Mercedes-Benz USA
MY16 Cross-Carline Technologies
Dealer Ordering Guide
Cross-Carline Technologies Mercedes-Benz mbrace®
mbrace Dealer Support mbrace Customer Support
(877) 826-6319 (866) 990-9007
Date of last revision: July 1, 2015 RP
Mercedes-Benz USA
Mercedes-Benz mbrace® Connected vehicle technology built into every Mercedes-Benz
mbrace® is a suite of services that gives owners access to their vehicle when they’re not at the wheel, and access to the world when they are. Beginning MY16, mbrace consists of a standard package (mbrace Connect) and three optional subscription-based packages (mbrace Secure, mbrace Concierge and mbrace Entertain), detailed on the following pages.
mbrace Connect
MY16 Cross-Carline Technologies
Standard for 5 Years
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Remote Access, In-Vehicle Infotainment & Vehicle Diagnostics
mbrace Secure
mbrace Concierge
mbrace Entertain
Safety, Security & Convenience
Personalized Agent Assistance
Internet Radio, Online Maps & WiFi
$199/year after 6-Month Trial
$20/month after 3-Month Trial
$18/month after 3-Month Trial
Electronic Subscriber Agreement (ESA) in NetStar or iPad Delivery App must be completed at time of sale to activate mbrace Connect and optional trial periods. 2
Mercedes-Benz USA
What’s New Summary There are four key changes to mbrace beginning with MY16 mbrace® Connect Package of mbrace features included as standard on every new 2016 Consists of the mbrace Mobile App, most Mercedes-Benz Apps, remote diagnostic capabilities and Roadside Assistance via Wrench Button Credit card not required to activate Remains with the vehicle for five years Remote Start Preconditions the vehicle cabin to the last HVAC setting remotely via the mbrace Mobile App Compatible 2016 Model Lines: C-Class, GL-Class, GLC-Class, GLE-Class and S-Class Included with mbrace Connect
MY16 Cross-Carline Technologies
iHeartRadio App
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Available Fall 2015
One of the most popular streaming music services in America Access live radio, custom radio, genre stations, perfect-for stations and podcasts Included with mbrace Entertain subscription Remote Diagnostic Test Provides dealership service technician with the ability to remotely retrieve diagnostic status data to help troubleshoot issues Included with mbrace Connect
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Mercedes-Benz USA
mbrace® Connect Included for 5 years (concatenated to vehicle)
mbrace Connect allows owner to interact with their Mercedes-Benz from their phone (mbrace Mobile App) or computer (Mercedes me), use helpful in-vehicle apps (Mercedes-Benz Apps), conveniently connect with Roadside Assistance via Wrench Button, as well as let their dealer perform a diagnostic check-up remotely.
MY16 Cross-Carline Technologies
Remote Access
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In-Vehicle Infotainment
Remote Start New Remote Door Lock/Unlock Remote Horn & Lights Roadside Assistance Connection Send2Benz™ Valet Protect Vehicle Finder Message Center Dealer Information Curfew Minder Speed Alert Driving Journal Travel Zones My Mercedes Electric Vehicle Homepage (EV/PHEV models)
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Internet Browser Flight Information Gas Stations & Fuel Prices Google™ Local Search HRS Hotel Search Morningstar® Finance Movie Showtimes My MBFS News Point-of-Internet Download RSS Newsfeed Traffic Cameras Yelp Weather e-Navigator (EV/PHEV models) Mercedes-Benz Apps subject to change without notice.
Vehicle Diagnostics • Remote Diagnostic Test
New
Mercedes-Benz mbrace® services are administered by Verizon Telematics, Inc. on behalf of Mercedes-Benz USA and are subject to the mbrace Terms of Service which can be found at www.MBUSA.com/mbrace or by calling (877) 570-0367.
www.mbusa.com/mbrace
Mercedes-Benz USA
mbrace® Secure 6-Month Trial Available1 Thereafter $199/year3 Requires mbrace Connect
mbrace Secure provides peace of mind that emergency response and theft recovery assistance are active when the unfortunate need for help arises. Safety, Security & Convenience
MY16 Cross-Carline Technologies
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Automatic Alarm Notification Automatic Collision Notification SOS/Emergency Call Stolen Vehicle Location Assistance Agent-assisted Remote Door Lock & Unlock Agent-assisted Vehicle Information Dealer Connect Crisis Assist Safe Ride
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Credit card required to begin obligation-free trial period. Customer will be contacted by mail 4-6 weeks prior to trial period end with reminder when to cancel service to avoid incurring a charge.
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Discounted pricing available for pre-payment extending beyond 18 months.
www.mbusa.com/mbrace
Mercedes-Benz USA
mbrace® Concierge 3-Month Trial Available1 Thereafter $20/month ($28/month when combined with mbrace Entertain)3 Requires mbrace Connect and mbrace Secure
mbrace Concierge provides assistance from a live person for everyday tasks, spur-of-the-moment questions and unexpected changes in plans from the vehicle or phone using the mbrace Mobile App. Personal Assistance
MY16 Cross-Carline Technologies
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Mercedes-Benz Concierge Turn-by-turn Route Assistance Point-of-Interest (POI) Destination Download2 Location-based Traffic Location-based Weather
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Credit card required to begin obligation-free trial period. Customer will be contacted by mail 4-6 weeks prior to trial period end with reminder when to cancel service to avoid incurring a charge.
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Requires COMAND® system with Navigation which is optional on some models.
3
Discounted pricing available for pre-payment extending beyond 18 months.
www.mbusa.com/mbrace
Mercedes-Benz USA
mbrace® Entertain 3-Month Trial Available1 Thereafter $18/month ($28/month when combined with mbrace Concierge)3 Requires mbrace Connect and mbrace Secure
mbrace Entertain provides access to a world of live radio stations, custom and genre-specific music playlists, sports broadcasts, talk radio and podcasts, as well as Google satellite views in Navigation mode, and the ability to create an in-vehicle WiFi hotspot using the vehicle’s built-in wireless connection for mbrace. Internet Radio, Online Maps & WiFi
MY16 Cross-Carline Technologies
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TuneIn Radio iHeartRadio Available Fall 2015 Mercedes-Benz Radio Online Maps2 WiFi4 (3G)
New
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Credit card required to begin obligation-free trial period. Customer will be contacted by mail 4-6 weeks prior to trial period end with reminder when to cancel service to avoid incurring a charge.
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Requires COMAND® system with Navigation which is optional on some models.
3
Discounted pricing available for pre-payment extending beyond 18 months.
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Available on 2016 model lines equipped with NTG5 COMAND. Excludes SL-Class, SLK-Class and G-Class. Connect up to four Internet-enabled devices. www.mbusa.com/mbrace
Mercedes-Benz USA
Highlighted Feature: Remote Start MY16 C-Class, GL-Class, GLC-Class, GLE-Class and S-Class*
iPhone® application shown
MY16 Cross-Carline Technologies
Feature Summary
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Climate control automatically heats or cools to last set temperature Available with the mbrace Mobile Application (iPhone® and Android™) Runs engine for 10 minutes Limited to 2 consecutive engine starts; inserted SmartKey resets counter No distance restriction between vehicle and owner to activate Mobile app displays the current cabin temperature Multiple interlocks help ensure safe operation
Safety Interlocks These conditions must be met to operate
Doors closed and locked Hood and trunk closed Windows and sunroof closed Vehicle transmission in ‘Park’ SmartKey not in ignition Fuel tank at least 20 liters full (approx. 1/4 tank) Hazard lights and panic alarm not activated Gas pedal not pressed *MY16 Mercedes-Maybach S600 (X222) production as of 06/19/15. Earlier-production units are incompatible.
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