Create Your Own Custom Rug Machine-tufted in the USA of 100% New Zealand wool, each is made to order and available in just 4–6 weeks. At the following stores only: Yorkdale Shopping Centre (Toronto, ON) Square One (Mississauga, ON) Southcentre Mall (Calgary, AB) Halo Grey Dining Table w/60√ Glass Top, pg 84. Curran Grey Side Chair, pg 96. Hoyne Pendant Lamp, pg 212. Plush Lime 10∫ Octagon Rug.

Now you can customize your rug, your way. 6 shapes 12 solid colours 2 textures Any dimension

Octagon

Circle

Square

Oval

Runner

Rectangle

Plush

Black

Carmel

Fudge

Gold

Grey

Lime

Linen

Paprika

Putty

Snow

Spa

Stone

Tar

Gingerbread

Suede

Honey

Slate

Kiwi

Oatmeal

Clay

Sand

Lace

Ocean

Mocha

Loop

Need a swatch to decide? Order custom rug samples in our stores for just $10 each. 217

Resources A well-informed decision can add years of enjoyment and satisfaction to your purchase. We invite you to learn more about the quality, craftsmanship and construction details you will find throughout our Furniture Collection. UPHOLSTERY Our upholstered Furniture Collection pieces are designed with quality frames, premium cushioning and fabrics, and beautiful leathers. There are three options for ordering upholstered Furniture Collection items: Stock We stock several frames from each collection, often in multiple fabrics or leathers. Stock offers the best value and immediate delivery. Stock Plus Additional preselected fabrics or leathers plus more frame sizes for each collection are offered at the same great value as Stock. Please allow for extra production time. Custom Choose from hundreds of fabrics and leathers in our upholstery room to create a one-of-a-kind upholstery item. Custom items are made to order and may require extra production time and cost.

Fabrics

We offer more fabric choices than you can imagine and insist that each one surpass industry rub tests designed to exaggerate daily wear. We will be glad to provide fabric swatches to help you make your decision. If you need more help visualizing, go to crateandbarrel.com, where you can “click-upholster” items in the Stock and Stock Plus colours available. Care Instructions Rotate cushions and pillows weekly to distribute wear. Vacuum upholstery weekly using the upholstery attachment and crevice tool of your vacuum to remove loose particles. Periodic cleaning by a professional upholstery cleaning service is the only recommended cleaning method for your upholstery, including furniture base beneath slipcovers. Annual cleaning is suggested, but this may vary depending on use. To prevent possible “bleeding” of ink onto fabric, do not leave newspapers or other printed materials lying on upholstery. Take special care when spraying household chemicals and commercial products near upholstery. Avoid placing your furniture in direct sunlight. All fabric and leather will fade over time. Applying noncommercial scented fabric fresheners, neutralizers and fabric protectors is never recommended. Spills and Spot Cleaning—In some cases, spot cleaning can cause a ring or fading. It is best to have the entire piece or cushion casing cleaned by a professional upholstery cleaning service to ensure uniform results. If you decide to spot clean on your own, check the standard cleaning code (below) to determine the correct type of product to use. Always blot—never rub— spills immediately with a clean, absorbent white cloth. Blot from the outside to the middle of the affected area to prevent rings. Pile fabrics may require brushing with a non-metallic, stiff bristle brush to restore appearance. Follow the cleaning code below. Always pretest cleaning agents in a small, unnoticeable area. Never use strong chemicals or detergents. Standard Cleaning Codes—Industry standard cleaning codes indicate the correct cleaning method based on the type of fabric. To determine the cleaning code for your upholstery, please ask your store associate or refer to your sales receipt. O: Wash in cold water using biodegradable detergent or eco-friendly soap; air dry. Organic dry cleaning is also recommended. For spot cleaning, test a small inconspicuous area first with a biodegradable or eco-friendly cleaner.

X: Clean only by vacuuming or light brushing to remove overall soil. Never use water, foam or liquid cleaning agents. Note: For prewashed fabrics upholstered onto the frame, follow the S cleaning code. Slipcovers Brush or vacuum slipcovers regularly (at least once a month). Protect from direct sunlight, which may cause fabric to fade unevenly. Immediately blot spills with a clean white cloth. Seat and back cushions should be reversed and/or rotated regularly. Dry Clean-Only Slipcovers—Hire a reputable dry cleaner or professional upholstery cleaner. Always dry clean the entire slipcover for uniform results. Close all zippers and fabric tab fasteners prior to cleaning. As with clothing, some fading is to be expected. Machine-Washable Slipcovers—Use a triple-load washer or divide slipcovers into manageable washloads. Always wash the entire slipcover for uniform results. Close all zippers and fabric tab fasteners prior to washing. As with clothing, some fading is to be expected. Use cold water and mild detergent. Tumble dry on low until slightly damp; remove promptly to reduce wrinkling. Do not line-dry slipcovers as this may stretch the fabric. Fabric Protection When you purchase our fabric protection for your upholstered furniture, we will apply a stain- and soil-repellent product to the entire piece prior to delivery or pickup of your furniture. See your sales associate for pricing. Advantages of Fabric Protection—Coats the fibres of your upholstery fabric, reducing penetration of soil and stains. Gives you extra time to effectively respond to accidents. Acts as a stain-release agent, allowing soil and stains to more easily lift off the surface when professionally cleaned. Lasts through approximately three complete cleanings by a professional upholstery cleaning service. Extends the life of the fabric to keep it looking new. Note: Fabric protection is not a force field against stains. Application of this product will not prevent upholstery from getting soiled or stained, nor does it eliminate the need for routine cleaning and proper fabric care. Fabric protection is not recommended for slipcovers that you intend to wash.

Leather

If you’re investing in the beauty of leather, you’ll appreciate knowing that at Crate and Barrel we select top-grain hides—the softest, most supple, highest quality there is. Our collection features fine finishing details that may include topstitching, welted edges and mitred corners. Colours range from rich cherry to classic ebony, as well as seasonal new colours. Leather finishes vary depending on style, from the French flea market antiqued look to highly polished and sleek. Aniline Leather—Leather that has been dyed all the way through the top and back surfaces, allowing all the natural characteristics of the hide to be highlighted. Bicast Leather—Leather that is top-coated with a protective layer of polyurethane. This makes it more durable and gives a sheen to the finish. Bonded Leather—Leather that is made using the shavings and scraps from either full-grain chrome or a combination of vegetable- and chrome-tanned leathers. It is strong, long-lasting, and offers a smooth grained surface.

S: Only mild, water-free cleaning solvents should be used. Never use water. Do not dry clean.

Natural Markings—Often it takes several hides of leather to complete one piece of furniture. Because hides vary in colour and texture, each one will have its own unique characteristics. Natural markings such as wrinkles and scars are not imperfections, but rather an assurance that you have received an authentic leather product.

SW: Water-based cleaning agents, foam or mild water-free cleaning solvents may be used. Use only distilled water; tap water may cause rings or fading.

Pigment-Dyed Leather—Leather that is top-coated with a finish containing pigment, giving it an opaque appearance.

W: Water-based cleaning agents or foam may be used. Use only distilled water; tap water may cause rings or fading.

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Semi-Aniline Leather—Top-grain leather that is aniline-dyed with additional pigment and/or other topical finishes for a more even colouration. Top-Grain Leather/Hide—The outermost layer of the leather hide, which produces the highest-quality leather. Vegetable-Tanned Leather—Top-grain, semi-aniline leather that uses vegetable tannins found in roots, tree bark and other plant matter. Eliminates the use of heavy metals to convert rawhide into leather. Care Instructions Dust regularly with a dry cloth and vacuum as needed. Leather furniture should be protected from exposure to sunlight and heat, which may cause the leather to fade or lose its soft, supple feel. Spots, Spills and Stains—Most liquids will initially be repelled by the leather but if left standing over an extended period of time, will be absorbed. Blot liquid immediately with a clean, absorbent cloth or sponge. If necessary, use clear lukewarm distilled water and gently wipe the spill. Wipe with a clean towel and air dry. If water is used, clean the entire area where the spill occurred (i.e., the entire arm or cushion). Stubborn stains can be washed with a mild solution of nonperfumed, undyed soap and clear, lukewarm distilled water; then rinse, wipe well and air dry. Do not dry area using a hair dryer. Butter, oil or grease spills should be wiped with a clean, dry cloth. Spot should dissipate into the leather in a short period of time. Do not use saddle soaps, oils, abrasive cleaners, perfumed or dyed soaps, furniture polish, varnish, detergents, ammonia or harsh commercial cleaners, as they can damage and streak the leather. If you have any questions concerning your leather upholstery, please call your store associate or a professional upholstery cleaner.

Construction

Our upholstered Furniture Collection pieces are benchmade with kiln-dried hardwood frames and upholstered start to finish by craftsmen, not an assembly line. Most of our upholstery pieces feature eco-friendly components, such as certified sustainable hardwood frames and soyor plant-based foam cushioning. Frames Every hardwood frame in our upholstered Furniture Collection has a lifetime guarantee. Our frames are made using only kiln-dried hardwoods to reduce movement, twisting and warping. Key joints are reinforced with traditional double-dowel joinery and/or corner blocks to withstand weight and stress. Certified Sustainable Frames—The majority of our frames are crafted from woods that can be traced to sustainable origins and are certified by either the Forest Stewardship Council (FSC) or the Sustainable Forestry Initiative (SFI). Corner Block—A wood block that is secured into the frame corners for extra stability at the joinery. Cross Brace—A wooden brace placed between each seat section for rigidity and straightness, front and back. Double-Dowel Joinery—The frame sections are designed to interlock at the corners for stability and durability. This joinery is then reinforced with wood glue and corner blocks. Engineered Hardwood—Veneered solid wood panels, which are incredibly strong and resist cracking, splitting or warping. Kiln-Dried Hardwood—Hardwood such as ash, maple or poplar is kiln-dried to remove moisture, ensuring that the frame will not crack, split or warp. All of our frames are either CARB Exempt or CARB compliant. Suspension Systems Depending on style and function, we offer different suspension systems, including traditional eight-way hand-tied springs or heavy-gauge steel sinuous wire springs. Which is all very technical talk really about sinking in and relaxing. Eight-Way Hand-Tied Springs—A traditional, high-quality handcrafted spring system in which each spring is hand-tied eight times around the coil to each adjacent spring, forming a flexible, floating suspension.

Flexolator Spring Suspension—A vinyl-coated wire grid with helical, spiral coil springs is placed into the frame and attached using metal clips. The clips are also vinyl-coated to prevent metal squeaks. Innerspring Coil System—Individually wrapped steel coils are nestled within a polyurethane core to prolong the life of the cushion and enhance the overall comfort. Sinuous Wire Spring Suspension—Rows of S-shaped, zigzag springs are attached to arch across the frame at regular intervals for support and comfort. We use a double row of springs at the corners for extra slouching support. Synthetic Webbing—Sturdy, synthetic straps are tightly interwoven in a grid for even support. Webbing is most often used on dining and office chairs. Cushions and Padding We add extra layers of premium padding to prolong the life of the fabric and to enhance the subtle curve of a chair back. Whenever feasible, we use soyand/or plant-based foam to reduce dependency on petroleum products. We generously plump seat cushions with a variety of fills including soft down blend, and recycled and post-consumer fibres. Down Blend—Fibre- and feather-down blend encased in downproof ticking. Downproof Ticking—A tightly woven, cotton-muslin fabric used to encase fibre, soft down blend and all-down cushions. Its tight weave traps the air for a more “cushy” experience and prevents feather ends from pushing through the casing. Eco-Friendly Cushions—All of our eco-friendly seat cushions begin with a soy- and/or plant-based polyfoam core. Depending on style, many are then wrapped in either a blend of feather-down and corn-based fibres, a blend of feather-down and synthetic fibres, or regenerated, recycled or post-consumer fibres. Most seat and back cushions are luxuriously wrapped in synthetic or downproof ticking. Fibre—Spun synthetic fibre encased in a ticking. Fibre-Foam—Polyurethane foam core wrapped in spun synthetic fibre or recycled post-consumer fibres. Polyfibre—Polyurethane foam core wrapped in spun synthetic fibre and encased in ticking. Polyfoam—Polyurethane foam core encased in ticking. Synthetic Ticking—A manmade, nonwoven synthetic fabric used to encase fibre cushions. Due to its more porous nature, it is not used to enclose down fill. Tight Back/Seat—Upholstered seats or backs without separate loose cushions.

WOOD

At Crate and Barrel, we respect the origins, character and grace of the natural woods we choose in designing quality furnishings to enhance your home. Our craftsmen bring a skill and dedication to the fine art of woodworking that you will continue to appreciate over time. We use timber harvested from responsibly managed forests, and we are committed to working closely with the FSC and TFT (pg 232). Our sources are established, reliable and share our commitment to, and respect for, the replenishment and ecological practices essential to sustaining our natural forests. We believe furniture can be even more beautiful because it is made with bamboo, one of the world’s most replenishable plants. And we are in awe of the natural character and grain of mango, which historically would not have been harvested after its short fruit-bearing life. We responsibly showcase some of the more rare and beautiful woods in our collection by incorporating wood veneers. These veneers not only allow us to feature unusual woods and grain patterns, they also afford our customers the opportunity to own designs whose costs would be prohibitive if created from solid woods.

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Solid Woods Our craftsmen carefully choose woods for the durability and beauty they will bring to our designs. The traditional woods we use are timbres hewn directly from cut or recycled trees. The terms below include many of the durable hardwoods and design features you will find in our collection. Acacia—A hard, dense wood with dark brown to dark reddish-brown active grain. It is usually finished with a high polish to bring out the beautiful colouring. American Cherry—A durable hardwood with a characteristic, warm rich reddish colour that darkens beautifully over time and with exposure to light. American Walnut—A durable hardwood with a highly figured grain and rich dark brown colour.

Peroba—A durable reclaimed hardwood with an overall light-brown colouring, often variegated or streaked with deep purple to dark brown. The texture is fine to medium with a straight grain. Pine—A durable wood with a light natural colour and straight grain. Plantation-Grown—Woods such as teak that are ecologically grown with the specific intent of being milled. Poplar—A strong versatile wood with a blond-to-brown colouring and straight uniform graining. It is ideal for furniture with painted, enamelled or stained finishes. Quartersawn—Wood that is cut with a straight, uniform line to the grain. It is most often used on large planed surfaces, such as tabletops and drawer fronts. Radiata—A durable hardwood with a light natural colour and straight grain.

Ash—A lightweight yet durable hardwood with a light-to-medium natural colour and an active grain pattern.

Rubberwood—A plantation-grown hardwood that is ideal for furniture with painted finishes.

Basswood—A lightweight but durable wood with a light reddish-brown colour and a smooth uniform grain.

Sepetir—A general carpentry wood with light brown colouring that is also used for furniture and cabinetwork, joinery, flooring (especially truck flooring), plywood and decorative veneers.

Beech—A durable medium hardwood with light, nondescript grain patterns. It is ideal for stained and painted finishes. Birch—A durable hardwood with a light reddish-brown grain and a fine uniform texture. Black Cedar—A durable wood with a rich dark red colour. Chamfered—A cut that is made on a wood table or chair leg that connects two surfaces, usually at a right angle.

SFI—The Sustainable Forestry Initiative program oversees more than 150 million acres of forestland in North America to make sure wildlife, plants, and soil and water quality are protected during the growth and harvesting of trees. Shesham—A member of the Rosewood family. An Indian hardwood similar to teak, but harder and heavier. It has a characteristic warm open grain, and a range of tones from golden brown to dark chestnut.

Chestnut—A durable hardwood, similar to oak, with a warm, decorative grain.

Suar—A tropical hardwood grown in Indonesia and characterized by a brownish colour and crisscrossed interlocking grains.

Chinese Walnut—Walnut grown in northern China that is known for a finer, tighter grain than U.S.-grown walnut.

Sungkai—A durable, tropical hardwood with a light to reddish-brown colour. Similar to teak, it has a uniform grain.

Elm—A tough, durable hardwood that resists splitting. Characterized by a light natural colour and an interlocking grain pattern.

Tanganyika Walnut—A tropical hardwood that is a reddish brown colour with a straight grain and fine texture.

FSC—The Forest Stewardship Council is a nonprofit organization that encourages responsible management of the world’s forests. The FSC sets high standards that ensure forestry is practiced in an environmentally responsible, socially beneficial and economically viable way.

Teak—An extremely dense, durable tropical hardwood. Our collection features teak from responsibly managed forests and plantations.

Grain—The direction or pattern of the fibrous tissue in wood. An active grain can add desirable character to furniture. Knot—The point at which a stem or branch grows from a tree, creating a round, often darker, feature in the grain of the wood. Larch—A durable hardwood with a bold, decorative grain pattern. Lauan—A durable tropical hardwood with tight graining and a light red colour. Mahogany—A tropical wood with a dark, reddish colouration and handsome grain. Our collection features mahogany from responsibly managed forests and plantations. Mango—A durable wood with a warm brown tone and characteristic open grain. Maple—A hard, heavyweight, finely grained wood with a light, natural colour. Mindi—A fast-growing, versatile hardwood characterized by an active closed grain and a reddish, light-brown colour. Myrtle—A wood from the Eucalyptus family. It is smoked to enhance the natural ripple patterns and ribbons of colour ranging from deep mahogany to golden brown. Oak—A durable hardwood with a light natural colour and beautiful silvery grain.

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TFT—The Forest Trust is a nonprofit organization whose mission is to promote responsible forest conservation through sustainable and equitable social and economic development at all points in the supply chain of the wood, from harvesting to manufacturing. Tulipwood—A lightweight, yet durable hardwood with a light grain. Ideal for furniture with a stained finish. Walnut—A durable hardwood with a highly figured grain and rich dark brown colour. Veneers Veneers provide a thoughtful economy of natural resources and an appreciable economy of costs, not to mention new opportunities for creative design. Many of our collections achieve their substantial look at such an extraordinary value by incorporating both beautifully grained solid wood and veneers. State-of-the-art technology and modern materials have also brought unprecedented strength and new aesthetic expression to veneers. Veneer—An overlay of hardwood often used to finish or decorate a piece of furniture. Veneers are usually applied to engineered wood or substrate materials. They may also be used over solid wood construction for a special design effect, such as marquetry. Burl—A visual effect resulting when wood is cut from an overgrown knot or outgrowth. Often used in decorative veneers, it is also known as a curl or swirl. Engineered Wood—Any composite wood product, such as medium-density fibreboard (MDF), plywood or particleboard. These woods are incredibly strong, resisting the warping and twisting that can occur with natural solid woods. Engineered woods are usually finished with paint, or a wood or laminate veneer.

Resources

SYNTHETIC MATERIALS

Resin Wicker—Colourfast, UV-resistant resin designed to look like real wicker, but able to stand up to any weather. Resin wicker is usually handwrapped around a powdercoated steel frame. Care Instructions Resin Wicker—Clean resin wicker with mild soap and water. Do not use abrasive powders or chlorine bleach. Store indoors out of season.

OTHER MATERIALS

Banswara Marble—A form of white limestone with grey veining. Bluestone—A form of limestone sourced from China. Colour ranges from grey to slate blue. Carrara Marble—Sourced from the Carrara region of Italy, this marble is known for its light grey veining and historic use in sculptures and buildings. Concrete—A mixture of cement, stone powder, granite and marble powder combined with natural fibres. Hand-finished with non-toxic, clear stone wax. Concrete Aggregate—Concrete mixed with aggregate such as fibreglass beads and micro mix to lighten the weight. Travertine Marble—A form of limestone in white- and cream-coloured varieties. Care Instructions Bluestone—Spot clean with mild liquid dishwashing soap and warm water. Do not use harsh chemicals or abrasive cleaners, including those that contain lemon, vinegar or acids, as they can damage the stone. Concrete—Clean with a soft, dry cloth. Apply a light coat of concrete sealer every one or two months, as needed. Marble—Clean with a soft, dry cloth. Wipe spills immediately and avoid abrasive cleaners, as they can damage the marble.

BEDDING ESSENTIALS

We are pleased to offer a complete collection of bedding basics constructed with premium-quality materials and detailling. Baffle Box—A method of maintaining even distribution of fill and allowing for maximum loft by inserting boxes between the top and bottom layers of a comforter that are sewn internally. Cambric Cotton—A finely woven cotton that is pressed to create a surface lustre. Matelassé Weave—A double-woven fabric with a padded or quilted effect. Mattress Foam—Our Simmons≈ mattresses are constructed with CertiPUR-US≈ certified foam that is produced without PBDE fire retardants, lead, mercury, formaldehyde and other potentially harmful materials. Tencel≈—A soft, strong and wrinkle-resistant eco-friendly fabric that is extracted from hardwood. Ticking—A strong, tightly woven fabric of cotton or linen used to make pillow and mattress coverings. White Duck Down—The soft plumage undercoating of a duck. This unique, three-dimensional cluster structure allows for air to be trapped and held creating warmth without weight. Care Instructions Professional laundering is recommended for all of our down, down-alternative and feather-down items.

RUGS

Rugs connect us to our space. They complete not only the room, but the way you feel in it. From rich, plush handloomed New Zealand wools, to natural handwoven fibres, to durable smart new synthetics, the highest quality materials and construction methods are used throughout the Crate and Barrel rug collection. The result is a sophisticated and livable group of rugs featuring more than 40 exclusive designs.

Wool

There’s nothing like the softness, warmth and colour a handwoven or hand-tufted wool rug can bring to a room. Our collection features modern neutrals, traditional designs, artistic graphics and sculpted dimensionals in plush 100% wool. The upkeep is modern and minimal, too. Wool is naturally stain-resistant thanks to natural oils that prevent dirt from adhering to the yarn. And because wool’s a durable fibre that springs back, it’s a practical choice for high-traffic areas. Construction Hand-knotted—In a technique that has been handed down from generation to generation, yarn is wrapped and then knotted around each warp thread. Each yarn is then hand-cut and hand-tamped to form a tightly constructed pile. This time and attention to detail by expert craftsmen results in a beautiful rug with a lasting value and presence. Handloomed—A variety of looks and textures from luxurious shag rugs to versatile cotton rag rugs are achieved with the use of a loom. A combination of colours and yarn thicknesses is intricately handwoven to create contemporary or traditional designs. Each step of construction is handfinished by skilled artisans. Hand-tufted—With the aid of a tufting tool, yarn is passed through a framestretched fabric backing on which a pattern has been drawn. Both cut or looped piles are achieved through this process. Tufted rugs are backed with latex for stability, then with fabric for a finished look. Skilled tradesmen complete each stage of the process. Machine-loomed—An efficient machine-made way to loom a variety of textures at a value. Power-loomed rugs are usually synthetic or fibre and can include cut piles, rib patterns and bouclé weaves. Care Instructions Vacuum regularly. For the first two to three months, additional vacuuming without the beater bar turned on (or with the highest pile setting) may be necessary to manage the normal shedding that occurs. Blot spills immediately with a clean, absorbent white cloth. Rugs should not be saturated with cleaning solvents or scrubbed excessively. We suggest using products designed specifically for wool or dry extraction powders such as Host.≈ For best results, periodic professional cleaning is recommended. Shag rugs will continue to shed for their entire life. Loose tufts should be cut, not pulled. Rotate the rug periodically to help reduce uneven wear. Avoid placing rugs in direct sunlight to prevent fading over time. A rug pad is recommended for all rugs. If the intended use is over carpeting, our Multi-Surface Rug Pad is recommended.

Natural Fibre

Our natural fibre rugs bring a modern organic look and neutral texture to any setting. They’re a natural choice for adding a casual look to classic living and family rooms, or a relaxed kickback feel to the weekend cottage. Our collection is woven in interesting patterns by craftsmen whose skills have been handed down for generations. Construction Our fibre rugs are handwoven or loomed from a variety of all-natural plants and grasses such as jute and sisal. Many of our natural fibre rugs are backed with latex for cushioning and stability, and to extend the life of the rug. Care Instructions Vacuum regularly. Blot spills immediately with a clean, absorbent white cloth. Spot clean with a dry extraction powder such as Host.≈ For best results, professional dry extraction cleaning is recommended. Natural fibres are quite absorbent and can shrink and expand with changes in humidity. They are intended for indoor use only and are not recommended for use in damp or humid areas such as bathrooms. Keep out of direct sunlight to help prevent fading. Rotate the rug periodically to help reduce uneven wear. Latex rug backing may interact with uncured hardwood floor finishes. Use rug pad when placing rug over finished hardwood floors or carpeting. Our MultiSurface Rug Pad is recommended.

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Cotton

Easy-care cotton rugs offer a quick, inexpensive way to change the look of any room. In an entryway, by a kitchen sink, on a bathroom floor, in the den. They’re so much fun, we introduce new patterns and colours with every season. Construction Our soft cotton rugs are handwoven on traditional looms in a variety of flatweave styles, from stripes to patterns. Care Instructions Most smaller-sized cotton rugs are machine-washable. Larger sizes can be washed in industrial-sized washers or dry-cleaned. Avoid placing cotton rugs in direct sunlight to prevent fading over time. A rug pad is recommended for all cotton rugs. If the intended use is over carpeting, our Multi-Surface Rug Pad is recommended.

Synthetic

Our machine-woven, synthetic fibre rugs offer value in a new generation of man-made materials that often mimic the look of both natural fibre and wool rugs, while resisting stains, and wear and tear. While synthetics are extremely durable, colourfast and perfect for high-traffic areas, they’re also priced so you can frequently update rooms with new seasonal colour and texture. We also feature a collection of indoor/outdoor polypropylene rugs. Machineloomed for a tight weave, these synthetics add a sophisticated, interior look to exterior settings—yet are extremely durable and need only to be hosed down. They also make smart choices for the kitchen, mudroom, basement or laundry room. Construction Synthetic floor coverings are constructed from olefin, polyester, acrylic, nylon or a blend of these fibres.

Indoor Rugs

Vacuum regularly. Blot spills immediately with a clean, absorbent white cloth. Spot clean or shampoo with a mild detergent. For best results, periodic professional cleaning is recommended. A rug pad is recommended for all indoor rugs. If the intended use is over carpeting, our Multi-Surface Rug Pad is recommended.

Indoor-Outdoor Rugs

Wash with a mild detergent and rinse with a garden hose.

Rug Pads

Because rugs wear primarily from the back first, we recommend the use of a pad to lengthen the life of your rug, as well as provide stability and cushioning. We offer two protective options, depending on the construction and use of the rug.

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Multi-Surface Thin Rug Pad Double-sided for use over both carpeted and hard-surface floors, this nonslip pad provides a moderate cushioned base for a variety of rug types. Will not stain, discolour or leave marks on flooring. Use the polyester felt side over carpeted surfaces; latex side is for use on hard-surface floors and floors with radiant heating. Construction Polyester and latex made from post-industrial recycled fibres. Specially treated to prevent bacteria, mold and mildew. Flame-retardant. Green Label certified. Care Instructions Wipe latex side clean with a damp cloth; vacuum fabric side. Trim for exact fit. For indoor use only. 10-year warranty. Multi-Surface Thick Rug Pad Double-sided for use over both carpeted and hard-surface floors, this nonslip pad provides a firm, cushioned base ideal for all rug types, especially hand-tufted and hand-knotted wool rugs. Thicker pad hides irregularities in stone and tile floors, reduces puckering around furniture legs, insulates noise and cold, and makes vacuuming more efficient. Use the polyester felt side over carpeted surfaces; latex side is for use on hard-surface floors and floors with radiant heating. Construction Polyester and latex made from post-industrial recycled fibres. Specially treated to prevent bacteria, mold and mildew. Flame-retardant. Green Label certified. Care Instructions Wipe latex side clean with a damp cloth; vacuum fabric side. Trim for exact fit. Guaranteed for 15 years. For indoor use only.

Rug Swatches

Rug swatches may be purchased from any Crate and Barrel store for a cost of $10.

Customer Service

Unlimited Furniture Delivery starts at just $99

Our professional furniture delivery team is dedicated to providing friendly, affordable, timely and efficient home delivery to most residences within Canada. All in-stock furniture ships from the warehouse location closest to your home, significantly reducing your shipping fees and improving delivery times. Our flat rate Local In-Home Delivery for addresses within 85 kilometres of our Vancouver, Calgary, Toronto and Montreal warehouses or stores is just $99 per trip for unlimited furniture items. To find the lowest delivery rates for shipping addresses more than 85 kilometres from our warehouses or stores, please speak with a store associate. We’ll unpack your Furniture Collection order, place it in the room of your choice and remove all packing materials. Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call 888.657.4108 for details about your location. Depending on your Postal Code, Assembly Required items may be eligible for In-Home Delivery starting at just $69 for orders up to $450; in these cases, we will bring your order into your home and place the package in the room of your choice. Our store associates can give you more specific information about the lowest delivery rates for your location. Or call Customer Service at 888.657.4108.

Immediate Shipping on all in-stock items

Our goal is to have all items in stock for immediate delivery. However, some items are occasionally on back order due to popular demand or manufacturing. If that’s the case, we will notify you of the next incoming shipment. Should you place an order for an item that is not currently in stock, an associate will keep you posted on the status of your order and notify you as soon as it becomes available.

Warehouse Pickup

If your vehicle can safely accommodate a Furniture Collection purchase, you may schedule to pick it up at one of our Vancouver, Calgary, Toronto or Montreal area warehouses. Your store associate will assist you in scheduling a convenient pickup date. Please schedule your pickup at least 48 hours after the date of purchase.

Business Sales

Put Crate and Barrel to work for you. Our Business Sales associates partner with the hospitality industry to provide entertaining tabletop, accessories and furniture to restaurants, hotels, businesses and universities. Furniture items designed and tested for commercial use are designated in this furniture guide and online. To learn more, phone a Business Sales associate at 800.717.1112 Monday–Friday, 8 am–5 pm CT or email [email protected].

Discover the entire Crate and Barrel collection

In addition to the furniture, rugs and lighting you see in this guide, our entire collection includes exclusive decorative accessories, dinnerware, flatware, glassware, table linens, cookware, kitchen accessories, bed and bath, and more. We invite you to visit our stores to shop it all.

Shop Crate and Barrel stores in Canada

We look forward to meeting you at our stores. To learn about future stores in Canada, please visit crateandbarrel.ca. If you will be travelling to the US, we invite you to visit our exciting stores coast to coast. You can find a complete list of our US store locations at crateandbarrel.com.

crateandbarrel.ca

We invite you to visit our website to learn more about our products, to explore an exciting career at Crate and Barrel or to sign up for email news.

Designer Rewards

We are pleased to offer interior decorators, designers and architects an exclusive savings on full-price items at Crate and Barrel and CB2. Our new Designer Rewards tiered program is designed to reward you for your loyalty. Here’s how it works: Annual Spend*

Tier Status

Discount

0–$9,999 Classic 10% $10,000+ Premier 15% *Annual spend is based on total company purchases. To learn more about our Designer Rewards program and for full terms and conditions, visit crateandbarrel.ca/DesignerRewards.

Customer Satisfaction

At Crate and Barrel, we stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. All we ask is that you provide reasonable care for your furniture as you enjoy it in your home. If you have a concern or quality issue, we will work with you to correct it.

We look forward to serving you Call

888.657.4108 Mon–Fri 10 am–9 pm, Sat 9:30 am–9 pm, Sun 11 am–6 pm (ET)

Email

[email protected]

Write

Crate and Barrel Canada Customer Service Department 6060 Burnside Court, Unit 2 Mississauga, ON L5T 2T5

Stores

Yorkdale Shopping Centre 3401 Dufferin Street Toronto, ON M6A 2T9 416.657.4100 Southcentre Mall 100 Anderson Road SE Calgary, AB T2J 3V1 403.278.7020 Square One 95 Square One Drive Mississauga, ON L5B 3C1 905.949.1545 Southgate Centre 5015 111 Street Edmonton, AB T6H 4M6 780.436.1454 Carrefour Laval 3035 Le Carrefour Blvd Store Y-012 Laval, Quebec H7T 1C8 450.781.5800 Oakridge 650 West 41st Avenue Vancouver, BC V5Z 2M9 604.269.4300

All prices in this guide shown in Canadian dollars. Availability, prices and delivery rates are subject to change. 237

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