A: Brazil s best e-learning company

webAula S/A webAula S/A: Brazil’s best e-learning company COMPANY OVERVIEW TIMELINE SOLUTIONS BUSINESS MODEL LMS webAula LMS Mobile Cloud Stud...
Author: Deirdre Flynn
5 downloads 0 Views 7MB Size
webAula S/A webAula S/A: Brazil’s best e-learning company

COMPANY OVERVIEW

TIMELINE

SOLUTIONS

BUSINESS MODEL LMS webAula LMS Mobile Cloud Studio Live Player

Catalogue with more than 200 courses webAula Card

webAula e-Commerce

Contents Factory

Datacenter e-learning

Cell Content

Motivational monitoring

E-learning projects elaboration

Students and dlasses coordination

Technology specification of the project

Answer doubts

Implementation

Reports and statistics transmission

Communication

Dashboards

LMS WEBAULA

Virtual learning environment that enables controlled access to courses, communities, videos, messages. It means: access to information in several formats for presentation and interaction. Used for training large audiences. Sales model: Price set by monthly access. An amount according to the number of different logins per period (month) will be paid monthly, allowing values​to ​increase or decrease according to the use.

CT

LMS EVOLUTION 1999

2001

• webAula Free • Online training with over 450,000 students trained for free • Largest social inclusion project of the season

• First corporate clients • Single national player compatible with SCORM and AICC standard • e-Learning 1.0

CT

2006 • e-Learning 2.0 • Virtual Communities • Forum • Blog • Wiki • Works • Virtual Library • WebTV

2010 • Version Innovations • Clean interface • Concern with usability and user experience

2012 • LMS.NET • e-Learning 3.0 (support to classroom and distance teaching, synchronous and asynchronous online tutoring, formative evaluation) • Social networks • Student dashboard • Management by competence

LMS EVOLUTION 1999

2001

• webAula Free • Online training with over 450,000 students trained for free • Largest social inclusion project of the season

• First corporate clients • Single national player compatible with SCORM and AICC standard • e-Learning 1.0

2006

• • • • • • •

CT

• e-Learning 2.0 • Virtual Communities • Forum • Blog • Wiki • Works • Virtual Library • WebTV

2010 • Version Innovations • Clean interface • Concern with usability and user experience

2015

Mobile Version; FAQ; Help Central; Web Services; Evaluation Module in HTML; Leaning Tracks; Apple Store e Google Play

2012 • LMS.NET • e-Learning 3.0 (support to classroom and distance teaching, synchronous and asynchronous online tutoring, formative evaluation) • Social networks • Student dashboard • Management by competence

LMS WEBAULA

Over 200 virtual universities supported by LMS webAula which is responsible for the access of more than 400 thousand students per day who want to train, to interact, to form concepts and to certify themselves. CT

INNOVATION LMS

CT

APP WEBAULA START

CT

WEBAULA DATACENTER webAula Datacenter - Safety and Infrastructure High capacity hosting for webAula's e-learning projects.

Storage

Dedicated Hosting Tape library Backup

CT

Colocation

CLOUD STUDIO

Cloud Studio is an authoring tool for creating online courses. It’s great for users without much experience in e-Learning. All content produced there can be exported to SCORM and Tin Can standards and used in any LMS. Cloud Studio also allows creating courses in HTML, Flash and off-line (executable) formats. Sales model: Licensing annually per user.

CT

LIVE PLAYER

WEBMEETING & WEBCASTING

Technology used to transmit live and recorded lectures in order to achieve large public (sessions for thousands of participants). Sales model: Price established by video quality, traffic and number of participants per month.

CT

Live Player enables interaction among the participants and the lecturer/teacher through chat and surveys, in order to collect impressions and solve doubts. It’s possible to record the lecture or course to be offered in an area for people who did not attend watch it “on-demand” way. CT

FEATURES

• • • • • • • • • • • •

CT

Synchronized audio, video and chat; Interaction tools for users to express their opinions or feelings; Microphone control per user; User and events management; Documents upload; Invite participants by e-mail; User desktop; Users moderation (expel, take privileges away, etc.); Area for notes and whiteboard; Drawing area, among others. Desktop sharing; Screen recording.

APPLICABILITIES

CT

Meetings

Online Courses

Lectures

• Trade • Projects • Administrative

• Quick courses • Tips • Newsletters • Monitoring

•For online groups •For audience

E-COMMERCE Sells courses from both webAula and partner´s catalog Online Courses Selling Solution • • •

Possibility of buying courses through credit card and bank. Sales reports and ways of payment. After purchasing the student is directed to LMS, and may take the course immediately.

Sales model: Price established according to the sales of online courses owned by the client and/or webAula.

CT

E-COMMERCE

webAula e-Commerce enables the sale of webAula courses catalog and also the client's courses. After the purchase, the student can take the course in the project LMS immediately. Here we have some customers who own webAula shopping, see them and access the links:

CT

CURSOS PARA TODOS Portuguese name for “Courses for Everyone”, this portal has more than 200 options for users to choice. There are offers on different areas, such as: technology, sales and customer service.

CT



More than 20 thousand students certified;



5 years online;



Integrated to LMS webAula.

VOCÊ APRENDE MAIS “You Learn More” is the result from a partnership with Grupo Estacio, one of the biggest educational institutions in Latin America. After a few months online, it got another big partner: brazilian journalism company IG, which has 33 million monthly pageviews. 1 year online and already have:

CT



More than 17 thousand students certified;



6 million pageviews;



Integrated to LMS webAula.

CONTENT FACTORY

webAula Content Factory has a team of more than 90 professionals who create all sorts of course that the customer desires. CDC

CONTENT FACTORY

webAula Content Factory has a team of more than 90 professionals who create all sorts of course that the customer desires. CDC

E-LEARNING CONTENT FACTORY

Sales model: possibility to charge through several metrics, such as: pages to convert, number of slides, on-line workload, presence workload, pages, table assets, etc.. WebAula also works like the Content Factory sales model, that sets up an annual budget for development of many e-Learning courses through the most comfortable metric for the customer.

CDC

COURSE CATALOG Entendendo a

Matemática comercial

Matemática financeira - calculadora

HP-12C e estudo de porcentagem

Over 200 Titles

Como fotografar melhor

Ideal for companies and institutions wishing increase their Virtual University with courses from different areas of knowledge. There are more than 200 interactive and motivating courses, all of them in accordance with SCORM standard. Sales model: Licensing every semester, annually or lifetime. CDC

WEBAULA CARD

Prepaid card that entitles the user to take courses of webAula catalog like a giftcard

webAula invented webAula Card* to enable the purchase of courses without the of internet connection. Great for digital inclusion, social and professional projects. webAula card enables prepaid purchase of courses that the student chooses among more than 200 available titles. All control, statistics and access is guaranteed by the teams of webAula. Sales model: Price established according to the number of purchased cards. * Patent required

CDC

WEBAULA CARD

Sales model: Price established according to the ammount of cards purchased.

CDC

WEBAULA EDUCATION MANAGEMENT

The training through internet requires monitoring and control of the entire learning process. webAula’s team of Educational Management makes thousands of calls per day, makes motivational actions and still manages the entire learning process through reports and statistics. At the end of the training, the requester area receives spreadsheets and dashboards that make the decisions easier to make. Sales model: price established in accordance with the contracted services added to student enrollment. CGE

WEBAULA EDUCATION MANAGEMENT

Summary •

Virtual classrooms preparation ;



Motivational e-mails sending;



Tutoring content;



Helpdesk to support the students;



Reports and statistics collection.

E-Learning projects with Educational Management services increase by more than 40% certificates students.

CGE

WEBAULA EDUCATION MANAGEMENT Group Preparation The online group preparation requires time and dedication. Hiring this service provided by webAula’s Knowledge Management, the customer will be focused on the strategic part of their project and webAula will do the operational part. The Knowledge Management team prepares the student´s information and helps them with the Learning Manage System (LMS) access. This process is very important to get everything in order to receive students in classes. They are signed trought Excel spreadsheet, LMS webAula integration with the client's database or through webAula e-Commerce.

CGE

WEBAULA EDUCATION MANAGEMENT Motivational Newsletter Distance learning requires discipline and dedication from the student, who needs to be monitored and motivated. webAula`s Knowledge Management team sends e-mails with directions, information and encouragement for students to help with their trainings. The main motivational e-mails sent to students are:

CGE



Welcome e-mail;



Encouragement to start the course;



Encouragement to complete the course;



Invitation to join forum discussions (when used);



Invitation to join the online chat (when used);



Congratulations on course graduation.

WEBAULA EDUCATION MANAGEMENT Content Tutoring webAula offers this solution for IT courses in its catalog, in which the interaction with the knowledge bearer to solve the student`s doubts happens. In this case, there are two types of tutoring: PASSIVE: The student who has doubt about the course content sends an e-mail to webAula tutor who is expert in the related subject. This tutor will answer the issue in 24 hours max (excluding weekends). ACTIVE: Besides solving the doubts of the course content, a tutor who is expert in the related subject follows the participation, the interaction and the performance of the students during training. He promotes actions that enable socialization and collaboration among members of the class. For customers’ customized courses, webAula offers tutor training in the enterprise.

CGE

WEBAULA EDUCATION MANAGEMENT

HelpDesk – student support All technical doubts about online environment, passwords and navigation will be online solved with webAula´s professional team in LMS, though chat.

CGE

WEBAULA EDUCATION MANAGEMENT Statistics and Reports Sending webAula´s Knowledge Management team sends complete reports to the project managers in the client. These reports have charts showing the conditions of the students in their respective classes.

The demonstrative reports of students status in the training can be: • •

CGE

Weekly reports with graphics; Final reports demonstrating the final status of the training.

WEBAULA EDUCATION MANAGEMENT Educational Management services performed by webAula ensures that all operation process will be performed with quality and assertiveness. Registering students in the class, including courses in LMS, motivating students to make the most of their course, drawing students' performance reports, are some examples of what should be done for the e-learning project to achieve the highest level of certification. In possession of the students reports and statistics, the leaders are able to make decisions and put into practice strategies of the enterprise. Following this line of work the project always grows! Here is the summary of the services:

CGE



Preparation of virtual class;



Send motivational e-mails;



Tutoring content;



Helpdesk to support the students;



Collect Reports and Statistics.

WEBAULA CONSULTING webAula provides the best e-learning consultants for everything to be sized, implanted and performed within expectations and pillars of success. Sales model: Price established by the project hours package or by hiring the consulting technical hour.

Quick Sale

[

LMS CONTENT MANAGEMENT

BUSINESS MODEL LMS webAula LMS Mobile Live Player Cloud Studio

Catalogue with more than 200 courses webAula Card

webAula e-Commerce

Contents Factory

Datacenter e-learning

Cell Content

Motivational Monitoring

E-learning projects elaboration

Students and Classes Coordination

Technology specification of the project

Answer Doubts

Implementation

Reports and statistics transmission

Communication

Dashboards

CUSTOMERS

AND OTHERS

CUSTOMERS

CUSTOMERS

More than 200 corporate virtual universities 400 thousand students per day

CUSTOMERS SEGMENTS

FINANCIAL INSTITUTIONS Equity



Big Five

1

Itaú – Unibanco

38.416,3

2

Bradesco

31.157,0

3

Banco do Brasil

28.980,7

4

Santander

27.127,9

5

Caixa

10.632,7

webAula customers

(US$ milhões)

webAula

Revista Exame - 2012

FINANCIAL INSTITUTIONS

Customers that use LMS webAula

Other financial institutions that are webAula customers

INSURANCE COMPANIES Groups

Values

Market Share %

1

Bradesco

6.151.927

20,16

2

Sul América

3.871.764

12,69

3

Itaú-Unibanco

3.595.796

11,78

4

Porto Seguro

2.629.809

8,62

5

Mapfre

1.915.441

6,28

6

Banco do Brasil

1.868.173

6,12

7

Allianz

1.242.506

4,07

8

Liberty

918.413

3,01

9

Caixa Seguros

834.794

2,74

10

Santander

826.880

2,71

11

Tokio Marine

774.096

2,54

12

HDI

659.898

2,16

13

Marítima

592.534

1,94

14

Unimed

379.948

1,25

15

Zurich

376.831

1,23

webAula customers

webAula

Sincor-SP

Biggest Insurance Companies in Brazil

52%

are webAula’s customers

• • • • • • •

Bradesco Itaú Porto seguro Mapfre Tokio Marine Unimed Zurich

48%

5 Biggest Companies in Brazil Nº

Company

Net Revenue

Profit

Sector

Employees

1

Petrobras

100.194.164

14.748.002

Energia

58.950

2

BR Distribuidora

39.025.760

605.309

Atacado

4.505

3

Vale

36.198.648

15.333.322

Mineração

48.485

4

Ipiranga Produtos

23.069.763

297.497

Atacado

2.096

5

Raízen

13.475.481

NI

Atacado

NI

(Em US$ mil)

(Em US$ mil)

Revista Exame - 2012

5 Biggest Companies in Brazil

60%

40%

are webAula’s customers • •

• • •

Petrobras Vale Ipiranga

BR Distribuidora Raízen

Flight Companies

10%

90%

are webAula’s customers



• • • •

GOL – Varig – Webjet TAM – Pantanal Passaredo Trip /Azul

Avianca

BIGGEST PHARMACY COMPANIES IN BRAZIL Nº

Pharmacy

Revenue (Em US$ milhões)

1

EMS Pharma

2.004

7,77

2

Medley

1.832

7,11

3

Ache

1.350

5,24

4

Sanofi Aventis

1.193

4,63

5

Eurofarma

1.068

4,14

6

Neo Química

956

3,71

7

Novartis

912

3,54

8

MSD

660

2,56

9

Pfizer

627

2,43

10

Bayer Pharma

557

2,16

11

Astrazeneca Brasil

524

2,03

12

Nycomed Pharma LTD

491

1,90

13

Teuro Brasileiro

488

1,89

14

Merck Serono

479

1,86

15

Boehringer Ing

475

1,84

16

Biolab Sanus Pharma

454

1,76

17

Legrand

405

1,57

18

Sandoz do Brasil

404

1,57

19

Roche

390

1,51

20

DM Ind. Ftca.

382

1,48

Share %

Fonte: IMS Health

PHARMACY INDUSTRY

60%

40%

are webAula’s customers

• • • • • • • •

Medley Roche Sanofi Novartis MSD Bayer Biolab Astrazeneca Brasil

Outros Laboratórios • • •

Abbott Apsen Merial

• • • • • • • • • • • •

EMS Pharma Ache Eurofarma Neo Química Pfizer Bayer Pharma Teuto Brasileiro Merck Serono Boehringer Ing Legrand Sandoz do Brasil D. M. Ind. FTCA.

RETAIL COMPANIES

07 biggest retail companies

are webAula’s customers

BEST HOSPITALS IN BRAZIL Nº

Company

City/State

1

Hospital Albert Einstein

São Paulo-SP

2

Hospital Sírio-Libanês

São Paulo-SP

3

Hospital do Coração - HCor

São Paulo-SP

4

Hospital Alemão Oswaldo Cruz

São Paulo-SP

5

Hospital Samaritano

São Paulo-SP

Revista Exame - 2010

BEST HOSPITALS IN BRAZIL

60%

are webAula´s customers

40% • • •

• •

Hospital do Coração – Hcor Hospital Alemão Oswaldo Cruz

Hospital Albert Einstein Hospital Sírio-Libanês Hospital Samaritano

AWARDS AND CERTIFICATIONS

AWARDS AND CERTIFICATIONS •

In 2004 webAula promoted the totally free teaching of computers for more than 500 thousand people. It was possible with infocenters infrastructure, classrooms built in slums, in prisons, charities and NPOs, contributing to digital inclusion in Brazil.



This experience helps webAula until today to properly size its e-learning projects regarding IT, Datacenter, Methodology and Personnel.

CONTENT TECHNOLOGY

MANAGEMENT

AWARDS AND CERTIFICATIONS

Certifications and Practices (ISO, etc.)

Quality Certificate ISO 9001/2008 In 2006 the company received ISO 9001 certification, ensuring quality standards in the process of implementing e-learning projects, and we have kept the ensurance of its renew annually.

AWARDS AND CERTIFICATIONS

ISO 9001:2008 – LMS, Content and implementation of projects ADL SCORM 1.2 - Highest level of compliance with this standard (level 3). ABRH e-Learning Brazil Award – All awards since 2002 Candango Award of Excellence in Human Resources 2002 – ABRH - DF

AWARDS AND CERTIFICATIONS

webAula is always invited to give lectures at National and International events

AWARDS AND CERTIFICATIONS

webAula´s Sales Analyst , Marcelo Smith, receiving “the 300 Best HR Suppliers 2015” award.

AWARDS AND CERTIFICATIONS Main Agreements and Alliances MICROSOFT

Microsoft Partner for 9 years in Gold category. Reached Level ISV (Special) achieved in 2010, 2011 and 2012.

ADL

LMS webAula has got the first category license in Latin America by ADL (Advanced Distributed Learning), American consortium, which regulates the SCORM standard, with the highest level of compliance with this standard (LMSRTE3).

EVENTS

International Events: webAula invited as a speaker

ATTACHMENTS

ATTACHMENTS

webAula – Belo Horizonte Avenida do Contorno 8.471/ 2º andar – Belo Horizonte/MG

ATTACHMENTS

webAula – Brasília

ATTACHMENTS

Office in São Paulo - SP Av. Paulista, 2300, andar pilotis. Condomínio São Luiz. São Paulo, SP. Brasil. CEP: 01.310-300.

Office in Rio de Janeiro - RJ Av. Rio Branco, 01, sala 1201. Rio de Janeiro, RJ. Brasil. CEP: 20.090-003

ATTACHMENTS

New headquarters in BH – 400m2

ATTACHMENTS

New headquarters in BH – 400m2

ATTACHMENTS webAula Day is an e-Learning event dedicated to clients, prospects and distance education community. It’s organized by webAula. Rio de Janeiro, Sao Paulo, Brasilia, Porto Alegre and Belo Horizonte have received webAula Day. It was soldout in all cities.

CASES

CASES

http://unitam.webaula.com.br

LATAM Airlines Group hired webAula solutions in 2005 and created the Distance Center Certification - where all courses are developed through e-Learning. More than 30 thousand employees have been trained and the company was awarded with the National Reference prize.

CASES Martins Group is the largest wholesaler of Latin America. Since 1999, the company classifies its employees with distance learning courses, using webAula solutions. There are already over 30 thousand certificated students and approximately 220 available courses. The Group also won the many times the Learning Brazil award - in 2002, 2003, 2004, 2005, 2008 and 2010. The success story of Martins Group was recognized as a reference in the use of e-Learning.

http://formar.martins.com.br

Besides, Martins Group uses the webTV resource, provided by LMS webAula and, through the brand channel, broadcasts motivational videos, sales training for sales growth and dissemination of commercial campaigns.

CASES

Nacional Sebrae and Sebrae São Paulo promote distance education to entrepreneurs throughout Brazil. Together, they train about 1 MILLION students a year, and it’s the biggest case of Distance Education in Latin America and also the biggest test of LMS and Datacenter known. webAula has been providing the technological and methodological solutions for 5 years. http://www.ead.sebrae.com.br

CASES

Estácio de Sá is one of the largest educational institutions in Brazil and promoted a competitive sellection of its e-learning provider. webAula won this partnership in 2006 and since then is responsible for the training of more than 250 thousand students monthly. Students of Graduation, Undergraduate and Extent. http://estacio.webaula.com.br

THANK YOU! For more information, access webAula Portfolio.

www.webaula.com.br http://bit.ly/1QDHDxB