Developing Emotionally Effective Leaders

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(800) 263-6317 or (805) 690-5753

Drew Bird, MSc, MA.

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Good Leader, Bad Leader • Think back to some of the leaders you have worked with or for. – Think back on the best leader – Think back on the worst.

• What characteristics or behaviors did you see or experience that you are using to form your opinion? • For most people, judgments and evaluations of good and bad leadership are mostly identified with aspects of emotional intelligence. © 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

What We Will Cover • How the gap between knowing and doing is holding many leaders back • Four steps that leaders can use to become more emotionally effective. • How Leadership Development and training professionals can support leaders to develop their emotional effectiveness. © 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

The EQ-i 2.0 Model

The Knowing – Doing Gap Emotional Intelligence (Knowing)

Emotional Effectiveness (Doing)

http://betterbusinesslearning.com/faculty-development-2/

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Developing Emotional Effectiveness • • • •

Learn More Listen More Reflect More Lead More

http://marketingforhippies.com/the-four-steps-to-choosing-a-niche/

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Learn More Skill/Knowledge Development

Conscious Incompetence

Skill /Knowledge Integration

Awareness Development

Unconscious Incompetence

START

Conscious Competence

Unconscious Competence New Level of Awareness

Burch

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Listen More

http://warren-wilson.edu/blogs/echo/2013/10/orgullosos/wilson-studentslistening-to-a-presentation-given-by-marisa-rivera/ http://robynmoreno.com/the-art-of-listening/

http://www.cadca.org/SoMeWiki/listen-first

http://excelle.monster.com/benefits/

http://www.wikihow.com/Learn-a-Language-by-Listening-to-the-Radio

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Reflect More

http://greatergood.berkeley.edu/article/item/take_this_job_and

http://www.russellsmall.com/services/journaling

http://calvinseminary.edu/academics/mentored-ministries/

http://i2.pcimg.org/news/u/2012/08/Thinking-About-Giving-InspiresPeople-to-Help-Others-SS.jpg

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Lead More

http://cronkitehhh.personal.asu.edu/2013/04/my-leadership-style-year-reflection/

http://www.remsol.co.uk/12/section.aspx/14

https://paulcollege.unh.edu/executive-education/open-enrollment-programs/managing-yourself-and-leading-others

http://kerryandco.com/blog/page/7/

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

http://121msl.com/?page_id=31

Supporting Leaders To Develop Emotional Effectiveness

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Good, Better… Good • Assessments • Workshops • Reading

Better • Mentoring • Stretch Assignments • Projects • Assessments © 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

…Best • Sustained coaching with a coach with specific experience, expertise, and understanding of emotional intelligence. • Ideally supported by assessments (360 even better).

Assess

Evaluate

Plan

Implement

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Start Small, Stay Small, Get BIG

http://www.franklincovey.com/blog/tag/circle-of-influence

© 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Key Takeaways From Today • The gap between knowing and doing is holding many leaders back • Leadership Development and training professionals can support leaders to develop their emotional effectiveness by providing appropriate learning methods and tools. • Small, simple steps can help leaders to become more emotionally effective. © 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

Q&A www.clearpointeq.com Twitter: @drew_bird LinkedIn: drewbirdcls Email: [email protected] © 2013 ClearPoint EQ May not be reproduced in whole or part without prior written permission from the copyright holder

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Thank You 

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Today’s Speakers: Drew Bird

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All of you for attending

Questions or Comments? Please contact Nabeel Jaitapker: [email protected]