Complete Tender Management System Supplier Quick Guide

CTM Supplier Quick Guide 07/08/2014

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Contents 1. Registration 2. Viewing and Responding to a tender opportunity 2.1

Viewing and Accessing a tender opportunity

2.2

Completing your answers and submitting a response

3. Messaging 4. Other Information

CTM Supplier Quick Guide 07/08/2014

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1.

Registration

The Complete Tender Management (CTM) system can be accessed if your company has registered in the system. It is free of charge to register as a supplier. If your company has not already registered, you can do this via the following link: https://sharedsystems.eu-supply.com/login.asp?B=RSRL This will take you to the log-in screen: -

When you have registered you will receive an email from EU-Supply confirming your registration in the CTM System, which will provide you with a user name and password.

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Please be aware that if more than one person from your organisation is responsible for viewing and submitting responses, you will need to set them up as additional users, as detailed below: -

This will take you to the following page: -

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2.1

Viewing and Accessing a tender opportunity

You can view current tender opportunities from the CTM log-on screen: -

This will take you to a list of the current tender opportunities: -

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Click on ‘Accept’ to get access to the tender documentation; -

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This will take you to the following page: -

Please read the displayed tender conditions, and answer any questions if included. When you have clicked on ‘Accept’, you can start completing your answers.

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2.2

Completing your answers and submitting a response

Expressions of Interest (EOIs) and/or Invitation to Tenders (ITTs) must be submitted before the deadline, otherwise your EOI/ITT cannot be accepted by RSRL.

It is important that you read all documents carefully, and fully complete all of the questions.

1. My Response - Provides a general overview of the tender you are responding to - You can view all documents related to the tender 2. Contracts - Provides a general overview of the contracts that have been awarded to you via the CTM system 3. Messaging - Any questions you wish to ask RSRL during the EOI/ITT period should be sent via the CTM system from this tab - All messages sent to you will be stored within the CTM system, and can be accessed here CTM Supplier Quick Guide 07/08/2014

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4. Audit Trail - This tab details all activities carried out by your company and RSRL 5. Response Not Submitted - A response not submitted is marked in red - Once you have submitted a response it will become green 6. Time Left - Counts down the time left until the system will not accept further submissions of EOI/ITT information 7. Deadline - After this deadline no further responses can be submitted 8. Assign Sections/Answer Questions - If required, you can assign individual sections to specified persons within your organisation. To be able to do this, you must ensure that the persons are set up as additional Users on your Company Profile - This is where you answer the questions that form part of the EOI/ITT process. Please be aware of the different types of questions that may have been set, for example: - questions where you must attach a document when providing your answer - questions where documents may be attached when providing your answer 1. gateway/mandatory questions 9. Enter Response Sum - This is where you enter your quote 10. Attach Documents - This is where you can attach documents to your submission, which will be available to RSRL for EOI/ITT evaluation 11. View/Print Response Form Cancel Expression of Interest Submit Response - Your EOI/ITT is not submitted to RSRL until you have clicked ‘Submit Response’ - RSRL will not be able to access your response until the deadline has passed, therefore, you can make changes to your response, and resubmit as many times as necessary until the deadline 12. Progress Bar - When you start completing your response, progress is shown on this bar

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3.

Messaging

You can view all your unread messages on your home page: -

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4.

Other Information

 In case of forgotten passwords, you can receive another one electronically via the CTM log-in page.  System support is provided by EU-Supply. Please send an e-mail explaining the problem, quoting the tender number and description and your company details to: [email protected].  Please ensure that you allow sufficient time for downloading information, compiling and submitting your response to an EOI/ITT. This is especially important if you have assigned questions to other users within your company.

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