4400 DOT Hazmat Safety Training

Leader Guide Quiz

PRESENTER'S GUIDE

"DOT HAZMAT SAFETY TRAINING"

For the Department of Transportation's 49 CFR 172.700 Subpart H Training Requirements

Quality Safety and Health Products, for Today...and Tomorrow

THE "REGULATORY COMPLIANCE KIT" VIDEO SERIES This training program is part of a comprehensive series of programs on important regulatory topics. Many of these programs have been created to meet employee training requirements of specific OSHA, EPA and DOT regulations. The series includes programs on the following regulations and topics: • • • • • • • • • • • • • • • • • • • • • • • •

Aerial Lifts in Industrial and Construction Environments. The Asbestos Standard. The Bloodborne Pathogens Standard. The Confined Space Entry Standard. DOT Hazardous Materials Regulations (HMR). Emergency Planning. Forklifts/Powered Industrial Trucks Standard. Introduction to GHS (The Globally Harmonized System). GHS Container Labeling. GHS Safety Data Sheets. The Hazard Communication Standard. The "HAZWOPER" Standard (Hazardous Waste Operations and Emergency Response). Hearing Conservation and Safety Indoor Air Quality. The Laboratory Standard. The OSHA Lead Standards. Lock-Out/Tag-Out. The Personal Protective Equipment Standards. The OSHA Recordkeeping Standard. The Respiratory Protection Standard. Scissor Lifts in Industrial and Construction Environments. Supported Scaffolding Safety. Suspended Scaffolding Safety. The CDC Tuberculosis Prevention Guidelines.

A number of these programs are available in multiple versions that have been created for specific types of companies and operations, including General Industry, Construction, Healthcare, Cleaning/Maintenance and more.

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The series also includes a number of programs that have been created to provide employees with condensed, "refresher" training on important OSHA regulatory topics, as well as meet employee retraining requirements of specific OSHA regulations: • • • • • • • • • • • •

Bloodborne Pathogens Refresher Training. Confined Space Refresher Training. Forklift/Powered Industrial Truck Refresher Training. Hazard Communication Refresher Training. Hearing Conservation Refresher Training. OSHA Laboratory Refresher Training. OSHA Lead Standard Refresher Training. Lock-Out/Tag-Out Refresher Training. Personal Protective Equipment Refresher Training. Respiratory Protection Refresher Training. Supported Scaffolding Safety Refresher Training. Suspended Scaffolding Safety Refresher Training.

Other products in the "Regulatory Compliance Kit" line include compliance manuals, employee booklets and posters which have been designed specifically to be used with the programs. These products can be used to satisfy OSHA, EPA and DOT compliance requirements for creating written compliance programs, as well as employee training.

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WARRANTY/DISCLAIMER "This program has been created to assist companies that are endeavoring to educate their employees regarding the handling and transporting of hazardous materials. In 49 CFR 172.700, the Department of Transportation requires that employers provide up to five different types of education/training for their employees: $ $ $ $ $

"General Awareness/Familiarization Training". "Safety Training". "Function-Specific Training". "Security Awareness Training". "In-Depth Security Training".

This program addresses only the "Safety Training" portion of this training. It does not satisfy compliance requirements for General Awareness, FunctionSpecific, Security Awareness or In-Depth Security training. In addition to information about DOT's training regulations, the program presents information concerning the handling and transporting of potentially hazardous materials. The information contained in this program is the information available to the producers of the program at the time of its production. All information in this program should be reviewed for accuracy and appropriateness by companies using the program to assure that it conforms to their situation and recommended procedures, as well as to any state, federal or other laws and regulations governing their operations. There is no warranty, expressed or implied, that the information in this program is accurate or appropriate for any particular company's environment." Copyright 2013, The MARCOM Group, Ltd.

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TABLE OF CONTENTS Section $ INTRODUCTION TO THE DOT HAZARDOUS MATERIALS REGULATIONS (HMR) C Background C Major requirements

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$ INTRODUCTION TO THE PROGRAM C Structure and organization C Background C Objectives C Reviewing the program

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$ PREPARING FOR THE PRESENTATION C Structuring the presentation C Additional training requirements C Setting up the class and classroom

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$ CONDUCTING THE SESSION C The initial steps C Showing the program C Conducting the discussion C Concluding the presentation C "Wrapping up" the paperwork

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$ OUTLINE OF MAJOR POINTS IN THE PROGRAM

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$ ACCOMPANYING MATERIALS C Scheduling and Attendance Form C Quiz C Training Certificate C Employee Training Log C Booklet

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INTRODUCTION TO THE DOT HAZARDOUS MATERIALS REGULATIONS (HMR)

INTRODUCTION TO THE DOT HAZARDOUS MATERIALS REGULATIONS Background The Department of Transportation (DOT) is responsible for the safety and security of any hazardous materials that are transported within the United States. To facilitate this, the DOT has published hazardous materials regulations (HMR). The purpose of these regulations is to make sure that employees who handle or transport hazardous materials: $

Are familiar with the general provisions of DOT's regulations on handling and transporting hazardous materials.

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Are able to recognize and identify hazardous materials.

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Know how the regulations relate to specific functions they perform.

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Are aware of "self-protection" measures they should take when working with hazardous materials.

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Are aware of accident prevention methods and procedures to be used when working with hazardous materials.

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Know what should be done in an emergency involving hazardous materials.

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Are aware of the security risks associated with transporting hazardous materials.

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Know what can be done to enhance the security of transported hazardous materials.

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Be familiar with their employer's Security Plan.

These regulations are located in the Hazardous Materials Regulations in 49 CFR parts 100-185.

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There are two definitions that are essential to understanding the training regulation and how it applies to any facility's activities. These definitions deal with companies/facilities who are involved in handling and transporting hazardous materials... as well as the employees of these companies/facilities and how they are involved with hazardous materials: $

HAZMAT Employer - means a person (facility, company, institution, etc.) who uses one or more of their employees in connection with any of the following activities: — Transporting hazardous materials in commerce. — Causing hazardous materials to be transported or shipped in commerce. — Being involved with any aspect of the packaging materials that are used in the transport of hazardous materials (such as producing, reconditioning or testing these packaging materials).

This definition includes owners/operators of motor vehicles which transport hazardous materials. It also encompasses Federal and state departments and agencies. $

HAZMAT Employee - means a person who works for a HAZMAT Employer and who directly affects hazardous materials transportation safety. Activities that the DOT feels fit this definition include: — Loading, unloading or handling hazardous materials. — Working with hazardous materials' containers including testing, reconditioning, marking, etc. — Preparing hazardous materials for transport. — Having the responsibility for the safety of hazardous materials transportation. — Operating a vehicle used to transport hazardous materials.

This includes self-employed individuals who are involved in these activities as well as owners/operators of motor vehicles used to transport hazardous materials. It is easy to see that because these definitions are so broad, in many facilities and operations the regulations will cover a number of types of employees... from warehouse personnel to shipping/receiving groups, loading dock workers, truck drivers, train engineers, and others.

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It is also important to recognize that this regulation applies to any environment where these activities take place. This is not a regulation that is limited to "industrial" facilities, but includes laboratories, healthcare facilities and many other types of operations.

Major Compliance Requirements There are five types of training required by 49 CFR 172.700. $

General Awareness/Familiarization Training - should familiarize employees with the requirements of DOT's HMR (Hazardous Materials Regulations) as well as enable them to recognize and identify hazardous materials.

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Safety Training - must cover three major areas: — Actions that can be taken to protect employees from hazards associated with materials they may be exposed to (this must include any specific measures an employer has implemented to protect employees from exposure). — Methods and procedures for avoiding accidents, such as proper package handling. — Emergency response.

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Function-Specific Training - must help employees to work safely with hazardous materials in their specific jobs.

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Security Awareness Training - must give employees an awareness of the security risks associated with transporting hazardous materials, as well as what can be done to increase the security of those materials.

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In-Depth Security Training - should familiarize employees with their employer's Security Plan and its implementation, including: — The company's security objectives. — Specific security procedures. — Actions to take in case of a security breach. — The organizational security structure.

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In addition to the training requirements themselves it is important to be aware of several other aspects of this regulation. For instance, the burden of providing employees with entirely new training can be relieved somewhat if a facility is already conducting OSHA or EPA training involving hazardous materials (such as "Hazard Communication" or "HAZWOPER" training). However, not only must all HAZMAT Employees be initially trained as required in 49 CFR, but "retraining" is required for these employees at least once every three years. In addition, training must be done whenever new procedures, information or regulations occur requiring employees to receive updated training. Also, the Department of Transportation requires that formal records be kept of the training given to each employee under 49 CFR. These records must include: $

The HAZMAT Employee's name.

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The date when the employee's most recent training was completed.

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A description or copy of the training materials that were used... or a reference to the location to where these materials can be found.

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The name and address of the person providing the training.

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Certification by the employer that the HAZMAT Employee has been trained and tested.

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INTRODUCTION TO THE PROGRAM

INTRODUCTION TO THE PROGRAM Structure and Organization Information in this program is presented in a definite order so that employees will see the relationships between the various groups of information and can retain them more easily. The sections included in the program discuss: $

Hazardous materials labels.

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Shipping Papers and the Safety Data Sheet.

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Packing and loading HAZMATs.

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Shipping and receiving HAZMATs.

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Emergency response information.

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The Emergency Response Guidebook.

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Emergency actions.

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First aid procedures.

These sections include examples and other references that will help employees to relate the information in the program to their work environments, recognize the risks associated with hazardous materials and know what procedures they should use to avoid accidents.

Background Hazardous materials are used in business and industry every day. They heat our buildings, help us to clean and maintain equipment and are the raw materials in many manufacturing processes.

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However, these materials can cause trouble if they aren't handled carefully. Leaks, spills and explosions of hazardous materials can result in serious injuries to people, damage to property and harm to the environment. If hazardous materials get into the hands of terrorists, they can easily be transported to population centers or industrial targets, with devastating results. Knowing how to handle these materials before, during and after transport allows them to reach their destinations safely no matter how they are being shipped

Objectives This training program is designed to do three things: make employees aware of DOT regulations on handling and transporting hazardous materials, help employees to recognize and identify any hazardous materials they encounter and prepare employees to handle and transport hazardous materials safely. Upon completion of the program, employees should: $

Understand the general areas covered by the DOT Hazardous Materials Regulations as well as the purposes behind the regulations.

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Understand what information about hazardous materials can be found on Shipping Papers, in the Hazardous Materials Table, on Safety Data Sheets and in other sources.

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Recognize "warning indicators" such as "Hazard Class" labels and placards.

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Be aware of the safe work practices that should be followed when handling and transporting hazardous materials.

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Know how to use appropriate personal protective equipment when dealing with hazardous materials.

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Know how to deal with emergency situations, including fires and spills.

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Be aware of basic first aid procedures that should be used in case contact with hazardous materials occurs.

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Reviewing the Program As with any educational program, the "presenter" should go through the entire program at least once to become familiar with the content and make sure the program is consistent with company policy and directives. Additionally, because this program addresses a federal regulation, the presenter should check to make sure that the program's contents do not conflict with any other regulations that the facility is subject to in this area. An "outline" of the points in the program is included in this Presenter's Guide to help with this task and for general reference. As part of this review process, you should determine how you will conduct your session. The use of materials, such as handouts, charts, etc., that may be available to you needs to be well thought out and integrated into the overall program presentation.

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PREPARING FOR THE PRESENTATION

PREPARING FOR THE PRESENTATION Structuring the Presentation In conducting this education session, you should proceed with a friendly and helpful attitude. Remember that the "trainees" are looking to your experience and knowledge to help them relate to the situations shown in the program. It's important to let the trainees interact with you and each other during the training session. Stimulating conversation within the group is one of the best things you, as the presenter of the program, can do to help everyone get as much as possible from the session. Be alert for comments that could help in this area in future sessions and make note of them. As the presenter, you also should: $

Keep the session related to the topic of handling and transporting hazardous materials and DOT HAZMAT regulations.

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Relate discussions to company operations, procedures and responsibilities.

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Prevent any one person or small group of employees in the session from doing all the talking.

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Get everyone involved. Ask questions of those who don't participate.

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Clarify comments by relating them to the key points in the program.

Use the outline of the major points included in the program, as well as the information included in the quiz, as the basis for answering any questions. If you don't know the answer, say so. Tragic results may occur should you provide incorrect or inaccurate information. Remember, this is a positive program on working with hazardous materials safely. Make sure your attitude and words reflect this and that the emphasis is always on providing the information needed by the attendees to recognize potentially hazardous materials when they encounter them, as well as to handle and transport them safely and securely. 1

Additional Training Requirements As we have discussed, in addition to this "Safety Training" you are required to give your employees several other types of training as well. This can include: $

"General Awareness/Familiarization Training".

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"Function-Specific Training".

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"Security Awareness Training".

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"In-Depth Security Training".

Since the need for other types of training is mentioned in the program, you might want to discuss with attendees how your facility will be dealing with this additional training, including other courses you may have scheduled (if this information is available).

Setting Up the Class and Classroom Remember, there are a number of things that must be done to "set up" the class as well as the classroom. These fall into several groups of activities, and include: • Scheduling and Notification — Use the enclosed form to schedule employees into the session. — Make sure that the session is scheduled so that it fits into your attendees' work day. — Send out notification of the session well in advance, to give people enough time to incorporate it into their schedule for that day. — If possible, post a notification on bulletin boards in the affected employees' areas. • The Classroom — Schedule the room well in advance. — Make sure the room can accommodate the expected number of attendees. — Check it again on the day of the program to make sure there is no conflict. 2

— Make sure the room can be darkened, and won't create a glare on the television screen. — Locate the light controls and test them. — Make sure the power for the DVD or videotape player you are using operates separately from the room light. — See if you can control the room temperature. — Know where the closest restrooms are. — Assure that the room is free from distracting noises. — Make sure emergency exits are marked and known to the attendees. • Seating — Make sure everyone can see the screen from their seat. — Make sure everyone can hear the DVD/videotape and you (when you speak). — Check to see that seating is such that writing can be done easily. — Make sure the seating arrangement allows eye contact between attendees, and between you and attendees. • Equipment and Materials — Make sure the DVD or videotape player, monitor, and all appropriate cables and extension cords are available. — Make sure a stand or table is available and is of appropriate height for all attendees to easily see the monitor. — If you plan on using a chartpad, blackboard, or other writing board, make sure it is available, easy to see, and you have the proper writing implements. — Make sure you have 6" x 8" index cards or other materials to be used as "name tents" for attendees. — Make sure you have made up a sufficient number of copies of the quiz, as well as any other handouts you are using.

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• "Final Check" — Make sure equipment is in the room prior to the scheduled session. — Make sure you have the right program (look inside the three-ring binder). — Check to see that the room is set up properly. — Check equipment prior to the presentation to assure that it works. — Make sure extension cords, etc. are "taped down" if need be, to avoid tripping. — If you are using the videotape version of the program, run the "leader" up to the point where the program begins.

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CONDUCTING THE SESSION

CONDUCTING THE SESSION The Initial Steps In conducting the session remember the positive nature of this presentation. Everyone is attending in order to learn more about DOT Hazardous Materials Regulations, how to recognize and identify hazardous materials they may encounter in their jobs, and how to handle those materials safely. Initially, you need to: $

Introduce yourself as the session leader.

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State the title of the program, "DOT HAZMAT Safety Training".

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State the purpose of this session (to learn more about the DOT HAZMAT regulations, how to recognize and identify hazardous materials, and how to handle them safely).

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Inform the attendees when there will be breaks (if you plan them) the location of exits and restrooms and if water, coffee, or other refreshments will be available.

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Make sure all of the attendees have "signed in" on your scheduling and attendance sheet. Remember, it is very important to document peoples' attendance at the session.

Once this housekeeping is done, it is time to move to the "meat" of the session. First, the attendees need to be informed about the objectives of the session (this is where you can use a flip chart or board to list the objectives, which should be done prior to the class starting). This listing should be preceded with some introductory remarks. Your own words are always best, but the remarks should go along the lines of the following: "Today we are going to talk about the Department of Transportation's regulations on handling and transporting hazardous materials, and what those regulations mean to us in our environment."

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"As you know, any number of materials can be hazardous... for many different reasons. Skin contact with some substances can cause rashes or other forms of dermatitis. Other materials can harm our eyes, lungs or even internal organs. Some of these materials can cause immediate effects, other effects only occur after repeated long-term exposure." "The Department of Transportation is concerned enough about hazardous materials and their effects on us that they have created several regulations dealing with handling and transporting hazardous materials safely and securely. These regulations are broad enough that they affect all types of employees, including those of us who work in the warehouse, people working in shipping and receiving, anyone who packs or unpacks hazardous materials, as well as truck drivers, train engineers and others who actually transport hazardous materials from one place to another." "One of the major emphases of these regulations is on training. We need to be able to recognize and identify hazardous materials, know where we may encounter them in our jobs, know how to protect ourselves when working with them, how to keep them secure, as well as know what to do in emergency situations that involve these materials." "Learning more about how to handle and transport hazardous materials safely, particularly using safe work practices and personal protective equipment, is the focus of this session. In order to do that, these are the things we would like to accomplish here today (provide the 'Objectives' list, provided in the second section of this manual verbally, or indicate to the board or chart where you have written them down)." Once the objectives have been provided, you are ready to show the program. However, you need to let the attendees know that they will be taking a quiz at the end of the session. It needs to be emphasized that the quiz is being used to see if the session is effectively transmitting information to them in a way they will remember. The quiz will also permit employees to receive the certification regarding this training that the DOT requires.

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Showing the Program At this point, you need to introduce the title of the program once again, "DOT HAZMAT Safety Training", darken the lights if necessary, and begin the showing of the program. If you are using the DVD version of the course you have several options as to how you can move through the program and what employees see. The DVD menu has three "selection bars": $

"Play".

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"Scene Index".

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"Contact Info".

To just play the program from beginning to end, select "Play". To view (or review) a specific section of the program, select "Scene Index". You will be presented with a group of buttons, each of which corresponds to a section of the program. You can then select the specific section that you want to view. If you would like information on other programs and products that are available from MARCOM you can select "Contact Info" for information about how to contact us. All of our DVDs, both English and Spanish, are subtitled (similar to closed captioning). If there are hearing impaired employees participating in your training session, or you want people to be able to read the program narration as well as hear it, push the "subtitle" button on your DVD player's remote control or the player's control panel. A print version of the narration will then appear on the bottom of the screen as the video plays.

Conducting the Discussion After the program has been shown it is time for the group discussion on the information contained in the session. Care must be taken to make sure that the discussion is kept to the general topic of the DOT Hazardous Materials Regulations, and how to handle hazardous materials safely and securely. There are several ways to conduct these discussions. They include: 3

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Calling for questions from the attendees and using these questions as the basis for the discussion.

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"Leading" the discussion through the points covered in the program, using statements such as: — "One of the sections that we saw in the program discussed things that might indicate to us that we are dealing with a hazardous material. What 'indicators' do we encounter in our facility that could provide us with advance warning that a material is hazardous?" — "In the program we saw how important consulting the Emergency Response Guidebook can be. Where in our facility can you find copies of the Guidebook?"

You should use the discussion format that you are most comfortable with. The Outline of Major Program Points section in this guide and the questions and answers in the master copy of the quiz should be used as a basis for this discussion. Remember, you have allocated a limited amount of time in which this discussion can take place. It is important to blend the attendee's questions and areas of obvious interest with the objective of trying to touch on each major area within the program in the discussion. By touching on each area, the attendees are much more likely to retain the information presented in the session.

Concluding the Presentation Once discussion has concluded (whether naturally or you have had to bring the discussion to a close in order to complete the session within the time allowed), it is time to give the quiz. Again, remind the attendees that the quiz is meant to help determine how effective the presentation of the information is, and that they will be graded. Let them know that they have approximately five minutes to complete the quiz. At the end of the five minute period, remind the attendees to date and sign their quizzes and then collect them. The attendees should be thanked for attending the session and reminded of any other sessions in the educational program that they may be attending. They can then be dismissed to return to their normal activities.

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*(An alternative to this approach is to give the quiz immediately after showing the program, then use a review of the quiz as a basis for your group discussion.)

"Wrapping up" the Paperwork Before much time has passed, and the subject matter is fresh in your mind, several areas of "paperwork" must be completed. First, check to make sure that all attendees signed the Scheduling and Attendance Form. Also, make sure that you have a quiz from every attendee, dated and signed. Unlike many other regulations, 49 CFR 172.700 requires that employees who receive this training are also tested on it. The Department of Transportation has also included rigorous recordkeeping requirements. The Scheduling and Attendance Form will serve to provide overall information on who you have trained and on what date. However, you should also begin (or update) your records for each individual employee, showing what training they have received and when it was given. This can be done manually or via computer records (there is a form that can be copied and used for this purpose in the "Accompanying Materials" section of this guide). Remember, the fact that an employee has received the proper training and has been tested must be certified in writing. There is also a form that can be used for this purpose in the "Accompanying Materials" section of this guide.

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OUTLINE OF MAJOR PROGRAM POINTS

OUTLINE OF MAJOR PROGRAM POINTS The following outline summarizes the major points of information presented in the videotape program. The outline can be used to review the program before conducting a classroom session, as well as in preparing to lead a class discussion about the program. • Hazardous materials are used in business and industry every day. They: — Heat our buildings. — Help us to clean and maintain equipment. — Are the raw materials in many manufacturing processes. • However, these materials can cause trouble if they aren't handled carefully. — Leaks, spills and explosions of hazardous materials can result in serious injuries to people, damage to property and harm to the environment. — If hazardous materials get into the hands of terrorists, they can easily be transported to population centers or industrial targets, with devastating results. • Knowing how to handle these materials before, during and after transport allows them to reach their destinations safely no matter how they are being shipped, whether it’s by: — Highway. — Railway. — Pipeline. — Sea. — Air. • This transportation process involves many different people. — Initially, someone calls in an order. — Warehousing pulls the product and takes it to Shipping, where it's packed for transport and sent out. — Once the product arrives at its destination it’s unloaded and stored until it needs to be used. 1

• To ensure that everyone carries out their role in the process safely, the United States Department of Transportation has developed regulations addressing the handling and transporting of these "hazardous materials." — The regulations are often referred to as the HMR, the "Hazardous Materials Regulations." — You can find them in 49 CFR, parts 100 through 185. • Training plays a major role in these regulations. In fact, the DOT has defined five different types of training for HAZMAT Employees. This training is designed to: — Increase each employee's awareness of the potential dangers of transporting and handling hazardous materials. — Demonstrate how to work with these materials safely. — Enhance the security measures that are taken with hazardous materials during • This program will cover "Safety Training", which includes: — Procedures for avoiding accidents. — Measures to protect employees from hazards. • To prevent problems from occurring when we’re dealing with hazardous materials, we need to follow certain "procedures for avoiding accidents". — The first step is recognizing when these types of materials are present. • To help us out, the HMR require that information on the risks posed by hazardous materials be available to everyone who is involved in the handling and transportation process. — This information enables us to anticipate possible problems so that we are ready to act.

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• Some of the best sources of information about what types of hazards you are dealing with are "Warning Indicators". So "Hazard Class" labels and placards are often the first things you should look for as you go about your work. — They identify the specific hazards that are presented by a product that is being transported, and must conform to Department of Transportation specifications with regard to shape, size, color and the information they contain. — If you have any questions about what a label or placard means, consult your supervisor or the "Hazardous Materials Regulations." • There are nine DOT HAZMAT classes. — Class 1 is made up of explosives. — Class 2 consists of all gases…that is any materials that are gaseous at 68°F (20°C) or less at standard sea level, whether they are flammable, nonflammable, toxic or inert. — Class 3 is comprised of flammable liquids... specifically, those with flashpoints below 141°F (60°C). — Class 4 is made up of flammable solids. — Class 5 consists of oxidizers and organic peroxides. — Class 6 includes all poisonous substances. — Class 7 encompasses all radioactive materials. — Class 8 contains corrosives. — Class 9 (called "Miscellaneous Hazardous Materials") includes any hazardous substance that doesn’t clearly fit into one of the previous eight categories. • Don't forget to pay attention to other markings on the outside of packages and containers, such as, "This End Up" or "Cargo Aircraft Only". — They can provide important handling instructions and other valuable information about the materials as well. • "Shipping Papers" are another valuable source of hazard information.

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• The most important thing that Shipping Papers are required to list is a material's "Basic Description". The information must be listed in the following order: — The material’s Identification Number. — It's Proper Shipping Name. — The material's Hazard Class or Division Number. — Its "Packing Group", which indicates the degree of danger associated with the material. • This information must be shown in sequence, with no additional information interspersed. • Shipping Papers must also contain a 24-hour emergency response telephone number that can be used to reach someone who is knowledgeable about the hazards presented by the material. — This person must have access to comprehensive emergency response and incident mitigation information as well. • If you're looking for detailed information on the health hazards presented by a product, its Safety Data Sheet is the place to go. — The SDS contains health hazard data and first aid information that will help you take steps to protect yourself, when handling the material. — It will also tell you how to reduce the material’s risk of fire and explosion. — Instructions on other "special protection measures" and spill clean-up procedures can be found on most SDS’s as well. • Once you’re aware of the risks that are posed by the products you’re working with, it's important to follow proper "work practices". — For instance, when getting a hazardous material ready for shipment you should only use packaging that has been approved for that material. — Prepare the container and secure the product in a way that ensures it will travel safely.

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• To comply with the HMR you must accurately describe the contents of the container on the Shipping Papers, then mark and label the package appropriately. — This provides valuable information for those who handle the shipment down the line. • If you are involved in loading packages of hazardous materials you should handle them very carefully. — Pay particular attention to the labeling (remember, packages must be labeled in accordance with the regulations). — Reject packages with illegible or worn-out labels (stick to established procedures or consult your supervisor regarding the disposition of these packages.) — Don't forget to follow instructions like "This End Up" and "Keep from Freezing". — Make sure the package is undamaged (if it is damaged, don't ship or store it… consult your supervisor regarding what you should do with it). • Safely preparing a hazardous material for transport is only part of the job. — Before a shipment can leave your facility, the trailers, tankers, ships or other vehicle that will transport it must be properly placarded and in good operating condition. — All vehicles should be carefully inspected before they leave (if there are any problems, they should be reported to a supervisor). — Don't forget, accurate Shipping Papers must accompany all shipments (this will allow for quick and easy access to product information in case of an accident or other incident). • If you are involved in unloading hazardous materials that arrive at your workplace, don't accept packages that are: — Without proper Shipping Papers. — Improperly marked or labeled. — Damaged in any way.

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• Before handling any delivery, read the label and emergency response information to determine: — The identity of the hazardous material. — The types of hazards that may be involved, and their degree of danger. — Special procedures that should be taken when handling the material. — What personal protective equipment should be worn. — Any first aid that should be administered if someone is exposed to the material. • It's important to anticipate possible danger. — One of the best ways to be prepared is by using appropriate personal protective equipment. • To determine which PPE you should be wearing, look at a material’s SDS and "Hazard Communication" labels. — Talk to your supervisor if you still have questions. • When you’re storing hazardous materials remember to put them in their proper storage areas, taking into consideration any special requirements such as: — Temperature levels. — Humidity. — Exposure to light. — Segregate them from other materials if necessary. • If an incident involving a hazardous material does occur, it’s critical that you know where to find "emergency response information" for that substance. — In order to prevent an incident from getting out of control, you need access to precise details about the materials that are being transported. — This is so important that it's specifically addressed by the Hazardous Materials Regulations in section 172.600, subpart G, "Emergency Response Information."

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• Subpart G requires all "Hazmat Shippers" to provide the following information about the materials they are sending out: — The Basic Description, including the DOT Proper Shipping Name and the quantity of the material being shipped. — The immediate health hazards that the substance presents. — The material’s risk of fire and explosion. — Precautions to be taken in the event of an accident. — Procedures for dealing with spills or leaks. — How to handle fires involving the material. — First aid that should be given to anyone who has been exposed to the material. — An emergency response telephone number. • This information must accompany all shipments of hazardous materials and be kept in the cab of the delivery vehicle, near the Shipping Papers. • Even with all this data available, one of the challenges in an emergency is making a quick and informed decision. — Because of this, the Department of Transportation has developed the "Emergency Response Guidebook." — This Guidebook provides first responders with information on the initial emergency actions that should be taken during a fire or spill of hazardous materials. • Since many materials have similar hazards, the book has organized these initial emergency response actions into a number of specific "Guides". — To determine what should be done in the event of a HAZMAT incident you simply look up the material that’s involved... and the Guidebook will point you to the appropriate "Guide". • The information in the Guidebook is divided into four color-coded sections. — The first two help you to identify the correct "Guide" for the material in question.

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• Use the yellow section of the book if you know the substance's four digit "Chemical Identification Number". — The materials are in numerical order by their I.D. numbers. • If you don’t have access to the Chemical Identification Number, you can use the blue pages in the Guidebook, which list hazardous materials alphabetically, by Proper Shipping Name. • Once you’ve found the appropriate "Guide Number," you can turn to the orange pages in the book. — They will describe the specific emergency actions that should be taken if the material is involved in an incident. • Pay extra attention to entries that are highlighted. — These materials have the potential to release poisonous vapors when they're involved in accidents. • In addition to following the emergency procedures in the orange section of the Guide during an incident, you will need to turn to the green pages to determine how to isolate the released materials and limit people’s exposure. — These pages help you decide how to evacuate people near the accident scene, by defining two specific "isolation areas". — The first area is called the "Initial Isolation Zone". It’s a circular area around the incident, with its diameter measured in meters or feet. — The second area is the "Protective Action Zone", which is set up downwind of the incident (because wind can carry poisonous vapors for long distances, the Protective Action Zone is measured in kilometers or miles). • Once the zones have been defined, they must be cleared of anyone who is not authorized to participate in activities inside the zone or who is not wearing the proper PPE.

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• When an accident occurs involving a hazardous material, it's also important to know how to protect yourself, as well as things you can do to limit any damage to the area around you. — If you are present when a spill occurs you should follow your facility's Contingency Plan. — You also need to be familiar with the regulations that address reporting spills, and know what authorities should be notified of the situation. • Knowing the location of spill clean-up kits is also important. — If you have been taught how to use the kits, and have been trained on the personal protective equipment you will need to wear, you can work to control the situation until a clean-up crew arrives. — Be sure you know what materials are involved in the spill, and which emergency procedures you should follow. — Remember to safeguard the environment (use protective barriers to keep hazardous materials out of storm drains and the sewer system). • If a chemical spill puts you in danger, don't try to be a hero. — Evacuate the area and notify the people in your company who are trained to clean up hazardous spills. • If the incident involves a fire that is small enough for you to handle, you can try and put it out. — You’ll need to determine what type of fire it is, so that you can choose the appropriate extinguisher. — But remember, don’t pick up an extinguisher unless you have been trained to use it by a qualified instructor.

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• There are four different classes of fires, and extinguishers to "match" them: — Class A fires are fueled by ordinary combustibles... such as paper, wood and many plastic products. — Class B fires are fueled by flammable liquids and gases... like toluene and propane. — Class C fires involve electrical wiring or equipment. — Class D fires involve flammable metals... such as magnesium and sodium. • Once you have the right extinguisher for the type of fire you’re dealing with, use the "PASS" method to put the fire out. — Pull the pin. — Aim the nozzle. — Squeeze the trigger. — Sweep from side to side at the base of the fire until it's extinguished. • But remember, when hazardous materials are involved the fire itself is only part of the problem. — The smoke may contain toxic vapors, which could spread a great distance — The heat generated by the fire could also lead to an explosion. — Consult resources like the DOT’s Emergency Response Guidebook to make sure that you are protected from all of the hazards that may be present. • If you find yourself in danger, leave the firefighting to the professionals. — Call the fire department and evacuate the area. • Whenever you’re dealing with a hazardous materials incident you also have to worry about the possibility of people coming into contact with the substance. — In these situations the SDS provides good information about first aid procedures that can be used.

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• Where large areas of the body are affected, the SDS may tell you that a shower is the first line of defense. In this case: — Get the victim to the nearest safety shower if one is available (if you’re on the road, look for a hose or other source of water). — Remove their clothing, down to the underwear and soak them thoroughly. — Be careful! The water from a shower is often cold, so you need to watch out for signs of hypothermia. • After the initial deluge, you can head to a locker room or bathroom if one is nearby, and finish the procedure in a warmer, temperature-controlled shower. • Wherever it's done, the victim should be under a shower for no less than 15 minutes. — Once showering is completed, make sure the victim gets medical attention immediately. • In incidents where the area of contact is small, water is still very important. — The affected area should be rinsed under a hose or faucet for a minimum of 15 minutes. — Then get the victim medical attention. • In the event a hazardous chemical splashes into someone’s eyes, the SDS will probably recommend flushing them with water. — If so, they should be washed for at least 15 minutes. • Be sure to know the location of the eye wash stations in your facility. — If you’re on the road and none are available, use an eye wash bottle, or even a hose, to dilute the chemical. — Then get to an eyewash station as soon as possible (a full fifteen minute rinse is still recommended). — As with any chemical contact, get medical attention as soon as possible.

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• Many HAZMAT incidents can also create "inhalation hazards". — For the accidental inhalation of a hazardous substance the SDS will often recommend that the victim be moved away from the area. — Get them to fresh air and seek medical attention immediately. • The reason that minimizing the time a hazardous material is in contact with the body is important is that the "duration of exposure" often determines how much damage the material will do. — This is the period of time that you’re exposed to a substance, and is often classified as "short term" or "long term" exposure. • In most cases, a short-term exposure will cause no longterm health problems. — However, exposure to some hazards can cause sudden reactions, or "acute effects", such as a rash or burn. • On the other hand, long-term exposure to some hazardous chemicals can cause long-term, or "chronic", health effects. — However if the dose and duration are low enough, a hazardous material may not cause any negative health effects at all. * * * SUMMARY * * * • Handling and transporting hazardous materials safely means recognizing the hazards that you may have to deal with...and being prepared to act if necessary. • Make sure you’re taking the proper precautions when handling a hazardous material. — Read labels, Shipping Papers, and Safety Data Sheets. • Wear the personal protective equipment that a material’s label and SDS recommends. 12

• Know how to use the Emergency Response Guidebook, where to find emergency telephone numbers and who to call for help. • In the event of an incident, be ready to act. • Remember, it’s complying with DOT regulations and participating in the required training that will help you handle and transport hazardous materials safely!

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ACCOMPANYING MATERIALS

ACCOMPANYING MATERIALS In order to assist you in complying with the DOT HAZMAT Safety Training requirements, we have provided a number of materials that can be used with this program. Some of these materials have been furnished in "master" form. This will enable you to make as many copies of these forms as you need. If you have colored paper available to you, it is often useful to put each form on a different color. This enables you to easily differentiate between the materials. The materials enclosed with this guide include:

Scheduling and Attendance Form This form is provided so that you can easily schedule your attendees into each session of the program. It is important that you have each attendee "sign-in" on the appropriate form, documenting their attendance at the session. Normally, a copy of this attendance/"sign-in" form is filed in the employee's personnel file.

Quiz Unlike many regulations, 49 CFR 172.700 requires that employees who receive training are tested on it as well. The quiz is normally given after viewing the program. However, if you want an indication of the "increase" in the attendees' knowledge about DOT Hazardous Materials Regulations and how to handle and transport hazardous materials safely, you can give the quiz both before and after the program is shown. You can also use the quiz as the basis for class discussion. If you have decided to give the quiz both before and after the attendees view the program, it is often interesting to have the attendees compare their "before" and "after" answers as part of the session. The quiz should be filed in the employee's personnel file.

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Training Certificate This form allows you to give each employee their own "certificate of completion" showing that they have attended the course and taken the quiz. Space is provided to insert the employee's name, the course instructor and the date of completion.

Employee Training Log This log helps you to keep track of when each employee has taken this course, as well as associated courses or training. Space is provided to list pertinent data about the employee, as well as information such as the date the course was taken, and the instructor conducting the course. A copy of this form should be kept in each employee's training or personnel file.

Booklet* A sample copy of the employee booklet that has been designed for use with this program has also been included. Using both text and illustrations to review important points, the booklet is designed to reinforce the message employees receive in the training session. The material is presented in the same order as seen in the program and is organized into concise sections, making it easy to understand and remember. *Additional booklets, as well as copies of the poster that has been created to get employees thinking about handling hazardous materials safely, are available from your distributor.

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SCHEDULING AND ATTENDANCE FORM "DOT HAZMAT SAFETY TRAINING" TRAINING SESSION SCHEDULE ATTENDEE

DATE

TIME

SIGNATURE

QUIZ "DOT HAZMAT SAFETY TRAINING" Name:

Date:

1. Which of the training listed below is required by the DOT's Hazardous Materials Regulations? General Awareness Training. Safety Training. Function-Specific Training. All of the above. 2. True or False?... Shippers of hazardous materials must provide a basic description of the material and a list of the material's immediate hazards with each shipment. True False 3. Which of the following provides information about a material's potential hazards? SDS's. Shipping Papers. "Hazard Class" labels. All of the above. 4. True or False?... You are permitted to accept packages of hazardous materials with damaged labels as long as you can read the full product name. True False 5. How many "Hazard Classes" are there? Four. Seven. Nine. Eleven. 6. True or False?... A hazardous material's Shipping Papers must contain a 24-hour emergency phone number. True False

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QUIZ "DOT HAZMAT SAFETY TRAINING" PRESENTER'S COPY...WITH ANSWERS 1. Which of the training listed below is required by the DOT's Hazardous Materials Regulations? General Awareness Training. Safety Training. Function-Specific Training. X All of the above. 2. True or False?... Shippers of hazardous materials must provide a basic description of the material and a list of the material's immediate hazards with each shipment. X True False 3. Which of the following provides information about a material's potential hazards? SDS's. Shipping Papers. "Hazard Class" labels. X All of the above. 4. True or False?... You are permitted to accept packages of hazardous materials with damaged labels as long as you can read the full product name. True X False 5. How many "Hazard Classes" are there? Four. Seven. X Nine. Eleven. 6. True or False?... A hazardous material's Shipping Papers must contain a 24-hour emergency phone number. X True False

RCK-174