CERTIFICATE III IN PROPERTY SERVICES (AGENCY) *NRT National code: CPP30207 Training package: CPP07 TAFE NSW number: TVET 17671

NSW Board of Studies course number

Qualification

2 Units 43338 (1 year)

This qualification is a NSW Board of Studies Non-framework Course. Final results do not count towards the ATAR.

4 Units 43336 (1 year) 2 Units 43340 (2 year)

The units align to units from the Property Development and Management Package – CPP07 National Training Package.

Entry requirements This TAFE NSW delivered Vocational Education and Training (TVET) course is available for students who are enrolled in school studying for their NSW Board of Studies Higher School Certificate. Students should be in either Year 11 or Year 12.

Overview

 Statement of Attainment Or upon successful completion of the FULL 265 hour course students will receive:

 Certificate III in Property Services (Agency)

This TVET course is a NSW Board of Studies developed course.

Vocational outcomes

When you finish, you will have the educational requirements for a Certificate of Registration to work within a Real Estate or a Stock and Station agency in NSW. Additionally, the skills attained will enable you to assist with the management and marketing of residential property as well as working in a corporate support role in a property office. This TVET course will be of benefit to people who are interested in working in the various sectors of the property industry.

This qualification is recognised by the industry as including the educational requirements for the issue of a Certificate of Registration for real estate salesperson. Students must successfully complete the required four units to achieve this. Students may elect to complete units that will allow them to apply to the Office of Fair Trading for a Certificate of Registration in Stock and Station Salesperson or Strata/Community Registered Manager.

Duration

*NRT – Nationally Recognised Training, this indicates that the course is an accredited course and is nationally recognised.

Student Services, OTEN Created: 01/09/2004

Students who successfully complete this TVET course will receive:

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OTEN offers: 120 hours of study - 2 Units in year 11, or 2 Units in year 12 TVET17671/Final Last updated: 13/12/10

This information leaflet is correct at the time of printing, check the website www.oten.edu.au for the latest information.

120 hour (1 year course)

240 hours of study - 2 Units in year 11 and 2 Units in year 12.

Unit

Name

CPPDSM3009A

Maintain workplace safety in the property industry Meet customer needs and expectations in the property industry

Hardware and software required You will need an IBM compatible computer with up-to-date virus protection to complete this course and:

CPPDSM3010A

 Regular access to broadband internet connection (preferable) or 56k dial up internet  email access

CPPDSM3018A

 at least 512MB RAM  Windows XP or later

CPPDSM4080A

 Adobe Acrobat Reader – available free from the Adobe website

CPPDSM4007A

 Software such as Microsoft Office or Open Office that can read and write .doc and xls files.

Identify risks to agency operations Work in the real estate sector Identify legal and ethical requirements of property management to complete agency work

20

20 30 30

240 hour (2 year course)

 CD/DVD drive.

Structure

Unit

Name

OTEN is a provider of distance education. You will complete this TVET course by:

CPPDSM3009A

 studying online or CD Rom learning materials at home or at school

CPPDSM3010A

Maintain workplace safety in the property industry Meet customer needs and expectations in the property industry

 completing assignment work and online quizzes which you send in to us for comment and assessment We may use a wide range of techniques to teach you in this course including:

CPPDSM3018A CPPDSM4080A CPPDSM4007A

 telephone  email  written feedback  visits to your school

CPPDSM4008A

 Online Support Site (OLS).

Units All of the units of competency (units) needed to complete this TVET course are available through OTEN.

CPPDSM3004A CPPDSM3002A CPPDSM3001A CPPDSM3019A

Student Services, OTEN Created: 01/09/2004

HSC Hrs 15

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Identify risks to agency operations Work in the real estate sector Identify legal and ethical requirements of property management to complete agency work Identify legal and ethical requirements of property sales to complete agency work Assist in marketing properties for sale Assist in listing properties for sale Assist in listing properties for lease Communicate with clients as part of agency operations

TVET17671/Final Last updated: 13/12/10

This information leaflet is correct at the time of printing, check the website www.oten.edu.au for the latest information.

HSC Hrs 15

20

20 30 30

30

20 20 20 20

300 Hour (2 year course)

CPPDSM3010A

Meet customer needs and expectations in the property industry. This unit is designed to identify and respond to customer needs and expectations.

CPPDSM3019A

Communicate with clients as part of agency operations. This unit will equip the learner with skills to effectively respond to all aspects of client communication.

CPPDSM4080A

Work in the real estate sector. This unit enables a new entrant to understand the property industry and includes legislative and regulatory framework and ethical standards.

CPPDSM4007A

Identify legal and ethical requirements of property management to complete agency work. This unit deals with the leasing and management of property and the roles and responsibilities of agency personnel in property management.

CPPDSM4008A

Identify legal and ethical requirements of sales to complete agency work. This unit deals with the sale of property and the roles and responsibilities of agency personnel in property sales.

CPPDSM3018A

Identify risks to agency operations. This unit enables the participant to identify the causes and impacts of potential risks in the property industry in a number of sectors.

CPPDSM3015A

Use and maintain property & client information database. This unit provides the participants with the skills to access, maintain and retrieve property and client information and produce reports

Units required to complete full Certificate III Units

Names

CPPDSM3009A

Maintain workplace safety in the property industry Meet customer needs and expectations in the property industry Use and maintain property & client information databases Identify risks to agency operations Work in the real estate sector Identify legal and ethical requirements of property management to complete agency work Identify legal and ethical requirements of property sales to complete agency work Assist in marketing properties for sale Assist in listing properties for sale Assist in listing properties for lease Communicate with clients as part of agency operations Assist in marketing properties for lease Assist with the sale of properties Participate in environmentally sustainable work practices

CPPDSM3010A

CPPDSM3015A

CPPDSM3018A CPPDSM4080A CPPDSM4007A

CPPDSM4008A

CPPDSM3004A CPPDSM3002A CPPDSM3001A CPPDSM3019A

CPPDSM3003A CPPDSM3005A BSBSUS201A

HSC Hrs 15

20

20

20 30 30

30

20 20 20 20

20 20 20

Unit description Module

Name

CPPDSM3009A

Maintain workplace safety in the property industry. This unit is designed to identify and control workplace risks and hazards, apply appropriate responses to emergency situation and communicate workplace safety requirements.

Student Services, OTEN Created: 01/09/2004

.doc Version 1

TVET17671/Final Last updated: 13/12/10

This information leaflet is correct at the time of printing, check the website www.oten.edu.au for the latest information.

CPPDSM3003A

CPPDSM3004A

CPPDSM3001A

CPPDSM3002A

Assist in marketing properties for lease. This unit provides participants with the skill to assist in preparation of marketing activities to promote properties for lease. Assist in marketing properties for sale This unit provides participants with the skill to assist in the preparation of promotional material to market properties for sale. Assist in listing properties for lease. This unit provides participants with the knowledge and skills to assist in the preparation and delivery of a presentation for the listing of properties for lease. Assist in listing properties for sale. This unit provides the participant with the knowledge and skills to assist in the preparation and delivery of a presentation for the listing of properties for sale and follow up clients.

The following units are required if students wishes to apply for a Certificate of Registration in Stock and Station Agency CPPDSM4081A

Work in the stock and station agency sector. This unit provide new entrant with an overview of the roles and responsibilities of personnel and legislative and regulatory framework in the stock and station sector.

School-Based Part-Time Traineeships This TVET course can be studied as part of a school based part time Traineeship. Students will need to complete 2 years of the course to be eligible to achieve the Certificate III in Property Services (Agency)

Learning materials OTEN will provide learning materials in this TVET course in the form of:  Online or  CD ROM.

Assessment This TVET course is assessed differently from your other HSC subjects. It is based on your competencies or work skills. You will be assessed by:  Online quizzes, and

CPPDSM3005A

Assist with the sale of properties. This unit enables the participant to work as part of the sales team to undertake property inspections and assist with preparations for sale by private treaty and auction.

 Assignment work which can be uploaded electronically and should be sent to us on a regular basis. You will receive more information about assessment in the Assessment Guide for each unit after enrolment.

Supervision and support BSBSUS201A

Student Services, OTEN Created: 01/09/2004

Participate in environmentally sustainable work practices. This unit provides participants with the knowledge and skills to effectively measure current resource use and to carry out improvements including reducing the negative environmental impact of work practices.

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Your OTEN teacher and your school VET Coordinator/Supervisor will work together to help you to complete your TVET course. OTEN provides support for students with a disability. This can be arranged by contacting the TVET Consultant.

TVET17671/Final Last updated: 13/12/10

This information leaflet is correct at the time of printing, check the website www.oten.edu.au for the latest information.

Recognition TAFE NSW recognises the skills and knowledge that you have gained through previous studies, work and life experiences. If you are granted recognition in a unit of competence within your qualification, you do not have to complete the work for that subject. This may reduce the hours in your course. If you would like to know more, contact the TVET Consultant. Also, please refer to the HSC/TAFE Credit Transfer website: www.det.nsw.edu.au/hsctafe for the most current information regarding credit transfer arrangements.

Enquiries and enrolment For further assistance about the industry or information about the TVET course content, contact 1300 366 175 or 9715 8057 and ask for the Property Services teaching section. Your school should contact the: TVET Consultant OTEN 51 Wentworth Rd Strathfield NSW 2135 Ph. (02) 9715 8153 or 1300 554 014 Fax: (02) 9715 8400 E-mail: [email protected] Or visit the website www.oten.edu.au/oten/tvet

Student Services, OTEN Created: 01/09/2004

.doc Version 1

TVET17671/Final Last updated: 13/12/10

This information leaflet is correct at the time of printing, check the website www.oten.edu.au for the latest information.