CR580 CRM User Interface

.

. COURSE OUTLINE

. Course Version: 015 Course Duration: 4 Day(s)

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Typographic Conventions American English is the standard used in this handbook. The following typographic conventions are also used.

This information is displayed in the instructor’s presentation

Demonstration

Procedure

Warning or Caution

Hint

Related or Additional Information

Facilitated Discussion

User interface control

Example text

Window title

Example text

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Contents ix

Course Overview

1

Unit 1:

1 1 1 3

Lesson: Getting Started with the WebClient UI Lesson: Using the WebClient UI Lesson: Personalizing the WebClient UI Unit 2:

3 3 3 3 5

Unit 3:

Unit 4:

Unit 5:

Unit 6:

Extensibility Tools Lesson: Extending UI Components Using the Application Enhancement Tool (AET) Lesson: Creating a Rapid Application Lesson: Creating a Mashup Lesson: Extending Applications using the Easy Enhancement Workbench (EEW)

11 11 11

13 13

UI Configuration Lesson: Using the UI Configuration Tool Lesson: Configuring the Design Layer Lesson: Configuring Fact Sheets

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13

Architecture Lesson: Analyzing the Architecture of the WebClient UI Lesson: Analyzing the Business Object Layer and Generic Interaction Layer

9 9 9 11

Navigation Bar Lesson: Configuring the Navigation Bar Lesson: Using the Transaction Launcher

7 7

9

Business Roles Lesson: Configuring Business Roles Lesson: Configuring Function Profiles for Business Roles Lesson: Central Sharing Tool Lesson: Authorizations and Business Roles

5 5 7

UI Concepts

Unit 7:

Component Enhancement Concept Lesson: Enhancing UI Components Lesson: Creating Enhancements

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15 15 15

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Unit 8:

Skins and Icons Lesson: Configuring Skins Lesson: Configuring Icons

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Course Overview

TARGET AUDIENCE This course is intended for the following audiences: ●

Application Consultant



Development Consultant



Super / Key / Power User

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UNIT 1

UI Concepts

Lesson 1: Getting Started with the WebClient UI Lesson Objectives

After completing this lesson, you will be able to:



Describe the evolution of the CRM WebClient UI

Lesson 2: Using the WebClient UI Lesson Objectives

After completing this lesson, you will be able to: ●

Check the navigation frame of the WebClient UI application



Use the navigation bar



Check the standard entry pages of a WebClient UI business role



Search for CRM data



Work with overview pages



Work with tables



Use favorites and tags

Lesson 3: Personalizing the WebClient UI Lesson Objectives

After completing this lesson, you will be able to: ●

Personalize the CRM application



Create central personalization settings

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Unit 1: UI Concepts

2

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UNIT 2

Business Roles

Lesson 1: Configuring Business Roles Lesson Objectives

After completing this lesson, you will be able to: ●

Configure business roles



Assign business roles



Adapt business roles

Lesson 2: Configuring Function Profiles for Business Roles Lesson Objectives

After completing this lesson, you will be able to: ●

Configure function profiles for business roles

Lesson 3: Central Sharing Tool Lesson Objectives

After completing this lesson, you will be able to: ●

Use the Central Sharing Tool

Lesson 4: Authorizations and Business Roles Lesson Objectives

After completing this lesson, you will be able to: ●

Assign authorization roles

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Unit 2: Business Roles

4

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UNIT 3

Navigation Bar

Lesson 1: Configuring the Navigation Bar Lesson Objectives

After completing this lesson, you will be able to:



Configure the navigation bar

Lesson 2: Using the Transaction Launcher Lesson Objectives

After completing this lesson, you will be able to: ●

Use the transaction launcher

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5

Unit 3: Navigation Bar

6

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UNIT 4

Architecture

Lesson 1: Analyzing the Architecture of the WebClient UI Lesson Objectives

After completing this lesson, you will be able to: ●

Analyze UI components



Analyze the MVC concept

Lesson 2: Analyzing the Business Object Layer and Generic Interaction Layer Lesson Objectives

After completing this lesson, you will be able to: ●

Analyze the business object layer (BOL) and the generic interaction layer (genIL)

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Unit 4: Architecture

8

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UNIT 5

UI Configuration

Lesson 1: Using the UI Configuration Tool Lesson Objectives

After completing this lesson, you will be able to:



Identify a component and view



Create a view configuration using a role configuration key



Configure different types of views

Lesson 2: Configuring the Design Layer Lesson Objectives

After completing this lesson, you will be able to: ●

Configure the design layer

Lesson 3: Configuring Fact Sheets Lesson Objectives

After completing this lesson, you will be able to:



Configure the account fact sheet

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Unit 5: UI Configuration

10

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UNIT 6

Extensibility Tools

Lesson 1: Extending UI Components Using the Application Enhancement Tool (AET) Lesson Objectives

After completing this lesson, you will be able to:



Set up the AET



Start the AET



Add a new field



Add a calculated field



Add a table

Lesson 2: Creating a Rapid Application Lesson Objectives

After completing this lesson, you will be able to: ●

Create a rapid application from a database table



Embed a rapid application

Lesson 3: Creating a Mashup Lesson Objectives

After completing this lesson, you will be able to:



Create a mashup

Lesson 4: Extending Applications using the Easy Enhancement Workbench (EEW) Lesson Objectives

After completing this lesson, you will be able to: ●

Use the Easy Enhancement Workbench (EEW)

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Unit 6: Extensibility Tools

12

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UNIT 7

Component Enhancement Concept

Lesson 1: Enhancing UI Components Lesson Objectives

After completing this lesson, you will be able to:



Analyze the enhancement concept



Create an enhancement set

Lesson 2: Creating Enhancements Lesson Objectives

After completing this lesson, you will be able to:



Prepare UI enhancements



Add a context node



Use UI check tools



Redefine methods to change the appearance of pushbuttons



Change the view structure

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Unit 7: Component Enhancement Concept

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UNIT 8

Skins and Icons

Lesson 1: Configuring Skins Lesson Objectives

After completing this lesson, you will be able to: ●

Copy an SAP skin



Adapt skins

Lesson 2: Configuring Icons Lesson Objectives

After completing this lesson, you will be able to: ●

Exchange the SAP logo

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