Dell cloud client computing. ePocket guide.

Welcome to Dell cloud client computing. Learn more here:

Welcome to Dell cloud client computing.

Use cases Matching use cases to technologies

Dell offers a complete spectrum of virtual desktop solution and service delivery models including; purchase and build with both pre-configured and customizable options, on-premise infrastructure options, hosted and managed services offerings, subscription-based Dell cloud desktop-as-a service, and desktop virtualization device and software components.

Dell DVS solutions End to end virtualization solutions that include datacenter components, services, software, end points and Dell Professional Services to simplify desktop management and scale effortlessly as your business grows.

Dell Wyse products An integrated portfolio of end point clients, software and services designed for optimal delivery of virtual desktops.

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Matching use cases to technologies. Government

- Doctors - Nurses - Clinical technicians

- Secure environments - Training facilities

Education

Financial services

Retail solutions

- Customer service reps - Business continuity - Global scale

- Point of sale - Manager’s terminals - Public presentation

Business sector

Healthcare

Drivers & benefits

User types

- Computer labs - Mobile and commuter students

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- Fewer help-desk calls/more employee uptime - Improved regulatory compliance (Sarbanes-Oxley, state laws, HIPAA, etc.) - Heightened data security - Reliability and business continuity

Use cases

Dell DVS

- Improved application access and performance - Standardized image, applications and support - Fewer logins through session portability - Better customer care - Enable an increasingly mobile workforce

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Local computing & web browser

Remote computing ICA/RDP/PCoIP

Matching use cases to technologies. Basic application access

Full desktop experience

Common use cases

Published applications or desktops - Call centers - Receptionists - Flight reservation agents - Hotel check-in agents - Doctor/nurse stations - POS

Hosted virtual desktop - Administrative assistant - Marketing personnel - Help desk - Sales operations - Software and QA engineers

Work from home scenarios - Call center - Customer service

Citrix XenApp™

Microsoft RDS™

VMware Horizon View™

Microsoft Hyper-V ™

VMware Horizon View™

High-performance applications - 3D graphics - Trader High-performance protocol Thin or zero client

Thin client

Thin or zero client

Branch office with ‘heavy applications’ high-security environments

Terminal emulation - Bank front-desk staff - Customer service agent desks - Logistics agents

Education and training

Cloud PC

Remote sites with unreliable connectivity

Repurposed PC

Single purpose browser appliance - Internet station - Job application kiosk - Browser-based point-of-sale agent Web client Windows thin client

Terminal emulation client

Task worker

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Citrix XenDesktop™

Mobile thin client

Use cases

Software thin client

Applications not supported in remote environments

Digital signage Web client

Cloud PC

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Knowledge worker

Dell DVS

There are many more use cases in addition to these examples within each given scenario. If your use case does not fall into any of these groupings, please visit

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Mobile worker

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Dell Desktop Virtualization Solutions. Select an option below.

Benefits

Solution Portfolio overview

Why Dell for Desktop Virtualization?

Solution portfolio overview Enterprise – Active Infrastructure Enterprise – Integrated Solution Stack Enterprise – Microsoft Server 2012 Simplified Appliance Desktop as a Service

Supporting workforce demands Any user. Any application. Any device.

Dell Services Dell ProSupport and Professional Services

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Why Dell for Desktop Virtualization?

Most importantly, the Dell DVS portfolio is designed to deliver a personalized high fidelity experience for end-users across a wide variety of devices.

Benefits of our solutions and Dell differentiators • A  ccelerate time to value with pre-configured, pre-engineered solutions for Citrix, Microsoft and VMware • F  lexible delivery models that adjust to the realities of each environment • V  ariety of professional services that enhance the capabilities of our customers including: consulting, support, implementation and management • V  ertical solutions to address various industries and their specific challenges including: healthcare, government, education • O  ne single point of service for the entire solution • S  upports a wide variety of delivery options including Desktop virtualization (XenDesktop, Horizon View), app streaming, presentation (XenApp/RDSH), and Desktop-as-a-Service

Dell Professional Services

Dell cloud client computing is comprised of an integrated portfolio of end-to-end infrastructure products, endpoint products, software and services. Dell Desktop Virtualization Solutions (DVS) combine the latest virtualization and management technologies with Dell’s powerful pre-integrated servers, storage, networking, and Dell Professional Services to simplify desktop management and scale effortlessly as your business grows.

Datacenter components

On premise As-aservice

Dell Wyse cloud clients

Multiple delivery models Citrix, Microsoft, or VMware

Desktop Virtualization software

• R  egardless of which technology is right for your needs, or the size of your company or organization, we have the right solution for you

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Supporting today’s workforce demands. Today’s workforce is expected to work from anywhere, anytime on the device of their choosing. IT is expected to save money and do more with less people, and your organization needs to be more productive, efficient and competitive. But how do you get there?

Do It Yourself

Reference architectures and components

Build and Transfer

Build and Operate

Active Infrastructure, DVS Appliance/Enterprise

Dell helps you do it

As-a-service

Cloud platforms Dell DaaS

Dell does it for you

Dell cloud client computing lets any user access any application on any device — personal or corporate-owned — while keeping your organization’s systems and data secure, manageable and reliable. Dell offers a complete spectrum of virtual desktop solution and service delivery models including; organizational purchase and build with both pre-configured and customizable options, hosted and managed services offerings, and subscription-based Dell cloud desktop-as-a service.

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Dell ProSupport and Professional Services. Dell cloud client computing solutions leverage Dell ProSupport and Dell Professional Services giving you a single point of contact for entire solution lifecycle. Dell ProSupport provides a suite of support services to align with your organization’s specific needs and its ever-evolving IT and business requirements. With tech-to-tech support for IT professionals and 24x7 end-user support for organizations with limited or no IT staff, Dell offers support services that are flexible so you can select the right service for your specific environment’s needs. From the desktop to the data center, Dell ProSupport enables you to define the support model that is right for your organization, be it hardware-, software- or system-related.

Dell Professional Services can help you transform your IT landscape through a unique consulting methodology. Developed from proof-of-concept testing in our solution centers and backed by real-world experience in supporting a wide range of environment implementations, our proven approach helps you:

Maximize the value of your IT investments today and shape an efficient, effective and scalable infrastructure through our IT consulting and services.

• U  nderstand the implications of new technologies through workshops • A  ssess your infrastructure to identify opportunities for improvement • D  esign a customized plan to address your organization’s specific needs • Implement market-leading solutions that help you grow and thrive • M  anage the complete functionality of the entire engagement

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Dell Desktop Virtualization Solutions. Solution portfolio overview.

DVS Enterprise vWorkspace

DVS Enterprise ISS Citrix, VMware

DVS Enterprise Active Infrastructure

DVS Enterprise Windows 2012

DVS 10 seat

DVS Simplified Appliance

Simple & easy

Robust & scalable

DaaS proof of concept

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Desktop-as-a-Service offers Simplified experience delivering on-demand access to business class computing through Dell infrastructure from Dell datacenter.

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DaaS

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Dell Desktop Virtualization Solutions. Enterprise.

Enterprise - Active Infrastructure

Enterprise - Integrated Solution Stack

Enterprise - Microsoft Server 2012

Transform end-user computing into a dynamic and responsive environment with the end-to end DVS Enterprise – Active Infrastructure solution.

DVS Enterprise – ISS simplifies the deployment of virtualized desktops in environments ranging from 50 up to many thousands of users. This solution includes datacenter hardware, multiple end points, software and support services, as a complete, open and flexible end-to-end solution for desktop virtualization.

Leverages Microsoft Windows Server 2012 with Dell servers, storage, networking platforms, Dell services, and Dell Wyse cloud clients for organizations seeking to integrate a Microsoft based solution for virtualized computing.

Flexible, scalable, robust

This end-to-end solution provides application virtualization using Microsoft Application Virtualization (App-V), hosted virtual desktops (pooled or personal) and Remote Desktop Services for up to 600 desktop virtualization users or up to 1,040 remote desktop session users. This pretested, preconfigured and validated solution helps reduce deployment time, complexity and risks for implementing Microsoft based desktop and application virtualization.

Pre-Integrated, converged, future-proof and scalable Rapidly respond to dynamic business demands with template-based provisioning and modular infrastructure while maximizing data center efficiency with automated management of pre-validated infrastructure. Available in Citrix XenDesktop or VMware Horizon View configurations. • Maximize IT agility and end-user productivity • P  re-integrated, pre-validated infrastructure delivers fast time to value • Unified  management with Dell Active Systems Manager strengthens operational quality • C  onverged fabric streamlines implementation and management

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This solution is ideal for organizations with a sophisticated IT environment and IT resources and interested in implementing a robust yet flexible, rich and highly scalable desktop virtualization environment based on Citrix XenDesktop or VMware Horizon View. • Flexible deployment • S  eamless integration with existing data center investments • Highly customizable, seamless scalability

Cost effective, robust user experience, multiple delivery options

• P  retested and validated reduces implementation time, complexity, and risk

Dell DVS

Benefits

Support

• C  entralized and flexible management with one console • F  lexible storage options to improve cost-efficiencies • R  obust user experience, meets the expectations of today’s users • E  nd-to-end complete solution streamlines deployments, reduces risk • P  roof of concept – 10 seat version is offered for evaluations

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Dell Desktop Virtualization Solutions. Simplified Appliance.

DVS Simplified Appliance is a simple, practical desktop virtualization appliance solution that consolidates pre-configured Dell PowerEdge servers with factory-installed Citrix® virtual desktop in a box software, Dell Wyse cloud clients and world-class Dell ProSupport, to make desktop virtualization simple to implement and extremely cost-effective. Simple, Practical, Affordable Specifically designed to address complexity and cost issues, the DVS Simplified Appliance provides a choice of powerful Dell PowerEdge rack or tower servers, Citrix XenServer®, Microsoft® Hyper-V 2012 or VMware® vSphere™ ESXi hypervisors and includes 3 years of Dell ProSupport for hardware and software.

• S  implify implementation and operations with integrated, pre-configured, factoryinstalled software and hypervisor • R  apid deployment, deploy in as little as four hours with the wizard-driven configuration • Ideal balance of price-performance, starting at less than $500 per user • A  ll-in-one desktop virtualization management software consolidates brokering, load balancing, desktop and image provisioning

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Dell Desktop Virtualization Solutions. Desktop as a Service.

Desktops delivered from Dell cloud

Scalable, secure, easy to deploy

Dell Desktop as a Service (DaaS) provides a cloud-based self-managed virtual desktop solution. CAPex barriers are eliminated by delivering a desktop from the Dell cloud with a simple per user, utility pricing model.

Dell DaaS provides all the benefits of on-premise desktop virtualization without the cost and complexity of deploying and managing infrastructure and software. Rapidly provision desktops to end users anywhere and on any device on-demand, without compromising the end user experience. • Flexible and affordable • Utility per-user pricing model • Eliminates CAPex costs • Scale up, scale down on-demand • Easy to try before you buy

Dell Wyse cloud clients

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Dell Wyse products. Select an option below.

Integration

Dell cloud client portfolio

Which client for which environment?

Zero clients ThinOS™ thin clients Dell Wyse enhanced Linux thin clients Dell Wyse Windows Embedded Standard thin clients Cloud PCs Virtualization software Management software Dell Wyse personal cloud content access software

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Which client for which environment?

®

®

®

®

Citrix

Microsoft

Microsoft

VMware

XenApp™ XenDesktop®

Remote Desktop Services/ Terminal Server Hyper-V™

Remote Desktop Services/ Terminal Server Hyper-V™

Horizon View™

Horizon View™

ICA® / HDX™

RDP / RemoteFX

RDP

PCoIP

RDP

Non Win 32 client

Non Win 32 client

Win 32 client

Citrix HDX*

Citrix HDX

RDP7/8 - RemoteFX

Dell Wyse TCX/VDA

Citrix PS

PC Extender

Dell Wyse TCX/VDA

Win 32 client RDP7/8

Dell Wyse WSM

Dell Wyse WSM

• Xenith 2 • Xenith Pro 2 • D10D • T10 • C10LE • Z50D/S • D50D • T50 • C50LE • X50m

• Z90DW/7 • Z90SW/7 • Z90DE7 • Z90D8 • D90DW/7 • D90D8 • C90LEW/7 • X90mw/7 • X90cw/7

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Non Win 32 client

Non Win 32 client

Win 32 client

VMware

Win 32 client

Use cases

• Z90DW/7 • Z90SW/7 • Z90DE7 • Z90D8 • X90mw/7 • X90cw/7

Dell DVS

®

Non Win 32 client

Win 32 client

View+RDC7**

View+RDC7

View Client

View Client

View+RDC7**

View+RDC7

Dell Wyse TCX/VDA

Dell Wyse TCX/VDA

PCoIP HW

Dell Wyse WSM

Dell Wyse TCX/VDA

OEM TCX MMR

PC Extender

Dell Wyse WSM

PC Extender

Dell Wyse TCX/VDA

PocketCloud

Dell Wyse WSM

• D10D • T10 • C10LE • Z50D/S • D50D • T50 • C50LE • X50m

• Z90DW/7 • Z90SW/7 • Z90DE7 • Z90D8 • D90DW/7 • D90D8 • C90LEW/7 • X90mw/7 • X90cw/7

PocketCloud

• D10D

* Native support for HDX with Dell Wyse ThinOS 8 and Xenith ** The only non Win32 RDP 8 software client in the market; available with Dell Wyse ThinOS 8

• D10D • T10 • C10LE • Z50D/S • D50D • T50 • C50LE • X50m

• Z90DW/7 • Z90SW/7 • Z90DE7 • Z90D8 • D90DW/7 • D90D8 • C90LEW/7 • X90mw/7 • X90cw/7

Dell Wyse

• P25 • P45 • Z50D/S • D50D • T50 • C50LE • X50m

Integration

• Z90DW/7 • Z90SW/7 • Z90DE7 • Z90D8 • D90DW/7 • D90D8 • C90LEW/7 • X90mw/7 • X90cw/7

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Dell Wyse portfolio. A wide choice of advanced, innovative client firmware options available.

Zero clients

Virtualization software

Secure and purpose-built for Citrix, Microsoft and VMware.

Complementary software that enriches the end user experience.

ThinOS™ thin clients Optimized for maximum thin client security and performance.

Management software Software that enables easy device configuration, management, and scalability.

Dell Wyse enhanced Linux thin clients Versatile and multi-functional.

Dell Wyse personal cloud content access software Dell Wyse Windows Embedded Standard thin clients Scalable & highly flexible.

Personal cloud access software for smartphones, tablets and laptops.

Cloud PCs Offer the power of a PC with security/ease of management of VDI.

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Cloud client computing range. A wide choice of advanced, innovative cloud client computing options available.

Zero clients Secure and purpose-built for Citrix, Microsoft and VMware.

E class

P class

Xenith family

A new level of affordable computing for classrooms. Designed to connect to and seamlessly support Windows MultiPoint Server 2011/12.

Created for VMware Horizon View users, offers high performance PCoIP zero client workstations for 3D modelling and other demanding applications.

Built for Citrix XenDesktop and XenApp published desktops. Minimal delays, easy to manage, and extremely secure.

E00 E01 E02

P25 P45

Xenith 2 Xenith Pro 2

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Cloud client computing range. A wide choice of advanced, innovative cloud client computing options available.

ThinOS thin clients Optimized for maximum thin client security and performance.

T class

C class

D class

Offers an excellent web, Citrix, Microsoft, and VMware VDI user experience on a budget.

Compact, highly capable thin client features a powerful processor and an enhanced hardware graphics accelerator.

Versatile, compact and efficient. Dual core thin client capable of delivering 3D graphics and HD multimedia.

T10

C10LE

D10D

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Cloud client computing range. A wide choice of advanced, innovative cloud client computing options available.

Dell Wyse enhanced Linux thin clients Versatile and multi-functional.

T class

C class

D class

Z class

X class

Offers an excellent web, Citrix, Microsoft, and VMware VDI user experience on a budget.

Compact, highly capable thin client features a powerful processor and an enhanced hardware graphics accelerator.

Versatile, compact and efficient. Dual core thin client capable of delivering 3D graphics and HD multimedia.

Powerful thin clients made for the most demanding applications.

Mobile thin clients offering a rich integrated WiFi, BluetoothTM option, and 3G card support.

T50

C50LE

D50D

Z50D Z50S

X50m

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Cloud client computing range. A wide choice of advanced, innovative cloud client computing options available.

Dell Wyse Windows Embedded Standard thin clients Scalable & highly flexible.

C class

D class

Z class

X class

Compact, highly capable thin client features a powerful processor and an enhanced hardware graphics accelerator.

Versatile, compact and efficient. Dual core thin client capable of delivering 3D graphics and HD multimedia.

Powerful and expandable thin clients made for the most demanding rich media and graphicsintensive applications.

Mobile thin clients offering a rich integrated WiFi, BluetoothTM option, and 3G card support.

C90LE7 C90LEW

D90D7 D90D8 D90DW

Z90D7 Z90D8 Z90DE7 Z90DW

X90c7 X90cw X90m7 X90mw

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Z90SW Z90S7

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Cloud client computing range. A wide choice of advanced, innovative cloud client computing options available.

Cloud PCs Offer the power of a PC with the security/ease of management of VDI.

D class

Z class

X class

Versatile, compact and efficient. Dual core cloud PC capable of delivering 3D graphics and HD multimedia.

Powerful cloud PC made for the most demanding rich media and graphics-intensive applications.

Mobile cloud PC offering a rich integrated WiFi, BluetoothTM option, and 3G card support.

D00D

Z00D

X00m

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Dell Wyse virtualization software. Virtual Desktop Accelerator TM

WSMTM

Virtual Desktop Accelerator (VDA) enables virtualized desktop environments to be deployed to areas where network packetloss and latency present operational barriers. Now, with VDA, more users can receive the full benefits of Dell Cloud Client Computing – offering an outstanding PC experience over virtualized desktops.

WSM provides the local processing power of a PC with management and security benefits of your private cloud. WSM offers full PC desktop functionality without complexity by streaming everything a user needs –operating systems, media-rich applications and documents on-demand to Dell Wyse cloud PCs or diskless PCs.

Flash redirection

VDA is a software-only solution for Dell Wyse cloud clients and supported PCs. VDA:

Multi-display

Extends high-quality multimedia support to Flash.

Helps make virtual desktops and applications work better across multiple displays.

•  Offers one of the best user experiences for the allocated network bandwidth.

PC Extender TM

•  Neutralizes the effects of network latency and packet loss, making ‘thin’ suitable for more remote-site, branch or fieldbased users.

WSM is designed to scale from small, single server systems for an individual office or classroom to high-availability, multi-site deployments with centralized management. WSM is easy to install and integrates seamlessly with virtualized application and desktop technologies from Citrix, Microsoft or VMware when full PC functionality at the desktop is required.

Dell Wyse virtualization software is built into Dell Wyse cloud clients and addresses limitations previously found in virtualization, enhancing the user experience, reducing network bandwidth needs and expanding server scalability.

TCX SuiteTM TCX Suite virtualization software offers an outstanding user experience available over virtualized environments by enabling desktop and mobile users to run diverse multimedia formats (including Flash), use multiple monitors, plug-in USB devices and run voice applications.

USB virtualizer Simple and revolutionary, software that makes client attached USB devices visible to virtual desktops.

Multimedia acceleration

Rich sound This software uses virtual desktops and applications to deliver rich, bi-directional sound for applications like VoIP and unified communications.

PC Extender enables organizations to access the benefits of thin and virtual computing environments by repurposing their existing PC hardware into intelligent virtualized desktops.

This software enables Collaborative Processing ArchitectureTM, designed to improve multimedia quality while reducing load on servers and networks.

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•  Can significantly accelerate RDP and ICA protocols on certain WAN links where endto-end performance may be impacted by link distance or capacity.

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Dell Wyse management software. Device ManagerTM

Configuration ManagerTM

Cloud Client Manager

Enables low TCO through scalable remote monitoring, management and reporting of Dell Wyse clients.

Configuration Manager automates deployment of Dell Wyse Windows-based thin clients through your private cloud or server.

Securely embrace consumerized IT and BYOD alongside corporate owned devices, apps and content.

• Centralizes control of clients • Easy-to-view status monitoring • Full image or patch/update distribution • Updates can be scheduled for after hours • Out-of-the-box, auto-configuration of devices • Detailed asset management • Scales up to thousands of devices • Standards-based, secure communications

• Self-configuration capability for Windows Embedded thin clients • Select desired configuration, and Configuration Manager does the rest, automatically • No imaging or re-booting required, works in concert with write-filter technology for enhanced security

Cloud Client Manager is a cloud-based fixed and mobile device management console that allows you to securely manage thin clients, mobile devices and employee access to corporate applications and content all from a single cloud-based console. Empower your workforce, protect your data and cut costs.

• Supports SMB to enterprise environments

•  Configure and manage Dell Wyse thin clients and mobile devices from virtually anywhere*

• Supports stationary or mobile thin clients, in or out of the office

•  Securely manage employee access to company applications and content

• Includes ‘appliance mode’ to restrict one or more thin clients to a singular function (e.g. info-only kiosk)

•  Enable user self-service provisioning for devices and corporate resources

• Integrates with Microsoft Active Directory, when present

• Monitor user devices, track asset and application inventory and enforce policy compliance •  Real-time alerts, troubleshooting and audit trails

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*Supports iOS and Android mobile devices and Dell Wyse ThinOS thin and zero clients.

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Dell Wyse PocketCloud personal cloud content access. PocketCloud Remote DesktopTM

PocketCloud ExploreTM

PocketCloud WebTM

PocketCloud Remote Desktop is a secure and fast way to remotely connect to your Mac or Windows desktop with your iPad, iPhone, iPod touch, or Android device no matter where you are. Access your files, pictures, and applications like Excel, Powerpoint, Photoshop, or any other program.

PocketCloud Explore brings an intuitive view of your Windows/Mac file systems to Android and iOS smartphones and tablets and Windows RT tablets, and lets you search, view, organize, and share across all of your computers. Create your own personal cloud out of your computers, plus Dell Wyse Cloudbin™ online storage for anytime, anywhere access and sharing.

PocketCloud Web is a browser-based application and service that lets you search, view, organize, and share files across all of your computers and Dell Wyse Cloudbin™ online storage. Create a personal cloud of your computers and Cloudbin for access and sharing from any Web browser.

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Dell cloud client computing 3471 North First St San Jose, CA 95134-1801

For detailed information on Dell cloud client devices, please visit

www.dellwyse.com

Phone: +1 (800) 438-9973

For detailed information on Dell Desktop Virtualization Solutions, please visit

www.dell.com/virtualdesktops For general information on Dell cloud client computing and the full end-to-end solution please visit

www.dell.com/cloudclientcomputing ©2013 The Dell Wyse logo and references are trademarks of Dell Wyse. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. All specifications are subject to change without notice. Whilst we make every effort to ensure the accuracy of the details, specifications, models, images and benefits featured in this datasheet, we cannot be held responsible for any errors and/or omissions. If you have any queries regarding Dell Wyse products please contact your authorized regional Dell Wyse Partner. Some features require support by server operating system and protocol. Design draft 270613

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