us ....................................................................................................................................................................................................... 6 Costs .................................................................................................................................................................................................................. 6 Bespoke Courses .......................................................................................................................................................................................... 6 Course dates .................................................................................................................................................................................................. 6 Where we are................................................................................................................................................ 7 PRINCE2® Foundation & Practitioner ........................................................................................................... 8 AgilePM Foundation & Practitioner .............................................................................................................. 9 PRINCE2 Agile Practitioner .......................................................................................................................... 10 M_o_R® (Management of Risk) Foundation & Practitioner ....................................................................... 11 Lean and 6 Sigma (ILM Green Belt; APMG Lean Six Sigma Yellow Belt™) .................................................. 12 Facilitation™ Foundation & Practitioner ..................................................................................................... 13 APMP for PRINCE2® Practitioners............................................................................................................... 14 APMP Project Management Qualification .................................................................................................. 15 Change Management™ Foundation & Practitioner .................................................................................... 16 Better Business Cases™ Foundation & Practitioner.................................................................................... 17 Cyber Security Awareness™ ........................................................................................................................ 18 The PS Professional® - Rainmaker............................................................................................................... 19 Level 4 Certificate in Education and Training (6502) Course Information Sheet ..................................... 20 Level 3 Certificate in Assessing Vocational Achievement (TAQA 6317-33) ................................................ 21 Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (TAQA 631740) ............................................................................................................................................................... 22 Level 3 Award in Leadership and Management 600/5934/5 ..................................................................... 23 Coaching and Mentoring (level 5) ............................................................................................................... 24 Course Design for Business ......................................................................................................................... 25 Managing the Training Process ................................................................................................................... 26 The Training Manager’s Course .................................................................................................................. 27 Supply Chain Management ......................................................................................................................... 28 Learning and Development Management .................................................................................................. 29 Bespoke - Leadership Development ........................................................................................................... 30 Bespoke - Social Media ............................................................................................................................... 31 Bespoke - Presenting with Impact .............................................................................................................. 32

Bespoke - Active Listening Skills.................................................................................................................. 33 Designing and Building Spreadsheet Models ................................................................................................................................ 34 Understand your data using Microsoft Access ............................................................................................................................. 34 Data Analysis Tools for the Business Manager ............................................................................................................................ 34 Using MS Project or similar project management tools ........................................................................................................... 34 Course Dates ............................................................................................................................................... 35 Booking and Payment details...................................................................................................................... 35 Booking ......................................................................................................................................................................................................... 35 Terms and Conditions ............................................................................................................................................................................ 35 Contact .......................................................................................................................................................................................................... 35

The APM Group Ltd. PRINCE2® is a registered trade mark of Axelos Ltd. The Swirl logo™ is a trade mark of Axelos Ltd; The APM Group Ltd. M_o_R® is a registered trade mark of Axelos Ltd. The Swirl logo™ is a trade mark of Axelos Ltd; The APMG-International Lean Six Sigma and Swirl Device logo is a Trade Mark of the APM Group Ltd ;The APMG-International Facilitation and Swirl Device logo is a Trade Mark of the APM Group Ltd; The APMG-International Change Management and Swirl Device logo is a Trade Mark of the APM Group Ltd. The APMG-International Better Business Cases and Swirl Device logo is a Trade Mark of the APM Group Ltd.

About us… ELS Business Training is the training and courses element of Explosive Learning Solutions Limited. Although our company is predominantly a consultancy company we have always delivered quality and effective training into the corporate sector where we deliver internationally recognised accredited courses and have designed bespoke training packages based on the organisation’s requirement to great success. The company has comprehensive experience in Organisational Design & Development, Education, Training Design and Training Delivery where all of our trainers work as consultants within the area they train and hold the required qualifications to teach and instruct, most have academic qualifications in the subject area in which they deliver. The company continuously strives to remain current and prides itself on adding value and delivering courses which reflect the current climate. Our delegates come first. We pride ourselves on going the extra mile for our students where we see the student experience is of paramount importance. Our ethos is maintaining and building on our quality of delivery and we achieve this where:     

Classes have no more than 12 students Training is based on known principles of adult learning Training is contextualised so that we apply the material to the background you come from Continuous support– we offer follow on discussion groups and advise as a matter of course Free enrolment on our MOODLE™ Virtual Learning Environment (Blended Learning Solution)

We regularly see comments on our courses appear on LinkedIn and rather than believe us about the quality of the training, check the comments made there. We are proud to have been given a national award for Training Partnership for the work we have done in delivering quality training. Our prospectus does change routinely with the addition of new courses and if we are not delivering what you want at the moment give us a call and you might find we can help. We continuously strive to remain current, add value and deliver courses which reflect the current climate. Our main aim is to help you, whether you are looking to re-train for a new skill or for your continuous professional development.

Future Courses ELS continuously strives to develop and offer new course products that meet the current environment, both commercially and professionally. We are in the process of bringing the following courses into our prospectus:  PS Professionals® - Athlete (APMG)  PS Professional ® - Executive (APMG)  Level 4 Certificate in Education and Training (City and Guilds)  Contract and Commercial Management (IACCM/APMG) Please keep looking at our website www.elsbusinesstraining.co.uk for the new courses, their dates and prices or contact our courses manager direct on 01235 861805 for further details.

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Why choose Explosive Learning Solutions? Explosive Learning Solutions (ELS) delivers training solutions that are relevant, engaging and actionable. We are here to help you and believe we can achieve this by remaining flexible to your needs. The courses we offer may be of interest at any stage of your career for personal and professional development or equally while you prepare for a new career or skill change.

Virtual Learning Environment ELS have created a Virtual Learning Environment (VLE) in order to support and add value to you whilst undertaking your specific course. The VLE contains all the current information required on the course as well as supporting reference material (examples, case studies etc) to enhance your studies and learning experience. Delegates who have enrolled on our courses will be automatically assigned to the VLE where they will benefit from the student forum (excellent for immediate collaboration with fellow delegates), functional resources, quizzes, videos and blogs, all of which underpins learning to support and offer the greatest opportunity for success with the course. The VLE will remain open to you for up to 6 months after the course so that you can access the reference material for your continued professional development when you are applying your new found skills in the workplace. The forum will also remain open post course so that you are able to socialize and share good practice, further aiding your learning process.

Accreditation We run courses that have been accredited with the City & Guilds of London Institute, the Institute of Leadership & Management (ILM), Association of Project Management Group (APMG) and Association for Project Management (APM). However, we can offer a Bespoke Training service on request.

Contact Us To book your places, or for further information please call us on 01235 861805 or email: [email protected]

Costs We have intentionally not included prices in this booklet as we like to work with people to ensure that we can offer the price solution that suits you, but we know you will be impressed on the price when you talk to us. Do give us a call for the details.

Bespoke Courses We can tailor courses to your requirement based on your organisational needs. Our Organisational Design and Development and Training Design and Development consultants, who are also specialists in their field of expertise to Masters Level, have extensive experience in designing bespoke course packages for many of our clients.

Course dates For all courses please see www.elsbusinesstraining.co.uk or give us a call on 01235 861805.

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Where we are Our offices are based in Oxfordshire, just a short drive north from the M4 junction with the A34. 4 The Terraces Library Avenue Harwell Science and Innovation Campus Harwell Oxfordshire OX11 0SG

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PRINCE2® Foundation & Practitioner Summary PRINCE2® (PRojects IN Controlled Environments) is a globally recognised Project Management methodology as best practice and widely adopted in many projects around the world. It is the standard method used by the UK government and is also utilised extensively in both the public and private sectors.

Why it’s important For individuals, PRINCE2® training and certification demonstrates to existing or new employers an understanding of the approach and how PRINCE2®can be applied. Implementing PRINCE2® methodology firmly in your business practices will promote smoother working relationships with other like-minded companies and keep your projects under control when working with organisations that use alternative business practises from your own.

What it covers Foundation level is designed so that candidates understand Processes, Principles and Themes of the PRINCE2® method and is required prior to progressing to Practitioner level. The practitioner level of qualification aims to measure whether a candidate can apply PRINCE2® to the running and management of a project within an environment supporting PRINCE2®. The course follows the syllabus as set down by the APMG Group:     

The Process Based approach PRINCE2 principles Project Governance Roles & Responsibilities Quality

Plans  Management of Risk  Progress including Project Controls and Tolerance  Tailoring PRINCE2 to the project environment  Organisation and Communication 

Who will benefit Aspiring and existing Project Managers at all levels, senior managers who operate at the project board level, potential team managers and leaders and those who provide a project support role. There are few people who work in a project environment who would not find this course truly beneficial.

Duration Foundation and Practitioner Course – 5 days. If a Re-registration is required, a 2 day practitioner element is to be conducted.

The APM Group Ltd. PRINCE2® is a registered trade mark of Axelos Ltd. The Swirl logo™ is a trade mark of Axelos Ltd

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AgilePM Foundation & Practitioner Summary The AgilePM certification aims to address the needs of those working in a project-focused environment who want to be agile. This course offers a practical and repeatable methodology that achieves an ideal balance between the standards, rigour and visibility required for good project management, and the fast pace, change and empowerment provided by agile.

Why it’s important The focus of agile project management is on developing solutions incrementally enabling project teams to react effectively to changing requirements, whilst empowering project personnel and encouraging increased collaboration and ownership.

What it covers The foundation certification provides users of the method with the core principles needed to facilitate a successful project, while allowing a degree of scope and agility that not many other methodologies provide. The practitioner level empowers, encourages and equips you with an in-depth knowledge of not just the certification, but also how to apply and implement these principles into the life of a project manager on a daily basis. The guidance is based on Dynamic Systems Development Method (DSDM) Consortium's Agile Project Framework and is underpinned by DSDM's eight principles for effective agile project delivery:

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Focuses on the Business Need Collaborate Build Incrementally Firm Foundations Communicate Continuously and Clearly

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Deliver on Time Never Compromise Quality Develop Iteratively Demonstrate Control

Who will benefit With a clear, concise and detailed perspective on project productivity, the AgilePM certification is useful to all candidates and competency levels ranging from highly experienced project managers to those new to the industry. Organisations and individuals benefit by delivering change faster, at a lower cost and with lower risk by continually validating project milestones against business objectives. You will achieve better communication and control over projects and adapt project plans without disrupting the project budget, timescale and scope.

Duration Foundation and Practitioner Course – 5 days. If a Re-registration is required, a 2 day practitioner element is to be conducted.

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PRINCE2 Agile Practitioner Summary PRINCE2 Agile is a solution combining the flexibility and responsiveness of agile with the clearly defined framework of PRINCE2®. PRINCE2 Agile framework covers a wide range of agile concepts, including SCRUM, Kanban and Lean™ Startup.

Why it’s important The strength of PRINCE2® lies in the areas of project direction and project management whereas agile has a very strong focus on product delivery. When PRINCE2® and agile are combined, project direction, project management and project delivery are optimized to create a complete project management solution.

What it covers PRINCE2 Agile is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world’s most recognized project management method. PRINCE2 Agile has been developed as a single-tier Practitioner qualification. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile in a scenario situation. The course covers the following:

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How to tailor the integrated set of PRINCE2® principles, themes and processes

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How to produce the PRINCE2® management products

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How to map the common agile roles to the PRINCE2® project management team structure How to incorporate the fundamental agile behaviours, concepts and techniques into PRINCE2®

Who will benefit Those who hold the PRINCE2® Practitioner qualification and can improve their position in the job market and career progression within project and programme management by achieving the new PRINCE2 Agile qualification. It is recognised globally with an international qualification which demonstrates your ability to apply best practice approaches to managing any and every kind of project – no matter the size or scale. Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved.

Duration Practitioner Course – 3 days. If a Re-registration is required, a 2 day practitioner element is to be conducted.

PRINCE2 ® is a registered trade mark of Axelos Ltd.

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M_o_R® (Management of Risk) Foundation & Practitioner Summary The correct, timely and appropriate identification of risk, assessment of the impact and probability and planning of responses is fundamental in the success of the contemporary business. M_o_R® allows all businesses, regardless of sector or size, to manage their risk and ultimately add value to their activities. M_o_R® is an internationally recognised risk management qualification underpinned by relevant, up-todate scenarios and examples.

Why it’s important M_o_R® is part of the Best Practice Guidance portfolio published by Axelos Ltd. It covers the management of risk at the strategic, programme, project or operational level and offers benefits to organisations using PRINCE2®, Agile and other programme methodologies.

What it covers Foundation level is delivered on days 1 to 3, with the foundation examination taking place on the afternoon of the third day. Day 4 consists of practitioner practice papers ahead of the practitioner examination on day 5. The course follows the syllabus as set down by the APMG Group:

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Risk Management Principles

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Risk Management Process

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Risk Management Approach

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Embedding and Reviewing Risk Management

Who will benefit Aspiring and existing Project and Programme professionals looking to cement their knowledge and build their capability of risk management; business professionals who want to understand the threats and opportunities facing their firms, business areas and organisational activities.

Duration Foundation and Practitioner Course – 5 days. If a Reregistration is required, a 2 day practitioner element is to be conducted.

The APM Group Ltd. M_o_R® is a registered trade mark of Axelos Ltd. The Swirl logo™ is a trade mark of Axelos Ltd; The APM Group Ltd. PRINCE2® is a registered trade mark of Axelos Ltd. The Swirl logo™ is a trade mark of Axelos Lt

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Lean and 6 Sigma (ILM Green Belt; APMG Lean Six Sigma Yellow Belt™) Summary Lean Six Sigma is a management approach to business performance improvement that has blended the two individual specialisms of Lean and Six Sigma. Both management strategies are among the most used worldwide and have experienced proven success in a wide variety of industries and services. APMG International has partnered with Lean Six Sigma Academy (LSSA) to bring a full suite of Lean Six Sigma Belts (Yellow, Orange, Green and Black) together as a professional framework.

Why it’s important The application of Lean Six Sigma allows quality and efficiency improvements to be effectively realized. The focus of Lean is about speed, efficiency and taking waste out of a process. Six Sigma focuses on effectiveness and removal of errors. When combined and implemented properly it can be a powerful management tool that can greatly improve an organization’s performance, by providing a structured approach to resolving problems. Lean Six Sigma can help you to bring about rapid improvements, whether in a manufacturing or service-based context.

What it covers This Yellow Belt course introduces the candidate to the fundamentals of Lean Six Sigma which is a combination of Lean methods and Six Sigma approaches. It covers the basics of Lean and Six Sigma and shows you the tools and approaches for eliminating waste whilst improving quality within an organisational process. This belt is suitable for anyone who wants to learn basic Lean Six Sigma principles and the most important Lean Six Sigma instruments. The course follows the syllabus as set down by the APMG Group and the ILM:     

Lean Fundamentals Value Flow Push and Pull Process & Value Stream Mapping Theory of Constraints

Metrics and Cost Elimination of Waste  Six Sigma Approaches/techniques  The People Factor and Lean  Quality Management  

Who will benefit Individuals achieving the Yellow Belt will have the experience with processes in daily practice and will often be involved in leading Kaizen projects or they are a team member in a Green or Black Belt project. They will add value for customers, employees and shareholders by minimising process variation and waste. Improve performance and reduce timescales for Lean Six Sigma projects.

Duration Yellow Belt Course – 4 days. The course is dual qualified by the APMG and ILM at no extra cost The APMG-International Lean Six Sigma and Swirl Device logo is a Trade Mark of the APM Group Ltd

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Facilitation™ Foundation & Practitioner Summary Facilitation™ is a common word used in a variety of different contexts. However, ‘being a facilitator’ for a group and ‘facilitating meetings/events’ requires key skills and a deep knowledge of the principles and concepts. The skill of Facilitation assists organizations to tackle difficult challenges using best practice facilitation methods, to make certain robust solutions that can be delivered in an effective, timely and constructive way that won’t compromise on the key issues and to enable organizations to involve and engage people at all levels, using a collaborative approach to facilitate change.

Why it’s important This is increasingly recognised throughout industry as a key skill to own where the qualification is relevant to all sectors and types of situations where collaboration is required to tackle issues, resolve organizational problems and develop effective solutions. It is widely recognised as an important and strategic skill to assist projects where clarity and delivery of projects on time, to budget and within timescales is of paramount importance.

What it covers The Foundation certification is to confirm that candidates have sufficient knowledge and understanding of the Process Iceberg® Facilitation Methodology to be able to facilitate effectively support events. The Practitioner qualification is to confirm you have achieved sufficient understanding of how to apply and tailor facilitation principles and practice in situations addressing Tasks in Uncertainty, and managing groups that might not have sufficient Process experience. The course follows the syllabus as set down by the APMG Group:     

The Process Iceberg® Model Task and Process Format and Tools Role of the Facilitator Process Iceberg® Review

Characteristics of a Facilitator Preparing for an Event  Contract with a Group  Facilitating an Event  Applying Process  

Who will benefit Individuals who will add value to organisations where they can manage project team members and enable them to identify key issues, develop robust solutions through creative thinking and effective selection of options and launch projects effectively by defining the objectives and key outcomes of a project or programme.

Duration Foundation and Practitioner Course – 5 days. If a Re-registration is required, a 2 day practitioner element is to be conducted. The APMG-International Facilitation and Swirl Device logo is a Trade Mark of the APM Group Ltd

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APMP for PRINCE2® Practitioners Summary APMP develops your knowledge and understanding beyond your learning from PRINCE2® to help you grow into a committed and capable project professional. It prepares you to deliver project success in critical areas such as budgeting and cost management, conflict management and teamwork. This qualification builds and enhances your Project Management capability and credentials beyond that of PRINCE2®.

Why it’s important The attainment of accreditations offered by professional bodies such as the Association for Project Management (APM) is increasingly seen as a recognised indicator of competence in Project Management in the UK and Internationally.

What it covers The APMP syllabus assesses breadth of knowledge in all areas of Project Management and covers knowledge areas from the APM Body of Knowledge including: Build on project management context and knowledge gained from PRINCE2®  Understand the concepts, techniques and processes in APMP for PRINCE2®  Appreciate business processes and lifecycle models for projects and project management  Use critical path analysis techniques and manage resource conflicts  Select and apply appropriate project monitoring and control methods

Use a systematic approach to analysing and planning a project  Consider and apply appropriate conflict management and negotiating techniques  Appreciate the project context and actively manage the project stakeholders

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Apply work breakdown structures and map responsibilities  Recognise the importance of developing effective leadership skills and communication techniques 

Who will benefit Individuals will be able to demonstrate knowledge of all elements of project management by gaining The APM Project Management Qualification through a shorter route. The APM Project Management Qualification fills the knowledge gap beyond PRINCE2® Practitioner, further developing your organisation's project management function and increasing the likelihood of project success.

Duration 3 days

The APM Group Ltd. PRINCE2® is a registered trade mark of Axelos Ltd.

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APMP Project Management Qualification Summary The APM Project Management Qualification (IPMA Level D, SCQF Level 7) is aimed at those wishing to achieve a broad level of project management knowledge sufficient to participate in projects from individual assignments through to large capital projects. Applicants typically have some pre-existing Project Management knowledge, although this is not essential.

Why it’s important In today’s competitive Commercial and Project Management environment it is essential for those existing and aspiring Project Managers to demonstrate to employers, clients and suppliers that they are a skilled and committed project professional. APM qualifications are recognised globally as highly credible for Project Management Professionals and those who achieve the APMP or Practitioner Qualification are entitled to register their details on the International Project Management Association (IPMA) website at Level C or D (according to the qualification held).

What it covers The APMP syllabus assesses breadth of knowledge in all areas of Project Management and covers knowledge areas from the APM Body of Knowledge including:

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budgeting and cost management conflict management leadership and teamwork procurement Project lifecycle

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communication earned value management negotiation sponsorship Management of Risk

Who will benefit Individuals who undertake this will be able to demonstrate a thorough understanding of how these elements interact and how their project fits into their strategic and commercial environment. APMP is a qualification recognised both nationally and internationally ensuring candidates achieve a qualification that can be carried from one job to another or from one industry to another.

Duration 5 days

The APM Group Ltd. PRINCE2® is a registered trade mark of Axelos Ltd.

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Change Management™ Foundation & Practitioner Summary Dealing with change and, more importantly, the impact of change is a high priority for all organisations. Change is a constant challenge to all businesses and organisations – those individuals who are equipped with the knowledge and skills to identify, manage and take advantage of the dynamics required for success will be key contributors in any line of business.

Why it’s important For individuals, to understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’ within organisations is becoming strategically important. Building the organization’s capability and capacity to deal successfully with change, improving agility, increasing the probability of successful business change/transformation directly links to supporting the strategic direction.

What it covers The Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management™ to work as an informal member of a team working on an organizational change initiative. The Practitioner certification is to confirm whether the candidate has achieved sufficient knowhow to apply and tailor Change Management guidance in a given organizational change situation. Working in partnership with the Change Management Institute (CMI), the syllabus and exams are based on The Effective Change Manager’s Handbook, designed to teach areas of knowledge defined by the CMI’s Change Management Body of Knowledge (CMBoK), subjects including: 

Change and the individual

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Communication and stakeholder engagement

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Change and the organization

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Change practice

Who will benefit Aspiring and existing Change Managers who want to build their professional capability by further understanding the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.

Duration Foundation and Practitioner Course – 5 days. If a Reregistration is required, a 2 day practitioner element is to be conducted. The APMG-International Change Management and Swirl Device logo is a Trade Mark of the APM Group Ltd

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Better Business Cases™ Foundation & Practitioner Summary Better Business Cases™ is a systematic and objective approach to all stages of the business case development process that sits alongside, and complements, HM Treasury’s Green Book guidance.

Why it’s important The course and examination are based on The Five Case Model, the UK government’s best practice approach to planning spending proposals and enabling effective business decisions. Understanding of an established and proven methodology which can be applied at both strategic (macro) and tactical (micro) levels is becoming essential as core business competencies for any manager or director.

What it covers The foundation certification is to confirm that candidates have sufficient knowledge and understanding of the guidance to be able to work effectively with, or as a member of, a team to develop a business case using the Five Case Model. The Practitioner qualification is to confirm candidates have achieved sufficient understanding of the theory and application of the Five Case Model to allow them to effectively develop and produce a business case. The course follows the syllabus as set down by the APMG Group and the ILM: Establishing a clear need for intervention - a case for change  Setting clear objectives what you want to achieve from the investment 

Considering a wide range of potential solutions – ensuring an optimal balance of benefits, cost and risk 

Putting the arrangements in place to successfully deliver the proposal 

Who will benefit Individuals will gain an insight into what constitutes a good business case, its lifecycle and contents. Delegates will leave feeling confident of developing robust recommendations and proactively contributing to their management with an improved understanding of the Better Business Case process, relevant to both those responsible for producing business cases and those who approve them. A successful Practitioner candidate should be able to start applying the model to a real project.

Duration Foundation and Practitioner Course – 5 days. If a Re-registration is required, a 2 day practitioner element is to be conducted. The APMG-International Better Business Cases and Swirl Device logo is a Trade Mark of the APM Group Ltd

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Cyber Security Awareness™ Summary Cyber insecurity poses a real risk for companies’ reputations, bottom lines and share prices. Successful attacks can disrupt business operations and production cycles, cause products to fail and result in customers losing confidence in you as a supplier. The rise in cybercrime is also noticeable for small businesses; they’re now experiencing incident levels previously only seen in larger organisations.

Why it’s important Cyber security skills are essential to any organisation committed to addressing the increasing risk from a cyber- attack, therefore, educating employees will reduce the chances of your business becoming a victim of today's cyber security threats. Security reports and surveys continue to show the human element is a major contributor in successful cyber-attacks.

What it covers The aim of this One day course is to provide the candidate with the basic tools and techniques to help their organisation defeat the threat of cyber insecurity. Our training has been assessed under the Communications Electronic Security Group (CESG) Cyber Training scheme against the relevant areas of the IISP Skills Framework, which also underpins the CESG Certified Professional Scheme. Legislation & Accreditation Understanding Policy, Data protection, ICO, H&S  Governance - Writing company security policy  Risk Mitigation (and Audit) Incident response and audit 

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Passwords Generating – Security, Storing

Risk Management – Risk, vulnerabilities and threats  Exercise - Produce headings and outline content of a Cyber Security policy 

Who will benefit Personnel with an interest in protecting information and gaining a better understanding of the cyber threat in the work place, especially where training for all staff becomes vital to protect business from security breaches as the threat continues to grow.

Duration Awareness Course – 1 day

The APMG-International Cyber Security Awareness and Swirl Device logo is a Trade Mark of the APM Group Ltd

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The PS Professional® - Rainmaker Summary The PS Professional® Accreditation Framework is designed to improve the performance of Professional Service Professionals. It is aimed at people working, or aspiring to work, within professional services. Rainmaker is the commercial element of the framework where it provides the tools and techniques required to be good in front of clients and accurately translate what it is that they want, and not what you have to offer them.

Why it’s important The main goal is to make technical people more commercially aware and sales oriented. It deals with everything in the sales cycle from identifying a client’s needs to writing winning proposals. Roles may include, but are not limited to, pre sales, solutions architects, project managers, consultants, service managers, engineers, sales people and team leaders or managers. This scheme is the world’s only nonvendor certification that recognizes technical, commercial and personal strengths. Typically these professionals either do not develop, or do not have, recognized skills beyond the technical domain.

What it covers The Foundation level PS Professional® - Rainmaker will fill the development gap with a practical and respected certification that has already received a very positive response from the target industry. The course follows the syllabus as set down by the APMG Group and the ILM: 

Mastering scope & bid management

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Client needs identification

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Client meeting effectiveness

Who will benefit Individuals who operate in the commercial sector will achieve best practice business development (sales) process phases, gates, decisions and capture management, planning best practice guidelines and the use of different types of proposals. They be able to connect, convince and collaborate with clients using Insight Selling, how to prepare and structure face-to-face sales meetings’ have attributes and qualities of an Insight Seller and know how to align a sales proposal with a customer’s evaluation process, using a customer-focused writing approach.

Duration Foundation Course – 3 days The APMG-International PS Professionals® and Swirl Device logo is a Trade Mark of the APM Group Ltd

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Level 4 Certificate in Education and Training (6502) Summary The Level 4 Certificate in Education and Training is a first stage teaching qualification which has a teaching/training practice requirement. It is an ‘in service’ qualification designed for those working or wishing to work as teachers/trainers in England. It may be possible for preservice teachers/trainers (defined as those who are not formally contracted as teachers/trainers) to also complete this qualification. All candidates, whether pre-service or in-service must have access to 30 hours of teaching.

Why it’s important The qualification covers the knowledge and skills required by teachers/trainers in the further education and training skills sector. Learners who successfully complete this qualification will have a fundamental understanding of the roles and responsibilities of a teacher/trainer in relation to legislation, equality, diversity, inclusivity and meeting the needs of learners.

What it covers This Certificate covers the following Mandatory units:     

H/505/0053 301 Understanding roles, responsibilities and relationships in education and training (3 credits) A/505/1189 401 Planning to meet the needs of learners in education and training (3 credits) M/505/0122 402 Delivering education and training (6 credits) F/505/0125 403 Assessing learners in education and training (6 credits) L/505/0127 404 Using resources for education and training (3 credits)

It also covers the following Optional Unit: 

H/505/1090 506 Developing, using and organising resources in a specialist area (15 credits)

Who will benefit Those who work, or want to work as teachers/trainers in the further education and skills sector. Learners who have just started a teaching/training role; teachers/trainers who are seeking career progression in their area of work those working with learners on a one-to-one basis; learners who teach in industry; learners who have already achieved Learning and Development units that can be counted in this qualification and assessors who wish to achieve a teaching/training qualification.

Duration Conducted over a period of 6 months, a wide range of teaching methods are used to meet your learning requirements including lectures, group activities, workshop, tutorials, sessions in assignment writing and access to our Virtual Learning Environment throughout (Blended Learning). Observations and tutor support will follow tuition as part of the 140 guided learning hours.

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Level 3 Certificate in Assessing Vocational Achievement (TAQA 6317-33) Summary Certified by the City & Guilds of London Institute, the Level 3 provides a pathway for learners to understand assessment and if required, qualify as an assessor. Learners who wish to achieve these units could be assessing competence or non-competence based learning, knowledge or skills. These qualifications are for people working in, or looking to enter roles in assessment and internal quality assurance.

Why it’s important Assessing occupational and vocational competence is a critical role in education and training. Achieving this qualification will ensure quality assurance within the Qualification Credit Framework (QCF) assessment process. It involves supporting learners and assessing their work-based competence in order for them to achieve their qualification to their full potential.

What it covers This Certificate covers three units with a total of 15 credit points: Unit 1 - Understanding the Principles and Practices of Assessment (3 credits) Unit 2 - Assess Occupational Competence in the Work Environment (6 credits) Unit 3 - Assess Vocational Skills, Knowledge and Understanding (6 credits)

Who will benefit The units and qualifications will provide people who carry out assessment in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role. They are available to anyone working in: accredited learning; non accredited learning (where people may assess performance but do not assess for a qualification); the NQF and the QCF. Achievers will understand the principles of assessment and have the knowledge to develop and improve systems at their centre.

Duration 5 days instructor led tuition as part of the 84 guided learning hours required. Observations and tutor support will follow tuition.

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Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (TAQA 6317-40) Summary Certified by the City & Guilds of London Institute, the Level 4 provides a knowledge-only Award for those who are starting their journey as an internal quality assurance practitioner or for those who need to know about internal quality assurance but who are not carrying out quality assurance themselves. This might be people such as experienced assessors or centre managers, HR or quality assurance personnel.

Why it’s important Having an understanding of the Internal Quality Assurance (IQA) of Assessment Processes and Practice enables those individuals to assist IQA practitioners within organisations and improves their own practices. It enables the individual to further understand the functions of internal quality assurance in learning and development, key concepts and principles of the internal quality assurance of assessment, roles of practitioners involved in the internal and external quality assurance process and the regulations and requirements for internal quality assurance in their own area of practice.

What it covers This Certificate covers one unit with a total of 6 credit points: Unit 4: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment This award can be achieved by participating in the 1 day workshop and is internally assessed by professional discussion, workplace observation, knowledge and understanding, including holistic assessment, examination of work products, questions, witness testimony and recognition of prior learning.

Who will benefit The qualification provides the opportunity for the learner to develop and improve their practice as well as achieving a professional qualification for their role in internal quality assurance. It will enable the individual to further their opportunities by undertaking further qualifications in the Internal Quality Assurance framework.

Duration 1 day instructor led tuition as part of the 45 guided learning hours required. Observations and tutor support will follow tuition to be completed within 6 months

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Level 3 Award in Leadership and Management 600/5934/5 Summary Certified by ILM, the Level 3 Award in Leadership and Management is ideal for individuals who have management responsibilities but no formal training, and who are serious about developing their Leadership and Management abilities. It’s particularly suited to practicing team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

Why it’s important Leadership is an important function of management, both of which are recognised as highly strategic, helping to maximize efficiency and to achieve organizational goals. Leadership in particular is an important concern for organisations where it Initiates action, improves motivation, provides guidance to personnel, creates confidence across all levels, boosts morale by instilling trust and collaboration, builds the work environment by maintaining relationships and achieves effective co-ordination by reconciling personal interests with organizational goals.

What it covers Two units of a minimum of 4 / maximum of 12 credits are to be selected from Group 1 to achieve the Award. Example Units below out of 43 available from Group 1: 8600-317 Understanding Training and Coaching in the Workplace (2 credits with 7 hours guided learning) 8600-321 Understanding Health & Safety in the Workplace (2 Credits with 7 hours guided learning) 8600-334 Understanding and Developing Relationships in the Workplace (2 credits with 8 hours guided learning 8600-341 Leading and Motivating a Team Effectively (2 credits with 7 hours guided learning)

Who will benefit Individuals undertaking this will gain a range of key Leadership and Management skills and put them into practice in their own role. They will be able to build their leadership capabilities, motivate and engage teams, manage relationships confidently and develop their Leadership and Management skills using their own knowledge, values and motivations. Benefits for employers include effective and confident first-line managers, better relationships and communication in teams, proven skills (managers will need to show that they can transfer their new skills to their organisation) and managers having the tools to develop their own skills and abilities.

Duration 3 days instructor led tuition as part of the guided learning hours required. Group 1 Units will be provided on request

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Coaching and Mentoring (level 5) Summary Certified by ILM, this aims to provide practising managers with the knowledge, skills and confidence to perform effectively as coaches or mentors as part of their normal work role. In addition the Diploma aims to equip participants seeking to move into a development role within their organisations or to freelance as a management coach or mentor.

Why it’s important Managers and Leaders who can coach their staff to work more effectively, take more initiative, and improve their own knowledge and skills will be freed from the ‘it’s faster if I do it myself’ mentality and find themselves able to delegate with confidence. On an organisational level, developing managers’ coaching skills is the single most cost-effective development investment a business can make, as this learning naturally spreads across the workplace. Coaching and Mentoring are now widely recognised within organisations as strategic approaches to organisational and individual growth where they specifically aim to maximise individual potential by facilitating the identification of professional development opportunities.

What it covers There are three mandatory units in this qualification to achieve the 37 Credits for the Diploma: 8580-500 Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring (5) 8580-502 Undertaking an Extended Period of Management Coaching or Mentoring in the Workplace (29) 8580-503 Reviewing Own Ability as a Management Coach or Mentor (3)

Who will benefit Managers and Leaders with significant responsibility for assisting the development of personnel within their work environment as part of their day-to-day role. They will be able to apply a collaborative, solutionfocused, results oriented and systematic process in which they facilitate the enhancement of work performance, life experience, self-directed learning and personal growth of personnel. The organisation will equally benefit where the development of a coaching and mentoring culture can be realised which in turn builds relationships, teamwork, collaboration and trust.

Duration 5 days instructor led tuition as part of the 45 guided learning hours required

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Course Design for Business Summary The combination of a highly challenging, competitive, business environment with a knowledge-based economy makes the ability to design effective training programmes, which align the needs of the business with the personal and professional skills of staff, a key component for business success. This environment is not only more effective for business as staff become more productive but it is also more efficient due to improvements in recruitment and retention of high performance staff. Course Design for Business package provides you with the skills and knowledge required to apply the Systems Approach to Training and Needs Analysis within an organisation.

Why it’s important Applying the Systems Approach to Training (SAT) methodology ensures that a robust audit regime is created throughout the iterative process of obtaining evidence to support design. Organisations benefit from this as it is conducted as a collaborative effort and that all steps, and decisions made, are fully accountable and measurable. Public and Private sector organisations who are open to rigorous scrutiny benefit from applying Needs Analysis and SAT approaches as evidence and records of decisions are readily accessible.

What it covers The training is participative and includes interactive and stimulating exercises where delegates will explore a range of learning and development theories and will complete group problem-solving tasks. Topics include:      

Scoping Studies Job analysis and training implications Needs Analysis (Organisational and Training) Course design Assessment methods Evaluation techniques (Kirkpatrick applied)

Topics are discussed in an informal and relaxed environment with many opportunities to put theories into practice and build on previous experience. The training is delivered by highly experienced consultants.

Who will benefit Personnel who are working in the Learning and Development environment within organisations who are responsible for the design and co-ordination of development and training interventions.

Duration 5 days instructor led tuition in an informal classroom environment

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Managing the Training Process Summary Managing the Training Process is a 3-day course endorsed by the Institute of Leadership and Management (ILM), which develops and enhances manager’s instructional techniques in training design and delivery.

Why it’s important It is widely recognised within organisations that building and investing in people and increasing intellectual capacity are becoming critical factors for financial and professional growth success. This course enables managers to develop their own instructional techniques, develop an awareness of factors affecting training staff and improve the management of training solutions – building capacity within. Activities include interactive training, individual lessons delivered by learners and feedback through video and peer assessment.

What it covers After a course introduction to relevant theory, the course is delivered through demonstrations and practical sessions allowing candidates to develop their own instructional skills through feedback and coaching. The course highlights how mangers should put assurance and evaluation procedures in place for their own instructional staff or training delivered by external providers. Subjects include:     

Instructional techniques Course evaluation tools Assessment Monitoring trainers and training Accelerated Learning techniques

Who will benefit     

Learning and Development Managers HR Managers ‘Train the Trainer’ line managers Supervisors, junior and middle managers with limited training background L&D Managers, HR personnel, Train the Trainers

Duration 3 days in duration of instructor led activities. The environment is designed to be relaxed and informal.

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The Training Manager’s Course Summary The Training Manager’s Course provides delegates with the ability to identify training needs and design and deliver training to meet these needs. The course consists of 3 modules which can be studied as independent programme or successively as a single course.

Why it’s important Relationships and effective engagement across all levels within organisations are seen as essential factors in creating open, productive and collaborative working environments – highly strategic. Understanding the learning, or training, cycle has become an intrinsic element of this where teaching or instructing are seen as facets of leadership which in turn builds trust and cements relationships. The aim of the Training Manager is to manage and maintain the learning culture to ensure the organisation becomes a Learning Organisation.

What it covers Module 1: Learning and Development Management (3 days) - This course provides the necessary skills and knowledge to enable effective consultation with key stakeholders about learning and development plans, and to steer and influence the organisation’s learning and development processes.

Module 2: Course Design for Business (4 days) - The Course Design for Business programme provides the skills and knowledge required to appropriately apply the Systems Approach to Training and Training Needs Analysis to enable effective training, education and learning in business.

Module 3: Managing the Training Process (3 days) - This course enables managers to develop their own instructional techniques so as to enhance training design and delivery in business, develop an awareness of factors affecting training staff and improve the management of training solutions. All modules are delivered by professional and experienced trainers. The courses are interactive with plenty of discussion, group activities and individual exercises. See individual course descriptions on our website for more information.

Who will benefit Supervisors, Junior and middle Managers, L&D Managers, HR personnel and those personnel responsible for Training the Trainers

Duration 10 days

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Supply Chain Management Summary Supply chain management has emerged as the new key to productivity and competitiveness of manufacturing and service enterprises. A SUPPLY CHAIN is a network of supplier, manufacturing, assembly, distribution, and logistics facilities that perform the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these products to customers. Supply chains arise in both manufacturing and service organizations. SUPPLY CHAIN MANAGEMENT (SCM) is a systems approach to managing the entire flow of information, materials, and services from raw materials suppliers through factories and warehouses to the end customer.

Why it’s important The world is one big supply chain. SCM touches major issues, including the rapid growth of small, medium, multinational corporations and strategic partnerships; global expansion and sourcing; fluctuating gas prices and environmental concerns, each of these issues dramatically affects corporate strategy and bottom line – it affects all business types. Because of these emerging trends, supply chain management is the most critical business discipline in the world today.

What it covers The course addresses the following topics:        

Fundamental Concepts of Supply Chain Management Effective Measures of Performance Impact of Supply Chain Performance on Business Evaluating Best Practice Techniques and solutions Supply Chain Operations Collaborative working in Supply Chains Tools and Technique for Planning and Improvement Planning and Implementing Integrated Supply Chains

Who will benefit Those who are seeking opportunities in logistics or who have responsibilities relating to SCM. Firms value Supply Chain Managers because they decrease the use of large fixed assets. Supply chain management helps streamline everything from day-to-day product flows to unexpected natural disasters. With the tools and techniques that SCM offers, you’ll have the ability to properly diagnose problems, work around disruptions and determine how to efficiently move products to those in a crisis situation.

Duration 4 Days duration

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Learning and Development Management Summary Learning within organisations is an activity which is continuous, either by formal or informal means. Having a Learning strategy can lead to competitive advantage and market differentiation yet is also often seen as a significant investment. So the ability to create an environment, where the various needs of the organisation are clearly understood and aligned with the learning function is critical to creating ‘buy-in’ and commitment at the top levels of the organisation structure.

Why it’s important Learning and Development and the role of Learning and Development Management is seen as a real driving force and a positive agent for change within an organisation. Most organisations are using outdated methods for learning and training their staff - often using learning methods which are now considered the least effective; this directly affects performance, motivation and retention. Organisations are increasingly seeing the value of retaining corporate knowledge in order to maintain and sustain growth.

What it covers Endorsed by the Institute of Leadership and Management (ILM), our Learning and Development Management course is designed to enable effective consultation between key stakeholders in any organisation in order to influence learning and development processes. The course explores the following areas of Learning and Development:     

Training, education and learning contexts The organisational need for training Identifying learning needs Training methods and mediums The transfer of learning – Formal and Informal learning strategies

Activities include interactive and stimulating exercises, exploration and application of learning and development theories, putting theories into practice, group problem-solving tasks – delivered in an informal, relaxed, environment.

Who will benefit Those who are responsible for, or who have a role in maintaining the Learning and Development Management function within organisations, or those who are looking to broaden their awareness of this critical facet. All personnel within organisations will benefit from those who understand and can implement this very strategic and necessary attribute.

Duration 3 days

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Bespoke - Leadership Development Summary ELS have created a Bespoke Leadership Development package which can be tailored to your organisational need. If there is something you require your personnel to develop in, we can design it. Our highly qualified staff with exceptional experience of Leadership Development have worked with many organisations to great success as a fully collaborative partnership designing challenging, exciting and highly rewarding Leadership Development packages. We firmly believe that people are an organisation’s most important asset and their development directly relates to improvement of their professional and personal outputs by identifying and maximising their talent and potential.

Why it’s important One of the most significant areas relating to organisational ‘well-being’ is leadership development which directly affects employee engagement and the impact that leadership practices have on employee retention, professional growth and productivity. The opportunity to identify leadership characteristics of personnel across all areas of the organisation gives Leaders and Managers an insight into their qualities and the ability to maximise their potential through their future development plans – tailored to the organisational need.

What it covers Delegates enjoy light-hearted competition, indoor and outdoor hands-on tasks, entertaining problemsolving, decision-making exercises and challenging team activities. Reflective periods at key intervals encourage participants to examine their own strengths and weaknesses in critical areas.

Who will benefit      

The Organisation Teams Individuals - Personal development Supervisors, Leaders, Managers Junior, middle management and senior management Any level of team that would benefit from ‘bonding’.

Duration Duration can be tailored to your needs.

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Bespoke - Social Media Summary Audiences are dynamic, they continue to evolve and utilise technology to communicate, to find information, to network and to exploit opportunities. Social Media is centric to the audience and the emergence of various platforms to fulfil the audience desire continues to grow. Utilising Social Media to maximise your organisation’s market awareness and footing directly relates to financial growth if it is done correctly as a strategic campaign. ELS has put together a One day course to offer an insight into utilising Social Media to assist organisations and personnel in their marketing and advertising campaigns.

Why it’s important The majority of businesses these days are increasingly utilising Social Media platforms, posting sensitive and valuable personal information about their lives and their work. The inappropriate use of Social Media can adversely affect your business and damage its reputation, potentially leading to loss of revenue or information... or both. Nevertheless Social Media platforms, when used effectively, can transform your business and allow it to reach new levels of opportunity and development. If you’re not already embracing Social Media as a business tool, you will lose potential customers to competitors.

What it covers This One day course focuses on how start-up businesses can efficiently create and manage an effective Social Media platform presence and includes modules on:    

Your communication strategy ‘The Big 4’ – LinkedIn, Facebook, Twitter and YouTube How to optimise Social Media platforms for the business Threat and opportunities when using Social Media

Enjoyable and interesting training that is tailored to your new business. A thorough understanding of the risks of Social Media platforms and knowledge of how to maximise your Social Media footprint in order to capitalise on the numerous opportunities for online business growth. You will also start to use social media for your own business – the intent on the course is that you work on your business.

Who will benefit New businesses that wish to make a big impact on Social Media platforms and capitalise on the many opportunities, as well as gain a thorough understanding of the threats in order to safeguard personnel, reputation and credibility and realise greater ROI through online activities and campaigns.

Duration 1 day

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Bespoke - Presenting with Impact Summary Presenting with Impact is a one-day workshop designed to enable anyone and everyone to feel equipped and confident to deliver public presentations.

Why it’s important Presenting in public is still considered to be the most common business phobia, yet most people will, at some time, be called upon to make a presentation. This is often at an important event, when it’s key to get people to understand your point of view, whether they are external clients or an internal personnel. Far better to be confident and ready than nervous and unsure of yourself; your audience will warm to you and want to hear your message, making it all the more likely you’ll get their approval!

What it covers The workshop explores four main themes:    

Confidence in public speaking Use of Visual Aids Making an impact on your audience Planning and structuring an effective presentation

Delegates are encouraged to get the most out of the informal, relaxed, environment by exploring the means of communication that we all respond to in different ways – visual, auditory and kinaesthetic.

Who will benefit The day benefits not only those new to giving presentations, but also those who are experienced and looking to develop their abilities further, such as:       

Supervisors Junior and Middle Managers L&D Managers HR personnel Train the Trainers Sales and Marketing (all levels) Client-facing staff (Customer Service and IT Support)

Duration 

Duration: 1 day

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Bespoke - Active Listening Skills Summary In conversations or interviews, people often "wait to speak" rather than 'hear' attentively. Active listening is a structured way of listening and responding to others, focusing attention on the "function" of communicating objectively. Active listening is a communication technique that requires the listener to feed-back what he hears to the speaker, by way of re-stating or paraphrasing what he has heard in his own words, to confirm what he has heard and moreover, to confirm the understanding of both parties.

Why it’s important Listening is a skill of critical significance in all aspects of our lives--from maintaining our personal relationships, to getting our jobs done, to taking notes in class, to figuring out which bus to take to the airport. Regardless of how we're engaged with listening, it's important to understand that listening involves more than just hearing the words that are directed at us. Listening is an active process by which we make sense of, assess and respond to what we hear. The ability to actively listen demonstrates sincerity, and that nothing is being assumed or taken for granted. Active listening is most often used to improve personal relationships, reduce misunderstanding and conflicts, strengthen cooperation, and foster understanding. It is proactive, accountable and professional.

What it covers This course is delivered in context to relevant and current situations personnel may find themselves in their day-to-day activities. This One day course addresses the following topics:    

 

Models of ‘Helping’ Skills for Helping All the E’s……Empathy Active Listening Skills

Negotiation Listening Skills - Practice

The course is a balance of underpinning knowledge and skills training delivered through practical application in role play exercises.

Who will benefit This course is especially suitable for anyone within an organisation who is customer facing, manages relationships or is in a managerial position where staff engagement is central to success. This is an excellent skill to possess and forms the basis of building and maintaining strong relationships and trust.

Duration 1 day

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Bespoke - Training Opportunities teaching you skills with IT Designing and Building Spreadsheet Models This course focuses on the application of best practice model design to evaluate business scenarios. A series of exercises provide practical experience.

Understand your data using Microsoft Access This course is designed for consultants and business managers who are looking to leverage the power of standard business applications in their analysis and decision-making. The course focuses on analysing data using Microsoft Access.

Data Analysis Tools for the Business Manager This course introduces Excel tools and techniques to support the Business Manager in data analysis. At the end of the course the student will be able to design: basic Dashboards; Balanced Scorecards; Traffic Lighting; KPI Trackers.

Using MS Project or similar project management tools This day long course introduces you to the tools that you are likely to use when managing projects.

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Course Dates For dates on all our courses, please see the inlay slip provided with this Prospectus or contact our Courses and Sales Manager on 01235 861805 or email [email protected] for further information.

Booking and Payment details Booking Initial course applications can be made by telephone or email. A place will be reserved for the delegate pending full payment of the course fees. Delegates must complete a Student Booking Form which we will send via email this must be returned to our Sales Manager who will make sure you are tentatively booked onto the correct courses and dates, payment can be made by BACS, Debit/Credit Card or cheque.

Terms and Conditions Course bookings are accepted on Explosive Learning Solutions Terms and Conditions, which can be viewed in full on our website http://www.elsbusinesstraining.co.uk

Contact Courses and Sales Manager Explosive Learning Solutions Limited 4 The Terraces Harwell Science and Innovation Campus Oxfordshire OX11 0SG Tel: +44(0)1235 861805 Website: www.elsbusinesstraining.co.uk Email: [email protected]

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