Corporate Quality System Manual Document 001-0001 Revision 12
001-0001 Rev 12
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Table of Contents 1
2
3
4
5
Introduction 1.1
Purpose
1.2
Scope
Corporate Overview 2.1
Scope of the QMS
2.2
Overview
Management Responsibility 3.1
Top Management Organization
3.2
Management Responsibility
3.3
Quality Policy
3.4
Management Review
3.5
Responsibility and Authority
Peregrine Quality Management System (QMS) 4.1
QMS Overview
4.2
QMS Process Map
4.3
AS9100C/ISO9001:2008 QMS Documentation Matrix
4.4
TS16949:2009 QMS Documentation Matrix
Revision History
001-0001 Rev 12
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1
Introduction 1.1
Purpose The purpose of this quality manual is to define Peregrine Semiconductor’s quality management system and policies. This manual acts as the foundation of Peregrine’s quality management system which is based upon and complies with the international standard AS 9100C, ISO 9001:2008 and ISO/TS16949:2009.
1.2
Scope This quality manual applies to all Peregrine Semiconductor facilities and operations worldwide.
2
Corporate Overview 2.1
Scope of the QMS (Quality Management System) The scope of the QMS is the design, development, manufacture, and test of highperformance communications RFICs for the wireless infrastructure, mobile wireless; broadband communications and infrastructure; and high-reliability markets. These ICs are manufactured on the company’s proprietary UltraCMOS™ mixed-signal process technology.
2.2
Overview Peregrine Semiconductor Corporation products are uniquely poised to meet the needs of a global RF design community in high-growth applications such as LTE, HSDPA and WCDMA digital cellular and mobile TV; broadband communications such as DTV/PCTV/DVR; and in high-reliability applications such as telecom infrastructure, industrial, automotive, military and satellite systems. Peregrine UltraCMOS™ devices are manufactured under licensed foundry partnerships with CMOS semiconductor manufacturers located throughout the world. The Company, headquartered in San Diego, California, maintains global sales support operations and a worldwide technical distribution network. See Figure 1 for global design, manufacturing and sales support locations. Additional information is available on the web at www.psemi.com. UltraCMOS™ mixed-signal process technology is a patented advancement of siliconon-insulator (SOI) technology on a sapphire substrate providing high yields, competitive costs and a viable alternative to compound semiconductor technologies. UltraCMOS™ delivers significant performance advantages over competing processes such as GaAs, SiGe, BiCMOS and bulk silicon CMOS in applications where RF performance, low power and high levels of integration are paramount. These measurable power and size savings offer advantages for both manufacturers and consumers, including longer battery life, smaller batteries, lower power consumption and bills, less electronic waste…and a greener RF solution. Further, the company’s revolutionary HaRP™ and DuNE™ technologies further exploit the fundamental benefits of silicon-on-sapphire, enabling dramatic improvements in harmonic results, linearity, power handling and overall RF performance which today remain unmatched by any other RF process technology.
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Figure 1: Peregrine global design, manufacturing and sales support locations 3 Management Responsibility 3.1
Top Management Organization
Chief Executive Officer Chief Executive Officer
Chief Technical Officer
Chief Marketing Officer
Chief Financial Officer
VP Operations
VP Quality
VP HPS Business Uiit
VP MWS Business Unit
VP RF Infrastructure
VP RF Technology Solutions
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3.2
Management Responsibility 3.2.1 Management Commitment Top management has the overall responsibility for developing, implementing and maintaining a quality management system that meets the needs of our customers as well as any statutory or regulatory requirements. They are responsible for defining the quality policy and objectives of the company and ensuring these are communicated, implemented and monitored throughout the organization.
3.2.2 Customer Focus The business units will ensure that customer requirements are understood and communicated effectively throughout the organization and to the top management team. Top management will ensure customer requirements are met in such a way as to improve customer satisfaction.
3.3
Quality Policy Peregrine’s quality policy is defined below. The Vice President of Quality is responsible for reviewing the quality policy with Top Management at least yearly to ensure the quality policy is aligned with key business goals and objectives. Any changes to the quality policy are reviewed and approved by the Chief Executive Officer and Vice President of Quality.
Peregrine Semiconductors Quality Policy: Peregrine Semiconductor is committed to providing quality products and services that meet or exceed our customers’ requirements the first time, every time. Peregrine will achieve this by:
3.4
•
Fully understanding our customers’ requirements and expectations
•
Providing products utilizing proven designs and manufacturing processes
•
Developing a highly trained workforce that is motivated, empowered and fully accountable
•
Establishing strong relationships with world class suppliers
•
Continually improving the efficiency and effectiveness of our business processes and quality management system
Management Review The quality management system is reviewed by top management at planned intervals to ensure it is effective in achieving Peregrine’s quality objectives. During these reviews the top management team will review at a minimum the following criteria:
001-0001 Rev 12
•
Results of audits
•
Customer feedback
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3.5
4
•
Effectiveness of corrective and preventative action system
•
Field returns and field failure rates
•
Any changes or potential changes that could impact the quality management system
•
Process performance and process efficiency for manufacturing
•
Cost of poor quality
•
Design and development project status
•
The Quality Policy
•
Recommendations for changes to the quality policy or quality management system
•
Action items from prior management review
Responsibility and Authority 3.5.1
Management Representative: The Vice President of Quality is the top management team representative and ISO/TS16949 management representative responsible for establishment, implementation, and monitoring of the QMS and the quality policy as well as reviewing all decisions impacting and changes to the quality management system. The management representative is responsible for reporting the performance of the QMS to the top management and promoting awareness of customer requirements.
3.5.2
Customer Representative: The Vice President of Quality in conjunction with the Business Unit and Operations Vice Presidents are responsible for ensuring customer requirements are met throughout the product realization process.
Peregrine Quality Management System (QMS) 4.1
The quality manual defines the quality policy the quality management system Peregrine has implemented to ensure compliance to the AS9100C, ISO9001:2008 and ISO/TS16949:2009 international standards. The quality management system is further defined by a series of operating procedures, instructions, forms and checklists as defined in Figure 2.
Level 1 Quality Manual
Quality Policy & Overview of QMS
Level 2 Operating Procedures
Level 3 Work Instructions
Level 4 Forms & Checklists
Top level description of critical process flows Detailed instructions of process
Document used to record results
Figure 2: Peregrine Document Control System Pyramid
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4.2
Peregrine QMS Process Map
Peregrine QMS System Map
Resource Management
Resource Control
Human Resources
Information Technology
Corrective Action
Executive Management
Facilities Management
Resource Requirements
Business Plan Development Management Review
Document Control
Customer Satisfaction
Corporate Goals & Policies
Quality Records Failure Analysis Training Environmental Mgmt Financial Statement Preparation
Internal Audit
Business Metrics
R
es o
ur ce s
Equipment Maintenance
Continual Improvement Measurement System Analysis Product Change Control
s ric et M
Control of Nonconforming Product
Internal
Process Development
Product Marketing
Product Development
Internal & Subcontractors
Configuration Mgmt Manufacturing
Sales
Order Review & Acceptance
Planning / Purchasing
Customer Sales Order Shipping
CUSTOMER SATISFACTION
CUSTOMER REQUIREMENTS
Research
Application Support
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4.3
AS9100C/ISO 9001:2008 QMS Documentation Matrix
#
AS9100C / ISO 9001:2008 Requirement
4
Quality Management System
4.1
General Requirements
4.2
Documentation Requirements
4.2.1
General Requirements
001-0001
4.2.2
Quality Manual
001-0001
4.2.3
Control of Documents
002-0002
4.2.4
Control of Records
002-0013
4.3
Configuration Management
006-0005
5
Management Responsibility
5.1
Management Commitment
003-0001
5.2
Customer Focus/Satisfaction
007-0003, 001-0001
5.3
Quality Policy
001-0001
5.4
Planning
5.4.1
Quality Objectives
001-0001
5.4.2
QMS Planning
003-0001
5.5
Responsibility, Authority and Communication
5.5.1
Responsibility and Authority
003-0001
5.5.2
Management Representative
003-0001
5.5.3
Internal Communication
003-0001
5.6
Management Review
5.6.1
General
003-0002
5.6.2
Review Input
003-0002
5.6.3
Review Output
003-0002
6
Resource Management
6.1
Provision of Resources
6.2
Human Resources
6.2.1
General
003-0001
6.2.2
Competence, Awareness and Training
008-0001
6.3
Process Control
005-0001
6.4
Work Environment
005-0001
7
Product Realization
7.1
Planning of Product Realization
7.2
Customer-Related Processes
7.2.1
Determination of Requirements Related to the Product
004-0001
7.2.2
Review of Requirements Related to the Product
007-0001, 007-0002, 004-0001
7.2.3
Customer Communication
007-0001
7.3
Design and Development
7.3.1
Design and Development Planning
001-0001 Rev 12
Procedures 001-0001
003-0001
004-0001
004-0001
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#
AS9100C / ISO 9001:2008 Requirement
Procedures
7.3.2
Design and Development Inputs
004-0001
7.3.3
Design and Development Outputs
004-0001
7.3.4
Design and Development Review
004-0001
7.3.5
Design and Development Verification
004-0001
7.3.6
Design and Development Validation
004-0001
7.3.6.1
Documentation of Design and/or Dev. Verification & Validation
004-0001
7.3.6.2
Design and/or Development Verification & Validation Testing
004-0001
7.3.7
Control of Design & Development Changes
004-0001
7.4
Purchasing
7.4.1
Purchasing Process
006-0001
7.4.2
Purchasing Information
006-0001
7.4.3
Verification of Purchased Product
002-0003
7.5
Production and Service Provision
7.5.1
Control of Production and Service Provision
7.5.1.1
Production Documentation
005-0001
7.5.1.2
Control of Production Process Changes
005-0001
7.5.1.3
Control of Production Equipment, Tools & Numerical Control (N.C.) Machine Programs
005-0001
Control of Work Transferred, on a Temporary Basis, Outside the Organization’s Facilities
005-0001
7.5.1.5
Control of Service Operations
007-0003
7.5.2
Validation of Processes for Production and Service Provision
Not Applicable to PSemi
7.5.3
Identification and Traceability
006-0003
7.5.4
Customer Property
Not Applicable to PSemi
7.5.5
Preservation of Product
006-0004
7.6
Control of Monitoring and Measurement Devices
002-0011
8
Measurement, Analysis & Improvement
8.1
General
8.2
Monitoring and Measurement
8.2.1
Customer Satisfaction
007-0003
8.2.2
Internal Audit
002-0015
8.2.3
Monitoring and Measurement of Processes
002-0015
8.2.4
Monitoring and Measurement of Product
002-0003
8.2.4.1
Inspection Documentation
002-0003
8.2.4.2
First Article Inspection
Not Applicable to PSemi
8.3
Control of Nonconforming Product
002-0009
8.4
Analysis of Data
005-0001; 003-0002
8.5
Improvement
8.5.1
Continual Improvement
003-0001, 01-0001
8.5.2
Corrective Action
002-0010
8.5.3
Preventive Action
002-0010
7.5.1.4
005-0001, 006-0004
003-0002
Note: Not Applicable: Appearance Items, Customer Property & Customer-Owned Tooling
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4.4
ISO/TS16949:2009 QMS Documentation Matrix Business Process – Executive Management Process Name Document Number
Peregrine Business Plan Development
003-0003
Management Review
003-0002
Customer Oriented Processes Research Procedure
004-0005
Process Development Flow
006-0024
Product Marketing Process
007-0010
Product Development Process
004-0001
Configuration Management Process
006-0022
Sales Procedure
007-0008
Order Review and Acceptance Procedure
007-0007
Planning and Purchasing Procedure
006-0023
Manufacturing Process
006-0020
Application Support Procedure
76-0004
Customer Sales Order Shipping Process
006-0021
Support Processes – Resource Management and Resource Control Human Resources Process
008-0002
Facilities Management
92-0008
Information Technology Procedure
94-0013
Document Control
002-0002
Quality Records
002-0013
Equipment Maintenance Process
10-0312
Failure Analysis Procedure
02-0001
Training
008-0001
Environmental Management Procedure
01-0105
Finance Statement Preparation
008-0003
Corrective Action Procedure
002-0010
Internal Audits Procedure
002-0015
Customer Satisfaction
007-0003
Continual Improvement Procedure
002-0008
Measurement Systems Analysis Process
002-0012
Product Change Control
002-0005
Control of Nonconforming Product
002-0009
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5 Revision History DCN # 03593
03685
03977
Revision 01
02
03
Date
Originator
2004/05/21
B. Givens & J. Greenwood
First revision of PSA & PSC Quality System Manual merger.
2004/10/17
B. Givens & J. Greenwood
All document references on Pages 19-28 updated. Building photo changed to new building.
2005/08/04
Description of Change
Gene Lyons
Footer changed to show revision All new document references accepted, where still not resolved replaced with ‘TBA’. Removed product information. Quality organization and ISO registration information updated.
04197
04
2006/02/27
P. Nunnelley
Revise to current practices, update document references and corporate overview section.
04463
05
2006/08/22
Gene Lyons
Minor revision to document number references
2006/11/17
L. Witsell
2007/04/10
L. King
Added ‘Not Applicable to PSemi’ on page 23, sections 7.5.2 & 8.2.4.2 for clarification Peregrine spelled incorrectly
005039
06
005506
07
2007/09/18
P. Nunnelley
1) PSA Document numbers that were converted from Lotus Notes to Arena, Document System. 2) Update PSC Headquarters street address due to move and remove Test Faculity (Kenamar) address, now under PSC Headquarters. 3) Remove President from CEO title pg, 5
005970
08
2008/1/23
G. Lyons
Updated quality policy and photo for PSC
006248
09
2008/3/25
C. Villarreal
006661
10
2008/11/26
P. Nunnelley
009629
11
2010/10/21
G. Lyons
001-0001 Rev 12
Remove business processes from manual. 1) At the bottom of page 9, added the following note: Note: Exclusions: Appearance Items, Customer Property & Customer-Owned Tooling 2) Remove Peregrine Semiconductor Australia/Wafer Fab from Corporate reference, Add as manufacturer 3) Update page 4 Corporate Overview 4) Remove page 3 faculities map & Process Interrelationship map page 8 5 Remove Operations & Sales Offices 1)Updated introduction 2)Updated corporate profile 3) Added management responsibility 4) Added QMS process map 5) Update operational procedure table 6)Re-formatted document
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DCN #
Revision
Date
Originator
Description of Change
010910
12
2011/09/23
P. Nunnelley
1) Replace Org chart 3.1 & Senior Mgmt with Top Mgmt throughout document, 2) Replace QMS System Map, 4.2. 3) Updated Peregrine locations Fig 1. 4) Aligned sections 3.2 & 3.3 with TS16949 5) Added TS16949 QMS Process List, page 11
011212
12
2011/10/06
P. Nunnelley
Typo, formatting updates. Section fonts to be uniform within the document.
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