Research School of Management

College of Business and Economics

The Australian National University ACT 2601 Tel: 02 6125 6737, 02 6125 9839 Fax: 02 6125 8796 Email: [email protected]

The Australian National University ACT 2601 Tel: International +61 2 6125 3807 Within Australia: 1300 732 120 (local call cost only) Fax: International: +61 2 6125 0744 Within Australia: 02 6125 0744

Student Office:

Room 1088 Level 1 LF Crisp Building 26 ANU Campus Map (map GH32) http://tinyurl.com/9n8xgd8

Student office: Level 2, Building 26C

Course Outline MGMT2007 Organisational Behaviour Semester 2, 2015 (Final) STUDENTS: Course details change from semester to semester. Please check that you are reading the Course Outline for the correct semester. Course Description The Organisational Behaviour (OB) course lays the foundation for the understanding of human behaviour in organisations, providing students with a comprehensive exposure to organisational behaviour theories, research and workplace issues illustrated with case studies and examples primarily within an Australian and Asia-Pacific context. Topics include: Overview of OB, personnel selection, individual differences, work motivation, work attitudes and values, occupational stress, high performance teams, training, performance appraisal and careers, organisational design, organisational culture, and organisational development and change. Given the immediate relevance of topics covered in this course, it is also a useful life-long learning course for improving personal and organisational effectiveness.

Mode of Delivery

On-campus delivery through lectures held on Tuesdays, 2:00pm to 4:00pm, at Haydon-Allen Lecture Theatre (HAT); and tutorials on other days

Prerequisites

None

Incompatible Courses

As listed under Programs and Courses (http://programsandcourses.anu.edu.au/2015/course/MGMT1003)

Course Convenor /Lecturer:

Associate Professor Thomas Kalliath, PhD

Phone:

6125 8104

Email:

[email protected]

Office:

Room 1051, LF Crisp Building 26

Office hours for student

Students should consult with their respective tutors on the first instance during the time allotted every tutorial. Consultation with the lecturer is by

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consultation:

appointment every Tuesday 1:00-2:00pm and 4:00-5:00pm.

Tutors:

Alexander Tietge ([email protected]) Carys Chan ([email protected])

Student Administrators:

Research School of Management Room 1088 Level 1, LF Crisp Building 26 Mon. – Fri. 9am – 5pm

Phone:

6125 6737 or 6125 9839

Email:

[email protected]

COURSE OVERVIEW Learning Outcomes Upon successful completion of the requirements for this course, students will be able to: 1) Analyse the behaviour of individuals and groups in organisations in terms of organisational behaviour theories, models and concepts; 2) Apply organisational behaviour concepts, models and theories to real life management situations through case analysis; 3) Demonstrate a critical understanding of organisational behaviour theories and current empirical research associated with the topics covered in this course; and 4) Write a scholarly literature review, drawing on cutting edge contemporary OB literature on a selected management topic. Assessment Summary Assessment Task

Value

Due Date

Linked Learning Outcomes

1. In-tutorial Case Discussion

10%

Continuous

LO 1, 2, and 3

2. Mid-semester Exam

20%

TBA

LO 1, 2, and 3

3. Literature Review

30%

Monday, 5th October 2015, LO 1, 2, 3, and 4 4:00pm

4. Final Exam

40%

TBA

LO 1, 2, and 3

Research-Led Teaching Recently, many universities have adopted ‘research-led education’ as the cornerstone of their vision for eduction. ‘The educational philosophy of ANU is that students are part of a community of scholars. Because the vast majority of ANU academic staff will be highly research-active, education will be research-led.’ (ANU by 2020 document). This emphasis on research-led education resonates with the movement for evidence-based management (EBM) in management discipline, which recognises that contemporary managers make limited use of the vast behavioural science evidence base relevant to effective management practice. The distinctive research-led features of this course include:

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(a) Literature review to equip students with research and analytic skills, drawing on cutting edge contemporary management research; (b) Student engagement with case studies using critical thinking questions to critique and apply management concepts in case study scenarios; (c) The development of a real life management case drawing on student work experiences and up-to-date research information on management case issues and dilemmas; and (d) Class discussions to provoke critical reflection, and exchange of ideas among students to provide deeper learning. Feedback Staff Feedback Students will be given feedback in the following forms in this course: 1. Written feedback will be provided for Assessment Task 1 through return of marked assignment during tutorials; 2. Literature review assignment will be assessed and returned to students with comments via Wattle/Turnitin; and 3. Marked final exam scripts will be available to students for inspection (in RSM office). Student Feedback ANU is committed to the demonstration of educational excellence and regularly seeks feedback from students. One of the key formal ways students have to provide feedback is through Student Experience of Learning Support (SELS) surveys. The feedback given in these surveys is anonymous and provides the Colleges, University Education Committee and Academic Board with opportunities to recognise excellent teaching, and opportunities for improvement. For more information on student surveys at ANU and reports on the feedback provided on ANU courses, go to: http://unistats.anu.edu.au/surveys/selt/students/ and http://unistats.anu.edu.au/surveys/selt/results/learning/ Tutorial Registration Tutorial signup for this course will be done via the Wattle website. Detailed information about signup times will be provided on Wattle or during your first lecture. When tutorials are available for enrolment, follow these steps: 1. Log on to Wattle, and go to the course site; 2. Click on the link “Tutorial signup here”; 3. On the right of the screen, click on the tab “Become Member of ……” for the tutorial class you wish to enter; and 4. Confirm your choice. If you need to change your enrolment, you will be able to do so by clicking on the tab “Leave group…” and then re-enrol in another group. You will not be able to enrol in groups that have reached their maximum number. Please note that enrolment in ISIS must be finalised for you to have access to Wattle.

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Policies ANU has educational policies, procedures and guidelines, which are designed to ensure that staff and students are aware of the University’s academic standards, and implement them. You can find the University’s education policies and an explanatory glossary at: http://policies.anu.edu.au/ Students are expected to have read the Academic Misconduct Rules 2014 before the commencement of their course. Policy information on examinations and assessments can be found on the College of Business and Economics website at: http://cbe.anu.edu.au/students/student-information/examinations-assessment/ Other key policies include:  Student Assessment (Coursework)  Student Surveys and Evaluations Examination Material or Equipment The exams will be closed book, however paper dictionaries will be permitted subject to inspection (no notes/annotations allowed). LECTURE SCHEDULE Week No

Week beginning

1

21 July

2 3 4 5 6 7 8 9 10

11 12 13

Topic(s)/Task(s)

Required Reading from Textbook Chapter 1

Introduction to MGMT2007 Introduction to organisational behaviour 28 July Literature Review See wattle 4 August Personnel selection Chapter 4 11 August Individual differences: Self-concept, personality Chapter 5 and emotions 18 August Work motivation Chapter 6 25 August Work attitudes and values Chapter 7 1 September Occupational stress Chapter 8 **Mid-Semester Break and Mid-Semester Exam 20% (TBA)** 22 September Mid-semester Exam (To be confirmed) 29 September High-performance teams Chapter 9 6 October Training, performance appraisal and career Chapter 10 development **Literature Review 30% due on Monday, 5th October 2015, 4:00pm** 13 October Organisational structure and design Chapter 12 20 October Organisational culture and climate Chapter 13 27 October Organisational development and change Chapter 14 Revision lecture **Study Break and Final Exam 40% (TBA)**

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TUTORIAL SCHEDULE Week No 1 2

3

4

5

6

7

8 9

10

11

Week beginning 21 July 28 July

Topic(s)/Task(s)

Required reading of article/ case study from textbook No tutorial No assignment submission Research Article: Are organisations (a) See textbook pages 18-20; (b) submit typed answers to 4 focus more likely to succeed if they adopt questions in form available on good management practices? wattle. 4 August Case study: Asia-Pacific Internet (a) See textbook pages 25-26; (b) submit typed answers to 4 focus Marketing Systems (AIMS) questions in form available on wattle. 11 August (a) See textbook pages 134-35; (b) Case study: Asia-Pacific Internet submit typed answers to 4 focus Marketing Systems (AIMS) questions in form available on wattle. 18 August Case Study: Keeping the workers (a) See textbook pages 155-56; (b) submit typed answers to 4 focus happy in Lee Kum Kee questions in form available on wattle. 25 August Research Article: Are there (a) See textbook pages 186-88; (b) submit typed answers to 4 focus differences between generations in questions in form available on work motivations? wattle. 1 Case study: National Aluminium (a) See textbook pages 215-16; (b) September provide typed answers to 4 focus Company questions in form available on wattle. **Mid-Semester Break and Mid-Semester Exam 20% (TBA)** 22 September Mid-semester Exam (To be confirmed) 29 Research Article: Burnt out but (a) See textbook pages 240-42; (b) September submit typed answers to 4 focus engaged: the coexistence of questions in form available on psychological burnout and wattle. engagement 6 October Case study: Delivering high(a) See textbook pages 261-64; (b) submit typed answers to 4 focus performance work systems (HPWS) questions in form available on at New Zealand Post wattle. th **Literature Review 30% due on Monday, 5 October 2015, 4:00pm** 13 October Case study: Asia-Pacific Internet (a) See textbook pages 305-06; (b) submit typed answers to 3 focus Marketing Systems (AIMS) questions in form available on

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12

13

wattle. 20 October Case study: Redesigning an (a) See pages 371-74; and (b) submit typed answers to 3 organisation: a process OD focus questions in form intervention available on wattle. 27 October Case study: A focus on culture: (a) See textbook pages 392-93; (b) Livestock Improvements Corporation submit typed answers to 4 focus questions in form available on wattle. **Study Break and Final Exam 40% (TBA)**

ASSESSMENT REQUIREMENTS The ANU is using Turnitin to enhance student citation and referencing techniques, and to assess assignment submissions as a component of the University's approach to managing Academic Integrity. For additional information regarding Turnitin please visit the ANU Online website. Students may choose not to submit assessment items through Turnitin. In this instance you will be required to submit, alongside the assessment item itself, copies of all references included in the assessment item. Assessment Tasks Task 1 Value or Weighting (%) Marks Suggested Length Instructions Purpose Marking Criteria Submission / Presentation Details

In-tutorial Case Discussion 10% 10 marks Active contribution to case analysis and critique Learning outcomes 1, 2 and 3 Tutorial attendance and written submission (up to half a mark); and active participation (up to half a mark). Weekly assignments comprising of short answer questions will be uploaded onto Wattle for students to complete and submit to their respective tutors during the weekly tutorials.

Task 2 Value or Weighting (%) Marks Suggested Length Instructions Purpose Marking Criteria Submission / Presentation Details Task 3 Due Date

Mid-semester Exam 20% 20 marks 60 multiple choice and true/false questions from topics covered until week 7. TBA Learning outcomes 1, 2, and 3 The ability to select the best answer from four or five responses. -

Literature Review Monday, October 5, 2015 at 4:00pm

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Value or Weighting (%) Marks Suggested Length Instructions

Purpose

Marking Criteria Submission / Presentation Details

Task 4 Value or Weighting (%) Marks Portions covered

Instructions Purpose Marking Criteria Submission / Presentation Details

30% 30 marks 2000 words (±10%) A choice of four literature review topics are provided. Students are to select one topic. The following aspects will be taken into consideration by the lecturer when marking the literature review (please see detailed instructions provided in Appendix 1 at the end of this course outline). This assessment is intended to develop your research and analytical skills on a topic of high relevance to management. While the research literature review is likely to contribute to all learning outcomes, the primary outcome it targets is LO4. Please refer to Appendix 1 at the end of this course outline. Assignments are to be word-processed. The use of strict, professional expression is expected. The APA referencing style is to be used (see wattle). For further information about academic referencing, please visit: https://academicskills.anu.edu.au/resources/handouts/referencingstyle-g. Please submit the assignment online via Wattle on Monday, 5th October 2015, by 4:00pm.

Final Exam 40% 40 marks Short answer questions from the five topics covered after the midsemester exam; and case analysis applying OB concepts covered in the entire course. TBA Learning outcome 1, 2, and 3 Concise, focused short answers that address the questions fully. TBA

Assignment Submission Online submission: Assignments are submitted using Turnitin in the course Wattle site. For instructions on how to submit a Turnitin assignment, please refer to the following document: http://online.anu.edu.au/__documents/turnitin/submit-assignment-guide.pdf Assignments submitted through Wattle no longer require cover sheets. You will be required to electronically sign a declaration as part of the submission of your assignment. Please keep a copy of the assignment for your records. Coursework Requirements Please note that all assessment items are compulsory in order to pass this course.

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Return of Assignments Assignments will be returned either in class or through email along with feedback provided as per marking criteria. Late Submission of Assignments If an assignment is submitted after the deadline (see section on Assessment Requirements for deadlines on each assessment item) it will not be marked unless an application for Special Consideration is approved. An application for Special Consideration must: • • •

where relevant include a medical report completed by a medical practitioner (an ordinary “medical certificate” is not sufficient); include a copy of as much of the assignment as has been completed by the due time and date; and be submitted as soon as practicable, preferably before or on the due date.

In general, a successful application for Special Consideration will result in the marking of the work completed at the due date with some upward adjustment of the mark, rather than an extension of time. However, in extenuating circumstances, supported by appropriate documentation, an extension may be granted. Note that decisions about Special Consideration are not made by the teaching staff for this course. Use of Assignments as Exemplars and Grade Moderation An important resource for enhancing educational quality is a stock of student work which can be de-identified and used as exemplars for future students in ANU courses, and for grade moderation exercises for teaching staff. If you do not wish your assignment to be used for such purposes please include a note to that effect on the front page of the assignment. Identify your Assignment with your Student Number only When submitting your assignment please ensure that it contains your student number in the file name and on the first page. Please do not put your name anywhere in your assignment. Examinations Exam scripts can be viewed after the release of end of semester grades. You must refer to the School website for dates and times that exam script viewings are held. You must provide your student identification card to view your exam script. Scripts cannot be taken from the Office area. Workload Students taking this course are expected to commit at least 10 hours a week to completing the work. This will include: lectures, private study, group work, Wattle etc. Attendance Requirements Students are expected to attend lectures and participate in class discussions. Students who are disruptive or prevent others from fully participating in lectures, seminars or tutorials will be asked to leave. 8 | THE AUSTRALIAN NATIONAL UNIVERSITY

Texts and Other Readings Prescribed Text: Kalliath, T., Brough, P., O’Driscoll, M. P., Manimala, M., Siu, O. L., & Parker, S. (2014). Organisational Behaviour: An Organisational Psychology Perspective (2nd Edition), McGrawHill, Australia. (Available from ANU Coop Bookstore)

Recommended Readings: Robbins, P. S., Judge, T. A., Millett, B. & Waters-Marsh, T. (2007). Organisational Behaviour with MyOBLab, 5e. Pearson, Australia. Osland, J., Kolb, D., Rubin, I. & Turner, M. (2007). Organizational behavior: An experiential approach (8th Edition). Pearson International Edition. Upper Saddle River, NJ: Pearson Education International. O’Driscoll, M., Taylor, P., & Kalliath, T. (2003). Organisation Psychology in Australia and New Zealand, Oxford University Press. Other Resources: The ANU Library subscribes (electronically) to a wide range of academic journals. These journals feature cutting edge management research. Please see a partial listing of outstanding scholarly journals in management below (a complete list is provided on the wattle course website): Academy of Management Journal Academy of Management Review Administrative Science Quarterly Decision Sciences Journal of Applied Psychology Journal of International Business Studies Journal of Management Journal of Management Studies Journal of Organizational Behavior Journal of Vocational Behavior Leadership Quarterly Organization Science Organization Studies Research in Organizational Behavior Strategic Management Journal SUPPORT FOR STUDENTS The University offers a number of support services for students. Information on these is available online from http://students.anu.edu.au/studentlife/

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APPENDIX 1 Literature Review (30%) You are required to submit a literature review on one of the four topics listed below (2000 words, excluding abstract of 100 words and references). The literature review must be original to this course, typed with letter-quality print, 1.5 line spacing, double sided, font size 12 in Times New Roman, and page-numbered. The marking rubric for the literature review is specified below:

MARKING CRITERIA

EXTENT TO WHICH ASSIGNMENT FULFILLS MARKING CRITERIA Exceeds Meets Requires Inadequate ExpectaExpectafurther tions tions improvement

INTRODUCTION  Describes general relevance/importance of the topic  Gist of what we know, and do not know about the topic  Provides overview (thesis statement) of literature review MAIN BODY OF LITERATURE REVIEW  Description of relevant theories/frameworks  Critical review of current research on the topic  Critical review of major issues/controversies on the topic  Specify a research question (‘gap in the literature’) that needs to be addressed, and how to address it CONCLUSION  Integration of issues in the literature review  How addressing the research question will ‘add’ or ‘extend’ the literature STRUCTURE OF LITERATURE REVIEW • Logical development of the topic • Clear organisation and labelling of sections and sub-sections • Transitions between major sections, sub-sections and paragraphs PRESENTATION OF LITERATURE REVIEW • Clear expression of ideas • Grammar, spelling, punctuation, layout • Body of the report, and references and 10 | T H E A U S T R A L I A N N A T I O N A L U N I V E R S I T Y

• •

using APA 6th Edition guidelines: http://libguides.anu.edu.au/content.ph p?pid=165638&sid=1601655 A and A* ranked ABDC journal articles (asterisked) Number of references requirement met

Please submit the assignment online via Wattle on Monday, 5th October 2015, by 4:00pm. Late submissions will attract penalty, as specified earlier in the course outline. Please keep word count to 2000 (±10%) to avoid penalty. Literature Review Topics: Listed below are four topics, please select only one. I have provided one key reference to get you started. However, you will need to incorporate additional relevant references from high quality scholarly journals in the field of OB. The expectation is that you will have 15 references (or more) cited, of which at least 8 (excluding the starter reference) must be sourced in outstanding scholarly management journals ranked A* or A by the Australian Business Dean’s Council (ABDC) Journal Ranking List, 2013 (see www.abdc.edu.au/pages/abdc-journal-quality-list-2013.html ). 1. Are workers who are happy more productive workers? Review evidence in the literature. Based on your analysis, (a) present and defend your own views on this topic; (b) suggest a research question that needs to be addressed, and (c) how you will address the gap of you were to undertake a study. Hosie, P., Sevastos, P., & Cooper, C. L. (2007). The ‘happy productive worker thesis’ and Australian managers. Journal of Human Values, 13(2), 151–176. 2. Do evidence-based management (EBM) practices contribute to organisational success? Review evidence in the literature. Based on your analysis, (a) present and defend your own views on this topic; (b) suggest a research question that needs to be addressed, and (c) how you will address the gap of you were to undertake a study. Rousseau, D. M. (2006). Is there such a thing as evidence-based management? Academy of Management Review, 31(2), 256–269 3. Do women make better leaders than men? Review evidence in the literature. Based on your analysis, (a) present and defend your own views on this topic;(b) suggest a research question that needs to be addressed, and (c) how you will address the gap of you were to undertake a study. Pounder, J. S., & Coleman, M. (2002). Women-better leaders than men? In general and educational management it still “all depends”. Leadership & Organization Development Journal, 23(3), 122–133. 4. Do the moral conduct of firms toward their stakeholders affect the firms’ wealth? Review evidence in the literature. Based on your analysis, (a) present and defend your own views on this topic; (b) suggest a research question that needs to be addressed, and (c) how you will address the gap of you were to undertake a study. Orlitzky, M., Schmidt, F. L., & Rynes, S. L. (2003). Corporate social and financial performance: A meta-analysis. Organization Studies, 24(3), 403–441. 11 | T H E A U S T R A L I A N N A T I O N A L U N I V E R S I T Y