Spring/Summer 2012

Do you know enough about “Hospice”? One year ago, Laurie Callari had a general understanding of hospice care. She has friends who volunteer, and she and her husband David had been impressed by what they’d learned about Hospice of Holland’s services during the May 2011 Celebration event. Laurie and David live in Holland, but often make the seven hour trip home to Buffalo, NY, to visit their close-knit Italian families. Their family included Nane, Laurie’s beloved grandmother (Italian grandmothers are called Nane or Nonnie), who lived with Laurie’s aunt and uncle.

that would help the aunt and uncle’s immediate care giving needs, they were disappointed to learn the hospice had less to offer than expected. They later learned that there was at least one more hospice that may have been a better fit. Sadly, Nane died within days of her decline. She and her family never did receive the benefits of hospice care. Looking back, Laurie sees what she didn’t know about hospice providers: “I didn’t know there was more than one local hospice. I thought all hospices were connected and that all offered the same services as Hospice of Holland. I’m sharing my family’s story to help other families. Everyone should know that there is more than one hospice out there and that they’re not all the same.”

Grateful for Hospice of Holland:

Laurie Callari with her grandmother

Last fall, 99-year old Nane suddenly took a turn for the worse. She was confused and could no longer walk or rise from her chair. Her daughter and son-in-law could not lift her. Although they were committed to caring for their Nane at home, they needed help. Remembering the wide range of services available from Hospice of Holland, particularly home health aides and volunteer companionship services that ease the burden of caregivers, Laurie assured her aunt that help would be available from their local hospice.





Serenity





Skilled care





Compassion





Professional service





Beauty in every inch





Availability





Abundantly above & beyond





All we could have asked –





Or even hoped – Thank you!”





Family members googled “hospice” in Buffalo and they called the closest one. But after asking about the services

www.hollandhospice.org | 616.396.2972



From the loved one of a recent Hospice House patient

Quality. Compassion. Care. Why Hospice of Holland? Dear Friends: Patients, families, and professional caregivers frequently ask me, “Why choose Hospice of Holland?” For some, the question comes from confusion over the many hospice providers that currently serve Holland and the lakeshore area. Torrey Husmann, MHA Often, this question comes as the Executive Director individuals asking are researching the benefits of hospice care for a loved one they learn is facing end-of-life. In response, I describe the many highlights of our program. I may mention our 200+ trained volunteers, our commitment towards the creation of customized disease specific programs like “Still Me” for advanced dementia care, or our state-of-the-art 18-bedroom Hospice House residence. But the message that I always try to instill is that of our core mission: To provide the most compassionate and highest quality end-of-life care through physical, emotional, and spiritual support. Not only has it been our mission for over 30 years, it has been our passion. Read further and see that passion in our staff, our volunteers, and in the way we serve our patients. It can

be seen at all levels of the organization. We take pride in our facilities, our dedicated volunteers, our commitment towards dignity and comfort and our ability to create an exceptional patient care experience for all we serve. There is one other thing we are passionate about and that is our bond with our community. Thank you for inviting us into your homes and trusting us with the care of your loved ones. Over and over again we hear, “we wish we would have called you sooner. It was a positive experience.” In short, it comes down to quality, compassion, and care. That is why you should choose Hospice of Holland and that is how you should measure other hospices. And because I can’t say it enough - we could not operate this high quality program without the support of our donors. Month after month, year after year, generous individuals, businesses and organizations make quality, care and compassion possible for our patients and their loved ones. Thank you!



Torrey Husmann, MHA Hospice of Holland

Helping People Feel Comfortable To Hospice House housekeeper Carey Knoepke, housekeeping is more than keeping the house clean. “A clean house has physical and psychological effects, helping people feel comfortable, cared for, happy and healthy.  Like the nursing staff and other volunteers, good housekeepers also put ‘heart’ into the Hospice House, so families may keep this home in their hearts as a positive memory.” Although Carey is the sole staff housekeeper at the Hospice House, each week 2-3 volunteer housekeepers spend an average of 8 hours cleaning the public areas of the Hospice House. Together, their work keeps the Hospice House pleasant, user-friendly, and comforting for patients, guests and staff.

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Pictured Left to Right: Pam Simpkins, Cindy Shabaz, Mike Frost, Betty Balk, BJ White, Carey Knoepke

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Quality. Compassion. Care. Thank you! Thank You! Thank You!

Volunteers Are Priceless

These and many other individual, group and business efforts make a wide range of services and high quality care possible for individuals and families at end-of-life. Thank you!

Our annual Volunteer Appreciation Event was held Tuesday, April 17 (during National Volunteer Week), at Alpen Rose, to celebrate the outstanding services our volunteers provide throughout the year. The theme, “Volunteers are Priceless”, exemplified our debt to our volunteers for their generous support and commitment to our program.

Barnes & Noble Wrap it Up

gift wrapping by HOH

volunteers $1004

Crazy Horse Steakhouse & Saloon month-long “Think Pink” fundraiser in memory of Kim Olthoff $3,000 Feel the Zeel

participants & Zeeland Merchants $1858

Fustini’s Oils & Vinegars:

Open house for the release of new “In the Kitchen With Fustini’s” Cookbook $324

Holland Junior Welfare League gift in memory of Justin D White $999 for materials for grief & loss counseling for children and teens Employees of

JR Automation Technologies $3,305

Merle Boes Annual Golf Outing $17,548

The night was full of joy and fun, including a Hospice of Holland version of Jeopardy hosted by our own Torrey Husmann. We recognized volunteers for their years of service (3 volunteers were honored for 30 years with HOH), hours served in 2012, and volunteers at the “top of their game” in specialized areas. The night concluded with the announcement of our 2011 Volunteer of the Year. We were delighted to introduce Donna Matula, a volunteer for Hospice of Holland since 2008, as the deserving recipient of that distinguished award. Donna is a retired nurse who graciously accepts a wide range of volunteer jobs. Her kind and patient spirit uplifts all in her presence. Out of more than 300 hours served in 2011, one example of her service is the weekly companionship Donna provided for a woman with Alzheimer’s disease. The patient’s daughter was often present during the visits and seemed to benefit equally from the companionship and cheer Donna brought into their home. The daughter called Donna “a godsend,” saying no level of appreciation for her services would be too high. Thank you Donna.

Pereddie’s Restaurant: November dessert special $250 First annual Patricia Klingenburg Golf Tournament Major Brands Oil $7,500

Photographer Ted Swoboda

gave 7 framed

photographs for Hospice House

30 Year volunteer recipients (from left to right): Mary Dood, Margaret Kleis, Esther Vande Bundte

The Allegan County Community Foundation granted $5,000 to the Tulip Tree Fund

The Community Foundation of the Holland Zeeland Area, $5000, The Perrigo Company Charitable Foundation, $5,000, and Boar’s Head Provisions Co., $5,000, will update, Grant funds from

expand and improve general education and patient information materials in Spanish

to Every Day

Volunteer of the Year: Donna Matula (Center) with Volunteer Coordinators Becca Benjamin (Left) and Kathy VanderBroek (Right)

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Quality. Compassion. Care. Individuals Honored by Donations In Memory of: Marie Ake Jeff Altena Martin Alvarez Eric Andreasen Amy Arendsen Andrew Arendsen John Arendsen Harold Arens Sylvia Arismendez Irwin Atman Barbara Atwell Evelyn Avink Marie Backus Alberta Bakker Max Bakker Sandra Bale Barbara Bannasch Denny Barber Art Barkel Thomas Barnes Wanda Bartels John Bartley Forrest Bassler Barbara Bauer Philip Beal Jay Belder Marilyn Berens Florence Berghorst Karen Beyer Kenneth Bierema Melvin Biesbrock Loretta Biller Thelma Billings Lola Bing Billy Bird Ruth Bird Patricia Bishop Antoinette Blaauw Irene Blackburn Robert Blunt Gelmer Boetsma LaVonne Boetsma Arthur Boeve Carl Bolks Alice Boonstra Amy Borgman Aileen Borlace Mr & Mrs Hyo Bos Gilbert Bosch Fred Bosma Marian Bosma

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Joan Botsis Wilbur Bouwkamp Ronald Boven David Bradfield Richard Bramer Sr Beverly Brandt Cornelia Brandt David Brink Ted Brink Rondell Brinks Lawrence Brouwer Pearl Brouwer Clarence “Cal” Brower Larry Brower Marvin Brower Marilyn Brown Robert S Brown Margaret Brummel Jodi Bruursema Ruth Bruursema Charles Bruursema Sr. Vernon Bruursema Maryanne Bucholtz Marian Bulthuis Ruth Burgess Nancy Bursk Al Bursma Paul Busscher Chuck Butas Hattie Buter Hester Buursma Frank Campbell, MD Caroldean Carr Horace “Curly” Caudle Eugene Ceccon Newton Chamberlain III Beth Chandler Sandra Cheney Colleen Cherrie Mary Cherrie Judi Loebl Ching Judy Ching Wilma “Billie” Clark Myrtle Coats Mildred Coffman Mary Jane Coleman Vera Colenbrander Luella Compagner Milford Compagner Rick Compagner Lola Conner Donald Cook

9.1.11 – 4.1.12

Andra Maxine Cooper Adrienne Coopmans Craig Corpe Michael Cox Eva Cross Carol Crozier Rachel Cummins Jack & Margaret Currie Harriet Dalman Ken Dams Mary Dean Gerald DeBoe Arthea DeBoer Merwin Deck Dorothy DeFeyter Clarice DeHaan William DeHaan Albert DeJonge Ruth DeMeester Carl Deur Margaret Deur Gertrude DeVisser Gene Alma DeVries Jason DeVries Lee DeVries Joan DeWeerd Wayne DeWent Marvin DeWitt Roger DeWys Cornelia Diekema Harriet Diekema Kelly Diepenhorst Louis DiGuiseppe Viola Dokter Thomas Dolan Cornelius “Neil” Dood Reanna Doolittle Robbie Dordon Lori Doubleday-Northrup Paul Douma Jo Ann Doyle Wilma Draft Ellen Driesenga Vivian Dubbink David Dykstra Robert Dykstra Jr Donna Eady Evelyn Eitzen Helen Endema Hilma Ender John Evenhuis Fabiano Family

Joe & Lucille Fabiano William “Bill” Fabiano Eleanor Fabyan George Fabyan Cecelia Fallstick Arthur Fash Greg Feenstra Marie Fellers Richard Fenske Greg Ferguson Charles Ferrell Joyce Fineout Allan Fischer Hazel Folkert Mary Folkert Helen Folkertsna Leona Fortney Robert Fortney Harold ‘Hal’ Franken Mrs Frost Donald Gebraad Patricia Gebraad Adrian Geenen Gertrude Geerlings Norman Gibson Fred Glarner Claradine Gleason Donald Glupker Gene Goorman Barbara Greiner Joyce Grill Ann Grissen Ken Groom George Gruppen David Guikema Earl Gunneman Gregg Gunneman Joyce Hack Violet Halstead Harold “Hammie” Hamberg Eugene Hansen Geneva Hansen Pete Hansman Connie Harmsen Doris Harper Barbara Harrigan Robert Hartman Georgiana Hartmann Whitehead Frank & Mary Hattan Florence Haverdink

Peggy Wilson Hebert Henrietta Heck Theressa Heidema Elaine Heineman Andy Helder Gail Hellenthal Viola Helmbold Dena Hemmeke John Hemple Henry Heterbring Terry Heusinkveld Elsie Hieftje Larry Hilldore Harold Hoedema Jane Hoerner Freddie Holbrook Karen Holkeboer William Hollway Carolyn Honey Pamela Horn James Hotchkiss Herman & Susie Huisingh Mark Huizenga Ray & Juliann Hunderman Bernard Hutt Delwin Huyser Kathryn Huyser Mildred Huyser Barbara Interbitzen Carolyn Jacobs Benjamin Jansen Thomas Japinga William Jerue Clark Jesiek Andrew Johnson Clara Johnson Donald Johnson Eleanor Johnson Irene Johnson Ivan Johnson James Johnson Robert Johr Mabel Jongekrijg Lorraine Kahn Mr & Mrs Bud Kalkman Larry Kalmink Leona Kalmink Pamela Kammeraad Nicholas Kamphuis

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Quality. Compassion. Care. In memory of, continued Lester Kamps George Kantz, Sr. John Kaper Arend Katerberg James E Kavanagh Judy Kempkers Mae Kempkers Bob Kennedy Arlene Kiekintveld Ron Kiel Velma King Albertha Klein Lester Kleinheksel Janny Kleinjan Matthew Kleinjan Harold & Isabelle Kleis Dolores Kloet Margaret Klokkert Mineard Klokkert Albertus Knapp Donald Knoll Gradus Knoll James Knoll Lorraine Knoll Merle Knoll Ruth Knoll Jerry Koeman Kathie Koeman Henriette Koenes Edna Koetje Arthur Kohlruss Alfred & Aase Kohsel John Koning Willis Kooienga Adolf Koolhaas Janny Koolhaas Paul Koop Russel Koopman Mildred Koops Esther Kooyers Ron Koppenhofer Geraldine Koprowski Virginia Kortman Elaine Kouw Evelyn Kraak Corla Kraker Barbara Kramer Loretta Krempasky Thomas Krempasky Beverly Kronemeyer Melvin Kronemeyer Cassandra “Sandi”

to Every Day

Kuipers Don Kuipers Fred Kuipers Donald Kuite Evelyn Kuntz Marian Kunz Margaret Lalibute Evon Laman Doris Langworthy Bert Lanting Dorothy Leahy Jack Leenhouts Joyce Leeuw Carol Lenger Judy Letsch Rena Lindeberg Frank Lipton Marvin Lokers Thomas Lokker Gerald Lomont Wayne & Jerry Lomont Nancy Lowing Larry Lugten Marian Lundy Robert Lunn Lambert “Bill” Maas Maxine Maas Sylvia Maatman Jennifer Maj Robert J. Mannes Roger Mapes Anne Marcusse Elizabeth Markes Albert & Gladys Meengs Alice Meilof Kenneth Meulenbelt Kenneth Meyer Hannah Miinch Faye Miller Robert L. Miller Joseph P. Mitchell Riley Mitchell Sally Morris David Morrow Emily Mouw Henry Mouw Ann “Betty” Mulder Lois Mulder Thomas Muntter Howard Murphy Eleanor Myaard

Hazel Nagelkirk Ethel Niewenhuis Richard “Lou” Niles Charles Nivison Clarence & Julia Nyenhuis Julia Nyenhuis June Nyhuis Marie Nykamp William Oberholtzer Virginia O’Leary Mabel Olney Kim Olthof Susan O’Malley Sarah Ann Ortman Ethel Osborn Verna Otto Ruth Overbeek Elaine Padding Floyd & Dorothy Padding Lucy Pagano Karen Page Jesus Palomo James Pasma Norine Pennings Marian Perlot David Peterson Jerry Petroelje Mary Lou Pfeiffer June Phillips Ronald Pikaart Hazel Plakke Dan Porretta Danny Porretta Deb Porretta Ruth Postma Kenneth Potter Catherine Prince Alvin & Alida Prins Kathy Prins Terry Prins Thelma Prins Jose Puente, Jr. Jim Pulford Arloa Pullen Mae Pynnonen Alice Raab Florence Raak Eileen Rankens Sandra Rankens Robert Rebhan

Mildred Reck Howard Redder Carl Reimink Jerry & Nell Reinink John Reynolds Richard Rhoda Gerhard “Jerk” Ritsema Hollis & Jean Roels Frances Roettger Kristi Rogalske Leigh Rogers Alma Rotman Esther Rotman Bethany Rozema Brian Rozema Lee Rubingh Dan Ruffner Juliana Rypma Ernest Ryzenga Evon Ryzenga Lyle Sanders Margaret Santora Arthur Sas Ann Scanlan Chuck Schaap Lester Schaap Rodney Schipper Bill & Betty Schmidt Elizabeth Schmidt Dr. John Schmidt William Schmidt Donald Schout Helene Schreur Roger Schreur Judy Schutte Frances Searls James Searls Miriam Secker Joyce Seka Charles Sennertt Bob Serne Patricia Shepherd Hermina Shoemaker Robert Shutz Richard Siekmeier Beverly Sills Nickolee Skinner Vivian Slager Norm Slagh Lloyd Slagter Arthur Slenk Dr. Bob Sleuter

Robert Sluiter James B. Smith Marjorie Smith Paul Smith Tai Smith Charlotte Sneller Clara Sniff Paul Sniff Eleanor Spaman Alice Spoolstra Abbelene Sprik Laura Stannis Russell Starkweather Glenn Stears John Steensma Shirley Steketee Lorraine Stevenson Charles Stewart Gertrude “Trudy” Stewart Donald Stites Harold Streur Danny Suman Charles Sutton Mimi Suzenaar Phyllis Swierenga Gerrit Swieringa Louis Sytsma Eleanor Szkopiec Maria Tamayo Kay Tangenberg Ed Tarr Allen Teeters James TenBrink Kathleen TenBrink Donald TerHaar Evelyn TerHaar Floyd TerHaar Fredrick Jay TerHaar Dick & Mildred Terpsma Lewis Terpsma Gerard TerVoort James Thomas Roberta Tiesma Dennis Timmer Helene Tinholt Sue Tisdale Diane Torres-Perreault Joe Tremml Ella Troehler Orvil Trudelle

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Quality. Compassion. Care. Read All About It!

continued Dave Tubergan David Tubergen Jerrold Tucker Thomas Tucker Delos “Dee” Tyler Miriam “Mitzi” Uhl Felicitas Valderas Lori VanAntwerp Lileeth VanArk Jack VanBragt James VanBruggen John VanDam Verna VandenAkker Howard VandenBerg Josephene VandenBerg Ted VandenBerg Anna VandenBosch Bernice VanDenBosch Crystal VanDenBosch Joan VanDenBosch Harold VanDenBosch Sr. Angelyn VanderArk Melissa VanderBerg Bill VanderHaak Allan Vandermeer Bonnie VanderMeulen Lyle VanderMeulen Scott VanderPloeg Albertus VanderVeen Ina June VanderVeer Marilyn VanDerWerff Alan VanderYacht Ellen Rose VanderYacht Nancy VanderYacht Pamela VanderYacht Terry VanderYacht Bernard VanderZwaag Harold & Elma Jane VanderZwaag James VanDeVusse Sr Leonard VanDeWege Lloyd VanDoornik Craig VanDyke Don VanDyke Marvin VanEck Gertrude VanFaasen Lois VanHarn Erin VanKampen Gary VanKampen Rita VanKrimpen Dale VanLangevelde Ruth VanLente

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Jennie VanLiere Abram Jay Vanloo Kathryn VanOordt Jerry VanOosterhout Nancy VanOosterhout John VanOss Zora VanRegenmorter Louis VanSlooten Marilyn vanVoorst Mary VanZanten Russell Veldheer Allen Veldhuis Edwin VerHage Nelva VerHey Tony Vettori Abraham Vogelzang Cathy VonIns Florence Voss Charles “Dick” Walker Mary Walker Vern Walraven Debbie Walters Hans Walters Joan Walters Maria Walters Muriel Walters Philip Walters Steven Walters Kathy Washburn Jim Watling Lucy Weber Stu Wedeven Allan Weenink LaVerne “Pete” Welling Dale Wells Lynn Welsch William Welsch Evelyn Westerhof Nelson Westerhof Doris Joan Whited Susan Wickmann Florence Wierda Nate Wiersema Jane Wiersma Mary Lou Wigger Kenneth Willyard Victor Willyard Sr Nancy Winne Gertrude Witteveen Charles Wolters Cindy Wolters Ruth Ann Woltman

Ruby Wunsch Anna Wyngarden Arnold Yonker Bill Zeerip Willard Zeerip Margaret Zimmer Marie Zingle Lavina Zoerhoff Floyd Zoerman Jack Zoerman Ruth Zuidema Janice Zuiderhof Tressa Zuverink IN HONOR OF: All volunteers Jackie & Jackie Bartley Tony & Carol Bartley & family Ned Bergsma Gertraud Blunt Dianne Bramer Chris & Matt Christian JoAnn & Steve Christian Peggy DeHaan Kay DeLong Mary Dood Larry & Sue Fuerst Glerum Elementary School Jan Hann William Horvath Janice & Ike Huizenga Linda Hutchison Alice Jansen Jan Lancaster and Terry Tock North Holland Elementary School Mae Lee Nykerk Bill Qualls Pat & Bob Serotkin Christine Urbaniak Dawn VanKampen Norman & Sheryl Veldhoff

Hospice of Holland volunteers Shiloh and Jerry Hill’s book is out. In Shiloh Speaks: A Therapy Dog’s Tales of Unconditional Love, Shiloh tells of his experiences as a “Hospet.” The gentle and perceptive thirteen-year old golden retriever has made more than 1300 visits in West Michigan and in their winter community of Stuart, Florida. Shiloh describes many of the visits he and Jerry have made in hospice settings, including Hospice of Holland’s Camp Hope for grieving children, and Hospice House where Shiloh sees his favorite hospice doc, Roger Phillips. Shiloh and Jerry will donate a portion of the book’s proceeds to Hospice of Holland and Treasure Coast Hospice in Stuart, Florida. The book is an easy and enjoyable read. It can be purchased at Reader’s World in Holland, or through amazon.com, bn.com, or at Shiloh’s website www.shilohspeaksthebook.com. At the end of the book, Shiloh challenges his readers to pick up the gauntlet and get involved with helping others. His personal goal is “to touch as many lives as I can during the remainder of my years and value all of my experiences.” Could any of us set a better goal for ourselves?

Sail, boat, dine & dance for Hospice of Holland’s patients

Save the date

August 18, 2012 www.vanderleekcup.com

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Quality. Compassion. Care. Make the Call Deciding to call hospice can be one of the most difficult decisions of our life. We understand. We also want you to know that most patients and patient families tell us they only wish they’d called Hospice of Holland sooner. When you do call, a compassionate admissions professional will provide a comforting presence and a smooth transition into hospice care. To learn how Hospice of Holland can help you or your loved one, or to schedule a visit, please call our admissions team at 616.396.2972.

Advanced Dementia & Congestive Heart Failure - Specialized Hospice Care Disease-specific care programs reflect Hospice of Holland’s commitment to meet the expectations of all patients, especially those with challenging symptoms. In 2011, Hospice of Holland’s first disease-specific care program was introduced. “Still Me” was designed to meet the unique end-of-life care needs of patients with advanced dementia and their caregivers. You can watch a short video depicting the Still Me program’s specialized care for patients with advanced dementia and their caregivers, at www.hollandhospice.org, or call 396-2972 for more information. This summer we will introduce our newest diseasespecific care program. “Take Heart” will meet the needs of those facing the challenges of Congestive Heart Failure (CHF). Watch for program details in the fall Heartbeat, or on our website, or call 396-2972 to learn more.

Hospice House Tour and Lunch

Seated Front (Left to Right): Luann Brower, RNCL, Gayle O’Conoor, Karen Slenk. Back (Left to Right): Lori Van Doornik, Linda Hutchison, RNCL

Caring for the People Who Care Our staff is devoted to providing the best care to our community. Likewise, we are committed to providing a caring and healthy work environment for our valued staff. To do so, Hospice of Holland kicked off Wellness Challenge 2012 for all staff in February. This challenge will run until December 31st, 2012.

Please come for a tour of our beautiful Hospice House facility, where individuals seeking hospice care receive hospital-like care in a home-like setting. Tours begin each Wednesday at noon and end with lunch supplied by our chef and the culinary team of Creative Dining Services. Please R.S.V.P. with the number attending by calling 616.396.2972 before 5:00 p.m. on the preceding Friday. To arrange a private tour of the Hospice House, please contact the Hospice House Director at 616.355.5750, or the Business Development Director at 616.355.5520.

Nearly 65% of our staff signed up to participate in the Challenge, which includes health screenings, health education, fitness activities and wellness contests to keep it fun. Understanding that a healthy staff equals reduced absenteeism, higher productivity, reduced use of health care benefits and increased morale and loyalty, this is a win-win program for Hospice of Holland, our employees, and the individuals we serve.

to Every Day

Residents of Royal Park Place enjoy a lunch and tour at Hospice House

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NON-PROFIT ORG. US POSTAGE PAID GRAND RAPIDS MI PERMIT 45

270 hoover blvd holland michigan 49423 Providing the most compassionate and highest quality end-of-life care through physical, emotional, and spiritual support.

To receive future newsletters by email, or to request no further mailings, call 616.396.2972, or email [email protected]

AUGUST 6-7; 10 AM-4 PM Hospice of Holland is offering Camp Hope again this year which is for children ages 6-12 who have experienced the death of a family member, friend or loved one. Interacting with peers who have experienced similar losses, children will have the opportunity to express their feelings, learn coping skills, and begin a healthy healing process. While there is no charge, donations are appreciated. Camp Hope takes place in The Loft of Hospice of Holland. Please call 396.2972 for more information.

616.396.2972 www.hollandhospice.org www.hollandhospice.org | 616.396.2972