COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 3 3.1
Establish accessibility policies
3.2
Statement of organizational commitment
3.3
Make policy documents publicly available
4.1
Establish multi-year accessibility plan
I: Accessibility Policies Compliance Deadline: January 1st, 2014 DELIVERABLES Develop, implement and maintain policies that govern how to achieve accessibility through meeting the IASR requirements Develop Statement of organizational commitment to meet accessibility & include in related policies
5.2
Incorporate accessibility criteria and features into procurement process Provide explanation if impracticable, upon request
Updated December 2015
completed
Accessibility Standards for Customer Service, IASR policies posted on website
completed
A multi-year accessibility plan outlining strategy to identify, remove and prevent barriers and meet requirements of IASR is established, implemented, maintained and documented
Plan developed
completed
Updated Plan posted on web site 12/15
completed
Requirement to review addressed in IASR policy
Updated 12/15
ACTION PLAN
STATUS
RFx process addresses accessibility criteria, if applicable
completed
Plan is reviewed and updated at least once every 5 years
5.1
STATUS
Written policy documents are publicly available and in accessible format upon request
The accessibility plan is posted on website and provided in an accessible format upon request
AODA Standards / Regulation Reference O. Reg.191/11, s. 5
ACTION PLAN RFx process addresses accessibility criteria, if applicable. IASR, Health & Safety, Individual Accommodation & RTW policies developed Update Procurement policy to add statement of commitment
I: Procuring or Acquiring Goods, Services or Facilities Compliance Deadline: January 1st, 2013 DELIVERABLES Incorporate accessibility criteria into procurement practices so that goods, services, and facilities are more accessible, unless it is not practicable to do so. Accessibility features and criteria must be considered and incorporated, where possible
Provided when requested
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 6 6.1
Incorporate accessibility features when procuring or acquiring selfservice kiosks
AODA Standards / Regulation Reference O. Reg.191/11, s. 7
I: Self-Service Kiosks Compliance Deadline: January 1st, 2013 DELIVERABLES No legislated responsibility under non-profit large organization
DELIVERABLES
Provide training on IASR accessibility standards and Human Rights Code
7.2
Training is appropriate to duties
7.3
As soon as practicable
7.4
Training regarding policy changes
Training in respect of any changes to the policy described in Section 3 is provided
7.5
Record of training
A record of training provided under this section, including dates of training and number of individuals maintained
11.1
11.3
Ensure feedback processes are in accessible formats and/or communication supports upon request Notify the public about the availability of formats
Updated December 2015
STATUS
No action required
I: Training Compliance Deadline: January 1st, 2015
7.1
AODA Standards / Regulation Reference O. Reg.191/11, s. 11
ACTION PLAN
All employees, volunteers, other persons who provide goods, services or facilities on behalf of the organization, receive training Training is appropriate to the duties of the training participants Training is delivered as soon as practicable
ACTION PLAN
STATUS
Customer service training provided (2012) Human Rights training provided (2014)
completed
Customer Service, Human Rights – all staff, RFX Training- Strategic Sourcing, Built into orientation for new hires When change to policies ensure training materials are updated and staff informed
completed completed ongoing
Training records kept by HR
In place
ACTION PLAN
STATUS
Included in Customer Service & IASR policies which are posted on website
completed
Information available on website
completed
II: Feedback Process Compliance Deadline: January 1st, 2014 DELIVERABLES Process to provide feedback/complaints for people with disabilities and expectations around response time Feedback process incorporated in policies & stated on website
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 12 12.1
II: Accessible Formats and Communication Supports Compliance Deadline: January 1st, 2015 DELIVERABLES
Provide accessible formats and communication supports for information
Accessible formats provided in a timely manner that takes into account the person’s accessibility needs due to disability.
12.2
Consult with person requesting alternate format
Consult with individual directly to ask the most appropriate format to communicate
12.3
Notify public of available alternatives
AODA Standards / Regulation Reference O. Reg.191/11, s. 13 13.1
Provide public safety information in accessible formats upon request
AODA Standards / Regulation Reference O. Reg.191/11, s. 14 14.1
Ensure internet and intranet websites and web content conform to WCAG 2.0 guidelines (Web Content Accessibility Guidelines) at the following levels:
Updated December 2015
ACTION PLAN
STATUS
To be provided when requested
As requested
As requested
As requested
Statement added to Customer Service Policy & ISAR policy & Website II: Emergency Procedure Plans and Public Safety Information Compliance Deadline: January 1st, 2012 DELIVERABLES
ACTION PLAN
STATUS
As requested
As requested
ACTION PLAN
STATUS
Redesign of website & external resource required to confirm to Level A.
Incomplete
Provide relevant public safety information in accessible format when requested II: Accessible Web Sites and Web Content Compliance Deadline: January 1st, 2014 and January 1st 2021 DELIVERABLES Internet and Intranet meets technical requirements of WCAG 2.0 on required schedule - This applies to websites and web content that an organization controls directly or through a contractual relationship that allows for modification of the product - This applies to web content published on a website after January 1, 2012 - New websites and web content to Level A by January 1, 2014 (14.4) - All websites and web content to Level AA by January 1, 2021 (other than live captions and audio descriptions) (14.4)
Added to IT Project List for 16/17
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 22
22.
Notify about accommodation in recruitment process
AODA Standards / Regulation Reference O. Reg.191/11, s. 23 23.1
23.2
DELIVERABLES All employees and the public are notified about the availability of accommodation for applicants with disabilities in the recruitment process
DELIVERABLES
Consult with applicant and provide/arrange for suitable accommodation in a manner that meets their accessibility needs
When making offers of employment, notify successful applicant of policies for accommodating employees with disabilities
Updated December 2015
ACTION PLAN
STATUS
Statement is included on all Job Postings which are posted on website and other external sites
completed
ACTION PLAN
STATUS
Included in recruitment policy & processes
completed
Include in recruitment process when required/requested
ongoing
ACTION PLAN
STATUS
Statement added to all employment offers
completed
III: Recruitment, Assessment or Selection Process Compliance Deadline: January 1st, 2014
Notify selected job applicants of the availability of accommodations Job Applicants are notified through the Job Posting, upon request in relation to the Interview & Offer process materials or processes used for selection
AODA Standards / Regulation Reference O. Reg.191/11, s. 24 24.
III: Recruitment, General Compliance Deadline: January 1st, 2014
III: Notice to Successful Applicants Compliance Deadline: January 1st, 2014 DELIVERABLES Successful applicants are informed of policies for accommodating employees in offer letter
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 25
III: Informing Employees of Supports Compliance Deadline: January 1st, 2016 DELIVERABLES
ACTION PLAN
STATUS
25.1
Inform employees of policies supporting employees with disabilities
Employees are informed during initial Orientation
Added to orientation process
ongoing
25.2
Provide this information to new employees as soon as practicable after hiring
Training is provided for new employees after their initial Orientation
Added to orientation process
ongoing
25.3
Provide updated information on accommodations policies to employees when changes occur
Employees are informed of all change to policies
All new policies or changes will be communicated to employees
ongoing
AODA Standards / Regulation Reference O. Reg.191/11, s. 26 26.1
26.2
Provide accessible formats and communication supports for job or workplace information, upon request
Consult with employee to determine suitability of format or support
Updated December 2015
III: Accessible Formats and Communication Supports for Employees Compliance Deadline: January 1st, 2016 DELIVERABLES All information that is: - needed in order to perform the employee’s job - generally available to employees in the workplace - provided to employees in alternate format or with communication supports, upon request
ACTION PLAN
STATUS
All required information will be provided in appropriate formats or communication supports upon request
As requested
Consultation will be completed as requested
As requested
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 27
27.1
Provide individualized workplace emergency response information to employees with a disability
27.2
Provide information to person designated to provide assistance upon consent
27.3
Provide information as soon as practicable after becoming aware of the need Review individualized workplace emergency response information when:
27.4
AODA Standards / Regulation Reference O. Reg.191/11, s. 28 28.1
Develop written process for accommodation plans
28.2
Include prescribed elements in process:
Updated December 2015
III: Workplace Emergency Response Information Compliance Deadline: January 1st, 2012 DELIVERABLES Individualized workplace emergency response information provided to employee if such information is necessary given the nature of the employee’s disability. Provide updated information to property management in the event of evacuation/fire Provide information to person(s) designated to provide assistance Provide required information to employee if there is a need for accommodation -
employee moves location individual plans are reviewed general emergency policies reviewed
ACTION PLAN
STATUS
With the employee’s consent, individualized information is shared with person designated by organization to provide assistance to the employee
completed
All required information will be provided in appropriate format or support & property management where relevant
completed
As soon as organization becomes aware
When required
Individual plans reviewed as changes occur. Emergency policies reviewed annually
When required
III: Documented Individual Accommodation Plans Compliance Deadline: January 1st, 2016 DELIVERABLES Revise existing policies to include processes to accommodate an employee with a disability and to facilitate an employee’s return to work - How employee can participate - How employee will be assessed - How employer can request assessment to determine accommodation - How employee can request union representative - How employee’s personal information will remain private - How, and how often, plan will be reviewed & updated - How reasons for denied request will be communicated - How plan will be provided to employee
ACTION PLAN Documented Individual Accommodation policy & process and Functional Abilities form to be developed.
A written policy to include all the prescribed elements
STATUS completed
completed
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS 28.3
Individual accommodation plans shall:
-
Accommodation plan will include all prescribe elements
completed
DELIVERABLES
ACTION PLAN
STATUS
Ensure there is a documented return to work process to facilitate employee’s return after a disabilityrelated absence
Document return to work process
completed
Outline the employer steps to facilitate return to work
completed
ACTION PLAN
STATUS
A review of current practices to ensure that accessibility needs are accommodated
In progress
-
AODA Standards / Regulation Reference O. Reg.191/11, s. 29 29.1
Develop a documented return-towork process
29.2
Include employer steps to facilitate return to work and use documented individual accommodation plans
AODA Standards / Regulation Reference O. Reg.191/11, s. 30 30.1
Include any information regarding accessible formats and communications supports provided, if requested Include individualized workplace emergency response information, if required Identify any other accommodation to be provided
III: Return-to-Work Compliance Deadline: January 1st, 2016
III: Performance Management Compliance Deadline: January 1st, 2016
DELIVERABLES The use of the performance management process Include accessibility considerations takes into account the accessibility needs of in performance management employees with disabilities, including existing processes accommodation plans
Updated December 2015
COHPA’s AODA INTEGRATED ACCESSIBILITY STANDARD PLANS AODA Standards / Regulation Reference O. Reg.191/11, s. 31 31.1
DELIVERABLES
Include accessibility considerations & individual accommodation plans To provide career development and advancement in career development & opportunities will take into account the accessibility advancement, including needs responsibilities within current position
AODA Standards / Regulation Reference O. Reg.191/11, s. 32 32.1
III: Career Development Compliance Deadline: January 1st, 2016 STATUS
A review of current practices to ensure that accessibility needs are accommodated
ongoing
ACTION PLAN
STATUS
III: Redeployment Compliance Deadline: January 1st, 2014
Include accessibility considerations and individual accommodation N/A plans in redeployment processes
Updated December 2015
ACTION PLAN
DELIVERABLES
N/A
