Facilities Management: Market Research Report

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Facilities Management: Market Research Report Date: Pages: Price: ID:

January 11, 2014 207 US$ 4,950.00 FD777ECDB37EN

This report analyzes the worldwide markets for Facilities Management in US$ Billion. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for the period 2013 through 2020. Also, a seven-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 108 companies including many key and niche players such as ABM Industries Incorporated Amey Plc Aramark Corporation Bellrock Limited Bilfinger Europa

Table of Content I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS Study Reliability and Reporting Limitations Disclaimers Data Interpretation & Reporting Level Quantitative Techniques & Analytics Product Definitions and Scope of Study II. EXECUTIVE SUMMARY 1. INDUSTRY OVERVIEW Facilities Management– An Introduction Outlook Market Overview Impact of Recession in Retrospect Improvement in Global GDP and Employment Levels Encourages an Optimistic Outlook

Table 1. World Real GDP Percentage Growth Rates by Country (2012-2015F) (includes corresponding Graph/Chart) Eurozone Economic Outlook Favors an Optimism Increase in Construction Projects Augurs Well for the Market

Table 2. Projected World Infrastructure Spending by Select Regions (2010-2030)

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Rising Commercial Real Estate Investments Extend New Opportunities

Table 3. Global Commercial Real Estate Market (2014E): Percentage Breakdown of Direct Investments by Region - Americas, Asia-Pacific and EMEA (includes corresponding Graph/Chart) Emerging Markets- Hotspots for Growth 2. MARKET TRENDS AND DRIVERS Cost Reductions – The Prime Driver Efficiency Enhancements – The Road to Success IFM Services Spurs Demand for Multi-Service Providers Growing Trend towards Outsourcing

Table 4. Global Facilities Management Market by In-House and Outsourcing (2013): Percentage Breakdown of Share by Region (includes corresponding Graph/Chart) Venturing into New Verticals – A Competitive Strategy Technology Makes In-Roads Increasing Reliance on Automation Data Security Gains Importance Workforce Integration and Total FM (TFM) Contracts Sustainable Building Practices Spur Growth Contract Cleaning: A Stable & Growing Market Challenges in Store Migration to FM: Not So Easy As it Seems! Facility Managers Themselves Pose a Risk Managing the Built Environment: Companies Doing It the Wrong Way! Market Maturity 3. COMPETITION Competition Heats Up

Table 5. Global Facilities Management Services Market (2013): Percentage Breakdown of Share by Company (includes corresponding Graph/Chart) Leading Players in Soft FM Servcies and Hard FM Services Markets

Table 6. Global Cleaning Services Market (2013): Percentage Breakdown of Share by Company (includes corresponding Graph/Chart) Table 7. Global Catering Services Market (2013): Percentage Breakdown of Share by Company (includes corresponding Graph/Chart) 4. SERVICE OVERVIEW Facilities Management – An Introduction History Factors Explaining Growth of Facilities Management Facilities Management Services

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Hard Services Soft Services Types of FM Services Facilities Management Outsourcing 5. RECENT INDUSTRY ACTIVITY ABM Takes Over GBM ABM Bags Environmental Services Contract from West Medical Center Cofely Acquires Lend Lease’s Facilities Management Business ABM Takes Over Airco Amey Bags Hotel Services Contract Bilfinger Europa Wins Mechanical and Electrical Services Contact IKYA Inks Agreement to Take Over Hofincons Interserve Acquires Initial Facilities Aramark Takes Over Lotus T5 Data Centers Establishes FM Subsidiary Tenon Inks FM Services Agreement with ArenA Bilfinger Takes Over Europa Support Services CBRE Takes Over Norland Managed Services Cofely Acquires Balfour Beatty WorkPlace Sodexo Takes Over Maclellan Integrated Services BAM Acquires Sutton CBRE Takes Over Majority Stake in Basale Sverige Thomas Cook Takes Over Majority Stake in Ikya Sodexo Bags Contract from Unilever PM Environmental Establishes Outsource Retail Building Facilities Environmental Due Diligence Group Cofely Establishes Facilities Management Division TriGranit Establishes TGM Consultants Jones Lang LaSalle Bags FM Contract from HSBC HSG Zander Acquires Rollright Facilities Ameresco Canada Takes Over FAME Facility Software Mitie Takes Over Dalkia Energy & Technical Services’ FM Business VT Inks Agreement to Takes Over VT Services Carillion Bags Contract from Oxfordshire County Council MITIE Inks FM Services Contract with Lloyds Banking ISS Enters into FM Services Agreement with Barclays USM Bags IFM Services Contract from Ruby Tuesday 6. FOCUS ON SELECT PLAYERS ABM Industries Incorporated (US) Amey Plc (UK) Aramark Corporation (US) Bellrock Limited (UK) Bilfinger Europa (UK) Bouygues Energies & Services (UK) Carillion Plc (UK) Cofely (UK) Compass Group Plc (UK) EMCOR Group, Inc. (US) Elior (UK) Etisalat Facilities Management LLC (UAE) Fluor Corporation (US) Globe Williams International (Australia)

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Interserve PLC (UK) ISS UK (UK) ISS A/S (Denmark) Johnson Controls, Inc. (US) Kier Facilities Services Limited (UK) MITIE Group Plc (UK) Sodexo (France) Turner Facilities Management Ltd. (UK) UGL Limited (Australia) VINCI Facilities (UK) 7. GLOBAL MARKET PERSPECTIVE

Table 8. World Recent Past, Current and Future Analysis for Facilities Management by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 9. World Historic Review for Facilities Management by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) Table 10. World 15-Year Perspective for Facilities Management by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2006, 2014 and 2020 (includes corresponding Graph/Chart) III. MARKET 1. THE UNITED STATES A. Market Analysis Current & Future Analysis Contract Cleaning Services: An Overview US Construction Market Rebounds from Recession Lows, Augurs Well for Market

Table 11. US Construction Spending by Type of Construction (2012 & 2013): Percentage Breakdown of Annual Spending for Non-Residential and Residential Construction (includes corresponding Graph/Chart) Table 12. US total Public and Private Spending on Non-Residential Construction by Sector (2012 & 2013): Percentage Breakdown of Construction Spending for Power, Highway and Street, Educational, Manufacturing, Commercial, Transportation, Health Care, Office, Sewage & Waste Disposal, Communication, Amusement & Recreation, Lodging, Water Supply, Public Safety, Conservation & Development, and Religious Constructions (includes corresponding Graph/Chart) Table 13. Projected Growth of the US Construction Market by Sector (2012-2020) (includes corresponding Graph/Chart) Cleaning Services for Commercial & Industrial Buildings to Grow Niche Services Push Growth Index Market Share Findings:

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Table 14. Integrated Facilities Management Services Market in the US (2013): Percentage Share Breakdown of Revenues by Company (includes corresponding Graph/Chart) Table 15. Janitorial Services Market in the US (2013): Percentage Share Breakdown of Revenues by Company (includes corresponding Graph/Chart) Recent Industry Activity B. Market Analytics

Table 16. US Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 17. US Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 2. CANADA A. Market Analysis Current and Future Analysis Recent Industry Activity B. Market Analytics

Table 18. Canadian Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 19. Canadian Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 3. JAPAN A. Market Analysis Current and Future Analysis B. Market Analytics

Table 20. Japanese Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 21. Japanese Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 4. EUROPE A. Market Analysis Current & Future Analysis Market Overview

Table 22. European Outsourced Facilities Management Market (2012): Percentage Breakdown of Revenue by Contract-Type (includes corresponding Graph/Chart) Table 23. European Facilities Management Market (2012): Percentage Breakdown of Revenue by Segment (includes corresponding Graph/Chart)

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Construction Sector

Table 24. Construction Industry in Europe (2010-2015E): Percentage Change of Construction Output by Segment Competitive Overview B. Market Analytics

Table 25. European Recent Past, Current and Future Analysis for Facilities Management by Geographic Region - France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 26. European Historic Review for Facilities Management by Geographic Region - France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) Table 27. European 15-Year Perspective for Facilities Management by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK, and Rest of Europe Markets for Years 2006, 2014 and 2020 (includes corresponding Graph/Chart) 4A. FRANCE A. Market Analysis Current & Future Analysis B. Market Analytics

Table 28. French Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 29. French Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 4B. GERMANY A. Market Analysis Current & Future Analysis Building Cleaning Services Market- A Brief Review B. Market Analytics

Table 30. German Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 31. German Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 4C. ITALY A. Market Analysis Current & Future Analysis B. Market Analytics

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Table 32. Italian Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 33. Italian Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 4D. THE UNITED KINGDOM A. Market Analysis Current & Future Analysis Market Overview Competitive Overview

Table 34. UK Facilities Management Services Market (2014E): Percentage Share Breakdown by Company (includes corresponding Graph/Chart) Recent Industry Activity B. Market Analytics

Table 35. The UK Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 36. The UK Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 4E. REST OF EUROPE A. Market Analysis Current & Future Analysis Focus on Select Regional Markets Ireland Poland Spain The Netherlands Recent Industry Activity B. Market Analytics

Table 37. Rest of Europe Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 38. Rest of Europe Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 5. ASIA-PACIFIC A. Market Analysis Current & Future Analysis Focus on Select Regional Markets Australia China Hong Kong

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India

Table 39. Indian Facilities Management Services Market (2013): Percentage Breakdown of Share by Level (includes corresponding Graph/Chart) Table 40. Indian FM Services Market (2013): Percentage Breakdown of Share by Segment (includes corresponding Graph/Chart) Singapore Malaysia Recent Industry Activity B. Market Analytics

Table 41. Asia-Pacific Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 42. Asia-Pacific Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) 6. REST OF WORLD A. Market Analysis Current & Future Analysis Focus on Select Regional Markets Middle East The Cleaning Industry of Saudi Arabia Brazil and Mexico Recent Industry Activity B. Market Analytics

Table 43. Rest of World Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) Table 44. Rest of World Historic Review for Facilities Management Analyzed with Annual Revenues in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) IV. COMPETITIVE LANDSCAPE Total Companies Profiled: 108 (including Divisions/Subsidiaries - 118) The United States (25) Europe (63) France (2) Germany (2) The United Kingdom (54) Rest of Europe (5) Asia-Pacific (Excluding Japan) (23) Middle East (7)

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