Comcast VIP Gateway: Vendor Self Service for Comcast Suppliers

Learning Objectives To understand how Suppliers are involved with the Vendor Self Service portal, and to also learn the Comcast Business Relationship Owner’s (BRO) role in the process This training will review three areas: 1. Vendor Self Service Overview- gain an understanding of the basic Comcast/Vendor Process Flow

2. Comcast BRO’s Roles - gain an understanding of the Comcast employees (BRO) role and responsibilities within the Vendor Process Flow

3. Vendor Registration - gain an understanding of the Suppliers actions/requirements • Both New/Existing Vendors

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Vendor Self Service Overview **

Engage HQ Procurement and local buyer groups

Identify and prioritize suppliers

Activate ** supplier in Oracle for EDI Integration

Establish EDI integration or portal usage

Test and certify supplier integration

suppliers ** Train in GXS SelfService Portal

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Prepare onboarding materials

Approve catalog and contracted pricing

** Transact with suppliers

Enroll ** suppliers into Adoption program

Receive electronic catalogs

Process electronic catalogs

Provide ongoing supplier support services

** Suppliers effectiveness 3

Business Relationship Owner (Comcast contact) Roles The four main roles for the BRO are: 1) The BRO is the main business contact for the Supplier 2) The BRO provides acknowledgement of Comcast’s interest in establishing a business relationship with the vendor 3) The BRO will also assist with the initial updates for all current vendors 4) All new vendors will be invited by the BRO through email to join the Self Service portal *This invitation will include a link to access the system and establish your password. Once you receive this notification you can begin your registration.

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The Comcast VIP Gateway URL: http://www.comcast.com/vipgateway/ To access your account within the Comcast VIP Gateway please go to the above link

The three main functions of the Gateway are just a click away

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Existing Vendors Registration

Existing vendors, all suppliers that currently do business with Comcast Cable Communications, LLC will need to follow the basic registration process to become active within the VIP Gateway.

Please refer to the following Registration Process for more details.

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NEW VENDOR REGISTRATION

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Overview of New Vendor Registration Receive invitation from BRO

Edit Company’s Information if necessary

Add Contacts for all existing Roles

Login to the VIP Gateway

View your Company’s Information

View Contact Details

View your Profile

Edit Profile if Necessary

Complete Registration

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Login to VIP Gateway Please note: When you receive the initial invitation from your BRO you will bypass Steps 1 & 2.

[email protected] password

1) 2) 3) 4)

Go to www.comcast.com/vipgateway Click on Update Your Vendor Profile Enter your email address and password Click “GO” to Login

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Accept Terms and Conditions

1.

continues…..

1. The initial Login will require the vendor to Accept the Terms and Conditions for use of the portal

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VIP Gateway Functionalities 1.

1.

2.

3.

2.

Home tab allows access to: • Dashboard • Your Profile My Company tab allows access to: • Profile • Contacts Other Functionality: • Logout • Support • Help

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Home > Dashboard The Dashboard for the Suppliers will be the informational panel to access all areas of the Comcast VIP Gateway

Vendors can access the VIP Gateway Invoicing portal right from the dashboard!

Easy to View Invoice Payment statuses

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VENDOR REGISTRATION STEPS

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Step 1: Home > Your Profile

3. 1. [email protected]

2.

1. 2. 3.

View your details View your role(s) Click “Edit Profile”

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Step 1.1: Edit Profile 1. 1. Edit Your details [email protected]

2. Select your role(s) 3. Click “Save Changes” when complete Please note, an employee at your company will need to associated with the first 6 roles shown. The same person can be used if necessary.

2.

3.

Need help to add a new user? Instructions are to follow to add a new user for the above responsibilities.

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Step 2: My Company > Profile 3.

1.

4.

2.

1. 2. 3. 4.

View Your Company’s general information View Vendor’s additional details – see 2.2 (Admin only) Click “Add Contact” to add a new contact - see 3.2 (Admin only) Click “Edit Company” to change the company’s details – see 2.1

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Step 2.1: Edit Company Details

1. 1.

Update Company details

2.

Click tabs and update details – Admin only

3.

Click “Save Changes” to save

2. 3.

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Step 2.2: Additional Details 1.

2.

1. 2.

Click Primary Vendor Info Click Diversity

*Administrative rights will only be allowed to view/update this detail Power the dream

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Step 3: My Company > Contacts

2.

1.

3. 4. 5. 1. 2. 3. 4.

Click “Contact” to see more details – see 3.1 Click “Add Contact” to add new contact – see 3.2 – Admin only Click “Export Contacts” to download contacts to XLS – Admin only Click “Disable Contacts” to disable all the contacts – Admin only

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Step 3.1: View Contact Details

1.

3. 4. 5. 6.

2.

1. 2. 3. 4. 5. 6.

View Contact Details View Contact’s role(s) Click “Edit Contact” – see next slide (Step 3.3) Click “Delete Contact” to remove contact (Admin only) Click “Disable Contact” this may be reversed (Admin only) Click “Send Welcome Email” to send contact an email to login

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Step 3.2: Add Contact

1. Enter new contacts details

1.

2. Select role(s) that apply 2. 3. Click “Save Changes” to save Please note, an employee at your company will need to associated with the first 6 roles shown. The same person can be used if necessary.

*Administrative rights will only be allowed to view/update this detail

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Step 3.3: Edit Contact Details

1. Change details

1.

2. Select role(s) 3. Click “Save Changes” to save

2.

3.

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Additional Help and Resources Visit the Comcast VIP Gateway Website at: www.comcast.com/comcastvipgateway For help with the following inquiries : Vendor Assistance Self Service Vendor Portal Invoice/PO Delivery Invoice Payment status Comcast Team Assistance  APSS Support Line 215-286-5350  [email protected]

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