COURSE SYLLABUS Course ID NS305DE01

Course title Performance Management

Credits 03

Effective from Academic Term 13.1A, Academic Year 2013-2014

A.

Course Specifications: Periods

Periods in classroom

Total Lecture/ Laboratory/ Activity Fieldwork periods1 Seminar Studio (1)

(2)

(3)

45

45

00

(4) 00

(5) 00

SelfLecture Lab study Fieldwork room room periods (6) (7) (8) (9) 90 45 00 00

*(1) = (2) + (3) + (4) + (5) = (7) + (8) + (9)

B.

Other related Subjects: Other related Subjects Prerequisites: 1. Co-requisites: 1. Other requirements: 1.

Course ID

Course title

NS207DE01

Human resources management

None

C. Course Description: Performance management is one of the main functions of the human resource management lifecycle in organization together with Recruitment & Selection, and Training & Development units that student have taken. This course provides a comprehensive understanding and explores the practices of performance management from the individual and team viewpoints. Both theoretical and applied perspectives are used to examine contemporary topics in managing employee performance including employee motivation, performance appraisal and the management system.

D. Course Objectives: No. 1. 1

Course Objectives Introducing the performance management cycle within the matrix of Organizational

1 period lasts 50 minutes

1

2. 3. 4.

Human Resource Management Develop an understanding about employee motivation and its application into performance and reward management Introducing the contemporary practices of employee performance appraisal Develop an understanding of the performance management system and its links to the remuneration policy of an organization

E. Learning Outcomes: No. 1. 2. 3. 4.

Learning Outcomes Understand and analyze organizational policies, procedure and practice relating to employee performance and reward management. Understand the theoretical and practical aspects of employee motivation within workplace context and apply this to explain and analyze policy development. Describe approaches to performance review and appraisal and understanding different forms of rater for performance appraisal and its uses. Able to develop a performance management system for a specific organization of student’s choice

F. Instructional Modes: The format of class will be variable, with the mixture of lectures, group discussion, experiential exercises and guest speaker where possible. Students are expected to actively contribute ideas, involve in group debates of related topics covered in each lecture section. Role play will be applied in the performance appraisal section so that student can experience the content and skills that need to conduct during the employee performance feedback.

G. Text and Other Resources: 1. Shields, J. (2008). Managing employee performance and reward: Concepts, practices, strategies, Cambridge University Press. 2. Recommended: Armstrong, M. (2006). Performance Management Key Strategies and Practical Guidelines, 3rd Ed, Kogan Page London

H. Assessment Methods (Requirements for Completion of the Course): 1. Description of learning outcomes assessment 1.1 Participation in Class This assessment refers to the active participation of student’s case study group discussion in lecture sections. This assessment is not just reliant on attendance 1.2 Group Case Study Written Report Students will form into small groups of 2-4 students in week 2 of the teaching period to prepare for the report paper and group presentation. Each group is required to choose an existing organization, research, describe, analyze and evaluate its performance and reward management system. 2

The research report should highlight and evaluate the outcomes of the system in terms of meeting the organizations’ strategic, business, culture and value objectives. Recommendation for improvement should also be included. The group report will be submitted in Week 9 of the semester. Each group member will receive the same mark as the others. This paper is to be written as a Business Report and must include an executive summary, table of contents, and recommendations. The following is a format that can be utilized in this case study report: Executive Summary Table of Contents 1. Topic and Introduction 1.1 Objective of the Report 1.2 Research Methodology 1.3 Limitations 2. Describe, analyze and evaluation of Performance and Reward Management System 3. Conclusion and Recommendations 4. References 5. Appendices Guidance on this assessment item will be provided throughout the course 1.3 Group Case Study Presentation Groups present the findings of the case studies that were allocated in the written report to the rest of the class in week 10 & 11 of the semester. Style of presentation and presentation medium adopted by groups are their choice, however, audience engagement and discussion is highly encouraged and reflected in the overall mark. Workshops should be roughly 30 minutes plus question time. Each group member will receive the same mark as the others. 1.4 Final exam The final exam is a closed book test to assess the students’ understanding and application the theories presented throughout the lecture sections Please note that the exam includes the multiple choice questions and students will be required to analyze one case study. Students will not know before the examination what case study will be tested.

2.

Summary of learning outcomes assessment

* For main semester: Components Duration Participation in class Group Written Report

Group Presentation

Max 30 minutes

Assessment Forms

Percentage

Schedule

The level of students involving in group discussion in class Written report on an existing Performance & Reward Management Practices of an organization Groups present the selected information from the research report

10%

Every lecture session (week 2-14)

30% Week 9

20%

Week 10-11

3

Final Test

90 minutes

MCQ + short answers/case analysis, closed book

Total

* For extra semester: Components Duration Participation in class Group Written Report Group Presentation Final Test

Max 30 minutes 90 minutes

40%

TBA

100%

Assessment Forms

Percentage

Schedule

The level of students involving in group discussion in class Written report on an existing HRM Practice of an organization Groups present the selected information from the research report MCQ + short answers/case analysis, closed book

10%

Every lecture session (session 2-14) Session 9 (5PM)

Total

30%

20%

Session 10-11

40%

TBA

100%

3. Academic Integrity Academic integrity is a fundamental value that affects the quality of teaching, learning, and research at a university. To ensure the maintenance of academic integrity at Hoa Sen University, students are required to: 1.Work independently on individual assignments Collaborating on individual assignments is considered cheating. 2.Avoid plagiarism. Plagiarism is an act of fraud that involves the use of ideas or words of another person without proper attribution. Students will be accused of plagiarism if they: a. Copy in their work one or more sentences from another person without proper citation. b. Rephrase, paraphrase, or translate another person’s ideas or words without proper attribution. c. Reuse their own assignments, in whole or in part, and submit them for another class. d. Work responsibly within a working group. 3.In cooperative group assignments, all students are required to stay on task and contribute equally to the projects. Group reports should clearly state the contribution of each group member. Any acts of academic dishonesty will result in a grade of zero for the task at hand and/or immediate failure of the course, depending on the seriousness of the fraud. Please consult Hoa Sen University’s Policy on Plagiarism at http://thuvien.hoasen.edu.vn/chinh-sach-phong-tranh-daovan 4

To ensure the maintenance of academic integrity, the university asks that students report cases of academic dishonesty to the teacher and/or the Dean. The names of those students will be kept anonymous.

I .Teaching Staff: No.

Lecturer’s name

Email, Phone number, Office location

1

Dinh Nhu Anh

[email protected]

Office hours

Position Visiting Lecturer

J. Outline of Topics to be covered (Learning Schedule): * For main semester topics Week

Lecture Content

Readings

Socialization, Expectation and Objectives Context for Performance Management

Shields, J Setting the sense

Performance and Reward Basics

Shields, J Chapter 1

3

Performance Management and Theories of Motivation

Shields, J Chapter 3

4

Performance Management Frameworks/Models

Shields, J Chapter 4

1

2

5,6

Managing for Results and Behavior, Competency

Shields, J Chapter 5,6,7

7

Performance Review and Development

Shields, J Chapter 8

8

Reward Management Strategy & Practices: Salary survey, banding, base pay, merit pay

Shields, J Part 4

9

Reward/Compensation Program: Employee benefits plans; incentive schemes

Shields, J Part 4 (cont’)

Group Presentation Seminar

All groups

10,11 12

13,14

15

Practical Seminar: Performance Appraisal and Feedback Skills Monitoring and Evaluating Performance: Theories and Practical Design Section 1. Revision 2. Exam preparation

5

* For extra-semester topics Week/ Session

Lecture Content

Readings

Socialization, Expectation and Objectives Context for Performance Management

Shields, J Setting the sense

Performance and Reward Basics

Shields, J Chapter 1

2/3

Performance Management and Theories of Motivation

Shields, J Chapter 3

2/4

Performance Management Frameworks/Models

Shields, J Chapter 4

1/1

1/2

3/5,3/6

Managing for Results and Behavior, Competency

Shields, J Chapter 5,6,7

4/7

Performance Review and Development

Shields, J Chapter 8

4/8

Reward Management Strategy & Practices: Salary survey, banding, base pay, merit pay

Shields, J Part 4

5/9

Reward/Compensation Program: Employee benefits plans; incentive schemes

Shields, J Part 4 (cont’)

5/10, 6/11

Group Presentation Seminar

All groups

6/12

Practical Seminar: Performance Appraisal and Feedback Skills

7/13, 7/14

Monitoring and Evaluating Performance: Theories and Practical Design Section

8/15

1. Revision 2. Exam preparation

6



Phần d ành cho quản lý (kh ông phát cho sinh viên)

Họ tên (các) giảng viên xây dựng đề cương lần này: Họ và Tên Th.S. Đinh Như Anh

Chức vụ

Chữ ký

GV thỉnh giảng

Ngày hoàn thành: 04/03/2013 Người duyệt đề cương Họ và Tên TS. Nguyễn Vũ Huy

Chức vụ

Chữ ký

CNBM

Ngày duyệt: 11/03/2013 Lượng giá đề cương loại:  Đạt Họ và Tên TS. Nguyễn Vũ Huy

 Tốt Chức vụ

Chữ ký

CNBM

Ngày lượng giá: 11/03/2013 (gởi Bản Lượng giá cùng với ĐCMH này )

7