Copyright Information © Asset Training Australia Pty Ltd, 2016 Asset Training Australia® and the Asset Training Australia® Logo are registered trademarks. This publication is protected by Australian Copyright Law. Except as provided by the Copyright Act 1968, no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of the publisher. All enquiries relating to this matter should be directed in writing to: The Managing Director, Asset Training Australia Pty Ltd, PO Box 350 North Lakes QLD 4509.
Disclaimer The content of this document is intended for general information only and is not intended to serve as professional or other advice. Asset Training Australia is not responsible for any decisions taken, based on this information and recommends that all corporate training be preceded by a formal training needs analysis. Asset Training Australia excludes to the extent lawfully permitted all liability whatsoever for any loss or damage howsoever arising, which may result from, or be attributable to, directly or indirectly, the use of this document or reliance upon the contents of this document, or any links contained within it.
Company Profile Table of Contents Company Details ............................................................................................................................................................... 4 Introduction ...................................................................................................................................................................... 5 About Us........................................................................................................................................................................ 5 History ........................................................................................................................................................................... 5 Market........................................................................................................................................................................... 6 Why Asset?.................................................................................................................................................................... 6 Strategy ............................................................................................................................................................................. 7 Mission Statement ........................................................................................................................................................ 7 Vision Statement ........................................................................................................................................................... 7 Core Values ................................................................................................................................................................... 7 Business Goals and Objectives ...................................................................................................................................... 7 Management Structure..................................................................................................................................................... 8 Director and Shareholders ............................................................................................................................................ 8 Franchises ..................................................................................................................................................................... 8 Professional Advisors .................................................................................................................................................... 8 Our Team .......................................................................................................................................................................... 9 Our Network ................................................................................................................................................................... 10 Franchises ................................................................................................................................................................... 10 Training Partners ......................................................................................................................................................... 11 Associations ................................................................................................................................................................ 12 Clients.......................................................................................................................................................................... 13 Our Courses..................................................................................................................................................................... 14 Accredited ................................................................................................................................................................... 14 Non-Accredited / Professional Development ............................................................................................................. 15 Delivery Options.......................................................................................................................................................... 15 Our Services .................................................................................................................................................................... 16 Testimonials .................................................................................................................................................................... 18 References ...................................................................................................................................................................... 19
- Page 3 -
Company Details
Company Name
Asset Training Australia Pty Ltd
Trading Names
Asset Training Australia Asset College
ACN
118 083 971
ABN
80 118 083 971
RTO Provider Number
31718
Registered Office
C/- Rostron Carlyle Solicitors Level 15, 270 Adelaide Street Brisbane QLD 4001
Principal Place of Business
Suite 3 Westfield Shopping Centre 1 North Lakes Drive (above Commonwealth Bank) North Lakes QLD 4509
Primary Postal Address
PO Box 350 North Lakes QLD 4509
Other Addresses
Level 2, 133 Leichardt Street Spring Hill QLD 4000 Unit 15 / 99 West Burleigh Road Burleigh Waters QLD 4220 Unit 3 / 268 Charters Towers Road Hermit Park QLD 4811
Phone Number
1300 731 602 or 07 3482 2758
Fax Number
07 3482 2760
Email Address
[email protected]
Website
http://www.asset.edu.au
- Page 4 -
Introduction About Us Asset Training Australia is a privately owned Registered Training Organisation based in Brisbane, Queensland delivering nationally recognised training throughout Australia. Our team comprises professional operators, administrators and trainers with extensive experience and skill. We design and deliver our courses based on industry best practice and continually improve our resources through regular research and industry consultation. We have formed relationships with hundreds of employers, employment service providers and other organisations to ensure that our students not only receive the most relevant and up-todate information available they also have the greatest opportunity for employment after completing the course.
History Asset Training Australia was formed in January 2006 in partnership with another Registered Training Organisation (Corporate Security Training) to deliver security, first aid, traffic control and firearms training. Our office was established on the Gold Coast with training being delivered locally as well as servicing regional areas such as the Sunshine Coast, Fraser Coast and Toowoomba. In 2008, Asset Training Australia parted amicably with its partner organisation with a vision of broadening the range of courses and expanding into new territories. In September 2008, Asset Training Australia completed the initial registration process and became an RTO in its own right. In that same year, we established a new head office on Brisbane’s northside (North Lakes) which became the company’s head office. Since 2009, the company has continued to expand rapidly both geographically through our network of franchises / training partners and through an increase in our scope of registration. During this time, Asset Training Australia was also awarded Pre-Qualified Supplier status for the Queensland Government and secured funding contracts including the Productivity Places Program, Certificate 3 Guarantee, User Choice and the Higher Level Skills program. - Page 5 -
Market Asset Training Australia’s scope of registration has been developed to ensure that our services will not only meet the needs of a broad market but also meet the diverse needs of most organisations. We have developed a wide range of courses to address core business skills such as Leadership and Management, Human Resources, Project Management, Marketing, Work Health and Safety, Business Administration and Customer Engagement. Each of these core business functions also has a variety of courses to suit different levels or roles within an organisation from new workers to team leaders, mid-high level managers and executives ensuring a complete business training solution. In addition to this, Asset Training Australia has courses which focus on technical skills for specific industries or target markets such as Security and Investigations, Traffic Management, Outdoor Recreation, Firearms Safety and Small Business Management. As leaders in the field of education and training, we also have a variety of Education and Training courses available to promote innovation and excellence within our own industry. Having such a diverse scope of services at our disposal provides endless opportunities for recurring services to our existing markets and expanding into new markets. This includes opportunities for individuals, organisations and Government.
Why Asset? Since our business began trading, one of the most common questions has been around our name – Why Asset? What does “Asset” Training Australia mean? Our philosophy which any successful business owner or leader would agree with, is that the greatest asset of any business is its people. Similarly, an individual’s greatest asset is their knowledge and skills. The fundamental purpose of business is to grow its assets in order to make a profit yet many businesses fail because the people that work in the business lack the necessary knowledge and skills to keep the business ahead in such a competitive market. By investing in its people, those people will provide better productivity, sustainability and growth for the business. To the individual, this investment reinforces their loyalty to the business and creates opportunities for their personal development and career progression. Asset Training Australia can offer strategies for both organisations and individuals across multiple sectors to enhance their capabilities, reduce inefficiencies and promote an innovative culture that will result in a successful outcome for all parties.
- Page 6 -
Strategy Mission Statement Our mission is to deliver quality training services to our customers with a focus on providing for the needs of individuals, organisations and industry. Our company’s success is measured through the development of knowledge and skills of individuals, increased productivity of organisations and standards of excellence within industry. We will achieve this success through meticulous planning, delivery and evaluation of our training programs.
Vision Statement Our vision is to become Australia’s leading provider of quality vocational education, enhancing our customers’ knowledge and skills, enabling and empowering them to advance their career through formal training… Knowledge is your greatest asset!
Core Values Asset Training Australia recognises the relationship between core values and quality of training outcomes. Our core values, intended to deliver consistently high standards for our staff, customers, industry and community are: • • • •
Honesty and integrity Accountability Fairness and Respect Social Responsibility
Business Goals and Objectives As a family owned and operated business, Asset Training Australia’s objectives are focussed on providing quality services to the community. A significant portion of the company’s profits are reinvested into the business each year to promote growth and increase the availability of resources that ensure quality outcomes for our clients. Some of the current business goals include: • • • • •
Geographic expansion across Australia via our Franchise and Training Partner network Broadening our scope of qualifications to support wider market sectors Development of new accredited courses to meet community needs not currently covered by existing qualifications Securing public and other funding to support the accessibility of our services Influencing industry, other training organisations and individuals to adopt industry best practice approaches in regards to training and the industry sectors that we service
- Page 7 -
Management Structure Director and Shareholders
Company Director(s)
Mark Costello
Company Secretary
Mark Costello
Shareholders
Mark Costello Asset Group Holdings Pty Ltd
Franchises
Brisbane City
The Brisbane City franchise is located in Spring Hill, QLD. This franchise is owned and operated by Asset Training Australia Pty Ltd.
Gold Coast
The Gold Coast franchise is located in Burleigh Heads, QLD. This franchise is owned and operated by Lee and Katrina Haslett of Katlee Investments Pty Ltd.
Sunshine Coast
The Sunshine Coast Franchise is located in Maroochydore, QLD. This franchise is owned by Paul and Kim Baruzza; it is currently voluntarily suspended from trading pending transfer to new owners.
Townsville
The Townsville Franchise is located in Hermit Park, QLD. This franchise is owned and operated by David and Renee Powell of Asset Training Australia (Townsville) Pty Ltd.
Professional Advisors
Solicitor
Gavin McInnes Rostron Carlyle Solicitors
Accountant
Jeremy Trost GT Corporate Accountants
Insurance Advisor
Andrew Johnson Amicus Insurance Brokers
- Page 8 -
Our Team
Mark Costello JP (Qual) Managing Director
Steve Murphy
Philippa Austin
Kevin McAney JP (Qual)
Brooke Shellback
Training Partner and Franchise Manager
Office Manager
Business Development Manager
Marketing and Communications Officer
Detailed profiles for our management team and other staff are available on our website www.asset.edu.au/our-team
- Page 9 -
Our Network Franchises Asset Training Australia has developed a franchising system in order to extend the accessibility of our services to a broader market. Our current Franchises include Brisbane City, Gold Coast, Sunshine Coast and Townsville. Discussions are currently underway for new Franchises to be established in South Brisbane, Toowoomba and Rockhampton during the first half of 2016. Further expansion of our Franchise network is expected to continue. These Franchises replicate the quality of service offered through our North Lakes head office and offer the additional benefits of local knowledge. Our National Franchise and Training Partner Manager ensures that quality and consistency of services and resources are maintained throughout the entire network. The working relationship that we have established with our franchisees has been one of the key factors in ensuring that this strategy is successful. Our franchisees work closely with head office and each other to meet our clients’ needs and contribute towards our innovation and continuous improvement goals. This has been particularly beneficial in delivering training to large corporations with diverse requirements and staff in multiple locations.
More information relating to our Franchises can be found on our website http://www.asset.edu.au/franchises/ - Page 10 -
Training Partners Similar to our franchise network, Asset Training Australia has established a network of Training Partners. Our Training Partners operate in a very similar fashion to a franchise however they operate under their own business name and only deliver a selection of our courses in their field of expertise. Most Training Partners are wellestablished businesses with exceptional reputations for providing services in the industries where Asset Training Australia delivers training. These industry experts are the ideal partners to deliver our courses throughout their own independent networks. As with our Franchises, our Training Partners form an integral part of our organisation. Not only do they extend our reach by delivering our courses but they also contribute to our ongoing development by providing a broad range of industry expertise that is used to design and continually improve our courses. They also contribute to our significant pool of shared resources available to our clients. Some of our training partners include:
More information relating to our Training Partners can be found on our website: http://www.asset.edu.au/training-partners/
- Page 11 -
Associations Asset Training Australia and its key personnel are actively involved in numerous industry associations. These associations provide us with many benefits including access to a significant network of industry professionals, information relating to industry trends, strategies and best-practice approaches, as well as networking and professional development opportunities for our staff. It also provides us with an opportunity to extend our support in order to improve industry standards. Some of the associations that we belong to include:
More information relating to our associations can be found on our website: http://www.asset.edu.au/association-membership/
- Page 12 -
Clients Asset Training Australia has had the privilege of working with clients from many different industries, different enterprises and from all over Australia. To date, we have issued over 30,000 qualifications. Some of our clients include: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Able Traffic Services Acquired Awareness Traffic Control Air Services Australia ANZ Banking Group AON Risk Solutions Australia Post Australia Zoo Australian Army Cadets Australian Crime Commission Australian Fibreoptic Solutions BHP Billiton Blackall Tambo Regional Council Blue Care Border Security Services Boys Town Break Thru People Solutions Brisbane City Council Bunnings Campbell Page Canon Australia Carbone Developments Centacare Employment Cloncurry Regional Council Cockatoo Coal Limited College of Natural Beauty Commonwealth Bank CRS Australia CSO Australia Department of Defence Department of Education and Training (QLD) Department of Education, Employment and Workplace Relations Department of Environment and Primary Industries (VIC) Department of Foreign Affairs and Trade Department of Housing and Public Works Department of Justice and Attorney General Department of Transport and Main Roads Department of Veterans Affairs DGW Group Diversified Communications Australia Employers Mutual Limited Employment Services Queensland Epic Employment Gold Coast City Council HELP Enterprises
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
- Page 13 -
Hutchinson Builders IGA Supermarkets Intervention Projects Ipswich City Council ISS Security Lackgroup LEGEAR Australia Linfox Armaguard Max Employment Micah Projects Moreton Bay Regional Council MSS Security NORTEC Staffing Solutions NSR Security Onboard Recruitment Open Minds Pickwick Group Primal Security Group Public Safety Business Agency, State Government Security (QLD) Q-COMP Queensland Ambulance Service Queensland Fire and Rescue Service Queensland Health Queensland Motorways Salvation Army Employment Plus Sarina Russo Job Access Sci-Fleet Motors Securecorp SEQ Water Service Skills Australia SNP Security Stockland Structerre Consulting Engineers Telstra Corporation The Coffee Club The Redcliffe Arts Society Toll Remote Logistics Transfield Services Transurban Tropicool Homes QLD Tursa Employment Westfield Shopping Centre Wide Bay Contractors Wilson Security WorkCover Queensland
Our Courses Accredited BUSINESS • • • • •
•
Certificate I in Business Certificate II in Business Certificate III in Business Certificate IV in Business Diploma of Business Advanced Diploma of Business
BUSINESS ADMINISTRATION • • •
• • • • •
• • •
• • • •
Justice of the Peace (Qualified) Commissioner for Declarations
Certificate II in Customer Engagement Certificate III in Customer Engagement Certificate IV in Customer Engagement Diploma of Customer Engagement
EDUCATION AND TRAINING • • • • • •
Certificate IV in Training and Assessment Diploma of Vocational Education and Training Diploma of Training Design and Development Graduate Diploma of Management (Learning) Graduate Diploma of Adult LLN Practice Graduate Diploma of Adult LLN Leadership
Course in Firearms Safety (approved for firearms licensing in Queensland)
FIRST AID • •
•
•
Certificate II in Skills for Work and Vocational Pathways
HOSPITALITY •
Provide Responsible Service of Alcohol
• • •
Certificate IV in Security and Risk Management Diploma of Security and Risk Management Advanced Diploma of Integrated Risk Management
SECURITY AND INVESTIGATIONS • • • • •
Certificate I in Security Operations Certificate II in Security Operations Certificate III in Investigative Services Certificate III in Security Operations Firearms and Defensive Tactics
SMALL BUSINESS AND FRANCHISING • • • •
Certificate III in Micro Business Operations Certificate IV in Small Business Management Certificate IV in Franchising Diploma of Franchising
TRAFFIC MANAGEMENT • •
Control Traffic with a Stop-Slow Bat Implement Traffic Management Plans
WORK HEALTH AND SAFETY • • • • • • •
HUMAN RESOURCES • • •
Diploma of Quality Auditing
RISK MANAGEMENT
Provide CPR Provide First Aid
FOUNDATION SKILLS
Certificate IV in Project Management Practice Diploma of Project Management Advanced Diploma of Program Management Graduate Diploma of Portfolio Management
QUALITY AUDITING
FIREARMS SAFETY •
Certificate IV in Marketing Diploma of Marketing Advanced Diploma of Marketing
PROJECT MANAGEMENT
CUSTOMER ENGAGEMENT • • • •
Certificate IV in Leadership and Management Diploma of Leadership and Management Advanced Diploma of Leadership and Management Graduate Certificate in Leadership Diversity Graduate Diploma of Strategic Leadership
MARKETING
Certificate III in Business Administration Certificate IV in Business Administration Diploma of Business Administration
COMMUNITY JUSTICE SERVICES • •
LEADERSHIP AND MANAGEMENT
Certificate IV in Human Resources Diploma of Human Resources Management Advanced Diploma of Management (Human Resources)
- Page 14 -
Certificate III in Work Health and Safety Certificate IV in Work Health and Safety Diploma of Work Health and Safety Advanced Diploma of Work Health and Safety OHS White Card Follow Safe Manual Handling Practices Work Safely at Heights
Non-Accredited / Professional Development In addition to our range of nationally recognised qualifications, Asset Training Australia has the ability to deliver customised professional development workshops where the clients requirements do not include assessment and accreditation in accordance with the Australian Qualifications Framework. Some examples of our professional development workshops: • • • • • • • • • • • • • • • • •
Leadership Skills Teamwork Communication Conflict Management Time Management Customer Service Performance Management Strategic Planning Project Management Continuous Improvement Change Management Risk Management Security Awareness Armed Hold Up Awareness Active Shooter Awareness Critical Incident Response Incident Reporting
Each of these programs is customised to meet your organisations individual requirements. Contact us to discuss the full range of options that we can provide.
Delivery Options
Public Workshops
We regularly schedule face-to-face courses at all of our training facilities. These courses are attended by members of the general public as well as personnel from various organisations.
In-House Workshops
For larger group bookings, or where the client requires private training we offer in-house face-to-face training at our premises, on-site or at another suitable location.
Online
Many of our clients prefer online training. The major advantages with our online training is 24/7 access to the course materials so that clients can study when and where it suits them.
Recognition of Prior Learning (RPL)
Clients with sufficient relevant work experience may be eligible to undertake an assessment-only pathway and have evidence of their experience assessed against the qualification standards rather than undertaking training in subject matter that they are already familiar with.
- Page 15 -
Our Services
Work Preparation Approx. 1/3 of Asset Training Australia’s clients are job seekers, many of whom are new entrants to the workforce. In addition to providing accredited training that leads to employment, we can provide support services such as licence application preparation and submission, guidance on searching for suitable jobs, resume writing, interview preparation skills and career planning.
Career Planning Having a career progression plan is one of the most beneficial ways for individuals to secure their career goals. It allows the individual to budget for and schedule their future training requirements at times that coincide with phases of their employment that will gain the best outcome while reducing burden on the work/study/life balance. In the case of organisations, effective career planning and succession planning for staff means better quality staff and less downtime due to staff attrition.
Training Needs Analysis Our team can conduct a training needs analysis and provide professional advice regarding the training needs for an individual, a role, a team or an organisation. The training needs analysis is the most effective method for identifying existing skills, required skills, skill gaps and formulating an effective training plan to address the skills gaps.
Training Design and Development Asset Training Australia has designed and developed over 50 nationally recognised qualifications and dozens of non-accredited courses. Our team can design and/or develop training and assessment resources for courses to be delivered face-to-face, online, through recognition of prior learning or a combination of these. Our courses are designed to meet the requirements of the learners, the organisation and industry.
- Page 16 -
Accredited Training and Assessment As a Registered Training Organisation, Asset Training Australia can deliver over 50 different qualifications accredited under the VET Quality Framework and in line with the Australian Qualifications Framework. Our scope of qualifications is regularly expanding and is maintained to ensure that clients receive the most up-to-date version of the qualification available.
Non-Accredited Training In addition to our accredited training, Asset Training Australia can deliver customised training outside the scope of the Australian Qualifications Framework albeit delivered to the same standard. Our customised non-accredited training is suitable for professional development, personal interest or in cases where no accredited training currently exists.
Course Accreditation Where there is a need for accredited training and no suitable qualification exists in the National VET Register, Asset Training Australia can facilitate the development and submission of a new course for accreditation. This is a long and complex process however our team have sufficient experience in this field to make it seem simple.
Consulting Services Asset Training Australia has numerous people in our team who are professionals in their field. While our core business is the design, development, delivery and assessment of training we also provide consulting services to other businesses. This includes such areas as Management, Human Resources, Work Health and Safety, Security, Quality Assurance and RTO Compliance.
- Page 17 -
Testimonials “Mark and the team at Asset are extremely experienced in the RPL process and provide a quality and efficient service for post-graduate qualifications. They are first point of contact when I require Recognition of my prior learning and life skills.” Graeme Jeffers Public Accountant
"I have had the pleasure of working with Asset on two qualifications now and I could not recommend them more highly. Having run my own RTO previously, I can tell you that they are incredibly professional, timely, and make everything as seamless as possible. Mark Costello has been a genuine pleasure to deal with and is a compliment to our industry." Jina Allen Coach & Gratitude Practitioner
“Asset Training Australia demonstrated a high degree of professionalism and total commitment in assisting me achieve my Graduate Diploma of Management and Graduate Diploma of Strategic Leadership. Committing to learning while operating a business can be daunting, but the trainers’ positivity and faith in me has made it so that I never feel unsure about anything and I can’t thank them enough for that. They are always contactable and willing to explain anything and everything to you. I have also recommended this organisation to my colleagues who have come back full of glowing comments. Highly recommended and I will definitely contact them first for my training needs. Ricky Naicker Australian Institute of Learning
"Asset Training Australia has assisted me in achieving my Graduate Diploma of Strategic Leadership through their efficient RPL process. My assessment was done professionally, promptly and an assessment outcome achieved in a prompt space of time. I recommend Asset Training for professionals seeking to have their current and past experience as well as learning recognised and awarded accordingly.” Shaun Smit Intervention Projects
“I approached Asset Training Australia to assist me to evaluate through the Recognition of Prior Learning (RPL) process, my formal qualifications and years of experience as a Trainer, Developer and Manager in Government and Defence for two Graduate Diploma’s, one Diploma and one Advanced Diploma. Asset Training Australia helped me by thoroughly explaining the process through e-mails and via telephone conversations. The process was a simplified step by step process of me submitting claims against the various competencies and through a thorough interview process. After a lot of research on my part and by following guidelines set by Asset Training Australia I found the experience not to be as daunting as I first envisaged. As a person who has conducted many RPL’s I would recommend Asset Training Australia to any person who wishes to go through the RPL process. Once again thanks for Asset Training Australia’s guidance and professionalism throughout the who RPL process.” Tom Devine Overseas Training Officer
- Page 18 -
References
Richard Turner
TBS Consulting 0434 553 171
[email protected]
Michelle Bowker
Loish Consulting 0401 787 414
[email protected]
Graham Park
Shooters Union QLD 0418 700 320
[email protected]
- Page 19 -
