DPD Parcel Label Specification

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DPD Parcel Label Specification

Version 1.6 _ 2010-12-16

| DELICom DPD GmbH, Aschaffenburg/Germany |

DPD Parcel Label Specification

Version 1.6 _ 2010-12-16

Contents 1 

Introduction........................................................................................................................................6 



General process ................................................................................................................................7 

2.1 

The DPD system............................................................................................................................7 

2.2 

Shipping requirements...................................................................................................................7 

2.2.1  2.3  3 

Handling .................................................................................................................................7 

Shipping .........................................................................................................................................8  Parcel labels ......................................................................................................................................9 

3.1 

Using the standard parcel labels ...................................................................................................9 

3.2 

Parcel labels printed by the customer .........................................................................................10 

3.2.1  Information on the parcel label .............................................................................................10  3.2.2  Parcel label with routing .......................................................................................................11  3.2.3  Information transfer from the customer to the depot ............................................................12  3.2.3.1  Transfer list .......................................................................................................................12  3.2.3.2  Remote data transmission ................................................................................................14  4 

Technical background .....................................................................................................................15 

4.1 

Tracking Number .........................................................................................................................15 

4.2 

General description .....................................................................................................................16 

4.2.1  Shipment information field ....................................................................................................16  4.2.2  Route field ............................................................................................................................17  4.2.3  Barcode field.........................................................................................................................18  4.2.4  Barcode specification ...........................................................................................................19  4.2.5  Printing methods ..................................................................................................................19  4.2.5.1  Thermoprinting..................................................................................................................20  4.2.5.2  Ink printing ........................................................................................................................21  4.2.5.3  Paper quality .....................................................................................................................21  4.2.6  Barcode code 128 ................................................................................................................22  4.2.6.1  Check digit calculation ......................................................................................................23  5 

Parcel labels for various services ...................................................................................................28 

5.1 

Small parcel .................................................................................................................................29 

5.2 

Ex works ......................................................................................................................................30 

5.3 

DPD PARCELLetter ....................................................................................................................32 

5.4 

COD .............................................................................................................................................34 

5.5 

Express and guaranteed services ...............................................................................................36 

5.5.1 

DPD 8:30 ..............................................................................................................................38 

DELICom Gerhard Lanzer, BA

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5.5.2  5.5.3  5.5.4  5.5.5  5.5.6  5.6 

DPD 10:00 ............................................................................................................................39  DPD 12:00 ............................................................................................................................40  DPD 18:00 ............................................................................................................................41  DPD GUARANTEE ..............................................................................................................42  DPD EXPRESS ....................................................................................................................43 

Hazardous goods ........................................................................................................................45 

5.6.1  5.6.2  5.7 

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Limited quantities (small quantity arrangement) ..................................................................45  Hazardous goods .................................................................................................................46 

Exchange .....................................................................................................................................49 

5.7.1  5.7.2 

Outward shipment ................................................................................................................49  Return shipment ...................................................................................................................52 

5.8 

DPD International Mail .................................................................................................................55 

5.9 

B2C ..............................................................................................................................................57 

5.9.1  5.9.2 

Direct delivery .......................................................................................................................57  DPD Parcel-Shop delivery....................................................................................................57 

5.10  Processing returns .......................................................................................................................58  6 

The customer printing approval procedure .....................................................................................61 

6.1 

Development process ..................................................................................................................61 

6.2 

Customer printing approval .........................................................................................................61 

6.3 

Minimum requirements for the approval samples for customer-side parcel label printing ..........62 

6.4 

Summary .....................................................................................................................................63 



Consignment Note ..........................................................................................................................64 

7.1 

General ........................................................................................................................................64 

7.2 

Shipment consolidation ...............................................................................................................65 

7.3 

Layout of the DPD Consignment Note ........................................................................................79 



Conclusion.......................................................................................................................................82 



Appendix .........................................................................................................................................83 

9.1 

Glossary and abbreviations .........................................................................................................83 

9.2 

The DPD logo ..............................................................................................................................84 

9.3 

Checklist for customer-side parcel printing .................................................................................85 

9.4 

DPD country table acc. to ISO 3166.1 ........................................................................................86 

9.5 

DPD service code table ...............................................................................................................93 

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9.6 

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Service combinations ..................................................................................................................94 

9.6.1  9.6.2  9.6.3  9.6.4  9.6.5  9.6.6 

Ex works and dangerous goods ...........................................................................................94  COD and dangerous goods .................................................................................................95  COD and DPD 18:00 ............................................................................................................96  COD and DPD 8:30 ..............................................................................................................97  COD and DPD 10:00 ............................................................................................................98  COD and DPD 12:00 ............................................................................................................99 

10  Requirements for shipping system vendors ................................................................................. 100  10.1  Relabel-parcel label .................................................................................................................. 100  10.2  Shipment data........................................................................................................................... 101  10.2.1  Shipment data for the B2C service ................................................................................... 101 

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Changes from the previous version In the following chapters changes from the respective previous version have been made:

■ ■

■ ■ ■ ■ ■

DELICom Gerhard Lanzer, BA

Version 1.6 _ Chapter 5.10 revised Version 1.5 _ Chapter 5.9, 5.10 und 10.2 added Chapter 3.2.3.2 revised Chapter 3.2.2, 4.2.1, 5, 5.1, 5.2 and 5.3 parcel labels revised Version 1.4 _ Correction of service field content in parcel label examples Version 1.3 _ Text adaptations, adding of DPD 8:30 Version 1.2 _ Text adaptations Version 1.1 _ Changes to the layout of the parcel labels Version 1.00 _ First version created on 30.09.2005

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1

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Introduction

The parcel labels (and especially their barcode information) are the logistic backbone of the DPD system. This specification defines the standard required for the creation and handling of DPD parcel labels for all people involved. This is necessary to operate the DPD system efficiently.

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2

General process

2.1

The DPD system

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The logistic process in the DPD system and the Tracking® parcel tracking IT solution are based on regular parcel scanning using stationary or mobile scanners. The necessary information is contained in a barcode that must be present on every parcel. In special cases additional code labels containing additional information have to be attached to the parcel. In the interests of safety, the parcel labels also contain all the information encoded in the barcode in plain writing. This includes the following information: ■ ■ ■ ■ ■ ■

Tracking number (parcel label number) Destination post code Destination country code Route information Service code Additional codes (additional information) if necessary

To ensure the safe, correct and quick shipment of the parcels, at least these pieces of information must be included on each parcel.

2.2

Shipping requirements

To ensure the safe and timely shipment of the parcels in the DPD system, it is necessary to observe certain rules regarding the handling of parcel labels. 2.2.1

Handling

The handling is the same for all parcel label types. Since the parcels in the DPD system will also be processed by fully automatic scanners at high hauling speeds, the following guidelines are necessary to ensure a trouble-free shipping process: ■ ■ ■ ■ ■ ■

To ensure the parcel can be properly sorted, the largest area of the parcel must face down to prevent the parcel from tipping. All DPD relevant parcel labels must be attached to the upper side of the parcel. The labels/barcodes must not overlap each other, i.e. they must be located side by side. The labels and thus the parcel information must not be covered by pack thread. The labels must not be covered by colors (e.g. felt-tip pencil) or other labels. Old labels/barcodes (e.g. from multiple use of the packing) must be removed or covered by the new labels/barcodes.

If shrink film is used, the area covering the labels must be smooth and without print. To ensure readability throughout the DPD system, the shrink film must be tested and approved by DPD GmbH & Co. KG before it can be used. Please contact your appropriate depot for the necessary arrangements.

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Correct parcel orientation

2.3

Shipping

After a parcel label has been attached to the parcel, it will be transferred to the DPD depot. There the route information (and additional codes if applicable) will be printed on the parcel label if this has not already been done by the customer. The parcel will then pass through the DPD system and will finally be properly delivered.

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3

Parcel labels

3.1

Using the standard parcel labels

To ensure the quick and smooth shipment of a parcel by DPD, it must be handled properly and the parcel label has to be filled in correctly. Following are the most important points: ■ ■ ■ ■

Correct and complete recipient address (no P.O. box) Correct and complete sender address Weight indication Shipment consists of “X” parcels (only for multiple parcel shipments)

The following information is optional: ■ ■ ■

Customer number Shipping date Shipment consists of one parcel (for single parcel shipments)

Standard parcel example:

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During the inbound-from-customer process in the appropriate depot a label containing the route field and the barcode field as well as additional service information (if applicable) will be generated from the barcode information and the relevant recipient address information (destination country, destination post code).

To be able to better distinguish between “0“ (the number zero) and “O“ (the capital letter “O”) when reading the information manually, all zeros in the route and barcode field must be struck through. Otherwise, since post codes may also contain letters (e.g. in the UK), it may lead to confusion if the letter “O” is immediately followed by the number “0” which in turn may lead to shipping delays. Should it be impossible to print struck through zeroes you can dispense with it. Delays in parcel transport may result, though.

3.2

Parcel labels printed by the customer

If the parcel labels are printed by the customer, the DPD parcel label (including all barcode information) will be created at the time it is required. This makes it possible to associate customer- or order-specific data with the DPD parcel label number (complete parcel tracing from order processing to delivery: “reference number”). In addition to the option for the customer to program parcel label printing applications himself/herself, ready-to-use shipping systems manufactured by various system vendors are also available. To find the best solution for the customer, the appropriate depot is available for giving advice regarding the advantages and capabilities of these shipping systems. DPD itself offers the DELISprint parcel label printing program. Parcel labels must have the format DIN EN ISO 216 A6 or DIN A6 (equivalent to 105x148 mm) in order for all information to fit on the label. 3.2.1

Information on the parcel label

In addition to the information contained in chapter 3.1 the following information must be printed on the parcel label:

DELICom Gerhard Lanzer, BA

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■ ■

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Damage notification in the language of the source country and in English: “Damage not recognizable on the outside has to be reported in writing to DPD within 7 days after delivery.” Mailing address of the depot which intends to channel in the parcels (email address if necessary) including the depot number DPD logo (does not have to be in color; may be black/white)

If the customer intends to include proprietary information in plain writing in addition to the customer number and the date or possibly even as barcode on the parcel label or as customer barcode on the parcel, this must be agreed with DPD. This ensures that possible sources of errors can be avoided. Do not use 28-digit code 128 or 2/5 interleaved (any length) barcodes, since DPD uses this barcode type. If there is no other possibility, this has to be approved by the appropriate depot and the code 128 barcode must under no circumstances start with a “%“ (per cent) or “!“ (exclamation) mark. 3.2.2

Parcel label with routing

Ideally, the route information will be placed next to the parcel label number. The route information (destination information) can be directly determined from the destination address. This reduces the likelihood of possible errors even further and maximizes the sorting security. The DPD route information consists of the outbound sort (O-Sort, origin sort), the destination text and the inbound sort (D-Sort, destination sort) in plain writing. The route information is based on the destination information country and post code (which can be determined from the recipient address) as well as the product definition and the location. This information is then placed in the so-called route field the structure of which is described in chapter 4.1.2. route field.

DELICom Gerhard Lanzer, BA

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3.2.3

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Information transfer from the customer to the depot

The self-printing customer has two different options to transfer the data for parcels for which advance or accompanying information is required to the appropriate depot: ■ via transfer list ■ via remote data transmission, e.g. Data Transfer 3.2.3.1 Transfer list The depot receives a so-called self-booking list containing all relevant data for the shipped parcels: ■ Tracking number ■ Recipient (complete address) ■ Weight ■ Shipping type ■ Advance information for services (e.g. for COD currency, collection type, amount) if applicable DELICom Gerhard Lanzer, BA

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DELICom Gerhard Lanzer, BA

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The version of the routing data base must be printed on the transfer list (own booking list) ! 3.2.3.2 Remote data transmission Advance/accompanying information for certain services are transferred to the depot in a special data format. These are the data formats used: ■ ■ ■ ■ ■ ■

MPSEXPDATA for normal parcels MPSEXPDATA for B2C parcels MPSEXPDATA for COD MPSEXPDATA for express parcels HAZDATA for dangerous goods EXPORTDATA for customs clearance parcels

You may obtain more detailed information and the corresponding format description from your appropriate depot. If the customer wants to associate order-specific data with the DPD barcode to be able to track the parcels from order processing to delivery, a so-called reference number file (“CINFO“) may be transferred to DPD automatically using Data Transfer or Data Transfer (automated).

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4

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Technical background

This chapter describes the technical framework for the parcel label specification which ensures the familiar reliability of the DPD system. These technical data can also be accessed via the list contained in “Checklist for customer-side parcel label printing“ in chapter 9.3. (e.g. for programming a customer-side parcel label printing application). This checklist contains an abridged version of the data listed below. The necessary routing information and the service codes are taken from the routes database.

4.1

Tracking Number

The DPD tracking number is the only basis for the identification of parcels in the DPD system. This identity code (a serial number selected from a predefined number circle) may only be used once in the DPD system within 6 months. The following number key describes the format for plain writing and the parcel label number barcode.

DDDD X1 X2 LLLLLLLL P DDDD

:

Depot code

X1

:

5. digit of the tracking number

X2

:

6. digit of the tracking number

LLLLLLLL

:

Serial number

P

:

Check digit (acc. to chapter check digit calculation 4.2.6.1)

X1 Standard parcel labels1 Parcel labels customer2

printed

by

the

DPD GmbH & Co. (for special purposes)

1 2

X2

0-4

0-9

Maxi and Mini

5-8

0-9

9

0-7

9

8

blocked for conversion of selfprinting customers

9

9

blocked for internal purposes

Production only by the parcel label suppliers assigned to the depots by DPD GmbH & Co. According to the DPD organisation manual and the parcel label specification, the DPD dispatch depots are responsible for proper parcel label printing.

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4.2

General description

4.2.1

Shipment information field

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The shipment information field contains all parcel-specific data such as sender address, recipient address, DPD sending depot address, damage notification, customer-specific information (e.g. reference numbers, etc.) and parcel details. Shipment information field layout:

Shipment information field example:

The delivery address should be printed as big as possible, well readable and in bold type.

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4.2.2

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Route field

The route information is determined based on the recipient address and the routes database and printed accordingly. It is printed as plain text only and is intended as an aid for visual inspection or manual sorting processes. The Outbound route sort is also called O-Sort, while the inbound sort is also called D-Sort. Note: Please only print the content of the corresponding fields out of the routing database. In the examples we have only used the leading zeroes for clarification of the possibly needed space. Printing the complete route information is mandatory, even if the depot does not utilize all information. However, it may be the case that the routes database does not contain the shipping path, because it is not necessary for some routes. If this is the case, there is no need for a shipping path and the destination country code and the recipient depot code will be printed in centered fashion. The country codes used in the barcode are based on the ISO 3166.1 standard. Pertinent examples can be found in chapter 8.4 Country table.

Mandatory type heights: ■ ■ ■ ■ ■ DELICom Gerhard Lanzer, BA

Outbound route and inbound route sort: at least 7mm high Destination text: at least 11mm high Tracking number: digits 1 to 4 at least 6mm high, digits 5 to 14 at least 4mm high, check digit at least 2mm high Service text: at least 4mm high Marking: at least 7mm high DPD_Parcel_Label_Specification_V1.6_2010-12-16

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4.2.3

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Barcode field

The DPD tracking number is the only basis for parcel identification within the DPD system. This code must not appear more than once in the DPD system within 6 months. The following number code describes the structure of the plain writing and the DPD barcode contents. (I)PPPPPPPTTTTTTTTTTTTTTSSSCCC(P) Character

:

Description (only in barcode)

Data type*

Length

I

:

Identification tag

A

1

P

:

Destination post code

A

7

T

:

Tracking number

A

4

N

10

S

:

Service code

N

3

C

:

Destination country code

N

3

(P)

:

Check digit (in plain writing on the label only)

N

1

The identification tag (barcode ID) is contained in the routing database (table ROUTES, field “BarcodeID”) and must be taken from there. Barcode field example:

The barcode must be at least 25mm high so that it can be properly processed even at high sorting speeds. DELICom Gerhard Lanzer, BA

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Note: All barcodes used in the examples are identical in form and content and just serve as a reference for barcode Code 128. They do not correspond with the respective written characters in the examples.

4.2.4

Barcode specification

In the DPD system, parcels sometimes have to be identified at high speeds in fully automatic sorting systems. This is only possible if the bar-coded information print quality is good and the following specifications are met: Barcode type

Code 128 (B/C subset)

Modulus width (x dimension):

X: 375µm

Reflection factor of the white background

Rw  75%

Reflection factor of the bars

Rb ≤ 10%

Contrast value

PCS  90%

White region without bars on both sides

smin 5 mm3 White regions without bars running at an angle of 45

Code coloring

dull black - opaque

Barcode height

h  25mm

Barcode placement for thermoprinting

90 in relation to the thermo rail

4.2.5

Printing methods

Basically all printing methods which meet the barcode print quality according to chapter 4.1.4. Barcode specification can be used. We recommend using one of the following methods: ■ ■ ■ ■ ■

Thermo direct printing Thermo transfer printing Laser printing Ion printing Magnetic printing

Due to its insufficient barcode print quality, matrix printing must not be used! Ink printing is only acceptable if the requirements described in chapter 4.1.5.2. Ink printing are met.

DELICom Gerhard Lanzer, BA

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4.2.5.1

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Thermoprinting

When using thermoprinting, make sure that the barcode is printed 90 in relation to the thermo rail, otherwise the print quality will suffer.

Correct thermoprinting arrangement

Incorrect thermoprinting arrangement

a

Thermo rail

b

Barcode

c

Magnified component

As depicted in the previous figure, the print will be blurred if the barcode is printed the wrong way. When using thermo direct printing or thermo transfer printing it is therefore necessary to print the barcode as depicted in the “Correct thermoprinting arrangement” figure.

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4.2.5.2 Ink printing Since ink print is not very weathering resistant and its quality depends largely on the base material used, the following points have to be considered: ■ ■

4.2.5.3

Always print on high-quality ink jet paper. Low-quality paper absorbs the ink resulting in a fuzzy print pattern which does not meet the barcode specifications. Cover the parcel labels with protective film or use transparent protective covering when attaching the parcel label. The protective film or covering has to be submitted for approval together with the parcel labels, because it affects barcode readability.

Paper quality

Color

white

Reflection factor

Rw  50%

Surface

moisture-resistant, abrasion-proof

UV-resistant

Contrast change < 10% within two hours, at a constant temperature of 50C and intensive insolation

Label adhesiveness

Glue permanently adhering, if possible use glues which are not harmful to the environment (watersoluble, solvent-free)

Temperatures

- 20C to + 80C

Storage

No visible quality deterioration within 6 months at a constant temperature of 20C and a humidity of 40%

For sources of supply please contact your appropriate depot!

DELICom Gerhard Lanzer, BA

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4.2.6

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Barcode code 128

The DPD parcel label barcode type is 128 B/C.

Code 128 is a variable length, alphanumerical code with high packing density. Three different character sets (A, B and C) make it possible to change the character set within the barcode symbol. DPD requires the character set C for the numerical barcode portion. The character set B is used for the alphanumeric portion. Character set

Description

Code 128 A

The first character set encodes all capital letters and ASCII control characters.

Code 128 B

The second character set encodes all capital letters.

Code 128 C

The third character set encodes the numerical pairs 00 to 99.

Note: The shifting from subset B to subset C is done after the 12th digit.

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4.2.6.1 Check digit calculation Check digits are necessary for the plain writing of ■ ■

28-digit barcode contents 14-digit tracking number (e.g. for standard parcel labels).

Check digit calculation method: Check digits are created according to the ISO/IES 7064 mod. 37/36 standard. The following table contains the values which the algorithm uses for each alphanumeric character to calculate the check digit.

For each character contained in the barcode the following algorithm has to be applied to finally yield the check digit. Please consider the following notes: ■ ■ ■ ■

DELICom Gerhard Lanzer, BA

mod=36 cd = is equivalent to mod at the beginning and will be modified according to the subsequent calculation val= value of the character to be calculated (e.g. the character M has the value 22 in the check digit calculation algorithm) at the end the result must be converted to the corresponding character

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The calculation is done like this: For each character: ■ to cd add val ■ if cd is greater than mod, then mod is subtracted from cd ■ cd is multiplied by 2 ■ if cd is greater than mod, (mod+1) is subtracted from cd When all characters are processed: ■ cd is subtracted from (mod+1) and assigned as cd ■ if cd is equal to mod then 0 (zero) is assigned as cd ■ the value of cd is translated into the corresponding character as in the table above -> the calculation of cd is completed.

Example 1: String: 123AB Initializing: mod = 36 cd = 36 Zeichen

val

cd = cd + val

1 2 3 A B

1 2 3 10 11

36 + 1 = 37 2+2=4 8 + 3 = 11 22 + 10 = 32 27 + 11 = 38

? cd > mod cd = cd - mod 37 – 36 = 1

38 – 36 = 2

Closure: cd = (mod + 1) – cd ? cd = mod

 

(36+1) – 4 = 33 (nein)

cd = 33



equals ‘X’

cd = cd * 2 1*2=2 4*2=8 11* 2 = 22 32 * 2 = 64 2*2=4

? cd > mod cd = cd - (mod+1)

cd 2 8 22 27 4

64 – (36 + 1) = 27

Example 2: String: ABC987 Initializing: mod = 36 cd = 36 Zeichen

val

cd = cd + val

A B

10 11

36 + 10 = 46 20 + 11 = 31

DELICom Gerhard Lanzer, BA

? cd > mod cd = cd - mod 46 – 36 = 10

cd = cd * 2 10 * 2 = 20 31 * 2 = 62

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? cd > mod cd = cd - (mod+1) 62 – 37 = 25

cd 20 25

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C 9 8 7

12 9 8 7

25 + 12 = 37 2 + 9 = 11 22 + 8 = 30 23 + 7 = 30

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37 – 36 = 1

Closure: cd = (mod + 1) – cd ? cd = mod

 

(37) – 23 = 14 (nein)

cd = 14



equals ‘E’

1*2=2 11 * 2 = 22 30 * 2 = 60 30 * 2 = 60

2 22 23 23

60 – 37 = 23 60 – 37 = 23

Implementation of the algorithm in C: /* Document ISO/IEC 7064:2003 Algorithm: hybrid system recursive as described in chapter 10.1.1 Naming of variables and algorithm understanding

is

related

to

the

document

for

easier

ISO/IEC 7064, MOD 37,36 param return

s String to generate check character for check character or -1 if character exceeds ascii2isoval table

Author: Marc Sierszen, Peter Liebel DELICom DPD GmbH */ char get_iso7064_mod37_36(char *s) { int i; int P=0; int M, M1; /* Modulus */ /* table convert ASCII character to ISO/IEC 7064 values */ char ascii2isoval[] = { 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 2 ,3, 4, 5, 6, 7, 8, 9, 0, 0, 0, 0, 0, 0, 0,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24, 25,26,27,28,29,30,31,32,33,34,35,0, 0, 0, 0, 0, 0,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24, /* characters like upper characters */ 25,26,27,28,29,30,31,32,33,34,35};

handle

lower

/* table convert ISO/IEC 7064 values to ASCII character */ char isoval2ascii[] = { '0', '1', '2', '3', '4', '5', '6', '7', '8', '9', 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z', '*'}; /* check if alphabetic character is within limits */ for(i=0;s[i];i++) if ((s[i] < 0) || (sizeof(ascii2isoval) M) P -= M; P *= 2; if (P >= M1) P -= M1; } P = M1 - P; return (P == M) ? isoval2ascii[0] : isoval2ascii[P]; }

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Parcel labels for various services

This chapter describes the parcel label variations for the different services (standard parcel label). When a parcel label is printed, service-specific information must be added to the service field.

Servicefield

Note: All barcodes used in the examples are identical in form and content and just serve as a reference for barcode Code 128. They do not correspond with the respective written characters in the examples.

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Small parcel

Parcels weighing less than 3kg and having a length of no more than 50cm and a girth of no more than 111cm are called small parcels in the DPD system. For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■

DELICom Gerhard Lanzer, BA

“X“ marking acc. to specification in the routing data base (table SERVICE, field “ServiceMark”) before the destination text with a type height of at least 7mm

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Ex works

This is the ex works parcel label layout for customers with standard parcel labels:

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For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■

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“Ex works“ marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm in the service field

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DPD PARCELLetter

This is the DPD PARCELLetter parcel label layout for customers with standard parcel labels:

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For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD PARCELLetter” marking (acc. to specification in the routing data base) with a type height of at least 4mm in the service field ■ 0.05kg  weight  1kg ■ “X“ acc. to specification in the routing data base (table SERVICE, field “ServiceMark”) before the destination text with a type height of at least 7mm

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COD

This is the COD parcel label layout for customers with standard parcel labels:

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For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ ■ ■ ■

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“C.O.D.” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm Payment type (CASH or CROSSED CHECK) The amount and the currency Intended use (optional)

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Express and guaranteed services

There are six express and guaranteed services in the DPD system: ■ ■ ■ ■

■ ■

DPD 8:30: guaranteed delivery until 8:30 a.m. on the next working day (domestic) DPD 10:00: guaranteed delivery until 10:00 a.m. on the next working day (domestic) DPD 12:00: guaranteed delivery until 12:00 a.m. on the next working day (domestic) DPD 18:00: domestic parcel with guaranteed delivery until 18:00 hours (the exact designation is country-specific; please refer to your appropriate depot for more information) DPD GUARANTEE: guaranteed delivery to defined countries within a time window (cross-border) DPD EXPRESS: worldwide express delivery

Please refer to your appropriate DPD depot for more information on the relations for which DPD GUARANTEE and the countries for which DPD EXPRESS is available. Customers with standard parcel labels must mark the appropriate Express service with a cross on the service label or fill in the appropriate service label:

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DPD 8:30

For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD 8:30” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm ■ Be sure to print the “c/o“ field as well. ■ The telephone number

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DPD 10:00

For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD 10:00” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm ■ Be sure to print the “c/o“ field as well. ■ The telephone number

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DPD 12:00

For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD 12:00” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm ■ Be sure to print the “c/o“ field as well. ■ The telephone number

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DPD 18:00

For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD GUARANTEE” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm ■ Be sure to print the “c/o“ field as well. ■ The telephone number

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DPD GUARANTEE

For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD GUARANTEE” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm ■ Be sure to print the “c/o“ field as well. ■ The telephone number

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DPD EXPRESS

DPD EXPRESS describes the world-wide express delivery for international relations. For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■ “DPD EXPRESS” marking acc. to specification in the routing data base (table SERVICEINFO, field “ServiceFieldInfo”) with a type height of at least 4mm ■ Be sure to print the “c/o“ field as well. ■ The telephone number ■ “DOX” (for a document shipments) or “WPX” (for goods shipments) has to be additionally printed in the service field. For goods shipments (WPX) the parcel dimensions in cm, the goods value (including the currency) and the goods contents have to be printed as well.

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Example parcel label for document shipments:

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Hazardous goods

The shipment of hazardous goods is subject to the GGVS/ADR hazardous goods provisions. Please contact your appropriate depot regarding the shipping options for hazardous goods provided by the DPD system. The following information is intended as an aid for self-printing customers to enable them to mark their cargo correctly and completely according to the DPD system requirements and hazardous goods provisions. The identification as hazardous goods in the DPD system is based on the scan of the corresponding barcode and is a requirement for printing the hazardous goods documents in the system. 5.6.1

Limited quantities (small quantity arrangement)

If hazardous goods are packed according to the small quantity arrangement, GF barcodes must not be used. According to the hazardous goods provisions these items have to be marked as follows: a) Cargo identification number with “UN” prefix b) For several different goods with different UN numbers in the same cargo item: Cargo identification numbers with “UN” prefix or with “LQ” (limited quantity) prefix The print must be surrounded by a square standing on one of its corners (side length at least 100mm; smaller dimensions are only permissible for smaller items). This label must be attached on the same side as the parcel label.

LQ UN 1950

LQ label, (scale 1:2)

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Hazardous goods

The hazardous goods data have to be included on the parcel label or the hazardous goods label. ■ ■ ■ ■ ■ ■ ■

“UN“ + UN number (4 digits) Substance name ADR class Additional hazards Classification code Packing group Gross weight

In addition, the following information must be printed to be able to identify the hazardous goods: ■ Hazardous goods barcode (contents incl. check digit 0109), (only for customers using standard parcel labels) ■ Additional codes for hazardous goods “10“ (type height at least 7mm), (only for customers using standard parcel labels) ■ The words “Hazardous goods” or the abbreviation “G“ (type height  15mm)

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Customers with standard parcel labels have to attach the hazardous goods label in addition to the parcel label.

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Customers who print their parcel labels themselves must print an additional label with the following information about the hazardous goods:

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Exchange

Four labels are required for the DPD exchange service. Two are needed for the outward shipment and two for the return shipment. 5.7.1

Outward shipment

Customers with standard parcel labels have to attach the exchange service outward shipment label.

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For customers who print their parcel labels themselves the following labels are required: 1st label:

Customer-created parcel label with routing according to the current parcel label specification

2nd label:

Exchange service order

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Return shipment

Customers with standard parcel labels have to enclose a standard parcel label and an exchange service return shipment label in the parcel.

These two labels must then be attached to the outside of the parcel by the parcel recipient after the goods have been exchanged. This has to be done such that the original labels are hidden below the new ones.

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For customers who print their parcel labels themselves the following labels are required: 1st label: Customer-created parcel label (during inbound from customer processing in the appropriate depot the parcel will be recognized as an exchange parcel on its return path and will be correctly rerouted automatically) 2nd label: (Delivery) receipt with the following information: 1. Parcel label number for the return shipment 2. Recipient address 3. Sender address 4. Date 5. Collector signature 6. If necessary, the order number/delivery number 7. If necessary, the address of the depot returning the parcel

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The exchange service label must then be attached to the outside of the parcel by the parcel recipient after the goods have been exchanged. This has to be done such that the original label is hidden below the new one. The receipt is signed by the DPD driver and remains with the recipient as proof for the goods exchange.

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DPD International Mail

DPD International Mail (IM) are letters, postcards and letter-like shipments (e.g. catalogues, brochures) that are sufficiently wrapped (envelope) and adequately secured against transport damage and sent to a fixed address using a DPD International Mail parcel label. From that address the items will then be forwarded to the respective recipients. This service is available only in Germany and in Switzerland. For customers who print their parcel labels themselves the following information must be printed on the parcel label: ■

“INTERNAT MAIL” according to the specifications contained in the routing database (SERVICEINFO table, “ServiceFieldInfo“ field) with a type height of at least 4mm



For shipment from Germany the following recipient address has to be printed on the parcel label: La Poste c/o Geopost Logistik GmbH Carl-Benz-Str. 15 DE-71600 Ludwigsburg



For shipment from Switzerland the following recipient address has to be printed on the parcel label: DPD Depot 0610 International Mail Rinaustrasse 143 CH-4303 Kaiseraugst

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B2C

The B2C service (delivery to private consignees only) offers the possibility of delivery direct to the consignee (direct delivery) or delivery to a DPD Parcel-Shop (DPD Parcel-Shop delivery). The precondition for the use of the B2C service is the transmission of the shipment data interface MPSEXPDATA, see Point 10.2 of this documentation. 5.9.1

Direct delivery

DPD standard parcel label (see Chapter 3) with own service code.

5.9.2

DPD Parcel-Shop delivery

DPD standard parcel label (see Chapter 3) with own service code and the following special features with regard to the consignee: ■ Entry of " DPD PARCEL-SHOP - customer pickup " (in Line 2). ■ The name of the final consignee [who also appears on the DPD Parcel-Shop label] is entered in the field "Attn" (in Line 3). Next to the parcel label a DPD Parcel-Shop label containing the following information is to be applied to every parcel:  DPD Parcel-Shop logo  Field for delivery address with full DPD Parcel-Shop delivery address DELICom Gerhard Lanzer, BA

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Heading: "DPD PARCEL-SHOP customer pickup" (in line 3) Field for consignee address with full consignee address Field for parcel number and shipment number: printout of the individual parcel label number and the shipment number (also applies to single parcel shipments)

Processing returns

For the processing of returns DPD offers a simple solution: return parcel labels can be printed with which the customer can arrange the return of a parcel via any DPD Parcel-Shop: The documents for processing returns which are described below can a) be sent directly with the parcel or b) sent to the customer later by post or email (PDF) Return parcel label The return parcel label is a DPD Standard parcel label with the data for the return shipment: • consignee data = original consignor, or (not freely definable) destination addresses approved by the original dispatch depot • consignor data = original consignee • dispatching depot data = original dispatching depot adress • reference data = the customer's original or freely recorded reference data • the service code for the return shipment must be 332 (RETURN) • the parcel label number which is provided must come from a number cycle which belongs to the customer (original consignor) DELICom Gerhard Lanzer, BA

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• the barcode on the returned parcel label is a "Relabel" barcode (see Chapter 10 of these guidelines) • Each return label can only be used once

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Example retoure parcel label

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The customer printing approval procedure

Printing bar-coded information may result in shipping delays if done incorrectly. This may ultimately affect the entire DPD system. If no preprinted DPD parcel labels are used, it is therefore necessary for the DELICom DPD GmbH to approve the printed parcel labels at least 2 weeks prior to the intended channeling in of the parcels. Please contact your appropriate DPD depot to arrange for the approval of your parcel labels. It is possible to utilise a so-called "Simplified parcel label approval procedure“. Software vendors can submit test labels for all DPD products and services (the relevant printer type must be provided). These labels will be verified and approved (provided that their quality conforms to the specification). This approval then applies to all parcel labels created with this software and the relevant printers. Individual customer label tests at a central location in Aschaffenburg are therefore not necessary. Making sure that the customers supply their parcels with correct labels to the DPD system thus becomes the responsibility of the dispatch depot. The "simplified procedure" can only be utilised by self-printing customers that have a software solution provider who participates in the "simplified procedure". A list containing the participating vendors, the corresponding software versions and approved printers can be obtained from your dispatch depot. The "simplified procedure" cannot be utilised by self-printing customers who have (due to their particular requirements) customer-specific parcel label printing solutions in place. The approval procedure described in this chapter applies to these customers.

6.1

Development process

During the development of customer-side parcel label printing the customer and the appropriate depot must cooperate closely. During this process the customer requirements and the DPD system requirements have to be matched. Once this has been achieved, the developed print samples which have been pre-examined by the appropriate depot will be submitted to DELICom DPD GmbH which will examine especially the layout and the barcode quality and approve the customer’s layout if appropriate.

6.2

Customer printing approval

For customers who use a software solution that participates in the „Simplified Procedure“, the approval is omitted. Customers who use a customer specific parcel label printing solution must submit parcel labels for a regular approval. It is therefore necessary to have DELICom DPD GmbH approve each parcel label printing at least 2 weeks prior to the first shipping day. To do this, the DPD depots submit parcel label samples on original base material (labels) to DELICom thus initiating the approval procedure. ■

DELICom Gerhard Lanzer, BA

10 parcel labels printed using the customer’s printer have to be submitted. The tracking numbers should be continuous to avoid duplicate numbers. For each service the customer wants to use, an additional five parcel labels have to be submitted.

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The parcel labels will be examined within five working days and the appropriate depot will be informed about any necessary modifications. Often the modifications are software-specific, i.e. text fields have to be moved and the layout definition needs to be changed. However, it may also be necessary to change the barcode (incorrect barcode type used, incorrect check digit calculation, etc.). Depending on how much time it takes for the customer to implement the modifications, the process of submitting and examining parcel labels may involve several repetitions. Once the parcel labels have been accepted, the appropriate depot will receive a “provisional approval” for the customer via email. From then on the customer is allowed to use these parcel labels within the DPD system. The written approval will be sent to the depot the following month.

Please note that each self-printing customer must be approved individually. The parcel label approval procedure thus belongs to the quality-relevant measures and will be checked in a DPDinternal audit.

6.3

Minimum requirements for the approval samples for customer-side parcel label printing

The application for the proper approval of the customer-side parcel label printing process will be submitted by the appropriate depot once the customer installation is complete. The following points are “minimal requirements” for the parcel labels created by the customer and are therefore absolutely necessary. The samples must have a tracking number from the currently assigned number circle. ■ ■ ■

■ ■ ■ ■ ■ ■

Correct parcel label number circle Current DPD routes database for determining the DPD destination information Damage notification in the language of the source country and in English: “Damage not recognizable on the outside has to be reported in writing to DPD within 7 days after delivery.” Physical recipient address (no P.O. box) Physical sender address (no P.O. box) Original parcel label on base material (no copy) If film is used to cover the parcel label, it has to be included as well If the parcel labels are glued, glued samples have to be included to be able to assess the barcode quality. DPD logo

The fact that the appropriate depot is able to scan the parcel labels successfully does not mean that the parcel labels are 100% OK! Since many different barcode reading devices (scan pens, hand scanners, overhead scanners, omnidirectional scanners, etc.) are used in the DPD system, the minimal requirements can only be ensured if the parcel labels meet the requirements of the DPD parcel label specification, if they pass the test under laboratory conditions and if this is certified by DELICom.

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Summary

Only parcel labels which meet the requirements of this specification may be approved. DELICom DPD GmbH may revoke approvals if major quality failures exist. The required quality levels can be achieved much more quickly if one of the available “shipping systems“ is used. If one of these shipping systems is used, the approval can usually be granted once the necessary print samples have been submitted. The following diagram shows the approval procedure for the customer-side parcel printing process:

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Consignment Note

7.1

General

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Countries/partners in the DPD system that transport domestic parcels by airplane and countries that have to conduct customs clearance procedures may utilise an efficient solution that allows them to quickly attach parcel labels and channel in their parcels. This is called the DPD consignment note. The DPD consignment note is a parcel label consisting of one original and several international copies where the necessary parcel transport information have to be specified and which are used instead of the Maxi parcel label. The original accompanies the parcel to the recipient, whereas the copies will be used both in the dispatch and the recipient depot and by the customer. Every copy has the same 17-digit default DPD barcode printed on it which consists of the 14-digit parcel label number and the corresponding 3-digit service code (e.g. 101 for a standard parcel, 109 for a COD parcel, etc.). As with the DPD Maxi parcel labels, a 28-digit ID label will be created during the pick-up scan and attached to the parcel. The delivery address information are obtained from the address field in the recipient depot and processed in the ScanPocket as usual.

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Shipment consolidation

The DPD consignment note (master) can be shipped both as a single parcel label or in combination with the DPD MINICon (slave). Every DPD MINICon has a 17-digit DPD barcode printed on it which consists of the 14-digit parcel label number and the service code 101 (standard parcel). The pick-up procedure corresponds to a DPD Maxi parcel label. If the number of parcels is greater than 1 and not greater than 10, the DPD MiniCon will be used starting with the second parcel. The DPD consignment note and the DPD MINICon always contain the complete sender and recipient address. The consignment note number will be printed on the DPD MINICon. The “Shipment reference“ copy of the consignment note contains the talons (parcel numbers) of the DPD MINICons which have been shipped together with the DPD consignment note. This note can be used in the recipient depot to identify all parcels pertaining to a particular shipment. The “Operations“ copy that also contains the DPD MINICon talon remains in the dispatch depot. This ensures that it will be possible to deliver the remaining parcels (by inquiring in the dispatch depot) in the event the DPD consignment note gets lost. The master parcel number will be either manually written into the designated field on the DPD MINICon or a DPD consignment note talon will be attached (if available). The consignment note has to be signed on the original document when the parcel is delivered and then be removed from the parcel to be archived. This procedure does not apply if the delivering country utilises the delivery scan in conjunction with a ScanPocket. All information on the consignment note are printed both in English and in the language of the shipping country.

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Consignment note example (free domicile parcel): Delivery document (original)

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Copy for Finance:

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Sender’s copy:

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Reverse side of sender’s copy:

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Recipient’s copy:

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Operation’s copy:

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“Shipment Reference“ copy: Here the peel-of stickers of the other parcels of the shipment are stuck.

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Copy with peel-off stickers (optional):

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DPD MINICon label example: The consignment note number can be written manually or you take a sticker (from the copy with peel-off stickers) a sticker with the parcel number from the DPD Consignment Note and put it on the label.

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Example of a DPD Consignment Note for a COD parcel:

The other copies are analog to the “Free Domicile” DPD Consignment note but in the here shown C.O.D. layout.

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Example of a MINICon label for C.O.D.

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Example of a DPD Consignment Note foe an Ex-Works parcel:

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Example for a MINICon label for ex-works parcels:

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7.3

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Layout of the DPD Consignment Note

Lines round the parcel symbol are printed in HKS 13.

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Font: Arial Font colour:  

Field and Layer name. (255-255-255) Shipment Details x for Dimensions (192-192-192)

Page Layer

Colour

R

G

B

1

PROOF OF DELIVERY

Red 1

229

0

42

2

RECEIVER`S COPY

Yellow

255

204

105

3

SENDER´S COPY

Orange

255

102

0

4

FINANCE

Blue

0

102

153

5

OPERATION

Green

0

128

111

6

OPTIONAL

Light Blue

130

166

189

7

SHIPMENT REFERENCE

Gray 1

177

186

189

Template for Talons

Gray 2

240

244

246

Line colour for template for Talons

Gray 3

177

186

189

Not named

Black

0

0

0

Peel Offs

Red 2

204

0

0

Small boxes with no.

Gray 4

109

124

129

Field name

Gray 3

177

186

189

Back colour of Shipment Details / Gray 2 Sender´s Agreement und Currency

240

244

246

8

1-8

DPD Consignment Note MINICon Label DELICom Gerhard Lanzer, BA

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Name

Colour

R

G

B

Template for Consignment Note Nummer

Bright Red

255

213

213

Back colour for “Total no of parcels”

Gray 5

234

234

234

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8

Version 1.6 _ 2010-12-16

Conclusion

DPD utilizes a barcode system for data flow and material flow purposes. This ensures its familiar reliability and safety. To make this system work, each DPD parcel has to have a DPD parcel label including barcode. There are different methods available to attach the information to the DPD parcels. Basically either standard products can be used or the corresponding information is printed by the DPD customers themselves. To ensure that the entire DPD system uses consistent technical data, this specification represents the technical standard for all barcode information media within DPD. We apologize for any inconvenience regarding the (more or less labor-intensive) approval process for customers who wish to print their parcel labels themselves. This is necessary to ensure the familiar high DPD quality standard in the long run. If you wish to implement customer-side parcel label printing, you should read this specification very carefully to find the necessary detail information. We wish you every success and are looking forward to working with you. DELICom DPD GmbH

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9

Appendix

9.1

Glossary and abbreviations

Ink jet printing method

Printing method where ink is deposited using piezoelectric or capacitive effects

Laser

Laser beams are artificial light with a certain wavelength spectrum und a certain intensity.

Laser printing method

Printing method where data are stored on a toner medium using laser beams. The deposition of toner on the base material is followed by thermal aftertreatment.

Ion printing method

Printing method where data are stored on a toner medium using ion beams. The deposition of toner on the base material is followed by thermal aftertreatment.

Magnetic printing method

Printing method where data are stored on a magnetic toner medium. The deposition of toner on the base material is followed by thermal aftertreatment.

Parcel life history

Parcel-specific record for each parcel shipped within the DPD system. It describes the logistic path of the parcel in the DPD system.

Parcel label

Identification medium in the DPD system

Tracking number

The identification code for DPD parcels which is printed on the parcel label

Routing

Creation of the DPD destination information

Thermo printing method

Printing method utilizing thermal effects and heat-sensitive material.

Thermo transfer printing

Printing method utilizing thermal effects and heat-sensitive transfer foil with dye transfer to subjacent material.

Element

Term describing a bar or a gap, respectively

Gap

The bright element between two barcode bars

Module

The smallest element in a barcode

Module width

Width of the smallest element

Ratio

Ratio of a small and a wide element

Region without bars

The bright region before and behind the barcode

Bar

The dark barcode element

Start/Stop sign

Each barcode starts with a start sign and ends with a stop sign.

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9.2

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The DPD logo

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9.3

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Checklist for customer-side parcel printing

Parcel label layout DPD logo exists Current depot address exists Information exists?

 Number of parcels:  Weight:  Date:

Sender address exists? Recipient address field is emphasized with regard to the sender address Damage notification exists Route field completely printed Barcode field completely printed Samples of the services used exist Parcel label with routing to France exists

Yes            

No            

Yes      

No      

 

 

Yes    

No    

Parcel label geometry Barcode contents in plain writing Route field plain writing

Barcode geometry Barcode regions without bars (white margin)

 28 digits altogether  O-Sort h  7.0mm  Destination text h  11.0mm  D-Sort b  7.0mm  Barcode (28 digit) height  25.0mm  right  5mm (for modulus x = 375µm)  left  5mm (for modulus x = 375µm)  White regions without bars running at an angle of 45

Technology (barcode printing) Barcode type code 128 B/C, modulus x=375µm Coded numbers barcode contents: 28 + check digit Routing according to current routing data base Sample material is equivalent to the material used

If you can answer all above items with “Yes”, please submit about 5 parcel labels to your appropriate depot at least 2 weeks prior to the intended channeling in of the parcels including the proper number circle and the current routing data base and service code table. Your appropriate depot will take all further steps to apply for the required approval. The fact that the above items are fulfilled does not mean you have approval for parcel label printing. This checklist is only intended to be an aid to be able to achieve the necessary parcel label quality more easily.

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9.4

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DPD country table acc. to ISO 3166.1

AFGHANISTAN ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOWINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS DELICom Gerhard Lanzer, BA

AF AL DZ AS AD AO AI AQ AG AR AM AW AU AT AZ BS BH BD BB BY BE BZ BJ BM BT BO BA

AFG ALB DZA ASM AND AGO AIA ATA ATG ARG ARM ABW AUS AUT AZE BHS BHR BGD BRB BLR BEL BLZ BEN BMU BTN BOL BIH

004 008 012 016 020 024 660 010 028 032 051 533 036 040 031 044 048 050 052 112 056 084 204 060 064 068 070

BW BV BR IO

BWA BVT BRA IOT

072 074 076 086

BN BG BF BI KH CM CA CV KY

BRN BGR BFA BDI KHM CMR CAN CPV CYM

096 100 854 108 116 120 124 132 136

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CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA COMOROS

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CF

CAF 140

TD CL CN CX CC

TCD CHL CHN CXR CCK

CO KM CD

COL 170 COM 174 COD 180

CG

COG 178

CK CR CI HR

COK CRI CIV HRV

184 188 384 191

CU CY CZ DK DJ DM DO TL EC EG SV GQ ER EE ET FK

CUB CYP CZE DNK DJI DMA DOM TLS ECU EGY SLV GNQ ERI EST ETH FLK

192 196 203 208 262 212 214 626 218 818 222 226 232 233 231 238

FO FJ FI FR FX GF PF TF

FRO FJI FIN FRA FXX GUF PYF ATF

234 242 246 250 249 254 258 260

148 152 156 162 166

CONGO, DEMOCRATIC REPUBLIC OF (WAS ZAIRE) CONGO, People's Republic of COOK ISLANDS COSTA RICA COTE D'IVOIRE CROATIA (LOCAL NAME: HRVATSKA) CUBA CYPRUS CZECH REPUBLIC DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC EAST TIMOR ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRANCE, METROPOLITAN FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES DELICom Gerhard Lanzer, BA

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GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUINEA GUINEA-BISSAU GUYANA HAITI HEARD AND MC DONALD ISLANDS HONDURAS HONG KONG HUNGARY ICELAND INDIA INDONESIA IRAN (ISLAMIC REPUBLIC OF) IRAQ IRELAND ISRAEL ITALY JAMAICA JAPAN JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO DELICom Gerhard Lanzer, BA

Version 1.6 _ 2010-12-16

GA GM GE DE GH GI GR GL GD GP GU GT GN GW GY HT HM

GAB GMB GEO DEU GHA GIB GRC GRL GRD GLP GUM GTM GIN GNB GUY HTI HMD

266 270 268 276 288 292 300 304 308 312 316 320 324 624 328 332 334

HN HK HU IS IN ID IR

HND HKG HUN ISL IND IDN IRN

340 344 348 352 356 360 364

IQ IE IL IT JM JP JO KZ KE KI KP

IRQ IRL ISR ITA JAM JPN JOR KAZ KEN KIR PRK

368 372 376 380 388 392 400 398 404 296 408

KR KW KG LA

KOR KWT KGZ LAO

410 414 417 418

LV LB LS

LVA 428 LBN 422 LSO 426

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LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAU MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MOnTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY DELICom Gerhard Lanzer, BA

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LR LY

LBR 430 LBY 434

LI LT LU MO MK

LIE LTU LUX MAC MKD

438 440 442 446 807

MG MW MY MV ML MT MH MQ MR MU YT MX FM

MDG MWI MYS MDV MLI MLT MHL MTQ MRT MUS MYT MEX FSM

450 454 458 462 466 470 584 474 478 480 175 484 583

MD MC MN ME MS MA MZ MM NA NR NP NL AN NC NZ NI NE NG NU NF MP

MDA MCO MNG MNE MSR MAR MOZ MMR NAM NRU NPL NLD ANT NCL NZL NIC NER NGA NIU NFK MNP

498 492 496 499 500 504 508 104 516 520 524 528 530 540 554 558 562 566 570 574 580

NO

NOR 578

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OMAN PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR REUNION ROMANIA RUSSIAN FEDERATION RWANDA SAINT BARTHÉLEMY SAINT KITTS AND NEVIS SAINT LUCIA SAINT MARTIN SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA (Slovak Republic) SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA ST. HELENA DELICom Gerhard Lanzer, BA

Version 1.6 _ 2010-12-16

OM PK PW PS

OMN PAK PLW PSE

512 586 585 275

PA PG PY PE PH PN PL PT PR QA RE RO RU RW BL KN LC MF VC

PAN PNG PRY PER PHL PCN POL PRT PRI QAT REU ROU RUS RWA BLM KNA LCA MAF VCT

591 598 600 604 608 612 616 620 630 634 638 642 643 646 652 659 662 663 670

WS SM ST SA SN RS SC SL SG SK

WSM SMR STP SAU SEN SRB SYC SLE SGP SVK

882 674 678 682 686 688 690 694 702 703

SI SB SO ZA GS

SVN SLB SOM ZAF SGS

705 090 706 710 239

ES LK SH

ESP 724 LKA 144 SHN 654

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ST. PIERRE AND MIQUELON SUDAN SURINAME SVALBARD AND JAN MAYEN ISLANDS SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC TAIWAN TAJIKISTAN TANZANIA, UNITED REPUBLIC OF THAILAND TOGO TOKELAU TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN TURKS AND CAICOS ISLANDS TUVALU UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU VATICAN CITY STATE (HOLY SEE) VENEZUELA VIET NAM VIRGIN ISLANDS (BRITISH) VIRGIN ISLANDS (U.S.) WALLIS AND FUTUNA ISLANDS WESTERN SAHARA YEMEN DELICom Gerhard Lanzer, BA

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PM

SPM 666

SD SR SJ

SDN 736 SUR 740 SJM 744

SZ SE CH SY TW TJ TZ

SWZ SWE CHE SYR TWN TJK TZA

748 752 756 760 158 762 834

TH TG TK TO TT TN TR TM TC

THA TGO TKL TON TTO TUN TUR TKM TCA

764 768 772 776 780 788 792 795 796

TV UG UA AE GB US UM

TUV UGA UKR ARE GBR USA UMI

798 800 804 784 826 840 581

UY UZ VU VA

URY UZB VUT VAT

858 860 548 336

VE VN VG

VEN 862 VNM 704 VGB 092

VI WF

VIR 850 WLF 876

EH YE

ESH 732 YEM 887

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ZAMBIA ZIMBABWE

ZM ZW

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ZMB 894 ZWE 716

As at May 28th 2008

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9.5

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DPD service code table

The DPD service code table is part of the routes database. To make the examples shown in this specification better comprehensible, an excerpt from the service code table is shown below: Code 101 102 105 106 109 110 113 136 154 155 161 179 191 225 237 302 350

Service Text D D-HAZ D-EXW D-EXW-HAZ D-COD D-COD-HAZ D-SWAP D PARCELLetter PM2 PM2-COD AM1 AM1-COD AM2 AM2-COD IE2 AM0

Service Description - English normal parcel normal parcel, hazardous goods normal parcel, ex works normal parcel, ex works, hazardous goods normal parcel, C.O.D. normal parcel, C.O.D., hazardous goods normal parcel, exchange small parcel PARCELLetter Guarantee Guarantee, C.O.D. DPD 10:00 DPD 10:00, C.O.D. DPD 12:00 DPD 12:00, C.O.D. International Express Classic (Day certain delivery in 220 countries) DPD 8:30

The routing database is separately provided.

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Service combinations

Following are some examples for parcel labels with combined services developed by self-printing customers: 9.6.1

Ex works and dangerous goods

The dangerous goods additional label containing the dangerous goods information must be attached to the parcel as well (omitted due to lack of space here).

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9.6.2

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COD and dangerous goods

The dangerous goods additional label containing the dangerous goods information must be attached to the parcel as well (omitted due to lack of space here).

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9.6.3

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COD and DPD 18:00

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9.6.4

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COD and DPD 8:30

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9.6.5

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COD and DPD 10:00

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9.6.6

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COD and DPD 12:00

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10

Requirements for shipping system vendors

10.1

Relabel-parcel label

Three times a year a new routes database is provided in order to be able to map modified relations in the DPD system. This database is the heart of the parcel routing. It is therefore necessary that all customers use the current routes database to avoid incorrect routings and thus delayed parcel deliveries. To meet the high quality expectations of our customers, we must ensure that our customers will have the current routes database version on the first Monday of January, May and September, respectively. If the customer has not imported a current routing database for the new tertial but nevertheless would like to ship parcels, then a so-called Relabel-parcel label must be generated. This Relabelparcel label does not contain an identification tag in the barcode, thus only 27 digits. This is the trigger for our Scansoftware to produce a new routing label with correct routing information. On the Relabel-parcel label no routing information may be printed and the barcode should furthermore only be half as high as a usual barcode.

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10.2

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Shipment data

The DPD system offers an extensive service spectrum in relation to parcel shipping. In order to enable the service performance of individual products, advance notification data about the shipment has to be made available in addition to the information on the parcel label. This information is consolidated in the shipment data interface MPSEXPDATA.

10.2.1

Shipment data for the B2C service

In addition to the mandatory data records the optional application record "MPSEXP:MSG" (Point 3.7 data for proactive notification) has to be transmitted for all B2C parcels. If delivery is made to a DPD Parcel-Shop the application record "MPSEXP:PERS" (Point 3.6 data for personal handover) also has to be transferred.

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