North America Contact Country
Canada
Language
English
Agency Name
Canadian Anti-Fraud Centre
Phone (toll-free, if available)
Email
1-888-495-8501
Physical Address
n/a
[email protected]
United States of America
English
Federal Trade Commission
1-877-ID-THEFT (4384338); TTY: 1-866-6534261
unavailable
Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580
Website
www.antifraudcentrecentreantifraude.ca
https://www.ftccom plaintassistant.gov/
APAC Contact Country
Australia
Language
English
Agency Name
Australia Federal Police
Phone (toll-free, if available)
Request Police assistance Police assistance call 131 444 (not in Victoria) For police assistance where there is no immediate danger or to report non-urgent crime call 131 444. In Victoria please contact your local police station.
Email
Physical Address
unavailable
Varies from state to state. See website
Website
http://www.afp.gov. au/policing/cybercri me.aspx http://www.afp.gov. au/contact/report-acrime.aspx
India
English
Central Burea Investigation - Cyber Crime Cells
Indonesia
English
NCB-Interpol Indonesia
Malaysia
English
Cyber Security Malaysia
New Zealand
English
NetSafe - The Internet Safety Group
Philippines
English
Philippine National Police - Criminal Investigation & Detection Group For Cyber Crime / Computer Related Crimes
-
Varies from state to state. Varies from state to state. See http://infosecawaren ess.in/cyber-crimeSee website website cells-in-india
Sekretariat NCB-Interpol Indonesia Jl. Trunojoyo No. 3 Kebayoran Baru 021-7393650, 7218467 Jakarta Selatan, DKI-Jaya http://www.interpol. 12110 go.id/id/hubungiIndonesia kami/
[email protected] masyarakat CyberSecurity Malaysia, Level 8, Block A, Mines Waterfront Business Park, No 3 Jalan Tasik, The Mines +603 - 8946 0999 Resort City, 43300 Seri Kembangan, Selangor Darul Ehsan, cyber999@cybersecurity. Malaysia. my http://www.cybersec urity.my NetSafe - The Internet Safety Group PO Box 9386 0508 638 723 Newmarket http://www.theorb.o Auckland 1149
[email protected] rg.nz/ New Zealand
+63 2 726-1575
unavailable
PNP National Headquarters Camp General Crame, Quezon City, Metro Manila. Philippines http://pnp.gov.ph/po 1100 rtal/contactus/essentialtelephone-numbers
Singapore
English
Singalore Police Force Criminal Investigation Department
1800 - 255 0000
China
Simplified Chinese / Mandarin
Ministry of Public Security of the People's Republic of China, MPS
110
Hong Kong Police Force
2860 5012 or 999
National Police Agency, MOI
165
National Police Agency, NETAN
112
Hong Kong
Taiwan
South Korea
Traditional Chinese / Cantonese Traditional Chinese / Mandarin Korean
[email protected] ov.sg unavailable
391 New Bridge Road Police Cantonment Complex http://www.spf.gov.s Singapore 088762 g/ No. 14 E. CHANG'AN Ave, Eastern District , Beijing 100741
http://www.mps.gov. cn/n16/index.html
crimeinformation@police Police Headquarters, 1 Arsenal http://www.police.go .gov.hk Street, Wanchai, Hong Kong v.hk unavailable
unavailable
No.7, Section 1, Chung Hsiao East Road, Taipei Metropolis of Seoul, Seodaemun-gu, Tongillo 97
http://165.gov.tw/ http://cyber112.polic e.go.kr
EMEA Contact Phone (toll-free, if available)
Country
Language
Agency Name
Austria
German
Österreichische Tel. +43 1 531 15 25 25; Datenschutzkommission Fax +43 1 531 15 26 90
De Federal Computer Crime Unit van de Belgium (Dutch) Dutch Federale Gerechtelijke Politie Ministerstvo průmyslu a obchodu, Ochrana Czech Republic/Ceska spotřebitelů Cestina/Czech Republika Úřad pro ochranu osobních údajů Denmark
Danish
Datatilsynet
02 743 74 19
+420 224 851 111 +420 234 665 555 0045 33 1932 00
Email
[email protected]
unavailable
[email protected] [email protected] [email protected]
Physical Address
Website
Hohenstaufengasse 3, 1010 Wien
http://www.dsk.gv.at /
Notelaarstraat 211 1000 Brussel
Na Františku 32 110 15 Praha 1 Pplk. Sochora 27 170 00 Praha 7 Borgergade 28, 5 1300 Copenhagen K
http://www.polfedfedpol.be/ http://www.mpo.cz/ cz/ochranaspotrebitele/ http://www.uoou.cz/ uoou.aspx http://www.datatilsy net.dk/
Finland/Suomi
Office of the Data Suomi/Finnish Protection
P.O. Box 315 FIN-00181 Helsinki
00358 10 3666 700
http://www.tietosuoj a.fi/
[email protected] France
French
Commission Nationale de l'Informatique et des Libertés
Der Bundesbeauftragte für den Datenschutz German/Deuts Germany/Deutschland und die ch Informationsfreiheit
Tel. +33 1 53 73 22 22; Fax +33 1 53 73 22 00
-
8 rue Vivienne, CS 30223 F-75002 Paris, Cedex 02 http://www.cnil.fr/
Tel. +49 228 997799 0 or +49 228 81995 0, Fax +49 228 997799 550 or +49 228 81995 550
http://www.bfdi.bun Husarenstraße 30, 53117 Bonn d.de/Vorschaltseite_ DE_node.html
[email protected]
Ireland/Eire
Italy
English
Italian
The Information Commissioner’s Office Tel: 0303 123 1114
[email protected] Autorità Garante per la +39-06-6967 71 /
[email protected] Protezione dei dati 6967 72917
[email protected] personali
[email protected] Autorita' per le garanzie 081/7507111
[email protected] nelle comunicazioni 06/69644111
[email protected] Associazione Difesa Consumatori e ambiente promossa dalla CISL
Luxembourg (FR)
Netherlands
French
Dutch
Commission nationale pour la protection des données Autoriteit Financiële Markten
http://www.ico.gov.u 3rd Floor, 12 Cromac Place,Gasworks,Ormeau Road k/about_us/our_orga nisation/northern_ire Belfast BT7 2JB land.aspx Piazza di Monte Citorio, 121 – www.garanteprivacy. 00186 Roma it Centro Direzionale, Isola B5 80143 Napoli
Viale degli Ammiragli n. 91 00136 Roma
895.500.0041
[email protected] ert.it
Tel. +352 2610 60 1; Fax +352 2610 60 29 0900-5400 540 (€ 0,05 per minuut).
www.agcom.it
http://www.adiconsu m.it/ 1, avenue du Rock’n’Roll L-4361 Esch-sur-Alzette
[email protected] unavailable
Postbus 11723 1001 GS Amsterdam
http://www.cnpd.pu blic.lu/fr/index.html http://www.afm.nl/nl /consumenten/afm/ meldpunt.aspx
Netherlands
Dutch
Netherlands
Dutch
Netherlands
Dutch
Norway/Norge
Norsk
Poland/Polska
Portugal
Polish
Portuguese
Spain/Espana
Sweden / Sverige
Switzerland (DE)
Turkey
Spanish
Svenska/Swedi sh
German
Turkish
Meldpunt Internetoplichting (part of Police) Meldpunt Cybercrime (part of Police) CMI (Centraal Meld- en Informatiepunt Identiteitsfraude en fouten ) Datatilsynet
GIODO-Generalny Inspektorat Ochrony Danych Osobowych
112
unavailable
unavailable
0800 - 7000
unavailable
unavailable
1400
unavailable
Postbus 20011 2500 EA Den Haag
0047 22 39 69 00
[email protected] o
Tollbugata 3, 0152 Oslo
ul. Stawki 2 00-193 Warszawa
+48(22) 860 70 86
[email protected]
R. de São. Bento, 148-3° 1200-821 Lisboa Comissão Nacional de Protecção de Dados
Agencia de Protección de Datos Datainspektionen
+351 21 392 84 00
https://www.mijnpoli tie.nl/if.shtml
https://www.meldpu ntcybercrime.nl/
http://www.overheid .nl/identiteitsfraude http://www.datatilsy net.no/
http://www.giodo.go v.pl/ http://www.cnpd.pt/
[email protected] C/Jorge Juan, 6 28001 Madrid
+34 91399 6200
[email protected]
0046 8 657 6100
datainspektionen@datain spektionen.se
Drottninggatan 29 5th Floor Box 8114 104 20 Stockholm
Eidgenössischer Telefon: +41 (0)31 322 43 Datenschutz- und 95 (Mo. bis Fr., 10.00 bis Feldeggweg 1], CH - 3003 Bern Öffentlichkeitsbeauftrag 12.00 Uhr), Telefax: +41
[email protected] ter (0)31 325 99 96 n.ch Adnan Menderes Bulvarı İstanbul Emniyet (Vatan Cad.) Hırka-i Şerif +90 212 635 00 00 Müdürlüğü Mahallesi No:58
[email protected] Fatih / İSTANBUL
https://www.agpd.es /portalwebAGPD/ind ex-ides-idphp.php
http://www.datainsp ektionen.se/ http://www.edoeb.a dmin.ch/org/00454/i ndex.html?lang=de
http://www.iem.gov. tr
United Kingdom
English - PPM
Action Fraud
0300 123 2040 / from abroad +44 161 234 9230
[email protected]. uk
-
http://www.actionfra ud.police.uk/fraud_pr otection/identity_fra ud
Physical Address
Website
LTAM CHAT Country
Phone (toll-free, if available)
Language
Brazil
BR-Portuguese
Instituto Brasileiro de Defesa do Consumidor
Mexico
Spanish
Procuraderia Federal Del Consumidor
Colombia
Spanish
Confederacion Colombiana
Argentina
Spanish
Defensa del consumidor
Spanish
Instituto para la Defensa de las Personas en el acceso a Bienes y Servicios
Venezuela
Peru
Spanish
Indecopi
55 (11) 3874-2150
Tel. 5625 6700, 01800 468 8722
Email
Rua Desembargador Guimarães, 21 - Água Branca http://www.idec.org. 05002-050 - São Paulo - SP br/ Av. José Vasconcelos 208, Col. Condesa CP 06140, Del. denunciasprofeco@profe http://www.profeco. Cuauhtémoc co.gob.mx gob.mx/ Distrito Federal Transversal 6 No. 27-10 Piso 5; Bogotá D.C., Colombia
2840391 / 2811117
0800-666-1518
[email protected] ov.ar
21 2705 3000 atencionalciudadano@ind epabis.gob.ve
511 224-7777
[email protected] b.pe
Chile
Spanish
Servicio Nacional al Consumir
600 594 6000
http://www.ccconsu midores.org.co/
Av. Julio A. Roca 651 (1322) Ciudad Autónoma de Buenos http://www.consumi dor.gov.ar/ Aires Av. Libertador, Centro Comercial Los Cedros, PB., Apartado Postal 1050. Caracas - Venezuela.
http://www.indepabi s.gob.ve
SEDE CENTRAL LIMA SUR: Calle de la Prosa 104, San Borja. SEDE LIMA NORTE: Av. Carlos Izaguirre 988, Urb. Las http://www.indecopi. Palmeras, Los Olivos. gob.pe/ http://www.sernac.cl Teatinos 50 - Santiago - Chile /proteccion-alconsumidor/
Spanish
Departamento de Tel.:2361-0772-74-76-78 Asuntos de Consumidor
Ecuador
Spanish
Direccion de Atencion Al Teléfono: 593-2 254-6690 Consumidor
Bolivia
Spanish
Viceministerio de Defensa de los derechos del Consumidor
800 10 02 02
Dominican Republic
Spanish
Departamento de Asuntos de Consumidor
809-567-8555
Guatemala
Honduras
Paraguay
El Salvador
Spanish
Spanish
Spanish
Departamento de Asuntos de Consumidor
Tel. 237 3716, Fax: 238 0548
Departamento de Asuntos de Consumidor
021- 661 662 R.A.
Departamento de Asuntos de Consumidor
7ma. Avenida 7-61, Zona 4 Tercer nivel Edificio del Registro Mercantil
http://www.industria Eloy Alfaro y Amazonas; Quito - s.gob.ec/subsecretari a-de-competencia-yEcuador defensa-delconsumidor/ Resp. Fredy Bracamonte Ministerio De Justicia. Av. 16 http://www.consumi de Julio (El Prado) # 1769. dor.gob.bo
[email protected] .do
[email protected]
consumidorinforma@mic. gov.py
Teléfono: (503) 22221122; Fax: (503) 22222852
[email protected]
Nicaragua
Spanish
Departamento de Asuntos de Consumidor
Costa Rica
Spanish
Departamento de Asuntos de Consumidor
http://www.diaco.go b.gt/
Ave. Charles Summer, No. 33 www.proconsumidor. Los Prados, Distrito Nacional gob.do República Dominicana
Bo. La Moncada, Calle Morelos, casa siguiente a la casa #1013, Tegucigalpa, M.D.C
Avda. Mariscal López 3333 c/ Dr. Weiss – 1er. Piso
[email protected]
www.mic.gov.py
11 Avenida Norte BIS # 525, Centro de Gobierno; Código postal 1767, San Salvador, El http://www.cdc.org.s Salvador, Centroamérica v/ Ministerio de Fomento, Industria y Comercio Km 6 Carretera a Masaya, Frente a camino de oriente.
(505) 2267 0161 / (505) 2267 4551
http://www.coneanf o.org/?art=1379&titl e=Comit%E9%20Para %20la%20Defensa%2 0del%20Consumidor %20Hondure%F1o
http://www.mific.go b.ni/PROTECCIONALC ONSUMIDOR/tabid/2 10/language/esNI/Default.aspx http://www.consumi doresdecostarica.org /
Puerto Rico (US)
Spanish
Departamento de Asuntos de Consumidor
Panama
Spanish
Autoridad del Consumidor
Uruguay
Spanish
Delitos Complejos
1-866-520-3226
507 510 1300
Ave. José De Diego, Pda. 22, Centro Gubernamental Minillas, Edificio Norte, Piso 4, http://www.daco.go San Juan, 00940 bierno.pr/ http://www.autorida ddelconsumidor.gob.
[email protected] pa/ Uruguay 948 esq. Río Branco http://www.consumi Montevideo Uruguay dor.gub.uy/
0800 7005
Japan CHAT Language
Agency Name
Phone (toll-free, if available)
Japan
Japanese
Metropolitan Police Department
81-3-3581-4321
unavailable
http://www.keishich 2-1-1, Kasumigaseki, Chiyodao.metro.tokyo.jp/ind ku, Tokyo, 100-8929 ex.htm
Japan
Japanese
National Information Security Center
81-3-3581-3768
unavailable
1-6-1, Nagata-cho, Chiyodahttp://www.nisc.go.j ku, Tokyo, 100-8914 p/index.html
Country
Email
Physical Address
Website
